Reviews of College and County Letting Agents Oxford. (Real Estate Agency) in Oxford (Oxfordshire).
College and County Letting Agents Oxford
9-10 St Clement's St, Oxford OX4 1AB, United Kingdom
Description
Information of College and County Letting Agents Oxford, Real estate agency in Oxford (Oxfordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of College and County Letting Agents Oxford
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
10am–1pm
Reviews of College and County Letting Agents Oxford
C. C.I rented with C&C for 5.5 years. Overall, my experience with them was very good. They were generally quick to respond to any complaints and/or issues with the flat. My last two property managers, Tabitha and Laura, were an absolute dream to work with, especially Laura. Laura handled everything so professionally and quickly. She was also able to address certain long-standing issues. I was always so impressed by her professionalism but also her flexibility in terms of working with me and representing my concerns. She was also incredibly fair with regards to the final check-out, which went very smoothly. I would rent from C&C with Laura again in a heartbeat.
K. K.I have rented a property from College and County for the last year. Ines was my main contact during this time and she was always amazing! Throughout the year, Ines was very helpful and thoughtful. She constantly made life easier for me and I can't thank her enough for that. Recently I have been speaking to Libby from Property Management, who has also been really helpful and it's clear her aim to make the move out process much easier too. I've had a great experience with College and County and would highly recommend.
C. W.I have had a very good experience renting with College and County. I have mainly been in contact with Callum. He has always been very prompt to answer any questions or queries I had. When there was an issue with the overhead plaster in my room, it was sorted quickly. The staff in the office were always very friendly if I ever popped in to ask something. I would be happy to rent with them again. Their customer service was certainly a league higher than the previous lettings agency I used in Oxford.
M. W.I've rented with College & County for the past year and they've been amazing! They have always been very quick to respond to any complaints/issues with the property and have them sorted efficiently and hassle-free. Our property manager, Sonali, has been so easy to work with and has handled everything very professionally and to a high standard of quality. I would definitely recommend renting with them, as I will do so in the future.
e. b.I have been a tenant with C&C for 8 years and this journey has been a fantastic experience for me. They have always been responsive, kind and efficient. They have also helped a lot with my end of tennancy in a very difficult situation.
They are serious and trustworthy.
Thank you to all the team!
M. U. &. B. L. T. &. V.The service is amazing. I am receiving prompt reply from my Property manager Callum who is always supportive. All my queries are resolved with best support. I have moved in my apartment (it's been over a month) and I am enjoying my stay here. Thank you College and County. I am definitely going to recommend you to my family and relatives.
M. H.I rented in Oxford through College and County for 1 year. throughout which my experience of the agency was extremely positive. This was a great relief having had very poor experiences in the past, when renting properties in Oxford through other agencies. Callum was my property manager, and I am very grateful for his kindness, professionalism and help over the past year. I found the agency to be organised, helpful and fair throughout my tenancy.
F. R.Now entering my second year and second tenancy with C&C. I have found them to be very helpful, supportive and responsive - much better than my previous experience with Chancellors! Getting the contracts set up has been very efficient and feels more secure through their use of the platform Goodlord. Any maintenance has been dealt with as swiftly as possible with people usually being sent out the next day - many thanks to Sonali, and now Callum, for managing our properties, they've always been very responsive to phone calls and emails. It also feels like C&C have a good relationship with their landlords as they're very open to reasonable requests and do their best to ensure a good living standard, especially in comparison to many student properties. In return there are maybe slightly higher requirements for property maintenance and cleanliness but nothing unreasonable or that doesn't benefit the tenants. I would definitely recommend renting a property managed by C&C if you have the option!
E. F.Definitely recommend any students studying in Oxford to rent form College and County. We rented our accommodation for a year and overall had a great experience. Any issues were sorted in a timely manner by our property manager Sonali. Sonali was very efficient in her email replies and genuinely seemed to care about any helping solve any problems.
M. N.I rented through College & County over the past year 2021-22 and I was incredibly happy with the service they provided. All our queries were answered fast (Sonali in particular was a great point of call) and any maintenance issues were dealt with swiftly. I could not recommend them enough.
B. P.Cristina from College and County dealt with our HMO application very successfully and it was an easy process. I would highly recommend them. Cristina was efficient and professional regarding all emails and telephone conversations sent and went beyond all my expectations. Thank you for all your help once again College and County.
E. P.College and County were great during our move - responsive, quick and helpful, in stark contrast to some of the other property management firms in Oxford.
S. A.From the start of the letting procedure, through to the end, College and County were incredibly friendly, efficient and professional. Sonali and Ines in particular were absolutely amazing.
Any issues with regards to maintenance were dealt with in a timely manner, and the people who were brought were incredibly quick and skilled. Not only this, but the staff were a joy to talk to even when having a supposedly mundane phone call!
I have been with many different letting agencies throughout my almost 7 years living in the Cowley area, and College and County were undeniably the best.
10/10 from me! :)
Y. T.Highly recommended!
I am very happy with my experience with College and County! They are always responsive, helpful and professional from the very beginning of initiating the contract, till the end of my tenancy. They gave me the feeling that they really considered the problems from my perspective, which makes me feel so warm, especially during this special period of time. A special thanks to Sonali and also the whole property management team, for doing such a wonderful job!
Again, I would highly recommend them, even though you are students and new to property rental like me!
S. M.Throughout the processing of finding a property for me and my partner to move into Lewis and the College and County team were extremely helpful in arranging virtual viewings and answering any questions and queries we had promptly and clearly. Would recommend to anyone looking for properties to let in Oxford.
E. J.College in County were fantastic in helping us find a property to rent in Oxford for the year. Lewis was extremely helpful and always very responsive to any questions we had. We are thrilled with the property so far and any issues we have had with the property have been resolved very quickly. An excellent estate agent.
L. R.My partner and I were in a property managed by the Thame College and County Property Management team for just over 2 years, and our time with them was superb. Our main point of contact was Ellen, who was always able to solve any issues we had quickly and left us with a smile.
When it came time to move out, we received the initial inventory report to say that the professional clean wasn't up to standard. We immediately called Ellen who informed us that she had already been in touch with the cleaners and that they had been booked in to re-attend to the property. This saved us a huge amount of stress!
We had a horrible experience with our previous agency, so Ellen was like a ray of sunshine!
S. P.My partner and I rented a property with College and County in Oxford. Throughout the whole year College and County were very supportive, attentive, proactive and very prompt to respond. They actively helped us through any queries or difficulties we had and were always very pleasant to lovely. Our property manager Tabitha Tyrrell was especially helpful and lovely, and made our experience very enjoyable and easy. Thank you!
A. M.Really happy with my experience with College and County! Their Property Management Team is responsive, helpful, and they go above and beyond to make this tenancy run as smoothly as possible. Maintenance issues are sorted quickly, communication is excellent, and this results in an extremely efficient, high-quality service. I would highly recommend them, particularly for student lettings.
A. S.Highly recommended, its the best letting agency in Oxford .
We were tenants under College and County for over 3 years and during this time they communicated excellently on every aspect of our agreement and terms. Excellent service from the entire team (special thanks to Ines and Verity) .They were also available instantly to any operational aspect of the property .
A huge special thanks to Verity and her operation team, not only for being so efficient and helpful with everything we need, but also being a very kind and caring person at a very sensitive time when she didn't need to be.
We really sad leaving Oxford but really happy with the service.
D. M.Had a great call with charmian, she listened well and recommended some great properties, very helpful with my questions.
V. A.Verity Smith has been outstanding with sorting out the property documentations including the Inventory reports and very friendly during face to face Propert Checks. Verity is very professional and polite in everything that she does, and its been incredibly nice to receive her followup emails.
Lewis Stacey has been very professional, helpful and prompt to our needs with our property search and referencing. Outstanding communication and dedication to his work and ensuring the clients needs are met as quickly as possible. Our agreement was done very swiftly and smoothly which gave us peace of mind. Friendly staff, that are reliable and efficient.
Thanks for all your help
The whole College and County team are incredible and do everything to make it easy for you to settle in your new flat/home which is just wonderful and its the best Estate agents and team I've come across.😄
B. C.I rented a place in Oxford for 5 years with C&C, and I have absolutely no complaints. I communicated mainly with Verity, whose conduct was always irreproachable and very friendly, but all the staff were helpful and flexible. They do try their best to be as un-intrusive as possible and to make you feel really at home. If I ever return to Oxford and need a place to live, I shall ask for their help again for sure.
I. F.Had a very good experience with C&C. Charmien was very helpful with organising viewings.
M. H.Great staff and, in particular, Danielle. She really helped us through all the renting process. Thank you as well to Ines and Cristina, they were brilliant. The best experience with an estate agency that I have had in UK so far. Really recommended.
Updated: I have just finished my letting contract with College and County and I can confirm that they have been incredibly good during the year I have rented the flat. It is the first time that I feel my rights as tenant are protected. They really try very hard to give you a hand every time you need it and they are VERY quick at fixing broken things in the house. I am so glad that they were my last letting experience in the UK, they have definitely erase all the bad experiences I suffered before. Well done guys and specially thank you to Tabitha, you are a star
P. F.We've been renting from College and County for 4 years now and they have been brilliant. Verity and Ines were always responsive and helpful with any issues we had. Every maintenance problem was resolved within a few days. Amazing service and the best agency we had so far.
P. C.We have used College & County exclusively over more than 10 years for a let-only service for an extensive portfolio of flats and recommend them without hesitation. The quality of their tenant selection is our primary reason for using them; secondly it is an owner-managed business and all communication with them is handled efficiently and professionally. They are an experienced team offering consistent points of contact from one year to a next which is helpful when managing renewals and a very busy summer changeover period. Paperwork and accounting is also handled correctly and without delay. From our point of view it is a quality, seamless service at a good price, and we have no reason to look elsewhere.
O. V.Great estate agents!
My partner and I recently moved to Oxford and the team at College and County were great from the start! They showed us round the property on a Saturday and had us moved in 10 days later.
They left us a lovely move in note and have been really responsive about a faulty appliance in the property.
Special thanks to Lewis and Tabitha for being really helpful and friendly! We will definitely be using their services again!!
A. E.Called this estate agents for some impartial advice and we were extremely happy with their service, they were very helpful, informative, professional and thorough. They gave us an excellent rundown of our situation, we were very happy after talking to them and understood where we stood a lot more. Very grateful and would recommend.
J. F.Very happy with the service and support received so far from College and County. Lewis was great at keeping in touch regarding the progress of the rental, and there to answer any questions. Have received a friendly, efficient and professional service throughout. Moving to Oxford from a few hours away, and with the pandemic, we were reliant on photos and videos of the property, so really pleased that it is just as presented.
N. A.College and County have been managing my property for over ten years now, and have unfailingly provided excellent service to me as a landlord, which I believe also benefits the tenants -- repairs are dealt with promptly and issues addressed. Very professional and pleasant staff. Highly recommended.
R. A.Brilliant service offered to me by these estate agents. I am thankful to Lewis Stacey for being approachable and supportive to helping me to secure the property of my choice. Swift and simple administrate process which led to securing my tenancy agreement quickly. I'm happy I found a property suitable for me through these estate agents that are helpful.
M. L.I had a very rewarding experience with College and County as I started to rent out my flat. I felt well informed and was not rushed. They were responsive and made, what I feared could be a challenging process, much easier. I have already recommended them to a friend, who had a much less enjoyable experience elsewhere.
S. S.We rented a house in Oxford from college and county for 3 years. The property management has been the best I've experienced; swift, effective and trustworthy. I have no complaints about any other areas of their service either, would recommend.
H.C&C were my letting agents for 4 years, and they were quick to respond to any concern I had. I liaised with several members of the team and all were polite, friendly and helpful every time. Highly recommend!
S. D.I had an excellent experience renting my house with College and County. They took great photos and my place was rented out within 48 hours of advertising. They found me an excellent tenant who has caused me no trouble at all. I live abroad and they handle the day to day running the property really well, with very good communication and efficient payment. They have an excellent group of local plumbers, builders, electricians etc to handle any maintenance, and the bills are always very reasonable. When I wanted to move back in to my property, they project managed some renovations for me to an extremely high standard. Sonali was my point of contact for this work at College and County and she was outstanding - friendly, approachable and very efficient. Highly recommended.
S. K.I am delighted to provide a review. College & County are by far the best agents I have ever encountered. They are exactly what they claim to be: caring, thoughtful and efficient. Their scrutiny of potential tenants is excellent. Nothing is ever too much trouble and the office is very responsive (particularly Lucy Woodall and Ines James). I cannot commend them highly enough.
A. S.Have been renting with C&C for almost 6 months now, and its been a very easy and pleasant experience. The staff are so nice and helpful, and very quick to respond to all our concerns! We've had loads of people come within days whenever we mention a problem.
Compared to our other letting agency, they have been a dreaaaam and made our time in our little house so nice! Actually really recommend them to other students.
x. w.I have been living in a flat operated by College and County since 2015. This is the fifth year of me living in the flat and I would really recommend CC to anyone who is looking for a good and reliable agency in Oxford. Everything contract-related is very transparent and I am particularly happy about how the maintenance team has always been operating - they have been very reasonable and responding fast when anything goes wrong. The communication between us and the landlord has also been handled really well. In short, I don't have another agency to compare since I have not moved to another flat whereas none of the horrifying Oxford renting-related stories have happened during the past four years so I count myself lucky.
这家中介是靠谱的，我住了五年，没有任何问题，推荐给大家。
P. S.I had a great experience with College and County and highly recommend them to anyone looking for an exceptional agent in the Oxford area. During my search for a place in Oxford I quickly realized that great letting agencies were few and far in-between, so it was a pleasant surprise finding a place with College and County as the agent. They were quick to answer my emails and phone calls, as well as very informative and accommodating during our discussions (I was specifically communicating with Danielle and she was lovely). Although I didn't end up going with the place (since I was offered college accommodations last-minute), I would still highly recommend them to anyone, student or professional, looking for a great agent in Oxford.
S. Q.I have 2 properties with college & county both for over 10 years, they have been great throughout, quick to respond to problems, good variety of professionals for any job from Plumbing to brickwork and at very reasonable charges, we have had problems occur and they have sorted them even on a weekend.
I am in the process of selling 1 property and College & County have been a great help in processing the property quickly.
Peter & Susan
Y. A. Y.Me and my husband were tenants of a property let & managed by College and County for a year, and we were truly satisfied to work with them from the first day to the last. It was our first house rental experience in the UK and we were a little bit worried at first. Reading the comments here, I thought it might be a struggle to get the deposit back at the end of the tenancy. But they were very responsive and resolved our enquires in no time. We discussed every detail with Chris to finalize our tenancy and he was very helpful about recommending the right things. It only took a week to get the deposit back after the checkout. It was a wonderful tenancy experience for us, I highly recommend C&C.
N. J.College & County are really excellent. They are extremely professional and as Landlords we couldn't be happier. Their whole team are unfailingly prompt, helpful and efficient. Nothing is too much trouble and we feel confident that any issues will be dealt with speedily - which is very good for the tenants and landlords alike. We have dealt with Maja over the years and she is outstanding - always so efficient, calm, reassuring, friendly and nothing ever seems too much trouble. She sorts out everything! We have the utmost confidence in College & County and wouldn't hesitate in recommending them.
A. K.C&C were always extremely professional and they dealt with any issue, great and small, efficiently, timely, and in a friendly manner. I had a wonderful experience with them throughout our 3-year tenancy and would not hesitate to recommend them.
E. R.My husband and I had to move to Oxford in a very short period of time. We are very happy with the service so far. From the beginning very professional and very friendly team of people. Very prompt and gave us all the necessary information without wasting a minute, which we were very thankful for. Lewis and Tabitha led us through the whole process and always there to answer any questions. Everything perfectly organized and we were very pleased.
B. C.We rented a postgraduate/professional property with College and County for 4 years. In the main, they were very efficient in responding to emails and trying to sort out any issues we had. Switching tenants in some of the rooms went very smoothly. The check-out was also smooth and the majority of our deposit was returned. With a few recurring issues, we did need to send reminders to try to get them sorted and make sure they didn't fall off the bottom of their to-do list. Overall, I would recommend renting through College and County to others. Much better service than previous agencies - especially from Sonali towards the end of our tenancy!
C. S.College and County were extremely helpful during move in and very professional throughout with clear communication. Would recommend
A. M. M.We are very happy with this agency. Yesterday we entered our new rental house and everything was in perfect condition. They are very professional and attentive. We highly recommend them.
V. W.We have been renting with C&C for 3.5 years now. Our property manager Verity is a star! Her support has been amazing throughout. Every maintenance issue, big or small, is addressed with super quick turnaround.
L. M.I was looking for a flat to rent and College and County was excellent. David was very helpful - he contacted me straight away with new properties and was available to answer all my questions.
Whole process from viewing the property to moving in was so quick and smooth!
H. H.Referencing and other checkin paperwork was done with web forms - simple and fast. Property manager Verity has always responded promptly to all issues. Overall the agency seems very professional.
C. P.I had a really good experience finding an apartment with the Oxford St Clements agengy and filling all of the necessary paperwork. As a foreigner I wasn't familiar with the renting process in the UK, but everything was very well explained to me and could happen online, which was very convenient. Ines, my agent, was very helpful, responsive and accomodating while guiding me through the process, thank you again Ines!
H. G.We are a group of post grad students/professionals and we have been so impressed by our experience with college and county. All of our dealings with Tabitha have been really positive and she has always been really understanding and responsive with any issues that have arisen during our tenancy.
L. S.Process for renting a property was smooth - C&C were professional throughout - and they helped make moving in simple and straight forward. They have been extremely accommodating during our tenancy so far.
M. D.I had a really seamless, professional experience with College and County from the stage of being a prospective tenant, through initiating the letting process, to property management once I had moved in. The team are always so helpful and responsive. Highly recommend
C. H. T.Fantastic letting agents from start to finish. Definitely the best experience we've had renting in Oxford, with prompt responses to issues as well as a very friendly and reasonable attitude to it all. College and County has an intimate small-agency feel, especially with Maja, but is also willing to spend the time and money to get things done right. We were very happy to call it home for the past three years, and we will definitely miss the place.
J. L.As a student in Oxford for the last six+ years, I've rented with a few agencies. College & County are the best by far of those I've used; a friendly team who respond swiftly to any issues or requests from their tenants. With renting prices as expensive as they are in the city, you want to make sure you have an agency like College & County making sure your rent is as stress-free as possible. Would recommend, especially to any post-graduate students out there.
P. B.Great experience! Staff more than happy to help at every stage and quick responses. Can't thank them enough for their help finding my new home.
R. C.College and County have been extremely responsive and very flexible during a difficult COVID period. Lewis was very easy to contact and sorted any issues very quickly and was a breath of fresh air compared to previous estate agents we have used within Oxford. I recommend them highly.
M.I contacted college and county regarding a property that I saw on rightmove. They told me that the flat was unavailable for the move in dates I was interested in. However they proceeded to ask me what kind of specifications I was looking for so they could help find another fitting property.
The best aspect of this exchange was their responsiveness. All of my emails were responded to in an hour or two. I was never left waiting, with my current housing agency i can wait over two weeks for a response and usually have to call to prompt one.
I spoke to Kameca and Danielle, thank you for you’re help. I will be getting in contact.
M. H.There were many issues with the property upon my arrival, like heating, shower, leaking pipes. So, you’d ask why it is not a one star! The answer is the level of support I received from C&C. In particular, Chama was a game-changer, turning my frustration at the beginning of my tenancy into satisfaction. I found her very responsive, friendly and helpful in sorting out the issues. So far, the communication with the landlord has been clear and effective too. All in all, I would happily recommend C&C to others.
g. f.I have rented from 11+ different landlords and letting agents across the country over the last 11 years and College and County have been the best by a mile.
From day one, they accommodated our needs which included needing to be one of the first to view the property, sent clear information to me as only my partner was able to attend the viewing. Even prior to the new legislation coming into place surrounding certain fees, college and county did not charge for many of the fees that other companies would and those they did charge were very small comparatively.
I was not living in the area at the time and they were very patient and communicated with the landlord for me regarding me coming into the office to provide my passport etc after the initial deadline. when I did come, they immediately knew who I was and what property I was there in relation to, which demonstrated a great level of professionalism and customer focus.
The landlord we rent from has also been brilliant and there have been no issues, however I am confident that if there had been and this had been a property owned by College and County, that they would have been more than happy to help.
furthermore, they have been great at keeping us updated as tenants and being transparent about the renewal of contracts/the partial returning of a deposit from the first to second contract year.
Their staff have always replied to any communication in a friendly and prompt way.
genuinely could not recommend this company Highly enough.
L. L.College and County have managed our rental property for several years now and we have always found them to be extremely efficient, quick to communicate and sort out any problems. At the end of a tenancy, we've never had to wait long for a replacement tenant and everything is arranged with the minimum of fuss. Very satisfied.
N. S.Our family moved to Oxford for my husband's studies. Coming from a different country, we did not know many people locally who could assist us with the transition. The College and County team helped us secure a home, find cleaning services, answered our many logistical questions, and even cared for the property in our absence when the pandemic caused us to leave unexpectedly in a rush. We are deeply grateful to Sonali Deshpande, David Gilson and each staff member who assisted us. We recommend College and County very highly!
r.Verity Smith was our property manager for our flat we rented for almost 3 years, she was always responsive and professional and was there whenever we had any questions or needed help in anyway. Verity was always on top of anything we needed fixing and is a really caring, bubbly person to have had as our main contact for the past few years!
E. S.As tenants we have so far been very impressed by College & County: the team are friendly, efficient, and attentive. Any issues have been responded to and dealt with promptly and cheerfully. Communication is excellent: the use of various online media in addition to telephone contact means that we have consistently been kept fully informed about any maintenance or other issues in the building. The fees and procedures were reasonable and clearly explained: their policy of no renewal fees certainly distinguishes College & County from other letting agents! Overall we feel that we have been well respected as tenants (often one feels that other letting agents only have respect for their landlords) and that we have built-up a good relationship with the team. We have renewed our tenancy with them twice now and would thoroughly recommend them.
B. S.My experience of working with College and County was excellent. Members of staff were very helpful, understanding and responsive. If I needed help with anything at my house, it was offered. Periodic property inspections were actually quite enjoyable, like having friends around.
T. I. M.Had a great experience with College and County from the first phone call. Their costumer attention is definitely very different from other Property Agencies I had to work with in Oxford. The staff is friendly and trustworthy having a refreshing way of working. Also, their processes/paperwork are easy, modern and professional. Could not ask for more on my arrival to Oxford, highly recommended!
A. N.An excellent and supportive partner in letting property. I have no hesitation in recommending College and County. I have been with them for nearly 10 years and am very satisfied with their timely and thorough dealing with admin and keeping me in the loop all the time. I have been especially impressed with Maja Szczotka who has inspected our property regularly and given us sound and sensible advice on any maintenance issues and helped sort out any issues. And Tina who also arranges for reliable contractors when needed. They have both been stars. We do not need to worry about our property let because we are confident it is in good hands. All the staff are friendly and try their best to provide a high quality service. We so pleased we chose College and County. Thank you all.
H. A.College and County have been absolutely superb. We lease our property through them and they have ensured high quality tenants and looked after us extremely well. They regularly keep in touch and have a personal approach whilst being prompt and professional.
M. M.College & County were our landlords for 2 years and were very easy to work with. If there were any practical issues with the property, College & County were quick to send professional support.
Sonali in particular was fantastic and is an asset to the College & County team.
J. L.We chose College & County as our letting agent and property manager as our son rented through them while at university, and we were extremely impressed with their operation from a tenant's perspective.
Now we are on the other side as a property owner, and I cannot speak more highly of them. They are professional and efficient, and are excellent at keeping us informed about what is happening with the property. The rental process runs smoothly, and work we have had done on the house has been managed in an efficient and cost effective manner with minimum disruption to the tenants.
I would not hesitate to recommend them to both tenants and landlords.
G. C.I've been a tenant with a number of different letting agencies before. College and Country have been the best by far, they're friendly and nice to work with
Update a year later after checking out: they were very accommodating when I had to make short-notice rearrangements to the checkout schedule (around the bank holiday weekend!) which made a stressful week less stressful. Thank you!
A. B.All the staff we’ve encountered at College and County have been so friendly and helpful, namely Maja before she was on maternity leave and Sonali. Everything has always gone smoothly, from signing the contract initially through to leaving the property.
Any issues we had at the property were dealt with in a timely manner and communication was always clear. I actually can’t fault College and County at all! It’s been a pleasure.
A. K.As a tenant, I've been really impressed with College and County: my husband and I just moved into a new property and the service has been professional and quick. I especially appreciated the clear explanation of costs and process (this is often where other agencies go so wrong). They've been friendly and fair - essential skills for a housing agency - and there's been answers for every question I sent through. So far, so great! I'm really happy we've switched into a property with C&C.
UPDATE: Feb 8, 2013. It's been one year since moving into our property. First, I must say, I love my new home. Things have been really smooth since we moved in. A few issues with our heating/gas were fixed with speed and the service was of high quality. There were a few minor issues where engineers were sent to the house without previous notice, but all-in-all, I'm still quite happy with C&C and the support they've provided.
A. B.As a landlord I have found College and County to be very professional agents. They took care to find me suitable tenants for my house and now the tenants have renewed for a second year. Visits to the property are followed by a clear informative report on the condition and helpful recommendations are made where necessary. Copies of invoices are supplied where any maintenance has taken place. My experience to date has been totally stress free and I would not hesitate to recommend College and County.
M. G.Friendly, knowledgeable and efficient staff, for two years from check in to check out. Our house was well managed from the outset and the end of tenancy property check / deposit return was done fairly. The landlord himself was great, and communication between him and us was well handled by the agency. I would rent a College and County property again. Thank you.
C. L.College and county has looked after two rental houses for me for several years and they take all the hassle out of my life. They select great tenants and give regular feedback on how the letting is progressing, they also deal efficiently with the normal household problems like drains, appliance breakages and keep me informed with me having to interrupt my day to sort them out. They have also negotiated HMO licences with the council on my behalf. I have had requests from other letting agencies but am not going to change. Thank you C&C
J.Overall we didn't encounter any problems during our tenancy, the staff were fast to respond to technical issues and queries, and were generally very friendly.
However being asked to pay £110 (each!) on a cleaning service to clean our small flat in order to meet their 'suitable' standards before moving out is beyond ridiculous. On top of this, we were charged £20 each for the removal of a binbag's worth of recyclable waste (small left- behind kitchen ware). Although £20 isn't a substantial amount, you would think that us paying an extortionate £110 each on a cleaner should cover an extremely minor inconvenience such as this. Meaning that unless you happen to be a professional cleaner while owning an array of advanced cleaning equipment, expect to spend £100+ to get your full deposit back.
So to sum it all up, it was a pleasant stress-free tenancy, despite the unethical practices to snatch some extra coin from students towards the end.
J. B.I have found College and County to provide an excellent service. They take care in finding tenants and are prompt and reliable. In terms of property maintenance the service that has been provided by Maja has been exemplary. She has had an eye for detail and we have great confidence in her capacity to work closely and sensitively with tenants to ensure that the tenants are happy and the property is well maintained.
C. P.I have been a tenant in a College & County house for the last year and a half.
Overall, I have been very impressed with the conduct of C&C. From initial contact to viewing the house, to paperwork to general communication C&C have been very good. We have extended with them twice, and due to circumstances these extensions were not possible for the full year. However C&C have been very flexible and, together with the landlord, have been incredible helpful with our renewals (and saved us a lot of hardship if they had have been unable to help!).
Use of facebook, emails, telephone and walk ins we have been able to contact C&C (and them contact us) with relative ease and responses for the most part have been quick.
From what I have seen and heard, I believe that the C&C's agencies fees are pretty good for the Oxford area, and they have been particularly generous with the renewals we have gone through.
In terms of contractors and repairs, we have been informed well in advance of any works that need to be done. Repairs and issues that we have highlighted have been responded to quickly, although in one case (due to contractor ill-health) repair commenced a lot later than we would have liked. But in all other cases it has been carried out in a very timely fashion.
Apart from the initial occasional inspection (to check we were not destroying the house) C&C have left us to it. On their part, I get the impression they build up a trust of the tenants based on early observations and communication for which my housemates and I are very grateful for.
Overall, impressed. And my hope is this will continue through the rest of the tenancy and into end of contract proceedings when they come about.
Thank you College & County (and the landlord)
H. J.College and County were excellent throughout the letting and managing process for us. Verity and the team were proactively in contact, responsive to messages and problems and a very helpful liason with our landlord. The experience was significantly better than with any other letting agent I've used in Oxford.
M. E. N.My son used College and County initially as a student tenant. We were so impressed with the service that, when we later became landlords in Oxford, they were the first agent of choice. In the seven years we have let our house through them, they have not disappointed. They are helpful, efficient, proactive and I would unequivocally recommend them.
J. B.College and County gave valuable advice regarding the renovation of our property. They were very efficient in finding excellent tenants and in being sensitive to our particular needs. Regarding property maintenance they have consistently acted very swiftly and efficiently and use reliable and effective maintenance contractors. A very professional agency supporting both tenants and landlords
S. C.College and County have been amazing at finding good, reliable tenants for me. It has been completely hassel free and a fantastic service. I can highly recommend their services.
S. K.A highly professional experience overall - the initial stages (viewing, booking deposit, inventory checks, move in etc) were well explained and well executed. Maintenance has been fine in the 7 months I've been there so far. There were small issues with the washing machine and furniture which were looked after. They replaced a shower when it stopped working, and gave us new chairs when the old ones became too rickety. Small repairs are promptly looked after. I don't know what the renewal/leaving/deposit refund process is like as I haven't experienced that yet, but I hope it will continue to be smooth. The only unusual (for me, but maybe it is an oxford thing) thing for me has been the 3 monthly visits to see if the property is being kept clean/well looked after. I have no problem with this as such (we do keep it clean/neat), but it does seem slightly intrusive to have checks so often. I suppose they deal with a lot of students and this way they can keep an eye on a property so it doesn't deteriorate if not looked after.
UPDATE: (to manager's response below). Thanks for asking your property management team to get in touch. She explained clearly that the checks are not 3 monthly as I had assumed.
a.I have been renting a few properties around UK for a few years now. College and County is definitely one of the best agencies I have had a contact with. The staff is friendly. They do not try to make you pay some "extra charges" (as some others do). Overall, I am happy with them. The office is conveniently located and I can always pop in if I have some problem. And they normally solve the problem really efficiently.
R. W.Best letting agency in Oxford. Help you through the whole letting process, making everything very clear. Good quality houses. All staff were very friendly, helpful and efficient.
R. P.C&C are an excellent ad reliable firm. We have found them to be excellent communicators and trouble shooters, they have managed our property now for four years, and the result is that it is always rented out to good tenants, is kept in good repair and it generates a good and steady income for us! Well doe all round
M. C.I suspect when looking for a rental property you don't necessarily consider the agent. You see something in the right area at the right price and end up with 'whoever'.
After having rented for more than five years in four different places with four different agents, I would pass on this. If you have a choice and College & County are one of the agents, I would strongly recommenced to go with them.
Why?
The whole process from initial enquiry to gaining the lease was incredibly easy - primarily because of Mark and his team. I also had some exceptional circumstances and they were happy to help accommodate those.
So that's great, we all know the 'sales process' will generally be the easiest part because they want your business. So it goes beyond that. It's about how you are treated once you are in.
Not only do C&C offer a great service representing the landlords, the after service for me has been second to none. Nothing has been an issue and any problems have been rectified very quickly. This is the sign of a business that cares and makes every effort to ensure, as a tenant, you are happy. And I can say I truly am.
Would like to thank Mark and Patrycja their Property Manager for their service, care and attention.
Will certainly try and continue to use C&C in the future.
Mark
K. W.We rented a student property from College & County for one year and were very pleased with their services. College & County dealt with maintenance issues promptly and made the renting process as simple as possible. Their communications were clear throughout and staff were always friendly and helpful. Sonali Deshpande (Property Manager) deserves particular commendation for her service. Thank you.
N. L.I rented through College & County for 3 and a half years in Oxford. They were always extremely professional and courteous. The regular communications and tenancy reports meant that both sides were aware of any relevant developments, and on the few occasions when I had need of contractor services they were very responsive. Penny Barrington dealt with most of my contact initially and was really on the ball. More recently my main contact has been Jade Woodburn-Rayner, who I'd especially like to commend for her efficient handling of a negotiation with the landlord about deposit amounts. I'd have no hesitation in using College & County again in future and have already recommended their services to new colleagues.
M. S.Thank you College and County for restoring our faith in letting agents after a difficult experience with another Oxford agent. You've been marvelous. On the ball, responsive to us and the tenants, and giving us confidence that our legal responsibilities as an HMO landlord are being complied with. You've dealt cheerfully and effectively with the minutiae needed during this summer's change of students, to make the house even better for the next crop of tenants. Bouquets due to David, who was patient and helpful getting us set up with you, and Sara for her work on the tenant changeover where we appreciated being kept informed of what was happening. Thank you all
J. C.C & C served as my Lettings Agency for three years and they were always responsive, helpful, professional, and imminently fair. I would wholeheartedly recommend C & C to anyone looking for Lettings Agency in Oxford, they are the best.
B. B.Thank you so much for looking after the property for us. It's so good to know that it is in good hands. We had several agents before C and C and you surpass them all a hundred times. You have taken away all stresses of being a landlord by being friendly, efficient and really caring about the property and the tenants, who I'm sure appreciate it too. It's several years now since we had the good fortune to sign up with C and C and it has been a pleasure ever since then. We appreciate what you do enormously and are very grateful. Thankyou!
C. D.My experience with College and County has been amazing! Everybody from the team has been so kind! From the lending process to maintenance, I feel very lucky I chose an apartment managed by C&C!
G. W.C&C took over the letting of the property I was renting midway through the tenancy and there was a marked improvement in the quality of service compared to the previous agents (Carter Jonas). For the majority of time there were straightforward tenant-agent processes with everything done smoothly, and on the rare occasion when there was an issue to resolve the staff were professional and appeared keen to balance the interests of the tenant with that of the landlord, which was much appreciated.
S. P.Would highly recommend College & County- best rental experience I’ve had with an estate agent. The property management team are professional, communicative and attentive when you need them. Thank you for an easy 18 months of renting in St Clements :)
D. B.College and County have looked after my property interests in Oxford since 2007. I don’t live in the locality so it is critical for a successful relationship that I can rely on their professionalism and integrity in everything they do for my tenants and me.
As a landlord, of course I seek to achieve a reasonable return on my investment, but in the process of pursuing this, my main objective is to provide high quality accommodation as a sustainable long-term investment for tenants to enjoy with minimum stress in a relationship underpinned by fairness.
The full management service provided by College & County is an essential ingredient in achieving my objectives and from speaking to tenants in my properties; they appear to enjoy dealing through College & County, which is of course hugely encouraging for me as a landlord.
Last, but not least, College & County management and staff are a delight to deal with. I wish them well and continued prosperity in providing what I believe to be an exemplary service.
L. S.I have been using College and County Letting Agents for nearly 4years. They have always been very professional and managed my property with very little or no input from me. It is great to know your property is in good hands. Thank you very much David Gilson and your team.
s. k.College and County have been managing our property in Oxford for over ten years and have always been very efficient in all this time. The quality of staff and the management is excellent and have always resolved issues in a friendly and businesslike manner. I cannot praise their work ethic enough.
R. S.College and County have been so kind and professional during my time. Sadly, due to personal circumstances, I was unable to sign my tenancy agreement but their support and assistance has proven to be everything I except from a letting agency and more! I can't recommend them enough. Truly great people!
R. G.I've rented from College and County for three years now and find them by far the most professional of all the estate agents in Oxford. Their properties are of a high quality and are well looked after.
F. M.I have been a college and county tenant for 2.5 years. The service provided has definitely improved over that time and is usually friendly and efficient. If there is a problem with the house that can be easily resolved, usually someone will be around quickly to help. I would use them again if I needed to look for another house to rent.
M. H.College and County are the best letting agents I have rented with in Oxford - easy to get in contact with, always willing to help no matter how small the problem, and consistently reasonable. The letting process is entirely paperless - ethical and also much easier to keep organised, and the staff are friendly and extremely reliable.
A. R.The experience with C&C has been wonderful, special thanks to Lindsay. She has been a gem in helping us sort out the details of the contract, being very cooperative and quick. It has been a pleasure working with her and C&C. All 5 of us who would be staying in the house have the same opinion. We had a great beginning and shall expect the same level of service from C&C throughout the time we spend. Tough to better the service offered by them as improving perfection is difficult! Cheers to Lindsay and C&C.
I. A.We were really happy with the service we recieved from College and County. Rachel went out of her way to accomodate our need to move into a house quickly before our tenancy ended elsewhere. Sara was also great at showing us around our new house and informing us how things worked including how to use the boiler timer:)
I would recommend this company.
G. F.The best estate agent in Oxfordshire, always proactive when it comes to repairs. Also, helped me out when I had a problem. If you are searching for an house/room college and county is the way to go for trouble free accommodation. 5/5
C. N.I have been a tenant in a property rented through College and County for the last 12 months; the team there have always been helpful, responsive, and thorough with any queries we have had. If something needed to be fixed, or even replaced (in our case a fridge freezer), the College and County team and particularly Patrycja have gone above and beyond to ensure that the time in our rented property was stress-free as we always knew we could rely on them. Best letting agents that I have come across!
a. W.As a hands-on landlord I have worked with the team at C&C on various levels from full management to let-only, with great flexibility from them always accompanied by generous, sensible advice. They take the trouble to get to know their clients and really do go the extra mile. The entire team are straight forward, a pleasure to work with and simply get on with the job with a smile and utmost courtesy.
S. B.I have had a very good experience with College and County who have been managing my property for several years. They are friendly and efficient and always get tenants promptly, with which I have also had a uniformly good experience. I would recommend College and County.
A. S.I rented a house through College and County for 2.5 years. When there were problems they always tried to send someone to fix it as soon as possible. They were also really helpful when I needed to borrow a spare set of keys. I found them helpful and communicative.
N. S.As a student at Oxford I rented with College and County for two years, and have only good things to say. I've heard horror stories from friends about other agencies, but C&C were efficient, professional, and nice to work with.
k. k.As student often I have found letting agents to be unhelpful and very negligent to their houses and the conditions they are allowing people to live in. College and county on the other hand has been the first agency to care when problems occur and try to solve the problem as quick as possible. All it takes is an email and they get back to you straight away, and they always make sure that any problem that occur will not end up resulting in money having to be spent by the tenants. Even the other day when I locked myself out at 8 o'clock in the evening they were quick to respond and got straight out to me which was great and saved me having to pay for a lock smith! Special thanks to Patrycja and David for helping me on this occasion. All of the college and county staff always seems so polite and helpful and I would recommend using them to anyone!
p. d.After being employed at College and County for the last 9 months as an Lettings Negotiator I would just like to say a little thank you.
I've learnt a lot since working there and everyone made me feel very welcome from the start! I really admire how the company has evolved over the years and massively respect the companies values, I can also assure its very much so an ethical business.
Not only do I recommend College and County as a great company to work for but they would honestly be my first and only choice as the no.1 letting agent in Oxford.
Miss you all.
Purdey
J. G.Very helpful staff, especially our property manager Sonali. Any problems or questions we had were very quickly answered or responded to. She has gone above and beyond to help us in many ways.
D. B.Thank you to Cristina for renewing the HMO licence on my property on my behalf and for managing to extend it to a 5 year licence which is a great bonus. The management team continue to look after my two properties very well and I am delighted with the efficiency and professionalism.
S. G.The C&C team are friendly, always willing to help and reliable. I have had no issues as a tenant with fees, maintainence or deposit schemes. I would reccomend them for long-term letting as there are no renewal fees which really sets them apart from the rest.
L. T.I have been really impressed with College and County during my recent search for a property to rent. Thanks so much to the whole office, especially Lewis, for always being so helpful and quick to respond, and for finding a property that I am very excited to move to.
T. H.Myself and two other professionals rented from College and County in Marston last year. I've never been sorry to see the back of a letting agent before! They were extremely professional, very friendly and helpful. Most importantly for an agent, they were very upfront and honest with us at each stage. I've rented with four different agents in Oxford and these guys were by far the best.
J. R.Fantastic service performed by College and County, especially to Lewis Stacey. The service was both highly professional and efficient. Absolutely delighted how he handled our large group of 6 people. Thank you very much! Would recommend to any first time people wanting to let a house.
P. R.I wanted a five year HMO licence, but being an old Victorian property with box sash windows, I didn't hold out much hope! College and County were brilliant! They filled in the forms, and sent the necessary certificates, such as fire alarm, electrical and gas. I didn't have the hassle to do all this. To my surprise, I have been sent a draft, indicating I will have a 5 year licence. They couldn't have been more helpful. I've been using them for about 20 years, and have found them very reliable and efficient.
a. h. r.During the year college and county were acceptable, they replaced our oven after we told them a few times that the ignition was broken making it dangerous to light. this was appreciated.
Our issues came when leaving the property, first of all they were unwilling to change the date or even the time of the check out appointment so that one of the tenants was able to get there.
Then they initially tried to deduct an unreasonable amount from the deposit. they claimed things were missing, when they were never present. In fairness to them when we appealed against this they backed down and returned some of the deposit.
E. G.I've been with College & County for three years as tenant. During these three years, the quality of service I've received from this agency has ranged from pleasant, understanding and flexible to downright incompetent.
Pros:
* They are a friendly bunch, and are generally easy to reach when you have problems.
* They are usually on the ball when you call them to sort out payments, etc.
* The have been flexible in the past on issues relating to contract renewals, notable by waiving admin fees.
Cons:
* They will often send slightly incompetent contractors, not follow up on shoddy jobs, or not give the contractor the info needed (i.e. half of what was meant to be repaired was repaired).
* They will often forget to tell tenant details of contractor's visits. More than once have I had electricians come and shut off electricity throughout the house when we were told they were just coming to check an alarm or something. Not so pleasant when you're working from home.
* As far as lettings agencies in Oxford go, the sign-up fees are a little steep.
If the above points were where the story ends, this firm deserves a solid 4 star review. However, please see below.
* MOST IMPORTANTLY: these people do NOT understand the landlord tenant act. The contract you sign entitles you to sublet your room subject to the landlord's approval, which will not be unreasonable withheld. C&C claim that this constitutes a change in tenancy agreement (which it does not, under the act) and that the sublettee is effectively a new tenant. They therefore impose obscene charges, and ignore any communication pointing out that they are incorrect. This effectively prevents you from exercising your right to sublet.
Overall, probably not the worst lettings agency in Oxford, but the incidents in the last year have left a sour taste in my moth and an overall bad impression of what I used to think was, and probably used to be, a decent lettings agency.
The agency have been in contact with me over the contents of this review, and state that they will look into improving some of the issues presented therein. They maintain their position on the issue of the sublet fee. Caveat emptor if you think you'll need this capability, which is offered by nearby agencies.
F.WE have been with College and County as landlords for over 3 years and the whole team have always gone the extra mile to look after us and our tenants. They are very professional and I always appreciate their care of our property and prompt attention to any problems.
T. J.I really appreciate the help and support that College and County have given me. I imagine working under less than ideal circumstances like a lot of people. The kindness and compassion particularly from Mr Ines has been amazing. Thanks for all you do. Its an inspiration.
Z. S.Ed was very helpful on the phone, answered all of my queries. Hope to speak to him again in the future.
J. M. G.The agents were very kind and patient with us. Particularly Ines and Gabi. Thank you very much for everything. We highly recommend them
A. K.Our property manager was really friendly and was always quick to answer emails. The house we rented from College and County was really nice and the year was a good one. All in all a good service!
S. R.College and County have been very helpful to me over the years. They have done a brilliant job of maintaining my properties which they rent to students and professionals as well as dealing with HMO queries. I like the way in which College and County have organised themselves in different departments ie. Letting Department, Property Management, Accounts Department ect. Overall they are a very reliable letting agency and I would highly recommend it to both Landlords and Tenants.
C. d. C.Hello all,
I’ve been with College and County for the last 2 years and the professionalism & flexibility are they greatest strengths.
Every time we had a query, they have replied and take action in less than 24 hrs! no doubts that I will renewal contract with them for next year – really recommend this agency!
Thanks :)
A. C.Very Friendly staff, very quick to respond to any queries and very efficient. No charge for renewing tenancies which has been great over the last few years.
As my property is managed by my landlord I cannot comment on any property management as this has not been handled through the agency.
J. C.I would heartily recommend College and County, as a Letting Agency, to any prospective tenant(s)
My girlfriend and I have recently rented a property in East Oxford, and the service we have received,
from the very start to the current time, has been excellent, in terms of friendliness, professionalism, and efficiency.
Purdey (Lettings Team) advised us from our initial visit to the property, and oversaw the whole process, right up to our moving in date. Purdey was both amiable and professional, always approachable, and able to offer advice and information (which for us, who were renting for the first time, was invaluable)
Upon moving in, Patrycja (Property Management Team) met us on our day of arrival, and as well as showing us around and going through the inventory, was both friendly and professional in answering any questions we had.
In addition, Patrycja organised a couple of maintenance jobs in a timely manner, and this work was completed both promptly, and to our total satisfaction.
We look forward to our time In Oxford, and it is reassuring to know College and County are there to support us throughout.
Keep up the good work guys, and many thanks!
I. W.College and County are professional, well-organized and friendly. They respond promptly to all our enquiries. The whole process of viewing, contracts, moving in etc. went very smoothly. I have dealt with many letting agencies over the years. I have no hesitation in recommending them.
M. A.Very good company. I have rented a property from them. Lewis was great showing me around a property and has since come back with a tape measure to help me measure up. I popped into the office on a Saturday to pass some paperwork and found all the staff inside very helpful and easy to get on. They all seem to want to help. Thank you
B. H.College and County have taken great care of the our house and tenants. The staff have always gone above the call of duty to ensure excellent management of the property. I would strongly recommend their agency.
K. H.Really happy with the service provided by College and County, they were always happy to answer questions throughout the process which made it a lot less stressful. Lewis Stacey was brilliant and I would highly recommend the estate agents to other students looking for reliable agents.
J. C.College & County are the third letting agent that I have used since living in Oxford, and are by far the most helpful and professional.
Repairs and maintenance issues have been sorted out very quickly and staff are prompt at returning phone calls. On the whole a great Letting Agency.
E.My overlall experiences with College & County have been positive to this day. The team members are very friendly, helpful and especially flexible and react promptly to inquiries in most cases.
I give four out of five stars, because I had a couple of situations where the symptoms of a problem were tackled rather than the problem itself (i.e. short-term solutions instead of proper fixing). Luckily, these have been solved properly in the end.
All in all I would recommend College & County.
B. H.C and c were our student lettings agents last year and they were really good. Any issues reported via email and we always had someone round within a few days at the most. Our shower drain was blocked somewhat when we moved in so there was always a big pool of water at the bottom filling up when showering. We explained how it was like this when moving in and they unblocked the drain without charge. The leaving/ deposit process went smoothly, and any deductions made were fair. Our representative from c and c Hannah was always lovely. Now we are with Enfields because of the area , and we really miss c and C, it's made us realise what a good letting agents should be like. (Fyi don't use Enfields!!)
T. S.One of the best in Oxford. Fast, effective, friendly and professional. Work with serious landlords in good homes. All friends and friends of friends have heard this agency is fair and affordable. Great reputation, and from my experience this year I am impressed.
r. b.College & County are simply the best letting agents for managing our properties. They are extremely professional and I do not hesitate to recommend them
Mike Bott
Director
Tudor Wood Estates Ltd
M. E.Emma was so helpful and got back to me with my tenancy letter within about 3 minutes! Couldn't recommend C&C more highly.
N. P.Good experience so far, occasionally unresponsive but normally attentive. Focus on finding good lodgers over volume, good reputation for not ripping off landlords with inflated maintenance costs.
L. S.College & County have been very helpful in our hunt for a flat. We have never had any issues getting in contact with them and they have made the whole process or beginning our tenancy very helpful!
R. J.I found all the staff I spoke with to be really friendly, professional and informative. Really glad I rented with them and would do again. Highly recommend.
M. M. M.I am very grateful to College & County. Ines was extremely helpful and was always available to answer my questions during the entire process.
I had a great experience so far, and I definitely recommend College & County.
T. 9.Excellent 5*. They were utterly professional, enthusiastic and above all the communication was first class. I rented a place on East Avenue and found the whole team from start to finish exceptional. If you have a place to rent or are looking to rent - look no further. Thanks
P. S.We visited College & County in August this year to discuss room rentals, Lindsay took time to explain the market in Oxford, provided us with a location map of areas to view. We found this approach most positive & helpful.
J.My first time letting out a property - felt supported and guided through the process by Lewis. Will definitely use C+C again in the future!
J. S.We had a very good experience overall with College and County. They were thorough in their work and the majority of their communication with us was timely and helpful.
J. F.I have used college and county as both a landlord and as a tenant. I have found them professional and responsive in both situations. James Fielding
H. C.Amazing job renewing the HMO licence-- C and C handled everything got all the documents together and submitted everything in good time so we got our 5 years renewal. A big thank you!
G. B.College and County is by far the most professional, responsive and friendly letting agency I have ever had dealings with. Highly recommend.
M. P.We had a very good experience with C&C, everything went smoothly and quickly, without issues. Whenever we needed help, had any questions or issues they were quick to sort things out were very efficient and all the staff were very friendly.
A. N.I have been a client of this agency for 2 years and I am 100% satisfied.
T. R.Really helpful Agency. Purdey really went the extra distance to help with communications between us and the landlord so that we could amicably negotiate a fair deal on a nice flat. Thanks for the continued support.
T. K.Thank you all of College & County staffs.
Especially, Thank you very much Patryja.
I couldn’t stay in my flat comfortably if there were not your kindness and supports,
because my English skill was poor and I couldn’t communicate easily.
I had a great time for studying English in Oxford because of your supports.
Thank you again. I can’t forget my time in Oxford.
Terry Kim
O. J.Provided brilliant service in dealings with the landlord and the property in general. Friendly and approachable, the best letting agency we've encountered in Oxford.
M. B.Had a great experience as a tenant. Nice, professional and very responsive. I would definitely recommend it to anybody looking for a property in Oxford!
P. J.College and County have served us extremely well for years. Thank you Verity for your recent swift action in keeping our tenants happy and safe.
S. W.I had a very positive experience with College and County. All the staff were helpful and efficient and found a tenant for me quickly.
Louise Wood
S. M.Great attitude from everybody I've ever dealt with at College and County. It is no wonder they continue to win so many great awards. Proper customer service where the focus is on fairness on all sides. Love it.
C. P.Sarah @ College & County has been a wonderful help throughout our entire letting process. Whenever an issue arose, she was right on top of solving it as soon as possible. She is very helpful and quick to answer any questions we may have. It has been a pleasure. Thanks Sarah!
T. M.The staff are all very helpful and knowledgeable. As a tenant, they provided me with a very good service from the very start when wanting to view a property right through to the very end and checkout. Thank you to all.
K. S.College and County have been very pleasant and efficient to deal with while renting my flat out. I was well informed about what was going on at all times despite living a long way away.
N. P.College & County address our issues quickly and on our terms, even through lengthy processes. Special thanks to Lindsay for helping us through a tenancy change swiftly and to our desires.
Y. B.Had excellent communication with Gabi, she was extremely helpful and responded quickly with concise answers.
J. J.College and County have been a great company to do contracting work for over the past 12 months. All of the staff are friendly and efficient.
S. J.We've ever had an problems with College and County during our tenancy, efficient and friendly, especially our property manager Verity. Would recommend
S. G.Very good agency. They have great customer service, respond quickly and sort out issues promptly. Their fees are quite high otherwise it would be 5 stars.
D. W.Professional, approachable and efficient - we've been very happy renting through this company for five years! Definitely recommended to our friends.
T. Z.So friendly, so efficient, so resourceful!
I was really impressed by the service you provided while other agencies just replied me "sorry we don't have anything available for you now". What a contrast!
G. H.Had a 10/10 experience with College and County, particularly when we need to change tenants. Lindsay was super helpful! Would recommend
M. N.I've used College and County for a number of years. A professional and efficient service and a friendly team too. Highly recommended.
M. M.The staff are extremely helpful, efficient, flexible and understanding! I've been with them for many years now, and they have always been very reliable. Highly recommended!
M. W.Dealt with them as a tenant. Richard was very efficient and dealt with us honestly and fairly throughout the time we used them.
Y. J. O.Very friendly, flexible and efficient staff. They've been very quick to respond and helpful when we've had any issues, and have outlined their terms and conditions very clearly from the start. Would highly recommend!
M. W.I found College & County to be professional, easy to deal with, efficient and with a reasonable fee structure. I would happily rent with them again.
E. H.Let a property from them for two years. Professional and friendly service from all I interacted with and quick to reply to emails and deal with any issues.
A. A.Have been letting a property through College and County for two years. The staff have always been very friendly, and they have been quick to reply with any queries or problems.
J. M.Decent customer service, unfortunately they weren't able to secure me a property I applied for during a busy letting period for students. Their communication on this matter let me down slightly.
R. H.C&C were agents for us for seven years and are simply superb - helpful,and competent - and no void periods!
C. N.Great & professional services. Recommended!
If you're looking for a place to live in Oxfordshire, then College & County should be the place to go.
s.Always very courteous, professional and efficient in dealing with any matters and the process of completing the formalities. Would recommend unreservedly as they are the best I have dealt with.
J. F. O.It was a very good experience. Whenever I did have a problem or question, they anwsered or solved it asap. The flat was in very good conditions and good price. 100% recomended!
A. M.Very friendly and helpful staff. Rachel and Lucy even gave me a lift to view the property that I ended up renting!
S. G.The best the best letting agency I've encountered in Oxford. The staff is helpful, friendly and efficient.
N. B.Great professional state agents. They are very clear on their terms and their fees are reasonable with no hidden costs.
T. T.Live up to their ethical letting value - fantastic through and through. Highly recommended
B. R.Great customer service. They are always willing to help the tenants, even when they don't have to. Highly suggested.
E. V.Very impressed by the quality of the housing they offer. Fast and smooth processes. Will recommend.
D. H.I cannot recommend too highly the professional, expert and helpful friendly service that College & County have given me in the very successful letting of the property I manage.
B. J.We found C&C very helpful and straightforward throughout and would definitely recommend them again.
D. N.Fair terms, friendly staff. I would definitely recommend renting with them.
L. b.I am very glad that I found my house with College and County. Many Thanks to Monika who was very helpful.
E. F.Very friendly and helpful staff! We recommend it if you want a safe lettings agency
r. d.you can trust this place. very highly recommended, the only place I would trust to rent out my properties
U. H.Very professional service , especially in obtaining HMO licence. Many thanks!
H. H.I have had an excellent experience with College and County. They are very efficient and friendly.
B. C.Very professional. Friendly staff who are quick to respond when issues arrise and very responsive to emails and in person.
C. H.Good letting agents, very easy to deal with and great to have an out of hours contact number. :)
S. G.Oxpens college is an amazing place to study xx
J. G.Very pleased with their service. Professional and friendly. Highly recommended!
T. J.Thank you Christina for your very efficient HMO application on our behalf
F. F.Very responsive and helpful, sorted out any issues promptly and clearly
A. B.College & County are a helpful and efficient lettings agency.
S. N.A very helpful agency, couldn't recommend it highly enough
I. T. J.Helpful and efficient team, kind and flexible agents.
J. A.The team is very helpful and manages very well all queries
S. F.Great experience, super helpful and fair!!
O. D.We have been renting a property managed by College & County for the past 9 months. Their initial fees were reasonable, we thought, compared to other letting agencies. Their service has been excellent. Whenever there is an issue with the property they are quick to repair it and have also supported us in requesting custom modifications (e.g. fitting bicycle locks to the outside of the property). Overall, we find them reasonable and responsive and are happy to continue renting properties from them.
E. N.Very easy and helpful! Clearly wanted the best for us and found us the right place.
Thanks guys!
S. E.Not listing the property i was interested in
J.Really helpful throughout the letting process!
R. E.CHANGING OVER OF OUR TENANT WAS HANDLED REALLY EFFICIENTLY!
K. K.Best I've been with
H.
J. D.Contact
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