Reviews of JLL London City. (Real Estate Agency) in London (London).

JLL London City

105 Reviews

100 Comments

Real estate agency

Commercial real estate agency

The Walbrook Building 25, Walbrook, London EC4N 8AF, United Kingdom

Description

Information of JLL London City, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of JLL London City

Reviews of JLL London City

M. C.

It's the best choice if you'd like to find lettings in London, JLL is a professional estate agency, esp thanks to my agent Amelia Hoskin, she patiently introduce every details of the property, negotiating with the landlord as well. 5 Stars highly rank!

M. A.

I just completed a successful flat-renting experience with Rosie Lynam. She was thorough in providing all of the responses to my questions, she had helpful suggestions, and she was very efficient in all the follow-ups. Everything was handled seamlessly. Also, after I moved in, there was just a basic repair required in the flat, and Rosie took the time to check in on that, too, and expedite the response. I'm really happy with the way my whole flat process went, and would recommend working with Rosie to anyone.

p. x.

It was a very good rental experience. The feedback was timely and the work efficiency was extremely high. I only spent three days to rent a house! Although there were some unavoidable troubles in the process, Rosie helped me solve the problem quickly and timely, so that I could check in in time. I'm satisfied!

s. w.

The agent who assisted me (Rosie Lynam) was very helpful and very responsive. I am not going to lie, at first looking at the reviews from google with words such as 'scam', 'poor quality', etc made me worried. However, I think the agent that helped me throughout the process proved this wrong. In fact, the process was smooth, and flawless, and the agent was very professional at all times despite having covid season. Firstly, I think I was lucky my agent was professional. Due to the covid, she understood that keeping distance on the viewing and compiling documentation process will be hard. However, she managed to make it as easy as possible throughout the process. She thought about what was easiest for me for full time employee in UK, and always kept in touch at least two times a week. Secondly, my agent went through many changes, and may updates on the new apartment. I requested something, and she gives me a solution to choose. I was able to get back with answer in less than 24h, and overall was very efficient. (eg. Inquiry: I want to have the big table removed as it is damaged. Can you do anything ? Answer: I spoke with the owner, and we can try to get alternative table ). The fact that she reached out to the owner to discuss the clients request made it easier. I guess it really depends on the agent, but overall it was not a fraud or scam. The apartment was cleaned and all my request has been passed to the owner. I am very glad I got help from JLL. In summary, 100% recommended to get help to find new home. The company is a listed company in exchange, so I think there should not be issue overall. Just make sure email address is legitimate from JLL I think it should be okay. Customer support was top class, and if still worried, would recommend reaching out to the chat from their website. The process is made easy for clients, even through Covid. I would definitely request from JLL again. Above will be my feedback based on experienced using JLL in 2021 March. Hope that helps.

A. M.

Recently rented a new apartment in London and JLL did a great job of helping me. The letting agent (Rosie Lynam) was very helpful, available and knowledgable. Great service.

L. W.

I had a great experience with Rosie from JLL! She was very responsive and arranged a move in for me in less than a week. Very appreciative of her help and guidance through the process!

K. B.

I was recently assisted by Harry Martin on my purchase. Harry’s service orientation, market knowledge and ability to deliver in a quick timeline were exceptional on all counts. Harry and JLL were very focused on ensuring the transaction progressed seamlessly and it was great working with them.

K. S.

Had the opportunity of interacting with Hannah Mitchell to view a number of properties (and lease one subsequently). The overall experience was excellent - Hannah dealt with everything in a prompt fashion and was extremely professional throughout our engagement.

K. B.

Hayley Peverley helped us rent three properties, and she's the best manager we have ever met. Very professional, quick-responsive, and just a nice person to talk with. If I could rate the experience of working with her, I would've given it 10/5 without any hesitation.

I. S.

I think JLL has changed the perspective of the London agencies I have always interfaced with, thanks to Hannah Mitchell. Hannah, has been a continuous help and support, prompt and professional, I believe that I will buy a house through JLL in the future thanks to the enormous esteem I have for Hannah.

P. A.

We recently rented a property which was listed with JLL and I can thoroughly recommend this agency. Hannah, who my employer dealt with was always on time and professional. Other agencies we dealt with were using false pictures, arrived late or didn't return calls but at JLL they really are on the ball. If you are thinking of listing or renting a property I would not go anywhere else. Well done Hannah and JLL!!

E. H.

Rosie helped us find a great flat in central London at good value that met all our needs. Took care of the negotiation for us and made move in day easy.

b.

I was under time pressure to go on holiday but Rosie Lynam from the London Team had helped very quickly and the formalities were cleared within a week. I would recommend JLL to everyone seeking professional and quick service.

P. J.

I'm very happy with the property, that I'm renting through JLL. They've been very professional and responsive and they helped to make the home move really smooth. I'd like to especially thank Rosie Lynam

L. K.

I was impressed with professional service from JLL. Hayley, Kate and David was very friendly, helpful and quick to respond at all the times. I highly recommend this agency if you need to find place for living.

M. D.

Hayley was very friendly, professional and honest and the moving process was very smooth. She also has excellent local knowledge and was able to recommend restaurants and amenities for us to use. Thanks so much for all your help Hayley!

A.

We've had an amazing experience with Hayley and the rest of the team in moving in to our new flat- they were so helpful, friendly, replied to emails very quickly and just were generally very professional and willing to help. They've made the whole renting process a whole lot easier and friendlier! Thanks!

T. S.

Our company have been renting form JLL for few years now and I could not be happier with the service provided. Very professional and helpful, JLL dealt with our requests in the best way possible. Highly recommended.

L. D.

We recently rented our apartment with JLL and had a great experience with them! Our main point of contact was Hannah Mitchell. She was prompt with replies and very professional throughout the entire process. Would highly recommend!

C. L.

I was looking for the property overseas, and JLL definitely is the most efficient and reliable agency that I had ever contacted. Hayley helped me a lot for the letting process (around 2 weeks I think ) through the phone, so highly recommend of this agency.

W. S.

Great experience renting via JLL. Had fantastic assistance and services from JLL. Many thanks Hayley and the team.

G. P.

We experienced outstanding and professional service from Hayley Peverley. Hayley was super helpful and attentive from the initial point of contact right the way to moving in. Thank you so much!

P. P.

A very friendly and highly efficient team guided me through the tenancy process virtually all remotely. I was very impressed with the comprehensive and flexible service provided. My thanks go to Hannah, Tom and Neil who all helped me along the way. I would be very happy to use JLL again.

L. V.

Absolutely fantastic service from Hannah at JLL and such a positive difference from the other agencies we came in to contact with. Very personable, so helpful and found us the perfect flat, thank you!

O. M.

I have recently rented a very nice property through JLL and was very satisfied with their professional & prompt service provided during the entire process of the application as well as with initial moving in settlements. I was also impressed by their transparency and efficiency alongside with their friendly, helpful attitude - I highly recommend them. Good job and thanks! I believe in pursuing this service and nice relationship in the future, too.

P. R.

When I moved to London a few weeks ago and looking for flats, the Uncle building was the first building I got to see. The Agent from JLL was Hayley and showed me around, she was super nice and super helpful, the communication was just perfect. I am really happy that I've found this place and I look forward to stay here. Thanks a lot Hayley

N. Z.

I rented an apartment from overseas with the kind assistant provided by Hayley. She is very helpful and professional, where she answered a lot of questions from me and helped with my move in. Thank you;)

I. C.

We have let out our flat with JLL and had an absolutely amazing experience working with them (and we have dealt with quite a few other real estate agencies before so I feel like we can compare). They were prompt to reply to our requests, transparent and objective in their advice, extremely quick in organising the entire process and finding a tenant for us in a record time - a real pleasure working with them. Highly recommended, no hesitations.

J. N.

Neil Short and his team are very knowledgeable of the market and very effective in renting out properties. We have used them for years and they have never disappointed. Very proactive, but not pushy. And interested in the long term relationship, not the quick deal.

R.

Extremely good service from JLL. We always felt very looked after by Neil who managed our new tenancy. We had lots of queries during the process and they were never too much and we always felt reassured. Smooth sailing the whole way. Highly recommended.

A. A.

I have booked a flat without being able to see it in person and they have been extremely supportive and helpful from the beginning until the end of the rental process. They are a trustworthy agency and deal with everything that matters so you don't have any unexpected surprises.

M. M.

We had an amazing experience looking for a flat with Hannah from Jil. She was very professional and helpful giving us great tips. I highly recommend this agency !

K. T. N.

Had a smooth experience throughout the leasing process thanks to Hayley Peverley, instructions were clear, and the customer service was good.

F. W.

Having my first apartment in London through JLL, love the place and as a first time renter, Hayley really helped me a lot. Would recommend.

W. Z.

I went to the opening event of two fifty one. Hairley is really helpful and nice when going through all the renting process. She’s keen on taking care of the tenant after moving in. Strongly recommend this agency

D. N.

Great experience dealing with JLL. Professional, efficient and throurough throughout the entire process. Certainly would recommend and use again. Thank you to for your help in securing our new property.

S. L.

As an overseas client with little understanding of the London market, Hayley and the JLL team were exceptionally helpful and timely in answering all my questions and queries. They gave me all the information I asked for, helped liaise with the landlord, and kept me updated with the status of my property search. Even after moving in, small problems with my flat were attended to in a time and professional manner. I would highly recommend the JLL team for anybody from overseas looking for a new home in London.

S. Z.

I rented a flat managed by JLL for little bit over three years. Any maintenance issues or repair requests were addressed very quickly. Mohammed, Neil, and Hannah are great, very professional. Will be happy to work with them in the future, great team.

A. P.

It was very good experience to work with JLL. They were professional, responsive, quick in assistance and supportive with our circumstances.

N. F.

We rented through JLL for over 2 years and received first class service throughout. The relationship team was very responsive and helpful re changes in the flat and other questions. We would recommend the London JLL team to anyone.

A. S.

I bought a flat thro JLL and rented thro them on 2 occasions . One of the best estate agents I have dealt with . Very efficient , very responsive and great communicators. Very realistic and fair valuations . Extremely helpful, can't really fault them . Would strongly recommend them !

A. c.

We have recently rend a house from JLL agency, they are very professional and the whole process are very efficient and smooth, would definitely recommend them to everyone who is looking for a house.

R. A.

I was looking for an apartment from overseas and have had a great experience with Hayley and the team at JLL. As I was not in London to see the property Hayley provided me with all of the information I needed, including pictures and videos. She also represented me with the landlord and assisted me with any questions and requests I had until my move in date. Hayley was friendly and professional and it was a pleasure working with her and the entire team at JLL.

N.

Hannah and the team at JLL were exceptionally professional. They supported both the tenant and landlord in successfully closing on my tenancy agreement. They were responsive, thorough and kept me up to date on all fronts to enable a move in date in under ten days from viewing! Well done, Hannah and thank you to the JLL team.

W. D.

JLL is a very professional agency. Their communication was both attentive and efficient from the beginning of our tenancy application. They were very helpful in connecting us with tenant services. JLL definitely goes the extra mile, and I couldn't be happier with the property we rent through them. Warmly recommend this agency.

S. K.

Hayley was great when we viewed our flat, negotiated the lease with the landlord and arranged our moving day! She was organised, responsive and always willing to help!

P. S.

Hayley and the Team have been very proactive in finding tenants for our landlord properties and we are delighted at the results

C. H.

Great agency, fast and prompt reply, everything has been sorted for our moving and the communication has always been efficient - Thank you for everything (Especially Hayley for your time :)

P. B.

Very impressed with the service. Easy, straight-forward and they even took our suggestions for furniture. We are very happy with our new home.

i. l.

Great experience renting through JLL. Really professional and efficient.

E. K.

I have had the pleasure of working with Hannah, Neil and the team at JLL for the past 15 months and in a word, they have been 'excellent'. I rented my first flat in London through them and had such a great experience that when I was looking to move to a new flat, I was keen to work with them again, which I did. I have found Hannah to be honest and open with me throughout the process and you get the feeling that she is very commercial, wanting the best for both the landlord and the tenant. Neil was very understanding when negotiating the lease with me, which I appreciated.

G. D.

Great service from Hannah, Neil, Kate and all the team. Went above and beyond to help a novice landlord! Thanks guys.

I. B.

Hannah from JLL arranged my viewing very quickly and had excellent knowledge of the surrounding area and the facilities on offer within the building. JLL's app is also very impressive as well. 5 Stars from me.

M. P.

Great experience renting through JLL. Made what is usually a stressful and complicated process very easy and even enjoyable. Neil and Kate in particular were exceptionally helpful, always responsive to emails and answered all of our of questions quickly and clearly. As new renters in London and having had bad experiences in the past with other agencies we couldn't recommend the JLL team enough and we would certainly rent with them again in the future.

B. G.

We had an amazing experience with Hannah Mitchell. she was very professional and answered all of our questions. We had a few different other agents we were working with in the Angel /Islington area and Hannah was by far the best. We really felt like she had our best interests in mind. We actually were close to letting another flat but the service Hannah provided was far superior, that we decided to let with her and we could not be happier!

S. B.

During or move to London we worked with a number of agents. However, Hayley at JLL was by far the best. She was a efficient, knowledgable, and a pleasure to work with.

e. c.

Fantastic customer service, Hannah has been a brilliant agent to communicate with.

D. L.

Fast & professional service. Appreciated knowledgeable staff and great selection of properties available.

D. Y.

Attentive to client's needs. Neil, in particular, is good at providing prompt and detailed responses to letting questions we have from time to time. Great service in general.

I. T.

Rent our first apartment in London through JLL and had a good experience with them. Our main point of contact was Hannah Mitchell followed by Kate Grassick-Whitby. They were professional and fully supported our doubts. After the tenancy agreement process, we are being managed by Mohammed, who is responsive and provide great support whenever we need anything related to the apartment or the landlord. Would recommend.

S. W.

Thank you so much for all the help with the move,Hayley. We are very please to have settled in!

A. T.

Easy and efficient and with far more reasonable admin charges than most. Very happy with the service.

D. C.

Great service provided and Neil has gone beyond normal to make our experience pleasant and easy.

E. A.

Excellent response times and very proactive agency. They helped me relocate to London in under a week!

D. R.

Really fantastic service and a hugely valuable resource as a foreign buyer in London. Five-stars for sure!

J. S.

Neil and his team are highly professional and helpful. Excellent service! Would recommend.

M. N.

Hayley Peverley provided an effective, kind and diligent service I will be looking forward to enjoying again in the future.

P. C.

It was great to rent with JLL, Neil was professional and was always responsive to all our emails.

e. l.

Always with "Joyful Landlord Leasing" property to work with JLL team to have continuous, without break, rental income despite tenancy agreement expiry. Hope JLL will keep up their team 's great contribution.

B. E.

I am Bercis Ertöz and recently rented a beautiful apartment in Strand, London. Hannah Mitchell was who showed me the flat and my questions were answered and she made it easy for me to find my new home. I had a great experience with JLL and I recommend it.

m. r.

Hannah Mitchell of London City Letty was extremely helpful and understanding of my requirements. Very professional and straightforward. A pleasure to deal with

E. O.

I highly recommend this agency to those people who are finding a place to live!

F. M. Q.

I have been very impressed with Harry Martin at JLL City Office who just sold our studio apartment in Moorgate. I had actually taken the apartment off the market and decided to continue renting it for a few years to let the market pick up. He had taken the time to build up rapport and trust in the preceding few months. When he had a potential investment buyer he contacted me proactively and persuaded me to sell; I was delighted with the offer he was able to broker. It is refreshing to work with an agent who will look outside the box, be proactive and build a relationship rather than act in a purely short -termistic manner. In this tough property market this is the sort of agent we need. Harry was efficient and professional through out the process. Many thanks to JLL and to Harry!

L. M.

Amazing experience! Best estate agent in London so far!!

B. P.

Professional and very efficient. I am very happy with the service provided so far.

B. T.

We dealt with Hayley who made our check-in/move-in very smooth. She was very professional and friendly, making our move stress-free.

B. Q.

A big thank you to Hayley for helping me move to Uncle, she was polite, profesional and friendly and made my relocation stress-free. Many thanks Hayley & Uncle.

F. W.

A absolutely great job done by the team at the Royal Exchange office. I had a hard and fast deadline to meet and JLL did everything to insure that I completed my sale on the exact date that I had to, even though my primary contact was on paternity leave for a number of weeks leading up to that date, there was a seamless transfer of responsibilities to his colleagues who were as informed about the situation and were able to take everything to completion. A fantastic job done by all the team, would highly recommend them and would use them in the future in an instance.

K. Y.

JLL has provided an excellent service in leasing and managing my residential portfolio in various areas of London since 2000. The team is highly professional and has always beat my expectation. Despite I am not residing in the UK, I have never encountered any difficulties with my portfolio.

J. J.

The team has been great. Very professional and always responsive

J. P.

The team at JLL were excellent - helpful, friendly and quick to reply!

T. C.

Thanks to Hayley for our help moving to UNCLE in Elephant and castle, we love our new flat!

B. H.

Amazing agents, with a very friendly and understanding of needs approach.

S.

I recently bought a flat through JLL. Barry Monaghan was the selling agent. Barry, was excellent, professional and really went the extra mile in making this sale transaction run as smooth as possible. More estate agents (outside JLL), should follow Barry's conscientuous work ethic. Highly recommend this agent to anyone who wishes to experience what real service is about.

C. H.

Hayley was very helpful and responsive to all my questions.

J. H.

Excellent service from the whole team. Thank you

M. B.

Prompt, upfront and accommodating to my individual situation

L. L.

efficiency quickly and passionate working attitude!

J. P.

Efficient, Informative and really helpful. thank you

佐.

Heyley is kind and helpful!!

M. K.

Responsive, efficient and helpful in negotiations.

C. G.

Felt like everyone was getting ready to leave...........

D. U.

We worked with Amelia to find a new flat and it was a 10/10 experience. She was responsive and helpful throughout the entire experience. So lovely to work with and we would highly recommend.

韩.

(Translated) It’s a great intermediary, it’s fast, and you can do it all without worrying about it. Really nice agent and paperworks were done so fast. Really a good choice for choosing jll. (Original) 超级棒的中介，速度很快，完全不需要操心就可以全都办完。 Really nice agent and paperworks were done so fast. Really a good choice for choosing jll.

r. g.

(Translated) Recommended 100% (Original) Recomendables 100%

R. A.

O. S.

B. A.

M. Z.

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