Reviews of Strawberry Star Royal Docks. (Real Estate Agency) in London (London).

Strawberry Star Royal Docks

55 Reviews

44 Comments

Real estate agency

Estate Agent

Hoola, East Tower, 5 Tidal Basin Road, London, London E16 1UX

Description

Information of Strawberry Star Royal Docks, Real estate agency in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Strawberry Star Royal Docks

Reviews of Strawberry Star Royal Docks

K. I.

This is the first time I bought a flat in London. With the professional guidance and prompt assistance of Strawberry Star, it makes everything so smooth and easy. From managing the flat, referencing tenants to furnishing, they are very helpful and trustworthy indeed.

J. K.

The rental of my apartment in UK was handled by Lara Bradley and her team, including Holly Homan and Sam Cooper, of Strawberry Star. Lara was very professional, and worked hard on showing potential tenants. She also gave me weekly updates thru email to keep me posted. Lara managed to get me a tenant whom I believe made a good and reasonable offer. Her team managed the paperwork very fast, got the apartment cleaned, and the tenant moved in within 3 days of making the offer! It was a smooth and hassle-free experience. Great job, Lara, Holly and Sam!

s. a.

I want to thank Lavinia for making our letting experience so easy and smooth. Lavinia was always reachable and answered my queries. She is the most professional agant I have seen and lovely person. I would definitely recommend her services. Thank you so much for helping us. Excellent Job Done :)

A. C.

Our experience with Strawberry Star has been quite positive. They have provided us with efficient and professional service from day one. They have made the process of moving to a new flat for us very smooth and in less than a week. We had many questions as it was the first time we decided to rent a flat together. Even though we have asked them many specific questions, they were always very friendly and professional. In addition to that, they gave us quick responses. The only situation that caused us some hassle has been the change to the break clause. For us moving into a new home represented a step toward stability, that we cherished because we are organising our wedding next year and we thought we had taken care of this chapter for the foreseeable future. We'd really hate having to add back this other heavy task for any reason that is not directly dependant on us. I'd definitely recommend Strawberry Star.

Y. L.

Our whole experience with Strawberry Star has been positive. Our agent Gurveer responds to our emails in a timely manner and keep us updated about the progress of the transaction. In addition, she provide the documents required by our solicitors promptly and chases vendor's solicitors to ensure that the transaction is completed quickly.

T. P.

Lavinia was just outstanding and helped us throughout the entire letting experience. Every process from start to finish was carried out in the most professional manner possible. I would definitely recommend her services to anyone! Well done, and thank you for helping us finding our first place to call home.

J. P.

Let’s just say Jack is a star ! The whole service of finding us our apartment to move into felt very personal to him. He responded to me at weekends and even on Father’s Day always making sure we were kept up to pace with the proceedings.

R.

I would like to say big thank you to Neil Parlour from Strawberry Star for making whole process of my property purchase so smooth and without any complications. He has been fantastic and without his efforts and hard work it would have been difficult to complete the purchase efficiently and within my preferred timelines. I wish him best of luck and highly recommend anyone looking for flat purchase to take his assistance.

L. G.

Me and my boyfriend have worked with Jack Singh throughout the entire renting process and his service was outstanding. He really goes the extra mile to ensure that both the tenants and the landlord are happy. I thoroughly recommend his service to anyone looking to rent at the Hoola building.

S. M.

Very easy and smooth experience. Passed over to Strawberry Star after my first viewing, they were very easy to deal with and knowledgeable. Neil helped to advise through the purchase, and liaise with both parties to make sure documents etc. were all available ASAP.

L. E.

Our negotiator Lavinia was a pleasure to work with and very professional! She kept us informed from start to finish which helped make what can sometimes be a stressful moving in process a seamless experiene.

S. C. J.

Lavinia is the most outstanding Senior Lettings Negotiator we have ever met, going out of her way and completely above and beyond to help us at each stage of our journey with the lettings company. Warm, friendly, and clearly an expert in her field, Lavinia was dependable and highly professional from the very beginning of our property search, helping us to navigate the market and find the right kind of flat for us. It is with deep sadness on our end that due to a sudden personal circumstance we were unable to move forward with our dream flat (which Lavinia tirelessly helped us to secure and negotiate to find the best solutions to any problems that arose). Lavinia is an asset to Strawberry Star and we know we may never meet such an esteemed lettings negotiator in future, as she sets the bar so high for those working in her industry. We were truly blown away by her support and drive to help us and are eternally grateful for the hard work she put in to make our hopes a reality. We will both be sure to recommend Strawberry Star to anyone looking for a first-class renting and buying property experience in London. Sophie and John

R. a.

Gurveer and Neal of Strawberry Star helped me purchase my first home in the Hoola development. First time purchases can be an anxiety inducing experience but I am thankful to Strawberry Star for their support and co-operation throughout this process. In particular, I appreciate that I was provided with multiple viewings of the property to address many of my concerns. Been 2 weeks since I moved in and so far so good. Thanks to Gurveer and Neal :)

K. A. B.

Everything went smooth with Strawberry Star. Our agent Jack Singh was very professional and helpful by all means. I am very grateful to be able to live in this beautiful apartment, in Hoola with the help of this agency.

h. l.

Just sold our flat via Gurveer(we actually bought it from her 4 years ago). It has been one of the most difficult/stressful experience - it lasted almost 5 months due to buyer's solicitor issue. It has been so stressful because we left the flat empty for so long (while paying mortgage) and also we are in a chain to buy. However, Gurveer has been so helpful during the whole process and have done much more than she supposes to do(that is exactly what you need when you are stressed out). Without her support I don't think we would be able to finish the deal. I would strongly recommend her service.

R. M.

I would like to take opportunity to thank Jack Singh for being so helpful and professional in the process of finding me wonderful flat. Its rare to find estate agents being so humble and understanding of clients situation. And also would like to thank Holly and Lara for their support.

L. k.

The beautiful Hoola penthouse we could only dream of and all thanks to our letting agent Jack Singh from strawberry star who has done an unbelievable job. Very professional and reliable,who does his job to perfection by leaving everyone happy.Cant describe how happy i am and i wish all the workers were doing such an amazing job and going the extra mile to make the customer happy

C. J.

My first home from strawberry star in Uk London thanks Jack singh who helped me a lot 😎

A. A.

Lavinia was absolutely lovely and helpful from the beginning till when we have passed the reference. It was a pleasure to deal with her and this agency. Again thank you very much Lavinia

R. M.

Gurveer is very helpful from beginning to end and provide us with very good service. In terms of any questions coming up during the process, Gurveer would help to give advice in time, which helps a lot in speeding up the whole process. We would highly recommend her to assist you in the buying.

F. R.

Lavinia Coroama - one of the few agents I've encountered that's prepared to go the extra mile. Superb response times and super efficient. A real asset for the team! Thank you!!

R. A.

We had a wonderful customer service provided from Lavinia which was a very worm ,kind and Helpfull with us .I strongly recommend her for the job she does !Will definitely recommend to family and friends!Many thanks

M. M.

I must admit that the Strawberry Star Royal Docks is the best agency that I have ever dealt with. They are very professional and genuinely care about their residents well-being and provide an excellent service in order to ensure their residents are satisfied. I have dealt with Jack who is a senior negotiator and the property manager Valentino in the past on many occasions and they have always been very kind and ensured that my needs as a resident are met.

H. I.

Thank you, Jack Singh, for the openness and professionalism throughout the entire renting process. I am very happy with the service provided which is by far the best I have yet seen from estate agents!

M. T.

Everybody at Strawberry Star was friendly and helpful. With their help I managed to rent a new apartment and the whole process was smooth and didn't take long at all.

E. T.

Lavinia Coroama is probably one of the best agents I've worked with. Nothing but praise for her excellent service.

A. G.

All the staff at Strawberry Star were amazing, especially Holly Hogan who was really friendly, and helpful. Really enjoyed the whole experience over the last 12 month, highly recommend

S. K.

Thank you Jack Singh for being the best estate agent I have seen for many years. Your patience and knowledge is highly appreciated and would highly recommend you to friends and family

V. M.

Great experience - Lavinia's help to move us through the rental process efficiently and proactively answer any questions has been much appreciated!

S.

A great service from Lavinia and Lara. Excellent negotiators and very pleasant to deal with. A+

M. Z.

A good estate agent with friendly and down to earth team. Staff are willing go out of their way and I cannot recommend them enough.

C. S.

Lavinia did a great job with helping us find a place. Very nice person.

F. D. A.

Amazing experience, Jack and his team make their best to get the flat as quick and smooth as possible 😊

A. V.

We had conversation with Jack Singh over phone and he made our life easy with video viewing to rent the property. He was patient to listen to our requirement and suggest us the best house that suits our needs. Though we had to cancel our initial house due to covid, Jack constantly checked our status and updated landlord. He also made sure we never lose anything due to this pandemic. We are very much satisfied by the service and will always recommend Jack Singh @ Strawberry star if anyone is looking for property to rent.

R. P.

Great estate agency with fantastic local knowledge and in particiluar Gurveer was brilliant!

T. B.

I have bought a flat in hoola and very happy to have found my dream home.

A. a.

They are good and friendly

H. H.

M. R.

This is my first house rental ever in London, and such a hassle free movement I had. Strawberry star has its best professionals, and I would like to thank Lavinia for all her help provided during out flat visit till we are settled in the flat.. Kudos !!

R. C.

Valentina was very efficient and professional, making our moving out process much easier. She was quick to respond to emails and deal with any enquiries. Overall, great service!

S. S.

I would like to thank Lavinia for her great help in finding a flat for me and my boyfriend in less than 2 days - we were struggling to find one as modern as the one we are living in and she managed to find something that exceed our expectations. Dealing with her has been a pleasure and she gave us a lot of advice and did an amazing job. Strawberry Star is lucky to have her :)

D. A.

Flats in HOOLA are the best flats we have ever lived at and we were very impressed with a letting Agency Strawberry Star, Jack already helped us to find 2 amazing where we stayed for 2 years then we made a mistake to moving to Gateway Tower and it’s the worst experience we have had. We felt safe with Strawberry Star and with Jack, now Jack is helping to find another flat to move back to HOOLA. If I could give more than 5* I would. Also concierge and cleaning were amazing too. Much better than elsewhere.

J. K.

We had a great experience with Ms Lavinia Coroama of Strawberry Star, Royal Docks. She understood our needs, and very efficiently guided us from the point of making a Rental Offer, through to picking up the keys. She is always professional, and friendly. We are able to call her at any time, and she is happy to explain or give us information. This is the best Estate Agency we have ever rented a property through, and Ms Lavinia Coroama made the whole experience easy. She is very helpful, and is willing to fix any issues you may find with the property. I would highly recommend them. Excellent Service!!!

C. M.

"The slightly" longer story" Now I just read Will's post and of course I cannot comment but I have had a completely different experience. Let's start at the beginning though. I was looking for a job in the UK and had absolutely no idea about flats, estate agents and how to go about this. Having been to the usual websites I thought I had found something and contacted Strawberry star. This is where it gets special because Jack picked up the phone and we spoke about one or two properties that I liked, the ideas I had and what was possible for me to actually do in this shark pool "London" where properties turn quicker than the weather. Jack realized that I was a bit helpless but full of energy to get this thing done and the fact that we had exactly one week to get this whole thing working didn't exactly help me. But as you will probably notice there was the "JACK FACTOR". The guy is absolutely nothing short of amazing. He went through my budget, my work contract and said: Look Chris! This makes more sense! Take a look at it. He sent me council tax rates, all sorts of information which came in very handy and "educated" me and due to the fact that all transactions had to be done from the continent, I wasn't exactly the "easiest" client in the first place. So he always had an eye on things to make sure I felt safe and sure about this. Jack goes even further: He sets you up so you are able to survive in this completely new environment where you have enough challenges getting your feet on the ground and adapting to the pace of this city. He also called and responded to me at hours where you would never expect it. It actually felt like he was taking this really personal. If you are taking "the big step" moving to London, have Jack on your team. It is the only thing I can tell you because without this extraordinary help, I would have been lost. Thank you to Strawberry Star for this amazing experience. Thank you for making my "landing" soft. Best regards Chris

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