Reviews of CityLets Plymouth Ltd. (Real Estate Agency) in Plymouth (Devon).

CityLets Plymouth Ltd

166 Reviews

54 Comments

Real estate agency

Property Rental Agency

Student Accommodation Centre

Eastlake St, Plymouth PL1

Description

Information of CityLets Plymouth Ltd, Real estate agency in Plymouth (Devon)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of CityLets Plymouth Ltd

Reviews of CityLets Plymouth Ltd

E. Ś.

Moved in recently and had a lovely experience so far. To start with, the property was pet friendly with no extra charge. My agent Paul was and continues to be friendly and helpful and very responsive. Flat was very clean when I moved in and the maintenance team have been prompt fixing the few minor issues I have discovered since. I am very pleased overall.

A. P.

Paul was the best and most helping agent I have ever seen so far. They are incredibly helpful and transparent.

R. X.

The best agency I’ve had in Plymouth for students - James has been so helpful in allowing someone to take over my tenancy when my circumstances changed. The team are very helpful and problems get sorted quickly. Definitely recommend the agency and thank James especially for his help over the past year :)

M. P.

Everyone at Citylets is extremely friendly and happy to chat away and make you feel comfortable which is helpful, especially as finding a home can be overwhelming and stressful at a young age. Jess was quick with replies and always had great suggestions and advice. She is even helping for find my friends a home as well. Thanks to Jess and the rest of the citylets team I have managed to sign my first lease on a flat that I love :)

S. P.

City Lets made everything so quick and easy. James was very attentive and supportive throughout. Would recommend!

J. D.

Contacted City Lets back in June and was instantly responded to, found myself and a friend a brilliant flat in a great location, something which we thought we’d never get. On top of that the agents are nothing but courteous, knowledgable and friendly, and always communicate excellently with us as tenants.

V. C.

Paul was absolutely amazing! Presented each property perfectly and answering any questions I had. 10/10 experience

H. B.

Great property and good contact and help from the maintenance and lettings team. Any issues or concerns we have had have been dealt with quickly and professionally.

J. E.

James and the team have been superb! Great communication, always quick to respond and resolve any issues. They've also helped arrange reliable tradesmen who have done a great job as well. I've used many agency's in the past and Citylets have been by far the best!

a. h.

We had James Deacon as our agent and Lisa as the owner of the house. James has been so helpful. We told him the kind of house we wanted and he recommended a few houses for us. He made videos for us as we couldn’t come for a viewing. He helped us to arrange with the owner so we could moved in early. If anothe group did not sign the contract earlier, we would surely stay in this property. The owner is very kind. Whenever we report an issue, she will immediately come to fix it. Now that we’re moving out, James helped us to arrange with the owner so we could stay two weeks longer as the house we’re moving to is not yet ready

M. M.

We recently found ourselves in a difficult situation when our landlord chose to sell the house we had let for 5 years. It is an extremely difficult time to find a 3+ bedroom house in the South West, and we feared we would not find a comparable property for our family of five. We needn't have worried. After one call to James at City Lets, he managed to find a home that far exceeded our expectations and we can't thank him and the team at City Lets enough.

g. D.

Citylets is the best agency for houses and apartments in Plymouth. Always very reliable and I could always report problems that were solved directly. The staff and the head of the agency are very friendly and always available when you need something. I have been with CityLets for a year now and I am still very happy with them. Very valued as a customer and the properties are always in good condition. :)

R. B.

Been living in a flat rented to me by Citylets Plymouth for 4 years now and they are excellent landlords.

C. G. D.

By far the best agency I have ever dealt with. All the staff were friendly and responded to all my requests swiftly and efficiently. They always endeavoured to accommodate all my requests and really contributed to making my stay in Plymouth as pleasant as possible. I am very grateful for all their support and understanding. If only more could be like CityLets!

N. D.

We chose Citylets to manage several of our properties and have been impressed with their responsiveness and professionalism. Tom and James have been great! We even decided to sell one of our properties through Citysales and did not have to wait long before Emma found us a buyer! Here's hoping for a long and happy working relationship.

A. S.

Fantastic staff, very supportive and understanding! Citylet was able to accommodate me earlier than scheduled without compromising the quality and standard on my room. The whole house has been renovated to the highest quality, modern and very clean. Overall I am great full and very happy to have chosen Citylets. Awesome housemates, clean, modern house and great value!!

W. R.

Spent the day out with Paul looking at flats suitable for my disability and had a brilliantly helpful service throughout. Haven't signed the contract yet but cannot recommend this companies' customer service and care highly enough. Paul was extremely genuine and considerate of mine and my partner's needs and we both simply had a lovely time out looking at properties together.

s. b.

The Agent Jade was a dream, she went above and beyond to help find me the best place to suit me! She was very kind and attentive and made looking for a place to live that little bit less stressful! excellent service

N. G.

I've been with city lets since i moved to Plymouth 2 years ago and i cannot express how much of a great company they are! Everyone is very friendly and helpful. Paul has always been on hand to sort out an issue asap or within a short time frame and the property I have lived in was beautiful. excellent company thank you!!

J. R.

We have worked for CityLets as a subcontractor. Great company, very friendly and professional. James, Tom and Jade are all very easy to work with.

J. A.

Tom is amazing, he helped us find or first flat together and has been helpful and understanding throughout the moving process. Thankyou city let's, you have made me and my partner VERY happy! :').

G. B.

Been with citylets for about a year now and I haven’t met a better company always responsive with phone calls and text messages especially jade and Tom! Nothings ever a task or a problem and everything gets sorted by the next day even if it’s the weekend!

G. H.

My friend and I were seen by Paul in our hunt for a place to live together. We explained what we wanted and he gave us a plethora of options while being totally down to earth and realistic with us. He was more of a friend than a professional and made the entire transition, contract and deposit system so so easy for us. Couldn't be happier with city let's because they have such an amazing representative. Go Paul! 🎉

f. a. c.

Our agent, James, gave his best to lead us to our perfect abode. And he has spoiled us with all our requests. But the best partbof it is finding this gang, who loves karaoke as much as we do. 🎤😂 Who would have thought it would end up like this? Thanks, CityLets!

c. p.

Been with citylets plymouth since moved here from 2 year ago. Always friendly helpful staff to talk to. Just moved from one of their 6 bed houses to a 3 bed flat and they helped me move without charging me extra. Tom was the one that moved me, he happy and had a laugh about it to make me feel more comfortable at the experience, even in the hot weather. Excellent service, recommend for new students to plymouth.

K. M.

Absolutely lovely members of staff, they helped me a lot with pretty much anything I needed. All very friendly and willing to help. Definitely recommend :)

T. B.

great, freindly customer service. with their own maintenance team under the city lets umbrella, maintenance work completed within 24 hours after email sent, by a friendly professional. highly recommend

F. M.

City let’s are very understanding and supporting. Would recommend to anyone that is a first time renter ! James helped me with my search , couldn’t recommend him enough! 👏🏼👏🏼👏🏼

L. S.

They are very flexible and accommodative. During my stay in one of their buildings, anytime there was an issue, it was fixed within 2 days.

A. G. F.

Very Understanding and supporting. Would recommend to anyone that is a first time renter that is looking for their first place. Amazing, professional and helpful Thanks Guys!

a. b.

Having worked with citylets over the years, with them managing our property all i can say is that they are amazing! really helpful and only one call away

O. M.

Still loving everything about plymouth

C. S.

Great company, friendly staff, loved my room! Thanks again :)

S. C.

A breath of fresh air. Having dealt with other agents for student accommodation, on behalf of my Daughter, my contacts with Citylets have been very reassuring. Speaking with Paul today, they are very professional, yet friendly. I am very grateful to have found them! Avoid Student Choice agents!

S. H.

Friendly lady put a note through my girlfriends door advising of a faux pas. Thanks for your help in this stressful situation

G. G.

Very accommodating

S. P.

Great experience in dealing with this company, and excellent customer service

E. S.

Superb assistance and service.

D.

Great people, professionals and friendly.

F. !.

Brilliant letting agents

W. B.

brilliant & helpful

J. D.

Toms a legend

r. m. A.

N. k.

t. r.

I have let my two student houses with other agencies in the past and been bitterly disappointed but with CityLets that certainly is not the case. Efficient, friendly and hard working bunch of guys and girls. I have been with them for two years now and I have been well looked after. Well done James and Team

P. H.

B. T. -. S.

E. A.

C. L.

S. D.

I moved from the Netherlands to Plymouth for 5 months and found a place very quickly through Citylets. The room was clean and well furnished. The team is very friendly and helpful. I would recommend renting from them if you're moving to Plymouth!

C. E.

Citylets have been so helpful to me, I really appreciate all the time they put in to helping me find somewhere to live. Paul’s been great and so friendly, I couldn’t have asked for a better letting agency.

S.

I can really recommend CityLets in Plymouth. I have been living in a house serviced by CityLets for over a year now and there are no problems. You can always call if something needs to be repaired and within 24 hours someone comes and solves the problem. The houses are in good condition and they take care to keep it that way. Once a month a cleaning company even comes, what do you want more?

H. B.

The staff is amazing! I have been with them for 4 years and I have just booked for the next year. Very efficient and flexible team, as an international student I highly recommend them.

J. V.

Highly recommend this agency to anyone looking for a place in Plymouth, James was a great agent and found me a flat that had everything I was looking for and in my budget, very welcoming viewing experience and I look forward to moving in, thank you :)

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