Reviews of Prime London Residential. (Real Estate Agency) in London (London).

Prime London Residential

83 Reviews

77 Comments

Real estate agency

Palace View, 131 Lambeth Rd, London SE1 7JN, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of Prime London Residential, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Prime London Residential

Sunday

Closed

Monday

8am–7pm

Tuesday

8am–7pm

Wednesday

8am–7pm

Thursday

8am–7pm

Friday

8am–7pm

Saturday

10am–4pm

Reviews of Prime London Residential

r. g.

Prime London is an excellent company as is the agent who handles my account. She is always responsive, attentive to managing the property and any issues that arise. She is also proactive in thinking ahead and taking the initiative on re letting as a lease is nearing its end date. Their fees are very competitive and I do not believe I could get a better service or price elsewhere. Importantly, I have great confidence in the advice I receive and in the integrity of my agent, the Managing Director and the team. They are also very courteous and a pleasure to deal with.

N. G.

I'm a flat owner and I've used Prime London to manage my London flat for about 18 months. They've been great. I was recommended to them by the building concierge because they were good to deal with from the building management side. They've handled things really well - the odd problems that have come up as well as the day-to-day stuff. My main contacts have been Shannon and Elyse and I would really recommend them - they get stuff done promptly and keep me informed.

N. C.

I cannot recommend Shannon and Elyse at Prime London highly enough - they are diligent, commercially aware, reliable and switched on. Nothing is ever too much trouble, it is clear that they enjoy what they do and have appropriate contacts for all issues relating to property maintenance. They're a pleasure to deal with and certainly make my life easier!!

R. B.

Prime London Residential Lettings have handled my rental for 4 years now, fully managed they initially put a good tenant in with no issues and they always react quickly to anything that needs repairing or such. Shannon and all the team members are pleasant to deal with and know their business! Highly recommend them

D. B. K.

I've had an amazing experience with Prime London as a tenant. Every part of the process of finding and moving home felt customer-centric and I was always put at ease. My agent, Devon, was so responsive and super keen to place me in a property that actually suited my needs! At the end of it, it felt more like he was a pal than an agent. Also, a special shout out to Ellie, Charlize and the rest of the Property Management who are super responsive and have been proactive to all my queries. I'd definitely recommend Prime London Residential if you're moving home, you won't regret it!

F. C.

Met Charlie Virgo at the beginning of my home hunting journey in August. I had viewings in several different areas but still struggled to find my dream home. After a few months of working with Charlie, he really took the time to understood my requirements and suggested me to re-consider a flat I had viewed in August. Charlie sent me a video to recall my memory. My family and I had a second viewing a few days later. After a few days of negotiations, heavily assisted by Charlie, the price was finally agreed on with both sides. We are very happy as a family and we look forward to completing the deal soon. Charlie has given me pertinent advises during the negotiation and has shown extreme professionalism and trustworthiness throughout the house hunting process. A massive heartfelt thank you Charlie.

C. C.

Shannon and Elyse have been exceptional and dedicated, and have helped me with my property over the last 2-3 years. Despite my not being in the UK, I am notified immediately when there is an issue, and I am able to contact both Shannon and Elyse too. They have been responsive, dedicated, friendly and professional.

P. K.

Devon was a wonderful letting agent who showed us the flat we then moved into and answered all our questions during the viewing. I do wish we were told about the fee to use the pool and the gym, but it's likely not on him and it's not too big of a deal. After a bit of initial unresponsiveness from Prime London when I needed some of the issues with the flat addressed (for which I've knocked a star), Charlize took over and has been outstanding since! She has been prompt with her responses and is very understanding, even going so far as to goad the landlord to fix the issues, and thus has surpassed my expectations for an estate agent.

J. F.

Shannon has managed my property for several years. I have always found her to be professional, but also very pragmatic and resourceful in finding solutions to problems. I can always rely on her to be on top of the detail and be proactive. I highly recommend her.

C. T.

Would 100% recommend Theo Greenwood and Prime London Residential. Very professional and efficient, especially with Theo helping me close out a rental within the span of 2-3 working days and getting all the administrative pieces exchanged. Theo was also on point and got back to me quickly about updates regarding the offer etc. Thank you!

M. G.

I have dealt with Shannon Peacock over the last 4 years. At all times I have found her to be extremely professional and responsive. She has a pragmatic approach which I appreciate and she is a problem solver always coming to me with flexible solutions. I fully recommend her.

M. Y.

Prime London and Theo Greenwood were very helpful in finding some good tenants even though difficult during the covid restrictions and weaker tenant market. Excellent work!

S. d. A.

Dealt with Devon, who is a credit to his profession. He made a very stressful transition so smooth as normally in my experience it can be a total nightmare. Devon was responsive, worked incredibly hard and to my surprise was answering all our questions late into Sunday evening. If you are looking to rent an apartment I would highly recommend Devon and the agency Prime London.

S. G.

Had a great viewing for a property to rent. Theo was very professional, helpful and communicative both before and after the viewing. Can definitely recommend looking for a future property through Prime London Residential.

O. P.

Shannon has been looking after my flat for several years. Always highly professional, enthusiastic, proactive, and an all-round positive experience working with her!! Thank you!

D. A. M.

Absolutely phenomenal service! Found the perfect tenant within 24hrs. Excellent communication, responsive with great results. Have made them exclusive agents for my properties going forward.

J. W.

Devon is super professional and efficient. I was very stressful during the searching process but fortunately I met Devon. I really appreciate his help. Initially the landlord did not want to rent the flat to me as I’m a student but Devon managed to talk the landlord around!

My partner and I had a really good experience with Prime London Residential Team, from the viewing process, to the managing to the last bit after our moving out date. They were professional, responsive and just really nice!

D. V.

Have been a tenant for years and had the pleasure to deal with each an d one of the management girls and cannot fault them. Super helpful and professional. Highly recommend them!

E. M.

We have been living at our new home less than month, but I can say that we have very professional service here. The staff helps us to close any our questions so fast with high quality.

D. Y.

Having a great experience with Prime as a land lord for one year and ongoing, they respond and act on my tenants and I's requests quickly, leaving me with little work to do.

W. W.

I've had a great experience with Devon at Prime. He has been great at keeping me updated with relevant properties to let and has recently helped us to find a new flat. Devon was proactive at contacting landlords to make sure the property was available on suitable dates and has also helped answer any questions since we have had our offer accepted.

N. R.

Professional, reliable and followed through on everything they promise, special thanks to Shannon and Elyse as they work hard to have issues rectified efficiently and professionally...very impressed with the level of communication they have .... thank you team!

J. H.

Theo (Prime London) was very attentive and helpful throughout the process. Would recommend him to anyone looking for a new place in the London area.

J. D.

Theo is one of the best, such a decent guy and made the whole process of moving in so effortless which is so rare when moving. He was always there to help with any little thing, couldn’t recommend him and his team enough!

D. G.

Prime London have been my tenancy agents for the past 4 years. They have been highly professional throughout the journey. Very flexible and accomodating during the viewing process and removing the stress from the moving in experience by processing references in an efficient manner. They have been transparent and quick in responding to requests. Over the years, I have interacted with the majority of the team and I can confidently say they all share the same ethos and go above and beyond to help you from start to finish. Incredibly professional and trustworthy, I couldn't recommend them enough.

N. C.

I would like to mention Shannon who has been brilliant working in the lettings department there is never a time when she cannot help whatever the issue, Thank You for the last few years. Neil

H. H.

Prime London is without question the best agency I have worked with. Throughout the process both Tim and Ellie were responsive, professional and incredibly helpful. They've both gone above and beyond the expectation of an agency.

T. M.

Great property renting experience. Charlie and the team were fantastic and very responsive to help us secure our dream apartment quickly

D. C.

Elyse and Charlize have the best service. The property management are brilliant. Will be definitely using them again.

Devon Fletcher has been a massive help on the house hunting during the craziest period of London housing renting, he showed me the flat and talked me through everything in details, strongly recommended searching renting housing with him

A. O.

I met with Devon and Kieiren - very professional, patient and they knew there stuff ! Which helps in finding your dream home. Thanks !

A. P.

Been dealing with Devon for the past 4 months, great experience so far. Would highly recommend!

M. B.

My partner and I rented our property through Prime London. Bryce was very responsive when we arranged the viewing and had follow-up questions. The administrative part that followed - security checks, contract formulation, etc. - were also handled very well. Ellie was our main point of contact for this part, and for the overall settling in to the property. We found her to be very friendly and professional, and ultimately managed to resolve all of the issues we had. We did find that sometimes we had to chase/follow-up more than we liked, which we attribute to a lack of workforce due to Covid-19, and this is understandably an issue shared by many agencies. Overall we are very happy with Prime London's management of our tenancy.

S. T.

Absolutely amazing service and amazing staff who actually care! A big thank you to Shannon and Elyse for their hard work and constant communication.

C. V.

I rented with Prime for about 3.5 years and my experience was very positive. They take urgent repairs very seriously, was always easy to get in touch, never took more than 48hrs to get a response and their entire staff is very reasonable and friendly, especially Shannon and Bryce. Would recommend!

A. S.

Prime London gave us an excellent service in purchasing our new London apartment. We worked with Bryce who was excellent. He didn't overload us with unsuitable properties. Everything we were shown represented what we asked for. Had a pause in negotiations during Covid-19 lock down but completed smoothly very soon afterwards. Would recommend them.

J. R.

Goodness gracious, what an agency! I was astounded by their level of professionalism, emotional intelligence and pragmatism. They are an inordinately excellent agency, who left me coming away knowing what to expect next at all points. Their lettings team were fabulous, gave me some good options and found me what I needed, and their property management team took that excellent approach and extended it out throughout the move in and start of my tenancy. Hands down the best agency I have ever dealt with, and shall recommend them to a number of my friends if the time comes. Thanks again Prime Team!

E. F.

My flatmate and I were suffering from flatview exhaustion until we came across Theo, who might just be the best letting agent we've ever interacted with. He was communicative, patience, and managed our expectations in terms of what we would be able to get within our budget as well as going above and beyond to finding our new home. It's been one of the most headache free experiences for us - couldn't recommend him enough!

h. b.

Devon was very professional and helpful. He was very quick to understand our needs and show us apartments that suited us. Highly recommend Prime London to everyone who’s looking to move.

m. r.

Prime London has been truly impressive in delivering my requirement to simultaneously rent out and sell my 2 bedroom flat in Vauxhall. It took just over a year between my contracting with them to completion on the sale at a price protected from the current ups and downs of the Property market. The rental income secured in the intervening year protected me from loss of income and my tenants were well looked after when it came to their moving out. It has been a genuinely stress free experience too!

J. Z. A.

Devon is very professional and easy to work with . He is quick to respond and provided excellent customer service.

P. H.

I have used PL both as a landlord, and now as a vendor too. Having used many others over the last twenty, years, they are the best by some distance. Even in the last year they have always maintained full connectivity with me, and by the looks of things, have increased staff. Hats off to Joseph, and the rest of the team too.

B. Z.

My friend and I have recently found a flat we would love to rent through Prime London; the process so far has been made effortless for us through Theo Greenwood's assistance. Theo has shown us multiple properties during our search, keeping all our requirements in mind and has been an absolute delight to deal with throughout. We would both like to say a huge thank you to Theo for his diligent, charismatic and efficient working approach!

K. L.

Prime London did me well. Joseph and his team secured an ideal tenant for me. I appreciate Joseph for his friendliness, pragmatism, depth of knowledge and dedication. He was accessible, even happy to respond to my emails and phone calls over weekends! I was kept in the loop at every stage and made aware of the various costs throughout. Very transparent with no unexpected surprises there. All in all a great experience. Very happy with Prime London and would highly recommend them as true professionals.

S. S.

Prime London is an Excellent estate agency. They are prompt in replying, and Bryce seems to work 24 hours a day 7 days a week. They worked very hard to get our tenancy sorted with the landlord and to get all the references done promptly. Highly recommend them.

A. A.

Prime London Residential is one of the finest agencies I've ever had the pleasure of dealing with. The excellent service and outstanding treatment are provided by an inimitable team of expert agents that have the best interest of their clients at heart. I cannot recommend them enough!

J. G.

I’ve had some good and some bad experiences with agencies in London, but can safely say that my experience so far with Prime London has been by far the best! Their professional effectiveness has only been matched by the warmth and dedication of the team. Great fact based guidance and getting a real handle on the right ‘fit’ despite it being a busy time were particular value-adds!

B. g.

Prime London/Joe, I would like to say a big thank you to the entire team of Prime London. I would like to express my gratitude to all for the excellent service given. I really appreciate for the professionalism of accommodating all of our needs that on a short notice. We highly recommend the Prime London Residential and will definitely be seeking to purchase/ rent London home with Prime London. Really refreshing the entire fantastic team and go beyond for the customer service!

C. D.

Theo was a fantastic help to me. We initially went to view some apartments that weren't really to our liking and so he delayed some meetings with his bosses to show us some alternatives he thought we would like. We made the offer and it was accepted the same day - THANK YOU THEO!

S. P.

Theo was a great, friendly and extremely helpful! I would have to say that my experience with Prime London Residential has been one of the best that I have had. I would highly recommend their services!

E. Z.

Excellent service. I was mainly dealing with Bryce and Charlie, during the rental process. I can highly recommend them and their agency, professionals, friendly and have a great attitude for work. Hope to rent from you again in the future.

S. T.

After being let down by various other estate agents, Charlie Virgo was a delight to deal with. He quickly understood my situation and requirements and only sent properties that matched. He kept in touch and responded to all my queries promptly. And most importantly, I didn't at any point feel pressured by him to rush into any decisions. I am now going through the referencing process and hope to sign my contract soon. I would highly recommend Charlie and Prime London. In future, I will come straight to them for my property needs.

N. C.

Great agency - honest and efficient. Apartment had the works done as promised, and on time in a tight schedule for move in.

M. P.

Very professional team, sincere service and prompt communication and resolution of any problems. The recommended properties were also very good value for money, more reliable and reassuring.

B. B.

Charlize and Elyse are hard working brilliant and professional hope to see them again

D. J.

Great working with Devon Fletcher! super communicative and incredibly thorough!

I. A.

The staff provided lots of technical and expert advice to my client and myself in a complicated transaction of over £6mGBP. This was much appreciated, and made things much simpler and without stress

I strongly recommend Prime London Residential to anyone looking for professional help in real estate in London. The agent was highly professional, but also a good interesting person to talk to. Bravo!

L. W.

Very professional and impressive service Prompt communication, accurate descriptions and generally very helpful. Nothing was too much trouble and they kept me posted throughout with timely and clear information - even over the weekend. Would highly recommend

C. T.

An exceptional agency, not ones to have to shout about it either with their client base. An intelligent team who know the market and handle my investments exceptionally. Perfect payments and accounting, and tell me to buy when I need to.

A. B.

We sold 2 properties with this agency within 12 months. We are very pleased with the service and the outcome.

G. M.

Excellent agency - came to them after being messed around by another for a £2m purchase on the Strand. PL had everything tied up over a weekend to get the purchase underway. Professional and clearly a well-oiled machine.

S. W.

Very efficient estate agency - my agent Devon was especially helpful and friendly! Would recommend in a flash!

H. A.

The agents were very prompt with all their responses, scheduled two viewings with us and provided all the necessary information / support! Was a very easy process.