Reviews of Paramount Properties. (Real Estate Agency) in London (London).
Paramount Properties
150 W End Ln, London NW6 1SD, United Kingdom
Description
Information of Paramount Properties, Real estate agency in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Paramount Properties
Sunday
Closed
Monday
8:30am–6:30pm
Tuesday
8:30am–6:30pm
Wednesday
8:30am–6:30pm
Thursday
8:30am–6:30pm
Friday
8:30am–6:30pm
Saturday
Closed
Reviews of Paramount Properties
A. H.
Paramount are the best letting agent I have ever worked with. They always find me good tenants. They are always a pleasure to deal with. The staff are always friendly and helpful. When either routine maintenance or emergency repairs are required you can rely on the to arrange professional tradesmen to get the work done quickly, efficiently and at a good price.
M. K.
Our entire experience with Paramount in selling our flat was absolutely seamless! We first had Leighton manage the pre-listing process, discussing their fees, etc and all the communication was superbly clear and it all felt easy. The first noticeable difference as compared the the agency we’d listed with just before Paramount was the quality of viewings. They were getting the right people in, engaging with them and actually selling our flat, as opposed to just pointing to each room.
The offer we received was through Jamie and he was a pleasure to work with. Calm, collected & positive. He was always available for a call, and we think he did a fantastic job of managing all parties through what turned out to be a slightly longer sale process than what we’d anticipated.
We can’t recommend Paramount & especially Jamie enough!
Thank you team!
P. C.
Paramount did a great job selling our flat. They got us a good price for our home, which we were very happy with, and the whole sales process was extremely smooth. It was a quick and stress free process! Paramount were always very professional and kept us in the loop throughout (we never had to chase them, which was refreshing!) Great job all round - would definitely recommend them to others.
We worked with Robert Lazarus and Lionel Stoll and they were both great - very efficient and always willing to go the extra mile. We worked with Lionel day to day and he was fab! Very friendly and polite and kept us posted every step of the way.
S. T.
The team at Paramount helped us buy our first property in London and we have been very pleased with their amazing support: they have been very professional, always available and caring of any aspects, keeping us informed on every step. We want to thank Lionel and Jamie who looked after us from viewings to completion and we would happily recommend their services. Thanks again!
L. B.
Jamie at Paramount was wonderful to work with and I have no doubt that we would have exchanged much later if not for him. He responded promptly to my queries, shared his knowledge of the market, arranged additional services (removal, cleaning, etc), and stayed in touch with buyer's and seller's solicitors, ensuring that the transaction completed on time. Truly value added!
V. D.
Paramount were brilliant from start to finish. Communication was always excellent - Jamie Jacobs in particular went above and beyond. After multiple delays in the chain that were not our fault, Jamie kept our buyers calm and assured and helped the entire chain move along smoothly. Couldn't recommend them enough!
L. L.
We moved into our new flat over the weekend, so far Paramount have been extremely helpful and fast acting. The property is great and we are looking forward to the year ahead. Special thanks to Ollie and Janki for all your help during set up. Cheers Paramount.
A. C.
We had a really good experience buying through Paramount. Unlike many other agents we were registered with, we weren't bombarded with irrelevant properties or pushed to attend viewings. Leighton was very prompt to respond to our enquiries, put forward our case to the sellers and facilitated multiple viewings. He was supportive and patient during the pre-exchange period and helped move everything along without pressure, which we really appreciated. Would use Paramount again.
R. R.
I recently bought my first property through Paramount Properties.
What is usually known as a stressful process ended up to be an enjoyable experience with thanks to Jamie Jacobs. His pro-active approach and professionalism is so appreciated and I would be happy to recommend him to anyone looking to purchase a property.
S. F.
Jamie helped me buy my first property in London and the overall experience could not have been better. Since viewing stage Paramount takes the bad rep out of real estate agents. The team at Paramount is professional, personable, genuinely caring and interested in the buyers needs as a human (not as a bag of money like other real estate agents do). They spent countless hours on the phone answering my silly first time buyers questions and everything went smoothly and quick! I really want to thank Jamie who looked after the whole transaction and kept me informed every step of the way! Thanks Paramount!!
G. S.
Paramount have been fully managing both my properties in London. They are consistently excellent, being proactive with any issues and really effective in finding new tenants quickly. They're a great team with customer service genuinely at the heart of what they offer me. Thank you!
A. M.
We worked really well with Paramount agents, especially and extensively with Jamie, who has been super responsive, clear and attentive from Day 1 of our research of a property, up until the very last day of exchange.
o.
Paramount have been amazing!! Both sales and post sales have been great! Very fast responses, all issues sorted and nothing for me to worry about at all! Their just move in service is great too! I usually dread contacting estate agents but they’ve made it so easy for me! They make renting hassle free.
M. C.
We have been working with Paramount for a number of years. They market several of our properties and the company as a whole are a pleasure to deal with. Dexter especially is an absolute star and goes far beyond his remit to ensure that both tenant and landlord are happy.
Janki is also very helpful and professional in keeping us informed of all renewals, inventories etc...
The entire team are always contactable to deal with the day to day challenges that the rental market brings.
We are in safe and very capable hands!
L. F.
Paramount managed my property (now sold) with total professionalism and made everything easy. They were incredibly responsive and helpful about some tricky issues and gave me fantastic advice. I am very grateful to have found them to take over the management of my property from an incompetent firm. I only wish I'd found them sooner!
J. T.
Paramount have been great work with. Good communicators, knowledgable across the selling process and very helpful when needed. They were very conscientious regarding times to show flat as we have young children. This was really helpful.
C. W.
The whole team was extremely professional and really made what was a long and challenging process quite bearable. Throughout all of the stages we felt supported and listened to. Can't recommend Paramount highly enough.
I. T.
We bought our first property with Paramount Properties and they were lovely to work with. They kept us informed throughout the process and were always friendly and helpful.
K.
I was very pleased with the speed/efficiency of replies and assistive documents that aided me in understanding my very first tenancy. I was also happy with how many support services are available to aid in my move. Overall, I would be happy to recommend Paramount Properties to any of my friends.
N.
Incredible experience with Paramount - every step of the letting process was very straight forward and simple. Especially a joy to work with Dexter and Lucy, who were so patient with us and very communicative. Loved our experience and thankful for all of their help.
N. S.
We had a good experience overall with Jamie and Robert, but where they really came into their own was after the offer was accepted. Jamie was really tenacious and on top of the process, keeping on top of both solicitors and managing mine and the buyers expectations so there were no nasty surprises.
H. R.
I am very pleased to have worked with Paramount, in particular Lionel, on the resolve of a maintenance issue between the flat and communal facilities: a pleasure to work with, very communicative and efficient.
A. C. (.
My experience with Paramount and with Leighton specifically was absolutely outstanding. I was amazed at how responsive and efficient he was. Through the process, he was available to guide and advise me. He did a great job chasing the seller's solicitors on our behalf to speed up the process. I've completed my purchase in a record time and I owe it to Leighton's professionalism. On top of this, he is just a nice guy to work with and always have a smile on him! I highly recommend him.
B. S.
We recently sold our one-bedroom flat via Paramount and cannot recommend them highly enough.
They are very clear about the segment of the market they specialise in and were able to get us asking price for our property with only one viewing. All this while in the middle of the 2020 pandemic and after the initial stamp duty holiday buying frenzy.
We spoke to two other agents and were starting to doubt if there was a demand for our flat. Paramount, however, let us set the listing price, worked with us on the photos and presentation and were willing to push to find the right buyers to get us asking price, while others weren’t. They are decent folk who speak to you like a normal human being. And they were responsive and helpful every step of the way. They were instrumental at the end of the process in getting an exchange and completion date locked in, after three months of persisting with a particularly tricky solicitor who represented our buyer.
Leighton and Robert at Paramount were particularly outstanding people to work with. Leighton worked tirelessly right up until completion and even afterwards to ensure all parties were 100% happy.
T. D.
Paramount have been fantastic in helping us find our new flat. After such awful experiences with other letting agents, we could not be happier with how this has turned out. So efficient and helpful. Thank you all!
B. L.
I noticed immediately that Paramount was “different” to other agents when I started looking on right move - at first I found it a little strange but quickly realised that it was amazing to hear what a current or previous resident loved about a property and what they would change, and started hoping that Paramount was the agent when I saw a property I liked!
Lionel Stoll helped me with a difficult purchase that took just under a year from start to finish. He always made it clear that he was more interested in trying to help me get my dream home than earn any commission and I will always be grateful for that.
C. S.
I started renting out my flat at the start of Sep 21, with a popular high street estate agents signed up to manage it. I had problems with that team from day 1. Within a month, I was so stressed that I needed to sack them and find new agents - mid tenancy!
I looked around, and contacted a couple of agents with good Google reviews. I found Paramount to be the most responsive and to the point. I chose them after an initial discussion, and I'm really glad that I did.
So far, I have worked specifically with Tash and Mehun, and I have been really impressed with their professionalism, and what to me is a genuine caring for the work and the people they deal with.
They have even visited the property already, and sent me a video of their visit - so even if I'm not there during the visit, I can see what they have seen on video.
There has only been one problem for them to deal with so far - a hot water failure which was later found to be due to air pockets in the immersion heating system. I was really happy with how they handled this situation. First, before incurring costs, they did some trouble-shooting with the tenants to make sure it's not just some settings placed incorrectly. When that didn't work, they asked my clearance to send in a plumber, which they did immediately after I agreed. Within about 2 days, the problem was solved, and my bill was £100 including VAT.
My tenants love them too. There's a whatsapp group between the tenants and the designated manager (I'm not in that group but I've heard about it). This keeps them in touch and they can deal with things as they occur.
I'm keeping fingers crossed for no further issues, but I don't feel worried that Tash or Paramount Properties will let me down.
I hope this review is helpful for someone out there trying to decide between agents.
L.
Am renting a property through Paramount and I have never had such a positive experience with a letting agent that is not only transparent, communicative, and helpful; but that also goes above and beyond for the tenant (from the Just Move In complentary service for setting up with new providers, to the Paramount retailer discount benefits account, to a QR code in the flat to easily report any problems).
Special shoutout to Janki and Jess for getting me all set up- great support :)
J. B.
Completed a few weeks ago. Worked with a number of the team but in particular Jamie was extremely helpful. Full of advice and always on hand, whether that be in person, phone or email. He's also helped us with contractors who have all been really reliable and pleasant to work with. Could not recommend paramount and Jamie more!
C.
I started looking for a property since mid 2019 and Paramount understood my requirements and would be contacting me on the properties that would be of interest to me. Leighton followed through after each viewing and would be frank and upfront about the good and bad of the property. I'm happy that I managed to find a property through them. Leighton was supporting me and answering questions I had during the whole purchase process. Definitely a smooth experience for a first time buyer like me. Thanks again Leighton and team at Paramount
V. G.
Very happy with Paramount, the property was exactly as advertised. Communication was very good and they answered all of my questions. Specifically want to thank Adam and Janki
T. H.
Dexter was very quick and helpful when we first expressed our interest in the property and made the offer process very simple for us.
Once we had gone through that process and were handed over to Janki, she made every aspect of our move very simple. She was extremely helpful with answering any queries, and always responded right away, so that really made the whole experience stress free.
M. P.
Paramount has been an extremely professional and understanding agency to work with. They appreciated my need to move down to London quickly and worked within my short timeframe. They have been great communicators and have consistently kept me updated throughout the process. I hope to continue renting with Paramount for many years to come and I would 100% recommend them to family and friends.
S. B.
Jamie Jacobs was our agent and he was amazing. We had dealt with some terrible agents before him who really messed us around. Jamie was like a breath of fresh air. He made the whole process as smooth as possible and even responded to us over weekends and on his time off. We would definitely recommend Jamie and work with him again.
R. W.
A huge thank you to the team at Paramount and especially Lionel Stoll for the hard work selling my West Hampstead flat. He was a consumate professional. Knowledgable and trustworthy throughout. Communication with my solicitor, the buyer and myself was excellent and got things across the line smoothly. Appreciate the hard work and would absolutely recommend his services to any serious seller or buyer. Thanks!
J. K.
The P in Paramount stands for Professional. Operating like a friendly high street shop, rather than a typical estate agent, Paramount have the right blend of professionalism, integrity, approachability and friendliness. I can highly recommend Lionel and Leighton - the best!
O. L.
This was the best moving process we have had, Janki and Dexter were amazing and so helpful. The day before we were due to move Dexter sent us a video showing everything that they had done to the flat and wished us luck with the move. Easily contactable the whole time, went out of the way to ask the landlord any questions we had before we signed the agreement and did anything they could to make the process as smooth as possible. Could not recommend more, best estate agents in West Hampstead.
P. S.
Highly appreciate how Dexter and Janki helped us throughout the process of finding a place we can truly call home. They were very responsive and were always happy to help. One of the best renting experiences I have had so far!
K. d. J.
Fantastic property letting and management services by the team at Paramount; especially Dexter, Leisa, Janki & Cathy! We have let our apartment with them for several years, and during the most recent tenant transition they went above and beyond in terms of letting and mgmt services to find new tenants and get the property ready at short notice for the new tenants... working collaboratively between us (the landlords), previous tenants, and new tenants. Always helpful to offer potential alternative solutions and speedy informative communications. Many thanks!
r.
Paramount provided a great level of service, very personable with constant communication throughout the process of a sale. The whole team were fantastic however special thanks to Lionel who was constantly on the case for us and made sure the process was as smooth as it could possible be. Would definitely recommend to anyone looking to sell a property.
H. F.
Communication was great throughout and Paramount were always on hand for calls. They were great during the sales process providing good updates. They got a great price for my flat, the agents are very freindly, down to earth and not salesy which made everything easier. I would 100% recommend! Special shout out goes to Leighton Dewitt making it all seamless and easy during the pandemic and stamp duty deadline which can’t be easy!
P. B.
Jamie has been very supportive and reactive with all our demands and really provided the best services to the interest of all parties. Really appreciated dealing with him
A. K.
I bought my first family home via Paramount Properties. My estate agent Lionel was great since the first meeting. Very kind, helpful and patient. We communicated very well throughout the process and he stayed on top of all work streams, facilitating the dialogue between both sides.
I. N.
Great agency and very professional! Hollie Measures should get a raise, she’s been able to help us with all the issues in one month compared to the 6mont period with the previous property manager!!
Tenants fear not, this agency is what you are looking for. Landlords do your self a favor and work with this agency, your tenants will thank you!
C. S.
Whole renting process was relatively painless and straightforward. Dexter offered to do a video call viewing as we were self-isolating and was very friendly and informative. Then Janki was really helpful and patient in getting all the paperwork sorted. Renting also comes with some good perks like free Just Move In. Would definitely recommend.
N.
Paramount were good at getting lots of viewings and giving prompt feedback. I found them to be professional and trustworthy. Jamie Jacobs worked hard to ensure I was kept informed throughout, keeping both buyer and seller happy with a successful transaction - thank you Jamie!
S. M.
As a Landlord I have been using Dexter at Paramount for a number of years now and he has always been efficient, helpful, professional and a very nice guy to work with. I have no hesitation in recommending his services.
B. S.
I had an urgent matter and contacted Leighton, Dan and Lionel. They coordinated among them promptly despite it was a Saturday and issue got resolved very quickly! Thank you Lionel for attending to the property to help with the matter especially. Super kind and professional teams at Paramount! Thank you guys
N. W.
In short, Paramount Properties is nothing but Fantastic. I can assure both a seller and a buyer that I have had nothing but high satisfaction from Paramount Properties.
I am a student who was looking to rent a property with my friend for the upcoming new term to begin in September. Unfortunately due to COVID-19, I decided to leave the UK and return to my own country which made house hunting all the more difficult. Throughout my 2-3 months looking for a place to stay I have been met with lesser than helpful agents from companies I thought would be good based on their name and high customer count. However, not being in the country and only being able to be contacted via email made things very clear to me on how certain agencies were less than useful and were not prepared to sell houses thru the pandemic.
1)I first faced issues such as poor communication, not being able to speak to someone directly sure was frustrating especially when they don’t respond to your emails.
2)Even if I weren’t overseas, I would still not want to leave my house during this difficult time and would love it if they had provided a virtual option for those who wanted to view it online.
3)With such a difficult time upon us, money is definitely a sensitive topic but no one wants to be scammed
With all these being said, I never expected to have the amazing service that I received from my agent Oliver. First and formost, I would like to commend paramount for having by far the most impressive viewing page of any house i have ever seen. From all the pictures they provided(which includes the floor plan) to the video tour showing you exactly what the house is like was just great for someone wanting to know everything about thw house without being able to view it in person. {NOTE: Maybe you guys can work on your description as it was decent but nothing great} In addition to their amazing website, Oliver was just a great guy and an amazing agent. I have counted and have had a total of 70 emails with him, and I have to commend him for replying to each and every single one of them super promptly. (No body likes waiting, especially something like this where you are in a way paid for your excellent survice) Oliver was always super professional, answered all my questions with great detail and the best part replied me either immediately or so fast that I was never waiting for a response. Oliver and his colleagues such as Andrew and Madlen also provided me with excellent support throughout this process.
Even though, after I signed my contract I would a similar property to mine in the same building and floor for a cheaper price, I never once felt like I was scammed as by just looking at the huge difference in marketing, you wouldn’t even know it was the same property. All in all, to both landlords and tenants, Paramount Properties is one of the best agencies I have ever dealt with and by a huge margin mind you.
I cannot speak for how my tenancy will be during my 2 year stay with them but I guess youll hear about it in my next review.
Z. W.
Dexter and Janki were very helpful throughout the whole process, from when we first expressed our interest in the property, answering any queries, to sending us videos on the update of the maintenance/cleaning of the property before moving in, they both made the process very easy and a stress free move. Thank you
G. R.
Paramount was highly responsive, providing me with timely advice up front and then excellent counsel and support throughout the sales process. I felt guided and looked after throughout and got the best result I could have hoped for, commercially and time wise. Robert Lazarus was hugely professional, proactive and supportive throughout and a great advisor from beginning to end, including on Sundays when responding to panic calls from me.
F. N. L. N.
Lionel Stoll was a world class seven star professional. His knowledge was excellent guidance for my first time flat purchase from viewing through to completion before the end of Stamp Duty Land Tax Allowance and I would be delighted to have Lionel as my estate agent once again in future. Courteous, prompt, professional and knowledgeable communications with excellent customer service throughout the entire process. Smooth sailing from start to finish with no issues or complaints. Perfect property purchase experience with only positive feedback for Lionel. Thank you ever so much Lionel for your assistance on my purchase. I hope to work with you again in future.
A. M.
Paramount were diligent and responsive throughout the process of our house sale - and when an offer was made and accepted, they were proactive in helping to move the purchase through to exchange and completion as rapidly and smoothly as possible. I would definitely recommend them to anyone thinking of selling their property.
S. S.
Paramount agents are very helpful through the renting process. They help me looked for the properties within my budget range and answered every questions/issues I had related to the property.
v. c.
We've recently completed on our flat in London and I cannot recommend an estate agent more. We had Leighton who was handling our sale and quite frankly went above and beyond to ensure all matters were dealt with effectively and efficiently. There were a number of challenges which arose during our sale and he was always contactable to recommend a variety of solutions to suit all parties. Excellent service!
J. G.
We worked with Paramount to sell our 1 bedroom flat and they were brilliant from start to finish. Lionel was responsive, helpful and supportive throughout. He struck a great balance of looking after us and our needs but also keeping our buyer updated and informed at all times. Having bought a new house at the same time and worked with a number of different agents, Paramount where streets ahead of everyone else.
N. W.
Our experience with both Ollie and Janki have been extremely smooth. On contacting Ollie directly, they were extremely quick and efficient with us and explained what we needed to do, almost sorting us overnight. Janki has also been very helpful and extremely friendly and well communicative with us.
L. C.
Our experience with Paramount was amazing from our first enquiry. Dexter was incredibly accommodating at finding a time for our viewing that worked around our difficult schedules meaning we could view the property as soon as possible and we fell in love with it immediately. He was super quick at communicating our offer form and clear on all our costs and the journey with paramount. We chose a property that had furniture that we did not require and so agreed we could pay to put it in storage - Dexter was so incredibly kind in letting us know that this year they would instead like to donate the cost of the storage to Macmillan Cancer Support - the charity that I work for. This was a really heartwarming gesture and shows how personable Paramount is. We were then passed over to Janki who was so incredibly thorough with all the steps for our move (as an overly organised person with OCD tendencies this made the entire process so much less stressful for me). I cannot fault anything so far with Paranount. The perks we receive as well are such a wonderful addition and really shows that Paramount genuinely care about their clients getting the most from their experiences. We’re certain we will always use Paramount for as long as we live in an area that they cover and would love to one day purchase our first property through them.
E. H.
The Best agency and the agent! Me and my wife decide to buy our first property. We've try many agencies, but Paramount - is the best! From our first view till completion we will happy and comfortable - because we have great agent - Lionel Stoll, who is always in touch and always do best! I'll recommend Paramount agency and especially Lionel Stoll to my friends, colleges and for anyone - they are the Best ! Many thanks!
D. j.
I dealt with Paramount for approximately 6 months and they were excellent. They are honest and dedicated to their clients. Not like the majority of agents in the area I encountered. The service I received from Jamie Jacobs in particular was outstanding and he went above and beyond for me.
A. S.
Andrew and Janki have been AMAZING from the moment we first contacted Andrew. Professional and still have a side to them that is very personal, it has made our experience so lovely and we are even more excited to move into our new home! They were super thorough and have made it very easy for us to handle documentation and understand what is required from our end. Given the pandemic has caused lots of changes in the way things are done, Paramount have made it so that most process is digital and socially distanced when viewing the property. Just an overall great experience given we viewed and picked up keys within a week! We were kept fully informed of progress on our application as well.
P.
My property agent Lionel was excellent in this whole process of buying a house. He was very prompt if any issues were there. my property purchase went through some emotional ups and down but Lionel was always keeping both the seller and myself positive and at the end we made it and also got exemption with out stamp duty.Thanks Lionel
J. W.
First rate service from Paramount, from valuation through to completion. The property was marketed extremely well and resulted in c. 15 - 20 viewings in the space of three days, before going to best and final offers within two weeks of being listed. Many thanks to Leighton, Jamie, Lionel and the team for all the help.
M. K.
Excellent agency, they always prioritised the customer's needs and handled the entire process with absolute focus on making the customer happy. I worked with Dan and Lionel and can't praise them enough for their professionalism and friendly approach to our cooperation. I have worked with this agency twice (purchase and sale) and have been extremely satisfied both times. That's why I went back to them! Highly recommended.
J. P.
Absolutely superb service! Paramount are by far the best property at agency I have ever dealt with. They were responsive, thorough and honest at every step of the way and seemed to truly care about us as their prospective tenants. I would highly recommend them!
A. L.
Lionel was fantastic during the sales process. He was brilliant at keeping us updated, responding to questions and ensuring a smooth process.
We’ve sold several properties in the last year and he was head and shoulders above anyone we dealt with.
n.
I was happy to work with Paramount as from the beginning to the end. I dealt with Lionel Stoll for 5 months, he helped me buy an apartment. he is a great professional
full support
my husband and I have always felt his support
Thank you very much
G. I.
Jamie was great the whole way through the process. He went above and beyond what I expected, answering all my questions straight away, moving everything along as quick as possible and even chasing solicitors. I trusted him the whole way and he eased so much stress for me.
C. W.
It was a truly seamless, painless, efficient and effective experience with Jamie Jacobs from Paramount. He was totally on the ball, highly communicative and very helpful at every step of the way. I sold my property in a short time and received the asking price. I couldn’t have asked for any more.
L. S.
We're actually about to leave our Paramount property but before we did I just wanted to leave a review to say how brilliant they've been. Lucy & Chloe helped us get set up and it was the easiest move ever – they even have a company who sort all the bills for you. Everyone was so helpful and friendly whenever we needed anything and the whole tenancy has been brilliant.
M. K.
The service that Paramount delivered was truly phenomenal. They are extremely responsive, polite and proactive. They handled all of our enquiries with care and dilligence and I genuinely believe that they go the extra mile to ensure that customers are completly satistfied. I very rarely recommend estate agents to family and friends but paramount as a company have left me feeling compelled to recommending them far and wide.
J. B.
We found Paramount to be incredibly helpful when searching for a flat to rent. Janki and Ollie have been fantastic so far. They were both really helpful and responded swiftly when we queried about removing some furniture and amending a minor detail on our contract. Fingers crossed they continue to keep up this level of service for the remainder of our tenancy!
J. H.
We bought our flat recently and Paramount were the agent
Leighton was always very communicative and on top of everything, very efficient and expedient. We were able to meet our desired timelines and flexibility was granted.
5 star service
S. B.
We sold our flat through Paramount and were very impressed with the service we received.
They marketed the flat well with good photos and a video tour, which we felt helped ensure they were getting the right people through the door for viewings.
Lionel was our main point of contact throughout the sale procedure and he was nothing short of amazing. He was fantastic at keeping us up to date with viewings/ feedback and seamlessly negotiated the deal we made on our flat. He played a pivotal role in ensuring our flat sale went through quickly and smoothly, acting as the conduit between the lawyers, whilst always keeping us in the loop.
We would not hesitate to recommend Lionel and the team at Paramount
C. A.
Very happy with the service provided by Paramount when we bought our flat through them recently. They were very professional and efficient. Jamie Jacobs was our agent and point of contact and he was very good at chasing up tricky solicitors and liaising with everyone involved.
a. s.
Just wanted to thank Paramount, and especially Lionel Stoll who has gone above and beyond to ensure our flat sold. Lionel is a man of immense integrity and his kindness and honesty and willingness to do whatever it takes helped us through what was a complicated process at times to complete our sale. He was also highly respected by the people buying our flat. So if you are thinking of selling and need an amazing estate agent, call Paramount and talk to Lionel and enjoy the 5 star service you will receive.
P. H.
We recently purchased a home via Paramount Properties. Throughout our buying process both Robert and Jamie were extremely helpful and proactive, that enabled the purchase to move forward without any hickups. We had a positive and hassle-free experience with them. A big thank you to the team at Paramount for being there from start to finish! You guys were brilliant!
L. S.
Adam and Janki have been very helpful through the whole renting process. We had no issues with Paramount and their complimentary service of Just Move In was also very beneficial. I have to say I have been very impressed so far.
R. H.
As a house buyer I’ve been very impressed with the whole Paramount service. I’ve been dealing with Leighton Dewitt and the whole process has been so professional and efficient. He’s always been punctual for viewings, amazingly quick at responding to questions and gone more than the extra mile to try and secure my purchase. I wouldn’t hesitate in recommending Paramount.
I. K.
We have been renting a fully-managed property with Paramount for the past few years, and our experience has been excellent! Everybody has been super responsive and professional, ranging from sales, viewings to property management (thumbs up to Tash there!), and super attentive to any issues. Everything you can expect as a tenant from a managing agency! Highly recommended.
J. J.
We really liked the service we experienced with Paramount Properties and would definitely use them again.
We just bought a house through them, and as buyers the process can be really stressful. Lionel Stoll from Paramount was great in ensuring the process moved forward and always kept us up to date with what was happening on the seller's end and was friendly and accommodating with our questions. The service we received was A+ and you'd be lucky to Lionel as your Consultant, whether you are buying or selling.
Look no further than Paramount Properties if you're selling or buying and make sure to ask for Lionel.
L. C.
We recently bought our first property with Paramount, with Lionel handling the purchase. The service we received from Lionel was faultless, he was responsive, knowledgeable and generally a pleasure to work with. I would, without a shadow of a doubt, recommend Lionel to anybody looking to buy or sell a property in the future, and look forward to working with him again.
E. F.
We have been renting a flat through Paramount for two years.
We had a few issues with the flat, but mostly due to the owner. The agency has tried hard to solve the problems we had with water leaks or security. They do not answer very promptly and it would be good if they could be a bit more responsive. Overall, renting in London is an awful experience, but Paramount works quite hard to provide a decent service.
N. J.
The whole Paramount team are great and we are very pleased they manage our properties. A special mention goes to Tash Hearn for all of her hard work, day to day, making sure that the properties stay in good condition to the benefit of the tenants.
Thank you also to the finance team for their regular statements, supporting us throughout the year and particularly when it comes time to reconcile everything for tax return completion, and also to the lettings team that give us good advice to get properties rented quickly and at fair value. Great work Paramount team!
Y. B. N.
This is the second time I used Paramount, first as a buyer, and when it was time to sell my flat, my choice was quite clear that I would use Paramount. Their pictures and video was absolutely stunning and made my flat look great. We launched the sale just after the lockdown and Robert, the head of sales, together with his team Lionel and Daniel, managed to pull together a terrific response and a large number of viewings over two weeks until we got our offer. Once the sale was agreed, they were on hand throughout the whole sales process in contact regularly with the buyer and their solicitor to facilitate the legal process. I would not hesitate to recommend anyone to use them in West Hampstead.
A. S.
We were really impressed with Paramount - they were a lot better than other letting agents we've used. Ollie and Katie were amazing from start to finish; always really helpful, could answer any questions we had, and made sure to keep us updated throughout the moving process. Based on this, I have already recommended Paramount to friends and family. They were professional, knowledgeable about the property and area, and made the moving process much easier for us. The Just Move In service they offered was a great bonus too! Would thoroughly recommend.
C. A.
We recently sold our flat through Paramount and their service was simply fantastic from start to finish. The photos and video they took of the flat were quality and they focused on introducing suitable buyers rather than just high volume. Lionel was our main contact - his attention to detail was superb, he managed the process along the whole way and his dedication was relentless. By far the best agency and agent my partner and I have dealt with in West Hampstead
T. A.
We have recently sold our flat through Paramount. I found their service exceptional. They were very polite, thorough and to the point without trying to impress. Their people know the business well and they know what they are doing. I would definitely recommend them.
h. p.
Worst time to find a flat but Dexter came in clutch and personally and expediently connected me to properties which ultimately solved the problem. Everything has been smooth so far since.
E. E.
It’s been a pleasure to deal with Paramount. Their communication has been quick, they provided useful information, and very good customer service. We appreciated their support and advice when coming to an agreement with the landlord.
J. R.
From the very first moment requesting to view the flat, Paramount were exceptional, giving us clear advice at every step of the process. They responded quickly to every question and email, and were always happy to help. In particular, Paramount also provided a range of quotes for bills and costs regarding utilities, tv and broadband, which was incredibly useful. I would highly recommend anyone looking to rent a flat to use Paramount.
M. W.
Have been a client of Paramount for many years, they have helped me purchase property and manage the rental, exceptional staff, very well organised service and outstanding knowledge of the local market
T. S.
Lionel was my contact at Paramount and was by far one of the best Estate Agents I have ever dealt with! He provides exceptional service in terms of getting to know all about you and your property and ensures he talks through all the positive elements of your property on viewings. He also communicates with you and his clients to ensure everyone is in the loop and kept up to date. I can not recommend him enough!
A. F.
I had a great experience selling my property through Paramount. I would highly recommend Lionel Stoll to anyone who wants to sell their property stress free. Lionel is thoroughly professional. He was excellent at marketing the property and finding the right buyer for it. His communications were speedy and helpful making sure that the transaction was moving along as it should. Excellent service.
A. L.
We had a great experience with Paramount. Andrew, our Letting Consultant, was very friendly and professional and Madlen, our Move-in support, was very efficient and helpful. The whole rental process has been smooth and hassle free and we would highly recommend Paramount for property rentals.
A. A.
Just completed on my flat sale & want to thank Lionel for all his help & support. He was great to deal with from start to finish & helped make a stressful process as smooth as possible. He certainly went the extra mile to make sure things kept moving, greatly appreciated -especially in these challenging times.
I also appreciated Roberts patience & lack of pushiness while I took my time deciding to take the plunge & move after 20+ years.
The best company in West Hampstead to deal with & would certainly use again & recommend to others.
C. P.
We had a great experience with Paramount Properties. Both Adam and Katie that were our primary contacts have been very responsive and helpful in all parts of the process.
He help us with the viewings, the terms of the contract and also the move in.
Prior experience I had with other agency is that you can very rarely find them when you have a question but that was not the case with Paramount Properties.
They have also shared a welcoming present for us which is always a nice touch!
Many thanks for the great experience!
k. K.
The team at Paramount were super professional, helpful, communicative and efficient. Even when Covid hit my property was looked after and we closed the deal despite the challenges. I have a lot of experience with agents over the year and Paramount were most definitely the nicest and most amenable I have every worked with. I would definitely recommend them without hesitation.
J. S.
Just bought my first property through Paramount Properties, with excellent help and support all through the process from Jamie. He was extremely attentive and took us seriously as first time buyers and we're very satisfied with the purchase. Would thoroughly recommend for anyone looking to rent or buy in the North West London area.
G. T.
Paramount have let my property for nine years and have been excellent. They have recently refurbished my flat; their high level of competence, project management expertise and professionalism have been impressive. I am delighted with the results! Thank you so much, Spencer and the rest of the team!
P. F.
We have been looking to Paramount to manage our rental for the best part of 20 years. We tried another well known agency for a while, but were let down, and gladly returned to Spencer and his team. Very professional, personable and a good sounding board.
I. S.
Both Janki and Dexter were so helpful in assisting with our move. They ensured everything ran smoothly and we're really grateful. Would definitely recommend Paramount!
F. O.
Great Agents! Everything was made smoother over the phone and email. Secure pages were used when submitting personal and sensitive information. Thanks so much to Adam Wright and Lucy Shapiro for helping me in to my first home!!
P. M.
I had such a great experience finding a flat to let through Paramount. They were very professional, they responded to all of my queries quickly, they were proactive in communicating, and they were just plain helpful all around. It was a thoughtful gesture to leave a bottle of champagne in the flat on the move-in date. When I got locked out of the flat due to a faulty key-copying situation, they kindly loaned me their spare copy which saved me from having to call a locksmith. I love my new flat, and I would highly recommend Paramount to anyone. Special thanks to Adam and Katie for their outstanding service.
S. Y.
I want to thank Spencer and his letting team at Paramount for the excellent service I have received. To name a few, Dexter is fantastic and absolutely a pleasure to work with, and Tash goes extra mile to help and manage what is needed from the customer point of view. I could not have asked for a better letting agent than Paramount and I am so thrilled to place my trust in Spencer and his team.
M. B.
Our experience with Paramount was perfect. Chloe was very helpful and patient with us as we viewed the property. She was friendly and did not pressure as other agents would.
Once we put in an offer the process was very smooth. Lucy kept us updated weekly with the tenancy agreement and was always on hand to answer our questions.
So far we are very happy in our new home and we enjoyed the complimentary wine.
We would definitely recommend Paramount to other renters looking in the area.
D. M.
Look no further than Robert Lazarus and Lionel if you have property to sell in their catchment areas. I sell 5-10 properties a year and Paramount have made the process very simple and as hassle free as possible. I would highly recommend using Paramount if you have a property to sell in NW2, NW6 and nearby areas. Thanks again guys.
P. N.
It's been over a month since I moved and I've finally settled in my new home.
BIG thank you to Adam and Janki for being very helpful and supportive throughout from start to end of the moving in process. This is my first moving-in experience and it was a hassle-free process.
Although there some issue with the boiler since I moved in but hoping the Property Manager will help get this sorted out.
n. s.
I have been using Paramount to manage my flats for over 10 years. They provide a great service and their staff are always friendly, efficient and knowledgeable. As i live overseas it is important for me to have a company that i trust to manage my flats. I would recommend Paramount to anyone
G. G.
Paramount provided a very good service from marketing through sale to completion. The whole process took 3 months, which considering the sale was agreed at the height of the pandemic, was impressive. The agent assisgned to me was quick to respond to my calls/queries and I always felt he was acting in my best interests. Given how very stressful the whole experience can be, Paramount minimised this for which I am very grateful.
H. B. F.
Main thing I’ll remember after dealing with the Paramount’s team is the Amazing customer Service ! From the viewing to the final tenancy agreement, everything was smooth and perfectly conducted. Paramount Properties has a very professional team, always available to answer my questions. I would highly recommend them ! Special thanks to Janki and Ollie !
K. H.
Paramount have been a breath of fresh air so far after a stressful experience renting elsewhere for the last couple of years, I would highly recommend using them. They take care in helping you move everything across with utilities etc, and Oliver and Katie and the team have been great at every step of the way. They really put in extra effort and care into everything they do. We are looking forward to the rest of our renting experience.
Update: we rented with Paramount for 18 months and were very sad when we left for a bigger place. The property was managed by Tash and they were so attentive to issues, we have rented 4 flats in the local area and I can safely say that Paramount is the best service of all local estate agents for property management. The experience of reporting and dealing with issues was stress free and repairs very prompt - and that is very rare for London rentals.
M. H. C.
Best agency I've ever dealt with, made the process smooth and made sure to find solutions wherever they were needed. Oliver Gorman and Janki Chauhan were responsive and friendly, I highly recommend them. They made a process that can be quite stressful - finding a new home and going through signing on to a new tenancy - as smooth as possible.
M. F.
Had a great experience with Paramount once again. We had a few obstacles to overcome but from start to finish Ollie was always on hand to help us through the process and was extremely helpful and responsive which resulted in three of us moving into a lovely flat managed by Paramount, so thank you Ollie! Would also like to say a big thank you to Katie for making everything clear and ensuring that we had everything sorted in time for move in. Can highly recommend Paramount for their professional and friendly team.
A. M.
Adam was a nice agent, I didn't feel like I was being pressured into anything (which agents at other organisations have made me feel). Janki was also very supportive and it was great to have such a painless moving experience supported by them. Would recommend! :)
A. G.
Sold my flat with Paramount. Jamie is very responsive. He followed up with the buyers lawyers etc. to get things moving!
N. S.
My experience with Paramount has been exceptional. Kyla and Dexter were amazing throughout the whole process. Responsive, knowledgeable and efficient. Truly the best letting agents I have used in London!
J. W.
This has been the easiest tenancy transition I've ever experienced. The staff were helpful, engaging and very prompt. I wouldn't need to think twice about dealing with property through Paramount again. Thank you so much!
J. G.
It was our first time renting a flat in London, and we're glad we did it with Paramount. Ollie was very nice and professional during our viewings, and also when the time came to put in an offer for the one we liked. He and Katie were also very efficient and helpful helping us navigate London's renting process —very useful for first time renters like us!
When we moved in into the flat, there were a number of small things in the apartment that need to be fixed. Paramount's team, including a great contractor (Naresh), tended to them within a few days.
Overall a very good experience; thank you to the entire team!
f. g.
We recently bought a flat through Paramount, and we had an amazing experience. Dan and Robert helped us throughout the process, from finding the place we fell in love with to providing us contacts for the solicitor. They answered all our queries promptly and we have always been informed of the progress. They helped us in negotiating what furniture to retain and the final price too.
V. L.
Paramount were managing my rental property and they were absolutely fabulous, superbly responsive and efficient and very friendly. Felt like they were always going above and beyond. Hannah and Reagan were fantastic to have on my account and would recommend to use these guys again and again (2020).
(2015 - Purchase of apartment) I had a great experience with Paramount, the lock out agreement was a life saver and gave me confidence the transaction would go through. Lionel was extremely helpful but also extremely diligent and keeping the process ticking along. It wouldn't have been as smooth a process without Paramount.
L.
We recently let our studio flat with Paramount.Ollie was so helpful and proffessional and kept us up to date with what was happening. He really
understood the sort of tennant we were looking for and found us the perfect match. A really great estate agency we would highly recommend them.
m. w.
We recently purchased a property being advertised by Paramount during the Covid Pandemic. The professionalism and responsiveness of this business is exceptional. Particularly our agent Lionel went above and beyond in order to help push the sale forward in difficult circumstances. He was always on the end of the phone should any queries arise, he was also incredibly proactive in helping organise and push the sale forward. I would not hesitate to recommend this company to any prospective buyers. Sept 2020
g. l.
We moved back to London after being abroad for 10 years and Dexter was the most helpful, accommodating and professional property agent I have ever worked with. He was really patient and honest when dealing with us and he really listened to what we were looking for which is why he found us the most perfect rental home. I would definitely recommend Dexter and paramount lettings to anyone looking for a rental property in London! We are still in that same house and the quality of after service and communication has been fantastic too! Five Stars!
S. S.
I have been a client of Paramount for a few years now and I would not hesitate to recommend them. I have always been happy with the tenants they found but more important I have always felt supported by their professionalism and expertise. The few times I had an issue, that was dealt with honesty and in a proactive way. In my most recent experience I dealt with Lucy and Ollie and them both have been supportive and attentive, especially as I was going through a stressful time. I have also been involved with Katie who is so positive even in her emails that I feel like I can relax. Dexter in the past has been a pleasure to work with…keep up the good work Paramount!
C. P. R.
I couldn’t have asked for a better experience! Finding a property to rent in London can be stressful, but since I went on my first (and luckily only!) viewing with Adam I understood I could trust Paramount would offer me the best service.
There is just no comparison between Paramount and other letting agencies.
Adam showed genuine interest in listening to my needs and handled the negotiation between me and my current landlord very smoothly. I am sure we are both very happy and confident that Paramount will take care of us during the tenancy.
Katie supported me with the move in process and went the extra mile in helping me to obtain the right references from my previous landlord to ensure I could move in within 7 days of my viewing. She also introduced me to my property manager, Hannah - it’s good to have met in person as I know I can rely on Hannah going forward.
Also, no fees and welcome wine to make unpacking easier! I recommend Paramount and their total transparency.
S. S.
I’ve rented my property with Paramount for about 7 years now. Over that time I’ve built a really good relationship with them and they always work hard to deliver a great service and get me a fair rental price for my flat. They’re also really nice people, which just makes life easier.
M. J. T.
Adam Wright and Janki Chauhan were amazing! Friendly, helpful and to the point when making queries or asking for assistance. They made my move super easy and hassle-free. Their service was above standard and they went above and beyond to make sure everything turned out the way we expected. Thank you both!
S. M.
I bought & sold my property through Paramount several years apart, with Robert as my main contact both times - and always had a very positive experience. The responsiveness & communication was excellent, and there is a real willingness to help move the process forwards and get a positive outcome for both buyer & seller.
A. P.
Leighton was extremely helpful during my search for a new property. Leighton knew the area very well and was knowledgeable, friendly and extremely responsive, which eased and accelerated the process for both myself and the seller. Would highly recommend Leighton and Paramount.
A. P.
Lionel has been truly terrific, I cannot recommend him enough! He is professional, friendly, responsive above and beyond what I would’ve expected. He kept me in the loop on everything, responded all my questions promptly and even gave me valuable and pertinent advice when I was confused during the buying process.
He has made the process feel so smooth and easy on me. The best agent I’ve interacted with by far and I can’t put in words how grateful I am for all his help. Thanks so so much, Lionel! Andreea
N. S.
My experience with Paramount has been exceptional. Kyla and Dexter were amazing throughout the whole process. Responsive, knowledgeable and efficient. Truly the best letting agents I have used in London!
N. J.
The whole Paramount team are great and we are very pleased they manage our properties. A special mention goes to Tash Hearn for all of her hard work, day to day, making sure that the properties stay in good condition to the benefit of the …
M. K.
The service that Paramount delivered was truly phenomenal. They are extremely responsive, polite and proactive. They handled all of our enquiries with care and dilligence and I genuinely believe that they go the extra mile to ensure that …
J. S.
Super fast at processing a move that needed to happen quickly. Were very helpful in making it a smooth move and offered above and beyond support to help us move utlities, get property measurements etc. Communications were very friendly, fast and professional.
C. A.
We recently sold our flat through Paramount and their service was simply fantastic from start to finish. The photos and video they took of the flat were quality and they focused on introducing suitable buyers rather than just high volume. …
G. B.
Lionel Stoll was fantastic in helping us get our property. Very impressed with his excellent communication and would highly recommend his service!
c. P.
I really recommend Paramount. Really professional and friendly. They are efficient and answer really quickly. They do their best to offer a nice environment when you are moving into a new home.
E. F.
We have been renting a flat through Paramount for two years.
We had a few issues with the flat, but mostly due to the owner. The agency has tried hard to solve the problems we had with water leaks or security. They do not …
A. M.
Paramount, and in particular Lionel, handled the purchase of my new apartment extremely well. Communication was excellent and Lionel was extremely professional, responsive and helpful throughout the entire process. I would highly recommend purchasing a property with Paramount.
B. B.
Such an amazing experience with Paramount!
Katie and Ollie were both very professional and patient with our queries. Ollie was very helpful when showing us few properties so we could make an informed decision.
As we are renting for a first time in London, we were not really familiar with a renting procedure, however Katie guided us trough each stage of a renting process so everything was very smooth.
We are thrilled with our new home and highly recommend Paramount's services!
H. R.
Estate agents in general in London have a pretty poor reputation, and we've experienced some first hand. BUT Paramount have been fabulous helping us with our move into a rental and sorting out teething issues. Extremely pleasant and responsive, especially our contact Tash and everyone else associated with the process. Many thanks.
J. D.
Our estate agent Leighton helped massively through the purchase of our first property in West Hampstead. He was very accomodating, responsive and easy to work with. His advice on how to deal with certain situations throughout the sale was great. Thanks Leighton and Paramount 👍
r. a.
Jamie was great to deal with and very good at following up to ensure things gets done!
G. O.
I write as an agent, involved in a chain (on the sale of a flat), working alongside the team at Paramount (at initial stages, with Lionel Stoll; then-continued with Robert Lazarus). Very impressed with Paramount's services. Lionel's communication was extremely professional, keeping us up to date with the progress. Robert helped greatly before the exchange, working with us to accommodate in terms of various arrangements that helped the deal go through. Thank you and best wishes for further successful transactions and happy clients/buyers!
C. A.
Frank and Katie were wonderful helping us from finding the flat right to move in.
We were already off to a good start when we initially came to see the flat. Frank had been very communicative in the lead up to the viewing, and was perfectly punctual (rare!). He was also very helpful when it came to making an offer and moved quickly with paper work, while keeping us up to date at every step of our offer process.
This excellent communication was kept up in the lead up to the move with multiple check ins from Katie (very helpful and friendly!), during the move itself, and even after, when Frank personally reached out to check everything had gone smoothly. He efficiently dealt with some of the minor maintenance issues , leaving us feeling we are in very capable hands for the future.
Thanks Paramount for everything, you've made this process very smooth and exciting rather than stressful!!
P. C.
It was great to work with Jamie Jacobs when buying my first property, and would happily recommend him to anyone looking to buy a property!
R. P.
Our experience with Paramount has been absolutely amazing. We wanted to move in ASAP (approx 2 weeks from the time we viewed the flat to when we wanted to move in). The whole process was seamlessly managed in time by Paramount. As its summer the staff we were dealing with initially were on holiday towards the moving date; but still everything was perfectly managed by staff who was covering to Sales and Processing team.
Massive shout out to Lucy towards the last few days she made sure all our concerns are taken care of and deal was signed in time with all information we needed for furniture etc. Also to Oliver (Ollie) for his spontaneous response round the clock. Thanks guys.
M. K.
I have recently rented a property with Paramount properties who have supported a refurb, sourced tenants and are now managing the property on my behalf. The support I have been given, the speed in which items are addressed and the efficiency with which everything has been done, has been excellent. Spencer has facilitated electricians, painters and handymen with speed and efficiency - all of whom have done a quality job. The attention to detail to ensure the property looked great for marketing and was spotless for the tenants was much appreciated. Tenants were found promptly. I've had good contact with the property manager, Tash, and so far I've heard nothing from the tenants which is a good sign. I would recommend paramount on the basis of the service I've received.
N. W.
Excellent property managers! It was effortless to put my flat to rent with Paramount. Dexter was very helpful explaining what’s required from the landlord to let out a property. Within a few hours of listing the flat on the website, I’ve had several viewings booked.
Adam and the lettings team worked hard to reach to prospective tenants and I received an offer within a week, and signed with a long-term tenant straight-after.
Katie was very efficient to the tenancy contract in place. All went smoothly! Highly recommend these guys!
K. G.
Paramount were extremely prompt, personal and helpful. They were particularly good at helping us deal with a rather incompetent tenant referencing company. Madlen was our point of contact and I commend her on an excellent job.
C. M.
Our experience with renting from Paramount properties so far has been an absolute stress free pleasure for us! They handle everything with complete professionalism and our whole process has been wonderful. I can’t thank Lucy and her fantastic team enough and look forward to staying in contact in the future!
Would highly recommend Paramount Properties
C. F.
Had a positive experience renting through Paramount - especially after being badly let down by another high street letting agent. Dealt with Dexter (not the first time we've met him) who is very friendly, honest and not at all pushy. And Lucy was very helpful on the admin side and gave us plenty of opportunity to clarify any matters prior to move in. All in all, would happily recommend.
R. T.
I’ve had a fantastic experience with Paramount and thanks especially to Jamie Jacobs for his great expertise and for taking an honest and personalised approach. Very professional firm. Highly recommended.
A. W.
Paramount have been great through the entire process of renting our property out. It was a quick turnaround, and they have been easy to contact and highly professional at all times. Nothing is too much trouble. Would highly reccommend using Paramount for any/all your real estate needs.
H. V.
As renters Paramount have always been easy to work with and speedy to respond to any queries or issues. We’ve always had someone friendly and polite to deal with. Feels like you’re working with people that care. Would happily use Paramount again and recommend them to others.
T. G.
Best experience in terms of letting agencies in London. Paramount are professional and helpful every step of the way.
L. M.
I am very happy with the excellent service I have received from Paramount. They are always very responsive, even over the weekends and evenings when reporting maintenance issues. Paramount are outstanding from the other agents we have dealt with in the past. They always kept us updated and informed throughout referencing and continue to deliver a flawless service now we are settled in the property.
A. A. R.
Highly recommended!! They answered all my questions quickly and fully, and helped and guided me through the process with absolute professionalism. Dexter and Katie are super friendly, very committed and kept me up to date at all times. Compared to my previous experience, they made all the paperwork pain free (specially with all the Covid situation). Cheers to Paramount for being the best! I couldn’t be happier!! 😊
C. S.
Paramount Properties has been most professional and I am very pleased as a Landlord as to the manner in which they have managed my properties. Will not hesitate to recommend them highly !
N. L.
Best agency I have had in 5 years in UK! Lucy and Dexter have been just amazing and super helpful and efficient!! They made everything smooth and clear ! Such a great experience! They are the best!!!!!
Updated...
Just over a year later, we are again using Paramount's services to rent a flat and the experience with Madlen and Oliver have been great, super good communication and easy process !! Definitely we can say that Paramount team is amazing and consistent 😁
S. S.
We used Paramount recently to let out our flat and were pleased with the service. The staff were responsive (in particular, replying to emails late at night and throughout the weekend), the property was let quickly and they secured good tenants. We were especially impressed with the service provided by James and Spencer.
Paramount didn't manage to secure as high a rent as they originally claimed they could, however, all in all, it was a good experience and we'd happily use them again/recommend them to others.
K. M. S.
I had a great experience with Paramount properties and even though circumstances were much different due to Covid-19 they were professional and attentive throughout. Dexter and Katie were amazing and so helpful, answering all questions promptly and making the process efficient and effortless. Couldn't recommend enough!
Y. Q.
My experience with Paramount has been absolutely fantastic. After viewing more than a two dozens of apartments, I finally found myself in the very capable hands of Chloe who helped me find my first apartment in London. Quick in answering all my questions and queries, Chloe and Katie have been most helpful in any way and I can't imagine having a better lettings agent than Paramount. Two thumbs up!!!
A. B.
Dexter and Janki were amazing help. Especially as we were renting our first place! :)
A. H.
I have been renting with Paramount Properties for several months now and am very impressed! Chloe was the agent for our move-in, and she ensured it went very smoothly, including with renovations that were done at our flat immediately before we moved in. We also felt that the costs for the agency fees and deposit were transparent fully explained to us, so there were no surprises. Richard has been looking after us in terms of maintenance; he is always quick to respond to emails, and both friendly and professional. I would certainly recommend this agency.
O. B.
We've worked with Lionel Stoll of Paramount Properties when purchasing a flat in the summer of 2019 as well as selling in 2021. Throughout both processes Lionel did a great job of keeping on top of it all. Always polite and with the right amount of push Lionel had all parties involved moving through the twists and turns to the finish line.
V.
We dealt with Paramount as buyers, so can’t comment on the selling aspect, but we were really, really happy with the service shown by Robert. He accommodated us at very short notice for our first viewing, he was always friendly and knowledgeable, and he did his best to make the whole buying process as straightforward as possible between us and the seller. Paramount was by far the best of any London estate agents that we had come across.
A. P.
Lionel has been truly terrific, I cannot recommend him enough! He is professional, friendly, responsive above and beyond what I would’ve expected. He kept me in the loop on everything, responded all my questions promptly and even gave me …
Y.
This has been the best experience I have had with estate agent's in London, having rented in the city for 6 years. Both Adam and Kirti were extremely friendly and professional, and made the process of moving very smooth whilst working from home! Would definitely recommend Paramount Properties to friends and family.
N. R.
I sold my property through Paramount in August 2016. Viewings started on the first day it went on the market. and I accepted an offer within two weeks. I'm certain this is because it was marketed at the right price and to the right market. Paramount provided an outstanding service to me, and as my neighbour bought his property through them, I know they do the same for buyers. They understand their clients amazingly well, and directed the right buyers to view my property. Lionel acted as my agent and was fantastic at providing feedback, informing me as soon as he'd booked viewings, and providing sound advice. I also got to know other members of the team during my sale, who were also always friendly, polite and also gave timely feedback. I can't rate Paramount highly enough and highly recommend them to both buyers and sellers. They made my sale smooth and easy, and ensured everything was on track once I'd accepted the offer. Perhaps the most notable point is that they were always honest and never overwhelmed me with constant calls once they'd valued my property, which every other agent I've dealt with has done. And while other agents I've dealt with tend to boast about their services and ability to sell properties, but so often fail to deliver (which was my experience prior to appointing Paramount), Paramount takes a levelled approach and achieved a fast and smooth sale for me in miminal time. Thanks very much to Lionel and the whole team!
V. H.
I have just sold my flat through Paramount and my experience of the team and service was very impressive. I had to list the flat twice as the first sale fell through (through no fault of Paramount’s), and both times the level of service I received was of the highest standard. I found both Oliver and Lionel to be courteous, well-informed and responsive, and both provided me with frequent updates on the progress of the sale. They managed the issues that cropped up throughout the process smoothly and with professionalism, and offered expert and pragmatic advice when solicited. I would not hesitate to list with Paramount again in the future, and would highly recommend their services to anyone looking to buy or sell in the area
A. H.
Absolutely first class service from start to finish. Lionel was excellent - he always kept me up to date with how viewings on my property were progressing and was willing to go over and above what was required to ensure my sale proceeded as smoothly as possible. Would highly recommend Paramount - especially Lionel, a fantastic ambassador for your agency. Thank you!
R. M.
Paramount provided an excellent service from start to finish. Adam was incredibly friendly and accommodating when arranging to view the property. After some bad estate agent experiences in the past, Adam was a breath of fresh air. Once we had our offer accepted Katie was nothing but helpful and always had an answer for us immediately. As with Adam she was very accommodating especially with organising references etc. We highly recommend paramount as an estate agent, a very friendly and excellent service. Georgie and Robbie
K. K.
We had an amazing experience with Lionel at Paramount. He offered us great help and support throughout our purchase journey. It was an absolute pleasure working with Paramount!
R. D.
Recently found and moved into a property managed by Paramount, and I can't recommend them enough. Dexter and Lucy were fantastic throughout the whole process and I never had to chase for anything, they were so organised and helpful that they were always a few steps ahead of me! We've also been dealing with Bansari in regards to our flat and she has been amazing too. Paramount really provide the personal touch and take the time to listen to what you are actually looking for, in difference to some of the other companies that we've dealt with. If I could give 6 stars I would!