Reviews of James Pendleton. (Real Estate Agency) in London (London).
James Pendleton
53-55 Balham Hill, Clapham South, London SW12 9DR, United Kingdom
Description
Information of James Pendleton, Real estate agency in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of James Pendleton
Sunday
Closed
Monday
8:30am–9pm
Tuesday
8:30am–9pm
Wednesday
8:30am–9pm
Thursday
8:30am–9pm
Friday
8:30am–9pm
Saturday
10am–4pm
Reviews of James Pendleton
E.I recently sold my property through James Pendleton. I can't recommend them highly enough, they offered a 5 star service from start to finish. The property phots were excellent, I received lots of viewings, the sales manager Ed did an excellent job of managing the offer negotiation on my behalf. There were several sticking points with the sale and the negotiator Will was invaluable in chasing up the relevant parties and organising a solution to get the sale over the line. Great job 👍
E. M.We had a lovely experience renting from James Pendleton in the past two years. All of our requests were answered quickly and effectively and communication between different members of the JP team was running smoothly so nothing had to be explained more than once. Would recommend.
S. S.My partner and I moved into a property managed by James Pendleton at the end of July. We've previously only rented directly from landlords, and this was our first experience working with a property manager. Samuel Phillips, Senior Property Manager at the Balham Hill office has been exemplary and continues to go above and beyond to ensure we are happy in our home. He is incredibly timely, efficient and has been extremely thorough in getting our new place ready for us. He has built an excellent relationship with our landlord and we are so grateful for how wonderful a partner he has been to us during our move and throughout our time at the property thus far. Samuel is a credit to the company and is the reason I would highly recommend James Pendleton to other folks looking to rent - he clearly loves his job and he does it incredibly well. So glad to have him looking after us in our new home. Thank you for everything, Samuel - you're brilliant!
A. d. l. T.Having recently moved to the city, my flatmates and I were introduced to Samuel Phillips from James Pendleton. Simply put he has been the best. He has been patient, understanding and most importantly, so extremely responsive to our many issues that we've come across since moving into our flat. We're so thankful that he's been the property manager that we've been assigned to as he was able to approve our long growing list of requests of work needing to be done and managed to book someone in to fix everything in record time. Would highly recommend.
V. F.We rent via James Pendleton and want to emphasise how positive our experience has been. Samuel Phillips manages our property professionally and astutely and has been accessible and approachable consistently. Whenever we need anything, he has been on it right away. Having a good property manager in London is hard to come by, and knowing Sam genuinely wants us to have a nice home, makes us comfortable renewing each year. Estate agencies can be difficult for renters, but we've been really please with our experience.
E. R.James Pendleton has provided management services for an apartment I own since 2010. They have always gone above and beyond their normal duties to ensure that I have assurance that my apartment has good tenants and that the tenants are comfortable and cared for. Samuel Phillips has provided guidance to me whenever there have been maintenance issues, and has ensured that all issues are dealt with timeously and professionally.
b. d.It is nearly a year since we left our apartment in the capable hands of James Pendleton whilst living out of the country. They have done all the work including obtaining a suitable tenant, liaising with 3rd party providers, prompt collection of rent and reporting thereon. Everything has gone off smoothly and a special thanks to Samuel Phillips who has given first class service.
R. R.Sam Phillips has been an outstanding agent for us. Professional, extremely responsive, he has attended to all issues related to our property promptly and with care. His advice is clearly thought through and his opinion is always studied and trustworthy. Added to all this, he is always friendly and pleasant
E. G.We had an exceptional experience with James Pendleton and this office in particular. David Barker (Senior Associate Director) went above and beyond for his client - more so than I’d ever seen - and made sure we found the property we had long hoped for. It’s amazing to see people going the extra mile without expecting anything in return. I couldn’t recommend James Pendleton and David in particular more!
J. S.Zosia Gray was very responsive and helpful at a very stressful time for me when she sorted out several late lease renewals from my insurance company. Zosia kept everyone informed and ensured that I was not served notice until my own house was ready to move back into!
S. D.I am so impressed with lettings agent, Tom Soutar. He has constantly kept me updated on any new properties and checked in with me about my search. He is very informative and listens to what I want and sticks to that brief.
I could not speak more highly of Tom and am so grateful for all his help.
C. C.Over the span of two years and across many different issues with our flat, Robin and Chris were consistently highly responsive and delivered a high value of service to us as tenants. They always showed the highest regard for us as tenants and worked tirelessly to make sure the issues were sorted so that we could live comfortably. Would highly recommend James Pendleton, in particular Robin and Chris, as property management for a great tenant experience.
V. W.I cannot thank Sam Phillips enough for the sterling service he has provided for us in the maintenance of our property - he has gone above and beyond to exceed all expectations not only looking after our tenants but keeping us informed and ensuring the best service and value for us as landlords. Both he and Chris Crampsie who has overseen our property letting over the last four years have been amazing in looking after us and going the extra mile - thank you both for everything it is really appreciated. And as a prospective landlord or tenant you are in safe hands with the team at James Pendleton Clapham South :).
G. W.As tenants of a property in Clapham, James Pendleton have been really responsive and attentive during our stay. Robin Tapsell, the Senior Property Manager is super helpful, lovely to deal with and will answer the phone any time we need or any renting issues or general questions. Highly recommended! :)
R. F.Zosia Gray is the real deal. James Pendleton have assisted me in letting my property in Clapham South for many years and when it comes to the lettings renewal process Zosia is always professional, responsive and just gets the job done without fuss or complications. Happy to highly recommend!
A. R.We have just sold our house through James Pendleton and couldn't be happier with the service we received. David was brilliant in every way. Terrific advice throughout. Professional but extremely friendly. A calming influence when required. I would recommend him without hesitation.
I. B.Rented a property for 3 years with James Pendleton. A big thanks to the property management team and especially Chris Crampsie who have been very helpful throughout the whole tenancy.
C. T.I have been using James Pendleton to manage my flat for years and they are fantastic. Samuel Phillips has been a great help recently but the whole team is fantastic. I would highly recommend
S. C.David provided probably the best service possible whilst going through the process of buying our first flat together. David was very responsive and knowledgable, he did everything in his power to progress the transaction. David knew the intricacies of each property we visited and was able to help us end up with exactly what we wanted by taking the time to understand what we were looking for an match it to what was on the books. Couldn't recommend David/James Pendleton highly enough.
A. B.My wife and I have been looking to buy a property in the Clapham area for more than a year. We have had interactions with all the estate agents and James Pendleton is by far one of the most serious, providing us with an excellent service. Edward Dennett is the best agent we have ever dealt with. He is always polite, courteous and understood our needs. He has a great knowledge of the market and we are very impressed with his efficiency. We haven’t found a place yet but we are confident that Ed will help us to find the right one. Thanks, Ed for your time and effort!
L. K.We have just completed our sale of a 5 bed flat through JP, with the help of Stephanie and Josh at the Clapham branch. I can't speak more highly of the service we received ... it was a complicated transaction (as they all are in their own way) taking place during the Covid pandemic so it definitely wasn't easy! We had an offer within days, which was impressive by itself. Then Josh and the rest of the JP team, were highly proactive or reassuringly calm, as needed, through to completion. Highly recommend these guys!
E. G.Edward Dennett has been excellent and a pleasure to work with. We recently exchanged on a property, and Edward kept the transaction moving along very smoothly and efficiently. He was able to provide clear advice and guidance throughout, handling this is a very professional and always friendly manner. This is in complete contrast to our experience with other estate agencies. Overall, we have been very impressed by the service provided by Edward and James Pendleton.
V. G.Edward was simply brilliant! Cannot fault any part of the sales process with James Pendleton. My large 4 bed flat sold within 4 days in late 2019. However, Edward was the star of the show. When the lovely first time buyers had a few nervous twitches he was there with sensible suggestions, when I got a bit stroppy about time taken there was quiet encouragement and gentle management always moving the process forwards without being 'bossy'. Edward left all (buyers and me the seller) happy and pleased with the outcomes.
H. D.We used James Pendleton to sell two properties in 2019 - in both cases they made the process as easy as you could hope for, from start to finish. They are the only agents in SW London that I would ever choose or recommend.
Edward Dennett from the Clapham South office was professional, efficient, helpful and friendly throughout. It was a pleasure to deal with him and we felt that we were in safe hands and that he had our interests at heart at all times.
K. K.Great service from the James Pendleton team and Sam Phillips in particular. Super responsive, professional and quick to deal with any issues. Highly recommended!
M. B.Sean Fitzpatrick at James Pendleton was simply wonderful from start to end. He has impeccable manners, easily contactable and made the process stress free. He has shown great commitment and care towards my flat search. Among all the agents I have met on my journey, no one proved to be so passionate about their job.
Because of the high quality service he provides to his clients, I would highly recommend to seek him out if you are looking for a flat in London.
Marianna.
K. H.I only have good things to say about James Pendleton. We came full circle, buying our flat through them over 4 years ago and selling it with them recently. They secured us a number of offers and had it under offer within a week after another agent failed to get interest. David B and David S were excellent throughout and made the whole process seamless. We appreciated their advice and guidance. I also found the Angels key holding service throughout our ownership very useful. Thanks guys!!
A. M.Edward Dennett was energetic, helpful & professional throughout the process of our house search. He has given considered advise backed up with good local knowledge and experience. We would highly recommend him and he has been a pleasure to work with. He made the process as stress-free as possible!
N. W.Got to say Rachel was such a pleasure to work with. She helped nail my lease down in less then 24 hrs. Was bright, professional and kind. My entire experience with James Pendleton has been outstanding so far. So nice to work with outstanding Professional's
H. H.Just moved into my first flat in London, and George from James Pendleton made it completely stress free. He managed to find us a fantastic flat in an ideal location and for a very good price. We had been looking for a little while and his advice and knowledge proved to be invaluable, and can honestly say that he was by far the best estate agent that we dealt with.
M. H.I have used James Pendleton to let my flat in Balham for several years. I never cease to be impressed by the whole team who work well together and are also an amazing bunch of individuals, professional, helpful and just a delight to work with. For my latest tenant search, Chloe Caddie was in charge and she has done an outstanding job, sorting out some details along the way and finding me new tenants, on time and on budget. Nice work Chloe and thank you.
C. C.Rachel Shibel has been brilliant, helping us find our new flat with James Pendleton. She has kept us updated throughout the whole process, answered all of our questions and been great at communicating between us and our new Landlord. While we were viewing flats she took the time to show us around the rest of the building, and has helped us with each step of the way since to make things go as smoothly as possible.
C. H.James Pendleton were fantastic to deal with from the very first contact to value my property, right through to the hand over of the keys at completion. They have a good understanding of the local market place, and achieved over the asking price for my property. Special thanks to James who kept everything on track with great good humour, and to Ewen and Daniel who provided assistance and sympathy when it was stressful! I would have no hesitation in recommending James Pendleton.
B. O.My wife Anne and I have used James Pendleton to look after our two flats in London for the past 7 years. They let us know promptly whenever anything requires attention and arrange skilled tradespeople to do the work. They are also great at finding reliable tenants in double quick time. Their service has been outstanding and we have no hesitation in recommending them to anyone considering renting out their property in London.
t. w.We have been very impressed with James Pendleton - quite simply they get it right from initial survey, through to photography and marketing. David assured us he would find us tenants within a week for our house in Chestnut Grove and he did. He has been extremely clear throughout the process, responsive, flexible and great to work with. Having bought and sold through James Pendleton in the Northcote Road as well I cannot recommend them more highly for both buying and renting.
G. S.Absolutely fantastic service.
I was using another agent in Balham who failed to sell my property so I switched to James Pendleton, they are hands down the best agent in the area. They sold my property very quickly and at the asking price and were excellent during the conveyancing period to ensure the deal went through. Can't recommend them highly enough, especially Edward Dennett and David Barker
r. p.James Pendleton have been an amazing estate agent to work with. I sold my house for the full asking price plus an additional £10k retainer from the buyer. I find their approach honest, professional and ethical which is a rarity in this industry as I have dealt with London estate agents for over 20 years now. I have recently purchased an investment property through James Pendleton too. I must congratulate Ewen Bunting who runs their Balham/Clapham South Office - he is one of the nicest people you will meet and gave me free and detailed advice.
I. G.Matt has helped us to find tenants. He is friendly and accessible. He keeps us up to date with the whole process and responds to our queries promptly. He is very proactive and comes up with solutions to any problems. He has always provided us with a very efficient service, and made the whole experience smooth.
L. B.Sam Phillips has been a dream to work with. Very efficient and responsive, and solves problems quickly. He's also very professional and friendly.
L. G.James Pendleton Battersea and Nine Elms Branch have let and are managing two properties in Battersea for us. The word that comes most to mind is professionalism. I am truly impressed by all the team. An example was when our builder didn't manage to finish the work in time for the tenant to move in. It happened over a long weekend but the team was on hand to help to contact the tenant, reassure me, sort a new contract etc. Thank you to Will, Suzan, Toby and Rachel
S. M.David, Bradley, Jade and the team did a fantastic job marketing our property in what has been a very challenging market. I was particularly impressed with the way they pushed on through setbacks to get the sale completed. They were professional throughout and were considerate to our needs (bath time for our one year old coinciding with typical viewing times). I couldn't recommend the James Pendleton team highly enough.
j. b.We had a very positive experience with James Pendleton. The whole team was good but David Standeven stood out. He was patient and careful and always available to help, through ups and the inevitable downs. I would strongly recommend David and the team.
A. T.We moved into a James Pendleton managed flat in October this year, and have been impressed with the professionalism of their staff through each stage of the flat hunting -> moving in -> management process.
During our search and subsequent process of securing our flat, Bryony was responsive and clear, helping us move from viewing on Tuesday evening to having secured it by 10.30 the next morning.
When our boiler failed, our property manager Kerry was very responsive throughout the 3.5 week replacement process; she was professional and polite, which was much appreciated.
A. S.Sam Phillips from the property management team has been great. Always helpful, responsive and friendly.
L. E.Bought my first home with the help of David Standeven. He was extremely knowledgeable and helpful through the process from the first viewing all the way through to the exchange. His support extended to legal and financial facets of buying a place. He is calm and highly competent.
E. J.We sold our property through James Pendleton in January this year, receiving offers on it before it even went online. Edward Dennett especially went above and beyond, working tirelessly to ensure our sale went through. We would definitely recommend them.
j. m.The customer service I have received when dealing with James Pendleton Estate Agents has been fantastic, I have only ever dealt with Dallas Waltham and he gives the company a fantastic name. He's friendly, professional and knowledgeable. I would highly recommend.
H. S.Jade from James Pendleton was a great help in selling our house. We were very pleased to get from listing to exchange in 7 weeks and Jade was impeccable in chasing our buyer and keep the process moving. Overall, very pleased with the service from James Pendleton, would recommend. Many thanks all.
T. B.David Standeven helped my sister and I find the perfect flat. He was amazing at helping us through the process being first time buyers and was always happy to answer any questions we had. Thank you for all your help, very happy in our new home!
J. C.Kerry at James Pendleton is a star property manager! She is quick to respond, proactive in fixing problems and getting the right people on the job as fast as she can. She is always courteous and kind over email and is a breath of fresh air compared to other property managers we have had at other estate agents. I cannot recommend her and JP enough!
M. M.Edward Dennett acted for me recently in the sale of a property. There were numerous complications that would've put off many a buyer, but I really do credit Edward for making the deal happen despite these. He went above and beyond to reassure, provide information, chase, research and advise where necessary. I have used Pendletons for many property sales and lettings now and I am always delighted with the service I receive. Edward was brilliant.
C. H.Brilliant Kelly Rayment at James Pendleton saved my sale. She was on top of everything, pushing slow solicitors, visiting the flat to make sure everything looked its best, keeping me updated all the time - really above and beyond the call of duty. I also appreciated the support of David Standeven and Will Martin - they did what Estate Agents are supposed to do: sell a property quickly, professionally and at a good price - AND help you through all the exhausting ups and downs of a conveyancing process. Worth every penny of the commission - and a reminder of why "sell-it-yourself" websites can never replace a good EA when you need one!
E. J.James Pendleton have been great. They were spot on with their valuation which I think is important in this market. Their service levels and professionalism are excellent through the selling process, and equally important in my opinion is that their work between agreeing the sale and getting to exchange of contracts is very good. Thank you for your efforts.
S. P.We’ve been very lucky with James Pendleton - our property manager Chris Crampsie has always been on hand to help, responded quickly and updated us on any queries we’ve had. Always a massive help, great service throughout our tenancy. Thanks for everything!
L. M.Rachel at James Pendleton helped my boyfriend and I find the perfect flat. She helped make the process as smooth and quick as possible which was great as we needed to find somewhere to live immediately. I'd highly recommend James Pendleton and specifically, Rachel :)
B. G.I used James Pendleton to find a flat in Balham. Amelia was on time, professional, and friendly. She helped us to find a flat we really loved and handled all the paperwork in a quick and easy way! She even gave recommendations on where to find affordable furniture for our unfurnished flat.
N. P.I've used James Pendleton to find tenants for 6 years, they've been faultless. Zosia Gray in particular at the end of tenancy, efficient and professional with her obvious extensive experience shes given me calm and accurate advice with each new situation I've faced. Thank you Zosia!
F. S.Matt Appleby at the Clapham South branch was fantastic in helping my flatmate and I find a new property to rent. He took us round a few places whilst helping my flatmate, who was on crutches, to get round to view the flats and kept us informed throughout the process. Since renting the place they have also been really helpful with any questions we've had, easiest renting experience I've had after previously having terrible letting experiences.
J. L.Great estate agents, very professional. Ed helped us massively when buying our first home and was fundamental for success throughout the process. My advice would be to take his advice. You are in safe hands.
D. M.Soon after putting our flat on the market things began to slow with plenty about this in the national press. Thought went into keeping things fresh and up to date. Pendletons were closely in touch with us with timely feedback. Patience was the virtue that paid off. Thanks for finding a buyer. The transaction followed on smoothly, with helpful informative updates from your team. All in all a good service that got the desired result. Thank you.
A. O.Paige Hanmer, our property manager at James Pendleton, has exceeded our expectations. Her reassuring manner, sound advice, practical problem-solving abilities and sense of humour, are hugely appreciated! We would highly recommend Paige - she is a fantastic asset to the JP team.
S. G.Sean is really helping me out when I was looking for an apartment. I'm new to London and not familiar with the area. By showing me around the two apartments I've applied to view, Sean prepared another apartment which is within my requirement and surprisingly homely, and I ended up with like this one the most and made my offer! He's super efficient, thoughtful, and really putting in effort to helping me get my landlord accepting my offer in time. Really recommend him and this agency for anyone looking for a property.
K. L.We have been delighted by the service provided by our property manager Samuel Phillips. Throughout the pandemic and shut-downs he has always been available, quick to respond, very efficient and always very friendly and warm.
D. H.We sold through JP in September 2016 and looking back on it we were pleased with their service. I appreciated that Ewen and the team kept us honestly appraised of the prospects given the state of the market and the feedback from viewings. It was slow at times but they were always available to discuss matters and keep me reassured. When we did sell and in turn buy our new home they managed the process towards exchange and completion well, helping me to navigate through the inevitable obstacles that get put in the way. Happy to recommend them.
A. R.Having had our house in Tooting on the market for over a year, we had used 3 agents and had 3 sales fall through.
We then asked James Pendleton to come out and see our house and meet with us. James Pendleton do not have an office in Tooting, but we felt they might be able to bring buyers with higher budgets looking in Balham or Wandsworth, where they do have offices. We originally met with Tom Harvey, who was impressive and seemed much more switched on than the other local agents we had met.
Daniel Gilligan found our buyer within 2 weeks of the property reaching the market. We recently exchanged contracts, and whilst the period between agreeing our sale and exchanging contracts was stressful at times, Daniel held the deal together and communicated with clarity and skill.
We would highly recommend using James Pendleton in the sale of a house or flat in our area.
E. W.Bradley Scoble was fantastic throughout. He made the process of buying my first flat as painless as it could be. Kept me updated regularly and was able to respond to all my (many) questions very promptly. I couldn’t imagine how stressful it would have been without him! Thanks!
J. T.Super helpful service from Sam Phillips who manages my property. Understood my situation and was able to work the problem with my flat he manages around my current needs. Sorted promptly
T. W.I had an easy transaction with James Pendleton and specifically Edward there - who was always extremely professional and helpful in keeping our transaction moving along.
The aftercare key service is also really fantastic and a credit to the company.
l. C.We recently worked with James Pendleton to find a property to rent in the Clapham area. The staff were very friendly and helpful, particularly our agent Tudor Rees who worked tirelessly to help us find a pet friendly house. I would highly reccomend anyone to use this agent and James Pendleton.
C. F.I viewed quite a lot of properties with James Pendleton over my 3 months of property search. Jade Fitzpatrick was my main agent, in the Clapham South branch. She quickly understood what I was looking for and was always getting in touch immidiately as soon as something suitable was coming up. Even though I didn't end up buying from James Pendleton, this agency was from far the best amongst the ones I dealt with in the Clapham area. I find that their agents are nicer and more "human" than in the other real estate agencies. They are very reliable, professional, I find their pricing quite accurate most of the time. You don't feel like a number and they really do put a lot of work into finding the right property for you. Jade was amazing but I also dealt with other agents in the other Clapham branches and the service was always of the same standard. I would highly recommend it.
J. M.James Pendleton did a great job in helping us to find and rent our flat. Rachel was particularly helpful in arranging viewings and getting all the details taken care of.
M. H.Dave Standeven at JP Clapham South is easily the best agent I have dealt with in London. I have spent the past 4 months looking for a property in the wider Clapham area, and during that time Dave has found a great selection properties for me to view. Dave took the time to find out exactly what I was looking for, and only sent me details of properties that fit the bill. He was also quick to adapt to the feedback I gave him after each viewing, and seemed to have a real knack for knowing what I would like. He has great local knowledge of all areas of Clapham, and has a really good insight into the London property market generally. But what sets him apart is his honesty and genuine interest in his clients, and his willingness to go out of his way to help even if it doesn’t necessarily serve his own interest. I will continue to recommend Dave unreservedly.
J. S.I am writing this review to show my gratitude to Dave Standeven at JP. When i set out to buy my first property i gave a list of must and must not haves to various agencies and out of all of the agencies i can honestly say only David and one other were the only agents to take a real interest in what we actually wanted and didn't try to shove any old rubbish down our throats like most. We were inundated with spam emails from 90% of the agencies but thankfully not with JP. With Davids help we found our first home, he was really patient and understands the importance of getting it right and now as i write this review i am on the cusp of exchanging with a move in date of the 6th December. David is a true professional in his field and in my eyes he is worth his weight in gold. Thanks David
M. M.Bradley Scoble made this our most painless purchase to date! He was totally on top of it and kept the process streamlined and efficient. We were all updated regularly and he was extremely responsive and proactive. He was always one step ahead! Well done. Thanks!
C. W.Ed Dennett at James Pendleton made buying our first home such a seamless experience. He was always available when we needed him, very knowledgeable and understood exactly what we were after. Huge thanks Ed!
I. P. M.Rachel at James Pendleton has been wonderful in our search for a property in London. She has completely outdone herself in her assistance to us whilst looking for a property! She is approachable and friendly and really has made this process easier for us than we could have imagined! Thanks Rachel
L. R.Amelia Davies was super helpful in showing us the property, being responsive with all questions, even helping us to get a whole lot of free furniture from another of their properties. Happy with the service and would use again. :)
P. B.Rachel was absolutely FABULOUS in helping us finding our dream property! Super fast responsive (which made ALL the difference), understood our needs and also guided us to make sure we had a good offer during the process. I highly recommend Rachel for whoever is searching their new dream house! Thanks for making all possible Rachel!!! <3
J. G.Robi has excelled as an agent being the intermediary we so badly needed between the vendor, legal team and mortgage broker. Always on hand as a trusted advisor he has set us well on our way to hopefully buying our first flat. Many thanks Robi and keep up the good work!
A. S.I am from the United States and moved out to London for work, dealing with Rachel Shibel and Suzan Salih made the whole experience effortless. Very responsive and attentive. Once my lease is up, will definitely work with them again.
A. C.Rachel was so helpful to me during my search for a new flat. She took the time to really understand what I was looking for and didn't waste either of our times by looking at flats out of those specs. I can't say how much that is appreciated! She is very knowledgeable of the areas and the places that we looked at. Thanks so much for all your help Rachel!
P. R.Matt Appleby at James Pendleton was particularly helpful and actually listened to what we wanted and showed us only relevant, excellent flat options. This is not the norm when flat hunting in London so we were super grateful!
P. W.Dealt with Ed from the CJ office, he helped get the whole process (offer to exchange) done in under 10 weeks. Really on the ball co ordinating the different parties through the process. Before we made any offers he listened to our criteria and only put relevant properties in front of us.
J. M.I would highly recommend James Pendleton for your rental needs. They are highly professional, (especially Travis Potts & Jake Tribolet) and are always willing to go the extra mile to help you either find a property or resolve any issues you may (rarely) encounter.
Cheers for all your help JP and team!
J. C.Edward at James Pendleton was great, seeing me through the last stages of what felt like a long time on the market! Always cheerful, he looked after both me and the buyers with courtesy and charm.
L. W.Sarah Legge & Phillipa Crombie were a breathe of fresh air when we needed to rent our refurbished flat on Dinsmore Road, SW12. We've struggle with agents in the past, but James Pendleton were just as our friend that recommended them said they would be. Professional. Sarah in particular went the extra yards when our builder muddled the keys during some works. I can recommend them without hesitation.
M. M.Sean was very helpful in my research for a flat to rent, always answering my questions in time and proposing flats that fitted my requirements. Although I eventually preferred an apartment in another area than this served by Sean, I definitely recommend him as a property agent.
J. H.As a tenant renting through JP (in particular Sam Philips), they have been very prompt with all requests and easy to deal with. Would highly recommend.
M. /. C.A seamless process from start to finish. David Barker was excellent in helping me purchase my first home. He was understanding, gave helpful advice and was an overall pleasure to deal with.
A. A.We had a great experience with James Pendleton thanks to Jade who was so helpful and involved that she managed to save the deal more than once! Couldn't recommend her enough and the agency enough. Many thanks!
C. M.We found a place to let online in Balham on Saturday morning I submitted a request to visit and within an hour received a call from Sean at James Pendleton. We visited the place a few hours later and put an offer. The offer was accepted verbally over the weekend and all went very smoothly. Great experience with Sean very friendly, knowledgeable of the local scenes and made it an easy transition. Highly recommend
L. Y.Matt Appleby bent over backwards to help us when letting our flat during lockdown, when conditions in the market were tough. He went above and beyond, for which we are very grateful.
S. W.James Pendleton were helpful and patient and always ready to answer the phone and respond to queries. They were also ready to deal with all the other parties involved and ready to recommend locksmiths, removal men etc. David Barker and Jade FitzPatrick deserve a special mention.
C. S.Cavell was a huge help in finding us our next tenancy. His professionalism and friendliness made us feel like we were in safe hands from the get go. Would definitely recommend him to others looking to move.
l. c.Edward Dennett at the Clapham South branch was a pleasure to work with. Very responsive and it made our first time purchase a lot smoother. A great estate agent to work with.
s. c.Suzan Salih & Jake Tribolet was so helpful and polite through our journey finding our home in SW4.
They always responded our questions fast and was a great bridge between our landlord and us.
Without a doubt I would recommend Suzan, Jake and the James Pendleton agency for all renters in London.
J. H.Exceptionally impressed by the service we received throughout the tenancy we had with James Pendleton. It was a pleasure to have Travis Potts as our go to property manager. There was constant communication throughout and no matter what issue arose, there was always a prompt reply. Issues were sorted out as soon as they happened. Will happily rent again through James Pendleton, especially if the property is managed through them as well!
R. Z.I am currently going through my second rental through James Pendleton. I cannot recommend them enough! Very professional and friendly service especially from David Cruise who was able to remember my preferences from the previous year and found me my new flat within a day!
J. D.Amelia Davies is super helpful, professional & conscientious - she managed to get us in for a last minute viewing as she knew it was the perfect flat for us. Very impressed & definitely can recommend. :)
J. B.We’ve lived in a property managed by James Pendleton for the last couple of years and found them to be great. Our property manager Jamie has always responded quickly any time we needed his help and he has sorted out any issues we have raised professionally and promptly. Would recommend!
L. f. f.I have used James Pendleton for several years now to rent my flat in Lynn Road SW12. Sarah Legge and her team have always been very helpful in getting it rented and I would recommend them to any landlord that is keen move their flat quickly
S. H.Tudor, was enthusiastic right from the start, he introduced a suitable tenant almost immediately and negotiated a deal that suited all parties. He kept me fully informed throughout the process. Great job Tudor.
K. W.I could not be happier with the level of service provided by the lettings manager of my property , Christopher Crampsie. Professional, intuitive and quick to respond to the needs of both landlord and tenant. 5 star hire JP.
t. t.Dallas at James Pendleton was very enthusiastic, friendly and motivated when speaking on behalf of his client (who is looking to re-locate). Highly recommend to anyone thinking of selling or buying through.
X. H.I've been most impressed with my dealings with James Pendleton, and Ewen Bunting in particular. Always very knowledgeable about the SW12 area, efficient, brilliant at communicating, and generally a pleasure to work with. I would highly recommend using James Pendleton.
S. T.Zosia was helpful, efficient and informative when we needed to move quickly. The agency, in general, sent handymen the next day if needed. Philippa and Suzan were also really personable. Would recommend.
R. W.Chris from the Property Management team has been very helpful sorting out a couple of appliance issues we had in our flat. Impressed by the prompt service and regular communication we have received.
T. B.Very impressed with the service received so far, particularly from Sam Phillips who has been really responsive and helpful in getting things resolved quickly
A. S.I had a great experience purchasing through James Pendleton - David was fantastic, taking the time to understand what I was after and making sure I felt supported throughout the entire end-to-end process. Would definitely recommend!
A. E.Want to say a big thank you to Samuel Phillips. Always kept us informed and was always one step ahead, meaning that we had little to do in managing the property - Thank you!
K. A.Helpful and responsive service, effective property managers. Particular thanks to Travis Potts who went well over & above expectations to support property repairs & move in of new tenants!
D. K. K.Amelia from the Balham office has been exceptional in communication and service although I’m still searching for the right property I know that she has her eye on the market and in search of our perfect home. Thank you Amelia for all your time to date!
F. M. (. H.I MUST leave a review! Tudor has really gone the extra mile for us, he has taken care of everything and surpassed all of our expectations. I can't wait to recommend him to everyone who so much as whispers the word 'property'. Thank you!!
J. S.We have worked with Pendelton's for several years. They find tenants for us and arrange the necessary paperwork. We find all their members of staff friendly, experienced and efficient.
Zosia, in property management, has always been extremely friendly and supportive and has given us valuable advice when needed.
We would recommend this company to you.
J. A.I have been using James Pendelton letting service
for more than ten years. They have provided a very solid
and reliable service handling numerous changes of
tenants very smoothly. They have also handled the redecoration of my
Property. I would not hesitate to recommend them.
I. H.I have been so happy with the organisation and efficiency of Travis Potts at JP Homes. He’s taken the stress out of managing my property. Can’t recommend him and JP Homes highly enough.
K. M.Since moving into our flat, the James Pendleton team have always provided a prompt and efficient service whenever we have contacted them. Our Property Manager, Robin Tapsell, solved an issue on the very same day we raised it. It's reassuring to know that you're being looked after by such capable staff.
A. R.Suzan at James Pendleton has been brilliant, really going above and beyond to provide a great service for me as a landlord and more importantly ensuring a good experience for my tenants. I would have no hesitation recommending James Pendleton.
L. C.James Pendleton have been a highly professional, diligent property management service throughout our tenancy with them. In particular, Chris Crampsie has been both professional, yet personable throughout our stay, and would always promptly accommodate to any issues or requests we had. Would thoroughly recommend as a property service to use.
D. P.The James Pendleton team, and Chris Crampsie in particular, was very responsive, always available and exceptionally professional. Having them manage the property we were leasing took away any stresses that come with landlords or maintenance. The team communicates effectively: I would highly recommend them
A. C.We recently let a property just off Battersea Park and dealt with Travis Potts in particular. It was lovely knowing Travis was at the other end of the email as he was always so prompt and helpful with any query. He made things incredibly straightforward during the checkout process and was a pleasure to deal with. For that, we would highly recommend him and James Pendleton to others.
L. S.As a long term tenant of a private property that is managed by James Pendleton I have had quite a bit of exposure to the staff, and two in particular stand out - Zosia and Stuart. Both have gone above and beyond on numerous occasions and are speedy in the resolving any issues be it property maintenance or a change of tenancy. I highly recommend them and JP.
K. M.I rent a property in SW12 and since Kerry has taken over as our property manager, she has been able to deal with any issues efficiently, whilst always being friendly and quick to respond.
J. C.Great service helping to manage a property I am renting. Our property manager (Paige) always responds immediately, communicates pleasantly and helps to get issues resolved very quickly. Agents, especially in London, can have a bad reputation and It's nice to be able to recommend one!
J.Recently rented my apartment with Pendleton’s who have achieved a great rent for me as well as nice tenants
Travis Potts is very efficient and great person to deal with as I’m living overseas and need to be updated whenever any issues may occur.
Thanks so much!
L. F.Sam and the team have been really looking after me - noticeably going the extra mile which has been very gratefully received. Thank you!
T. D.Rented a property up until recently which was managed by James Pendleton - generally happy with their services, always quick to respond and helped where they could. Can recommend.
J. L.I have worked with Pendleton for may users as a Landlord, they always provide very effecient service both in finding tenants and also in thier managing of my properties.
D. E.James Pendleton have been great, from finding our property initially, and throughout our tenancy. Chris Crampsie has been proactice and especially helpful. Would definitely reccomend them to others!
E. B.My property is managed by James Pendleton and I have been dealing with Travis Potts who is the property manager there. He has been absolutely fantastic and i really couldn't praise him enough for all the hard work he's been doing - he is extremely efficient, helpful, proactive and always willing to assist with any matter. I have been renting my properties through other agents in the past but can confidently say that James Pendeleton have been the most professional and pleasant to deal with. Hope they keep up the good work!
T. B.I recently rented a property using James Pendleton. Sean was professional & helpful. If you are thinking of buying or renting I strongly recommend you try James Pendleton.
J. W.Excellent service so far by James Pendleton on managing the property. Travis in particular has been great and made managing a London property from afar extremely easy.
E. L.Robin Tapsell has been great. I really appreciate how quickly he's responded to all of our queries and how helpful he's been with the moving out process too.
C. K.I've not always had the best experience with James Pendleton for a variety of reasons, however Travis Potts was exceptional when it came to helping us organise our move out and speedy recovery of our deposit which was much appreciated - many thanks to him!
O. M.We recently had a great experience with James Pendleton. It was our first time renting and the staff at James Pendleton were really helpful and answered all of our questions. Credit especially to Sean and Sharmah who managed the whole process amazingly for us.
D. C.I have been using the services of James Pendleton for many years now and have always found them to be extremely helpful in resolving any issues that arise. They are polite, professional and get the job done.
A. B.Thank you very much to Travis Potts who managed our flat. Travis was very friendly and easy to deal with. He was efficient throughout the tenancy and made the move out process very easy!
R. H.We've had a great experience with Tudor and James Pendleton. Professional, friendly and straight to work with. Highly recommended.
R. M.As a tenant, Christopher has been super helpful as our property manager, always replying promptly whenever we have had any issues, and helping to assist. I have been very impressed with this estate agent!
W. w. Y. P.We found our property through James Pendleton and have always had great support from our property manager Kerry. She is always quick to respond and when we first moved in, she was great in sorting out any issues that we had with our apartment.
D. G.Stuart Raynes has been a great property manager for us since moving into our flat, always dealing with things promptly and keeping up to date
J. W.JP have managed by property now for about 8 years and I can say they have always had the place let with very few gaps, plus any problems get sorted quickly and they are flexible to use my contractors too. I would recommend them. JW - Wandsworth property owner
G. C.Beyond impressed with James Pendleton - very professional & friendly! Paige is excellent, v responsive & always on hand helping with any issues. Highly recommend using James Pendleton!
S. M.Big thanks to Emma, Bryony and the rest of the James Pendleton team for giving us such a great experience finding our first flat after moving to the UK and for being so helpful with the whole move in process.
E. H.I have used Pendleton's Letting Agency for many years. Over this time the staff has changed rather often. However, I have always found their service conscientious and friendly. I am happy to have them looking after my property.
Eleonore Hubbard
F. T.I have really appreciated James Pendletons high quality service from the beginning of putting my property up for rent all the way through the process and the current management of the rental. I sense a great amount of integrity in the conduct of business, and have received a very personable and friendly interaction with every person I have come into contact with. I came to them by recommendation and I have also recommended JP to my friends.
T. P.Very helpful staff who facilitated a quick and easy move for my housemate and I. Always on hand to deal with any queries we had during the move and the early days of our tenancy.
T. V.We dealt with Daniel Gilligan at James Pendleton. Very professional, easy to talk to and kept us updated. Would definitely recommend.
R. C.I have had a great experience with James Pendleton estate agents. Zosia the Senior Lettings Renewals Consultant has always responded to my emails and has gone above and beyond my requests. Due to this the tenancy renewal was quick and smooth.
G. M.A thoroughly professional, yet personable letting agent. I have had many dealings with JP over the past couple of years and I wouldn't hesitate to recommend them to both tenants and landlords.
M. M.Edward Dennett was great. Very communicative and it felt like he was also on our side as the buyer.
g. s.James Pendleton have been managing my property for 5 years now and I'm very happy with them. I don't live near the property so it's good that I can reply on James Pendleton to manage it to a high standard. Any issues that arise are dealt with very quickly. Chris Crampsie is particularly helpful and a pleasure to deal with.
A. Y.James Pendleton have been fantastic. We have bought twice through them and now rent out a property through them. No problems and it's always good to know that Zosia is at the end of the line if needed. She's brill! Thanks James Pendleton.
c. h.I've been really happy with the service I receive from James Pendleton. Jamie Dedman is my day to day contact, he is really helpful and always goes the extra mile to make sure that things are dealt with in a timely and efficient manner. I'd have no hesitation in recommending James Pendleton, and if you are lucky enough to have Jamie manage your property then you can feel confident that you are in good hands!
K. K.Matt Appleby was excellent in helping me with my search for a home, he always knew everything I needed to know about the area and if he didn’t he moved very quickly to find out. I would highly recommend Matt Appleby and this company.
J. E.We have recently signed up to James Pendleton, and over the last month we have been given more support and advice than we received from our previous agent in the last 5 years! Chris Crampsie has been responsive and helpful from day one. Having a managing agent who is based locally (and can therefore easily attend the property in person) makes a huge difference to the management experience. He has also gone above and beyond the scope of our contract on a number of occasions. I would thoroughly recommend James Pendleton to anyone thinking of renting in the area.
S. S.James Pendleton handled finding and processing our tenants.
They provided a friendly, professional and stress free service and went beyond what I was expecting. I really felt looked after and in competent hands. The team who helped me and I want to especially thank are Sean Fitzpatrick, Will Dear, Sharmah Moses, Philippa Crombie & Sarah Legge. Thank you all for making this so easy. I look forward to working with you next time.
J. R.Stuart, my property manager is great. Always available and responds fast and efficiently every time I contact him with problems in the property.
S. P.My rental flat in SW12 is looked after by Kerry Murphy at James Pendleton in Clapham. I have always found her helpful and efficient in dealing with any issues that arise. I would highly recommend James Pendleton.
E. W.I rented a flat through James Pendleton and they also managed it. They were absolutely amazing from start to finish going above and beyond to make my big move from Scotland to London very easy and stress free.
Once I moved in, the management department dealt with any issues I had promptly and to a high standard. They kept me up to date along the way with any repairs.
I would rent through James Pendleton again, especially if they are managing the flat as they provide a first class service and really care about their tenants.
A special mention to Chris, Stuart, Zosia and Sharmah as they were all amazing!
K. L.Jamie Dedman has been our property manager for 10 months now and I have been very pleased with his service. He is timely in answering queries and resolving any issues that have arisen. Thanks Jamie.
E. F.Travis, our property manager has been brilliant since we moved in in January. Sorting out everything from broken lights to a faulty boiler. Thanks Travis
J. B.Travis has always been very helpful and swift at resolving any issues which have occurred during our tenancy. All responses have been prompt and personal; giving us comfort in our tenancy and the ability to settle in well!
P. H.Excellent service - been using them for years. Highly professional office in SW12. Recently started using the property management service and everything has been dealt with speedily and efficiently. Would recommend.
H. C.I've used James Pendleton for a number of years now and have found them consistently helpful and efficient. Sarah Legge and Jasper Sach in lettings and Sharmah Moses in management have given a particularly good service.
K. S.Travis Potts has been a great property manager. Always prompt and helpful support. It's reassuring as a landlord to know our property and tenants are being cared for.
A. T.I couldn't be happier with the service i received from James Pendleton. Stuart Raynes is always so helpful and efficient. He is very understanding of any issues and the need to deal with them promptly. A pleasure to deal with.
C. B.We dealt mostly with Stuart Raynes and Zosia Gray at James Pendleton over the last couple of years, and they were both outstanding. Not only were they polite and very professional, but they offered consistent support and advice throughout our tenancy. We certainly always felt that they had our best interest in mind. Thank you Stuart and Zosia for everything!
F. D.My recent experience of the rental process with James Pendleton through both Emma McKenzie and Philippa Crombie was straight-forward and fast. I also felt like I was very much looked-after throughout the process. Very much looking forward to moving into our new home.
G. M.Zosia Gray is brilliant. She’s very quick to respond and provides a professional client focused service. I’ve really valued her help and assistance. Thank you.
W. D.James Pendleton provided me with a first class letting management service throughout my 2 years as a client. Zosia Gray in particular was absolutely superb. Professional, diligent, responsive and smart. 5 stars!!
B. J.Very careful and thorough service. The staff responded promptly and efficiently to our requirements and took the trouble to find out exactly what was needed....and then deliver it. The team in Clapham deserve top marks!
M. W. L.My experience with James Pendleton has been fantastic. Charlotte Steele met me at my property, arrange all elements and ultimately found me a wonderful tenant. I asked a representative from Savils to view my property, but they did not call me back, a huge contrast to the service received from Charlotte and James Pendleton.
p. j.Zosia Gray looked after our Landlord end of tenancy inventory report and handled difficult issues with the outgoing tenant very professionally, rapidly and with good outcomes. She is also very friendly in her manner which is not as common as you would wish it to be these days. Thank you Zosia! 🙂
I. H.Jamie Dedman is my property manager and has been a fantastic point of contact for me: he is a brilliant negotiator and very good at keeping me at to date with developments. I would thoroughly recommend JPH!
A. F.I highly recommend any landlord considering estate management calling the James Pendleton property management team.
As tenants in Wandsworth for 18 months under their care, my partner and I had every property need attended to and those very few times we locked ourselves out the team came to the rescue!
I wanted to give a special mention to Chris Crampsie whom we dealt with the majority of the time. His professionalism and attention to detail are a credit to JP Homes and we highly recommend discussing your requirements with him directly.
B. W.I couldn't ask for a better property manager. From start to finish I received excellent customer service and ongoing management support from Chris and his team.
C. D.Very impressed with Kerry Murphy who has been managing our property for the last few months. She is prompt and practical with any issues raised by the tenants, is clear about the possible solutions, and very easy to deal with. Thanks Kerry.
C. M.Very good agency to deal with, so quick to respond and keeping on top of everything. Robin is super helpful always!!
K. V.We've been dealing with James Pendleton for close to 2.5 years now as they've managed all aspects of our Balham propety letting while we reside outside the country.
They (especially Chris Crampsie) have done a fantastic job in managing our tenants, flat inspections and all aspects relating to our property.
I would highly recommend them.
Karin
S. H.I've dealt with James Pendleton for nearly 10 years, and I can say that in my opinion they are one of the best property agencies I have dealt with in London.
s. h.We found our (gorgeous) rental flat and are letting through JP. The experience just keeps getting better! After a seamless time acquiring the flat, we have had unparalled support with everything from the move in to nitty gritty questions. Travis Potts has been execpetionally helpful (even with my mattress search!) and we feel lucky to be working with him and the team. Cannot recommend enough...seriously.
R. C.The service provided by Chris Crampsie and his team in the property management at James Pendleton is first class. I rented my flat for a year in SW17 while I travelled the world. I never had to worry about anything I was always kept up to date via email and phone and if any work urgently needed doing I received professional quotes before going ahead.
I would recommend James Pendleton to all my friends and family.
J. P.I cannot recommend James Pendleton highly enough. We have been in our property for 6 years and the team have looked after us from the start.
Stuart has promptly responded, fed back & resolved any maintenance issues. Zosia has been excellent in communicating our contract renewals and swifly responded to our landlord requests.
Suzan has been very accommodating whilst carrying out inspections.
Our tenancy has been managed seemlesly.
Thank you James Pendleton.
L. C.Rachelle Cramp the HR & Operations Manager is a delight to deal with. She is brilliant in her role, she responsive, effective and very personable.
I. V.Amongst the many estate and managing agents we have dealt with in our time in London James Pendleton stands out...!
Consistent, friendly and professional to a high standard is but some of the words to describe the staff we have dealt with there.
Paige Hamner dealing with out property management side. Great to have someone like that ensuring tenants and property are looked after especially since we not in the country.
Zosia Gray has delivered on rental negotiation management year after year following up with tenants to ensure contracts are finalized asap.
And if all else fails Chris Crampsie has always been there if a major issue develops.
Thanks guys! Really happy with the service, keep it up!
o. T.I am in the process of renting my flat for the third time through James Pendleton. This time I have had the pleasure of dealing with Suzan Salih Lettings Move Co-ordinator. She is a real superstar, with a can do attitude. She is very responsive, does exactly what she says immediately and makes the process of tenants moving out and new ones moving in very straight forward and an easy process.
C. M.Thanks to Suzan at Balham High Street JP. Went beyond the call of duty, answering even my most basic questions and helping with a few mail order deliveries. Always efficient and helpful. Thanks too to Will and William!
S. B.I purchased with the help of Edward Dennett. He was great and I would fully recommend him. Cheers for everything.
H. S.Really fantastic service from JP Clapham South! Paige Hanmer is our property manager and she is an absolute super star! She helps us with all of our queries and responds quickly if we're in a bother with a broken washing machine etc. Could not ask for a better person to be looking after us during this tenancy.
V. K.Great service! Thanks to Kerry Murphy all the issues resolves as fast as can be, sometimes even within a day. They pay attention to your question and respond to your queries immediately! SW12
D. C.Shout out to Jamie Dedman whose help has been invaluable during the first few weeks in my new place, always polite and upbeat, but more importantly professional and very swift in solving all sorts of problems, he makes me feel looked after and safe. Thank you Jamie!
J. F.Based on a previous experience I was slightly dreading having an agent manage my rental property but James Pendleton have been exceptional. Efficient, friendly and professional. The rent comes in and I do very little!
I have recently been dealing with Elizabeth Bowen on the tenancy renewal for my property in Prairie St. She has been endlessly patient over what became a unexpectedly protracted negotiation, over relatively small issue. She always responded very promptly and professionally to the numerous (somewhat demanding) emails from my tenants and, most crucially, she protected my interests as the landlord whilst managing to keep the tenants on board. We are now all signed up for another year. Thank you.
H. S.Sold my property in Clapham with JP Homes - they were great throughout the process and Bradley Scoble was excellent
I. W.James Pendleton manages the property we live in, and Travis Potts did a great job organising a pest control expert to visit ASAP and deal with a mouse issue. We were very happy with how Travis handled the situation.
G. T.Jess and Emma have been extremely helpful, sometimes going beyond the call of duty in helping me to find tenants and move them in seamlessly. Highly recommend.
n. h.We have been using James Pendleton for the last year to fully manage our property rental in Clapham North. We can not thank Chris Crampsie, Stuart Raynes and the rest of the team enough for looking after our property whilst we have been travelling. They have gone above and beyond to help.
It has been a real peace of mind and great to know that they are always available at the end of a phone call or email to help with any issues, (of which there has been several so we have not been the easiest of clients).
Even though we now have a family member living in our property, so technically don't need an agent, we retained Pendleton on the strength of the service we received from the team in Clapham.
D. D. P.Stuart from property management is a credit to the team. Very professional , swift and effective with his responses to any queries i had throughout the duration of my tenancy.
A. N. C. B.Landlord was actually James Pendleton - own property and we are super happy with the communication. Stuart is always on point to help!
E. K.Matt took the time to really listen to what we were looking for and help best advise us to choose the right home and contract for us. Thanks again!
C. K.Property Management team are first class! Very responsive and Knowledgable. Should have appointed them years ago. Highly recommend.
A. W.James Pendleton lettings team continue to provide me with a first class service with the property I let out. Zosia Gray is always very responsive and efficient which is always appreciated.
R. r.We have bought and sold through this JP office over the last 4 years and they are, without question, the best agent I have ever used.
R. S.Service was very professional with quick reply times. Each agent was very helpful and I found the experience to be very pleasant with no issues encountered.
L. W.Thank you to James Pendleton, in particular Kerry Murphy, who have shown an impeccable level of service during my tenancy in Clapham. Every time I had a question or issue Kerry would reply promptly, with useful information and always provide a solution. Kerry went above and beyond and this lasted from the start to end of the tenancy. I would definitely recommend James Pendleton to anyone looking to rent in London.
r. m.I have allways found the JP property management people most helpful and quick to react to problems in a customer friendly fashion.
Richard Mc Donnell
N. S.Suzan Salih was really helpful through the entire tenancy and helped us out when needed. Really couldn't have asked for more.
N. P.We recently went through James Pendleton to rent a beautiful flat in the Hansford Building (SW4). Our agent Chloe Caddie and coordinator Emma McKenzie made the process easy and straightforward. Acting on behalf of a landlord can be challenging, but open communication and understanding our needs was at the top of their priority list. Would happily use them again :)
g. p.My property in Clapham has been managed by Stuart Raynes of James Pendleton. I have had experience of a number of agents and let two other properties in London. Stuart has been one of the best managing agents I have ever had. He thinks for himself at the same time as anticipating my thoughts. He is very proactive about getting things done, no matter how difficult. I really feel he is "managing" my property and I can feel relaxed and secure. Not still doing half the managing myself which has been my experience with some agents. Thank you.
R. E.Zosia has been a great partner for us over the last 6 years. We let our flat through JP and everyone is always super responsive and supportive. Thank you!
s.I rent at Hazelbourne Road in Clapham and regularly contact Kerry Murphy at James Pendleton. She is always lovely to deal with and super quick to get in touch with the landlord and get whatever the issue is sorted without any fuss.
S. B.The team at James Pendleton were really helpful and efficient when we rented a flat through them. What was really touching though was when Stuart went out of his way to help us retrieve something of sentimental value we'd left behind in the flat when we moved back to Australia. Totally over and above the call of duty!
h. c.Suzan Salih is a total credit to James Pendleton and I can’t thank her enough for her optimism and help with our move out process. She was always available for us to contact when we needed her and she had a solution to every problem! Our general experience with property management has also been really positive, and there is always someone at hand to fix any problems small or large in a very short space of time.
Thanks so much for your help Suzan!
M. D.They Did a great Job, kept me informed at all times which I really appreciated and more importantly got the place sold!
H. L.It is a very nice agency. My experience here is very good. Especially Jamie has done a nice job in my case.
J. G.Very responsive and helpful and no hesitation in recommending Jamie Dedman for property management.
b. r.I have had the pleasure of dealing with Travis Potts as our property manager based at Clapham. His professionalism is exemplary and he ticks all the right boxes in his capacity. He has always been prompt, extremely diligent, very helpful and continuously willing to assist. Furthermore he deals with landlords, workmen and tenants efficiently and has a great ability to arrange everything needed with ease. Travis is an asset to James Pendelton organisation and deserves recognition.
E. L.Chris Crampsie has managed my flat for years and he has always responded quickly to any issues and I could not ask for better customer service.
E. P.It has been a pleasure working with Jamie Dedman; efficient and professional; great experience.
M. M.I have used Pendelton's as a letting agent for some years and have always been pleased with the service they provide.
Recently though they have moved from the efficient to the exceptional.
My tenant's decided to finish their tenancy early. No drama since JPs found new tenants, organised the move out and the move in and all the legal stuff with a coolness and certainty that this landlord- a ex patriate- found most reassuring.
So many thanks Zosia, Jake, Emma and the rest of the team for all you're efforts and the first class sevice you have provided.
O. K.Thanks Ed, for all your hard work pushing our sale through for the correct completion date! Helpful and informative from start to finish!
T. H.Praise indeed to Emma McKenzie at James Pendleton. Emma is not only professional, super efficient and thorough but remains calm and reassuring when surrounded my needy clients (like me)! Full marks to you Emma for taking the angst out of sorting the rental contract on my behalf. Many thanks.
T. C.Had a great experience with Matt Appleby who showed me some fantastic flats in the Clapham area!
g. p.I am extremely pleased with the job done by James Pendleton and I highly recommend the company. Suzan Salih was a pleasure to have as my agent. Suzan never left any questions unanswered and always responded promptly, at any time of the day. I liked her professional work, immediate responses, knowledge of the matter and her care about customers. I can't thank Suzan enough for all the hard work, dedication and the time she spent to help me. I would definitely recommend Suzan!
l. d.Kerry has been great to work with since she joined JP. She’s very professional and responsive and gets the job done really fast and efficiently. As well as being very good at her job she’s a really nice person to deal with.
A. S.Jamie Dedman has been very helpful and he’s always responded to all queries promptly and efficiently!
P. s.Amelia Davis is taking care of my request and she’s absolutely fantastic.
I’m very demanding but she’s always on top of my needs.
T. S.Travis Potts at James Pendelton has been the ultimate help. I’ve only recently started using James Pendelton and every time I’ve sent Travis an email he’s responded immediately with a solution to every problem. He’s listened to my concerns and taken them into consideration when sending in contractors or similar. Couldn’t recommend him more. If you are dealing with James Pendelton then Travis should be your go to guy ! Thanks so much for all your help !
R. S.As tenants, we couldn't be happier with James Pendleton and the level of service given to us especially by Christopher Crampsie, who has gone out of his way to help us get quite a few things sorted in our home. Whoever invented the words professionalism and kindness most certainly had Chris Crampsie in mind.
L. G.Having rented a property from JP for over two years; i can say that moving in was a doddle and when moving out Zosia was very organized despite me throwing in a few caveats last minute
Z. O.In the process of buying and so far have been very impressed with the service at JP. In particular Emerald O'Brien, she has been so helpful and extremely knowledgeable in all aspects of new builds and the SW area.
J. M.Suzan Salih of James Pendleton was superb. Suzan professionally guided us through a tricky circumstance and delivered the highest standard of client service we have encountered in the industry. A real asset to the firm. Thank you.
M. B.This review is regarding our property manager Paige Hanmer.
Paige has been looking after us since we moved in 8 months ago and I say looking after because that's exactly what she has done. I have been renting for 4 years and have never come across an estate agents employee who cares about the tenants as much as Paige, so much so that even the companies maintenance man mentioned how fab she is to work with.
Paige is quick to reply to emails, professional yet friendly at all times and it's clear that she knows how best to handle things for both landlord and tenant. No issue is too big or too small, she's always on hand! So thank you Paige!
G. K.Christopher was amazing!!!helped with everything we needed in settling at our new home,Highly recommended,Excellent work!!!
D. A.Travis has always dealt with any queries or issues promptly & efficiently. He is very proactive & nothing is too much trouble, just what you want from an account manager.
M. M.Sarah Legge and her colleagues really pulled out all the stops to make the rental experience as smooth and trouble free as possible.
We used JP to rent out my mum's 1 bed flat in SW12 and from the outset we found the whole experience really easy.
Sarah is honest, never pushy and always available when you need to talk to her.
I have heard of some nightmare estate agents in Balham/clapham so would wholeheartedly recommend you go for James Pendleton.
T. C.Top work from Bradley throughout the process! Professional, organised and methodical service provided. Highly recommend
C. E.Stuart does his best and knows his stuff; Zosia is helpful and competent. One other staff member we dealt with couldn't possibly care less.
D. L.Suzan has been very helpful and responsive in all our dealings with JPS Homes. Would recommend to a friend.
S. M.Excellent property management service from JP, very happy to leave our property in the very capable hands of Paige Hanmer, she is very proactive in managing our 4 bed property in Clapham, she has acted very swiftly to rectify teething issues that occurred during our first few months of renting out our property, she keeps us informed by phone and e mail as to any work that needs to be done and makes sure the tradesman are reliable and trustworthy and offer a competitive service to remedy any issues. Thank you Paige for taking time to make sure our property is managed in a first class professional way, and your regular updates are appreciated.
J. L. L.We have had dealings for a number of years with Zosia @ JP Homes and I can highly recommend them to manage tenancies.
M. i. a. V.Suzan at James Pendleton were efficient and communicative throughout my recent let, throughly recommended.
R. M.Kerry was very helpful in organizing the end of our tenancy - in general she provided prompt responses to any queries we had. (SW12)
E. S.Helpful and friendly service from Jake and Suzan, arranged contract and move within a day!
A. L.Very helpful and excellent communications.
A. A.Amelia Davies went out of her way to be helpful, even bringing the form to sign to my house, as I was waiting in for someone.
O. T.Justin Hunt at James Pendleton did a great job and really helped me through buying my first home!
G. H.From our first visit to the moment we moved in (and beyond), everything went very smoothly due to the collective facilitation efforts of the James Pendleton staff.
Different people are in charge of the different phases of the process, of course, but as we made our way through those different phases (visit, offer/application, preparing the move-in, and first steps into our new home in Clapham South, SW12) we have been heard and supported without gaps -- something we attribute to everyone's diligence & good internal communication. The proverbial ball was never dropped. In the past, we have had a hard time dealing with other agents due to the lack of continuity/internal communication, so this was much appreciated. Particular thanks go to Emma McKenzie and Kerry Murphy from the Clapham Old Town office.
C. S.Great service from start to finish. All issues were dealt with quickly and efficiently. Thanks to Sharmah, Jake and Jamie.
H. Z.Jamie and team have also been very helpful and quick to react whenever I needed something - thank you!
X. L.It was a pleasant experience with JP while I was searching my new home in Battersea Park areas. From the beginning the letting associate named Chris had showed me and my partner around in a very professional way. He delivered my offer to the Landlord promptly and kept me updated all the time. Afterwards, my main contact was with Jessica from the management team. She supported all the paperwork for my move and especially helped to negotiate a couple of clause details in the tenancy with the landlord very sharply. I felt lucky for this move and will definitely recommend them to my friends in future.
T. M.Cavell made finding our new home very straightforward, was extremely helpful throughout the process and easily sorted out inevitable minor bureaucratic hiccups
A. L.Sharmah was very helpful during the move in process. She made it possible for me to get the keys first thing on the morning of my move which required her to make several calls to rearrange key bits of the process, which I really appreciated. Thanks Sharmah!
R. W.Knowledgeable, honest and professional - I would highly recommend David Barker and his team in the Clapham South office.
W. Q.Sophie James is incredibly helpful and responsive! Well done
G. N.We've had a few struggles with the James Pendleton staff we interact with, but Kerry from SW12 is great!
H. K.Zosia was very helpful and efficient and it was a pleasure dealing with her.
M. P.Sean was incredibly hepful. Your go-to person if you want a fast and dedicated service.
M. B.Great team helping with all aspects of properties letting
G.Edward Dennett is a star! Highly recommend giving him a call
S. N.Suzan has been an absolute star. Always quick to respond and super helpful! Thank you Suzan!
Z. C.One flat viewing and we put an offer in the next day.. Thanks Rachel!
A. K.Great service - fair and reasonable and very fast and efficient responses. Would highly recommend
J. K.Ailish was very helpful organising our redecoration of the flat. Prompt to reply to all emails and follow things up.
J. R.Provided a great service and would highly recommend!
L. C.Always get a speedy and helpful reply from Jamie Dedman
H. G.Sharmah Moses is an efficient, hardworking lady who gave me confidence that she knew what she was doing.
J. N.Amelia Davies has been really helpful with all my request. Recommended
c. w.Great experience with all the team! Would not hesitate to recommend and will certainly use again.
E. W.Jessica is very responsive and makes herself always available.
S. D.David Cruise was a massive help, great advice and always on the end of the phone. Thanks. Sion SW12
L. G.Thanks to Jade for her patience and great communication skills.
B. A.Great service, great staff. Especially Matt.
J. L.Philippa Crombie from the Wandsworth Town Old York Road office in SW18 was great from start to finish. I was in a hurry to find a place, and she was overall very responsive and professional, making the process a lot easier than usual! I found her very easygoing and pleasant to deal with, leaving me with absolutely no unanswered questions. Would definitely recommend!! 10/10
E. S.Very helpful and fast!
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