Reviews of Jan Forster Estates - High Heaton. (Real Estate Agency) in Newcastle upon Tyne (Tyne and Wear).

Jan Forster Estates - High Heaton

82 Reviews

57 Comments

Real estate agency

159 Benton Rd, High Heaton, Newcastle upon Tyne NE7 7DU, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of Jan Forster Estates - High Heaton, Real estate agency in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Jan Forster Estates - High Heaton

Sunday

Closed

Monday

9am–5:30pm

Tuesday

9am–5:30pm

Wednesday

9am–5:30pm

Thursday

9am–5:30pm

Friday

9am–5:30pm

Saturday

9am–4pm

Reviews of Jan Forster Estates - High Heaton

E. N. G.

A property we were supposed to move into fell through. We had driven 4.5 hours just for this property. Ashleigh was so helpful going over and above to assist us identify another property. Ashleigh and Joanne reassured us and made it possible for us to identify another property that had just come in the market. In just over a week we moved into the property without hassles. Really appreciated the service delivered . I would recommend this team to anyone and everyone. Thank you Ashleigh and Joanne.

J. C.

We were very happy with the service from Jan Forsters whilst selling our property. They were always helpful and responded quickly to every question they showed all the prospective buyers around the property as we lived away. Thanks foe an excellent service.

E. S. L. H.

I can't thank Karl and the team enough for handling my (slightly complicated) selling and glad that it works out eventually! We had a very tight deadline (caused by the other end) but Karl has been super helpful in getting things on track! Highly recommended!

T. U.

Amazing Amazing Amazing!!!! i purchased a property through this estate agents and My Solicitor and the Sellers Solicitor where dragging their heels. i contacted the estate agent and was very lucky Ashleigh was handling this. She has become my source of truth and my champion who fights in my corner. i was on a tight timescale to move out my old property and Ashleigh has fought every step of the way to get and pass on information to get this through as quickly as possible. I cant recommend these highly enough and especially Ashleigh (Thank You Ashleigh)

I’d like to thank Lucy Williams and everyone on the team for helping me purchase my first home! They had been very helpful from start to finish. Couldn’t have asked for a better estate agents. Appreciate all your help! 🙂

I recently bought a flat using Jan Forster and they were fantastic in supporting me through it! I have had poor experiences with other estate agents where viewings and enquiries were made to feel like such a burden and Jan Forster were the total opposite. Their staff have been nothing but friendly, efficient and accomodating with extra viewings, answering enquiries quickly etc. I would 100% recommend them!

C. W.

Amazing, service. Ashleigh from High Heston branch was fantastic friendly, professional and always available when you needed to call 5star!!

M. D.

After a disastrous experience with another local company dealing with Jan Forster Estate agents was a breath of professional air. My main contact Lauren Vinton was faultless and never once did I have to chase, nothing was too much trouble and I can only conclude she is a true credit to the professionalism this company portrays. Highly recommend

R. H.

Really professional support throughout from JF on my sale. Thanks especially to Ashleigh Jukes for her good work.

M. R.

While the sale of our house wasn't straight forward the staff at Jan Forster's went over and above repeatedly to ensure the process went as smoothly and as fast as possible. Communication was exceptional and the friendly, personal and supportive tone of the staff, particularly our lead member Lauren Vincent, meant that we always felt in safe hands. I would recommend this company and this branch to everyone.

L. C.

Jan Forster were so helpful and the whole process has been so smooth and easy for us from start to finish! Valuation was carried out in line with Covid guidelines so we felt safe and totally comfortable which was great. This is our first time selling a property and honestly I don't think the process could have been better - we've been dealing with other estate agents for buying and can say that Jan Forster by far are the best at communicating and keeping us up to date, thank you!

E. G.

We've just finished purchasing our first home through Jan Forster Estates. Having made the mistake of employing a dreadful solicitors firm, the process was a long, and stressful process. Throughout, however, Jan Forster remained in close contact with us, were professional, and provided us with the reassurance we definitely started to need! I'd definitely recommend Jan Forster, especially for their ability to manage us at crisis point!

J. R.

Just sold my house through Jan Forster Estates and it was an excellent service from start to finish. Very responsive to all email and calls, kept me up to date on the whole process and made everything as clear and easy as possible. Would highly recommend Lauren and her team.

O. H.

I would definitely recommend Jan Forster Estate Agents. The staff were very helpful and informative.

R. A.

I am happy to recommend Jan Foster estate agents to anyone. I have been using the Forest Hall & High Heaton branches from October 2019 - December 2020. I was in the sad position of having lost my father in 2019 & having to clear and sell the home he lived in and loved for 60 years in Forest Hall. From the outset Lauren & Alayna treated me with sympathy and understanding which made a difficult situation more bearable. They also did the basics very well and marketed the house well and actively, bringing in frequent viewers. We had a buyer at the asking price within 2-3 months. When that buyer backed out they also put me in touch with their auction partners who did get the sale done. Due to Covid & my not living in Newcastle Lauren even read the meters for me on the day of completion. Very nice people, very helpful and they knew the local market in that area. Thank you all! :) Richard.

We have used Jan Forster estates to sell a number of properties over the years, but with the last sale they really did excel themselves. The service was exemplary, supportive, proactive, positive, quick and the team were always kind, friendly and polite when speaking on the phone or over email. In particular the team at the High Heaton branch in Newcastle are outstanding, I can't say enough about how utterly brilliant they were. Thank you and keep up the excellent work.

M. L.

Friendly, professional and helpful staff who go the extra mile to help clients! Amy was quick and efficient at getting our property listed for sale & everyone I have dealt with here has been great.

D. R.

Brilliant service from Jan Foster Estate agents at Heaton. They managed both our letting and subsequent sale of our property. Special mention to Lauren Vinton who managed the sale brilliantly especially as we had some difficulties along the way. Highly recommended

A. D.

From start to finish Jan Forster could not have been any better. Absolutely fantastic service. The valuation was spot on and the way the house was presented when advertised was exceptional. Our sale was quite a complicated one and this was made so much easier by the staff at Jan Forster especially Lindsey Scott who went above and beyond to help us finally exchange and complete. If we ever move house again we will definitely be using Jan Forster.

K. D.

Unfortunately our sale was made more difficult with COVID restrictions, however Jan Forster was with us all the way. They went above and beyond to keep us updated on our buyers progress, speak to the rest of the chain and were always available to answer any queries or concerns. Their friendly, professional and approachable service added the human touch which was very much appreciated in such uncertain times.

M. C.

It has been an absolute pleasure to deal with this organisation in general, and Amber Bulloch in particular. She has gone above and beyond to help us find a suitable property while also clearly being mindful of her responsibility to the property owner. I highly recommend her and this firm!

I. C.

Having recently purchased a property through Jan Forster I found Lindsey Scott to be excellent. She was on top of the sale all the way communicating between the seller and myself as the buyer and progress chasing and following up on any issues. Super service and very friendly

N. T.

We were quite awkward clients for Lucy at Jan Forster and she was patient and always helpful. She really understood exactly what we wanted and made a real effort to help us find it. Once it came to progressing the sale and logistics the team were very responsive and it all went well.

S. A.

I recently purchased a property through Jan Forster and they have been very helpful from arranging the viewing of properties and eventually completing the purchase. Lindsey and team were very nice and responsive to our queries even during the challenging working hours for everyone due to covid restrictions. Thanks for your help!

J. C.

Friendly service, very prompt in liaising with the vendor to obtain updates for us.

Z. W.

Made a google account just so I could leave this comment as the girls absolutely deserve it. Lindsey and Lauren made the experience of buying our first home so smooth for us, they were so helpful and accommodating. I would definitely recommend Jan Forster to anyone looking to purchase a house! They are amazing at what they do, professional, friendly and efficient.

G. C.

I can't praise the staff at Jan Forster highly enough. Professional, responsive and unfailingly supportive, they offer fabulous customer service. A special mention must go to Lauren Vinton, our Branch Manager, who is a complete star. Our purchase was complicated by lockdown measures, making things even more stressful, but I felt throughout that Lauren was on our side. I don't know what I'd have done without her cheery professionalism, and she worked tirelessly on our behalf (even on her day off!). exceeding all expectations. to complete our purchase. I wholeheartedly recommend Jan Forster to help you through what can be a very stressful time.

N. S.

The staff at Jan Forsters are easy to deal with, but don't use their auction services as it goes very much downhill with them. They only sold my property after I withdrew from the auction as a last bid attempt for them not to lose the money. They don't treat it like an auction with 4 bidders 'bidding' the same amount (I thought auctions were supposed to increase on each bid), they then focused on one bidder to negotiate a deal which they pushed hard with. The auction house work for the buyer only and even when they admit the seller is right, do not enforce their contract to complete within 56 days. It took almost 6 months to complete the sale through the auction house.

J. O.

I’d like to thank the staff at Jan Forster for their professionalism and perseverance to ensure we got the sale. Special thanks to our contact Lauren who made sure everyone was happy with the sale.

R. T.

Jan Forster were great from start to finish, with no issues in between. In particular I’d like to thank our agent Lindsey, for being very proactive, especially when it seemed like communication from either side had slowed down. Had it not been for this, it probably would have been quite a bit longer before we actually managed to move in!

P. S.

We chose Jan Forster in High Heaton on the recommendation of a friend and have not been disappointed with the excellent service from valuation to completion. They weren't the cheapest quote but worth the extra as we were kept up to date every step of the way during a stressful time. Thanks to Lauren and her team for the help we received!

a. r.

we were let down by removal company on move day and lauren got (during the covidvirus), an emergency one within the hour. She and they were great Jan Forster and North East removals wallsend

D. Y.

Great customer service, communication and reach. I sold my house through the Heaton branch and am buying my next home through the Tynemouth branch. They have been very helpful and considerate throughout. I would advise conducting your own viewings as you will have a lot more knowledge of your own property. My experience is that the staff conducting the viewings are there as guides only and have little information regarding the property.

J. S.

What a great service we received from the Heaton branch! From the initial valuation, to helping us all through the sales process and finally through to that last push to get the sale complete. No question was a bother, and they gave it their all to get completion done ASAP once the ball was rolling. Massive thanks to all that were involved in the sale of both our properties.

M. S.

After a unfortunate housing experience. All the individuals worked hard to find us our dream family home. Thanks to Lucy, Lauren and Christie we are hopefully now on our way to our new adventure. Excellent and efficient communication throughout.

R. Y.

Excellent service, would highly recommend! We worked mainly with Lindsey and Judith on the purchase of our house. Both very helpful, friendly and professional and responded very quickly with all our questions. Thanks ladies!

i. h.

Have been a client with the Heaton branch for about 6 years and they have never let me down in finding a tenant the experience I have had this month was amazing and the staff were very good from start to finish , dealt mostly with Jack Card who was very professional and had a pleasant manner

S. H.

Lauren dealt with all queries professionally and promptly keeping us informed of the sale progression and chasing up all parties. A credit to the business

H. P.

In this pandemic period, it is not easy to maintain a quality service and met deadline ( stamp duty holiday ) to complete a house buy/sell transaction, your office really can acheived that and we really appreciate that

L. H.

Everyone we have come into contact with at Jan Forster have been extremely professional and helpful. Query's have always been answered promptly and with sensitivity. I would highly recommend.

S. U.

Lauren provided us with a super professional service, through a complicated sale and always with a human touch.

K. M.

I can only recommend there service from pre sales valuation to progress updates during the sale looking forward to working with Jan forsters again in the near future.

A. G.

Good Customer service and very professional. I am very thankful to Lauren at the High Heaton branch as she was really helpful during my transaction. I really appreciate.

J. S.

Jack C went above and beyond to help me secure my place and was very professional. A good estate agents :)

d. b.

Always easy to contact and quick to respond when required, by far the most knowledge of the local property market in my opinion.

K. S.

Quick and very efficient at marketing and selling our property. I would 100% recommend Jan Forster!!

K. S.

Excellent service, everyone we have dealt with has been lovely & helpful. Very happy with our choice to sell with this company.

Great experience with Jen. Answered all our questions, was very quick to sort all paperwork and respond to emails. Really clear on what was needed and when.