Reviews of Outlet Residential. (Real Estate Agency) in London (London).

Outlet Residential

51 Reviews

40 Comments

Real estate agency

Real estate agency

48 Warwick St, London W1B 5NL, United Kingdom

Description

Information of Outlet Residential, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Outlet Residential

Reviews of Outlet Residential

T. P.

There were a couple of things we needed to fix in our flat, Joy (property manager at Outlet) was very quick to respond and organised a contractor to sort it out. Last year we had a mould issue on the walls which Joy quickly organised to get fixed with a deep clean and a new layer of mould resistant paint. We also had an issue with the shower-screen as the hinge had worn off leaving the screen unstable/falling off, this was also sorted by being replaced. So far we’ve had great experience with Joy, she’s super fast at responding and have sorted out our issues time and time again.

C. T.

They were super helpful! Joy, went out of her way to get to our flat and help us fix our heating on the same day (we were pretty cold). Since then she been helping us with everything we need.

B. S.

Bad estate agency. I am a tenant renting via this agency no checks were done at the start of tenancy basic things like hot water and appliances were not checked. Have been emailing them since 2 months still they haven't managed to send anyone to look at the maintainance issues. EDIT: Updating the ratings now, it did take 3 months to resolve the issue but the problem was mainly to do with contractors outlet residential partners with. Changing the electrician got all pending maintainance work resolved

l. j.

I heard about Outlet through a friend who used Outlet to help her find a commercial space to rent, she recommended them to me as she said her experience with Outlet was extremely professional and helpful. So when It was time for me to begin looking for a property to buy, I decided to try Outlet for myself -and i'm glad I did! I have recently started my property search and I have to say Javier and Michelle have been extremely helpful. I recieve very relevant property updates on a daily basis and when I have any queries about the properties I have been sent, they reply to me promptly. I am sure I will find my perfect property through Outlet. Thank you for your hard work so far!

S. G.

I have been impressed with the professionalism of Outlet Property Services. David is our contact and is always responsive to our requirements. We have found the process of renting seamless. As an when work or maintenance needs to be completed we are kept up to date by text or email (As we requested) which makes it easier for myself and my partner. I would have no issues recommending Outlet to our friends and family.

A. C.

Bloomsbury Estates have used Outlet sales and letting agents over the past several years. They have always been helpful and friendly and dealt with things on a professional basis. We now use them almost solely for our lettings and sales but even when on multi agency lettings Outlet nearly always outperform the local competition. We know many of the staff on a first name basis and would highly recommend you try them out.

R. A.

I have found Outlet Property Management to be the most efficient and lovely letting agents so far. Pete and Gary have been amazing. They keep us updated and respond straight away to all requests and any question we have. If our property ever has a problem big or small they organise a contractor immediately. They are amazing and have made our stay in our current flat a pleasure.

P. L.

Dear Josh and the Outlet family, I want to let you all know just how grateful I am. In 99 Outlet took over the management of my flat, when I left the country, not only did they rent it within the first month but found amazing tenants and got me top of the market prices, Gary who looked after the rental aspect was an absolute professional and was super responsive and kept me in constant communication, very impressive, how consistent he was, like clockwork. Everything was very simple and clear, no hidden costs. After 4 years when I decided to sell once again Outlet Property came through selling the property within the first month it was on the market, Javier the sales expert with Outlet was simply amazing, Its difficult enough to sell a property when you are in the country, so of course the legal aspect dragged on, but Javier was 100% on top of it every step of the way and made me feel incredibly secure that he had it handled. I cant give Josh and Outlet a big enough thank you, I can tell you that if you need to rent or sell a property that you will receive first class service and a great deal of personal attention and at very reasonable rate from Outlet Property that you wouldn't with a High Street franchise. Thank you all again! Paul

D. C.

Finding an apartment that would accept my two dogs here in London was a difficult job. Luckily Outlet helped me very well,quick and without worries.Especially the commercial agent David Bray, who was very friendly and professional showing us all the pet-friendly options available and Gary, for assisting us in every aspect of the rental. Thanks to the Outlet team for making possible to live happy and calm with my girlfriend and my two dogs. I am very grateful for that. Kind Regards. David

J. -.

I have been using Outlet since I started renting my rooms out three years ago. It is a site I would and do recommend to others, whether they are looking for accommodation or, like me, renting out accommodation. When looking for new lodgers, I often browse through the ads leaving them a message about my ofter. Whether people are interested in my ad or not, more often than not, I get a reply back. This way, it feels more active and alive than many other sites. Some of the replies, even though not interested in the rooms offered, have led to friendships developing. Likewise, the monthly social meetings they used to hold between landlords and lodgers/tenants have also been very beneficial, as they offer a very useful opportunity to meet others looking or searching to share ideas and experiences over a drink or few in a friendly environment supported by the Outlet team. Through these meetings I have enjoyed tremendous support and encouragement from the team and their expert advice and opinions. It can be surprisingly daunting trying to find suitable lodgers/tenants, but just knowing the team are there to help makes a lot of any anxieties far more bearable than otherwise. I can easily write this because I have experienced their help and support on many occasions, for which I'm extremely grateful. I wish and hope everyone using Outlet feels and experiences this as much as I have.

E. B.

Outlet Property Management are extremely, professional and efficient, they have made my letting experience painless and enjoyable. David has been very accommodating regarding my pets, alot of other agents did not wish to work with me. It has been a great pleasure dealing with them and would highly recommend them to my friends and family. *****

J. C.

Bono an I would like to express our gratitude to the team at Outlet for achieving an outstanding result for us in the recent sale of our home and highly recommend them to anyone considering how to sell theirs. We had originally taken the “safe” route and engaged the agents who seemed to dominate sales of high-end properties in the area. The initial period produced few interested buyers and we did not feel that we were getting a high degree of agent enthusiasm. The difference with Outlet could not be greater. We got the total attention of their team to devise a plan uniquely suited to the special issues involved with our sale. The expert advice and total care we received was instrumental in maximizing buyer interest. We felt an immediate pick-up in activity and received a number offers within two weeks. In the end, results are what matters and after originally feeling that we would need to accept a disappointing outcome, as a result of their efforts we were pleasantly shocked to be able to achieve the highest price per square foot paid in our neighborhood.

G. P.

Outlet is one of the best estate agencies we worked with in London while we were looking for a place to rent. David, Peter, …; well, all the people in Outlet were really professional, efficient and friendly. It was not the agency that showed us more number of flats (actually, they only showed us one – which, by the way, was the one we chose afterwards), but it was the only one that really cared about what our requirements were and what we were really looking for. They traded-off quantity by quality and we really appreciate not having wasted our time looking for flats that didn´t match our requirements. When we put on the table the challenge of needing a pet-friendly place, they professionally worked on it (while other agencies had directly rejected trying). When they found a place that they thought we could like, they liaised with the landlord and made it happen. Myself, my wife… and my cat, are really thankful!

s. c.

When looking for a studio flat in Clapham, I got in contact with Outlet, in particularly Gary and he couldn't have been more helpful, organizing visits to suitable properties and liaising with landlords. I quickly found the perfect place and was walked through all the procedures in easy to understand formats and moved in without a problem! I'd recommend the company to everyone, and in fact have done many times over.

J. S.

Great company. I have a buy to let property and they manage it for me. It’s made the whole process (of being a landlord) really manageable for me and has been an excellent return on my investment for the service I get. This company clearly doesn’t have a huge turnover of staff (so that says something positive), because the really nice thing is that I have been dealing with the same staff for several years. It has been really nice to know that they understand me, the property and my tenants and I have never had to repeat myself about what’s gone on before time and time again. Highly recommended on all counts but mainly due to the hands on personal service. They really do care!

j. v. i. s.

Outlet it’s one of the best agencies in London. Since the first time I came into the office, David and the team have been really professional and helpful. It’s being a great experience to rent a flat in London!! David and Peter are really efficent and competent, they are quick to respond and solve any issue. I would totally recommend Outlet!

j. M.

Superb customer service. Their friendly and professional team secured me a great deal through Outlet Money when I renegotiated my mortgage. They also found me an very competitive offer in buildings insurance. I keep on coming back to them time and time again, always with great results.

O. P.

We rented a flat through Outlet and from the initial viewing process to the move in, to any maintenance issues, Outlet have been fantastic. Peter is always fast to respond to any of our questions and the whole team are friendly and make us feel even happier in our home! Thanks Peter and the whole team.

m. b.

When it came to selling my house last year I automatically went to one of the high st names. This was a decision I very quickly regretted, as they were useless, unhelpful not to mention expensive should they have actually sold the house. It was only when a friend asked why I hadn't looked to Outlet to sell my house did things change. I stupidly hadn't really thought of Outlet doing sales, I had walked passed the Outlet sign in Soho for years but had just thought of them as rentals. So the next day I called them to see what they could do for me. I spoke with a lovely guy called Javier who was world's apart from the guy at Fxxtons, helpful and actually listened to me. Within a day I had received a call from the boss Joshua, photos had been taken ( which were amazing) and a brilliant brochure produced. The house didn't sell quickly as the market was tough but it was not for want of trying or effort from Outlet/ Javier. Outlet understood my cash situation so they reccomended a short term let, which I agreed to. They then went on to let, manage and run 3 short term lets which was just perfect for me. They then went on to sell the house 9 months later after a lengthy negotiation which they also handled brilliantly. Did I mention I was abroad on business for most of this whole experience? Which made things really hard but having them there to manage the whole process was the best descsion ever. Would I reccomend Outlet ? YES YES 100% YES. Thank you Joshua , Javier and the whole Outlet team. As for the other agent that "tried" ...... well you may be bigger and on the high st but I won't be coming back to you EVER ! Or reccomending you.

T. M.

We have used Outlet before and they were excellent in finding what we needed. Great experience, they were very helpful, honest and understood our needs and wishes. We are selling our flat in Convent Garden through them again. Recommended for that personal property touch.

I. L.

We were tenants at a flat managed by Outlet from 2012 to 2016. We found Outlet being very professional and helpful! All the best to your business!

R. G.

Sent: 18 September 2015 16:49 To: Joshua Rafter Subject: THANK YOU To Josh! Michelle and I would like to send our sincere gratitude to you and your team for finding and setting up tenants in our home. We are so happy that the final piece of the puzzle has been finalized after many arduous months of renovations. As you are aware our new addition; Master Harvey is the result of a long difficult journey for us and now that our little miracle has blessed our life, this financial security gives us important options and choices going forward. It is easy to understand why you are successful in business as our charisma and personality have obviously translated into the work environment.The professionalism and efficiency shown by your team is evidence of this and the outcome is another satisfied client I know you will; Let Team Outlet know the great job they have done. Robert, Michelle & Harvey

s. s.

I would like to say that Outlet Property have gone out of their way to find a suitable place for me my British bulldog and my husband. We are not the easiest of clients with very specific requirements but Russell Wells was so kind and patient finding us the best properties available. Thanks very much Russell, we appreciate all your help!

P. F.

Outlet Property Services are to estate agents what a unicorn is to a stable full of horses. Seriously, they are extremely friendly, helpful, flexible with viewing times and offer attractive properties to rent at reasonable rates. I'm very happy with them so far!

K. M.

I have found Outlet on Internet. Michelle and Javier have been so pleasant people to working with. They respond straight away to all my requests and any question I have. They organise a couple of views immediately of a commercial property I was interested on behalf of my clients and looking forward to do business with them in 2014. Would reccomend them for searching of buying a property through them

S. M. B.

Im Steve Brady I am a full time property investor and teach my strategies that I have successfully used my self to people who wish to do build a profitable property portfolio of there own and maintain it as a business. Outlet Property congrats on making a professional looking page.

C. A.

A very welcoming team, making me feel instantly at ease. Selection of property excellent, and especially important is that they now earmark properties which are pet-friendly, which saves a lot of frustration if you're taking your pet(s) with you.

S. J.

Great people and great service. This is a fantastic benefit of using a company that is used to offering a tailor made service. I wouldn't hesitate to recommend Outlet.

P. E.

In the contractual dealings for the new tenants Anita was never anything less than brilliant. She sorted all the legalities, the tenancy agreement and was always responsive with othe requires. I couldn't recommend her highly enough.

S. L.

Outlet are great - super professional, very easy to work with and consistently helpful. I would recommend them, having used their services several times for the past 4 years.

L. B.

This personable team take a lot of pride in marketing their properties and go through a lot of effort to show them in their best light, hiring professional photographers and videographers like myself to ensure the properties are shown to the highest possible standard!

M. R.

It was really great to stay there. The view is incredible ! The location is perfect and convenient, we did a lot around without taking any bus. Perfect to get out in the evening. Nice welcome from David. The appartment was clean and comfortable. Well equipated. I would highly recommand the place. And definitively saty here again.

C. A.

Very nice people, quick, helpful and very efficient ! Pleasant interaction makes a huge difference :) Russell has been splendid ! I shan't think twice about phoning them again !

N. B.

Excellent Staff, Friendly and Helpful. Knew exactly what they were talking about and made finding a new property stress free and simple. I would definitely recommend to friends and family!

R. C.

Have worked with Outlet on several projects and they have always been great. Great attention to detail. Great customer service.

C. V. A.

Efficient, helpful and amazingly friendly! Outlet has changed my way of living completely.

R. M.

Great and HONEST property company. Amazing customer service and I found what I was looking for! I definitely recommend it!

A. J.

After very bad initial experiences, these people have completely turned it around with their quick responses to anything that needs attention in the property. Huge shoutout to Angela as well who has been super helpful!

M. M.

Outlet has consistently out-performed other agents with our Soho flats, both in terms of the quality of the tenants and the communication with us throughout the whole letting process. On the strength of this, we instructed Outlet to find suitable tenants on a sole basis in one of our South East London blocks as and when they become vacant which other agents have struggled with. Outlet - and Russell in particular - has now successfully let more than 25 flats in the Estate within 14 days of vacancy.For any agency, let alone a boutique one, this is impressive.

G. C.

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