Reviews of Stapleton Long. (Real Estate Agency) in London (London).

Stapleton Long

83 Reviews

64 Comments

Real estate agency

Real estate agent

501 Norwood Rd, Norwood, London SE27 9DJ, United Kingdom

Description

Information of Stapleton Long, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Stapleton Long

Reviews of Stapleton Long

M. L.

After a bad experience with a previous landlord's agent, Stapleton Long were hugely different. They responded quickly to requests and fully understood our needs as tenants. Work to the property was undertaken by helpful and friendly contractors. Recommended!!

L. K.

Mark has been excellent in helping me through every step of the buying process. I'm a first time buyer so had no idea about the various steps involved. Mark was always available to provide me with guidance and support and made the whole processed seamless! Excellent service and would thoroughly recommend!

A. R.

Always there for the really important things, we moved into a flat in Grosvenor Mansions and had no hot water for nearly 6 weeks, Patrick and the team worked tirelessly to get appointments and try to find a solution for us. The process when we were looking for flats was great, everyone was transparent, friendly and good with contact times.

B. W.

They were excellent and swift right from the start to the end of my tenancy. I would recommend them to anyone! The landlord was also great. I simply couldn't have asked for more! Thank you

M. B. L. V.

I was looking to move to a new studio within my budget and i had a very short period to find and move to a new place , Ryan , Mike and Mark were very responsive and professional in my search for a new place. In less than a week i had the keys to the new property. Thank you very much to all the staff at Stapleton Long!

D. V.

Great professionalism and very helpful. Mark helped my wife and I in finding our new home. Very grateful for his efforts while the market is so hectic. Recommended

D. S.

We had a great experience with Ryan, who helped us secure an apartment to rent. Ryan was knowledgeable and friendly, communicated with us in a timely manner and was transparent about the process of renting, always answering our many questions. We appreciated the fact that he accommodated a second viewing of the property for us and once the let was agreed, he sent regular email communication so we were kept informed as the Tenant Referencing took place. A highly professional yet personal service. Thank you very much.

J. P.

Really great Estate Agent. Ryan and Mark were both super helpful in supporting me secure a property in the summer. During what was a very period in the property market, the team were very responsive and I cannot recommend them enough. Great service!

P. K.

I bought my new home through Stapleton Long and Mark was incredibly friendly and provided a level of service that went above and beyond. He was very honest on my budget and helped me discuss negoations where he thought it was possible.

J. Z.

The agency provided great, accurate photos of the property. Ryan made our viewing and move-in process very easy and straightforward. He was well informed, always kind and professional, and answered all of our questions very quickly. Would definitely recommend to anyone looking to rent!

S. H.

Very impressed with the performance of all members of staff I dealt with. First Mark who showed us around the property of interest twice and then Patrick who helped to secure the tenancy. Professional throughout.

A. H.

I let my property in March using Stapleton Long. I was very impressed with their service throughout the process. Ryan was excellent to work with, professional, courteous and great communication. The agency produced superb photos of the property which really helped it to shine. They also offered competitive rates.

S. F.

Ryan was really kind and helpful during our flat viewing and well-informed about the flat and surrounding area. He made the move-in process very easy and was always on hand to answer our questions. We would really recommend him for anyone looking for a property agency!

E. O.

Great experience. We have been working with this agency for over 8 years. Patrick has always been very helpful and professional.

S. G.

This agency have been great! They went out of their way to let me view the property numerous times before moving in, even after I had paid the holding deposit and secured the property. Ryan was helpful throughout the whole process and went above and beyond - readily available and responsive and even helped me move in some furniture!

B. L.

Lots of helpful staff here, Patrick, Ham and Joy in particular. Always friendly and prompt with queries and calls. Thank you for the last 13 years of service!

n.

When I bought my property, Mark and the team were extremely helpful and kept me informed and updated throughout the whole process. We will certainly look to use Stapleton Long when we choose to move on, but for now we are extremely happy. Thank you for all of your hard work.

L. M.

Mark & Ryan were extremely helpful during the process of buying our new property. I would however say communication during the initial stages [it went to sealed bids] could have been much better, but we got there in the end!

P. C.

Arranging the let of my first property was a daunting task and understanding all the requirements and regulations which had to be put in place was potentially off-putting. Although after consulting my requirements with Patrick and Mark they made the understanding of the process easy and were attentive to my requirements throughout the process. My property is now let and in good hands. I would use Stapleton Long for any of my future letting requirements.

a. d.

Ryan and Mark were fantastic. I would 100% recommend them if you are looking for a new home. Their communication was first class and they made the process very easy and straightforward. Thank you!

L. F.

Patrick and Mike have been great, and our move went really smoothly!

Z. W.

Very professional and quick. Mark and Ryan helped me to find a tenant within one day and help to sort out everything, Very helpful and professional

J. S.

Mark and all his team at Stapleton have been very professional, approachable and sorted everything out in a quick and easy manner. Took the stress out of moving. I couldn't recommend enough

H. S.

Ryan was professional, speedy with responses and helpful in guiding me through my flat sale. I would definitely recommend their service. Huge thanks to everyone at Stapleton Long!

K. D.

Amazing staffs, especially Patrick McCarthy! He is very responsive and professional. Highly recommended!

S. C.

Just wanted to thank Mark and the team for their excellent service. I no longer live in London and when my tenant advised he was exiting, I was dreading having to find another tenant on a remote basis. Mark quickly eased any concerns I had and with a matter of weeks he'd found a new tenant as well as advising and procuring necessary certification that my previous agents had never even brought to my attention. Thanks again Mark.

B. O.

I had a very good experience with Ryan, he was very professional from start to finish, he was very helpful and always on top of his job, I will highly recommend Stapleton Long to everyone out there who is looking for property to rent! Thanks you soo much @ Ryan 🙏🏾

R. I.

Great experience finding new tenants for our property in West Norwood- viewings arranged really promptly, were able to secure new tenants at a higher rate than expected. Ryan and Mark were both excellent and very prompt with communication and actioning what was needed.

G. C.

Great as managing agents - especially grateful for their ability to source consistently excellent contractors. Have maintained my block of flats to a very high standard. Thank you James and Patrick.

J. V.

Quality of the property's are to a very high standard. Staff are friendly, professional and very responsive to help. I will be continuing to use their services and have no hesitation to recommend them to a friend.

J. R.

Very good and positive experience with Stapleton Long. Mark, who managed our let, made us feel reassured throughout the process and put us at ease from the off (particularly as we've had a couple of places fall through before). We're both very happy with the property and look forward to living here for at least the next 12 months.

K. P.

Ryan and Mark are very helpful with fast communication and reliability, couldn’t be happier going through Stapleton Long to find our home to rent.

L. H.

I sold my property through Stapleton Long this year. Ryan went above and beyond and we completed with no hiccups. Would recommend to other sellers.

L. S.

Ryan helped us find new tenants during an especially uncertain time. He is approachable, responsive and efficient - would recommend.

J. M.

I was a tennant for Stapleton long for just over a year and I honestly couldn’t thank them enough for all they done, I’ve never had a better landlord than them! Especially mark, any problems I had or anything I needed help with he would go above and beyond to help Thankyou.

A. T.

Stapleton Long are our managing agents and are thoroughly professional. We would have no hesitation in recommending them.

j. b.

Having both bought and sold through Stapleton Long I have been impressed with all aspects of their service. Wasim Aslam was particularly helpful and gave me sound and accurate advice throughout both transactions. I would not hesitate to recommend their service.

L. H.

Mark was always very polite and quick to respond, so we were always able to resolve any issues we had with the flat quickly through Stapleton Long.

A. G.

Great service, friendly staff and fast turnaround. I have recently rented property via Stapleton Long, I am truly impressed with their professionalism and painless service. Highly recommended!

P. W.

I have worked closely with Wasim Aslam and Stapleton Long for many years. Wasim is extremely efficient and attentive. He is also polite and courteous. In my role as a solicitor, I am able to progress transactions to exchange of contracts extremely quickly as a result of Wasim's input. Our mutual clients consistently provide positive feedback about Stapleton Long. I look forward to working with Wasim and his team for many more years!

H. T.

Very professional and responsive business. We would highly recommend Stapleton Long. Staff are very helpful and and offer quality of service.

H. H.

Patrick and the team very fully committed and kept me up to date on all enquiries. Very professional service

M. L.

Really professional service, and great local knowledge, even about the nitty gritty of planning laws.

j. d.

Very pleased with how Patrick and Steve sorted our boiler. My kids are very happy.

S. D.

Very professional & friendly people.

T. W.

As ever, attentive, efficient, timely, multi-skilled, excellent-value, responsive.

A. A.

Great estate agent. Very friendly and helpful.

B. R.

Most helpful sales and lettings team in the whole of westnorwood thankyou again everyone.

C. E.

Very good service.

t. r.

Very satisfied as a tenant by the care and prompt service they provide. Takes care of any repair or complaints very swiftly. 👍

W. J.

Thanks to Patrick McCarthy and his team for sponsoring the banner and leaflets for the Norwood High Street Art Trail. We had a fantastic time and really appreciate Stapleton Long doing their bit to help us revive Norwood High Street. Thanks again for being such a wonderful community focused business.

m. m.

Brilliant company what more can I say. Very professional. I would definitely recommend as I practically went in to extending a lease blind folded, having never done it before. Patrick went above and beyond to do what ever he could to help ease the process and was always available to help answer any questions promptly and guide me in the right direction. He even recommended solicitors whom I would also recommend. Thank you again. Kindest Regards Michelle.

M. K.

Very friendly and helpful. They made all the arrangements for renting and moving into my new flat stress-free. Excellent property management too, quickly resolving (within a day) a minor issue that had occurred.

D. M.

A Fantastic organisation who deliver a high level service. I was extremely happy in how efficient and professional they were in letting my property out in a very speedy and timely manner! Many Thanks to Patrick and the team. They are always happy to help. I look forward to continuing our working relationship. If you are looking to rent your property out then these are people to speak to! Thank you so much.

H. L.

Stapleton Long have been very good estate agents, very responsive and informative.

J. N.

J. R.

M. S. K.

D. N.

B. I.

A. P.

A. M.

A. F.

T. B.

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