Reviews of Property Ladder. (Real Estate Agency) in Norwich (Norfolk).

Property Ladder

73 Reviews

68 Comments

Real estate agency

Real estate agent

40 Exchange St, Norwich NR2 1AX, United Kingdom

Description

Information of Property Ladder, Real estate agency in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Property Ladder

Reviews of Property Ladder

L. B.

I recently sold my property with the Property Ladder. I would thoroughly recommend the team. It was a first class service, I was kept informed all the way through the sale. Any questions or queries I had were always dealt with promptly. Every member of the team I spoke to were always polite, friendly and helpful. 5 star service. Thank you to the Property Ladder

K. A.

My partner and I found our first home through Property Ladder and have been relieved by how easy the process was. Communication was always very quick and clear. We mainly spoke with Maia and Laurence; both were very friendly, helpful and quick to respond to any questions. Would definitely recommend buying through Property Ladder!

A. T. D.

From the day I happened to enquire about selling our house. We got the best service. The most flattering pictures of our house made us feel really proud to show the world what we loved about our home. Thank you Maia for all her time and effort. Also, Jenna who showed a real caring and professional attitude and great communication skills. Happy to highly recommend all of the team, they did a grand job. Thank you all.

L. A.

This is the first house I've ever sold and Property Ladder have been great from start to finish and have removed a lot of the stresses due to their wealth of knowledge. I would particularly like to say a massive thank you to Ben Cox, he has been a real pleasure to deal with, he has taken care of all my questions and general lack of knowledge of the moving process. Without Ben's cheerful and friendly assistance, this process would have been a lot harder and stressful, thanks Ben, you are much appreciated and I will happily recommend you to anyone without hesitation! 5*

W. A.

Great bunch of people who helped us buy our first amazing. They helped with everything we needed to know when buying our first home. Great communication throughout the whole process. Definitely use again!

M. S.

We purchased a house through property ladder and they were so efficient and friendly. Always chasing up which is what you want when buying/selling a home. They were quick to respond to queries. Would deffo recommend thank you :-)

A. B.

Property Ladder were our vendor's estate agents and were absolutely wonderful to deal with. Maia was so incredibly responsive whilst always being polite and friendly - we couldn't have wished for a better experience with them. Based on our interactions with Property Ladder, we would absolutely recommend them to anyone.

O. N.

We sold our first home with Property Ladder and were very happy with the whole process. First we had Marie come over to value our property and she gave us a guide price that far exceeded our expectations. She also recommended an open day so that we only had to prepare our house for viewing once. This worked really well for us as we have a young child who likes to make our house messy! After our viewing day, we received the asking price we wanted which we were delighted with. Throughout the whole process the team at Property Ladder were polite, professional and very well informed and made the whole process of selling our house as pleasant and stress free as possible. We would like to single out Marie and Ben for particular praise as they helped us out a lot and were always available to answer any questions we had. We would recommend property ladder to anybody.

S. E.

This is the third time I've used property ladder to buy/sell my houses and I genuinely wouldn't ever use anyone else! James has always been brilliant and very efficient when it comes to taking the photos and listing our properties and is so easy to talk to and a really lovely person. Ben has dealt with us on our most recent sale/purchase and he makes you feel more like friends than just clients. It's always nice to have a laugh and joke with him when he calls. He kept us up to date with everything and nothing was too much to ask, he has always been very helpful and informative and is always there to give advice house related or not! Thank you so much for making this a stress free process. I would highly recommend property ladder to anyone selling their house. Straight away you can feel the family run tight knit group who work together and it's always been a pleasure!

M. C.

We recently sold our property with Property Ladder and couldn’t be happier with the service we received. They were professional and proactive without being pushy or sales-y, their fees were simple and clear. Everyone we dealt with were incredibly personable, friendly and easy to communicate with. We never had to wait long for someone to get back to us if they weren’t available when we called, all questions and issues were resolved really quickly - we really felt they had our backs and we were in safe hands. We had regular updates after-sale and Ed was really proactive with communication between all parties in the sale to ensure that everything was kept moving along. And best of all they secured us our asking price within a week of being on the market! Could not recommend the team at Property Ladder more highly - thank you all.

S. W.

From initial viewings to completion, Maia at Property Ladder was so responsive and helpful. After going to viewings with other agents where they didnt know any details of the property, I was pleasantly surprised when Maia knew the answer to every question I had about the house. I always received a very quick response and nothing was too much trouble. I will definitely be recommending Property Ladder to friends and family - I couldn't fault the process!

S. W.

I recently bought a property through Property Ladder, supported by Maia Wolckers, and found her extremely helpful and professional throughout the entire process. I would thoroughly recommend them, as buying a house can be very stressful - working with a great agent makes a world of difference! I would thoroughly recommend them.

C. R.

The team at Property Ladder recently completed on the sale of our home. We were really pleased with the services from start to finish. Response times are really quick, the team are polite and professional and did everything they could to make the whole process go as smoothly as possible. We would definitely recommend them, great service!

M. N.

I have just sold a house through Property Ladder and cannot fault their service and professionalism throughout the whole process. They offer an efficient, prompt and friendly service and Laurence who handled my sale was really polite, helpful and easy to work with. Would thoroughly recommend them if you are buying or selling.

S. G.

We are just about to complete the sale of our property with the help of Property Ladder. The sale has been handled by Maia, who was a delight to work with. She has such a positive manner and was really responsive to all of our queries. Having her manage the process certainly took the stress out of what can be a rather stressful time! I certainly would be happy to go back there.

K. B.

We’ve used Property Ladder for our last 2 house sales, and wouldn’t use anyone else. Both experiences have been great, very friendly and professional. Very responsive and good at keeping us up to date. Ben and Marie at the Spixworth Branch were so helpful and supportive. Thank you.

A. C.

My partner and I just purchased our first house through property ladder and couldn’t be happier with the service we received from Maia. Whenever we had any questions or worries, we were able to contact her and always got a quick response. This was so valuable to us as our solicitor wasn’t always quite as quick to respond and chase things for us. We highly recommend property ladder and will definitely be using them in the future!

T. S.

We bought our first home using this estate agents, and had Maia to assist us on this journey. She was super friendly and warm, quick to respond and very supportive and helpful. When I went to pick up the keys, we even got a goodie box and bottle of Prosecco!! What a win.

K. W.

I have used PL several times now as they have consistently high standards of customer focus. Being a family steered business, they have inherent core values which their teams seamlessly adopt. Really likeable sincere people, thoroughly recommended.

c. k.

Property ladder have provided an excellent and extremely professional service. They secured us a very swift and quick offer on our property and helped throughout the transaction wherever they could. A big shoutout to Laurence who has answered 100’s of my emails and helped keep things ticking along smoothly to ensure we exchanged. A fantastic estate agent who I have already recommended to other family members and will continue to do so. Thank you!!

L. W.

We sold our property with Property ladder in november 2020 and we were absolutely delighted with the service we received.. They were a delight to work with, answering any queries efficiently and quickly. They generated a huge amount of viewings for us in the first weekend of showing our much loved home and secured an immediate sale for us after a great deal of interest. We would have no hesitation in recommending them !

C. E.

We have enjoyed our experience with Property Ladder for always keeping us informed with up to date information on the process of buying our property. Always giving good advice on our purchase. Very polite and professional.

C. C. R.

Great service from start to finish, nothing was to much trouble and were quick sorting any issues out, which there was virtually none. Great honest recommendations for other services you may require as well. Really friendly staff all round in both Norwich & Spixworth offices. Top marks all round for Property Ladder and highly recommended.

Д. Г.

Property Ladder did a great job at helping me purchase my flat. They are very professional, organised and most importantly they are genuinely nice people who are are happy to help and pleasant to work with.

a. k.

Many thanks Laurence and team for all the help to get our purchase exchanged today, shame its another 4 weeks to move but you got this through quickly, looking forward to moving in and getting everything out of storage

J. D.

SERINA, Let me say a massive THANK YOU to you for your help / guidance over the years to the end result you said we’d get the MORTGAGE . Thank you for your time most of all as you had a few messages out of hrs also … Truly THANK YOU 👍

t. g.

Just completed a purchase through Property Ladder for a fantastic property in New Costessey, the team have been helpful and friendly throughout - keeping the sale on track and to complete. Happy to recommend.

D. M.

I would highly recommend Property Ladder,I dealt with 3 different Estate Agents during my recent move and Property Ladder are head and shoulders above the other agents. When I made enquiries they were dealt with in a professional manner,and when they said that they would get back to me they actually did(unlike other Agents who you had to constantly chase) James and Laurence and all the other staff at Property Ladder thank you for your services,I will not hesitate to recommend you to others and if needed will definitely use again.

s. h.

I was really impressed with the service and communication received from property ladder. It was a rocky road for me and I felt really supported throughout and given good advice. Maia was absolutely brilliant and I would highly recommend them as an estate agent.

S. H.

I have just purchased my first home and Laurence has been absolutely amazing throughout the whole experience! Even though my solicitors were a total nightmare. Very friendly and professional service provided by himself and Maia even after we had completed. I would definitely recommend! Thank you all very much

A. L.

Genuinely professional service from Property Ladder Estate agents in Norwich, Norfolk. I have asked James Brooks, the director at Property Ladders Estate Agents to help me sell my lovely flat. I cannot speak highly enough of the service this company offers compared to other agents. In addition to competitive rates, the team are professional and friendly and always respond to phone calls and emails immediately. I will certainly continue to use Property Ladder and recommend them to anyone who wishes to rent or sell their property in the area. Many thanks to Georgina Felgate who helped me to find a flat and always supported me with good advise in professional manner.

L. R.

I honestly cannot recommend Property Ladder estate agents enough! Initially my house sale was under the instruction of a large well known chain of Estate Agents in Norwich however I was unhappy with the poor service I received therefore I switched to marketing my property with Property Ladder- if only I had done so sooner! From marketing the property to arranging viewings and finally to the actual sale the whole team have been superb. Thank you Property Ladder!

s. d.

Property Ladder have made a stressful event alot less stressful. Lots of great advise, really friendly and put my mind at ease all of the time. Thank you Property Ladder

T. D.

Last year i sold 2 properties with property ladder one being my late fathers flat, Georgina was very understanding/sympathetic and helped me get through a very emotional and difficult time! Couldn't recommend her enough. The whole team at property ladder are very friendly, professional and helpful will definitely use again in the future! :)

L. P.

Very pleased with the high level of service received from the Property Ladder team. They were polite and professional at all times and also - very importantly to us - honest and realistic in terms of the value of our property, which in turn ensured a quick and successful sale.

E. C.

Thanks so much to Property ladder. I could not recommend Marie and her team highly enough. All queries dealt with immediately, communication always excellent and a smile on offer at every meeting.

R. N.

Brilliant estate agents full of friendly and professional people. Will definitely be using again!

G. M.

We cannot fault Maia and Ben in particular at Property Ladder in Spixworth for their excellent and outstanding service to us while buying our property. They could not have been more helpful and we would thoroughly recommend using their services if you happen to be buying property in the Spixworth area of Norwich.

M. B.

We received fantastic communication from Marie at Property Ladder throughout our purchase of a new property. I would highly recommend them and would use their services when selling a property.

C. Y.

Just completed what turned out to be not the easiest sale due to difficult solicitors. The team at Property Ladder were professional, fair, friendly and helpful throughout. It was a pleasure to deal with James, Ed and Georgina. They worked tirelessly to market, sell and help the sale go through. They far exceeded my expectations in terms of service and effort they put in, which helped make everything more bearable. Thanks guys.

D. K.

I dealt with Property Ladder as a buyer. Sales negotiator Maia was a superstar. Nothing was ever too much trouble for her and she pushed the transaction across the finish line with the estate agents. Thank you Maia!

M. A.

Great small team of people who really care about their customers, not like some of the big Estate Agents. Would definitely recommend to everyone looking for a pleasant and smooth transaction. Sold our property in 1 day and got the keys to the new one 5 weeks later, so can't ask for more!

S. C.

I have successfully sold two properties with Property Ladder. Everyone within the team and friendly and professional, nothing is too much trouble. You won’t get this kind of service with the larger estate agents. 5 star service all the way at a very reasonable rate. I would highly recommend.

S. B.

Maia was absolutely excellent. Polite, helpful and personable, everything we could need from an estate agent, she reassured us through the whole buying process. Thank you Maia!

T. W.

Brilliant! We received excellent help and support. PL were professional, supportive and understanding of our requirements and, most importantly of all, sold our house!

H. S.

Friendly and helpful staff, who went above and beyond for us in a recent purchase. They made what was a stressful time a lot easier, and were incredibly quick in their responses when asked queries. I hope not to be moving any time soon, but if I did I’d happily use them!

S. E.

Extremely efficient and professional firm with charming staff who went beyond the normal remit to help out with many issues. They maintained the high level of engagement with the property sale right to the very day of completion and even helped facilitate and sort out administrative issues after the day of completion. Outstanding on all levels.

M. B.

Great estate agents, with staff that are so helpful. Just sold through them which was hassle free. I would not hesitate to use again and thoroughly recommend Property Ladder.

S. D.

Property Ladder, you are the best. Use Property Ladder, forget the rest. Marie and Ben, the best there is, Just use them, ok? They are the biz!

J. R.

This company is amazing. They are the cheapest by far with no hidden extras i.e. such as photos. Extremely friendly & professional from beginning to end. Good, honest advice. Sale achieved within 1 week. Family run company and it shows in their approach to doing business how it should be done. Don't go elsewhere.

C. M.

Professional from start to finish, going above and beyond to help wtih the sale of my property. Honestly couldnt recommend enough. Georgina is a great asset to the company and a pleasure to deal with!

J. W.

Thanks to Maia and who handled my recent purchase, very good comms throughout the process, and very friendly and helpful. Will use PL again in the future!

A. W.

Ben and Ed have been in constant contact from day 1 valuing our house until the completion date. Couldn't recommend them enough.

M. R.

Excellent service from this agent, always kept informed and sale went through smoothly

C. A.

Excellent service throughout the entire buying process. Informative, helpful and felt like a personal service from a family run business. Can't recommend enough!

D. J.

I have dealt with them for many years and as ever excellent service and the house was sold in a few weeks.Efficient and attentive and nothing to fault.

R. S.

Great experience working with Georgina at Property Ladder Norwich. I was kept om the loop and updated regularly through the purchase, highly recommended :)

G. S.

They did a good job would highly recommend them no complaints 👌

C. L.

This is the 3rd time in the last 2 years I have used Property Ladder and they have been great.

S. D.

Very responsive, helpful and kind. 4 stars as was buying off them so cannot comment on the experience of selling through them.

N.

Always really friendly and keep you in the loop at all times. This is the second time we've used for both buying and selling, and would do again.

N. m.

Property Ladder again have provided an excellent service for the sale of our property.

E. G.

Great personal service from the team here. So glad we used them instead of some of the bigger firms. Great rate and wouldn't hesitate to recommend to anyone.

B. A.

Best estate agents ever, wouldn't dream of using anyone else.

D. B.

Really good service provided here, would certainly recommend. Really friendly, no pressure service and happy to help when needed.

A. W.

A very attentive company to deal with - speedy and approachable.

L. G. m.

C. M.

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