Reviews of Roger Platt Estate Agents Lower Earley. (Real Estate Agency) in Reading (Berkshire).

Roger Platt Estate Agents Lower Earley

278 Reviews

119 Comments

Real estate agency

Estate Agent

Asda Complex, Chalfont Way, Earley, Reading RG6 5HQ

Description

Information of Roger Platt Estate Agents Lower Earley, Real estate agency in Reading (Berkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Roger Platt Estate Agents Lower Earley

Reviews of Roger Platt Estate Agents Lower Earley

K. B.

We had a lovely home but a really difficult property to sell. When we first met Perry we were assured by his research and professionalism, having been recommended by an Estate Agent in East Anglia where we had been looking to move. Roger Platt would not have been the first choice due to the location of their office to our home. However, from the first introduction we knew we were in good hands. The house sale was more of a marathon than a sprint but Alison, Perry and Aeron were able to steer us through some challenging situations in a calm and considered way. They were patient, supportive and helpful throughout. We cannot recommended the team highly enough.

C. B.

The Mark and his whole team at Lower Earley where hugely helpful and supportive through the entire process. Highly recommend them.

S. G.

Brilliant estate agent, it was hard for me to come to the decision to sell my home after 27 years, but mark and the team helped me from start to finish, I would just like to thank them for all they did. Thanks

j. j.

very helpful agents and prompt in answering queries. overall process was managed well and I was kept up to date at every step.

J. T.

Great experience, were there to show us around the property multiple times at short notice. Friendly, informative and insightful and happy to answer any questions.

A. P.

Very polite, professional and efficient fast service. Pleasure to do business with them as always.

J. C.

Mark valued our house at the right price and we sold within the expected timeframe.

J. H.

Very pleased with the service we received. Coordination between offer and completion was very good. Strongly recommended.

M. S.

Professional and very customer oriented. Kept us informed along the way. Very helpful throughout the process.

D. C.

Very helpful managers Helped with my problems No bad feelings Very helpful company

K. W.

Great staff very welcoming I would strongly recommend to friends and family very happy with my first home

A. H.

Very professional and friendly. We would highly recommend using Roger Platt for their exemplary service. From the moment we met Aeron he was very easy to communicate with, made sure our interests were considered and took the time to listen to what we wanted. Lydia and Sasha were amazing. They always aimed to book the viewings in bulk, were always contactable and nice to work with. Holly was very helpful and took her time to discuss our options. Lastly, we found the online portal very useful with the notifications, progress counter and booking all listed and easy to view. Very pleased with the overall service. Thank you and I look forward to working with you all again!

K. K.

Very helpful , highly recommended!

S. S.

Very professional estate agents

J.

Proud of their perseverance!

S. M.

When we decided to sell the family home and with little or no experience of selling a house, we were recommended Perry at RogerPlatt (Lower Earley). Much time was taken to discuss options and the property was marketed and sold via the modern auction method. Whilst it did not quite reach our minimum expected price (perhaps we over-valued it?), negotiations led to a successful outcome, a price close to our reserve and the exchange of contracts within 56 days. We were provided with an account online to monitor interest in the house and viewings and Perry (and others at RP) kept us informed of progress. The family are very pleased with the service provided by RP and would recommend them to anyone wishing to sell a property.

M. J.

D. J.

M. S.

N. K.

a. s.

k. k.

I am truly amazed by the nature of service delivery from Roger Platt. Very professional and friendly service. All the staff were very helpful throughout the whole process which made things easy and stress free. Always at hand when needed, very quick to respond by phone, email or text. Would highly recommend and definitely will be using in the future. I have had very bad experience with letting agents in the past, looking at the service delivery by Roger Platt, I am assured that not very agents are the same. Once again thank you to all the staff specially Alison, perry and Sasha who have been dealing with my case.

A. J.

Outstanding service from start to completion! I recently sold my house through Roger Platt Lower Earley and I have been very impressed with the entire team performance throughout the process. Perry, the Agency Manager has been very professional and great to deal with. Firstly, I received a very good yet realistic valuation of my house from Perry, then the sales team (Sasha and Lydia) handled the viewings with great care as it was all happening during Covid restrictions. They both were very quick and helpful in responding to my queries, but most importantly, they found a buyer in no time! I must also praise Alison, who coordinated the sale - her dedication, knowledge, hard work and patience have exceeded my expectations! The whole team did an amazing job and I can truly recommend Roger Platt Lower Earley as you will always receive outstanding service from Perry’s team.

J. C.

I have recently sold with Roger Platt. I have only good words to say about them, professional, responsive, sympathetic to any issues. I had dealings with most people in the office and all were brilliant at what they did. Highly recommend, I chose these over a more established partly due to cost and partly due to these reviews, I do not regret this decision, I don't think any other agent could have done better.

P. M.

Perry and the team were professional, reliable and delivered. Even when setting them a challenge at the beginning they delivered results and ensured our property was marketed and viewed. I have recommended a lot of people i know to go to Perry and team if they are looking to sell and actually get offers! Great job guys from start to finish.

M. S.

Really pleased with the experience we had buying through Roger Platt! Bought our house through them, and from viewing to completion they couldn’t have been more helpful. Answered our calls and emails promptly, called us back when they said they would, and generally went out of their way to get our purchase completed before the stamp duty went up in July. A particular shout out to Alison in post sales, she was just amazing! Definitely recommend using them.

C. K.

Great service recently from Perry and his team, helped us massively through the process of selling our house. Alison kept us updated constantly with progress. Would highly recommend Roger Platt.

M. D.

We have been very happy with our experience with the team at Roger Platt, Lower Earley. Perry and Alison were excellent at keeping us updated with the progress of our house sale which happened very smoothly. They were always quick to respond to phone calls and emails..

C. P.

Excellent Service from start to completion, all personnel extremely helpful and professional, from the initial setup of the property on the website through to the completion. For various reasons we had to place the property back onto the market, on each occasion the Roger Platt team never lost focus and always manged to overcome any issues and provide reassurance and guidance when needed. we would have no concerns in recommending them to others. They always kept us advised and make every effort to minimise any stress for us.

A. F.

Excellent efficient service from start to finish. Perry came round swiftly after my initial enquiry and he and his team, including Sasha, Alison and several others worked with me openly, transparently in a friendly and practical way throughout the process. I would highly recommend to anyone in Lower Earley and the wider area. I was in Woodley and they managed to bring good quality buyers through the door. Thanks to the whole team. Job well done.

G.

Holly has been amazing, throughout our whole experience with Roger Platt. As first time buyers, with no knowledge of purchasing a property, we can acknowledge ourselves that we haven’t been the easiest customer. However, with outstanding positivity & patience, Holly has answered all of our questions & queries in a manner we can understand. Particularly with a busier housing market at the moment, Holly’s managed to obtain my partner & I a mortgage offer, which we previously struggled with, with other mortgage advisors. In addition, all of the other members of the team that we had the pleasure of speaking to, we’re very friendly & efficient with our enquiries. We really can’t thank you all enough, for your patience & reassurance. Thank you for helping us make our first buy, a positive experience.

R. B.

We have purchased our house listed by Roger Platt, Lower Earley. We have had dealt with an estate agent for our sale and also many other agents (almost all agents in Reading area) in our purchasing process searching for our next house. But, I can tell confidently, team of Perry, Alison is what you would any day would like to have on your side. Fantastic communication style, right amount of communication, outcome driven and focussed team. Always on top of things and never drops the ball. One should deal with other agents in this area to be able to appreciate how well Perry and Alison orchestrate things with their teams, manage stakeholders on all sides and hold end to end transaction together. If you are dealing with them on any side of the transaction then you are in good hands. They do get things done. Highly recommend them anytime.

D. G.

Perry Hawkins, Branch Manager at Roger Platt Lower Earley was a pleasure to deal with. He recommended an auction sale for my property which was a probate sale. He managed the whole process smoothly with the auction company, even down to taking meter readings on the closing date. I would have no hesitation in recommending Perry. First class and hassle free service all the way through.

V. (. G.

Very professional. They recently handled my sale and purchase and were very responsive throughout the whole process. I have dealt with other agents in the past but they stand out in everything. They have an excellent team and even a dedicated sales coordinator who make sure that there are no delays in the transaction. Without their help I would not have been able to complete under stamp duty deadlines. Was so impressed with their service that I sent a small gift at the end of the transaction as an appreciation of the service they delivered to me. Highly recommend.

A. D.

I am very pleased with the service they have provided during entire period of transaction and it was a smooth purchase for my first time home.... especially the center manager is very good and customer centric....

A. S.

Very positive experience! Sasha has been fantastic in supporting with arranging our initial and second viewing whilst always ensuring we are kept in the loop with progress. Lydia was amazing on our viewings! Very supportive in answering our queries, patient and accommodating. Mark also assisted us in ensuring we achieved a reasonable price when negotiating our revised offer for the property which was accepted. Sophie can also provide support with the best mortgage to match your requirements and Alison has been brilliant in supporting with the conveyancing process and seeing through our purchase. Strongly recommend selling/buying your home through the team at Roger Platt!

M. K.

5* Service in Lower Earley. Truly a pleasure working with Perry, who was straight talking from the beginning. He gave me a lot of assurances at the start of the sale, which he delivered on throughout the process, with his excellent team members like Alison. At no point in the process did I feel out of the loop. Of course there were times when I was stressed but after talking to Perry each time I came away feeling reassured. I would definitely go back to Perry and his team if I had to sell or purchase again! Well done #TeamRogerPlattLowerEarley!!!

S. J.

From the start of the buying process, right through to completion, Perry, Sasha, Holly and Ali have been fantastic to deal with. Someone is always available to take your call and help no matter how trivial the question may be, and the process through to completion was incredibly quick and smooth, especially considering the mad rush throughout the housing market whilst the stamp duty holiday draws towards its end. Thanks for all of your help guys, very happy to be in my new home!

C. W.

Would like to Recommend Perry and his excellent team to anyone wanting to sell their house quickly. From first Contact to a Sale above our asking price within a few days was an exceptional service, with a Very reasonable commission rate. Thank you very much Chris.

K. G.

Everything was easy and great. From viewing till completion, staff at Roger Platt were attentive, friendly and helpful. It was my best decision to use Sophie Collard for my mortgage application. If you want professional mortgage advisor to get a quick mortgage, i would recommend Sophie. She keeps you updated, communicates and explains clearly. Thank you very much for excellent outstanding service. In the future, i will use your service again!

R. G.

Dan Appleby has now assisted us with securing two mortgages, though unfortunately, the first purchase did not go through as the chain collapsed and we withdrew from the market. Throughout both processes, his service has been impeccable. Dan's proactive and efficient approach has been truly refreshing. Despite dealing with two complicated property chains, we never found ourselves needing to chase up on any issues. Dan consistently kept us informed of rate changes, helping us save money along the way. Moreover, his reliability is unquestionable. For our most recent mortgage, we didn’t even consider looking elsewhere. We returned to Dan without hesitation, as our previous positive experiences and the high level of customer service we received made that decision easy. In fact, when we initially returned to Sequence for our second purchase, we were assigned a different advisor, but we specifically requested to work with Dan instead. From our first interactions during the initial purchase attempt a couple of years ago, Dan stood out by providing clear, concise information, avoiding unnecessary details every time that everyone else wanted to dwell on. He communicated promptly and always offered the most competitive rates, straight away, no fluff. Even when the first purchase fell through and the chain collapsed, Dan remained patient and supportive. His assistance throughout our renewed search for a property, even with the uncertainty of whether we would proceed with a purchase, was invaluable. Dan's patience, expertise, and dedication ensured we secured the right rate for us. His advice has been consistently excellent, and we would unreservedly recommend him. We would not consider using anyone else for future mortgage needs.

n. k.

I recently used Roger Platt to buy a property and the service received was 110%. Highly professional, supportive and customer focused. All the team helped guide a complex process. Patient, supportive and committed to delivering results and important to also mention the team at Roger Platt went way beyond the call of duty to help with the completion of the property through their outstanding efficacy, team work and willingness to help. A friendly, accessible and responsive service was delivered. I would not hesitate to use again and cannot recommend highly enough. Best estate agents I have used so far and in particular I would like to thank Alison for taking the time to intercede at pivotal stages and sail the 'ship' to a successful completion showing outstanding leadership skills along the way. Definitely was a team effort by the Roger Platt team, committed to the last minute to make things happen. Me and my family would like to say a big thank you. Unquestionably a 5 star service delivered by a 5 🌟 team.

F. T.

We have felt so grateful for support from Roger Platt sales team. They have helped our family to manage house purchase with good efficiency. They are friendly and always answer our queries quickly and provide helpful advice when we need. Special thanks to Alison, Lydia and Sacha for their great services and support during our house purchase and house move.

M. H.

We had an excellent experience selling our house with Perry (Estate Agent) and his team, as well as Sophie Collard who does the mortgages there. We compared 4 different estate agencies and were most impressed by Perry. He could tell us who our buyer was likely to be (was bang on), what would be important to them, and gave data-backed, realistic advice on how to price our house. This carried through to the sophisticated online marketing (we had enhanced photos and as sellers had access to view & click-rate data), a competitive rate, and amazingly our house went online on a Thursday, had viewings on the Saturday and the Tuesday, and we accepted one of two offers that Tuesday evening! The rest of the process was so easy, and we ended up recommending Roger Platt Earley to our friends! Would definitely use again!!

S.

We had a valuation recently with Roger Platt which was an extremely positive experience. Perry was the estate agent who came over to us and he was very understanding, professional and honest. He gave us invaluable advice about our property and the current market. The company seemed to pride themselves on their integrity and communication and this is what we value hugely. Perry was also extremely cautious given the current climate and followed all company Covid 19 procedures to keep us safe, which we greatly appreciated. Perry discussed the value of our property and gave clear reasons to support his estimations. We very much enjoyed the experience and did not feel wrongly pressurised to choose the business, nor that Perry was just telling us what we may want to hear. We now feel that Roger Platt are an esteemed estate agent who will truly care about our sale and work with us to ensure we can make our next move. Thank you!

D. D.

A Big thank you to the Roger Platt team, Perry Alison & Sasha. Recently sold our home with them and their professionalism & service were excellent. Would most definately recommend them. The service and communication were excellent as were the interested parties that viewed. All covid safe too. Thank you

V. P.

I received an excellent service at Roger Platt from Sophie Collard. She is the best mortgage advisor I have ever met. She explains everything clearly, she helped me to understand the whole buying process. She got me a good mortgage deal. I will always go back to her when I do the remortgaging.

F. C.

Truley the only estate agency I would actually trust the sale of my house with! I have come accross this branch from the Roger Platt Estate Agency via my mortgage adviser who told me about the genuine and really professional sales advise this team was giving. And I got to experience it first hand when I first had Perry give me really detailed information about the worth of my house and backed it all up with impressive research and knowledge about the house market. First I thought this must be because I was lucky to have gotten an appointment with a person that seems to be very pationate about his job but then I came to ask them for an evaluation of my flat and got sent Aeron who similarly did an amazing job. I came a cross a lot of estate agents while looking for properties and never have I ever been given the same service as I have experienced with this team.

A. K.

I arranged a few viewings with this team in Earley/Lower early area. Their response through the process was very prompt and communicating with the team - Aeron, Holly, Lydia has been fantastic throughout the process. I've shortlisted the home I was looking for through them in the end as well. Now I am confident of receiving similar level of prompt communication and professionalism in their responses through to the final sale as well. Its a chain, so I know we'll be taking a lot over next 2-3 months.

O. G.

A great team!! We are selling our house through the Roger Platt Lower Earley Estate Agent. Any problems or issues we have during the process they get sorted right away. I have dealt with Perry, Alison and Mark most of the time, they have been great and everything was done quickly with the very professional manner. I highly recommend Roger Platt Estate Agent is to anyone and would like to thank you for such a great service. Om Gurung

S. I.

From the initial contact through to the valuation and quality of the sales literature my brother and I have been pleasantly surprised with the attention to detail and professionalism throughout the process. Advise on the market status and feedback has been good and the stress of the house sale was taken away from my family especially as the sale was because of my mothers death. Sasha and Alison have been particularly helpful but it should be noted whenever I have called and needed an update other members of the team they seemed to know the status of the marketing and sale. Thank you all during this difficult time for all of us.

C. M.

Theres a few things I want to mention but will keep it simple We have met a few problems on selling the house due to certain reasons (Covid restrictions, Delays possibly due to pandemic, etc) but the agents were very helpful with sorting the sale out as soon as possible with our own preference of prize & timeline. We did meet more problems (Buyer Side) but the agents promised to work with the solicitors to fix it asap and were successful in doing so. So great job to them (Perry & team) and will definitely recommend the current team in Roger Platt 😁👍🏽👍🏽 (Additional Review: We chose Roger Platt because of how they professionally handle advertisement, cleanliness and customer service. They also had a more friendly but professional way of e-mailing their sellers compared to other agents who viewed our house)

D. H.

The team recently sold our house in Earley. They were efficient, friendly and thoroughly professional. Thanks in particular to Perry, Alison, Aaron and Sasha whom we had most contact with. Their advice was first class throughout the process. Highly recommended.

C. J.

Really impressed with Roger Platt - especially Lydia - their Sales negotiator. Lydia understood our requirements and sent only relevant properties for viewing and sought our feedback diligently and professionally. This was not the experience we had with some of the other estate agents we liaised with.

S. B.

I brought through Roger Platt Lower Earley, the whole team were very friendly and professional. Alison worked very hard in sales progression to keep things moving smoothly in a 5 house chain. All my questions were answered from all the team making the process very stress free.

M. H.

Very happy that I selected Roger Platt Earley office for my house sell. From getting estimates, getting house on market, arranging viewings, getting final completion the team proved very professional, efficient and always available when calling their office or responding to emails. Well deserving of 5 out of 5 stars.

M. H.

We engaged Roger Platt to give us a market valuation, and were put in contact with Perry. The valuation process was efficient, Covid-19 compliant, with Perry donning appropriate PPE during the time he was in our house. The valuation was confirmed the next day. At all times the communication was professional, polite and friendly. Thanks to the team at Roger Platt being able to help us with a valuation during these restricted times.

B. G.

I switched to Roger Platt after appalling service with a big name high-street estate agent. The guys were absolutely great, especially Perry who was our main point of contact. We are now settled in stress free as first time buyers and I can't thank Roger Platt & their team enough. Highly recommended.

J. P.

We recently sold my mother's bungalow through Roger Platt Estate Agents and have nothing but praise for the professional, caring and responsive service we received from them. The whole process was seamless from start to finish and was totally stress free. Thank you!

N. B.

Communication from the team at Roger Platt has been absolutely great! They always answered any questions I had quickly and efficiently. The process with them was as smooth as it could be during these difficult times. Special thanks to Perry, Lydia & Alison.

s. d.

Sophie Collard has sound knowledge on mortgage services and always has updated knowledge on the market. Her approach is always customer-centric and highly professional. She always explores different mortgage options and recommend best option for the customer rather than leaving it to the customer for decision. She had helped me to secure a good mortgage deal. I am highly satisfied with her services and always recommend her to my friends.

P. H.

From the time my property was first valued the excellent photographs that were taken and until completion the service could not be faulted with numerous viewings and being kept informed of the feedback from these viewings. Each viewing was handled in a very professional manner and was very well organised. The whole experience was very professional and this is the second time we have used Roger Platt and would highly recommend their services to any other interested seller.

C. F.

The staff at Roger Platt were brilliant from the moment Mark came round to give us a valuation to the day we moved. Perry and Aeron kept us updated on any viewings we had and also gave us regular feedback. Once we had sold the property Alison was brilliant at guiding us through the whole scary process and keeping us informed of what was happening, not only with our property but also what was happening with the rest of the chain, which is more than the estate agent we were buying through did! We loved the fact that we could just pop into Roger Platts office and speak face to face about sale and the whole team were always friendly, helpful and nothing was to much trouble. First class service from a first class team.

C. H.

Estate agent, Jack, showed us around the property that is to be our first home. He was trustworthy, helpful, and friendly and it made the whole experience that much more enjoyable. Couldn’t recommend a better estate agent. The whole team have been great throughout the process.

I. M.

Really pleased with the professional and quick service. The staff were always helpful and quick to respond to any questions I had and they always tried to keep me updated with developments. I would definitely recommend Roger Platt's to anyone who is thinking of buying or selling a property.

J. T.

This review is solely for a viewing we conducted for a house in Lower Earley a few weeks ago which we didn't end up making an offer for. However the level of service, knowledge and expertise we experienced in that 15-20mins by Assistant Manager *AERON WESTON* blew us away in comparison to the 5 previous viewings that day by 4 different local estate agencies! Although the house didn't meet just one of our requirements, me and my wife were talking about the house and Aeron's expertise and honestly all the way back home and trying to convince ourselves why we shouldn't make an offer for the property as we were sure bought into him!! We hope all our 20+ viewings had professionals like Aeron hosting. His knowledge of the area, his honesty, his enthusiasm, his life experiences in purchasing/moving, his level of background research on the property prior to the viewing were the best we experienced! Take note all other agencies sending out unenthusiastic, unknowledgeable, fresh school-levers to the slaughter to help convince potential buyers in making one of the biggest financial decisions of their lives!!! THANKS AGAIN AERON AND ALL THE BEST! :)

J. M.

We had a very nice experience with Lydia at Roger Platt. Her passion and enthusiasm left us feeling positive and excited about Being first time buyers. Lydia was very knowledgable about the properties she showed us and her professionalism impressed us.

S.

I used Roger Platt to purchase my second home recently and it was one of the best experiences I've had using an estate agent. I could speak to anyone in the branch whether it was on the phone or in person, and they really made the time to ensure I was kept up to date the whole way through. I will definitely be coming back to them in the future

F. H.

I used Roger Platt in Lower Earley at the end of 2018 and I must say that having used numerous Estate Agents in the area, they were by far the best. Mark and Perry were very knowledgeable about the area and pricing in the area and once Mark had agreed the sale price, Alison was superb in the sales progression and we had exchanged within 9 weeks of the sale date.

M. L.

I was interested in a house in Earley. The agent's team (Mr Perry Hawkins and Ms Sasha Farrelly) has been politely communicating throughout. They are so nice and helpful.

J. G.

Right from the outset I was extremely impressed by Sophie Collard when seeking a buy to let mortgage. She presented me with a range of options with comprehensive advice on the pros and cons of each option. Having made a choice on the provider Sophie kept me fully updated on the progress. When we hit a problem near the end of the process she intervened, ensuring the last obstacle was overcome in a timely manner. I would certainly use her offices again as she is an individual who goes that extra mile in order to provide an outstanding service. Excellent experience

V. P.

This is the second time we have used Roger Platt in the last year and once again we have not been disappointed. We received exceptional service and speedy responses by a very professional team. Would thoroughly recommend.

G. W. S.

The team at Roger Platt did a fantastic job in selling my property in Lower Earley. I would recommend them to anyone who is looking to put their property on the market. They are competitively priced and provide a first class service.

H. R.

Had a viewing yesterday in Lower Earley, they managed to squeeze me in last minute which I was very thankful for. The Estate Agent lady who showed us round (Lydia I think) was faultless, super professional and knowledgeable about the house and market. Really enjoyable experience and are very responsive , would definitely be using this agency again

S. D.

Roger Platt Lower Early team recently helped sell my property. Very professional throughout and quick to respond to any queries or questions. A special thanks to Sasha and Alison who made the process so easy. Highly recommended.

F. C.

We must admit we had some drawbacks and delays of a long chain, but Allison always kept us informed and was super responsive throughout all the process. She acted in a professional way and even if she was not available at the moment we called, the team at Roger Platt would help or transmit the message really quickly. In the end, the exchange and completion were really smooth and we did not have any issues.

m. m.

Dear Lower Early team , Thank you so much for helping us make it to the finish line on the purchase of our house . Your team has both been a pleasure to do business with throughout and have certainly set a very high benchmark for any future estate agents we encounter! Perry is your asset and went into minute details in explaining the USP of the property. We will highly recommend you to any of our friends and acquaintances who intend to buy or sell properties in the future . Best of luck to you in your business. Yours truly, Mr & Mrs Jast

S. S.

Nice team at Roger Platt Lower Earley office. I often spoke to Perry and Allison on the phone or email and both of them are quite responsive and addressed all my concerns reasonably and in a very professional manner. Thanks for your great service!!

F. A.

The Lower Earley team were brilliant, sold my property within the promised time and after I lost my initial purchase they managed to retain my buyers who moved into their home a few weeks ago. A special mention has to go to Alison Butler, her feedback throughout the process and attention to detail were exemplary and can honestly say that I wouldn't have completed without her.

C. R.

Alison from Roger Platt was always professional, empathetic, understanding & most importantly her communication was awesome! Thank you Alison, Perry & the rest of the team.

B. S.

I got the best Professional support from Sophie Collard for dealing with buy-to-let and second property mortgages. I highly regard Sophie knowledge and willingness to go extra mile to find best suitable deals for her clients. Highly recommended for any kind of mortgages applications.

P. S.

Sold our house quickly, with good customer service. They kept us informed of any issues that arose promptly and efficiently. They are also slightly cheaper then other local estate agents.

S. R.

We had an excellent experience with Sophie Collard while arranging our remortgage. She assessed our individual circumstances and helped arrive at optimal options that suited our needs. We highly recommend the mortgage advice services.

J. T.

Roger Platt employees were excellent in helping me sell my home. Very friendly, thorough with viewings and on time, they sold my home for the asking price within a month. What more could you ask for !

Z. A.

Very friendly professional team. Appreciate Mark he is brilliant perfect in his profession. I m lucky I just sold my house using Roger platt. I am looking for a new property would love to buy from the same team.

M. A. H.

Roger Platt estate agents helped me find the house. I found the details of the property mentioned on Rightmove was descriptive. Our experience from the day we booked our viewing to completion has been smooth and efficient. They did helped me find the right mortgage deal and a good solicitor. The communication was prompt and are always available for chat over phone. Being in pandemic, the whole process was online and we did visit for only viewing and everything else happened online. So great to have you in our journey of buying a house. Keep helping buyers the way you did to us. Thanks for the excellent service.

S. W.

Very happy that I decided to go with Perry and the team at Roger Platt, from the first call to arrange a valuation to the final communications regarding the completion has been great and I would highly recommend them to others who are looking to sell.

C. D.

We have had the best mortgage advice from Holly - I'm not sure what we would have done without it. I couldn't recommend enough and she has managed the whole process for us which is a godsend!

Y.

Very professional and friendly I would highly recommended Roger Platt for extraordinary customer service and especially understanding customer needs and providing solutions accordingly Anthony ;Mark and Holly Perkins really helped me and kept me updated for all steps of the process If you really want stress free process choose Roger Platt

C. F.

The staff at Roger Platt were brilliant from the moment Mark came round to give us a valuation to the day we moved. Perry and Aeron kept us updated on any viewings we had and also gave us regular feedback. Once we had sold the property Alison was brilliant at guiding us through the whole scary process and keeping us informed of what was happening, not only with our property but also what was happening with the rest of the chain, which is more than the estate agent we were buying through did! We loved the fact that we could just pop into Roger Platts office and speak face to face about sale and the whole team were always friendly, helpful and nothing was to much trouble. First class service from a first class team.

K. B.

Big thank you to Sasha, Lydia and Alison for all their hard work during the selling process. It was a big move for us after 27 years in the same house, so at times it felt a bit stressful, but they kept us going and were always cheerful. A big thank you to all the team.

R. V.

Received a call beforehand the appointment time to go over the need for the appointment and COVID policy. The rep Perry arrived on time geared up with a high level of PPE. The visit was conducted in the most professional manner giving as much info as possible in the scenario applicable to us. Perry enquired if I have any questions and answered them very courteously and factually. Perry followed up with a phone call to ask a small query and then another phone call to request filling up a review but on neither occasions he appeared pushy. Highly recommend.

F.

I have just bought a property through Roger Platt. All staff was very kind and professional thoughout the process: well done everybody !

A. C.

Though nothing has materialised to buy with RogerPlatt, Sasha has been very professional and patient yet pleasant in all our viewings. Wishing Sasha all the very best, great service, keep it going.

G. M.

Found a buyer for our home within a few weeks. When we had issues with the home we were buying causing delays the staff kept me updated and offered practice advice on how to proceed. They were always friendly when I stopped into their office.

B. K. G.

Thank you and we are extremely happy and pleased for the professionalism, dedication and excellent service provided by Sophie on our mortgage selection. We would love to recommend Sophie to our friends who needs a mortgage service in the future. Thanks & Regards Bikash

a. k.

We recently bought our home through Roger Platt.Their whole team including Allison,Sasha,Holly ,Perry and Aron was excellent and super efficient. I never had to wait for more than couple of hours to receive a reply to my emails. They also helped us to get a good mortgage deal. We would strongly recommend Roger Platt for buying/selling of a property .

J. C.

Totally fab, they were all so helpful and happy to give me time and explain the moving process. They were all supportive the whole way through and as a 1st time buyer I 100% reccomend them. Thanks for all your hard work!

S. P.

Perry has been relentless in showing us around houses in Lower Earley and the surrounding area. He has been friendly, knowledgeable and just gives you the feeling you are being looked after. Would recommend to anyone looking for a house in this area

B. W.

Roger Platt were a great help with the sale of my house from start to finish, the team made every effort to ensure the process caused as little stress to me as possible which was much appreciated.

R. R.

Very good team at Roger Platt. Kept me updated all through the process. The initial price suggested to market was a bit on the high side and hence 4 stars. Will use them again, if needed.

L. S.

A very responsive and professional service from everyone I spoke to at Roger Platts. My only regret is not going with their recommendation at the beginning. Would have saved me a month!

M. C.

Excellent knowledge and guidance from the friendly professional team, from the initial consultation, marketing and viewings, to the offers and selecting a purchaser, through to the sale and completion. Would highly recommend, especially with the team's local knowledge.

T. B.

Great communication and support in buying my new home. Special thanks to Sasha Farrelly for her friendly professionalism =)

M. H.

Great service when buying and at the same time selling. Easy to talk to, professional, and all information and queries by me were answered in a quick manner. Always happy to provide an update on progress. Would highly recommend their services

P.

Had a great experience using Roger Platt, their knowledge of the local area is second to none and the whole process of selling my house with them was easy from start to finish, with a great professional photography package which made my home look great online, would definitely recommend if you want an honest estate agent who will listen to your needs and negotiate to get you the best price

J. M.

Had the pleasure of dealing with Aeron, who was extremely professional and proficient throughout the process. A real asset to his branch.

N. K.

Excellent customer centric services, My deal was getting delayed due to mortgage bank's slow response, the roger platt team from Lower Earley, Reading, managed it well, kept both seller and buyer informed, Thanks to Alison & Perry from Lower Earley team.

J. C.

Great service when buying my first home. Easy to talk to, professional, and all information and queries by me were answered in a quick manner. Always happy to provide an update on progress. Would highly recommend their services!

m. n.

All at this Estate Agents have been absolutely fantastic in selling my property, they have been so helpful all the way and I can't thank them enough.

A. D.

Everyone at the branch is friendly, professional and proactive. Really help to take the stress out of the whole process from getting a mortgage to buying a house.

W. D.

Sophie Collard is superb. Have never dealt with a better broker and cannot recommend her more highly!

A. W.

We were very impressed with the whole team at the lower earley branch , from start to completion they were always on hand to answer any questions we had , we felt as if we were kept in the loop and given sound advice which only comes with experience and would highly recommend them.

J. V.

I was really pleased by the level of service of my finance adviser Sophie Collard in matters of mortgage advice and the application.

R. W.

Fantastic service from Perry from start to finish in selling my house. Will definitely be recommending Roger Platt to my friends and family!

L. G.

If it weren't for Alison at Roger Platt to stay on the case with everyone in the chain, we would still be living in hotels while waiting for our house to sell. Thank you.

E. C.

The staff at Roger Platt Lower Earley was helpful, friendly, and always responded quickly to my questions throughout the whole process. @ Alison and Mark... Thank you a lot!

N. M.

Customer-centric staff specifically the manager of the center

C. R.

We recently sold our house through Roger Platt Lower Earley and what a great experience it was! We interviewed several estate agencies and Aeron stood out from everyone with his honest valuation and local knowledge, it took less than 5 seconds to decide to go with Roger Platt. When it came to making an offer on the house we wanted, Aeron's advice and guidance quite literally saved us more money than the selling fee we were paying Roger Platt, now that's great value! When it came to managing the viewings of our house, Sasha & Lydia did a fantastic job, great communication in both the arranging of viewings and the feedback afterwards. Finally, Alison & Perry got our sale across the finish line by actively chasing the solictors and other estate agent involved. Alison did a great job of managing the communication between us and our buyers, particular in the last few stressful weeks. What stands out the most was it felt like the whole team was managing our sale, whenever I called, I didn't have to wait to speak to a specific person, whoever picked up the phone knew who I was, which house we were selling and knew the latest update. Great team effort and a very pleasant house selling experience, highly recommended

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