Reviews of Charters Estate & Letting Agents - Southampton. (Real Estate Agency) in Southampton (Hampshire).

Charters Estate & Letting Agents - Southampton

312 Reviews

72 Comments

Real estate agency

Estate agent

Estate Agent

Property maintenance

Property management company

Property Rental Agency

73 The Avenue, Southampton SO17 1XA

Description

Information of Charters Estate & Letting Agents - Southampton, Real estate agency in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Charters Estate & Letting Agents - Southampton

Reviews of Charters Estate & Letting Agents - Southampton

G. z.

Simon and the rest of the sales team at Charters have been brilliant! Simon is very professional, experienced and knowledgeable. We relocated to Southampton from far away. I had to travel a couple hours for the house viewing. After a couple viewings on the 1st visit, he fully understood what we were looking for and the recommendations were good fit. The communication during price negotiation was prompt with honest feedback, which helped to conclude the deal swiftly. Simon knows the area really well. After we completed the purchase, his advice has been very valuable, too. If you’re looking to buy a house, then we would 100% recommend a friendly, experienced & professional team from Charters.

A. M. C.

Daryl was fantastic, he sold our house in 4 days from going live to offer being accepted. Could not recommend more, we had 12 viewings booked within a day of being live on the market. Photos were done extremely quickly and professionally. Everyone we have dealt with at Charters has been professional and have done a great job, very happy with the post sales team as well as Daryl. Excellent team!

B. K.

We have been using charters for some years for buying and selling for our portfolio of property business. we've always found Simon and his team to be phenomenally dedicated and professional, great to communicate with. getting the deal done for the seller and also the buyer is at the forefront of Charters Team. The Lettings team have always been helpful and finding a good tenant has never been an issue. We would thoroughly recommend Charters.

R. P.

Charters’ service is amazing. When we bought the house from them, Kerry and her team excelled in all the aspects. Even when she was on leave, Kerry resolved all our queries immediately. Her team’s work ethics are amazing. Kerry helped the process move along faster, which is quite surprising considering the market’s condition. Additionally, we received updates about the progress quite often. Special thanks to Neal for keeping up with our questions and the multiple property viewings.

M. B.

Charters Southampton have done a fantastic job throughout the whole renting process, from arranging the contract with the landlord to being very responsive to some of the maintenance requests. Vikki and Alison provided me with a very professional service, always making sure that things are done on time and as agreed. Communication with the Charters Team has been excellent. I highly recommend Charters.

S. P.

Simon Randell-Cole and Jonathan Chalk helped me to secure a very good rate for my mortgage. A very professional and friendly service given throughout. Their professional guidance ensured a stress free and successful process. I fully recommend their services.

K. R.

I can highly recommend Simon Edser and the team at Charters Southampton. In an industry where the service often falls short of what is advertised this team bucks the trend and exceeds expectations every time. They are thoroughly professional and work as a team. Kerry Little in the office is always ready to help and has her finger on the pulse when it comes to the properties and vendors. Simon has a wealth of knowledge regarding not only Southampton properties but also the surrounding area. He is highly experienced and sensitive to any requests regarding the sale of your property. Very professional team.

G. B.

If you are looking for exceptional service then look no further than Simon Edser and the team at Charters Southampton. Their wealth of knowledge and professional approach to our property sale was amazing. We were bowled over with the service from start to finish. Calls were always answered and messages passed on when required. We were kept up to date at all times with information on the chain. First class customer service…. Thank you.

R. E. R.

I have had excellent service from Charters. When I had to give up on the first house that I wanted, they let me know when another appropriate house was coming available. They have kept me in touch each step of the way. I complete on Friday.

j. h.

I selected Charters to help me with my house sale and subsequent purchase based on a personal recommendation. I have not been disappointed. I have found Charters to be efficient, friendly, helpful and engaging. I have been dealing with Simon Edser whose knowledge of the local property market and his ability to respond promptly and offer a truly personal service is second to none. I highly recommend Charters as the agent of choice if you are looking to sell or purchase locally.

S. H.

Charters team for letting in Southampton was great and fantastic. They were very helpful, quick in response and precise in the work. I really appreciate their good work and their manner in solving and dealing with all the difficulties that I came over through the process of letting the house. Thank you very much Charters.

M. L.

I had a very good experience with Charters. With finding a flat to rent being so competitive at the moment, I came into it a bit stressed, but Daria made me feel very well taken care of, and put a lot of effort into helping me find a flat. She always kept me up to date and replied immediately to my many calls and messages. I am very grateful to all her help and I would highly recommend using Charters.

S. M.

Phil has been great through out my whole experience with Charters. From coming round to provide a valuation to keeping me up to date with viewing appointments he has been nothing but professional.

c. v.

Just a few lines of genuine thanks to Simon Edser & the Team at Charters Southampton. They actually seem to care about the job & looking after their clients! Gwen went above & beyond the call of duty, to get the sale through - Thank You Gwen... Thank You Kerry... And Thank You Simon - Your sense of humour kept me sane throughout the process! I can thoroughly recommend these experienced, highly professional people.

A. H.

Having recently sold a property via Charters I was delighted to deal with Simon Edser again. I have known Simon for many years and I regard him as the best agent I have ever dealt with! Simon is professional and highly knowledgable as well as having a huge customer base of clients. Put simply he is, " The go to guy" when it comes to selling any property in Southampton.

K. A.

I have known Simon Edser for thirty years, and he is first person I turn to for property matters. He has an extensive knowledge of the property world and sets the highest standards of customer service, striving to deliver beyond his customer’s expectations. He is calm, professional and reassuring to deal with, in what can often be stressful situations and I have no hesitation in recommending him to anyone looking for a dedicated, first-class, personal service.

M. C.

We dealt with Daryl, he was professional and straightforward to deal with. We offered on a highly sought after property and he was fair and clear at all times. Excellent customer service considering the high workload he was clearly dealing with and I feel he put our offer across in the best light possible. I would recommend Charters Southampton.

O. S.

Very pleasant and efficient. It was an absolute pleasure working with Charters as they were always happy to answer my calls and talk, they were very efficient and effective in finding a new tenant and also offered to liaise with potential tenants about selling my current furniture on my behalf. Would highly recommend!

A. V.

Daryl and the rest of the team at Charters were very professional, helpful and extremely efficient. Have no hesitation in highly recommending Charters.

J. T.

We can’t thank Phil Northover from the Southampton branch of Charters for all his hard work and dedication in helping us sell our house so quickly - we would highly recommend Phil to all our family and friends. Thank you again!

C. G.

In a house purchase process lasting 15 months, Charters have provided tremendous support in so many different ways. Communication is first class. Empathy is in abundance. You are actuallly being helped by genuinely kind and professional people. It is worth bearing in mind that much of our process was at probably the busiest time for house transactions ever experienced! We were engaged with staff in sales and in lettings and both provided exceptional service. At times they must have been wringing their hands at situations totally beyond their control that had jeopardised our intended sale and purpose. Their positivity kept us positive and our eventual exchange of contracts seemed to be as joyful a moment for them as it was for us. Thank you so much! Pete and Christine Green

M. S. U.

amazing estate agents to work with. Very helpful, professional and they go out of tehir way to help you. Bless you all at Charters. I love Alison, she is amazing, there is no one like Alison . Thanking you all at Charters

C. H.

Phil and the rest of the sales team at Charters have been amazing! They sold our house over the asking price within 24 hours!! Communication has been brilliant. They are a friendly, experienced & professional team! If you’re looking to sell then we would 100% recommend Charters!

m.

This is my first dealing with Charters - they have been nothing short of excellent from start to finish - I really like the way they deliver honest feedback which is essential to both the buyer and seller of a property and removes the ambiguity that surrounds other estate agents - If I could describe them, they would be efficient, warm and flexible I would like to give a special mention to Phil, who after speaking to multiple estate agents, immediately made my wife and I feel welcome and once we had met him, could not consider going with anyone else - top guy

N. G.

Charters demonstrated highly appreciated professional efforts and friendly communication during the selling process of our property. Thanks for Simon and the Charters’ Team for their five-star services and impressive practices.

M. K.

We have known Simon Edser for many years and have had the pleasure of dealing with him on numerous occasions. We have always found him to be very attentive and knowledgeable. Nothing is ever too much trouble for him, he is an absolute credit to his profession. For anybody currently wondering who to use for an estate agent, look no further and contact Simon Edser at Charters

L. R.

Simon Edser is extremely personable, honest, professional, patient and enthusiastic - an exception to my normal experience of estate agents! He seems to have the Basset/Chilworth market sewn up, with lots of repeat business/sales and knowledge. I would ask him to act when I sell my home. Recommend

L.

The usual first-class service from Charters for my recent move, seamless transaction, the team kept me informed at every step – I wouldn't sell with anyone else. Special thanks to Simon Edser who told me the house I should view because I'd fall in love with it and buy it. I did. Thank you.

c. z.

Simon Edser at Charters Southampton is without doubt the most helpful and knowledgeable estate agent. When he first showed us a house 20 years ago he was able to impart such useful information that we found so important in helping us make the big decision to buy it. He is a walking encyclopaedia of the market in Bassett/Chilworth and is the only person we trust with such matters. Nothing is too much trouble, providing excellent service and we consistently recommend him to friends and acquaintances which is the highest accolade. A true professional !!

D. L.

We spoke with a few estate agents before finding Charters. It was clear from the beginning that they were a cut above the rest. We delt with Simon Edser and he was supurb. Very professional company and a pleasure to deal with. if I ever move again, I know who I'll be contacting.

H. A.

Better than 5 Stars: Many thanks to Simon and the team at Charters Southampton for their speedy response, guidance, professional processes, and effective efforts that we witnessed during selling our property; very impressive high caliber team deserving more than five stars.

B. J.

It was a long gruelling journey from start to finish but charters smashed it throughout the whole process. They always kept us up to date with movement within the chain and with anything we could do and with what they were doing in the background to help the process move fluently. Given how busy the UK market has been through the pandemic we were quite hesitant as to whether we’d make it into our new home, however Charters battled through and got us to the finish line. Special thanks to Kerry, Simon, Amy and Caroline.

A.

Charters have been really helpful in finding us a property to rent in Southampton. Carolyn is very responsive with emails and even helped to bring the move in date forward to better suit us. Thank you!

E. J.

Such an amazing experience using Charters. Harriet was so professional and went above and beyond to provide an exceptional service. As a first time buyer, I had lots of questions which Harriet was quick to answer in great detail. She even found out additional information and kept in contact regularly to ensure I was up to date every step of the way! Thank you so much, highly recommend.

H. M.

Charming team, lovely to work with! Made the process easy and got things done in a quick manner! Thank you Charters Southampton!

K. C.

Fantastic service and response. Carolyn was very helpful and very thorough, providing alternative suggestions where there were hurdles... 100% recommend Charters Southampton!!!!!

S. P.

Thank you Neil Sahota and Charters for your outstanding level of professionalism, courtesy and patience. Neil, you are an exceptional asset to Charters. Keep up your excellent diplomacy and integrity.

J. S.

We were extremly impressed with Charters professional service after instructing them to act for us in an executor sale recently, archiving the recommended sale price we were given within two weeks, we were most impressed being updated at all stages of this sale, thank you: Mr & Mrs Jonathan Smith

N. G.

Highly professional and efficient service. Very personable and always putting the client at the heart of what they do. I would definitely recommend Charters.

J. V.

We have found Charters to be extremely approachable and professional, and especially Simon and his team who have great knowledge of the market. We highly recommend them!

D. R.

Simon and his team have been great in our search for a new home. They are always extremely pro-active and happy to help in any way they can.

H. H.

Good experience with the team, helpful, informative and supportive going through the process. Phil especially helpful and service feels very personalised not like a big corporate.

S. S.

Simon Edser, Kerry Little and team were absolutely amazing throughout the sale process. Communication was 10/10, they were professional and they were always happy to help. Thank you!

A. M.

A professional service through the friendly Carolyn and Charlie who made the whole process so easy from informing me of the properly availability to the viewing and the process of applying.

G.

The team at Charters provided a first class sales service from start to finish. Their staff were highly knowledgeable, approachable and professional and kept us properly informed throughout the process. I wouldn't hesitate to recommend them.

S. M.

Alison and her team provide an impeccable service. They are experienced, honest and have excellent communication throughout the process. They blow their competition out of the water.

S. B.

Simon was incredibly helpful through some very long and difficult negotiations, as were members of his team.

c. c.

Charters Estate Agents Southampton are professional, responsive, efficient, provide first class quality service.

E. R.

A highly professional and friendly service from each member of staff. I have no hesitation in recommending Charters Estate Agents.

H. K.

I can't recommend highly enough, Alice has been amazing from the first viewing onwards, every single person is highly professional & go over and above consistently - thank you!

B. D.

Our lettings agent Viktorija was wonderful when showing us around the property, and incredibly helpful and professional when it came to our move in day.

M. T.

If your looking for a professional and excellent service then don't go any further, Thank you simon for your great communication and willing to go above and beyond to help. very greatful definitely a 5* service.

I. M.

Excellent service from start to finish - personal, refreshing and seamless!! Thanks to Simon Edser , Lisa and the team for all your help!!

L. T.

Phil Northover had come highly recommended and has exceeded all expectations!

J. M.

Thank you Simon and team who have always provided me with fantastic 5 star professional attentive service.

S. S.

Very professional bunch at Charters. They have been extremely helpful with finding us our house and explaining the process on the way. Couldn't fault any part of the process as they made things so easy. They have some really nice properties too so worth a look if you're looking to move or buy! Thank you all for your help :)

M. J.

Simon and his team were just great and very professional

e. n.

Great people there . Great assistance

S. J.

Good service, Special thanks to Miss Vikki

A. P. V.

Amazing Experience

D. T.

Simon has helped us buy and sell property over the last 18 years. His knowledge of the area is unparalleled, he is trustworthy, honest and professional. We highly recommend him and the team at Charters. Thank you

A. Q.

The service we received from start to finish was fantastic. Phil was so supportive throughout the sale of our property and always available to answer any questions. Stephen Henry, has been remarkable in his professional service. He's been a great support in keeping us informed all the way through, good and bad. Stephen helped me through it to be honest!! Not sure what I would have done without him - thank you Stephen. We will highly recommend Charters1000%

K. S.

From first contact to completion Phil and the team at Charters have been an extremely professional company to deal with. Always available on the other end of the phone and very proactive with updating me on any viewing feedback. Highly recommend.

r. w.

Excellent service throughout. Certainly the leading Estate Agent in the South! Thank you!

B. P.

R. P.

Excellent support and easy renegotiation of the lease on one of my rental properties. Huge thanks Leslie and the Charters team!

M. J.

Absolutely amazing cooperation with Charters Estate Agents Southampton! Very professional, lovely and smiley agent CHARLIE HEWITT arranged everything for us perfectly! Very fast and straight communication with her what we really appreciate! Thank you so much Charlie for our new home and all Charters team as well!

N. J.

D. B.

R. R. J.

We are in the process of upgrading by selling ours and getting something bigger for us. I am amazed with the way Charter's team have worked with us in getting ours sold in just a week's time and we have already found 1 for us through Charter's. We are very hopeful and positive of our journey with them. Excellent comms by Charter's Southampton, great experience dealing with Phil Northover and Simon.Thank you for your help so far, let's race to the completion now..!!! We are excited to work with Phil and Charters team as a whole and I'll update my post again when we are done .If you are looking to decide for an agency...choose Charters.

T. K.

We have recently bought and sold our house through Charters and Simon Edser and his team were highly profressional and friendly. They went above and beyond to provide an excellent service. If your looking to sell then i would 100% recommend Charters.

H. B.

The staff at Charters in Southampton are extremely helpful and very informative. It gives me confidence with the professionalism shown, especially by Phil and Simon. Wouldn’t hesitate to recommend them.

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