Reviews of Austin & Wyatt Sales and Letting Agents Southampton. (Real Estate Agency) in Southampton (Hampshire).

Austin & Wyatt Sales and Letting Agents Southampton

53 Reviews

40 Comments

Real estate agency

Real estate agent

26 London Rd, Southampton SO15 2SE, United Kingdom

Description

Information of Austin & Wyatt Sales and Letting Agents Southampton, Real estate agency in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Austin & Wyatt Sales and Letting Agents Southampton

Reviews of Austin & Wyatt Sales and Letting Agents Southampton

J. H.

Absolutely wonderful staff. Have had contact with AJ, George and Daryl. They are all cheerful, caring, professional, knowledgeable and most of all trustworthy. They really do care about you and treated us with respect at all times. My mum is elderly and I can honestly say all three treated her as if she was there mum! Fantastic. I know mum felt so safe with them in the house doing viewings and so did I. Thank you so much… customer service like this is rare!

S. E.

Ajay and Daryl went out of their way to ensure that the purchase of our new home In Southampton went smoothly even arranging fo us to collect the keys late at night when our arrival was delayed. I would recommend Austin & Wyatt without hesitation and will certainly use them again should we move in the future.

K. R.

As we were looking for a new rented property, the lettings manager Natalie was beyond helpful. She hosted the viewing for us and she was able to tell us everything about the property and handled the whole process. She was very patient and responsive with phone calls and emails, I was never waiting long for a reply. Natalie made the whole process so easy for everyone involved by helping us step by step and I couldn’t have asked for a better service!

J. L.

I was looking for my next flat to move in and I was really satisfied with the service from Austin & Wyatt. Whenever I emailed or called them they were always very responsive and they really gave me consulting. They listened and considered what I was saying about the type of flat I was looking for and suggested me those when new available flats got on a market. Thanks to them I could find a place I was looking for. Especially Natalie Eustace and Rosie Heatley were very professional and helpful.

E. W.

We loved our experience with Austin and Wyatt. We approached them in July to sell our 3 bedroom house. They worked with us to get us the quick sale we wanted at a price we were happy with. Within three weeks we had accepted an offer. Manuel in particular was excellent and kept us up to date with our chain and any developments. He was available almost 24/7 and gave us a fantastic level fo service. When viewings happened, they were professional, safe, COVID secure and even took into consideration our house rabbits! We would highly reccomended them.

J. H.

Great service, helped us through the difficult process of purchasing our dream house! Friendly and very helpful.

M. M.

We met with 5 local estate agents to sell our townhouse in Southampton and we chose Austin & Wyatt (London Road branch) because of Scott Jones the branch manager who came to value the house. He seemed to have an incredible knowledge of the local market, he made a very considered valuation and he provided by far the best customer service! Once we chose them the end to end service was amazing with great listings, proactive marketing and a good number of relevant viewings. A special mention must go to Sarah Mills the agent who hosted most of the viewings and who became our main contact point. Sarah's professionalism, friendliness and patience is now legendary! We cannot thank her enough for being that calm voice at the end of the phone. Selling a house is never straight forward but with Sarah there we really felt like someone was hand-holding us and doing their absolute best for us. We also chose to go with the recommended (Countrywide Group) solicitor and Damon Brookes our solicitor was so helpful - nothing was too much problem! His responses were always very quick and he was very approachable by telephone. You could not wish for a better solicitor guiding you though the legal process - we are so grateful. Thank you Scott, Sarah and Damon - job done (fabulously!)

M.

This is a fantastic agency. They are caring and fastidious in their actions for clients. I was selling a house and the team were attentive and communicated well . Nothing was too much trouble Sarah who was my main point of contact was really helpful knew her business and was brilliant. Scott initially opened the conversation about how to market the house and was an invaluable leader of the agency leading to a successful sale. I was very pleased.

K. S.

We opted to sell our property using Austin & Wyatt's "flexi-service" as we were very impressed with the marketing they offered & their local knowledge compared to other online estate agents. After three weeks however we found out there were some issues with our house that were preventing us from agreeing a sale, luckily we were able to upgrade to their full service though without losing any money (which I believe we would have if we had instructed Purple Bricks). From this point on the team offered a personal service & excellent advice to ensure that we agreed a sale & exchanged contracts quicker than expected.

A. T.

ADDED ON BEHALF OF Cassie & Gary Munnoch Selling our house was proving difficult and it had been on the market for 4 months with Purplebricks. It was on the market off the market and so on. Then Sarah knocked the door. She asked if she could help sell our house and gave us a run down of how Austin & Wyatt work. She said she had some people looking for a house in the area. We agreed to sign up as we really needed help. Within 3 days our house was sold! Just like that! Happy buyers happy sellers and happy Sarah. I would definitely recommend. They were professional and trustworthy, which is exactly what we needed after giving someone else our money for nothing! It's true what they say..... you get what you pay for!!!

W. D.

I have now bought and sold a property with Austin and Wyatt. I am very happy with the level of service delivered against the cost. They are excellent at chasing the delays and providing updates. Would happily of use them again if I ever looked to moving back to Southampton.

t. g.

Alan and his team at Austin & Wyatt have been professional and courteous, ensuring exchange and completion of 5+ Southampton property investments. As a buyer both myself and solicitor have been kept informed allowing transactions to move quickly and without fault. The London Road team are friendly and my first port of call when looking to purchase in the Southampton Property Market. Highly Recommended.

I. M.

I would definitely recommend Austin & Wyatt to all my friends. We just bought our first flat and we did it in less than 8 weeks! Latoya was our guardian angel and nothing was too much for her. We had a lot of queries as we were newbies to this but she was always amazing and we could not do it without her! Scott was also great during all the process and he had a very important role on our decision to buy this flat. Thank you all!

T. T.

I would like to give a big big thank you to Austin &Wyatt ! I purchased my flat with them , all the service I have is absolutely great ! Started from the flat viewing, many mortgage advisor appointments and till I finally hold the key in my hand , I can't be more satisfied with Austin and Wyatt! They really look after me and make sure all the process goes well and smooth. Everyone works there are so professional and really friendly , I never regret I went to them and I will always choose them in the future for sure. Highly recommended Austin &Wyatt and Highly recommend the mortgage advisors :-)

R. F.

From the first viewing with Nathan, I was pleased How professional he was. He is punctual and polite. I feel he did well to get us into the property in the short time frame. His overall representation of his company was a good one. However I was surprised at the total fees that were charged and at this point in could not back out or loose the holding fee cash. Previous fees at other rented property's were cheaper. Just a pointer for A&W, if you could inform tenants before the holding fee is paid. Your admin charges and total fees, it did come as a shock.

L. T.

Myself and my partner recently rented a property through Austin & Wyatt. We found the service very good. Our letting agent Gobind was incredibly helpful and friendly and made the rental process very easy for us. Thank you so much Gobind! All the staff are very friendly and we would highly recommend their service.

C. C.

Recently sold an investment property with Austin and Wyatt, excellent service from start to finish. Alan clearly knew the market very well meaning a quick sale which went from enquiry to completion within three months. Was kept informed throughout with minimal impact on existing tenants. Would recommend A&W Southampton.

C. W.

I recently bought a property through Austin and Wyatt and had a very positive experience in comparison to the other estate agents I’ve used over the years. Sarah handled everything well and was very proactive and informative throughout the whole process. Thank you Sarah!

C. T.

Estate agents seem to attract a lot of criticism but in many cases it’s not the estate agents fault; buyers, solicitors and others can create problems resulting in lengthy delays. I would like to thank Austin & Wyatt in London road Southampton for their tenacity in persevering with the sale of my property despite suspicious buyers and indifferent solicitors.

a. p.

We have been very pleased with the excellent service provided by the rental section of Austin Wyatt led by Katherine Lailey, Branch Manager. Ms Lailey and her team are knowledgeable and are always courteous and helpful. Under Ms Lailey's leadership we have noticed a significant improvement in reliability of service and administrative management and she has personally gone to lengths to assist us.

J. P.

I recently let a property through Austin & Wyatt. I found the service to be excellent. I dealt with Nathan and he couldn’t have been helpful. Very punctual and accommodating when it came to viewing the property. Would definitely recommend...thanks Nathan!

R.

Austin & Wyatt stepped in when another agent (who shall remain nameless) failed us on so many levels, and very quickly got us multiple offers. The staff are all very professional and helpful, and I would thoroughly recommend.

O. H.

The main issue with A&W is the fact that it is a "one stop shop" of a mortgage broker, estate agent & solicitors. Because of this, I found it hard to get a straight answer from any department when dealing with them. However, the team there are helpful and friendly.

R. O.

The sale of my investment property was completed in less than 3 months. The Branch Manager Alan Woodhouse managed the process efficiently, and as such I would recommend Austin & Wyatt.

N. I. B.

Amazing Customer Service. Natalie was very helpful throughout my move in period and responded promptly whenever I emailed. Highly recommend.

M. K.

Very attentive service from all at Austin & Wyatt in the sale of the flat in Southampton. I would fully recommend this firm to others wishing to sell their propertry.

G. C.

Excellent service, and wonderful marketing! Wouldn't dare use another agent

T. L.

Very helpful, quick and efficient. Quick to organise maintenance over even the slightest issue.

M. m.

Its free real estate.

J. d.

A prompt and efficient service, thankyou

K. G.

Brilliant from start to finish

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K. K.

H. P.

M. t.

G. W.

J. F.

K. S.

M. K.

K. K.

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