Reviews of Scott Fraser Letting & Estate Agents - Headington. (Real Estate Agency) in Oxford (Oxfordshire).
Scott Fraser Letting & Estate Agents - Headington
77 London Rd, Headington, Oxford OX3 9AA, United Kingdom
Description
Information of Scott Fraser Letting & Estate Agents - Headington, Real estate agency in Oxford (Oxfordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Scott Fraser Letting & Estate Agents - Headington
Sunday
Closed
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–4pm
Reviews of Scott Fraser Letting & Estate Agents - Headington
L.
We recently relocated to Oxford from Spain and cannot thank Charlotte and her team at Scott Fraser Lettings enough for all their hard work and support throughout this at times challenging process. We were very impressed by their professionalism and can-do attitude and cannot recommend them highly enough. Thank you!
N. N.
For any house seller selling a family home, can be a difficult and complex experience, especially during this time of Covid.
But, despite the current difficulties faced, the team led by Adrian Wright at Scott Frasier's Headington branch, proved well up to challenge in these difficult times. In fact, I found Adrian and his team extremely helpful, knowledgeable, professional, and supportive in guiding me through the complex steps of selling my old family home.
I recommend the team at Scottfrasier to anyone selling their home.
T. H.
Joanna from Scott Fraser has been most helpful in dealing with maintenance issues and has provided a good response service for the property they managed for me.
R. A.
Scott Fraser are a valued client of ours at Talmage's Domestic Appliances. We have had a very strong relationship with them for many years. Scott Fraser are always easy to deal with and extremely efficient. Thank you for your business.
J. C.
The team at Scott Fraser are so professional, helpful, easy to contact and really nice too. Jo has been my long standing contact, managing my property and communicating with me in the way I like. Really excellent and fair service
C. O.
I was looking to relocate to Oxford at quite short notice and, as I was living far away, had to rely on video viewings before applying for tenancies. Natasha at Scott Fraser was understanding about this, replied with video tours very promptly and always let us know the outcome of our offers as soon as possible. Though I ended up renting elsewhere, my experience at Scott Fraser was definitely the best I had out of all of the Oxford letting agents!
V. W.
Scott Fraser Headington team were extremely professional in their management of the letting process and are highly recommended. After my initial interest in the property, they provided a good quality and accurate video of the apartment, which was very helpful to determine suitability. Liam Salhotra at Scott Fraser was excellent throughout the viewing/offer/lease process - very punctual, responsive and honest to queries and requests. It was very reassuring to have such a reliable team to work with, who were also a great support in final negotiations and offer acceptance. Liam and Francesca Poole at Scott Fraser get 5 stars for client service and also provided useful recommendations for facilities and amenities in the neighbourhood. If you want to secure a high quality rental property with an efficient and supportive team, these are your people!
A. P.
The team at Scott Fraser in Headington have been amazing! I highly recommend them. Simon started off the sale process and Hannah helped throughout the sale, until the completion. An offer was accepted in less than two weeks. We had problems with a solicitor, however the team were incredibly pro-active and helpful throughout and it was with their help and perseverance that the sale completed. Their communication throughout was quick and brilliant too. I am incredibly grateful to this team.
r. K.
My husband and I have recently moved into a property managed by Scott Fraser and have found them to be both professional and friendly (not the case with all agents!). Any questions we have had along the way have been answered and the property we have moved into is lovely. Natasha who dealt with the arrangements for our tenancy made what can be quite a stressful process smooth and easy. I would definitely recommend them!
K. Z.
Professional team and very friendly. They helped me a lot with my renting. Luckily they recommended me an amazing, convenient place. I highly recommend this agent!
V. L.
The team at Scott Fraser are very professional and responsive. They responded within hours of my lettings enquiries and kept me informed about flat viewing arrangements, making offers, and knowing the offer results of properties in East Oxford. I especially want to thank Robyn for all of her help. She has made the transition from my current flat to this new one much easier.
D. W.
Excellent service from Hannah Daly in sales. Responsive and great positive attitude, always happy to help and also explain things. Wouldn’t hesitate to recommend.
M. M.
I have recently moved to Oxford and was looking for a new home in Headington. I saw two properties that interested me and then contacted ScottFraser to book viewings. I spoke with Page on the phone, who was really kind and booked them for the next day. When I went to visit the properties, Emma was the agent showing me around and she was just brilliant. A very polite, friendly and honest young lady who helped me finding my home. Natasha King, the manager in the Headington branch, was very welcoming, professional and helpful. She helped me understanding the process involved in putting an offer and choosing the best options to suit my needs. The offer was promptly accepted by the landlady, and we are now finalising the paperwork. So far so good. I really hope it continuous to be a happy experience when I finally move in and start the tenancy in a couple of months. I am looking forward to receiving the same professional and efficient treatment when the tenancy starts and throughout it.
A. M.
I am currently looking for a new home in Oxford and have recently contacted Scott Fraser in Headington. I spoke with Natasha King who was incredibly helpful, very professional and friendly. I felt Natasha fully understood my needs and offered plenty of very helpful advice. True to her word, I very quickly started receiving emails with potential offers and I am confident Scott Fraser will do all they can to help me find my new home. I feel Natasha is a true credit to Scott Fraser.
H. D.
Very professional service! Transparent terms and conditions plus kind staff. Will definitely use this agent again in future
J. L.
Great Personal Service.
Having just purchased a house through Scott Fraser Headington we want to share our great experience of this company, and recommend them to anyone else looking to move in the area. From the start of our house-hunt, initially meeting with Elaine, right through to exchange of contracts they were attentive and efficient. Simon has worked over and above what one would expect and has always dealt with everything with great patience, professionalism and charm. Despite the complexity of the transaction Simon's expertise made the process straightforward for us, and we would not hesitate to use Scott Fraser again.
M. D.
Scott Fraser particularly, Liam were professional indeed with a good manner during my visit at 11 Upper Meadow. He help me with all the relevant information. Personally, Liam was definitely attentive, personable and knowledgeable. Follow up the progression and assist for any questions. For sure, I will recommend Scott Fraser to any person I know looking to buy or rent a house in the near future.
Thank you for all the support given. I was very pleased to meet you and your team office. A good experience and excellent services.
L. A.
My husband and I decided to move from London to Oxford and we have had a great experience with Scott Fraser whilst trying to find a new home. Our main point of contact has been Frankie Poole who upon meeting at a viewing was extremely professional, attentive, and helpful. Upon informing her we also have a toddler, she was also able to provide us with local school information without being prompted - truly informative and knowledgeable of the local area. A 5 star service from Frankie - Thanks for your help! We would definitely recommend Scott Fraser.
H. F.
We used Scott Fraser as estate agents for our property sale and onward purchase in Headington, Oxford. The whole team was outstanding, but special recognition goes to Catherine Dernie, who managed the smooth running of the whole process. Both our transactions involved a lot of unforeseen difficulties but Catherine was able to use her considerable interpersonal skills and industry knowledge to bring about a successful outcome. We were really impressed at how Scott Fraser proactively found solutions to every potential hold-up as they arose, a mark of a personal and professional organisation. We recommend Scott Fraser for your onward move without reservation.
L. L.
Excellent service. We did not even ask any other estate agent to value our property such was our faith in the team at Scott Fraser. Always friendly, helpful, approachable and supportive they steered our sale through at the most tricky of times. They are willing to help out in any way they can including helping to clear our property and taking meter readings for us when we were in isolation. Can highly recommend.
R. C.
Elaine at Scott Fraser Headington THANK YOU
You have been truly amazing. Buying a house is no walk in the park. It’s been stressful at times and the legal jargon is a nightmare 🤦🏻♀️ but you have helped us with it all. You really do go the extra mile.
Highly recommended *****
D. L.
From the our first chat with Frankie, our property viewings with Liam, going through the fine details with Katie and the administration with Kierra our experience with Scott Fraser has been excellent. Our search started for a house on 20 Dec and all matters including references and other admin had been concluded by 27 Dec in the most professional manner. I wouldn't hesitate to recommend Scott Fraser and thank them for making what we expected to be a difficult and stressful process easy and stress free and all with unfailing courtesy!
K. B.
I have used Scott Fraser for several years and always found them courteous and efficient. On my recent let, I had dealings with Paige, Katie and Jacqueline, and they have been so helpful in seeing that the new tenancy goes through smoothly. I have actually recommended this company to other landlords with extreme confidence.
W. C.
We have just signed for a lovely rental in Headington. Natasha made the process, quick, easy and hassle free. She was easy to contact and prompt in response. Moreover she was
never pushy which has been an issue we have had with estate agents in the past. She knew her stuff and was honest. Would certainly recommend.
A. H.
Scott Fraser were brilliant from the start. We had used two different agents previously with no success and had lost confidence in the whole process. Scott Fraser totally changed our mind on this. Everyone was super friendly and professional, we were always kept up to date and queries answered with no delays. I would have no hesitation in recommending them to anyone for selling their property. Our main contact Elaine was just brilliant and totally lovely. We felt totally confident in her and the rest of the team.
I would happily give more stars if I could.
C.
I had the pleasure of dealing with Natasha King. While we were unable to secure a property for me(Due to Landlord increasing rent), she was professional and customer friendly all the way through and more importantly, never gave up. Scottfraser is one of the few professional estate services in Oxford who not only cares about the landlord, but also the tenants.
J. S.
I’ve recently taken up a tenancy through Scott Fraser Headington and it was a very straightforward and supportive process from start to finish. Frankie was my contact and she was fantastic - always available or called back/emailed quickly, very clear and helpful at all stages, very professional and has a lovely manner. Everything has been great - Scott Fraser were a pleasure to deal with, and nothing was too much trouble. Thank you!
R. C.
We were absolutely delighted with all aspects of the sales service provided by Scott Fraser. Communication was excellent, contact was always very prompt, accurate and professional, and the team leading our sale were always patient, understanding, calm and reassuring when necessary. Scott Fraser provided us with a Total Quality Service that would be the envy of any service provider and, based on our experience, I would highly recommend them to any prospective house vendor or purchaser.
J. Z.
Adrian and his entire team at Scott Fraser made a delicate house purchase and sale happen, which undoubtedly would have fallen through had it been one of their local competitors. The complete level of service from all areas of his team kept things proceeding in some tricky circumstances, pushing things forwards, and communicating to all parties. We were difficult customers; viewing and offering on our dream house without having organised a mortgage, being a company director with no accounts, managing some difficult negotiations with the seller, genuinely finding the best purchasers for the house, and dealing with some genuinely difficult issues. We never considered everything like this that would need to be organised behind the scenes before we asked Scott Fraser to sell our house, we are so glad as if we hadn’t we would not be in our dream house now. And a very competitive rate.
Why risk going anywhere else?
[See my other reviews for an excellent surveyor]
J. B.
The whole rental team at Scott Fraser have helped let our property over the last 3 years and Paige and Natasha have handled with great professionalism multiple viewings, the negotiations and have kept me closely informed. Jacqueline has also managed the lettings with great efficiency during the pandemic - thank you all!
C. K.
I have been a client of Scott Fraser for over a decade, managing my property myself but using their Lettings Sevice. I have always found everyone efficient, helpful, friendly and flexible - when I had to spend a couple of months overseas they took over the full management for the duration at a very reasonable fee. So when my circumstances altered a year ago I had no hesitation in changing to the Full Management service permanently. Despite all the problems of lockdown I continued to receive efficient service from two Property Managers, Sana Suntharamoorthy and Adam Merza. I have recently re-let the property and the Lettings Team - Paige Morgan, Frankie Poole and Paige McCann - were once again enthusiastic, helpful and professional.
M. C.
Scott Fraser have been the most fantastic letting agents - providing the best service from our first contact through to ongoing maintenance. We initially contacted the Headington lettings branch, as complete novices to the rental market. We met with Katie Finch, who was able to give us brilliant advice regarding our property search. Katie understood our needs and helped us find a perfect property, during the Covid-19 circumstances. From viewing the property to having the keys, was an incredibly fast process and we felt supported throughout, thanks to Kierra Lamburn. The move was super easy and we were so impressed with the cleanliness and overall presentation of the property. We have since been liaising with Luke Souch within the property management team. Luke has been fantastic, providing ongoing support as we settle into our new home. Any slight maintenance issues have been resolved within a few days - with no hassle caused. In summary, the entire team at Scott Fraser are fantastic, with an emphasis on customer care putting you at the heart of everything they do! Thank you for everything, Mark and Corey.
D. B.
I have been very impressed by the service we received from Scott Fraser in Headington, and I would highly recommend them. Selling your house can be a protracted process at the best of times, and we needed to sell during the uncertainty of the COVID-19 pandemic. Simon and Elaine are very professional and highly experienced estate agents with thorough and up to date knowledge of the property market. Both were very friendly and helpful and offered sound advice. Simon guided us through the process and advised on sale price and marketing. Elaine handled negotiations with prospective buyers and the eventual buyer, and put in a great deal of work on our behalf. Communication was excellent and I always received regular updates while the sale was going through.
Thank you!
A. B.
Hannah and the whole staff at Scoff Fraser Headington were amazing.
Buying a house in the UK is one of the most stressful experiences i can imagine, especially when it comes to deal with solicitors!
Hannah was always kind, professional and patient. Thanks to her commitment we miraculously met the stamp duty deadline, and... I am still alive.
S. L. P.
The Scott Fraser team have been a delight to work with. Frankie and Liam were both professional and responsive. They attended to all our questions about the property we were interested in an open manner and with respect and consideration for our needs. They addressed our queries promptly and were able to negotiate on our behalf with the landlord and tenants of the property. We feel that thanks to them, all parties involved were satisfied, especially during these difficult pandemic times.
M. X.
To sell a house on a chain is an extremely stressful experience, especially when everyone is trying to catch the stamp duty holiday deadline. Luckily, Catherine was experienced and helpful enough to help us go through the whole process. She helped to find a buyer on the first visit. Although the first transaction fall through, she helped to find another buyer in three weeks and get the transaction comoleted in five weeks. She is professional, dedicated, patient and gorgeous. Highly recommended!
A. T.
We have recently let out our property through Scott Fraser. Katie and her team was fantastic to say the least throughout the process. It is one of the quickest let we had for a long time. Within 1 week of being instructed, Katie has secured an offer which is over the asking price. Katie’s professionalism plus Frankie’s (part of letting team) dedication are second to none. We will be very happy to refer others to use Scott Fraser Letting Service.
M. W.
After our experience of purchasing our house through Scott Fraser a few years ago, there was only one company we were going to sell through. Scott Fraser didn’t disappoint us, always available to advise & answer questions throughout the selling process. Once sold, help was always at hand, with Elaine getting us over the exchange of contracts stage. Thanks to everyone for their help.
N. D.
My wife and I have recently sold and bought houses with Scott Fraser in the last 6 months and I would strongly recommend the team; esp the Headington branch which we dealth with.
From a sales point of view, Simon Liddicot was really helpful when it came to scheduling viewings around our work and keeping us abreast of developments. He also gave us some advice on a lawful development certificate that we needed as part of the sale, which was above and beyond.
Purchasing is equally stressful but again the team at Scott Fraser (Elaine Norrie and Catherine Dernie) made the process as smooth as possible from our point of view. We completed quickly (especially in the current market) and were grateful to Elaine for keeping a watchful eye on the process in the background.
I'm sure we'll return next time we look to move (though hopefully not for some time yet!)
N. L.
Very thankful to the Headington team for their help and support when a landlord removed themselves from the process last minute, leaving us very stressed and without a new place. Very quickly they organised early viewings and took care of adjusting the preapproved references, and we're very happy to have found a new home with them as our agents!
P. D.
We are very grateful to Scott Fraser and to Elaine and Simon in particular for guiding us through the house sale process. Simon and Elaine were extremely supportive throughout: keeping us regularly in the picture, responding quickly and clearly to our questions and with good humour throughout a stressful process. Thank you so much - we will certainly recommend Scott Fraser to others.
A. G. U.
I bought my first Headington house with Scott Fraser eight years ago, and have just moved into my second, this time buying and selling through them. On both occasions, everyone I dealt with was extremely helpful and pleasant, making the whole process as stress free as possible. Communication was always efficient and prompt, staff going above and beyond to answer even the smallest of queries as helpfully as possible, and always with a smile. I do not hesitate to recommend Scott Fraser to anyone wishing to buy or sell a property in the area.
K. H.
As an international student, I was a bit concerned with the process of renting a property in Oxford. However, Scott Fraser has been fantastic. Frankie, in particular, has gone above and beyond in helping us. She responded promptly, was very understanding and patient, and helped us navigate the process with ease. Very thankful and highly recommend.
A. C.
Have just had an experience of renting a house with Scott Fraser. All our dealings were with Frankie, who was SO helpful and sweet. She was always kind, quick to respond and lovely to talk to. We are so pleased with our experience, and elated with the house we are renting.
M. P.
We recently sold and purchased houses through Scott Fraser. Negotiating the Oxford property market is not easy and the team at Scott Fraser made the process so much smoother than it could have been. Patrick and Simon, who we dealt with in particular, were first rate. Their professionalism, friendliness, and can-do approach was both reassuring and refreshing. They were always available to answer questions and were really pivotal in moving the process along. Having dealt with Scott Fraser as both seller and buyer, we would be confident to recommend them to anyone. Thank you Simon and Patrick!
T. O.
Cannot say enough about the great experience my partner and I had buying your first home with Adam at Scott Fraser.
He was always quick to answer any queries, and when we ran into a few issues with our solicitor he was quick to jump in and help. As this was a new experience for us both, we couldn't have asked for a more positive one.
Thank you, Adam!
A. B.
We have used Scott Fraser for a number of years to let and manage our properties and the service we receive is excellent. They are very professional and always keep us informed. We have never had any downtime and we can be confident that the properties are looked after and any issues are dealt with promptly. Special thanks to James Macke who does an excellent job as our property manager.
R. G.
We have had an excellent service from Adrian at Scott Fraser, now over several property deals. The service provided has been professional, courteous and supportive, resolving some difficult issues that have arisen.
We have recommended Scott Fraser to friends who have, universally, been impressed by the level of service provided.
Richard
K. P.
We’re very happy with our recent experience of both buying and selling through Scott Fraser. Both Elaine and Simon looked after us well. Elaine went above and beyond to ensure the whole process ran smoothly through to completion, and we’re now settling in to our new home.
A. L.
I've been a tenant in a property managed by Scott Fraser for the last ten years. Throughout my tenancy they have been responsive, trustworthy, friendly, and professional. Their website allows you to easily report any maintenance issue. I would not hesitate to recommend them.
J. B.
Scott Fraser both managed the very recent sale of my family home and manage the property I am now renting. Catherine Hanscombe (as the selling agent) has been excellent, from start to finish. She has actively managed the sale through a protracted lead up to exchange. She was extremely professional, consistently "went the extra mile" and I cannot recommend her highly enough. Other estate agencies could learn a great deal from Catherine and her excellent team.
Similarly, Katie, the Letting Manager has managed the challenging deadlines of marrying the difficult timings of the sale with the new rental tenancy. It has been difficult time but both Katie and her team were supportive, reactive and highly professional throughout. Thank you!
L. R.
Our purchase was not entirely straightforward and at times really quite stressful but throughout the transaction the Scott Fraser staff (both in the Sales, but also in the Lettings department) were highly professional but also just really delightful:- friendly and patient with a sense of perspective and humour. We were impressed that they were always proactive and entirely reliable and we felt that they had our best interests at heart all the way. We are very happy that Scott Fraser are now managing the letting of the property for us. We could not have wished for a better service.
K.
Scott Fraser’s was the first letting agent we visited and, after meeting with Katie, we decided we didn’t need to see anyone else. We appreciate the friendly and professional service provided by the Scott Fraser team, how quickly a tenant was found and how thorough their processes are. Everything seems organised In a way which provides maximum security and piece of mind for both landlords and tenants.
A.
From the initial enquiry, Frankie and team at Scott Fraser have been responsive and kept me informed of the process of renting a house. Where as other agents do not get back to you, I have had a completely different experience which has made the whole process effortless.
R. H.
Having sold our previous property through Scott Fraser, we had no hesitation in returning when we decided to put our latest property on the market. We got an offer at full guide price within a week! Our main dealings were with Jenny, who I cannot praise highly enough - she is an absolute star. I would have no hesitation in recommending Scott Fraser to friends or family - they are in a totally different league to every other agent I have come into contact with in Oxford.
R. Y.
November 2019
Francesca Poole did it again, made us feel at ease with her exceptional courteous and professional attitude and kind tone. She promptly provided the service my mother needed. Thank you Frankie for making us feel welcome at Scott Fraser.
January 2019
My mother just had heart surgery four weeks ago. Natasa, Paige, Amy you all helped her feel at ease and got her a rental property just few steps from home, just what she needed. Thank you. Such smooth service and prompt responses and all was completed in less than two weeks. Great team! Great Service!
A. H.
We're really happy with the service provided by the staff at Scott Fraser, Headington. We're in our second year at our property, and any maintenance jobs have always been dealt with quickly and professionally. When we needed to report an issue with the attitude of one of the workmen, it was handled seriously and was resolved immediately. We appreciate the professional, respectful, and friendly approach of the property managers, and trust them to look after us as tenants. We would (and do!) recommend this letting agency. Our cats love living here, too!
N. A. N.
Francesca Poole was a really great agent.. Swift responses and efficient communication. As an international student the process of renting property abroad can be a bit daunting but Frankie was a great help!!! Two thumbs up for Scott Fraser
P. K.
Been with Scott Fraser for over 6 years now. Amazing support and help has been received from them. Even in difficult times they worked so closely to tenants. Simply brilliant. Paige McCann and Jacqueline were outstanding along with the whole SF Team. Thanks so much guys.
K. R.
Excellent service from Patrick and the Scott Fraser team!
We have recently sold through Scott Fraser and I wouldn't hesitate to recommend them. Our contact was Patrick who was excellent- he followed up viewings quickly and efficiently to give us feedback and once the sale was agreed guided us through the next stage. If Patrick was unavailable the rest of the team were very helpful and I was impressed that all staff had viewed our property.
R. S.
Frankie was an absolute star helping us find the perfect house to rent. She was quick to get back to us and went above and beyond, clarifying all questions and liaising quickly with the landlord. She was very helpful and super friendly. Could not recommend more highly.
P. F.
I've recently had the pleasure of dealing with ScottFraser- Headington. Liam initially took me to view the property. He was professional & accommodating, always pleasant. Frankie filled in when Liam was no longer able to complete the final contract & has picked up where Liam left off and has really gone the extra mile in concluding the deal. Great when a deal comes together - well done team ScottFraser.
G. R.
One of the most professional and honest estate agents I've had the pleasure of meeting. Paige was very informative, patient and honest all the way through the process and it made everything run smoothly and efficiently. Top job from Paige and the team at Scott Fraser ! Highly recommend!
O.
Scott Fraser handled my application with great swiftness, it definitely helped ease the stress of finding a place to live and moving in within 2 weeks. Frankie Poole was a delight from the first viewing, and was so helpful throughout the entire process, quickly responding to any questions and making sure we got the best offer we could.
TB
A. C.
Scott Fraser have been a very easy and helpful agency to deal with. After a slow start to find tenants, they even offered to reduce their letting fee in order to make my proposed rent more affordable and get tenants in quickly.
All enquiries and issues with the house have been dealt with swiftly with positive outcomes.
If you're an absentee landlord and want to rent your house with peace of mind, I can definitely recommend them.
I. H.
Sam in the Headington office provided a great service throughout the sale process of our flat.
We spoke to multi agents before settling on Scott Fraser. I was impressed by the quantity and quality of research he prepared before our valuation, this ultimately made us choose SF. The hard work continued with 8 viewings on the first day we were on the market. A detailed summary was provided of who would be viewing and then their feedback was always provided along with plenty of notice of when future viewings would be taking place.
Sam eventually secured three offers, two in excess of the asking price. He also negotiated well with our chosen buyer over some eleventh hour solicitor issues.
S. U.
Our experience of selling and buying with Scott Fraser was brilliant from start to finish. Sam Lamb, our agent, was amazing! Friendly, helpful, always on top of all the details he always went above and beyond to monitor the chain, chase things up and generally make the whole process as simple and stress free as possible. Forget all the jokes about estate agents - Scott Fraser are consummate professionals and we really cannot say too many nice things about Sam!
J. D.
We just wanted to say a big thank you for everything Scott Fraser has done for us. The whole team have been brilliant from start to finish, very polite, friendly and always keeping us up to date with the progress of our negotiations. It was a pleasure working with you all and to have Scott Fraser assist in both the buying and selling of our properties. We would not hesitate in using them again or recommending them to anyone who was thinking of selling their property.
M. D.
Adam Sayers at Scott Fraser was fantastic helping sell my Headington house, quickly finding good buyers for it and always happy and patient in helping me through the process. I'm very happy to recommend Scott Fraser, they know the area and its house market really well, understand what buyers are looking for, and Adam and his colleagues are cheerful people to work with.
L. M.
The team at Scott Fraser were helpful and professional throughout; they responded quickly to all inquiries and were always polite and helpful. They attracted a lot of interest in our property within hours of it going on the market, and secured multiple offers - including the guide price - within just a few days. They were very courteous in communicating with us about viewings, and kept us up to date at all times. Thank you for your help Scott Fraser, we will definitely be back!
T. L.
Really happy with our experience buying our new home through Scott Fraser in Headington. Elaine and Catherine were a brilliant help and chased the chain quickly and efficiently to keep the process moving along. They were also excellent as the go between, between ourselves and the seller and fed back answers very quickly making the process as stress-free as possible. Would definitely use them again in the future if we are looking to buy in the area
C. M.
We were really pleased with the experience that we had selling our house in Headington with Scott Fraser. The Scott Fraser team were very helpful and they were able to quite quickly get us an offer on our house that we were happy with. Throughout the process the Scott Fraser team were very helpful and they just worked very hard to make the sale happen in a timely way. I can't recommend them more highly.
D. P.
Initial thoughts: It's my first time renting, but they've made it easy! They've been quick to respond and very helpful.
Later thoughts: We ended up having some issues and unreasonable negotiations with the landlord though before renting. A lot of it was not their fault but the communication could have been much better.
During the tenancy some things in the house were fixed quickly, other issues were never dealt with.
V. B.
We have recently used Scott Fraser to sell our house and have been hugely impressed with their level of service and knowledge from start to finish.
Everyone we have had contact with has been great, in particular Emily and Elaine. This is the second time we've used Scott Fraser and I can't imagine using a different agent for any future sales.
R. W.
Cannot speak highly enough of Scott Fraser. I let a property through them, and cannot fault the service I have received. The team are extremely capable, communicative and supportive. Special mention to my property manager Jacqueline, who is extremely diligent in making sure that my property stays in a great condition, and leaves me with no worries about letting it out. Thank you Scott Fraser
K. P.
From the first meeting with Simon we felt very confident in his ability to sell our home. He explained everything very clearly and made the decision to use Scott Fraser a simple one. Simon kept us well informed of all developments during the initial viewing stage and when an offer came in his swift and helpful advice was very effective at achieving the best result for us. We highly recommend using this firm and with Simon's professional and hard working attitude we would definitely use them again in the future.
M. F.
Despite the very heavy time-constraints, Frankie (Poole) assured me she’ll find me a property that met all my requirements. She did!
She also went above and beyond to keep me informed through all the stages of the property search - an absolute star! Emily was also super helpful and pleasant during the viewing, and was punctual with her arrival.
A great team indeed!
A. A. z.
Scott Frasier, particularly Liam, were amazing during our house hunt. They helped us figure out UK rental rules and were very patient with us with our endless email pestering. We finally got to meet Liam once we arrived to Oxford and he was even more amazing in real life. He took us to see a few places and insisted on paying for the taxi. We ultimately ended up finding the right property using another agent, however Liam was definitely the most attentive, personable and knowledgeable person we dealt with.
J. J. H.
This is my first time as a tenant; the staff were very helpful when I made my initial enquiries, and the website was particularly well designed to answer any other questions at the start. Emily was friendly and professional when showing me the property, and I have found all my dealings with Scott Fraser to be of the highest quality. The online documentation and the like have been swiftly and efficiently dealt with, and I would have no hesitation at all in recommending them.
R. G.
I recently completed purchasing a property in Headington as a first time buyer. The property was advertised on the Scott Fraser website and the team were very quick and professional in arranging several viewings of the property for me. Throughout the process Scott Fraser, and in particular Jowan Brown, were always on hand to answer my many questions and help me submit all the correct documentation needed.
I'm very happy with my purchase and the professionalism that Scott Fraser employed throughout the process. They always treated me as if i was a top priority client and not as just yet another customer. I would recommend Jowan Brown and his colleuages to any other first time buyer!
I. R.
Scott Fraser helped sell my house. I would highly recommend them. Staff were
most efficient from start to finish. I had regular updates and I can't praise Adam enough for his efficiency and excellent communication.
P. D.
Natasha has been fantastic from the start, she is not pushy like other agents, is very prompt to respond to any questions and knows her stuff. I will be advising friends to rent with Headington branch of Scott Fraser in the future!
j. g.
Committed, initiative and well ordered organization to understand the need of the customers who are approaching their facility.
A. T.
Thanks to Catherine Dernie and Elaine Norrie who helped me to sell my house on the first day it went on the market!!!!
I was so impressed by their marketability and client network
It was a first class experience and after the deal I referred a few of my friends to them.
Excellent work!!! thanks
L. P.
I found Scott Fraser and in particular Simon Liddicot, to be thoroughly professional and very helpful throughout the whole selling process. I was at all times treated with the upmost respect and kept fully informed on progress with total transparency. I am very impressed with the Company’s ethos and I would have no hesitation in using their services again.
S. M.
We have recently used Scott Fraser to find tenants for our house and they have been excellent. They gave us good advice about the best way to market the house and found us tenants almost immediately! They are a pleasure to communicate with - always very quick to respond to queries and sort things out. If you are considering renting out a house in the Headington area, I can't recommend them enough.
K. G.
Natasha has been very helpful in the process of renting a new HMO property, they managed to organise a viewing for us when our schedules were busy which is greatly appreciated. They were also very informative with all the questions regarding the property, making sure it was the correct one for us.
A. K.
We bought our house through ScottFraser in 2011 ( very helpful agent Adrian Wright) and it was a very good experience. We therefore went back to them when we moved overseas to rent our house.
It’s been a very good experience since 2015, and we have had the house checked and kept up to standard. The experience has been relatively smooth inspite of having a slightly problematic tenant (who still owes us money), Scottfraser’s team have been great with us through all the ups and downs. They helped us negotiate a very circuitous legal route to evict the tenant.
Generally, the property has been quickly marketed and rented out. ( Paige McCaine, found us a tenant before the last one moved out). Our house is also managed by Scottfraser and we have had Jacqueline Gurden look after it for a few years now, everything sorted easily through just a phone call or an email. Scottfraser takes off the worry of a non resident landlord, and we are reassured that our house is in good hands when we come back and live there.
M. T.
The Team at Scott Fraser are very experienced at selling properties within the Oxford Area. We have found that all of their team members are helpful and informed on the property market in the Oxford area and there is good communication between team members.
We bought our house with Sam Lamb and in the Headington office who was superb throughout the process. Sam was very supportive and went the extra mile to get a particularly difficult sale through.
We would recommend Scott Fraser if you are planning on selling or buying a house in the Oxford area.
J.
Catherine was fantastic. She was professional, efficient, very approachable and unlike other estate agents I've worked with. Compared to a recent experience with Chanellors office in Headington I was dreading selling another property but Catherine at Scott Fraser made it simple. They don't bombard you with pointless communications, they are on the ball and a pleasure to work with. Highly recommend!
C. P.
As tenants we've dealt with some horrible estate agents- Chancellors being among the worst- but as we've just moved into a new home managed by Scott Fraser it has been a breath of fresh air work with them. The contracting process was smooth, our new house keys were hand delivered, the house was clean, fresh, and well presented as promised upon move in. Very satisfied with the service and professionalism so far and know it will continue.
Y. G.
This is the second time we are selling/buying with Scott Fraser, and with good reason. Catherine Hanscombe in the Headington branch is absolutely wonderful - very professional and made the whole process much easier. Excellent communcation and prompt replies to emails- we felt she genuinely cared, and did everything she could to get us into our new house! Highly recommend.
R. K.
Excellent, friendly and superbly professional service! Was renting a property as an international student in Oxford - they went out of their way to arrange a remote viewing for me and despite some issues and differences between us and them over various things (bound to happen in any tenancy negotiation), Scott Fraser walked us through all the way and we sorted out everything with them professionally and amicably - and they went out of their way to help us where their professional responsibilities allowed it. In a town where unscrupulous letting agents often prey on unwary students (and perhaps even unwary landlords, heaven knows) Scott Fraser was the opposite of everything I feared and I couldn't recommend them more. Thanks especially to Paige, Elsa, Kierra and the teams that backed them up.
C. S.
**Highest recommendation for all first time buyers**
A year ago we moved from London to Oxford to buy our first house. We did not know the area and ended up buying through Scott Fraser who I thought - as a first time buyer - did an excellent and superior job to the other agencies we met with.
Fast forward a year and we are now moving back to London, so it was the first time we were selling a property! We spoke to a number of agencies - keen to make sure that we had a good, accurate valuation, that we chose a company with a competitive rate and that our house was being sold by knowledgeable professionals in non-'salesy' manner.
Scott Fraser were simply head and shoulders above all the others we spoke to. We couldn't be any happier with them (and with Simon Liddicot inparticular). They are consultative, very professional and go way beyond the extra mile - and all with a smile on their face! We had two offers within ten days and Simon did a great job of guiding us through the process and the negotiation to get the outcome we wanted.
In the period since the offer was accepted - in a backdrop of solicitors to-ing and fro-ing for seemingly an Age - Simon has constantly been available to answer questions, provide updates and give feedback on any ideas I've had with our new purchase in London. He would make a good counsellor :)
So, perhaps you are also relatively new to the housing market with limited knowledge of the selling process, considering whether its worth paying a bit extra for superior service and debating how important the quality of staff is (and therefore the perception of your property)...OR...you're not from the area and are looking for expert advice on where would make a fantastic home. Either way Scott Fraser are the outstanding company in the area to use. Thanks again for all your help.
N. F.
We have just completed on a house in Headington and Scott Fraser were helpful and efficient throughout. Elaine Norrie in particular went above and beyond in assisting us in the sale, chasing up of solicitors, and making sure that we could visit for fittings and things. Would highly recommend.
T. S.
We've purchased three properties via Scott Fraser now. They are head & shoulders the best, nicest and easiest to deal with of any estate agent we walked through the door of. Each time they've had (or found) exactly what we were looking for and the price we were willing to pay. The process was smooth; their organisation superb. I couldn't recommend more highly and in the rough & tumble world of estate agenting, that's not something said lightly.
M. A.
I am very pleased with the level of service and support offered by Scott Frasers. As I live overseas it is important that somebody looks after my rental property and my needs as a landlord as well as the tenants needs. Scott Fraser meets all of my expectations in these areas and I would be happy to recommend them as a letting agency.
M. O.
I found my experience extremely helpful and both Liam and Frankie were patient with me as it was my first time renting as a student. Answered my questions and communicated really well helping me understand everything as I was new to the whole process. They weren't patronising at all. Would highly recommend.
C. R.
I have no hesitation in recommending Scott Fraser Headington. Throughout the long and bumpy process of the sale of our house, Adrian and team have remained professional, helpful, upbeat and friendly. Regular updates are given without prompting, and suggestions are offered where needed and without being pushy. Thank you!
B. W.
I completed a purchase through Scott Fraser in November 2015.
Throughout the process the team in Headington were friendly and helpful. They were willing to give advice so that I could talk through possible uses of the property if I bought it.
I was very grateful for the services of the surveyor and architect whom they recommended to me.
A. O.
Extremely competent, professional, quick and reliable. Thoroughly recommend Scott Fraser!
Catherine (Sales) was very helpful in advising on the sale of our property. She responded quickly and helping to sort out issues on the way. Thank you!
S. G.
We have used Scott Fraser a couple of times now and found them to be one of the best estate agents in Oxford and we have had dealings with many of the other local agents in the city. Elaine and her colleagues at the Headington Branch are a pleasure to deal with. They are always happy to deal with any problems that crop up during a sale in an intelligent and professional manner. They keep us up to date with all conveyancing issues without focusing on the irrelevant and trivial therefore there are no pointless calls and emails which can be the case with other agents. I recommend them to anyone I know who is thinking of selling or letting in Oxford as they will be guaranteed a great service from this very approachable team.
A. V.
I found my dream house with Scott Fraser and Simon was really pleasant to talk and guiding us through the entire process of buying a house. Definitely recommend the service, very helpful and professional staff.
L. H.
This year I finally jumped on the property ladder and am so pleased that my experience as a first time buyer was through Scott Fraser. The first hurdle was finding a suitable property. I viewed places with several estate agents, but Yvonne Macken (with her friendly people focussed approach) took the time to fully understand my requirements and chat with me about various options. She then came back to me with a lovely little property that I hadn't spotted, since it was outside my own search criteria, but it was actually perfect for me. As a first time buyer I had many questions throughout the entire purchase process and Nicola Horner ensured that I had all the information, support and guidance that I needed with her experience in the industry. I would strongly recommend Scott Fraser to anyone looking to purchase a property in Oxford, since they care about your needs and will take the time to help you find what is important to you
M. D.
I recently sold my house with Scott Fraser in Headington. My main contact was Catherine who has amazing enthusiasm! She was always reassuring and dealt directly with any issues. I will be recommending to others.
J. B.
We were delighted with the effort and professionalism of the whole Scott Fraser team in Headington during the sale of our property. They are well organised, offer excellent communication during the entire process and make you feel like a valued client throughout. You could not get a better service and we would highly recommend them.
D. B.
We have had an extraordinary experience with Scott-Fraser regarding first letting and then selling our house in Headington Oxford. Simon Liddicott was one of the most competent and professional people we have ever worked with. At every step, they made life extremely simple for us, arranged everything and kept us in the loop without ever bothering us. The balance they maintained between keeping us informed, speeding things up and leaving us in peace was exemplary. We would recommend them very highly.
F.
Highly recommended agency, best in Oxford. Our letting agent Chris has been outstanding throughout the 3 years contract we had for a flat in Summertown. Any kind of issue was resolved in a fast and professional manner. Cannot be more thankful.
D.
I needed to find somewhere to move into on very (one week) short-notice, travelling from Scotland to Oxford to do so. Natasha and Robyn helped me from the beginning, could sense my urgency, and did everything they could do move things along as quickly as possible, making the whole process simple and less stressful than it certainly could have been.
Only downside was the app, LettingsHub (or something), which, whilst quick and very convenient at the beginning, became a burden later on, confusing (and I'm sure frustrating) both me and them in various ways. If I wasn't already in Oxford by this time with nowhere to go, this wouldn't have been much of a problem, either.
Thanks girls!
E. S.
I can highly recommend Scott Fraser as an agent - very professional, friendly and helpful. I would also like to thank Anna, Chloe and the team at Scott Fraser's for the excellent support and guidance through the letting process, especially as we're moving to the UK from abroad - with their help, we found the perfect house. Full marks!
M. R.
Our house was being marketed by another estate agent with no joy. Upon switching to Scott Fraser, the amount of people viewing our property rocketed. Within no time at all, we had several offers on the table and we sold inside a few short weeks. Highly recommended!
D. B.
All of the staff from Scott Fraser were very helpful and showed us around a number of houses before we found the right one for us. After our offer was accepted Sam Lamb was always prompt to reply to our queries and helped us to completion without any holdups. Highly recommended.
J. R.
In the last 12 months, I have sold, rented and bought properties through Scott Fraser in Headington and I whole-heartedly recommend the agency for each transaction. Simon Liddicot led my sale and purchase and provided a faultless service. Simon and his team provide a pragmatic and customer-focused service underpinned by an in-depth knowledge and experience of the Oxford property market.
S. K. S.
Very Nice experience in renting with Scott Fraser. Professional approach to customer is commendable. Especially our property manager Sussanne, who has been very courteous and always available to sort out issues at short notice.
A. Y.
Just a quick note from the chaos of our new home. I just wanted to thank you for all the work that you put into selling our house, the very professional advice that you gave us and the excellent communication throughout. Selling a house is reputed to be one of the most stressful activities in life, not so, you made the whole process a very easy one from our perspective from start to finish. To anyone looking to use the services of an estate agent I would unreservedly recommend Scott Fraser.
S. 2.
I had a great experience with the Headington branch. The whole team was professional, friendly and efficient - and they pushed things along without ever being pushy. Most importantly my house sold quickly! Catherine was brilliant throughout - thank you!
O. S.
Really good renting experience with Scott Fraser. Natasa was exceptional in dealing with everything and particularly answering a great number of questions. All the communication was very clear and basically with no waiting time. Very satisfied with the service provided!
O. L.
Absolutely smashing experience with Scott Fraser!
Fantastic communication with Natasha.
With particular thanks to Siobhan and Paige who showed us around the properties
S. J.
I sold and bought in a sought-after area of Oxford, which proved surprisingly difficult, with buyers pulling out and suitable properties thin on the ground. But Scott Fraser were a joy to work with - always on the case, positive, and helpful. They even found me the perfect house in the perfect spot! Totally professional from start to finish.
R. P.
Scott Fraser sold my parents home in Headington. They were simply superb. The approach they took seemed to maximise interest in the property and we swiftly recived good offers and were able to make a decision. They communicated very clearly and kept me well informed all along they way. I would strongly recommend Scott Fraser to others looking to sell a property.
J. B.
Purchased a house through Scott Fraser. Their representative, Elaine, was fantastic ! She welcomed us to the house for our viewings and had an almost encyclopaedic knowledge of the house and area. Though the purchase, Elaine and the team provided great feedback and most importantly support through those challenging house purchase moments. Pleasure meeting and look forward to getting the keys soon :) THANK YOU !
P. F.
We are very pleased with the service provided by the Headington team, from finding our new property to selling our own. The team is always efficient and understands the stress and uncertainty during a house sale & purchase.
Under Adrian's excellent management, all their staff are friendly, helpful & professional. Elaine is very knowledgable about properties in general and Catherine is just a joy to speak to always. Sam Lamb in the Headington office who looked after our sale did a particularly great job because it had been a protracted process due to an initial sale falling through. He always responded quickly and is highly committed to make sure all parties are well informed.
I highly recommend this agent and hope to use them again in the future.
B.
We have just signed for a rental in Headington - the team have been very helpful, professional and extremely patient at all stages of the process. Renting isn't always easy but Frankie & Natasha have made the process as stress-free as possible.
D. P.
I am very pleased with Scottfraser as they have always been very professional, answering my queries very quick in a very professional way.
They are very organized and every step is clear at all times.
We have just rented a property through them and on the first day an agent called Robert Leech was waiting for us at the flat, always with a smile in his face, making us feel very welcome. He took us around the flat making sure that everything was correct and showing us every detail.
I would definitely recommend them!!
D. M.
The service we got from Jenny at Scott Fraser in Headington was fantastic. All in this office were polite, friendly, always available and keen to help with whatever we asked for. I would heartily recommend them. They stand out from their competitors as a trustworthy and reliable company.
K. P.
We were really pleased with the fantastic service we received from Scott Fraser when selling our house. From the initial visit to completion Simon and the team did a great job. Simon really did go above and beyond to help us complete on time. Thank you.
C. B.
I was impressed by the professional service that I received from Scott Fraser during my house purchase. I would recommend them for their attention to detail and frequent communication regarding progress. I cannot thank them enough for the way in which they dealt with a difficult purchase due to problems higher up the chain.
G. O.
Full marks to Scott Fraser who have worked so hard on my behalf to secure a successful sale. They kept me in the picture all the way, very professional, helpful and I highly recommend them, head and shoulders above other agents, always a pleasure to talk to them with their excellent local knowledge and a delightful team. Big thank you!
C. E.
Sam Lamb at Scott Fraser was great when selling our house. His expert advice, patience and determination paid off ensuring that we received our full asking price. We would recommend him to anyone looking to sell a home in the Headington area.
L. L. S.
They found our house very quickly and efficiently. They answered all our questions very kindly. The process has been easy and quick, they took into account our current situation and made everything very easy. Frankie was very lovely the day of the visit and she has been available for all of our questions.
A. B.
Yvonne Macken is an amazing sales agent with a great personality, extremely helpful and patient. I am impressed with her professionalism and honesty when explaining to me the details of each property we are viewing. I could not recommend her enough!
L. A.
Managing to a place to rent from abroad is extremely challenging, yet, we were successful Thanks to Scott Fraser, especially Frankie Pool who was always efficient in her replies and answered all our queries. Thank you for making this daunting experience much less stressful:)
D. S.
Happy to rent with Scottfraser. The team is extremely communicative and supportive. Special mention to our Property Manager, Susanne. She is very professional with a prompt contact, always keen on dealing with issues and requests in a very effective way and timely manner (fireplace, garden fence...).
H. O.
Scott Fraser dealt with the sale of my flat very efficiently. A year ago, they advised me appropriately about leasehold issues and, once the flat was on the market with them, they handled all aspects of the sale well.
M. V.
We are very pleased to have chosen Scott Fraser as our Estate agents. Alle were very professional, kind and helpful. They really care about tenants' needs and the service offered was very good.
I reccomend Scott Fraser at all!
Matteo
J. V.
I've recently started renting an apartment with Scottfraser as agent, and they were professional and friendly throughout the process of applying for tenancy and setting up the contract. Everything has been going smoothly and they have always been quick to respond to any questions from my part. I do not have much experience with other agents here, as I am new to Oxford, but I am overall very satisfied with Scottfraser.
F. B.
I recently sold my property through SF. My house looked so brilliant in the brochure, I nearly didn't want to sell it anymore. All the staff were very thorough and made me feel like I was their most important client. I chose them because they were easy to deal with and a small enough team to give personal attention throughout the sale process. I would definitely choose SF again for both buying and selling.
A. M.
I recently bought a property through Scott Fraser and found dealing with Elaine and Adrian very helpful efficient - they always made sure things were chased from both sides and made sure the purchase progressed without delay - they made the whole process hassle free and easy!
I would not hesitate using them again in the future!
O. B.
Having dealt with another agent for almost ten years, I initially had some hesitation in asking Scott Fraser to market my flat. However, it was by far the best decision I ever made. From the outset, the service I received was professional, personalised and supportive. Having rented properties for many years, I have had dealings with numerous agents all over the country. Scott Fraser were head and shoulders above the rest. Things that I liked about the service include:-
1. Continuity - by dealing with the same agent each time, you build a rapport. My agent, Emily, took time to understand my priorities and requirements. She got to know me and my flat which helped me to secure the right sale.
2. Prompt feedback - each viewing or contact with prospective buyers was fed back to me in a timely and un-intrusive manner. If there were no viewings, I would receive detailed emails to inform me of what was being done to organise new avenues of interest.
3. Supportive - when faced with difficult decisions and conflicting external advice, Emily provided helpful guidance in a balanced and understanding way. This made the process considerably easier.
4. Adaptability - Emily researched the marketplace and regularly fed back to me on any developments that might affect my property.
5. The extra touches - when organising viewings, it was done in a way that was sensitive to the tenant occupying my flat; I was always contacted in a way and time that suited me - whilst on holiday, I was only contacted if there were new developments that needed my attention; solutions were offered immediately for any problems that were encountered.
The entire process from start to finish was streamlined, organised, professional and felt very bespoke. I would happily use Scott Fraser in the future and will strongly recommend them to all my family and friends.
S. W.
Really helpful organisation. Both the selling and letting departments were very helpful. In particular Frankie. She took it upon herself to proactively identify properties that were appropriate and was flexible with seeing properties when one became unavailable at short notice.
The organisation to move in was very thorough and efficient. The check pre move in was highly effective and any issues were dealt with promptly with no chasing required.
If moving to headington I would definitely recommend heading into their office and discuss needs with them.
J. S.
I am so glad that we sold our house using Scott Fraser. The team made the sale as stress free as possible. Sam Lamb provided us with excellent service through the whole process. I thoroughly recommend Scott Fraser.
S. L.
I can highly recommend Scott and Fraser, they were really helpful and friendly especially Francesca. It was our first renting a property and she explained everything to us and help us with every step, thank you so much we, are really grateful.
M. S.
We have just sold our house in Headington through Scottfraser. Adrian Wraight, Elaine Norrie and all the team were wonderful from beginning to end, well informed, very communicative and always very professional; but above all very human and friendly, and supportive beyond all reasonable expectations. They secured a very satisfactory sale in an uncertain market, and we can recommend them without reservation.
J. W.
We have one property managed by Scottfrasers. And our experience so far is very good indeed!
Tracey, the associated Director is great! She took us on board, and we have been having their service for more than three years. And since they had the property, there wasn't a single month that the property was not occupied.
Our property now is managed by their East Oxford Branch, and the team over there has done a sterling job for us. Laura, Anna, Kerry and Natalie are all superb, they keep us well informed, and always do their best to make sure the property is let and maintained well on our behalf.
It is also worth mentioning the professional input from Victoria Mellor, she is the HMO Guru, I attended one of the Oxford Council HMO seminors with her. She knows everyone at the relevant department at the council, she deals with us professionally and answered our questions patiently and acted fully on behalf of the landlords to get the messages across. Thank you!
Thank you so much for your service for the past 3 years and a bit, I am sure there are many years to come!
m. t.
I have tried many estate agents during my search for a rental property in Oxford, and previously in London. Scottfraser are the most reliable agent that I have encountered, there are many properties to choose from - my flat is walking distance to both my son and daughters college - and Tracey, Anna and Chloe are honest, friendly and reliable. They never disappoint you! When I first arrived in Oxford as a single parent, I did not have anyone to help me, but Scottfraser did!
J. W. A.
We rented with Scott Fraser in Headington last year and they were absolutely brilliant! I haven't got a bad word to say about them; they were very attentive, responsive and are all round lovely people! A pleasure to rent from.
m. c.
Natasha responded my enquiries promptly and keep me informed progress of my offers to rent throughout. Unfortunately, I m yet to get an offer accepted in this peak season for home seekers, so, keep going !
H. C.
I continue to be really impressed with the professionalism and positive way in which my tenancy is handled. Chloe and Lydia are exceptional. An absolute pleasure to communicate with them, and a significant asset to the Scott Frazer team. Thoroughly recommended.
W. S.
I've had a great experience with Scott Fraser, particularly with Katie who helped us lease our house. They are both professional and friendly in approach.
E. M.
Thoroughly satisfied with the selling experience - my third in Oxford in 18 years, and by far the best! Wonderfully positive, polite and helpful staff throughout the process. Professional advice and advertising - I only wish I could say the same about the agents from whom I have bought my new house!
A. E.
Jenny was friendly efficient and managed hiccups with calmness and confidence throughout the sale of my Oxford flat. She evidenced her initial valuation and explained things carefully to us. She stayed in contact with me regularly and kept me up-to-date. All round top quality service. Thanks very much Jenny and SC team Headington.
A. B.
We have used Scott Fraser on several occasions, both as buyers and sellers and have always found them to be professional, courteous and above all reliable! We highly recommend them and will certainly use them again should we have need.
N. K.
Adrian and Elaine provided an excellent service as we sold our house: thorough, detailed, pro-active, reliable, and always pleasant and courteous.
Y. A.
We want to thank Scottfraser for their great support in helping us find a nice house to rent in Oxford. Since we were not present in Oxford, they were very kind to accommodate us by sending videos of various properties to us, and also arranging Skype viewings. We want to particularly thank Paige, Emily, and Natasa for all their support.
e. b.
Frankie has helped me and my friend right from the start and has helped us find our perfect place. Moving out for the first time is scary and frankie's made it very easy and relaxed for us. Communication has been great and consistent the whole time. Definitely recommend Scott fraser and frankie!
J. H.
Best Estate agent in the UK! no really!!! they went the extra mile to save our house sale and insure our purchase went through, despite the sale not going through them and the normal issues caused by our bad solicitors. I would purchase a house through them again and will most likely use them to sell it. Thank you Simon and his team :)
D. P.
Patrick and colleagues from Scott Fraser were extremely helpful and proactive in selling my friend's property in Headington. They were courteous at all times and went that extra mile to obtain a sale quickly and bring it to a satisfactory conclusion. I would highly recommend them and particularly Patrick.
M. W.
Really exceptional experience. We weren't living locally during the sale and they assisted massively with logistics, access and liaison for occasional odd jobs that needed sorting, alleviating much of the potential stress. Kept well informed around viewing schedule and feedback. Highly recommended.
M.
Professional, honest and reliable, we've had a great experience with Scott Fraser with regards to renting our first property in Oxfordshire. Would defiantly recommend them!
S. G.
Liam Salhotra was our house guide for today. He was very informative and helpful whilst viewing the house and he gave us a lot of good advice as we are first year uni students so we are new to this. He gave us quick responses and was very friendly.
A. C.
Catherine D. was most professional. She had done her background work ensuring my sale went through relatively quickly in these particularly stressful times. I felt I was in a safe pair of hands.
R. B.
Thank you to Paige and Natasa at Scott Fraser for all their help in securing a rental property for me and my children. All the information was clear and they were happy to answer any questions I had. They both made the process very easy and uncomplicated. Thanks so much. Ruth Barber
S.
The team at Scott Fraser Headington, especially Paige, have been hugely helpful so far in quickly finding us a new (nicer!) property after our current rental was put up for sale. Thank you.
F. K.
It was a pleasure dealing with Francesca. She was very proactive and attentive. The letting process ran smoothly and efficiently. I would highly recommend Scott Fraser... if you are letting from the Headington branch please ask for Francesca.
R. M.
I was truly impressed with the professional and enthusiastic manner in which Simon Liddicot and his team managed my house sale. They took a genuine interest in the unique selling points of the property and were always incredibly approachable and friendly on the end of the phone!
T. K.
Adam Sayers and the team at Scott Fraser Headington did a great job for us agreeing sales on our two properties within 2 weeks. Adam called at every stage of the sale, to keep us informed.
E. B.
Huge thanks to Simon at the Headington office. We found the house we wanted during the summer and exchanged contracts at the end of November. Simon has been great throughout the process: always very patient, helpful and professional. We would definitely recommend them.
C. J.
From the outset the Scott Fraser team were helpful, informative and understanding. Queries were dealt with promptly and our transaction went extremely smoothly thanks to their hard work.
O. L.
Just moved into my new home and I am very pleased to say that the entire renting procedure went very smoothly and professionally. Every email got answered straight away, all questions were answered clearly and promptly and my agent was very helpful and considerate! Excellent service, can only recommend Scott Fraser, particularly the Headington office team!
Olga
K. B.
Elaine has been great throughout my recent lengthy purchase, very professional, and handled problems and delays along the ways. Great communication. Not an easy time to be selling/buying, but have been really pleased. Can't recommend enough.
M. R.
Truly the best estate agent ever. The sale of our property was handled with extreme professionalism. They dealt with and resolved unforeseen problems in a speedy fashion and kept me up to date at all times. I could not have wished for a better service.
V.
The office team handled the sale of my property with enthusiasm, excellent communication and feedback at all times. They are transparent , upfront and inspire confidence. I have no hesitation in recommending Simon Liddicot and the team at the headington office.
m. g.
David and the team sold my house. It wasn't easy, they got a good price yet more importantly they made sure the sale went through. Great communication, dealt with problems quickly keeping everyone informed. Basically cutting through to what was actually happening in the chain and then sorting it. They earnt their fee where other agents would let the sale drift. Recommend? 100%!
Malcolm Griffiths
R. M.
ScottFraser has some of the nicest and best-located flats I've come across in the Oxford/Headington area. Natasa Bilbija was open for any questions we had and was also very considerate of our situation when moving in/out. It was a pleasure renting with SF and I am grateful for Natasa Bilbija's patience and professionalism in all situations.
B. V.
Very helpful and proactive staff, highly professional. They presented me with excellent rental options, and quick viewings. Natasa was very helpful with assisting in finding and setting up our tenancy. Thank you!
W. L.
Great communication, very quick in responding to emails and keeping us updated when processing with renting! Friendly, helpful and competent staff, especially Frankie and Natasha!
F. M.
Katie Finch is a fantastic contact at Scott Fraser. If your looking for 5* star service, quick responses and just a generally great team - you've come to the right place. Thank you.
m. a.
We really got expert and relevant support.
We congratulate the agency staff for their professional approach. Thanks for his welcoming attitude and kindness.
K. C.
We have both bought and sold a property through Scott Fraser. I would use them in the future when selling a property. Emily Dyer was fantastic and very supportive throughout the process.
S.
These guys have really got their act together. We rented a flat in Upper Meadow in Headington and couldn't have asked for better letting agents. Very responsive and efficient
A. A.
I definitely recommend Scot Fraser and will be back to chat in the future. I would like to especially thank Natasha King from the Headington unit who helped us a lot and proved to be proactive in answering our questions.
d. s.
I can't thank Simon and the rest of the team enough . They have been there for us whenever and whatever we needed. Quick response to a phone call - yes , Need a name for a surveyor - yes , Need some reassurance when things get tough - yes , Always friendly - yes , Take the time and make you feel like you are there only client - yes . I would use them again and recommend without hesitation.
A. P.
I would like to give a shout out to Liam who been amazing with us and showed us through some nice houses. And we will be going for a property soon he was kind and full of joy even riding in his Ferrari bike he was still racing to make sure we got to see the property on time great guy.
J. P. M.
a very professional and polite team that has managed everything quickly and smoothly. After seeing many agencies I can say that their human team and the properties they offer are above-average quality.
J. D.
Natalie King in the lettings team at Headington is a pleasure to deal with. Friendly, professional, direct - brilliant service. A breath of fresh air!
J. B.
Adrian and his team have been considerate and professional at all times during the sale of our property. I would thoroughly recommend them.
J. M.
Superb service and management of property purchase, very professional yet friendly and honest. Smooth transaction throughout. Property viewed through Skype, combined with truthful opinion and overview of the house. Thank you and hope to deal with you again.
C. C.
Been letting my property with SF for 5 years now & very happy with the service. Thank you to Paige, Frankie & Luke for all your hard work. Michael P
J. P.
Excellent service from the moment the property was taken on, till completion. Found a good sale and smoothed the way through the stressful buying process. Thanks to Adrian for selling my property, and Jenny for sorting everything out after that point.
P.
I can't thank Kierra enough for all her help finding the right property in Oxford. The process was completely smooth, they made sure we were informed of everything, and Kierra went out of her way to help us (she even filmed a video of a property we couldn't view in person!).
M. J.
Scott Fraser, Headington have a really helpful and friendly team. I especially want to thank Paige for patiently answering all my questions and for guiding me through the process.
C. F.
Thanks to the Headington team, and especially Simon, for smooth sailing through the process of selling the house, keeping us updated, and advising on next steps so we knew what to expect.
P. P. P. F. P. L.
We have classed Scott Fraser as one of our own clients for a couple of years now and the professionalism of the business is unparalleled. They are a class above the rest, with service at the heart of everything they do.
M. L.
It has been a pleasure working with Scott Fraser. They are proactive, communicative and very helpful. Can recommend!
N. A.
It has been great. Natasha has been so helpful in responding to our queries and questions. Overall, good experience.
L. M.
Very happy with a very professional service from Catherine and her team in Headington. Experience and knowledge of the market counts and we received sound advice throughout the entire sales process.
T. G.
Catherine was lovely to deal with and kept us informed in a prompt and courteous manner, answering all our questions as we progressed through the process of sale. Good job!
大.
We really appreciate friendly and professional jobs by Scott Fraser.
Surely coming back to this agency again in the future when we will look for properties in their territory.
N. J.
Really good professional and friendly customer service from Natasha and Robyn . Informative viewings , administration dealt with efficiently and staff always responsive to questions.
J. B.
Very professional. Prompt and clear communication. Paige and Kierra most helpful in assisting my family and I arrange a rental property in Oxford.
A. P.
We found the Lettings department at Scott Fraser friendly, helpful and highly professional. They supplied all the information we needed and managed the process very quickly. I would be pleased to recommend their service.
N. A.
Sam was very friendly, personable and great at keeping me updated with how the sale was going. He made it a seamless process and I believe went above and beyond to ensure that time frames were met and communication was open between all parties. Thanks.
M. D.
Catherine was very helpful in pushing a difficult transaction through, unlocking in when it had got stuck in negotiations. Would use Scott Fraser again!
S. M.
Scott Fraser provide a very professional service. Simon Liddicot in particular was extremely helpful, patient and diligent
R. S.
Elaine worked hard and tenaciously to push through our sale which ended up in a fairly complicated chain. I am happy to recommend her and Scott Fraser.
R. B.
Very professional service and excellent communication throughout. The sale particulars generated a lot of interest and numerous viewings. From the receipt of an acceptable offer, the sale was guided through to completion without a hitch.
K. Q.
Really smooth and professional process to rent a property - especially grateful to Frankie and Liam who have made the whole process so painless especially during a pandemic! Thank you both for all your help
W. O.
"In my experience the very best estate agent in the Headington area are by far Adam Sayers and the team at ScottFraser.
With Scottfraser I found business people but with a realism to valuations along with honesty, integrity and loyalty that I can't say I've found with other agents I've sold with.
They weren't going to promise an unachievable price, get you on a long contract and at the end of the first month, tell you we need to drop the price, and that can happen with other agents.
I sold with the team at Scottfraser, Headington and if you try them I know you will find a different type of estate agent, I did."
N. T.
The most efficient service providers with the client's interests at. The service from Natasha and Paige is just amzing. Highly recommend their service.
A. C.
I only have had positive experience with Scott Fraser. Sorted out any issues and questions quickly. Always professional and helpful.
R. J.
We have just bought a house through SF Headington. Elaine has been excellent at keeping us updated and very accomodating with viewings. Thank you!
H. E.
Paige has been really helpful and efficient when I’ve called up to arrange viewings. She completely understood and took on board on what I required.
J. R.
An extremely professional and efficient service from Simon Liddicot and his team who guided us through the process and were always available to answer questions and broker solutions. Would definitely recommend and use again.
F. G.
Excellent service and professionalism. Sold my two properties close to my asking price. Stayed in communication throughout the whole process. Fantastic work by Adrian to see it through to completion.
M. D.
Very professional and efficient service compared to another agent we used for the rental of our property. Especially helpful as we have been abroad whilst organising this. Highly recommended.
A. C.
Adrian Wraight and his team dealt with my sale. The advice and service provided through what can at times be a challenging process was excellent.
K. S.
So impressed by the team in Headington. My property manager is quick to respond and has arranged everything very speedily. Thank you!
S. P.
Very professional and efficient service as always. Property was let within a week and changeover was extremely smooth. Special thanks to Emily R for sorting our a last minute oversight on my part.
J. C.
Catherine was extremely helpful from our valuation right through to exchange! I would highly recommend. Stress free experience.
S. R.
SF have been managing my property for several years now. They have provided, and continue to provide, a consistent and professional service.
K. W.
Excellent service from Simon and Yvonne at the Headington Office. The sale was managed efficiently leading to a swift sale. A big thank you!
Kate Wheatley
s. t.
very professional and polite . Frankie Poole is very good at her job and made me feel valued
D. E.
A massive thank you to the team at Scott Fraser and Adam Sayers. You have all been ever so helpful and prompt with any questions or concerns raised.
t. E.
Both Natasha and Paige have been super efficient and professional in helping me to find a place to rent.
Q. K.
Very professional and helpful. Effectively managing the property I am renting.
C. B.
Excellent, highly professional and friendly staff who are very knowledgable about the area. Catherine was extremely good. I can't recommend them enough.
E. L.
Grateful for a very kind and friendly assistance by Hannah Daly, hopefully I will find a suitable property in Headington soon.
A. F.
Clear, concise , transparent communication and efficient handling of my house lease renewal by Liam. Thank you
R. W.
Tracey and the team have been handling the letting of my flats for many years now and I cannot speak too highly of their efficiency and professionalism
All flats let promptly and all problems, if any, resolved with minimum difficulty
S. A.
Very efficient, good communication, helpful and good-humoured. One of the best agents we've dealt with.
F. M.
Friendly, professional and thoroughly approachable people - thank you Simon for making what is usually a rather stressful process much more easy to handle!
M. B.
Simon and the team in the Headington branch lived up to all expectations and I would certainly recommend this highly professional service.
m. n.
Scott Fraser are so nice and helpful, they always respond and have time for you.
J. C.
Natasha King was very helpful and dedicated showing us a great property.
H. F.
Very disappointing treatment of my Belgian student-professional friend. Unhelpful, incompetent and impersonal.
H. L.
Very helpful service by Marta!!!
D. P.
Excellent, proficient service. Set a realistic guide price. Polite and gave great advice. High recommend them. Thank you Jenny!
w. s.
Thanks Natasha for her prompt reply whenever I have enquiries. Excellent service. Thanks!
S. M.
Very professional. Great communicators. Would highly recommend. We felt thoroughly looked after.
M. P.
Everyone i dealt with were super friendly and helpful. All worked out extremely well. Would recommend them to anyone.
Y. I.
We were able to move to Headinton smoothly thaks to Scott Fraser!
r. f.
I would highly recommended Scott Fraser, they were professional, polite and efficient, a pleasure to deal with
H. G.
Great service! Frankie is a great help and a wonderful friend.
J. C.
Handled a difficult sale very patiently and professionally for us on behalf of my father's estate.
G. L.
Great! ScottFraser has always been here when needed. Highly recommended!
C. C.
Attention to detail and a passion for dealing with really complex issues with a human touch. This was a very tough transaction!
H. G.
Elaine was amazing, professional and could not do more. Thanks
S. V.
Amazing service. Thank you to Jenna!
M. I.
Excellent service received from Scott Fraser. I would strongly recommend them.
F. J.
Thank you Natasha for the quick response and quality customer support.
L. T.
Great service from all at Scott Fraser. Very efficient.
A. E.
Amazing at knowing what I wanted, very friendly
B. l. f.
It's really helpful. Recommended
k. W.
Very professional the top agency in Oxford
J. M.
Straightforward,efficient,quick and efficient service.
V. K.
very professional, personal and efficient service
E. S.
could not have been more helpful and efficient
O. K.
Very nice service helpful and attentive
L. s.
K. P.
A. B.
O. M.
M. C.
B. S.
H.