Reviews of Masons Estate Agents Caversham. (Real Estate Agency) in Reading (Berkshire).
Masons Estate Agents Caversham
10 Bridge St, Reading RG4 8AA, United Kingdom
Description
Information of Masons Estate Agents Caversham, Real estate agency in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Masons Estate Agents Caversham
Sunday
8AM–8PM
Monday
8AM–8PM
Tuesday
8AM–8PM
Wednesday
8AM–8PM
Thursday
8AM–8PM
Friday
8AM–8PM
Saturday
8AM–8PM
Reviews of Masons Estate Agents Caversham
R. S.We instructed Jake at Masons to sell both my property (a 3 bed house in Caversham) and my partner’s house (a 2 bed house in West Reading). The service we received was second to none and I would highly recommend both Jake personally and Masons as a business. Throughout the entire process Jake was proactive and effective with his management of the sale process and his communication with all parties in the chain. When we experienced some issues with buyers (through no fault of Masons) the team there went above and beyond to resolve these and get the process back on track. My experience has completed turned around my previously low opinion of the service offered by estate agents!
C. S.We have just sold our flat with Masons and moved to a house nearby in Caversham. Everyone in the company, especially Jake has been a pleasure to deal with, fantastic communication throughout and really friendly service. When it came to actually progressing the sale, Jake was instrumental in finally getting us over the line when solicitors across multiple parties were being difficult - nothing was too much trouble. We will not hesitate to use Masons again if we ever decide to move.
R. a. C.We bought our house through Masons and everyone we interacted with was amazing. Both Tyra and Jake went above and beyond to help us through the process of buying a house, making it as smooth, quick and stress-free as possible for us. We can't recommend them highly enough, and would definitely use them again!
A.As a first time buyer, Masons were absolutely fantastic! Buying a home is a notoriously stressful time for anyone, but Jake and Tyra were incredibly helpful, friendly and knowledgeable throughout the whole process. I absolutely cannot fault them for all they did for us and would not hesitate to recommend them to anyone!
Thank you again for everything ♥️
S. N.Masons were the perfect team to sell my property with. Tim's valuation process was informative and realistic. Tyra's showings were provided with good feedback and during the sale process she was always available, helpful and communicated clearly (even going as far as replying to emails when she was on holiday). A mention to Jake who although not dealing with my property was always helpful if the rest of the team were unavailable.
I would recommend Masons to anyone looking to sell or buy a property.
C. L.We sold our house through Masons in April 2022. We couldn't have been happier with the service provided. We have a toddler and they were always considerate when booking in viewings, and always kept us updated on everything. They went above and beyond, and we would highly recommend. Thanks to Tyra and Jake for all of their support 😄
A. S.I couldn't recommend this Estate Agents enough. From start to finish they were utterly professional and made us feel as if we were their top priority. They sold our house in one week and supported us through the whole process of completing our chain. A friendly, affordable and efficient service.
M. I. B.I had an absolute pleasure with Mason’s especially Jake. I sold my house with them & they went above & beyond. It sold within a matter of days. Jake’s picture’s were brilliant, he captured the best angles & showed the property’s potential. He was always only a phone call away & would keep me updated at every point of the sale. I would highly recommend Mason’s for sure.
C. W.I cannot recommend this estate agents enough. Jake was amazing from the start to finish of my first time buy. Great communication, professional, helpful, caring and generally just There were a few issues after which he sorted out for me no problem. 10 stars!!
S. C.We sold our house through Masons and received a first class service.
The whole team were incredible throughout.
They were so patient with us as it took us a LONG time to find a house to purchase after ours had gone under offer. They kept our buyer happy to wait for us a whole 7 months. We're so glad we chose Masons and would 100% recommend them. I can not praise them enough!!!
V.Masons provided us with an excellent, personal, all round service and we thoroughly recommend them. They are an independent estate agent and this really shone through with the service they provided us.
We dealt with Tyra for the majority of our sale and also purchase (they also sold the property we bought) and she really went the extra mile to get the completion done. She was always on the end of the phone if we needed her. She was knowledgable and personal. We were lucky to have her working for us.
Thank you Tyra and the team. We are extremely happy in our new home.
P. P.I purchased a house with my girlfriend through Mason and we have been extremely satisfied with the service provided.
Jake Challis and Tyra Begum have been brilliant, both professionally and personally during the buying process of our new home.
Especially Jake has always been patience to listen to us and the seller, understanding both points of view and finding the perfect solution for both parties.
We definitely recommend Mason as the best agency in Reading!
S. S.My husband I recently sold our house through Masons and we were thrilled with the service we received. Tim, Jake and Tyra really are the dream team. Not only are they professional but down to earth lovely people too. We 1000% trusted them. Masons go above and beyond to make sure everything is moving smoothing and if there are any bumps in the road then they quickly and effectively sort these out. We can't recommend Masons enough.
L. E.I used Masons for selling my house earlier this year and I've been seriously impressed with the service. Tyra and Jake in particular have been amazing - they always knew exactly what was going on.
I have a cat who has a medical condition meaning she's indoor only and I was concerned about how this would be managed during viewings. I didn't need to worry as Tyra and Jake were really careful with her.
Once the house was sold (for the price I wanted to sell for), the team at Masons were really proactive. They kept in regular contact, chased solicitors and our vendor's estate agents. My onward purchase was particularly stressful and it completed a couple of months after the sale. Despite this, Tyra helped with chasing up solicitors even after the sale was completed.
I have absolutely no hesitation in recommending Masons if you're looking to sell your home. They helped to guide me through the whole process, which was great because buying/selling houses isn't something most of us do every day. They say they go above and beyond for their clients, and they're not kidding!
E. S.Right from the start, Tim, Tyra and Jake provided an excellent service. Guided by a thorough knowledge of the local market Tim was realistic in his valuation and guided us through the whole sale. Tyra and Jake were friendly, helpful and attentive and the whole team continued to communicate and support us throughout, often going above and beyond what was expected. Well done Tim and the team.
R. W.We bought our property through Masons and they were extremely good throughout the whole process. Tyra dealt with our purchase and was very efficient in responding to emails and keeping us in the loop with the ongoing timeline. She made the process go very smoothly from their end and we were both very pleased with the service Masons provided.
C. W.Masons recently sold our house in Emmer Green and they were incredible throughout the whole process. We had more support in the sale, and in our onward purchase, than either of us dreamed we would get. Jake and Tyra worked tirelessly to advise and support us - always making suggestions of ways to help us get the sale. We always felt like their feedback was honest and kind, and their sense of humour was deeply appreciated too - it was like having a friend to help out. I would recommend Masons a hundred times over to absolutely anyone selling their house.
L. P.I would highly recommend Mason's Estate Agents having recently used them to sell our property. Tim, Jake and Tyra are a great team, highly professional, know their stuff and are friendly and approachable. Tim knows the area and local market very well and gave sound advice on marketing the property as well as great guidance and support to help move the sale forward to completion - really going the extra mile. All the team had a handle on the stage of the sale and were able to give updates and chivvy things along, which was of great reassurance. A BIG thanks to all the team!!
S. C.We recently purchased our new house through Masons and I cannot fault the way in which the process was handled by them, in particular Jake who was extremely communicative and helpful throughout and also Tyra who was quick to step in and update us when Jake wasn't available. They really made the whole thing incredibly stress free for us and I cannot thank them enough for how seamlessly they handled the process - thank you Jake and everyone at Masons!
J. W.I have used Masons twice for property sales in Reading and would wholeheartedly recommend them. The service was both professional and also very personal, with excellent levels of communication. The firm introduced good prospective buyers in a timely manner and secured a sale within two weeks. The staff are very friendly, courteous and helpful at all times.
J. M.Exceptional service from all the team at Masons throughout our house sale process. They were extremely helpful helping to manage a number of difficult situations; from keeping the buyer patient during unexpected delays, through managing and providing 3rd party contractor recommendations to deal with some post-survey remediations, and some last minute issues post exchange.
They helped keep the entire process calm, were a pleasure to deal with and nothing was too much trouble when you needed help. The whole team operate in a very professional manner; I wouldn't hesitate to choose to use their services again.
C. P.All the staff at Mason’s were incredible in dealing with a very difficult buyer. They offered an exemplary service that went well beyond the parameters of ANY other agency. I could not have achieved my move without their extraordinary kindness and tenacity. Their professionalism and ability to think outside the box was remarkable. I can’t thank them enough!
Z. M.Sold our house through Masons in a matter of days. Professional, friendly, top-quality and fast service. When our first buyer disappeared, they sold the house again in a single day.
They also found our new home, which ticked all the boxes. They kept our buyers happy while our purchase was going through. Chased all the solicitors every day to make sure that things are happening and we get to moving day sooner rather than later. Completely happy with the service; couldn't ask for more. They put all the other estate agents to shame.
If we ever move again, we're definitely using their services again!
E. S.Masons were superb agents helping us sell our property in a challenging market. Helpful with their advice from the outset and working hard co-ordinating all the moving parts - including tricky solicitors - through to completion. They are down to earth, open and dependable.
H. J. H.Masons estate agents and particularly Tyra have been excellent in supporting us in the process of buying a property. They went over and above and we would highly recommend them!
J. C.I could not fault Masons. They were honest and professional throughout out our move. They went out of their way to ensure everything ran smoothly and we always felt they had our best interests at the heart of what they were doing. I never usually write reviews but they were so good I feel like everyone needs to know.
S. B.Tim, Jake and Tyra were very responsive and helpful. They kept us up to date throughout and were always on hand to offer advice and support, even on the property we were purchasing. Highly recommended if you are looking for a good estate agent.
S. D.My apologies for a very, very late review. This in no way reflects on the professional way in which Masons helped through a very prolonged and difficult purchase. I was kept informed throughout and they went above and beyond with their professionalism and determination to get the desired result. I would have no hesitation in recommending Masons. You will not be disappointed if you instruct them.
C. W.I can't praise Mason's highly enough. They are a superb company, who communicate brilliantly and are always looking to keep things moving. Tim, Jake and the team managed to get our Property sold and really helped in getting the chain moving so we could complete before the stamp duty amnesty finishes (hopfeully it's extended for all you people still trying to complete!) Special thanks to Jake, for his efforts and fantastic persistence. Myself and Laura really appreciate all your efforts
B. A.Masons have provided a first class experience on a recent house sale I have made with them . Professional staff always a the end of the phone should you need them and responding swiftly to any problems that may occur . Masons made selling my house a hassle free process.
C. L.The Masons team worked tirelessly to get us from marketing our property to moving into our new home in 10 weeks! No mean feat at such a busy time of year. They were professional, approachable and responsive to all of our queries. Using the conveyancer they recommended also simplified the process. A huge thank you to Tim, Tyra and Jake. Absolutely recommend Masons.
L. Z.The easiest 5 stars I've ever rated. Tyra was exceptional - so knowledgeable, responsive and dependable. We're very pleased with how Masons helped us, from viewing to completion. Our onward purchase was extremely stressful, delayed for 9 wks. Tyra and her colleagues helped us chasing up the tricky solicitor on a daily basis and kept us updated throughout. We were greatly impressed with their amazing service. Would recommend without hesitation!
S. K.Excellent customer service received from Jake Challis. We have been thoroughly impressed with Jake and his endeavor to ensure all our needs are met.
We found him to always be helpful, informative, knowledgeable, considerate and extremely fair in all aspects in our dealings with him.
He is a credit to the agency and I would not hasist to recommend.
A. P.My experience with Masons Estate Agents at Caversham was brilliant. Jake is a fantastic member of staff and has gone out of his way to ensure the deal went smooth. Have been very impressed not only at the efficiency but the care taken to accommodate individual client needs. Masons team including Jake, Tim, Tyra have been efficient, reliable and responsive. I would definitely recommend Masons Estate Agents to anyone. Cheers
K. T.First Class, professional and a pleasure to deal with.
I sold my house through Masons and dealt with both Tim Mason and Jake Challis. They were very professional, provided an excellent friendly service and kept me informed. I felt they were open, honest and realistic. Having researched and met other estate agents it was very easy to choose Masons, and I’m glad I did, the house sold within 7 days and at the right price. I would highly recommend them.
E. C.We bought our house with Mason's and they were incredibly helpful and pleasant to work with.
A. K.We had a fantastic experience working with Masons on the purchase of our first house. As first time homebuyers, we needed a lot of guidance and support: Jake was extremely patient in addressing our questions and concerns, and provided us with regular updates on the progress. Based on what we heard elsewhere, we originally expected the purchase to take a very long 12+ weeks. But with Masons’ support, contracts were exchanged within just 8 weeks. We really appreciate the level of professionalism, diligence, and knowledge Masons offered and would not hesitate to work with them again.
C. P.Having worked in commercial property for 15 years, we were looking for a professional company to sell our family home. We were therefore pleased to meet Tim Mason, who has extensive knowledge of the residential property market and was therefore able to provide us with realistic advice.
We have a busy family life and so were looking for a team that would always be contactable, give solid advice, and be trustworthy. Needless to say, we were very happy leaving our house viewings in Masons’ capable hands, and always received prompt and thorough feedback. In addition to this, Tim personally helped us through every step of both our sale and onward purchase.
We would highly recommend using Masons and would be happy to talk anyone thinking of using them.
N. W.I would highly recommend using Masons Estate Agents, Professional, supportive and very proactive. House moving is never easy but it really helped having Tim and his team working hard for us ,both pre and post sale.
Thanks Masons....... we really appreciated everything you did for us.
E. C.We would like to thank Jake at Masons for his help, kindness and support during our sale/purchase. We have been trying to move for a long time and many things have gone wrong along the way but Jake has gone above and beyond to support us. Masons are very knowledgeable of the market and processes and genuinly nice, personable and helpful. The whole experience has been incredibly stressful for us and we couldn't have gone through it without their support. We are very happy to recommend their services.
D. N.Masons provide a great service. I was kept up-to-date with feedback throughout the selling process and always felt everything was under control. Tim and Jake dealt with our sale who are both very professional and knowledgeable. I would recommend Masons over any high-street chain of estate agents.
K. M.We sold our house recently using Mason's. Tim and Jake were professional in a friendly way. Right from the time Tim came to take photos he seemed to 'go the extra mile' for us. They gave us good advice, kept us well informed and responded quickly and efficiently to any questions we had. We always felt they were working in our best interests. No hesitation in recommending them.
E. J.Fantastic service from Masons! They were friendly, professional and helpful at every step of the way. Their knowledge and experience helped us to get the most out of our property when marketing it for the first time, and there was always someone o the end of the phone to speak to if we needed advice. Our property sold for the estimate they gave on our initial appointment, so they really know their stuff. I would definitely recommend them to anyone wishing to buy or sell.
S. B.I used Masons for the sale of my property and found the service impeccable. The members of staff were all really friendly and helpful. They made the process really easy, set up viewings quickly and found me a buyer in no time at all. Would highly recommend to everyone.
G. A.Jake sold our house and was superb throughout the whole process. I found him very trustworthy, personable, efficient and always went the extra mile, he was great at informing us on viewings and advising us in this current market. Once the house sold, his support become even more invaluable as he went above and beyond our expectations, we felt like he was working with us in a team to get the process completed as quickly as possible (due to school applications we had a tight deadline). I honestly was super impressed, selling and buying houses is one of the most stressful things in life, but having the team at Masons behind us made it go as smooth as possible. Thanks so so much for all your help. I actually miss talking to you all on a daily basis. :)
J. G.I sold my house through Masons in 2018. I was struck by how much of a difference it makes to have an agent who is friendly, communicative and on it! Jake made the sale pretty straight forward - handling all the viewings, keeping me informed of the feedback so that we could respond accordingly, and have a realistic view of where the market was, and what we should be looking to achieve, and ultimately a positive outcome and completed sale. Very happy to recommend Jake and Masons estate agents!
C. S.I cannot recommend the amazing staff at Masons highly enough. I would not be sat in our forever home right now if we had not had them fighting in our corner to get us here.
Tim and his team really are worth every penny. Having had a viewing with Masons at the house we wanted we decided to sell with them because we wanted the same standards for the viewers of our house sale. We were very impressed by their professionalism, punctuality and the space they gave you to view. They were knowledgeable and reliable from start to finish and always at the end of the phone, never once not returning a phone call.
We were amazed that they managed to sell our house in 48 hours after putting it on their website with 3 offers one of which was the asking price. I feel this is down to the high standards of photography and hard work when promoting your house.
I have to personally mention Jake, who's tireless efforts to chase solicitors and communicate with everyone involved in the chain for us meant that our entire sale went through and had us moved in just shy of 4 months. We would still be chasing people now without question if not for his efforts. If like me, the entire process of moving becomes all a bit too much at times they really are amazing at helping you gain a bit of perspective and calm.
I hope I never have to move again but I will be recommending them to anyone who is in the future.
c. d.I cannot praise Masons highly enough. They guided a difficult chain through nearly seven months of totally un-expected problems, related to my late Mother's property sale. They achieved the full asking price which was set at the top of the range of all other local Agents. Their levels of contact were spot-on and they are always cheerful and courteous despite all the tensions and problems. Use them, you will not be disappointed.
L. A.I would highly recommend Mason's Estate Agents. They were professional and were always friendly and responsive. They kept us well informed throughout our house sale, keeping our buyer happy whilst we found a property to move to, and chased people tirelessly to get it over the line.
M. M.I only have positive things to say about Masons Estate Agents. Throughout every stage of the process, Tim was helpful, friendly, professional and ensured that the sale of the house happened very quickly - it took Tim only three days to put the house on the market and get viewings that led to an offer within a week. His staff team were always happy to assist in any way and updated me with progress whenever required. Tim was also very helpful with a particularly unprofessional solicitor I had to use at the time. I would recommend Masons to anyone looking to get into the property market, they went beyond the normal expected practise from beginning to end.
A. S.What you want is good customer service. Not too difficult you may say. You want people to respond to phone calls to be interested in your concerns. To carry out tasks that are required on your behalf.
We bought a house from another agent and sold through Masons. The difference was unbelievable! Masons who from the initial meeting to the completion of our property met every expectation. I would say we had a normal sale process. A few problems with our survey that both Jake and Tim helped us through professionally. Every time I called there was someone on the end of the line. If not available I was told by what time they would call back. And they did. I would highly recommend their service to anyone either buying or selling their home. They are very knowledgeable about the area, friendly, and not pushy. If I moved again I would definately go to Masons.
B. S.We recently purchased our first home through Masons. During a week where it felt like every little thing was against us completing our purchase, Tim was there offering solutions and going out of his way to be helpful and assist us. With the somewhat unhelpfulness of our solicitors in the situation it was great to have somebody who was on our side and made time to help us out.
We were pushing for a quick turnaround between offer and completion - and if it weren't for Masons I do not think it would have gone through on time. We are incredibly grateful for the service that we received, as it saved us massive inconvenience and cost in finding somewhere else to stay.
If you are looking to purchase a home, then I absolutely recommend you do it through Masons. There is a level of customer service which we have never experienced with other estate agents.
M. T.We purchased my son's first home via Masons Estate agents this summer. Jake was our agent and managed to secure a good price for the flat on the same day as our offer was submitted. He was very helpful from the beginning making sure that everything went smoothly. The others team members were very helpful too.
Jake thank you for all your help.
Masons you are the best local Estate agent!
v.We purchased a terraced house in Caversham with Masons. Tyra and Jake were super helpful assisting with extra viewings and then supporting ours through the negotiation and contract prep, right through the lockdown period. Even after the exchange Jake were still able to help to clear couple of questions with sellers. Would highly recommend.
L. J.I bought my house through Masons in 2013 and can happily describe it as a completely painless experience. Very efficient service, never required any chasing and I was always kept up-to-date with the latest news from up the chain.
In addition to this, my sister is currently in the process of selling her flat through Masons. Having approached a few other local estate agents about conducting the sale, she decided on Masons due to the professional, yet friendly and personal service that Tim and his team provided, and her decision has been rewarded with a quick and hassle free sale.
Highly recommended!
M. H.I would highly recommend Mason's estate agents. I was extremely impressed by their professionalism through what was a difficult sale with difficult circumstances. Tim, Jake and the team were reassuring and calming throughout the entire process. Having not moved in 30 years, I was clueless! They truly went above and beyond their role as an estate agent with Jake not only helping make appointments to view properties for sale, but accompanied me to see them! His efficiency and support throughout were invaluable. I could not have done it without them. Five star and some!!
V. K.The assistance my sisters and I received from all the team at Mason's whilst selling our mother's house could not have been improved. All the pre-sale advice was extremely helpful and the valuation was 'spot-on'. Only four viewers, but the first were the eventual purchasers which made the whole experience relatively simple. All the staff at Mason's were approachable and always available to help and advise. They had to deal with all of us from time to time and managed to cope with the 'committee' with ease. Thank you.
E. C.Masons are absolutely the best local agents and if you're looking for one at the moment I would strongly recommend you meet them. I've lived in the area most of my life and met all the other local Estate Agents. Masons are absolutely the best. The thing that makes them different is that they're nice guys!! Normal honest people, who I wouldn't expect to be Estate Agents! On top of this they're really good at their jobs. They sold our house in less than a week for a great price, and then continued to work really hard until completion to keep us all happy.
I don't normally get around to writing reviews but Masons are worth it.
j. l.An Estate agent you can trust. I have lived in a number of different countries and have moved 3 times within England. I recently used Masons for my house sale in Caversham. The team provided the best service and advice while navigating probably one of the trickier times in the UK housing market. I found all the team members exceptional - Professional, Knowledgeable and Courteous. Highly recommended if you are considering selling your house, put them on your top 3 estate agents to call and judge for yourself.
M. F. S.The service provided by Masons is absolutely brilliant. They are honest, kind, patient and extremely knowledgeable about the local area. My experience was smooth from the start till the end. Home buying for 1st timers is no easy thing but Jake was there all along the way. My special thanks to Tim and Tyra as well. Thank you guys for all the effort. Easily recommend you guys to everyone.
シ.I bought a house a month back with Masons and it was a lovely experience doing business with them. The staff there was very friendly and kept me updated throughout the whole buying process. They would come back to me within an hour of receiving my enquiries. Would highly recommend them for future buyers and sellers
N. S.I would 100% recommend Masons Estate Agents. Tim and Jake were a pleasure to deal with and buying me a new house. Nothing was too much trouble, they are a real credit to their profession. They provide an excellent service but also a friendly service which you don’t get with any Agents in the area.
I would not hesitate in recommending Masons Estate Agents to anyone.
P. L.When we decided to sell we didn't want to use one of the nationwide agencies and Mason's came highly recommended and they didn't disappoint.
Not only did our house sell in next to no time but more importantly owner Tim kept us up to date at every stage of the process which was priceless to me and my wife who had never sold a property before and he was more than willing to answer our questions.
I would definatley recommend Masons to anyone!
A. B. M.I bought a house in Caversham through Masons and the two people I talked to (Tim and Jake) were both brilliant and very helpful.
I had a very difficult buyer in my chain who caused a lot of delays and Jake took the initiative to help the process along by communicating with each of us (since the buyer’s solicitor refused to speak to me) and made a gruelling process much easier. They were always reachable and professional.
I hope I won’t be moving any time soon but if I do I’ll definitely use Masons! Thanks all! :)
D. S.Faultless performance from Tim, Tyra and Jake at Masons all through a difficult sale (leasehold, lease extension, shared equity). Found a buyer within a week and managed the process in an efficient and professional manner. Will not hesitate to use in the future.
H. B.The service we received with Masons was first class!
Our house was marketed well across their website, Rightmove and Zoopla. We were accurately advised of its value and went under offer in a matter of days.
Tim was excellent in ensuring the chain of purchases was kept up to date, he was very efficient in dealing with our buyers and solicitors and his communication was extremely prompt.
Unlike some agents, Masons ensure that they assist you in every way possible until you actually have your new keys in hand! We highly recommend using them for sales and purchases.
B. B.Went with Masons with our last two moves in 2017 and 2021. They were great both times. Very friendly, responsive and professional while keeping the fee at or below the rate of their competitors. I would highly recommend them!
J. C.We used Masons to sell our property in Emmer Green. From start to finish Tim and Jake were productive, fast thinking, transparent, honest and upheld great communication throughout.
I was worried after losing our first buyer but they worked smart and hard to turn it around finding a new buyer within 48hours. Masons have a Modern Professional approach.
H. M. S.I am very impressed by the professional way that Mason’s handled the sale of our property recently. I was surprised that a purchaser was found so quickly and during the transaction Tim and Jake could not have been more helpful and courteous. I would thoroughly recommend Mason’s and would have no hesitation in using them again.
E. F.Jake was fantastic throughout the process, up front and honest. He worked really hard in getting us a good deal and an excellent buyer. We would definitely recommend masons to anyone thinking of buying or selling. We did meet with several other estate agents, but masons definitely made us feel confident from the beginning to the end and didnt push us into anything we didnt want to do with the price.
K. P.Blow away by the amazing experience of selling and purchasing with Masons Estate Agents - OUTSTANDING SERVICE THROUGHOUT. Easy to contact, speedy replies, professional and courteous, knowledgeable, trustworthy.
From the point of thinking we would sell to exchange has been less than 12 weeks and that's all thanks to Tim's hard work (alongside the fabulous solicitor!)
Would only use these guys in the future.
I would totally agree with other reviews, Tim and the team have certainly broken the mould.
R. S.We highly recommend using Masons Estate Agents. We recently purchased a property via Masons, and they made the experience easy, speedy and smooth. Tyra was approachable, informative and most importantly, communicated with us really well throughout the process. The clarity and speedy response of Tyra’s comms was particularly excellent, and in stark contrast to the poor comms we’ve encountered with other estate agents. Thank you to Tyra and the team for all your help.
T. O.I cannot recommend Masons highly enough, Tim and Jake were brilliant. they sold mine and my partner's houses on the same day and made the transition to our beautiful forever home as smooth as we could have hoped for. Thank you both for your professional and friendly help, from start to finish!
F. P.I have known Mr Mason, on a buying and selling customer level, for a long time and , without hesitation, can highly recommend both his services and the services of his equally approachable and efficient team members. Mason's listen and understand exactly what you want and respect the budget that you set. Any questions that needs answers or anything that I thought might be a problem, was immediately explained and/or resolved so that my sale and purchase went through as intended.
M. C.We found a property Masons were selling and decided it was the move for us. Tim had our property on the market within 48 hours and had a buyer for us within a week or so. Any questions or queries we had were answered quickly as Tim was available to speak to all the way through the process. It was as hassle free an experience as it could be and that's down to Tim, Jake the rest of the excellent team.
We bought a new build and after completion and moving in, Tim has been on hand to help with any queries we've had and liaised with the developers for us.
I would highly recommend Masons and would not hesitate to use them again in the future.
G. E.Tim was acting for the people we purchased off and he was brilliant, always on my case i.e. when we would I be ready to complete, putting in the hard word with everyone in the chain and generally managing the whole proccess for everyone. We had a lot of issues with my buyer and my buyers buyer and then with me moving jobs and loosing my mortgage. Tim got to the bottom of the issues and held the chain together I realy wish we had engaged Masons from the start rather than using our agents. If we sell again (unlikely for the next couple of decades) I would definitly use Tim and Masons.
J. W.The team at Masons were absolutely fantastic when it came to selling our house. They were quick to respond to our many mnay enquiries and were approachable. Their main accolade is that they are honest!
If we move again we'll go straight to Masons!
F. E.We were downsizing after being in the same house for more than 30 years and needed a tailor-made service. We got it from Masons Estate Agents in Caversham. They are calmly professional and If you want to minimise the stress associated with selling (and buying) a home Masons are the agents to use.
You will get a personal service from an agency who have a thorough knowledge of the business of buying and selling houses. An agency who will listen, and offer sensible and constructive advice doing all possible to make your sale happen.
K. F.We bought our first house through Masons last year and they provided an excellent service throughout. Jake was especially friendly, helpful and always quick to respond, making a stressful experience much easier!
P. R.I would definitely recommend Masons. Tim and Jake both did a great job and quickly resolved those little issues that inevitably crop up during the process. We were kept informed throughout and are delighted to be in our new home quicker and with far less stress than we expected, in no small part down to Masons.
J. K.I would highly recommend Masons estate agent. Tim and the team did an excellent job of chasing all parties and keeping us updated at all times when selling our properties in Caversham. We still wouldn't be in our new house if it wasn't for Jake! Fair and honest valuations, great service.
L. O.We recently bought our first house through Masons and would highly recommend their services. They went above and beyond to get us the answers we needed and ensured that we were updated at every step of the way. They also provided us with a lovely bottle of bubbly to celebrate when we picked up the keys! A very warm and welcoming team!
L. A.Tim Mason and his team are first class. He not only kept us up to date throughout the sale of our property, but always seemed to be on hand to offer advice. He was efficient on email and text and provided a brilliant service from start to finish. As an independent agent he is able to offer a personalised service and I can't recommend him highly enough. Thank you to Jake and Tyra too who played their part in our sale. A fantastic team!
R. T.Professional in every way, kept up to date, great recommendations and realistic valuations.
We researched Caversham agents in depth and found that most just told you what you wanted to hear rather than what was realistic. Masons were different and we’re glad we made the right choice.
Tim, Jake and the team sold our house in 4 days and we couldn’t have asked for more.
S. M.We bought a house being sold through Mason's. Tim and Jake were always available, attentive, calm and understanding. They really helped to push things along during the sale. They also have great knowledge of the area. Highly recommended!
G. B.We purchased an investment property through Jake and the team at Masons earlier this year, and we were impressed with their professionalism and level of communication with us and with the seller in order to keep the purchase moving forwards to a successful conclusion. We will certainly use Masons again to purchase future properties.
E. R.Thank you all at Mason’s especially Tyra for dealing with the sale of my late mother’s house so well. I really couldn’t fault any aspect of the service we received, they went above and beyond in everything and made a difficult job so much easier.
D. F.I would highly recommend Mason's to anyone wishing to buy or sell a property. We have now sold 2 houses with Masons and would use them again in the future.
They are a reliable, friendly and extremely honest team.
Their knowledge of the housing market is excellent.
J. G.From the initial discussion on marketing with Tim I realised that I was working with a truly professional agent. No "false promises" or "hype" , just a realistic assessment of how to market the property and the target customer. Tim and Jake then worked effectively to find buyers and what I had thought may be a difficult property to shift sold in just over 3 months!
I would recommend Masons to anybody selling in the area!
R. L.Masons is the Agent you have to go to sell or buy a house. I recently purchased my residential property with Masons There was a mad rush with the lenders to beat the stampduty changes. Masons were in touch on a daily basis to chase on the progress. I would say the purchase would have not happened without Tim's proactive followup with all parties involved.
Masons are very professional and would help you throughout the process and get your dream house.
I would Highly recommend Masons , 5 Stars...
R. S.Although we didn't end up purchasing a house via Masons. I found Tim to be very professional and helpful. We had a number of viewings at the same property that he bent over backwards to arrange. Tim went above and beyond and I would recommend to anyone looking to sell / purchase/
T. H.Nothing but good things to say about Masons Estate Agents. It was predominantly Jake that oversaw the sale of my flat who was always on hand to answer any concerns I had, and would regularly update me with progress of the sale.
I can honestly say that the whole experience with Masons far exceeded my expectations.
A. J. L.Excellent service from a very professional team. They worked above and beyond to achieve the end result for their client. They were professional in the approach and acted with integrity and honesty. These are qualities that convey a sense of adherence to standards or values outside one’s self.
Would highly recommend this firm.
R. P.Thanks once again to Tim Mason for the smooth sale of our house. We have lived in Caversham for 14 years and we chose Tim to sell the three properties we have owned during this time, though this is the first time he has done so through his his own company. We are now moving away, but would not of hesitated to use him again and would like to wish you all the best with Masons.
P. D.I was delighted with Tim's proactive approach to selling my property - he worked tirelessly and always kept me informed of what was happening. When the prospective buyers were about to pull out because they feared there might be a sink hole in the back garden, Tim immediately organised a structural engineer to visit the property and assess it. His care and support after the sale was equally impressive. I have no hesitation in recommending Mason's. J Seall
L. P.A fantastic service from Tyra and Jake with frequent updates given to us throughout the whole process. Quick email responses and took action whenever they promised to do find out some information for us. Would definitely use Masons again. Thank you!
N. G.This local independent company recently sold our old family home, which our late parents bought off-plan from a developer in 1973; so the house sale needed to be handled with kid gloves.
Both Tim and Greg were involved in all aspects of the process from the initial instruction to eventual day of completion; and kept us fully informed and updated throughout.
The key aspects in choosing this company were its reputation and approach to marketing, by combining a physical high street presence supported with the wider reach of the better-known internet portals; delivered in a really approachable yet friendly manner.
We’re very happy to recommend Masons estate agents.
D. S.Purchased a house via Jake at Mason's and he was amazing. At one point when we had issues he met me and the seller in the evening out of work hours to make sure things went smoothly. Highly recommended.
P. C.Masons provided a very professional service when selling my flat. Tim is straightforward to deal with, has good local knowledge, is very responsive and helpful and provides good advice. I wouldn't hesitate to recommend Masons.
C. C.We recently bought a property through Masons Estate Agents and the service they provided was professional and efficient throughout the process, through from first viewing to completion. They also went out of their way to ensure that we were able to access our property on the agreed completion date despite external factors which made this difficult. Would recommend.
D. M.Tim knows how to sell houses and he succeeded in getting full value on our property. He had good contacts of what local people were looking for and was able to find a buyer almost within 24 hours. He found a family wanting our location and facilities to move in and then negotiated well until both families were satisfied. The family were in a good position to give us reasonable time to negotiate for our onwards move property and he assisted that through the agent selling (his old mentor) in getting things moving within a reasonable time. So 3 happy families all with good prices. We thoroughly recommend Tim
A. A.We have used Masons a couple of times now and both times they were excellent. Jake is a particular asset to the team, with his calm and friendly demeanour, he is a pleasure to deal with. We would highly recommend!!!
L. P.Fantastic service from Tim Mason and Jake Challis when selling my late uncle's house in Caversham. Jake kept the buyers happy through lots of delays caused by problems with probate, and their fees are very reasonable. Highly recommended to anyone wanting to buy or sell a home.
S. B.I would highly recommend Masons Estate Agents. My husband and I discussed with Tim the sort of home we were looking for and he got it spot on. A very professional and smooth experience from start to finish. Tim negotiated well with our vendors on our behalf and was always on the end of the phone if we had any queries. He knows the area well and I couldn't fault the service - I definitely recommend and would use again.
J. J.I have always been a believer in supporting small local business where possible, and using Tim to sell our old house and buy our new house was an example of being the right decision. Tim was always happy to keep us well informed and nothing was too much trouble, I found Tim to have excellent knowledge of the local area. should we move again I would have no hesitation appointing Masons as our estate agent.
P. W.We purchased a property through Masons and they were helpful and efficient. It was a pleasure dealing with them and they drove through all the questions we had very quickly.
I. W.Tim, Jake and Tyra were excellent. Our sale and purchase was not straightforward but they were honest, empathetic and thoroughly professional during a very stressful time for us. We would recommend them without hesitation as being genuine people you can trust who are always friendly and approachable. We got there in the end guys! Thank you for everything.
S. L.Very good service from Masons as always. Proactive in keeping us informed of progress and chasing up solicitors. Friendly and polite - special mention for Jake who was always friendly, approachable and helpful.Will continue to recommend Masons.
N. G.We had bought and sold property through Masons Estate agents, the service from Tim was exceptional. Professional and dedicated in every aspect of estate agency. I would be very happy to use him again and confident to recommend him to anyone.
K. C.Tim was excellent throughout our entire sale process. We were international homeowners and he helped us by liaising with different departments on our behalf and made it a speedy and hassle-free experience! Thanks again Masons, would highly recommend.
D. B.I had the pleasure to use the services of Jake Challis at Mason Estate Agents Caversham on my recent purchase. I would not hesitate to offer a recommendation.
21/4/21 - For the second time I used the services of Jake Challis at Mason Estate Agents Caversham for a real estate transaction .. I would not hesitate to use Jake for a third time.
R. H.Masons have acted on our behalf numerous times. They've always been very professional, quick to respond and great to deal with. We'd definitely use Masons on any future property sales.
J. S.Tim has given me invaluable, unbiased and frank property advice for a number of years now. It's hard to extol the value of such honesty and professionalism in the real-estate industry in this day and age. I'm looking forward to buying my next property through Masons.
C. B.We bought and sold at the same time through Mason's. What was refreshing was Tim's honesty about what we should be expecting in terms of both our own sale price, and the price we would but for. I'd trust Tim implicitly when getting advice from him in the future. He has a deep understanding of the local market and is the first person I'd go to if selling or buying again.
j. c.Absolutely brilliant from start to finish. Would highly recommend the team at Masons to anyone looking to sell in the area. They know the market well and sold our place quickly then went above and beyond ( often doing the job of multiple agents ) during the transaction. Great service and kept us informed throughout.
N. P.We met Tyra, Jake and Tim during the recent purchase of our property in Caversham. We were more than satisfied with their attention to detail and they were particularly good at chasing our vendor and his solicitor which was especially important to us as we needed to complete the purchase very quickly. I cannot comment on value as, being purchasers, we had no fee to pay.
M. H.We worked directly with Jake and Tyra who were always on hand to answer queries quickly and in a professional manner. They made the move stress free and supported us appropriately throughout. Current circumstances did not impact the service provided by them and we were incredibly grateful for that.
E. M.Masons have been absolutely fantastic from start to finish. In what can only be described as a complicated move, they made sure that we were always kept up to date, liaising with numerous people on our behalf, saving us a lot of time! Whilst maintaining a friendly and professional manner. Wouldn't buy or sell through anyone else!
L. F.I was worried when we started our property search as I am an Agent myself and have never dealt with another agent on a personal level. I had nothing to worry about though, as Tim and Jake where such a pleasure to deal with. They always returned calls the same day on the rare occasions we were not able to get in touch with anyone first time. They were very knowledgeable, or quick to come back to us with answers to questions. They were also sympathetic through the conveyancing process when we ran in to issues with both the sellers and our own solicitors. I am so pleased we chose to view through them (as they were joint with another agent) and will be recommending them to our friends in the future! Thanks Both! :)
R. L.We recommend Masons. The sale of our apartment passed smoothly. Everyone was very helpful and most importantly honest. If we were to choose agencies again, we would choose Masons again
J.Amazing services from the start, proactive. even stepped in when there was no response form the broker or the solicitor.
Would recommend without hesitation - Tyra was Amazing.
Y. K.Masons are an honest, hard working and incredibly able team that really help to make the house selling process a simple one. I would recommend them all day long if (like me) you are looking to sell your property.
M. M.Recently purchased our first home through Mason's. Tim and the team were all very helpful and professional. Always able to make time to answer questions and provide additional viewings as things progressed.
N. F.If i could give more than 5 stars I would. As a professional property investor I have sold many properties, Tim sold my property in 5 days and tied up 3 other sales to complete the chain by knowing his customers and their requirements. Selling houses is not easy today with Solicitors/lenders/valuers covering themselves - all issues were resolved quickly and I was kept informed at all times - The Agents experience and determination meant that the sale was completed on time which is what everyone in the chain wanted so everyone was happy.
C. W.I would highly recommend Masons. We were very impressed with the service we received. Everyone working with us was professional, helpful and highly responsive. In summary, excellent service, great value for money and a brilliant team of people.
l. m.Despite not eventually buying through Masons, we did have viewings with Jake and was so lovely and genuine! We can recomend the service Masons provide and would choose them to sell our house through.
S. W.Masons were great to deal with.
They were always at the end of the phone and went out of their way to ensure things went smoothly once we had accepted an offer.
We were very happy with our experience.
K. H.From start to finish Mason's were professional, trustworthy and gave us a very personal service, which is very refreshing in this line of busines. Tim and Jake went above and beyond what we expected and we wouldn't hesitate to recommend them.
P. Y.I dealt with Jake Challis for the sale of my house. A very pleasant young man who kept me up to date with any changes or interest in the property. Was a pleasure dealing with him and Masons, would definitely recommend him.
n. J.Highly recommend Masons. The team are professional, honest, realistic and down to earth. We very quickly trusted them to act in our best interest and we weren’t disappointed. Great experience from start to end - would definitely recommend them!
B. S.Thank you Tim & Jake plus all the other team members for making the selling of our house as painless as possible. You were always there on the end of the phone for advice when we needed it & were endlessly positive & re-assuring when we needed it. We can not recommend you highly enough.
Best wishes to you all & every success to your future(s).
B & B Smith.
A. B.I recently sold my property through Masons and would highly recommend Tim and his team to anyone in the area looking for an agent who will provide a professional service throughout every aspect of the sales process, whilst being able to adapt to the personal needs associated with your own particular situation.
Thank you Tim!
A. L.I can not recommend Masons Estate Agents highly enough.
Tim Mason and his team were not only efficient and professional; they were also open, honest, realistic and trustworthy - words not often said during the home move process!
V. w. A.Really impressed with Tim and the team. Gave me expert advice on the current market and allowed me to gain a thorough understanding plus give me a realistic expectation on how long it would take for my property to sell. Highly recommended for anyone wishing to buy or sell a property and should be your first point of call in Reading as they are extremely knowledgable about the local area.
B. P.Our first house has just been purchased through Masons. We were delighted with the personal service, professionalism and helpfulness. When the time comes, we'll definitely be using them again.
g. h.Would not hesitate to use this estate agency again. Jake was very professional and friendly who got back to us regarding our queries in a timely manner. Checked in often to let us know which stage we were at. All in all, a really lovely team who helped us buy our first home! Thank you 😃
H. O.I had the pleasure of buying and selling a property through masons was a very good experience. Tim mason was very personal and his professional attitude made it a hassle free process. Highly recommend and would use them again without having to think about it
P. S.I found both Tim and Jake at Masons to be very helpful, timely and knowledgeable during a recent transaction. I would recommend them to anyone looking for a professional approach to buying and selling in the area. Keep up the good work lads..
E. B.Masons were very efficient and friendly. We sold the house in quick time and at the price we were hoping for. No hesitation in recommending them.
J. N.Masons provided an excellent service selling my house. They worked very hard to get the sale to go through to completion, ensuring this was achieved in a very reasonable timescale.
S. w.Tim and the team are excellent examples of what estate agents should be, professional, a total focus on delivering customer service and impeccable communicators.
These values are seldom seen with other estate agents - Masons set the bar for others to follow.
G. S.Tim and his team have been so wonderful throughout the sale of one of our properties, they offer honest advice and have always responded to our questions without delay. I would certainly recommend them to anyone who wishes a move without the headache!
F. K.Delighted to have crossed the line in house sale - and huge thanks to you and Jake for all the work you put into this sale. We loved the flat and were sorry to leave - but you made it a calm and efficient process, with real personal attention and care put into the process. I am delighted to publicly endorse your company and you personally!
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m. j.Hi. It was a great experience with Jake from Masons while buying our new home. Very professional, helpful and friendly attitude through out. Highly recommended .
S. D.Masons valuation and straight talking approach was a breath of fresh air, they helped to achieve an exchange of contracts within six weeks which we were very impressed with.
D. D.I was really pleased with my decision to go with Masons. Jake was great, open and honest and always spent the time to talk things through with me. Took all of the stress out of the house move experience.
S. H.I used Tim and his team a couple of years ago when moving into a bigger property in Lower Earley. The main things that set Masons apart is that they are so keen to make sure that the move is as smooth as possible for you. I'd highly reccommend Masons to anyone in the future. Stewart Hawker
S. H.Both Tim and Jake were very helpful and effecient. Tim advised a mutually acceptable selling price and the house sold within 3days. A very relaxed and as stress free experience as it could possibly be.
D. W.Mason's sold my property, and have also helped out with lots of property-related matters over the years. Really professional, honest and knowledgeable guys. A pleasure to do business with.
S. R.Good service. Tim knows his stuff as having been in the Estate Agency game for a long time. He's thorough and helps you through the process. You cannot fault his tenacity to help you as either a seller or buyer
D. W.Tim and his team delivered a fantastic service throughout the sale of our property. Always there to put our mind at rest and also sympathetic when booking in appointments as tidying a house when you have a young family and dogs isn't the easiest of tasks.
Thanks for everything Tim and Team!
D. P.To firstly say, I am an estate agent myself so to find someone who has the same ethos and morals about customer handeling as myself is a great thing to see in a market that is as tough as Caversham. I worked hand in hand with Tim and left feeling that he couldn't do enough for me. If you and buying or selling, Tim will get you where you need to go.
R. C.We couldn't have been happier than we were with the service from Masons Estate Agents. They were wholly professional and reliable from start to finish making the sale of the property seem so easy.
R. J.Very professional, friendly and honest estate agents. Tim and Jake are great and kept us informed throughout the process of buying our first home. Thoroughly recommend!
R. R.Tim & the team were extremely useful, from arranging multiple viewings to negotiating on our behalf, making the sale process seamless & efficient. We will use them again if we decide the move house at some point in the future.
S. R.I bought a house from Masons last year and they were excellent. Professional, helpful and went above and beyond to make sure it went through without a hitch.
G. G.I highly recommend Masons. Tim and Jake were very professional and responsive. They kept me updated and were always happy to answer any questions and provide assistance. I will definitely work with them again.
L. K.The team at Masons are amazing !! Very officiant, friendly and helpful.
Would highly recommend their services !
J. V.Very helpful and friendly staff, (Tim and Jake). They were always contactable and provided regular updates throughout the buying process which helps make it a little less stressful! Overall, really happy with the team and the customer service
N. P.We couldn't have been more pleased with the service offered by Tim and Jake. They are proactive, professional and extremely helpful. We were kept informed throughout the entire process - nothing was too much trouble. Thoroughly recommend.
r. k.It was an overall good and positive experience with Masons Estate Agents in regards to purchase of our new home.
B. W.Excellent service, our house sold quickly and we were always kept in touch with progress. Thanks to Tim and Jake for a straightforward sale.
Brian Wood.
T. B.Tim was fantastic in everyday, attentive, understanding, very patient, very very professional and he couldn't be further from a stereotypical estate agent. Highly highly recommended. Thomas & Victoria Baxter, Caversham.
A. J.Masons Estate Agents gave genuine, honest advice & support through all the intricacies of the house sale. Very highly recommended!
B. C.First class agency, absolutely delighted by service provided and the integrity shown throughout the process of selling our home.
M. K.Tim and the team were extremely professional. There willingness to ensure a smooth and uncomplicated move was second to none. We would defiantly use again and would highly recommend.
E. M.Fantastic experience from start to finish, we were kept informed every step of the way. Would definitely recommend Masons Estate Agents.
S. A.Tyra is an absolute gem! She is a great asset to the team, very professional and helpful. Keep up the good work.
v. t.The staff here were really helpful and knowledgeable. I was a bit slow understanding the process, however the staff were understanding and accommodated me very well!
S. A.Just bought a house from Masons,
Amazing experience using Masons whole staff was helpful.
A. W.Mason's were fantastic, really helpful and nothing was too much trouble. I would recommend them to anyone.
C. B.Tim & his team work extremely hard for their clients, whilst always being friendly and approachable, I would highly recommend them to anyone looking to buy or sell in Caversham & the Reading area
A. S.I would definitely recommend Masons Estate Agents, excellent service and they made the whole experience great and the customer service was great.
A. R.Professional and reliable whilst also giving us regular updates. Really helpful throughout the whole sale process. Thanks!
C. G.Excellent service, frequent updates, very personal, supporting you even when your sale does not go to plan. Jake and Tim - 'THANK YOU' guys!
h. S.Very professional what they do. Always available over the phone or through email. Thank you Masons.
A. A.Great experience using Masons, staff are brilliant and very helpful.
H. M.Excellent estate agents, kept me informed and gave fantastic customer service
b.Very professional service and sold the house within 5 days of placing on the market
T. E.A seamless sale and purchase, conducted efficiently, calmly and at a competitive price, all within weeks.
S. W.Excellent service from start to finish. Would highly recommend, and definitely use again in the future.
M. S.Competitive, attentive and kept us updated all the way through to completion.
H. M.Professional and reliable company. Excellent customer service.
S. C.Professional and friendly service, with excellent communication
J. W.Great service very personal nothing too much trouble
N. j. N.Very nice people in this estate agents
P. D.Friendly, patient, efficient
A. K.excellent service, highly recommended
N. H.Outstanding service!
C. g.Contact
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