Reviews of Chancellors - Summertown Estate Agents. (Real Estate Agency) in Oxford (Oxfordshire).

Chancellors - Summertown Estate Agents

160 Reviews

84 Comments

Real estate agency

Estate agent

Property management company

Property valuer

Property Rental Agency

255 Banbury Rd, Summertown, Oxford OX2 7HN

Description

Information of Chancellors - Summertown Estate Agents, Real estate agency in Oxford (Oxfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Chancellors - Summertown Estate Agents

Reviews of Chancellors - Summertown Estate Agents

S. M. G.

I was extremely pleased, and impressed, by the level of service provided by Chancellors. Ian Henry took charge, personally, of every stage of the process - from the initial evaluation to the eventual sale. He knows the local market in north Oxford inside-out, he kept in constant contact with updates and advice, and he was able to sell the house promptly for a very good price.

E. P.

Having considered a number of agents on my mother's behalf, Francis' representations led me to believe that Chancellors would offer the most professional and caring service for an elderly lady selling her property. I was not disappointed. The advice offered proved to be sound and the team were always quick to respond to any queries raised. The sale was ultimately dealt with by Daniel, whose upbeat, positive attitude was very reassuring. I was extremely grateful to the whole team for their support throughout the process. I would definitely recommend Chancellors, Summertown to anyone wishing to market a property in that area.

J. S.

We received an excellent service from Daniel Parrot and Greg Thomson from Chancellors in Summertown when selling our flat. They were polite, knowledgeable and extremely efficient. Nothing was too much trouble for them and their service was over and above what was expected. They kept us informed at every step and worked very hard. The fees stated when we initially showed interest in selling through Chancellors did not change throughout the process and the services they described were exactly what was provided. They were professional and experienced. I would recommend using them to sell property in this area.

Y. D.

I am very grateful to Ms Katie Palmer as my agent. She is high level professional

Y. O.

My purchase, from viewing the flat onwards was a really positive experience. David Tyrer at Chancellors was polite, knew the details of the property well, and got back with answers to all my enquiries promptly. Communication on the progress of the purchase has been excellent. Friendly and professional, I would happily recommend both David and Chancellors.

D. B.

I recently engaged Chancellors to sell my house in a tricky economic climate and now I am looking at Exchange within a couple of weeks. David Tryer is very good at his job and introduces the right people to view your home. He works very closely with your specific needs and always goes the extra mile to ensure that everybody is happy. I highly recommend Summertown Chancellors and David in particular.

G. H.

Having negotiated a recent property purchase, through Chancellors in Summertown under the expert guidance of David Ingram, permit me to offer a few comments. Firstly, David’s smart, professional appearance generated confidence. We knew immediately that we were in good hands – a view vindicated by subsequent events. Evidently David is a man of great experience. He possesses excellent product knowledge and our various questions about the property received cogent, relevant and full answers – many concerning technical matters about how the property was managed. David also showed great attention to detail. He had fully taken on board the brief concerning the buyer’s needs, and all the relevant aspects of the property were nicely highlighted during our two viewings. Furthermore, David should be noted for his sheer efficiency. Within minutes of my phoning to make an offer, he was calling me back having contacted the sellers. Thus an agreed purchased price was reached in what must be a record time! Ping! – and the Memorandum of Sale arrived by email. This was good news. Throughout all stages of the buying process, David’s attitude was positive about both buyer and seller. Clearly if you are dealing in property Chancellor’s is the place and David Ingram your first port of call there. An excellent showing all round; we could not have received better service. Thank you. Oxford

O. P.

Searching for a property - Good (4 stars) Application Management - Good (4 stars) Check In - Good (4 stars) Property Management - Bad (2 stars); Unresponsive, refused to fix minor/major issues Check Out - Okay (3 stars) Deposit Returning - Terrible (1 star); It took 1 month from check out to receiving a notice of deductions. The deductions were unreasonable, and when we challenged them we were ghosted and did not receive any replies. It is now 2 months after check out and Chancellors have held the entire deposit for this time, including the undisputed amount. This isn't paperwork, it's real money that could be a mortgage payment or several food shops, and the delay and lack of responsiveness is inexcusable. Overall - Okay (3 stars) Advice - Apply the same level of excellence you apply to sales to property management and check out management Update - Almost 3 months after moving out, we finally have our deposit back. The TDS adjudicator assessed that the amount Chancellors recommended as a deduction was almost double what was reasonable. Chancellors make their recommendations based on 'their experience', and don't seek quotes. I would advise anyone to challenge the deductions that Chancellors suggest. Unfortunately, this process takes at least 4 weeks and up to 8 when using the TDS, and most renters can't afford to be without their deposit for this long. Once again, the system is stacked against the individual and favours the landlord. I hope that Chancellors review their deduction recommendation process and are more open to a dialogue with tenants (before they leave a lukewarm review on google). Communication was sent repeatedly and not acknowledged.

L. H.

Our experience with Chancellors has been superb, and we are delighted to have moved so smoothly to exchange. Thank you Angela and David for your initial help with finding us the house. Daniel Breslin has been brilliant - he is always willing to help, and responds quickly to enquiries. He has gone above and beyond what we would have expected, even offering to introduce us to new neighbours, and recommending a builder. Many thanks.

I. M.

My experience with Chancellors Summertown, especially with Danielle Morton has been extremely pleasant. She was very professional and efficient. She showed me the exact properties I was interested in, she followed up in a timely manner with the landlord when I expected feedback on finalising the tenancy contract. It has really been a pleasure working with her to find my ideal property to rent. Danielle many thanks for your support. I also want to thank Hannah Mustoe who has been very patient and professional through the entire process.

J. W.

We received excellent service from Daniel and Francis during the sale of our property in North Oxford. They were professional, helpful and timely. They kept us up to date with progress from initiation to sale completion. I would not hesitate to use Chancellors again.

A. K.

I’ve dealt with other chancellors branches and the one in summer town is the best. Communication was easy, right on time with the viewing and very helpful staff. Special thanks to Ms. Katie Plamer who made the whole experience very smooth! Especially for someone who’s nee to the UK :)

H. S.

I approached Chancellors informally about selling my flat in North Oxford in mid-September; Patrick identified a potential purchaser without even putting the property on the market, and the sale went through before the end of November. I can honestly say that it was one of the least stressful property transactions I've ever experienced. Everyone in the office was helpful and friendly, and it was also reassuring to get regular phone calls and emails from Chancellors' sales progression team.

R. R.

I arrived in Oxford with nowhere to live and very few sofas to crash on. However by the end of my first day I had already seen and found a flat that perfectly suited my needs. Chancellors were instrumental in making this happen with a very special thanks going out to Ms Danielle Morton. She was patient, dealt kindly with a barrage of my desperate calls and made sure the process was well-explained and as smooth as possible. Along with her sense of responsibility, her sense of humour also made quite a difficult situation a lot easier to deal with! Both me and my housemate are indebted to her for all her hard work! Big thanks to both Chancellors and Danielle!

J. S.

Contemplating a house move for the first time in 30 years was daunting to say the least. Daniel Parrott was our first contact with Chancellors and he immediately put my mind at rest. The whole team at Chancellors were lovely and the process flowed easily from the valuation through photo sessions, links to legal teams, showings and completion. Everyone we came into contact with had professional but friendly attitudes. Help and advice was available as much as we needed. The team were reassuring and even the process of showing people round was done for us in a trouble free way. To our relief the house sold quickly and easily. Thanks Chancellors Summertown! (We have also used Chancellors in Headington to sell / rent out a house and they are to be commended too).

R. H.

I have used Chancellors in Summertown several times recently to buy, let, and sell property. They have always been extremely professional and determined to make the deal that was best for me, especially when I needed a quick sale for financial reasons. Their front-of-house staff all knew me and my circumstances and were friendly and helpful all the time. Highly recommended.

S.

Adam worked hard to find us a suitable rental in challenging conditions. He was responsive and proactive throughout the process and good to work with.

J. O.

I've had excellent service from this Agent. They are highly professional. Keep you informed at all times. Give viewing feedback on every viewing. Respond really quickly, and are very pro-active in terms of contacting potential buyers.

R. M.

David and Patrick were really helpful with our house purchase. We felt they genuinely cared about finding the best property for us, and provided great communication and personal approach. Thanks for all your hard work.

D. B.

We spent a long time chatting to various local estate agents about selling our flat and, unconvinced by their sales patter, initially opted to use an online estate agent as we hadn't been persuaded using a high street agent would bring any benefit to the sale. Then we spoke to Chancellors' Summertown branch and the contrast couldn't have been greater - they stood out from the crowd as being genuinely knowledgeable about the local market and they took time to explain their strategy for the sale which came across as canny and well thought-out. This gave us the confidence to sign up with them despite losing fees we had already spent on the online agent. They lived up to their promise and we sold for significantly higher than their competitors were even suggesting we put the property on for. My thanks to both Daniel Parrott and Greg Thomson for doing such a professional job on our behalf.

I. T.

At the beginning of our house search, we dealt with a few estate agents before we decided to only go with Chancellors, the sole reason being Angela Lessani's great passion, knowledge and service. As an experienced estate agent, Angela could see that we were not quite sure what we were looking for as first time buyers, so she drove us around and showed us several properties (different style, location, budget and condition). This experience was invaluable - we felt like on one of those "find a dream home" TV shows. Angela advised us on pros and cons and helped us find our dream home! She goes far beyond her duties, listens to any concerns you might have, understands that house buying is probably one of the biggest decisions, always returns calls, keeps us updated and is even available on weekends. I can only highly recommend Angela!

T. B.

David and Patrick oversaw the sale and purchase of our recent move and both were very attentive and helpful throughout the process. We had a few challenges with both the sale and purchase due to changing circumstances outside of our control, and they helped us greatly in resolving these issues. Highly recommended.

M. G.

the Summertown Chancellor team is amazing. Katie was patient and kind, helped me on this journey, I am very pleased and grateful. I recommend

p. s.

Chancellors have helped me with my flat sale in oxford, during this process I found them very professional and always provided best possible help/advice. I would highly recommend them. I have also used their conveyancing service and they always updated me with the latest information on sale process and when things needs to be chased they did it professionally.

A. M.

David is a real asset to the Chancellors Summertown branch. David’s professional and honest approach was always reassuring. His communication skills are second to none. On this occasion, unfortunately, our purchase did not go through, nevertheless David’s positive outlook and support means we are not discouraged.

D. D.

Daniel, Francis & Greg (Chancellors better beware of headhunters and reward appropriately!) have been great in getting my home in Harefields sold! I found it very difficult in this economic climate where there are now so many uncertainties, to give my trust to yet another agency. But they (in particular Daniel) turned it into a smooth process, keeping me informed, ironing out a few challenges along the way and keeping my confidence up to follow my own instincts rather than be forced to sell in a way that I wasn't happy with. Saying that, it doesn't mean they didn't advise me, far from it. They were just great and I would recommend these guys to anyone who has property in their patch.

A. V.

After a long and rather stressful period on the search for a flat to rent, it was a strike of luck that brought us to Danielle Morton at Chancellors Summertown. She has been of great help with all kinds of questions, viewings and paper works, and we have finally found a nice new home to rent. Highly recommended!

E. R.

I have Francis to thank for contacting me regarding a house he thought I might be interested in buying. His professionalism and knowledge of the Oxford Sales market is excellent and I am extremely grateful that he had the foresight to suggest the property, particularly as I was not actively seeking to purchase at that time. I viewed the property in early December and completed the purchase by the end of January.

A. B.

We have just sold my Mother In Law's house through Chancellors and I have to thank Angella Lessani for her work and dedication for getting this far. Not only did Angela work incredibly hard in getting people to view the property, once the offer had been made Angela continued to work tirelessly to make sure that we got to contracts and they were signed to a timeline for everyone in the chain. Angela has a huge enthusiasm and work ethic, she is thorough and determined to see a sale through. In my experience this is rare and of great value in an estate agent. I recommend Angela to anyone trying to sell their house and would certainly use her again if I were in the same position. Thanks Angela, a great job well done.

H. W.

I found the service to be very professional and polite and it was a pleasure working with both yourselves and your recommended solicitor. I was very happy with the advice that was given pre and during sales. Well done and would not hesitate to using Chancellors again in the near future.

N. C.

Just wanted to say that I have had some excellent assistance from Lucy Fuller regarding my flat. She has been consistently responsive, on the ball, and helpful. You do not always get this - from other companies or indeed from Chancellors - and it makes you realise what a difference top-class service makes to your experience. It takes so much of the stress out of the process! Thanks Lucy.

A. C.

David Tyrer at Chancellors Summertown has gone above and beyond when helping with an elderly relatives purchase of a flat and subsequent sale of her house. Nothing was too much trouble. He has been very supportive and helpful and has the made the whole process much easier.

T. V.

I purchased my house through Chancellors and would highly recommend them. David was punctual and professional throughout. I'll definitely be going back to Chancellors for their services in the future

A. M.

Very helpful and informative from the outset. Excellent advice on preparing for photographs and viewings. The viewing schedule was professionally conducted and convenient. We achieved our target price very quickly and are very happy with the outcome.

G. R.

We recently moved to Oxford and circumstances were such that we had to find a place to rent fairly quickly. Homayun from Chancellors was extremely helpful in showing me around different properties on short notice and going the extra mile to point out some of the advantages of each, a place around the corner to buy groceries, a nice family restaurant down the road, nearby parks, etc. Great service and would definitely recommend.

E. H. P.

Chancellors worked really well for us. David Tyrer was a great communicator and helped us secure a great flat for my mother with minimal hassle. Keep up the good work Chancellors!

P. M.

Found a beautiful flat in central Oxford and moved in all in the space of a week, thanks to the kind and efficient team at Chancellors. It was a pleasure dealing with Kieran, who suggested the place to suit our criteria, arranged a viewing at short notice, and very courteously showed us around. We fell in love with the flat and feel at home already!

R. M.

Recently negotiated the rental of a flat in Summertown under the guidance of Kieran Chappell and Hannah Mustoe. All in all we experienced a first rate service, Kieran was friendly and polite, understood exactly the type of property we were looking for and was more than happy to go above and beyond to follow up some fairly unusual queries. Hannah did a sterling job of ensuring all our contracts and paperwork were all in order in plenty of time for the move and wasn't afraid to chase the pair of us to make sure we moved when we wanted to! Fantastic experience, would recommend to anyone looking to buy in the Summertown area.

J. E.

I was the buyer on a recent transaction with Chancellors Summertown acting for the seller. I dealt with Francis Winstone-Partridge mainly and also Daniel Parrott. I found them to be highly professional, responsive, fair and user friendly. I was happy with my experience and would recommend them to others.

C. C.

Amazingly quick and easy service. Ben Shaw worked around my schedule to find the best time for me to view properties, and then once I expressed interest in one, worked with Chris to rapidly to get all the forms turned around, and landlord informed, so that the whole process could be complete in a few hours. Never been so easy to get a flat!

J. W.

Francis was exceptionally helpful throughout the process of buying my flat. During the negotiation he was efficient, straightforward and transparent and kept me regularly informed. Subsequently, he has gone out of his way to help smooth the path to exchange and completion.

J.

My property search has been looked after by David in the Summertown Office. Both the Manager Steve and David have always provided myself and my partner with top level service. David always keeps us well informed and really takes our requirements into account. 5 stars from us!

S. T.

Many thanks to Kieran and all the other staff at Chancellors for helping me find a flat in Oxford. I am very happy with the help and service you provided. I also found the onlinesystems for paying and signing agreements very good and easy.

p. w.

Looking for a lettings agency to manage your property? Look no further than the lettings side of the Chancellors Summertown Branch. In particular ask for Kyley Dickinson, the Lettings Manager. From initial discussion to final letting Kyley provided sage, timely advice and direction with regards to the letting of my apartment. She proved adept at matching my expectations for the let with a strong marketing strategy. With such a well balanced approach it was no surprise that Kyley was able to source a suitable tenant in short order. Top job! Kyley carefully handled each stage of the process directing her team to good effect. In particular Kieran was there to process and answer a raft of questions I posed with regards to the letting process, paperwork and suggestions for the flat. Throughout he retained his affable, good humoured disposition whilst also accurately responding in a timely manner with detailed answers. Thanks to you both for a successful let! Phil

S. H.

The Summertown office is a very professional, fast and efficient working location, I am happy to be in contact with. The agents found me rapidly a beautiful place to rent. Well done Summertown Team Sven

C. J.

We have recently settled in Oxford. To rent a flat, Chancellors letting team was very helpful. Kieran and Kyley kindly explained and guided the procedure to those who are not quite familiar with the rule and process of renting a property in the UK context. Oxford has many such academic visitors who urgently need accomodation as well as helpful service when renting. I surely recommend Chancellors as a reliable agent for colleagues when they come to Oxford.

F. V.

I'm echoing most folks here, but Chancellors is the best place to come to if you're searching for a flat in Oxford. My husband and I were so lucky that Homayun was the one to help us out - he is absolutely fabulous! He is full of positive energy and really goes the extra mile to find his clients the right property and show them what it would be like to live there. He had a special challenge in us since we were trying to find a pet friendly rental - all other agencies told us it would be a "struggle" and that we should give up our pets. Within the first 10 minutes of us meeting, Homayun was adamant that he could find us the perfect place that was also pet friendly. And he did - the next day! Homayun even showed us around the neighborhood and gave us personal recommendations for restaurants. He also called us after work hours to deliver the good news. I've never met a realtor (and we met plenty) that would go above and beyond like Homayun. We would give him 10 stars if we could!

C. R.

Dealt effectively with our desire for early exchange and long completion during the sale process. House sold within a few days and Richard ,Francis and Daniel provided excellent advice and updates at all times during the intervening months.

S. A.

Very good quality apartment rented to us for our short duration of stay. Ben Shaw was very helpful and informative when renting this property to use and I highly recommend his expertise to anybody looking for a place to rent in the East Oxfordshire area!

g. m.

I would like to thank Steven Dilley for his very thorough, informative and insightful help in valuing my property and for putting me in touch with the company's preferred suppliers re. a quote for potential work on the property. Highly recommended.

M. H.

I cannot thank you enough for the magnificent service we have received throughout the process of selling our house with you.I have been particularly impressed with the amount of communication between yourselves and us, as buyers. This has made the whole process seem far less stressful, as we have been kept informed every step of the waySo once again, many thanks for all of your hard workand for remaining so positive and cheerful - much appreciated!

L. G.

David Tyrer was very easy to deal with from the Buyer’s perspective and very helpful. Professional, friendly and helped to make the transaction proceed smoothly.

A. K.

Superb experience in renting out our property with Chancellors in Summertown. Great advice with fabulously attentive and professional service from Andrew, Laura and Jamie.

P. B.

Excellent service from Chancellors. Francis went way beyond the extra mile to help the sale go through and we are very grateful to him.

J. G.

Summertown Chancellors gave excellent service on a letting -- and Danielle Morton was particularly helpful, patient and straightforward. Highly recommended.

K. N.

Tom Garbutt was always very approachable as he handled the sale to my son of a Marston property. Tom showed a clear understanding of the complex funding process we had to go through, communicated this to his client, kept on top of matters and kept the seller aware - through both the smoother and the rougher parts - until we were able to exchange. Faced with some very late complications created by the seller, Tom worked excellently with both sides to find common ground solutions. Thank you Tom.

J.

Heartfelt thanks to David Tyrer who stuck with the selling of our house through a roller coaster ride that finally delivered .David ,throughout, was was always available ,always followed up on what he said he would do and always contacted back .Optimistic and unflappable he dealt professionally throughout .Thanks also to Patrick for his advice ,availability and time .

A. M.

My experience with Chancellors has been excellent in all respects: the staff is professional, efficient, attentive to the client - going the extra mile to be helpful.

S. M.

Exceptionally professional and helpful service. Both Laura and Jamie made a particularly stressful move down to Oxford easy, and perhaps even enjoyable! Highly recommended.

H. G.

Excellent service from Chancellors Summertown, with particular mention to Danielle Morton, whose well turned out appearance and first rate customer service outlook, helped me to realise I was in the hands of a professional through and through.

D. E.

David Ingram (Chancellors) recently sold my Mother's Flat in Summertown. The service was first class and I was kept informed at all stages of the sale.

R. A.

David was very helpful on the purchase of the flat. Accommodating and informative. I would recommend David and chancellors in Summertown.

D. S.

Most frustrating website I have come across for a long year. Lots of alternative useful information but very difficult to access basic information about property for sale. Massively difficult and really really disappointing.

K. A.

VERY PROFESSIONAL,PROMPT AND COURTESY MADE DEALING EASY AND ENJOYABLE.

D. G.

David who helped us bought a house at summer town is exellent and professional. Highly recommended.

B. W.

responsive, helpful, straightforward to deal with

N. H.

Chancellors were great when it came to the marketing of my property. The service was very smooth and professional. Ian and Farzana are particularly recommended.

S. H.

Thanks Ian, Tom and the team. Brilliant service

R.

Really great communication !

B. B.

A stressful process was made much easier thanks to Francis' calm and professional approach.

B. W.

Very professional service from Ian Henry.

S. D.

An excellent service delivered in a highly professional manner with a swift outcome.

J. H.

Very dogged in pushing through a sale quicky and clearing away all kinds of legal hurdles

T. L.

David was very helpful and the company is great！

D. B.

Excellent and efficient

J. S.

A. T.

S. I.

Adam McBrien, was a perfect professional, who went beyond the call of duty, to ensure the smooth closure of the letting transaction and experience. He gave regular feedback and keep me in the loop at every step of the way, through phone calls and Email.

G. R.

T. K.

G. B.

M. H.

P. M.

We were very happy with Ian Henry's communication and support in the process of marketing and selling our house in Summertown, Oxford. We would recommend Ian to anyone looking to sell their property through Chancellors in the North Oxford/Summertown catchment area.

J. S.

I would like to say how fantastic Tom Garbutt has been finding us a buyer for our house. Tom has a fantastic grasp of the local market street by street and how prices and expectations can differ even in a small geographical area. Tom's tenacity to achieve the price our property deserves was apparent from the start. He shows such professionalism and honesty when dealing with both us (the sellers) and our potential buyers to make sure everyone feels they are getting the best deal. He is always efficient and responsive and gets back to you very quickly with answers. He anticipates situations and goes out of his way to make sure things run as smoothly as possible. Tom worked for us while he was at the Headington office and he has now moved to Summertown- Headington's loss is certainly Summertown's huge gain!

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