Reviews of Kings Cross Estate Agents - Berkshire Hathaway HomeServices London Kay & Co. (Real Estate Agency) in London (London).
Kings Cross Estate Agents - Berkshire Hathaway HomeServices London Kay & Co
Unit 4, 6 Pancras Sq, London N1C 4AG, United Kingdom
Description
Information of Kings Cross Estate Agents - Berkshire Hathaway HomeServices London Kay & Co, Real estate agency in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Kings Cross Estate Agents - Berkshire Hathaway HomeServices London Kay & Co
Sunday
Closed
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
10am–2pm
Reviews of Kings Cross Estate Agents - Berkshire Hathaway HomeServices London Kay & Co
J. B.
From start to finish Gracie was on comms keeping me up to speed with interest and inspections. She even went the extra mile and changed the batteries in the smoke alarms. An all round great service.
S. C.
IF YOU ARE SEEKING A PROFESSIONAL, RESULTS DRIVEN, HONEST, RELIABLE & COMPETITIVE REAL ESTATE AGENCY - YOU WILL FIND THEM AT BHHS/KAY & Co/MARLER & MARLER. MY REFRESHINGLY EXCELLENT, EXCEPTIONAL & KNOWLEDGEABLE AGENT WAS GRACIELA LOVEDAY ... GREAT COMMUNICATION WAS THE KEY!
During 21 years of Buying & Selling in the London Property Market I can confirm that BHHS/Kay & Co are THE BEST Real Estate Agency I have ever had the pleasure to deal with. The entire pre-Marketing procedure ran smoothly and BHHS immediately secured a steady stream of Viewings. Following each Viewing, I received proactive, regular and meaningful feedback without having to chase up. The positive differences between BHHS and other Agencies I had used previously was immediately obvious.
Graciela Loveday (Gracie), who had recently joined the Kings Cross Team, called me to introduce herself and had the unique ability to make me feel that mine was the only property which really mattered and that she was going to ensure a highly satisfactory outcome ... she did not disappoint.
Gracie positively encouraged the 'Dressing/Staging' of the property, which made ALL the difference and presented me with two above Market Value Offers during the next set of Viewings!
Gracie is an Agent who is absolutely exceptional in her understanding of the Clients' Needs. Too many times, across London over the decades, I have met with many Agents who have sadly 'excelled at failing on the basics' (good communication skills) - and who :-
1) do not return calls
2) are late replying to emails
3) do not apply due diligence and sufficient attention to detail
4) do not 'listen and hear' the Client (- there is a difference!)
5) can be patronising and make misplaced assumptions
6) do not appear to work in the best interests of their paying Client
7) over promise and under deliver
8) treat you as 'within a cast of thousands' rather than as an individual Client
9) disappoint - at every level
Throughout every interaction, Gracie worked hard to earn my trust and confidence as a Client, whilst her actions appeared 'effortless' as she is such a consummate professional! Gracie was genuinely enthusiastic, experienced, hard working and accessible. She demonstrated unquestionable integrity, and harnessed her extensive local knowledge to discuss, guide, recommend and advise, providing extremely sound counsel throughout the transaction. She has a refreshing, proactive, adaptable and reliable approach and is super efficient. She demonstrated a unique flexibility and ALWAYS put the Client first, which made BHHS / Kay & Co instantly feel very different when compared with the many Agencies I have interacted with in the past.
Gracie possessed the perfect balance when working between the Vendor and the Buyer and this was evidenced on a number of occasions throughout the transaction. Gracie is sincere, genuine, co-operative and thoughtful in her actions and demonstrated acute business acumen when dealing with all parties. Gracie demonstrated exceptional levels of emotional intelligence and self awareness, coupled with excellent listening skills, characteristics which are absolutely key to success within such a competitive Industry. She truly knows how to accurately manage people, their perceptions and aspirations, and is definitely a 'Team Player'. Gracie is an Exceptional Ambassador for the Company BHHS/Kay & Co. and, after previous experiences, I was relieved to deal with someone of her extremely high, yet understated, calibre.
The BHHS/Kay & Co. Office at 6 Pancras Square provided a professional and experienced Team and their service throughout this transaction has been exceptional and refreshing. I would strongly recommend this Company (and of course Graciela Loveday!) if you are seeking a Real Estate Agency who are simply the best at everything they do. I would not hesitate to utilise their services in the future - they know how to achieve great results and they truly listen to their Clients - both Buyers and Sellers!
W. Y. A. W.
My partner and I recently purchased a flat in London, where Lucy Gadsby of Berkshire Hathaway HomeServices Kay & Co was the agent assisting our transaction. She had been looking after our transaction conscientiously and extremely responsive throughout. While the purchase was complicated by the fact that my partner and I are overseas purchasers and have taken out an international loan/mortgage facility, Lucy has acted as an efficient point of contact among parties and monitored the progress of the transaction closely and tirelessly. We are truly impressed by her dedication and we without any reservation recommend Lucy and Berkshire Hathaway HomeServices Kay & Co. to all buyers and sellers.
C. N.
A professional agency with truly dedicated staff, Lucy handled the sale of my apartment in Kings Cross - after finding us a buyer within 5 weeks, she was always on hand to speak to offering professional advice and ensuring the sale was progressing well. The sale ended up being fairly complicated - Lucy went above and beyond, liaising with Conveyencer's on both sides directly and helping to resolve issues to ensure we exchanged within our set timeframe.
T.
From start to finish the letting of my property was superb. Got the job done in 2 weeks with a great deal of personal care. I have been v impressed with both Charlotte & Jack. Jack who let me flat was great. Both are a credit to this company who I would highly recommend to use if your looking to rent, buy or sell in the Kings Cross area.
B. M.
Great company, easy to deal with. Jack was very flexible to arrange multiple viewings on a flat (including Sunday, which many agents can't accommodate). Ended up renting the flat while spending time in London, Kay & Co team have been great to help with questions etc
M. D.
Due diligence completed on high end estate agents, website, easy to navigate.
S. C.
I recently sold my flat in Kings Cross through Kay and Co and found Charlotte and her team to be very professional to work with and made the whole process as easy as it could be. They were really proactive and kept me constantly updated throughout the process, which sadly had not been my experience with other agents. I have no hesitation in recommending them.
E. R.
One hears of so many dispiriting experiences with estate agents that my own with Kay & Co was a revelation. Charlotte Legge-Beale and Jack Bateman could not have been more energetic, solicitous, thoughtful, intelligent, good-humoured and genial. Their care and attention has been enduring and never lifted after the sale of my home was completed, as one night expect. I would not hesitate to seek their help in finding me a new home and shall recommend them heartily to anyone thinking of selling their property.
N. C.
Charlotte and Lucy were always incredibly knowledgeable and friendly. They were also always very patient and happy to do as much as they could to help. They made my first experience of buying property as stress free as buying can be!
J. H.
I'd like to thank Charlotte, Jack and their colleagues for managing the sale of my flat in Kings Cross. This was a difficult market and the whole process, from informing me of viewings and providing subsequent feedback through to overseeing the actual purchase process was handled professionally, courteously and in a timely fashion.
r. b.
Jack gave us excellent service from day 1. He was proactive, personable and knowledgable. He gave us the best advice at all times and helped us navigate our first experience as landlord. Very professional and a pleasure to deal with. Richard and Emma
R. A.
The St Pancras team have been immensely helpful on both rental and sales issues over the past 12 months. We completed the sale of our flat in early February in a tricky market. Their advice was precise helpful and ultimately successful, and they supported us through the inevitable snags of the sales process, including the beginnings of the virus epidemic in China - efficiently and with a smile. They are also to be congratulated on their efforts to support the local community during the current crisis.
T. S.
I needed to sell my flat as quickly as possible, and Charlotte achieved this with an offer within two weeks. She kept me up to date all through the process to exchange. Very professional and efficient. I highly recommend them.
N. C.
Our agent Charlotte is super efficient and helpful. She helped me find my dream apartment in King’s Cross. She was great to negotiate the best terms for me and always responded to my enquiries quickly.
S. B.
Proffesional services and very nice people who are ready to help you with your qestions, show neighborhood and facilities around, arrange plumber or other help if you need with really quick respond. Compared to other bigger agences (I had Knight Frank before which I wouldn't recomend to anyone) this company is really customer-oriented.
A. M.
Kay & co were a pleasure to do business with. Jack quickly understood our requirements, helped us find the right property without any hard sell and handled our ultimate purchase extremely professionally and efficiently.
R. S.
Very good experience using Kay & Co to sell my flat. Charlotte and Jack were extremely helpful and professional and I would highly recommend them.
Z. K.
We had a highly professional and dedicated service from Charlotte, who saw us through a difficult transaction at a different time in the market.
H. S.
Helpful for foreigners.
It was my first time to live in UK, and thus I was very anxious about that. Kay and Co helped me. The company kindly try to offer you a suitable flat or house, taking your context seriously.
B. D.
We found Charlotte Legge Beale at Berkshire Hathaway very helpful and proactive in our purchase of a flat.
b. b.
I had very good experience with Kay and Co King cross.
They let out my apartment in a very efficient
and professional way.
R. M.
Very professional organisation. Responsive and friendly. Excellent network of potential buyers and sellers.
s. z.
Efficient and caring, jack gave me great help in the process of renting a house.
S. D.
Jack in the office has been brilliant to deal with and helpful at every step of the way
J. Z.
Efficient, proactive, absolute joy to work with! I Would Highly recommend!
M. E.
Great service! Quick and professional
A. P.
great service! would highly recommend
P. T.
Rented via Kay & Co, would strongly recommend
R. H.
Good experience, very professional
T.
Consistently excellent