Reviews of SMARTHOST. (Real Estate Agency) in London (London).

SMARTHOST

297 Reviews

294 Comments

Real estate agency

Property management company

25 Wilton Rd, Pimlico, London SW1V 1LW, United Kingdom

Description

Information of SMARTHOST, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of SMARTHOST

Reviews of SMARTHOST

C. C.

After a complete garden renovation, SMARTHOST just washed our home and cleaned our windows (inside and outside). They did an excellent job! My windows are gleaming and the house is finally free of dust. I strongly endorse their service. They were extremely diligent and competent. They did an excellent job!

M. P.

As a long term landlord using Smarthost over the years, I wish to share my positive experience. Over the last 3 months things have improved greatly here in the UK and we have had almost 85% occupancy with guests and tourists visiting. My home has been well maintained, we had an incident recently with our guests locking themselves out of the home and SMARTHOST were quick to resolve the matter. Highly recommend their services.

s. k.

The work they performed was remarkable. Everything was extremely clean, and care was evident. The absence of accumulation in the shower's corners demonstrates an attention to detail. The gentlemen who performed the deep cleaning of rugs were so kind and informative. They were quick, effective, and made you feel wonderful about the service you were receiving. Excellent value for the price; I would easily purchase again.

R. T.

Another great leasing experience. SMARTHOST has always found qualified tenants very quickly. I used to handle turnovers myself and having SMARTHOST'S expertise and great staff take over has been one of the best business decisions I have made. The ongoing management is both affordable and fantastic. I highly recommend.

D. M.

I have found SMARTHOST to be very professional throughout the rental process. After getting in touch my partner and I knew immediately we were in the right hands. Thank you for helping us find the perfect family home. 24. I have found SMARTHOST to be very professional throughout the rental process. After getting in touch my partner and I knew immediately we were in the right hands. Thank you for helping us find the perfect family home.

A. F.

My friends and I had a fantastic stay for our girls trip to London this weekend!! Our flat was in fab location, really close to Oxford street. Our check in was easy and the place was clean and tidy (thanks to the lovely cleaner Alla). Beds were comfy and the Host had the kitchen equipped for our stay. We will definitely be back

D. W.

We loved our trip to London renting one of your managed homes! Toiletries were provided and we were able to use their housekeeping services. Only had some issues with our heater but managed to sort this out after getting in touch with the lovely ladies working in operations.

H. R.

I was independently hosting for Airbnb over the last 3 years but to be quite frank it can be such a headache. In many ways I felt as though myself as a landlord and my property were not always protected and the upkeep of managing everything on my own was a lot to deal with. After being introduced to Smarthost, working in particular with Anna and Julia life has become so much easier. From managing the guests to the finances… everything has been taken care of so I don’t have to.

L. O.

I was just here last week for my car's A service! I called ahead to make an appointment. SMARTHOST worker were friendly and helpful when I arrived. When it comes to confirming repairs and services, communication is excellent. The prices are really reasonable. I'll surely return. Thank you very much!

C. B.

My property manager Olga was diligent and hardworking in her work to assist my partner and I to let out our home. She kindly spent time to discuss which strategies would work best with our home. Her knowledge of the local market was great.

D. H.

I would like to thank our Host Mark and the team behind Smarthost for making our trip so memorable. We spent 2 weeks in a lovely home that felt cosy, safe and comfortable. It was kid and pet friendly which was ideal for what we were looking for to have our summer holiday after much time stuck at home throughout the pandemic.

T. S.

My partner and I decided to take the plunge and let out one of our London properties. It was one of the best decisions we have made and I don’t think it would have been as smooth and easy without the help from Smarthost. Julia and Ania have been so pleasant to work alongside.

G.

I recently had my home power-washed and all exterior windows cleaned. I strongly endorse this company. You will not be let down! Under their masks, they always have a smile on their faces and perform an outstanding job.

N. L.

We have been really impressed by the service received from our recent stay through SMARTHOST. Check-in was super easy as they had arranged a KeyNest for us due to our late flight arrival. The home was in Earls Court and was in great condition (very clean with fresh linens provided). An unforgettable trip made extra special thank you to your team.

F. M.

SMARTHOST is where I go for all of my car window repair needs. They are, above all, trustworthy. The work is outstanding, and it is completed in a timely and professional manner. I tell all of my friends and family about SMARTHOST. SMARTHOST is the place where I trust my car if you're seeking for a great repair.

H. R.

Great options provided for finding a new flat with short notice! So pleased to have found your company after a close friend recommended their services. Affordable prices and our agent listened to our needs.

R. R.

I have been working with SMARTHOST since 2020. They do a fantastic job from day one finding a tenant and taking care of every detail. I love their approach! It is efficient, supportive, and very innovative. I highly recommend SMARTHOST.

G.

Although I have used many estate agents in the past 8 months trying to find the right property, my overall experience with SMARTHOST has been unmatched. Their 24/7 response and support has been a great tool to reassure. I had 3 viewings in total led by Oksana and we found almost exactly what I was searching for. Thank you.

G. C.

My family and I moved to England a couple months back and needed a home with big enough outdoor space to fit the 4 of us and our dog. The team were so helpful at finding a place that fit all our needs and negotiating a great deal with the landlord. Thanks guys for making our move so smooth!

S. H.

SMARTHOST was very professional and flexible in providing us with options available . The interaction was seem less and all of the associates that we spoke to were very polite and friendly to work with. This made the whole process very light and use friendly. I would recommend SMARTHOST for both property management and tenant placement.

M. C.

I previously tried working with another property management group and found their photos to be poor quality and they insisted on only posting to a handful of sites. They were unable to generate any viable leads at the asking price. Working with SMARTHOST , I suggested the same rental amount and was swamped with leads to the point that I raised the price. Still flush with applicants, I was presented with a very qualified candidate. Very pleased with the outcome.

L. P.

Myself and 2 other flatmates were on the hunt for a reasonable and well located property to move into. We were so lucky during these times to have found a property that was within budget marketed by Smarthost on Rightmove. Ania from their finance team was a great communicator when assisting with the financials and paperwork. Highly recommend it if looking to move in the London area.

D. M.

SMARTHOST has been the ideal solution for our property in the UK as we live abroad. Everyone from the lovely girls in charge of operations, to their housekeeping team gives us full trust that our home is well looked after.

A. P.

SMARTHOST has been a Godsend to me since we've got into rental housing business. They've made life so much easier. They certainly have lived up to their Business name, SMARTHOST, they always have managed to find us a qualified tenant to fill our vacancies speedily.

J. C.

Really happy with Smarthost and their renewal process – no need for so much paperwork each month as their contract just rolls over. In particular wish to give a big thank you to Olga for all her help.

C. D.

Smarthost have helped me generate some fantastic income from my flat. they have improved but they still have a lot of work to do on home owner care and communications. Please take more care in check out home checks and security updates. Overall, Its not bad

J. W.

Hello to the team, I am so pleased with my recent stay at one of your Croydon properties! It was well kept and clean and close to transport links as mentioned online. Great prices, will definitely be using your services in future.

A. f.

As usual, outstanding service goes above and beyond! I've been a regular customer for quite some time. The speed and efficiency with which SMARTHOST employees respond to my requests never ceases to amaze me. As a result, I highly recommend them.

M. H.

It has been so easy to oversee my bookings on the Smarthost dashboard, big thank you to the team for setting it up for us. Makes it super easy to block off the dates we are in the country to stay at our property.

H. T.

We had a pleasant experience renting our home for the first time with Smarthost. My husband and I were looking to leave the country and turn our home into an investment. I got in touch with Oksana who made the process positive she is a great asset to the company.

B. W.

We have really enjoyed our stay in one of your properties. It was clean and welcoming. We were able to ask for some suggestions on places to visit and dine-in within the area! Thank you so much for an unforgettable trip.

J. F.

I encourage others to get in touch with Smarthost because in comparison to other Airbnb management companies I’ve dealt with over the years, they really care about you and your property not just whats in it for them. They are hands on and efficient in finding great guests my property has not been vacant for more than a few weeks this year and it has been lovely to be able to visit with my grandchildren when we wish to.

R. W.

My family & I had the pleasure of staying in a home managed by your company. It was close to convent Garden and easily accessible to transport links. It was children friendly and felt comfortable and clean. We look forward to visiting London again and will be in touch!

T. R.

We’ve just put our house up for rent a couple months ago and couldn’t find the right tenants it was really disheartening. After a friend told me about his positive experience short letting his home via Smarthost we decided to get in touch with a lovely lady Olga to get some more info. It’s now been our first month since we very surprisingly opted to short let for the summer and switch to mid term during the winter as recommended by Smarthost. Earnings have been higher than anticipated, we are looking forward to see how things go!

K. D.

The last time I booked an Airbnb was not such a great experience. There were issues with the water heating and the landlord was extremely noncompliant when trying to resolve the issue. I was quite hesitant to book another Airbnb but a trusted friend got me in touch with Olga from SMARTHOST. I have no doubt in recommending their services as my property was in great condition, the check-in was very simple and their housekeeping were so kind.

A. P.

We really enjoyed our stay in London this week! Booked a lovely studio flat in Earls Court managed by SMARTHOST. Great location and a lovely modern kitchen

J. H.

Our experience long letting our property with Smarthost has been brilliant we have just renewed our monthly rolling contract and have gone into the new month with new tenants. Ania and Oksana have been great help during this transition.

J. T.

Had a recent stay in an old Victorian style home managed by your team and it was a dream. Our family thoroughly enjoyed it and felt right at home. Special thank you to Alla and her team.

A. J.

After our previous landlord decided to sell the property we were renting, we had 3 weeks to find a new place. I got in touch with Oksana at Smarthost who organized viewings for various properties that met our criteria. I am so pleased to have found a new home that is not only perfect for my partner and I but also so reasonably valued. Your hard work has been much appreciated.

M. W.

Pleasant and friendly letting agent handled our move. In fact, found the entire team who dealt with us pleasant and rarely flustered despite our high demands. Would have liked to have completed all formalities with a few days to spare but we appreciate things happen.

E.

Very competent cleaners. The house is always meticulously cleaned and in pristine condition. Absolutely recommended! I've been using the same cleaning products for an entire year! Excellent!

J. R.

SMARTHOST has been the ideal solution for our property in the UK as we live abroad. Everyone from the lovely girls in charge of operations, to their housekeeping team gives us full trust that our home is well looked after.

H. M.

Came across an ad for their subscription plan and after a great call with one of the lettings agents I have opted to short let my home. Onboarding took about 15 minutes and our property was really well listed. Excited to see where this journey takes us!

A. t.

SMARTHOST employees are consummate professionals who always have the best interests of their customers at heart. Because they are easy to talk to and tell it like it is, I believe they performed a wonderful job for me and my vehicle.

J. W.

We absolutely LOVED our London trip!!! Stunning Airbnb in the heart of the City, fantastic facilities and really affordable despite the central location. Thank you to everyone at SMARTHOST.

D. R.

Ahh where do I begin, last year I decided to turn our investment property into a holiday rental home after many years of long letting it. I got in touch with Smarthost who were so informative and reassuring from the start. The onboarding was completed in 20 minutes online, listing was then live that evening. They have kept on top of each guest and looked after my home with big thanks to Alla and her team. I could not be happier with the service received!

E. B.

After viewing an ad online I searched through the various packages offered by your company and we are so thrilled to have stumbled across SMARTHOST. Our onboarding process was completed within no more than 30 mins and Kristina helped us to list our property the same day. Highly recommend making use of Premium listing features that they offer!!

W. A.

Recently signed up as a Host after taking on their offer for trialing hosting for 2 weeks and it has been brill so far. Ania from finance has been so lovely to deal with and offers solid advice.

L. G.

Overall, the experience is okay. However, there are a few things that is not clear from the get go that I only managed to find out after I signed the contract. This should have been made clear from the beginning as to ensure that there is no confusion between the owners and guestready management team. Apart from that, the whole experience is quite professional.

P. K.

After a dreadful experience with guests who disrespected our personal home and values, we changed agencies and expressed our concerns to Smarthost. Oksana was diligent in her guest vetting approach and we had a wonderful experience with our first booking! Thank you so much.

S. C.

Smarthost are great! No complaints over the years. Any issues I have had have been resolved swiftly. Monthly rolling contracts are a top bonus.

E. P.

family in the UK. We found a lovely family home to rent on Rightmove managed by this company and decided to get in touch. Attending a viewing and INSTANTLY fell in love. Smarthost handled everything for us, papers and communications so it made things so stress free.

D. J.

We made the move to London and managed to find the perfect rental within just 3 days through Smarthost. A lovely Victorian style flat in the heart of Shepard’s Bush, very close to Tube links and Westfield right round the corner. Thank you to all.

J. P.

Our Host was really lovely and flexible in terms of extending dates. Her property was in beautiful condition and had a spacious garden that was great fun for the kids. I look forward to staying here again and booking through Smarthost

W. X. M.

The apartments we stayed at from Smarthost were super clean and well looked after. We will definitely be using them again for the next trip to the UK.

E. S.

I use Smarthost for buying and renting 2 of my properties in Greater London. The team have always been proactive and my experience has been much more positive than other estate agents I’ve dealt with in the past.

J. H.

Despite a difficult search, we had a great stay visiting the UK and staying in one of your apartments. Catered to our needs of close links to trains and was kept really clean with regular visits from the cleaners.

M. W.

My family and I thoroughly enjoyed our weekend staycation through SMARTHOST. Our property was in wonderful location, the interior was really modern and at such a great price. Felt like home away from home.

N. C.

Although I have not yet made my decision to go ahead and let out my home, my consultation this morning was so thorough and helpful that I had to leave a review. Oksana gave some great points to consider and I highly recommend her.

M. R.

I’ve been using Smarthost for my work trips to London ever since 2018 and recently stayed again at the end of July. Found the flat on Airbnb, really nice Host and property was just like the photos shown. Thanks again to the kind team.

D. B.

SMARTHOST was incredibly easy, very professional and always responsive to my "many" questions. They made a stressful situation as pain free and simple as could be. Thank you for helping my family get into our dream home!

S. R.

Just bought my first property in Wandsworth to let out through Smarthost. Really excited to start this journey properly. Oksana was so friendly and arranged some viewings this week and we have found a really nice couple to occupy the flat.

D. F.

From start to finish everything has been managed so gracefully and has put my worries at ease. From handling the viewings for us and sorting out all the nitty gritty paperwork SMARTHOST have made the process of securing a buy-to-let much more simple.

R. C.

SMARTHOST is a trustworthy company that has been taking care of my vehicle maintenance for several days. Their mechanics are well-trained and familiar with the vehicles.

H. W.

Management of the process can be good, but it can also be very poor, like booking opportunities being missed, or standard requests not being implemented which make the service a chore. There are a range of issues around the cleaning and linen service. Sometimes it's very good, sometimes it isn't.

K. E.

Professional and efficient from start to finish with the selling of my property. Serg handled all the negotiations and secured a deal above market price. It’s great to see things picking up again.

P. M.

I discovered this company during one of their online Webinars and followed on to have a chat with Olga who is in charge of their short letting. She was really proactive and responsive and guided me throughout the process. Their onboarding has been much simpler than other companies who need dozens of papers signed face to face.

Z. H.

Smarthost have helped me let out my flat and find tenants in the short time frame I had given them. They found a lovely couple who will occupy the flat and managed the process all online which was so easy.

L. C.

Booked my first guests after joining SMARTHOST recently. I can honestly say how easy and quick everything was. No paperwork or long contracts, everything was online and we kept in communication through Whastapp.

M. M.

Found a lovely place to stay that is kid friendly on Airbnb. Beds were very comfy and lovely toiletries provided by Smarthost’s cleaning team who regularly maintained our home during the stay!

H. C.

We found Smarthost to be really attentive and engaging from the start. Both Jenny & Olga were a pleasure to work with in finding our new rental home and moving.

C. M.

Smarthost’s subscription plan makes things super easy for me – great help from the operations team and Julia in particular for listing my home and securing a booking in just 24 hours.

K. D.

We are still in the process of deciding whether we wish to let out our family home but just wanted to quickly mention how insightful and supportive our Zoom consultation was today. All our questions were answered and any concerns we may have had were put to ease by the team.

D.

I contacted with SMARTHOST when I needed an emergency store. They arranged a good store for me. The stores quality was so good and i am getting meny benefit from the store.. If you need any service just knock SMARTHOST.

J. P.

If you’re looking for a professional and responsive team to help you find your perfect home, I highly recommend getting in touch with Smarthost. My experience from start to finish was great, onboarding was straightforward, viewings were handled by Oksana who was so friendly to work with!

A. J.

Communication is always timely with SMARTHOST. Been using them to Airbnb manage by London flat for 3 years this coming October. Highly recommend.

J. S.

Very neat and spacious studio. We received a nice bottle of wine upon arrival. The only thing that bothered us, was that the building is not that very good isolated.

R. L.

Smarthost company exceeded my expectations in their performance. They are responsive and competent with regard to time and work details. I would recommend them as trustworthy and superior.

L. l. p.

Some days ago my friend said to me he need a living house. Then i knock SMARTHOST and they manege a smart house for my friend. And my friend was happy. I recommended all of you takking there service.

A. R.

Hands on approach given by Julia and her team! The monthly rolling contract is a great feature that doesn’t require all the paperwork each month like other agencies do.

A. K.

SMARTHOST provides excellent services. I had a house, but it wasn't very nice. Then I knock on their door, and they immediately begin to maintain my property.

M. L.

Starting my Hosting journey this month and looking forward to seeing how this new venture goes. So far my onboarding and first guest booking have been managed really well by Olga and her team

S. H.

Our agent Oksana has been so helpful through some issues lately with recent guests. She has been professional and prompt in her response which has been such a relief.

D. J.

Kristina has been such a dream to work with. She is wonderful help for the operation side of things and has been managing our property for over a year.

A. R.

After a disastrous experience with another agency in London, we decided to try out SMARTHOST’s contract for the summer. All members of the team, from Kornel in Sales and Ania in Finance who assisted us and talked through our expectations and needs.

C. G.

Best onboarding experience I have had in 4 years of letting out my home here in the UK. Completed the process in under 1 hour before my flat was on the market for renting.

P. T.

We signed yesterday to let out our Fulham property through Smarthost after recommendations by a friend. Everything was done via Zoom with the help of Oksana who was tremendous help.

S. T.

SMARTHOST provides excellent customer service. Worker constantly makes me feel important, which is especially important in a production property manegment company.

L. M.

I’ve been thinking about making the switch to short letting my home and my chat with Lily was really insightful. She gave great advice on the various options I have such as switching between their short and mid term services through their app

J. H.

A big thank you to the team for making their onboarding so quick and straightforward online, our property was listed in just 2 days and we already have our first guest booking!

J. H.

We were almost giving up hope of finding somewhere to move before I stumbled across a property online. I quickly got in touch with SMARTHOST who were so understanding and empathetic of our situation and helped make this move so simple and seamless

R. r. n.

One day my friend fall in danger becouse, his car glass bang. He told me and i knock SMARTHOST, the worker came to my friend and repaired it. It was quick service thats why my friend loved SMARTHOST service.

A. B.

Had an excellent experience with our Property Manager Anya! After having to deal with a leak in the flat that was a nightmare to go through, Anya’s dedication and commitment to resolving the matter was highly commendable.

D. R.

It has been such great support joining Smarthost with them onboarding our property… A big relief with us not being able to micro-manage the ins and outs of guests staying.

R. G.

3 years this coming May being a host via SMARTHOST and have nothing to complain about. Other than the typical property maintenance issues here and there that happen with any home, everything has been an easy ride.

L. l. h.

Beautifully complete house adjust. I am happy with SMARTHOST worker behaviour and good finishing. I highly recommend theme.

L. P.

A big thank you to the team for making their onboarding so quick and straightforward online, our property was listed in just 2 days and we already have our first guest booking!

R. W.

My agent that I worked with was Ksenia, she was great help and talked us through the hosting process. She arranged for a photography session for our property and marketed everything on our behalf.

J. M.

I’ve been staying in one of your flats in Hackney and just wanted to thank you everyone for making my move stress free. Great location, price and really clean.

C. Y.

Anya’s knowledge of the local market was a big influence in our decision to use SMARTHOST as managing agents of our Shepherds Bush property. I have no hesitation to recommend her.

J. A.

One of the most reliable letting agencies in London. Made the renewal process easy and rental negotiations simple.

M. J.

I bought a place by the help of SMARTHOST. The place was very good and the price was low. J am happy to get the place. J highly recommend there service.

D. A.

I have found SMARTHOST to be extremely hardworking and efficient during my property search, I have no doubt to recommend their services to those based in England.

L. G.

Kristina assisted in our recent renewal of our long term tenancy in our home. Many thanks and as always, wonderful service received

A. W.

Olga she is a very good negotiator and responsive listener – it was a pleasure dealing with him over a complicated situation that he moved along easily.

K. L.

Our booking was much better than expected. Clean, well decorated and no issues other than Wifi not working at the start but Julia helped deal with this issue promptly

A. H.

I contacted with SMARTHOST when I needed an emergency store. They arranged a good store for me. The stores quality was so good and i am getting meny benefit from the store.

L. B.

Be sure to ask for Oksana! She is detailed in her work and precise in her search. Thank you for assisting with my new home.

L. H.

Very clean and tidy Airbnb hosted by Smarthost that we stayed in. All facilities were in great condition and check in was really easy despite our early morning arrival.

G. S.

Mobile app is easy to navigate to see my reports or speak to the team, makes things very easy when travelling and not being able to access my flat.

F. R.

Ania was extremely helpful and attentive when dealing with some rent arrears from our clients. BIG thanks for the assistance at resolving these issues.

H. K.

Received really great expert advice during some issues with my tenants from the team, the support from Smarthost has been great.

T. F.

Smarthost has been very nice to work with and have given great insight into the current rental market and how things have changed.

M. A.

J have got good cleaning service from SMARTHOST. There worker are good behaviour and good finisher. You should try there service.

K. C.

I have used Smarthost many times before and most recently with a trip with my boyfriend. We booked a comfortable 1-bedroom in Fulham, the property was clean and had better amenities than most standard hotels.

A. H.

The apartment was nice, and functional, but I didn't think much of SH, impersonal, automated responses.

J. W.

We are regular travelers and would rate SMARTHOST’s management as one of the best we have encountered within the Airbnb world. Perfectly sized apartment for 2 people, kitchen and bathroom were great condition and heaps of places to eat around.We are regular travelers and would rate SMARTHOST’s management as one of the best we have encountered within the Airbnb world. Perfectly sized apartment for 2 people, kitchen and bathroom were great condition and heaps of places to eat around.

S. L.

Quick onboarding online and they sent out a professional photographer to help with my listing photos – so pleased with the results.

S. B.

We had a lovely Host who was prompt and friendly helping us throughout our reservation. His place was clean thanks to the cleaning staff at SMARTHOST and their lovely supervisor Alla.

H. F.

Very happy with Smarthost. The children really enjoyed the hotel and felt at home. Thank you all for our wonderful holiday this summer. I highly recommend their services!

J. R.

We use this company as agent for a rental property we own and after initial problems - we have become happier with their service

J. H.

Great service letting out our Twickenham flat – a seamless onboarding and relatively no stress as the team handled it all.

X. R.

"My friend and I just stayed in the cutest flat in Sloane Square looked after my SMARTHOST. The location was great, flat matched the pictures and our stay was comfortable and clean. We will be back! "

E. V.

Made a booking for a night near Heathrow before I caught my flight. Modern bathroom, machine machine that was great help and lots of toiletries provided.

L. Z.

If you’re looking for quick and helpful solutions for your rental I highly recommend Smarthost. Excellent service, received my valuation in couple hours.

T. G.

Our work stay was well supported by SMARTHOST. Wifi in the home was working great, well equipped kitchen and close proximity to big Sainsburys.

D. P.

My 5 night stay in Manchester was highly enjoyable. The property listed by Smarthost had all the amenities mentioned, was clean and had the privacy I was looking for.

T. P.

I've always had a positive experience with SMARTHOST, and I've never had to wait long. I would highly suggest SMARTHOST.

J. H.

Such a comfortable stay. Bedding and towels were changed with the help of their loving housekeeping team and all amenities provided.

T. G.

I was really lucky to have worked with Oksana in letting out my Chiswick home. Her due diligence & patience have been such great help throughout this process.

J. N.

Olga conducted herself so professionally and it was her top priority to find us the perfect rental home that met all our requirements.

M. B.

Recent trip to UK and my family and I stay in property managed by SMARTHOST in South Kensington. Clean and modern property thank you to the team…

E. M.

Very very helpful at all times with sourcing properties to stay in. Came down to London for a week with my mother and were well looked after by Smarthost and our lovely Host.

J. S.

Managed to start letting out my property with SH at the start of July. They were swift to find tenants and I even got my first months management fee free of charge.

P. S.

Our experience short letting this summer was so wonderful, it was easy and much more profitable than I expected.

T. G.

Signed my contract yesterday for new rental in St Johns Wood. Easy paperwork & reasonable price. Thank you Miss Olga.

E. M.

SMARTHOST has made be a landlord a lot simpler. Great people who have thought of everything and they do it at a reasonable cost. Thank you!

D. W.

Julia is always in touch and assisting with our guests making sure we always receive good ratings and property to be kept clean

W. T.

Thank you!!! Outstanding services to manage our London based properties, completely hassle free.

A. H.

Very clean and tidy Airbnb hosted by Smarthost that we stayed in. All facilities were in great condition and check in was really easy despite our early morning arrival.

B. J.

I ended up listing two of my homes SMARTHOST with to rent our houses and they were great, they took pictures and listed the house quick.

B. H.

For Landlords like myself, SMARTHOST’s monthly rolling contract are really easy as they save so much time on unnecessary paperwork.

A. D.

Arranging viewings were so easy we had them on WhatsApp call and Oksana secured my first tenants today

N. M.

Ania and the team always go above & beyond! Really great finance advice and support that I received when dealing with some issues recently.

J. W.

Came across an ad for their subscription plan and after a great call with one of the lettings agents I have opted to short let my home. Onboarding took about 15 minutes and our property was really well listed. Excited to see where this journey takes us!

T. S.

Swift and paperless renewal process once again. Highly recommend their short letting services.

T. B.

Working with Smarthost to short let by property has been a really simple and enjoyable process, I highly recommend their services.

D. K.

Really quick turnaround and efficient service after deciding to finally make the decision to make my London home an Airbnb rental.

S. C.

Djama has been so kind and patient resolving our renewal with some tenants and discussing our financial reports.

J. H.

Family and I had a great summer spent in London thanks to the team at Smarthost. Wonderful stay.

M. G.

I highly recommend these guys to any homeowners living abroad…. The whole process of onboarding and signing contract was carried out online.

T. M.

Working with Smarthost to short let by property has been a really simple and enjoyable process, I highly recommend their services.

W. w. f.

Thanks to SMARTHOST for selling good and expensive house to me. Nothing to say, excelent service from SMARTHOST.

J. T.

No onboarding fee and I am pleased to have built a great relationship working with my property manager Anya

F. R.

Mobile app makes communicating and accessing my reports easy. Special thank you to Jenny for her continuous help.

C. R.

Locking Forward to visiting London again amd staying in property looked after by SMARTHOST. Thanks team and see you all very soon.

F. B.

First time renting out my property with Smarthost the onboarding was super easy and quick!

S. R.

Everything was fine, apart from the fact that there was something wrong with the lock/key, so it was sometimes difficult to open the door, and there was no light in one bedroom.

B. B.

Simple renewal process managed by Oksana! Kind regards, Long term client.

M. L.

Thank you so much Oksana, great communication and responsive in helping us find the flat we were looking for.

A. G.

Very informative consultation: was given a rental evaluation on the same day and had my property listed.

B. A.

Easy service, renew monthly no paperwork or meet ups needed. Thank you

W. C.

Had a really positive Zoom call and onboarding this morning with Olga, she is so professional and knowledgable highly recommend.

F. R.

Such a positive hosting experience thank you for guiding me through this and handling everything. 5 stars!

G. M.

Recently had some issues that were quickly resolved by Djama and his team! They were great help.

D. H.

Such efficient service for Landlords since everything I can access on their mobile app. It makes things much easier.

L. C.

Really informative Webinar on how things have changed post-covid… gives great insight to your Landlords thank you.

F. B.

"Thank you to Smarthost to helping with selling our property. Helped us get above market price and were great negotiators. "

H. S.

Prompt and helpful service when renewing our agreement this week!

M. A.

Had my viewings on Zoom this afternoon with Olga. She has been so lovely throughout the process.

J. A.

Our Airbnb was in good location near tube and looked after by Alla and her team.

J. C.

Flexible packages to choose from they make them customised to my schedule which has been a bonus.

R. G.

We are still in the process of deciding whether we wish to let out our family home but just wanted to quickly mention how insightful and supportive our Zoom consultation was today. All our questions were answered and any concerns we may have had were put to ease by the team.

R. P.

Overall not bad and some aspects worked well. I found it sometime difficult to get in touch with the branch before 10am.

K. B.

Super stay thanks to our Host Anna. Also big thank you to Julia for resolving some issues with parking.

J. F.

From our first interaction with Ania we were so grateful for her willingless to go the extra mile.

A. B.

Such great advice given today from Oksana! Looking forward to working together.

J. M.

Glad I could finally find the flexibility I needed through their mixed approach letting services.

B. W.

Extensive letting services, they even handled the photography and listing for me as I did not have a clue this being my first time letting out my home!!

A. C.

Really appreciate Amina’s help and ‘can do’ attitude to meet the satisfaction of both landlord and the tenants.

D. B.

The team was easily accessible from valuation to the completion – always kept us informed at what was going on

S. T.

Check in /out process was simple but was have issue with the maintenance

J. W.

Quick to reply but too many emails overall and response sometimes generic.

W. O.

Looking to close a deal on a property we found in W14 very soon – things were managed throughout the process greatly.

W. J.

Onboarding was so easy after sending off the property photos to the team.

A. A.

Onboarding was so easy after sending off the property photos to the team.

M. W.

Amina has been a dream in communicating and resolving issues with guests big big thank you.

S. T.

Just had our second viewing on Zoom, really happy with the service received this far.

S. W.

Very tidy & clean apartment. Joe is a great Host and special thanks to Alla for cleaning.

L. G.

Positive experience with this company they make sure to keep you updated and keep things straightforward.

J. P.

Quick onboarding online with the help of Oksana. Thanks for the brilliant service.

L. E.

Excellent service for finding tenants and managing properties, at a great rate

L. J.

Just wanted to give a big shout out to Kristina for being so prompt with our guest communications.

J. W.

Brilliant viewings we attended this week matched our requirements exactly.

C. D.

Was really simple to renew my lease and continue their great service.

J. J.

Really thrilled with the services, managed to secure a deal within 45 mins!

A. S.

Smarthost has been a wonderful help throughout my tenancy.

M. M.

Seamless process from the get go – onboarding was completed in a matter of minutes!

D. B.

We were really taken care of when taking the plunge and renting out our family property in Richmond. Thank you to all.

H. F.

Great service in finding a place to stay in Shoreditch for our trip!

H. D.

Low prices and simple onboarding : 5 stars guys!

T. W.

Listing was live on the same day which I did not think was possible, thank you Oksana.

B. W.

location good but we have some issue. Overall ok

D. F.

My property was listed for just over 24 hours before I got my first booking last week!

D. W.

Great letting services and plans available – 5 stars.

M. F.

Incredibly hardworking and responsive team. Thank you!

B. J.

Special thank you to Julia for her hard work and assistance with guests.

K. J.

I love this company.. This company is so good and we really apprised this service 👍

N. F.

Really affordable fees. I don’t feel like I’m being cheated like other management companies in the city.

J. B.

Listing was live on the same day which I did not think was possible, thank you Oksana.

K. H.

Ania has worked so hard to resolve a financial dispute for me – BIG thanks to her efforts.

J. P.

All inquiries were handled in a timely and professional manner.

W. P.

The team managed to list my property on the same day that I reached out, 5 stars

C. T.

Olga and Oksana have been great renewal negotiators

R. E.

Have been working with Smarthost for 7 months. They manage two properties of mine in London. Jenny and Kristina have always been there to sort out any queries/problems promptly and efficiently. I feel totally relaxed and happy with their professional services. I couldn’t recommend them more highly.

C. T.

After doing our homework and researching all company options, we decided to work with the SmartHost team. They seemed to be the most responsive and on top of their game -- and indeed, we were not wrong. The entire process with them was ran efficiently so that they could get to work. They handled everything on their end and in a professional manner. Any issues or questions we had were promptly dealt with, and so we have complete peace of mind that our property is well taken care of. In addition, their entire team is super nice and friendly, so it's really a pleasure communicating with them.

N. T.

I have been with SmartHost since the first day and was one of their first customers. They now manage my 3 units. There were some rough patches along the way, but the staff has been very good and fits with all my requirements because I can be very particular about things. All in all, we are very satisfied with this service. To be sure, if you are looking for someone to be accommodating to your needs with your property, this company is very good

S. S.

I recently had a 2 month relocation for work and decided to let my flat. After doing a lot of research I chose this company to manage my property while I’m away, and I have absolutely no regrets about my decision. They took care of everything in the listing, from making suggestions about what else is needed to taking great photographs when everything was set up. Staff is very professional in both - communicating to me and to my guests - and always responded very promptly to any of my emails/calls/texts. Moreover, when I got back, my apartment was in perfect condition, just how I left it. All in all, I am very impressed at how easy they made this for me and will for sure use their service again when I get the chance to let my apartment and earn some extra income.

l. w.

Would happily recommend their short letting management, Comprehensive and professional.

E. I.

SmartHost has done a great job helping me set up my apartment as a holiday rental, including doing some interior design work, hiring a photographer, making the listing.. It's been a pleasure working with the team, communication is great and I am honestly very happy with the service provided. Very happy to have started this partnership and would recommend their service to others!

M. S.

I’ve worked with several short-term letting agencies and can definitely say that switching to SmartHost was the best decision I’ve made regarding my business. Providing great quality service, they always respond to guests immediately and solve any problems. Very responsible staff, always stay on task and make sure my guests are satisfied. Overall, it has been very easy to work with this company and I just wish I had discovered them sooner!

J. P.

Was quite unsure about whether I want to rent out my place on airbnb, but these guys made it completely hassle free Been with them for over 8 months now. Great service, great communication, most importantly – guests are always satisfied and any problems are always solved immediately.. Keep up the good work !! – Jet

D. S.

I stayed in a flat managed by smarthost for a business trip to London and everything was great. The service was outstanding, staff is very attentive, the apartment was very well-maintained. They also Arranged an early check-in without any problem. Will definitely be contacting them next time I am in London!

M. L.

I frequently contact smarthost to find an accommodation for my coworkers and every time we have stayed with them everything has been great. Every flat was sparkling clean and the check in process is always very easy. Will be staying at their locations in the future

K. B.

I’ve been using SmartHost services for over a year now. Previously I took care of everything myself as I always feel the need to make sure everything is done to the highest standard. However, that did take a lot of my time and energy so partnering with them simplified the process significantly. They do offer premium service so I can always be confident that my guests are getting excellent service without having to engage in all the hassle myself, no longer having to constantly check my phone and coordinate everything. Onboarding was easy and staff walked me through it and was there to help answer any questions. I’m still in control of all listings - I can monitor prices, see the status of my booking, I get notified about any activity and can monitor all the inquiries/requests and staff responses. Their staff is accessible 24/7 and I can contact them at any point with any questions or calendar changes. I’ve seen a lot of high ratings and reviews from guests, which have improved the booking rate and allow new guests to be confident when booking my property. I would highly recommend partnering with this company - they’re the best at what they do and truly care about their hosts and guests, providing high quality experience for both.

L. S.

It has been great working with SmartHost for the last year. Very professional company, I've had a great experience so far and am confident that my apt is in good hands while I am away. Will continue working with them and definitely recommend

J. H.

Great service always give property in great condition and clean.

I. O.

I live overseas and have had my property in London for quite a while. I've always wanted to rent it out but couldn't imagine how to go about it until I looked into hiring an agency and putting it out in Airbnb. I chose SmartHost purely because they had been extremely proactive right at the start and they have proved to be the best at what they do. Honestly could not have imagine this business being so profitable, especially without having to do much since these guys take care of everything. Ever since I signed the contract and they've put my listing up everything has gone smoothly. Moreover, my wife and I were recently in London and stayed at the apartment, and were extremely happy to see that it is still in the same great condition. Overall, great service, awesome staff, look forward to continuing to work together

W. T.

He was very polite and super helpful and understanding

C. C.

Had a few virtual viewings today with the lettings team, excited for the process!

P. L.

Overall very satisfied with the level of service received from SmartHost. Great attention to both myself and the guests. The flat has been kept in great condition and any issues are sorted immediately. After working with another management company I switched to Smarthost and Have worked with them for a year so far, happy to continue this partnership. Would definitely recommmend!

A. S.

I've been renting my place out for 4 years and have recently started working with these guys. So far everything has beed amazing! Since they started managing my accout, my occupation rate has increased for sure, especially if I compare it to previous years during the same season. All in all, great team, awesome communication to my guests and myself. Would definitely recommend them to all hosts looking to have their property taken care of by a truly reliable company.

J. A.

Serg and Jenny have given great advice on short let much appreciated

S.

Beautiful stay – comfy bed and super clean place.

M. E.

Fantastic service and low commission.

J. P.

When I decided to use my flat as a short-let property, I was concerned about the condition that my flat would come to after the renting period. It always seemed to me that most of the property management companies just let them, without caring about the flat itself. However, my doubts were resolved when I started working with Smarthost. They manage to keep the flat fully functional all the time in great condition, even tho my flat is not the most “posh” one.

R. K.

Wonderful team. It took Smarthost 4 days since they made a viewing and took photos of my apartment to get the first guest in. All staff is very communicative, very helpful and my guests are very happy as well. Would definitely recommend

A. F.

I’ve recently started working with this agency, and so far everything has been amazing. They quickly got back to me with an assessment of my property and immediately took over. Since then, I’ve basically had a hands-off hosting experience at a very decent price, and I would definitely recommend them for anyone who is looking to do the same.

B. Z.

After having several bad experiences with agencies in London, I was so happy to have discovered SmartHost, as they are everything that i’m looking for – professional, reliable, communicative, and most importantly, they tailor their service to the needs of each guest. Great crew, do an amazing job cleaning and always make sure that everything is solved immediately if any problems arise. Overall, would recommend to anyone who wants to increase their profit while doing minimal work!

J. H.

SmartHost is doing a fantastic job for us. Excellent service provided by all staff. They are super pro-active, easy to deal with, and getting great results for our property. Thoroughly recommended!

A. P.

Overall, great experience with this company, worked with them for 7 months and they have managed to deliver truly top notch services. They have handles everything well - from checkins and cleaning to resolving guest complaints and getting my property’s ratings up. All I can say - I would definitely recommend them to those who rent out properties but are looking for someone to take on all the hassle that comes with it.

A. Z.

I live abroad and let my property in London. This is the second company I’ve worked with and so far I am extremely satisfied with them. Both – communication to me and the way my guests are treated are great. They made it completely hassle free for me, great staff!

J. L. S.

Its been a year now that i have been working with SmartHost and i now must say what an amazing company to work with! Top quality professional service at at times, very organised, great communicators, experts in their field and above everything trustworthy. They take their time to know the property and give clear guidlines on how to best support guests. The income in this past year of my property in Central London has exceeded my expectations: multiple tenants, quality service, hassle free has just made my life a lot more easier especially as im living abroad now. Thank you SmartHost for everything and please continue making me money :)

I. G.

I live in Germany and occasionally stay at my flat in London. These guys have been doing an awesome job, always have my place ready whenever I need it, account manager is always easy to communicate with, very helpful personnel. Great service , no complaints so far!

E. H.

Thank you to Anna for her help and prompt efforts.

A. J.

Very efficient services and a pleasure to work with the team!!

N. B.

High quality services for great prices.

O. P.

Smarthost has been absolutely amazing. They've made all aspects of managing Airbnb hassle-free, and my place and guests were very well looked after. Smarthost staff are helpful, polite and professional, and I cannot recommend this service highly enough!

L. H.

Check in /out process was simple and smooth

J. H.

communication and location good, thank you

F. D.

5 star stay. Great location

T. G.

Really easy onboarding experience!

K. H.

5 star onboarding experience!!

W. G.

Dealt with Serg. Very knowledgable

E. L.

As a Landlord, I am happy with the service. I am free of any hassle like cleaning, repairs etc. Whenever I need my flat, it is always in as good condition as it was before.

W. H.

Its fine. Happy with it.

N. H.

Great stay in SW10.

M. H.

Services easy to navigate and use.

D. T.

not bad overall,

J. E.

Professional beyond all expectations. Great communication and really care about the quality of service. I’ve used them for several months and I’ve never experienced an issue. Great work all, keep it up.

A. E.

Would recommend Smarthost because they are highly responsive and communication is very easy. And some personnel know Russian, so if you speak Russian, its helpful.

A. P.

Super easy onboarding!

V. L.

The Smarthost is really friendly and helped me rent my property without any hassle. I would recommend them.

V. I.

If you would ever need some help with renting out your property SmartHost is a place to go. Great service.

B. W.

Brilliant service received

I. T.

5 star stay!!

B. H. S.

Highly recommended for both hosts and guests. Attentive and helpful teams. Very organised.

S. B.

Thanks SmartHost for helping me with my place while I am away. Good service for a great value.

A. C.

Exceptional service.

D. C.

Great team , very responsible and efficient love them !

A. S.

Exceptional service.

Z.

Great location and super-host

S. R.

Smarthost performed a thorough post-construction cleaning and window washing for a new two-story home. They are highly competent and responsive. We will utilize their services in the near future.

K. M.

It was an extremely time consuming process to manage my parent’s rental home whilst living outside of London. A good friend who has 2 properties under their wing passed on Smarthost’s details and what a difference it has made to our lifestyle.

P. S.

Not one to usually post reviews, but I wanted to give a special thank you to your team who helped us let out our East Finchley home. A SEAMLESS process from start to end.

C. c. a.

Its called SMARTHOST. Ijust knock SMARTHOST for carpet cleaning. And i got good service and good behaviour.

H. K.

Very effective and low involvement needed from my side as Landlord.

B. M.

low commision but we have some issue with maintenance

H. J.

I received 5* service and full treatment from Smarthost marketing team

A. A.

SMARTHOST service providers have never let me down. They provide excellent window cleaning services. The glass appeared to be in fine condition. I am satisfied with their work.

W. C.

A lovely stay – safe and comfortable (special thanks to the cleaning team).

H. H.

Highly highly recommended when looking for a place to rent in London. Great service.

G. U.

Simple onboarding, great service. Thank you

R. K.

SMARTHOST provides excellent window cleaning service. Cleaning are good and quick. Take a seat and get going. So, contact with theme to get good cleaning service.

J. G.

Excellent services... SMARTHOST kept there word and provided the house on time and at a reasonable price. So, i highly recommend theme.

O. M.

Really appreciate the efforts of Kristina in managing and keeping us informed regarding our property. She is hardworking and great at communicating.

C. M.

I've had Smarthost's service once and absolutely adore it. They do a fantastic job, and if I have a specific cleaning request, they are certain to fulfill it. I will definitely use their cleaning service again, and I strongly endorse them.

W.

The workers were punctual, efficient, and quiet, and they did an excellent job cleaning the windows of a two-story residence. Even when they moved an item to clean it, they returned it to the exact same location when they were finished. Except for the incredibly clean/clear windows, you could not even tell they were there.

M. C.

M. I.

G. P.

K. D.

P. H.

О. П.

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