Reviews of Bird House Properties Ltd. (Real Estate Agency) in Newcastle upon Tyne (Tyne and Wear).

Bird House Properties Ltd

46 Reviews

45 Comments

Real estate agency

42 Bowden Cl, Newcastle Great Park, Newcastle upon Tyne NE13 9GB, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Bird House Properties Ltd, Real estate agency in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Bird House Properties Ltd

Sunday

Closed

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–5pm

Reviews of Bird House Properties Ltd

k. L.

Would highly recommend Birdhouse after selling our home through them. Everything was done quickly and efficiently and Catherine and Derek were always on hand with any questions we had. Nothing was too much trouble. Really appreciated their personable service and would definitely use them again. Thanks again Derek and Catherine.

R. P.

Derek is without a doubt the best and most professional Estate Agent I've ever used. Not only did he get me a fantastic price for the sale but also assisted on completion date moving things last minute because of a difficult buyer. I can't recommend Bird House properties enough to anyone looking so sell in the Great Park area.

D. O.

Derek and Catherine, from Bird House Properties, were fantastic from start to finish. They were always friendly, helpful, professional and willing to go the extra mile to make sure our purchase proceeded as smoothly as possible. I would recommend Bird House Properties above all others. Wonderful people!

S. D.

We rented a property on Great Park, Newcastle through Bird House Properties Ltd and were very impressed by the efficiency and quality of service provided. Catherine and Derek are both incredibly professional and helpful, and they made the entire process very straight forward. I would highly recommend Bird House Properties to anyone looking to rent a property and cannot thank them enough.

A. M.

Responsive, knowledgeable, friendly and not pushy. If you want to move into Great Park and the surrounding area I would highly recommend Birdhouse over any other local estate agent. Not only are they local themselves therefore very knowledgeable about the area, but they are very responsive and friendly. Their fees are also by far the most reasonable. Their approach is not pushy which we found another agent in the area to be. Our first purchased in Great Park was through Birdhouse several years ago and we found them excellent then. When it came to moving within the area recently we wrongly assumed that a large number of boards belonging to another agent meant a good deal but we couldn't have been more wrong and regretted not going straight to Birdhouse again. I'd highly recommend Derek and Catherine if you are looking for an estate agent around Gosforth.

F. G.

Can't speak highly enough of Bird House! Used them to sell my flat and they were cheaper that all other estate agents I spoke with and also achieve a higher sale price than other local estate agents thought possible. Derek did a great job with all the viewings and post offer acceptance Catherine was fantastic! Communication was great throughout with Catherine often me getting me updates before my solicitor and when things got a little sticky with the solicitors towards the end Catherine got stuck right into things to help it all move forward. Would recommend Bird House to anyone selling or buying into Newcastle area!

G. T.

In summary this firm is an honest, hardworking, family run, estate agents with all the positive stereotypes associated with those words. They have in-depth knowledge of their local area and great connections with the right people to give your move some pace should you so require it. They will go beyond what other established estate agents will to help you sell your home and keep a deal alive. They treat you like a human being, and not their next pay check! If you are buying or selling in the Great Park area you would be foolish not to go with birdhouse they are excellent. Long story, how do I know these things? Below is an accurate account of my house move from 2021 which justifies point by point my opinions. I put my flat on the market with Andrew Craig, the staff were very friendly and I was feeling good about life. I didn’t get many viewings but wasn’t in a big rush at that point, plus it was Christmas coming up. But then we had issues with the marketing, I has specifically asked for a floor plan on the website but despite asking several times this never was added. When the first run of the Marketing sheet was sent to me, they had not put the best pictures first, (the bins outside my flat almost took centre stage) and the English in the notes was quite poor, I sent changes across and it came out a little better but still the English was quite bad, I let it go because, from my own experience the pictures and floor plan would usually be enough to get someone interested. Then when I got my first bite and a sub-par offer, I felt the conversation went very badly, with staff working for their boss (“get the sale+ commission and move on”) rather than getting the best price for me. After a bit of haggling I accepted an offer and immediately went out to view some properties to buy. One of the properties we tried to view was with birdhouse, my wife called and it was unavailable, but instead of ending the conversation, Derek asked my wife what we were looking for and recommended another house. We viewed it later that day and it became our number 1 choice at that point. We did a bit of negotiating and were able to agree a price for the property but then, our flat buyer pulled out! Rather than immediately closing the door on us, Derek spoke to the seller and persuaded him we were good people to deal with and he agreed to wait a while for us to find a new buyer. Derek came to our flat and gave us dozens of suggestions to cheaply, clean bits, paint bits, tidy bits. He was brutally honest, but he knows his stuff, he was right, and my actual estate agents did nothing like this! The next person who viewed the flat bought it. Derek was right to trust we would make a deal, and the deal was back on. This sale was during the stamp duty holiday and all solicitors were under pressure to get as many sales over the line before the end of June. Birdhouse were constantly contacting people on my behalf to try and hit this deadline, even though they would receive no commission from myself. I got to know the staff quite well, they offered advice from experience which helped greatly with the stress of the situation. Even though they must have been inundated with emails etc. They were always prompt to respond, at all times of the day. It’s abundantly clear they care about doing a good job. The contrast with my own Estate agent was stark, Andrew Craig didn’t handle communication well at all, when I rang them on several occasions they were sitting on information that was key and I would have expected them to contact me regarding. I hit the stamp duty deadline, I’m sure many people didn’t, but I wouldn’t have done it without birdhouse, they are good people trying every day to be great estate agents.

T. G.

I am so grateful to Catherine who went above and beyond to help me, out of hours and even when on holiday to find me an urgent let which is perfect for me and my family! Really fantastic company and made the process so easy and stress free. Highly recommend!!

R. Y.

Thank you Derek and Catherine, you were both so wonderful in helping us to buy our perfect first home. Always responsive and happy to explain all the jargon around buying a new house. We'll definitely be using Birdhouse properties again in the future when moving. Thank you again.

A. R.

We recently moved with the assistance of Bird House and they were fantastic from start to finish. From easy of communication to friendly viewings on the property, happy to deal with all manner of queries, and in what can be a very frustrating process (solicitors!) head and shoulders the best part of the overall moving business helping chase and secure the move (both purchase and sale). Highly recommend.

T. M.

My husband and I used Birdhouse to sell our house on Great Park. Derek was professional from the outset and has a huge knowledge of properties and areas in the North East. He immediately acknowledged the upgrades and improvements we had made to our home. Unlike other estate agents myself and other family members have dealt with in the past, he isn't about compromising on asking price for a quick sale. Derek and Catherine were both extremely professional, friendly and on the ball. We were never made to feel like a bother for asking questions. Derek does the viewings himself which is an added bonus compared to other agents. Due to personal reasons we had to take our house off the market with a view to selling in the future. We absolutely will not hesitate to use Birdhouse again, family members will also use them because of the excellent experience we had. I can't recommend Birdhouse highly enough (not just for Great Park) and hope this review has done them justice, they really are unparalleled and our number one choice by a mile.

J. A.

We would strongly recommend Bird House Properties. We recently bought a property through them and they were excellent. Derek and Catherine were both lovely and incredibly helpful, they always responded quickly and sorted any issues immediately. They helped the whole process to go smoothly and we would definitely use them again (both to buy or sell our home) in the future.

R. H.

We were recommended Birdhouse properties from a friend and from the very start we couldn't have been more happy with the choice we made. Derek came out to assess the house and within hours of it going live we had a viewing arranged and the following day an offer from them we couldn't refuse. Catherine then kept us updated on a regular basis right up until completion day. I've bought and sold a few houses over the last few years and I can honestly say this is the best service we've had. The personal touch goes a long way. They were recommended to us and I have no hesitation in recommending them to others . Thank you for a first class service.

D. D.

I recently sold my house with Birdhouse. Derek was really good when completing the initial valuation, and I loved the fact I could just stay out of the house during viewings and Derek would take care of it. They know the housing market very well, and that shows. Catherine at Birdhouse was fantastic. No matter when I messaged her with questions etc she would reply, any day of the week. I didn’t want to go with an Estate agent that was closed on the weekend when most potential buyers would be off work, so this was a key benefit for me. Great price for a fantastic service. If I ever sold another house I wouldn’t hesitate to use Birdhouse again.

C. H.

I have used Birdhouse Properties previously so had no hesitation in using them again recently. Wouldn’t go anywhere else and can’t recommend them highly enough. To those who say you can’t run a business successfully from your family home, Derek and Catherine prove you very wrong. The personal service and knowledge of GP is none short of exceptional. They answer every question and query immediately and offer support and guidance throughout the process, whether buying, selling or renting. Thank you Derek and Catherine for running your business the way you do. You two are exceptional and can’t recommend you enough.

J. D.

Fantastic service from the team at Birdhouse - beginning to end. A very personal and hands on approach with everything handled by the agent. Standards are very high as is the friendly service. Wouldn't hesitate to use again when selling, buying, renting or letting!

J. R.

Thank you Catherine and Derek! After coming across Birdhouse properties by chance (walking past a for sale sign) we can’t recommend them enough. As first time buyers, buying during a global pandemic, it was important to feel supported. Birdhouse were patient, approachable and provided reassurance. They’ll be the first company we contact for help when buying and selling in future 🏡

K. M.

Incredible service - hands down would recommend , they went above and beyond. Extremely prompt responses and showed have really solid understanding and knowledge of regulations and the market. Can not recommend enough. Really trustworthy company. Catherine is outstanding

l. s.

I have recently purchased a property through birdhouse properties and they were nothing short of exceptional in their communications and support throughout the process. Both Derek and Catherine were so lovely and helpful, from arranging the viewing right through to completion. They respond to any queries you have so quickly and are always there if you need anything in the process. There is no messing about and they try their hardest to get everything through as timely as possible. Thank you

R. B. B.

I used Bird House Properties in the sale of my house and they were also the agents in my onward purchase. From the first meeting Derek and Catherine were brilliant. They are extremely knowledgeable about the local market, are very professional and approachable. They answered any questions promptly and worked hard to ensure everything ran as smoothly as possible. I highly recommend them.

C. M.

We recently sold our property using Birdhouse Properties, we received a great service from start to finish. They conducted all the viewings and once a buyer was secured, updated us of progress and coordinated with ourselves and the buyer to ensure a smooth process. Would recommend.

M. S.

Absolutely faultless - I used Bird House Properties to sell my home several months ago and they made it as stress free as possible. I am just so grateful to have had Catherine and Derek helping me. They are so professional and the lines of communication were always open - I got more for my property that I expected and I have now moved into my dream home. Thank you for providing a fabulous service. If you are deciding upon an estate agency do not hesitate to contact Bird House.

K. H.

I've bought and let properties in the North East quite a few times over the past 7 years and sold my own home twice. My experience with agents has generally been poor to average. These guys are truely outstanding though. Trustworthy, totally professional, they made me feel like I was their only client and delivered exactly what we'd planned and what they promised on time. I wouldn't think of using another agent again after using Birdhouse. Many many Thanks Catherine and Derek.

R. Q.

Highly recommend Birdhouse Properties! Fantastic experience buying and selling; they kept me up to date continually and went the extra mile to help. Wonderful family-ran business who really care, know their stuff and helped everything go as smooth as possible.

C. B.

I used Birdhouse's lettings service and was really impressed! Fast, friendly, professional service and we rented our house quickly to vetted, trustworthy tenants. Highly recommended!

M. I.

I can’t recommend Birdhouse Properties highly enough. An outstanding experience from beginning to end. Catherine and Derek were extremely attentive throughout; nothing was too much trouble! Professional, knowledgeable and always ensuring the highest levels of communication too. Brilliant!

r. w.

I can not recommend birdhouse properties enough. They sold my house quickly. The communication was fantastic and Derek and Catherine are so professional. I’d use them again in a heart beat. The best estate agent I’ve ever dealt with.

Y. A.

Catherine and Derek were fantastic throughout interactions with them during the entire process . Their proactive communication , professionalism and support made the entire experience so much smoother. Highly recommend Birdhouse properties anytime! Thanks !

V. Q.

I had the pleasure of selling our home with birdhouse. From the outset their approach was honest and knowledgeable. Catherine and Derek know the estate more than any other agent and did their utmost to work with us to achieve a sale that would enable us to move up the chain and buy a TW new build. Catherine liaised with us at all hours and put herself out to speak with TW and ultimately we sold our house In a very difficult market and managed our stress from start to finish. Would. It hesitate to recommend to anyone in great park

N. A.

Derek and Catherine were an absolute pleasure to deal with. Excellent communication and very professional. Would recommend Bird House Properties if you are looking to Buy or Sell/Rent. Fantastic lettings agents. Thanks Catherine for all your help once again.

G. R.

Bird House Properties have managed my rental properties for over 5 years now and the service has been excellent from high quality photography through to reliable day to day management. Being a local, small firm also means it’s easy to keep in touch and resolve any queries. Well recommended.

M. G.

We have not sold or bought through Bird House Properties but have asked for their advise at a point in time and Derek went out of his way to help us and not once did they make us feel uncomfortable because we did not get them business. They were happy to help and advise never the less. If I were in future to sell or buy I would definitely be in touch with them based on my experience.

D. W.

I cannot speak highly enough of Derek and Catherine, this is a family run business and they go above and beyond to respond to queries, arrange viewings, chase legals etc. Nothing is too much trouble for them. A genuine personal business and a genuinely nice professional couple. Making moving a lot less stressful, highly recommend them.

D. L. G.

Catherine and Derek have helped us sell two properties and rent out others. They are incredibly efficient, responsive (apologies for the late and weekend texts!), and knowledgeable in their field. We will be lifelong clients and friends.

C. W.

Catherine and Derek are fantastic at what they do, they give you a very professional service but also with a friendly personal touch from start to finish. Never had any problem with them, I would definitely recommend Bird Properties.

A. M.

Absolutely amazing service. Wish all estate agents were like this! Absolute breath of fresh air. Professional and friendly. Calls always returned. Highly recommended. Thank you Catherine and Derek!

D. J.

Catherine and Derek are an absolute pleasure to work with. I couldn't recommend using them enough 5 stars all the way.

H. L.

Absolutely fantastic service - both times they have found me tenants for my property in a timely and extremely efficient way. An absolute pleasure to deal with. Cannot recommend highly enough.