Reviews of Connells Estate Agents. (Real Estate Agency) in Southampton (Hampshire).

Connells Estate Agents

87 Reviews

76 Comments

Real estate agency

409 Shirley Rd, Shirley, Southampton SO15 3JD, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Connells Estate Agents, Real estate agency in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Connells Estate Agents

Sunday

Closed

Monday

8:30am–6pm

Tuesday

8:30am–6pm

Wednesday

8:30am–6pm

Thursday

8:30am–6pm

Friday

8:30am–6pm

Saturday

9am–5pm

Reviews of Connells Estate Agents

R. D.

First class and personal service. I'd like to personally make a hugely positive review about Summer. Not only did she offer a virtual tour and provide everything we needed to know, but she was doing this well past what I would consider working hours. Clearly shows dedication and a great work ethic - thank you Summer, you really helped us get sorted!

S. N.

I have been a buy-to-let investor for the last 34 years. I worked with many Letting Agents during the period among them Connells Lettings of Shirley, Southampton, managed by Bethany Hudson whom I have been working with for 18 months now. Since working with Connells, Bethany has Let a Number of Properties to Qualified Tenants within 10 days. Recently Bethany has managed to Let few Properties for me to different Tenants within One to Two days!! Connells Lettings Performance has Consistantly been Impressive and I am very pleased, Considering they have Offered me their Service for a Reasonable and a Fair Fee and Provided a Good After Sale and Maintenance Support too..

F. A.

I used the lettings team at Connells (Shirley, Southampton) for the first time a couple of months ago. They found me tenants within a week. The whole process was swift, easy and uncomplicated. They are very professional and helpful.

H. D.

I had a very difficult and prolonged sale due to a extremely inefficient solicitor, however, Connells were professional and helpful throughout with excellent communication.

A. B.

Amazing service by Connells Lettings, Southampton. Took 4 days from completing the agreement form to arranging a block viewing session following which we had 2 offers from potential tenants. The speed, proactivity and diligence was second to none and I would recommend them without hesitation. Special mention to Callum, Summer, and Bethany who handled all my queries (and there were a few) so professionally and tirelessly. Thanks so much to all of you! You're the best estate agents that I've dealt with.

A fantastic experience with Connells. Jamie was superb from the valuation to getting my photos taken and the customer service experience was second to none. Once the property was on the market Ryan was on the case and got 3 viewings straight away and got a offer straight away. From that point onwards i had a very professional conversation with the mortgage advisor Lee and once again the customer service from the whole team there is amazing. Claire was fab dealing with the offer negotiations and getting a acceptable amount which we are more than happy with not only that helping us progress the property from start of the process to the end. 5* for them all. Would 100% recommend them to anyone who is thinking of selling their property.

G. H.

Connells Estate Agents have been amazing and sold our Apartment in less than a week! Jamie attended our Apartment and spent a long time explaining everything to us about how Connells operate, and how they would do their very best to sell our Apartment........ We felt very comfortable with his presentation and decided to go with Connells to sell our property....... We then had contact with Ryan, who made contact with us regarding a possible interested party who wished to view our Apartment, we exchanged messages about the intended viewers, and as we were going away on a pre planned holiday, he would take possession of the keys to the Apartment, and show the prospective buyers around the Apartment....... We had a call later that day from Ryan, telling us that the prospective buyers wanted to make an offer on our property! We were absolutely delighted to accept. Ryan has been professional throughout the process, and went further and beyond what we expected when he arranged to help the wife of the proposed buyer, to the first floor by helping to carry her up the stairs as the lift is temporarily out of action, so she could see the Apartment, and undoubtedly with the way in which he dealt with this viewing, helped for the sale to be successful ....... I would recommend Connells as a very professional Estate Agents and our thanks go to Ryan Jamie and Claire for being excellent.

D. H.

The team were amazing and did everything they could to help the with the sale of the property and the purchase of another. The process was a rather stressful time and Connells helped reduce that, the house was on the market quickly, frequent updates provided on viewings, calling back when promised. Would use again without hesitation!

S. R.

Completion day Friday!! What can I say Claire at Connells Shirley went above and beyond to sell my house. She was professional, had excellent communication and was very patient with any worries that I had along the way as this was the first house I’ve sold. I wouldn’t hesitate to totally recommend Connells to sell your house.

I. O.

They've got the best customer service you'll find in that line of business. I would recommend them for first time buyers like myself being that unlike others, they explain every steps of the process and carry you along the way. Their viewing arrangement is also the best, imaging getting to view 3 different houses within our budget at a go. Lee Hounslow at the shirley branch is best experienced to take you through your mortgage affordability checks and come up with the best AIP from variety of lenders. From my personal experience with different Estate Agents, I can only recommend Connells.

L. W.

Connells were without a doubt, professional, helpful and kind. I have just rented my first property with them and being new to the rental market I had absolutely no clue what I was doing. Amy, who showed me around the property was very professional but also very welcoming and kind to me. Another gentlemen, who I have forgotten the name of, but I often spoke to him on the phone was patient and understanding whatever my worry was. Bethany, who had to deal with most of my questions, who I don’t doubt by the end of our conversations was definitely fed up with me, but I was never made to feel bad for questioning things. Overall the lettings team that guided me through my first experience of renting a flat were so helpful. I would 100% recommend them and hope to rent through them again in the future!!

R. F.

Very keen, quick to get people through the door, generated a lot of interest. When it really mattered at exchange & completion when solicitors were slow to respond & holding things back, Claire was excellent & really held everyone’s hand & pushes the sale through just in time to meet deadlines. Highly recommend Connells especially Claire.

A. N.

My partner and I found our first home through Connells. From start to finish they were great. We had two viewings of our property and Amy was fantastic and made us feel at ease. Due to a lot of delays (not the fault of Connells) our mortgage offer was on the verge of running out. Finlay took charge of the situation and remained professional, responsive and empathetic through out. I’d happy deal with Finlay and Amy again. They are a credit not only to the branch but also to the the company and I do hope that Connells see this and they are both given the recognition they deserve.

E. C.

I sold my house with Connells just a couple of weeks before going into lockdown. Had excellent support from Lee in selecting the right mortgage for me, and Claire negotiated incredibly on my behalf and consistently supported me through getting to exchange after many hurdles. Their support and advice was invaluable, and I would highly recommend

Connells had been really helpful in selling our property which has taken a while to sell due to Covid lockdown. We would like to say thank you to everyone involved especially to Amy, Lee, and Claire who were all reliable and efficient.

J. K.

We found a lovely flat managed by Connells and they have been really helpful in the whole process! Very responsive, knowledgeable and friendly. We would definitely recommend Connells to our friends and family :)

K. O.

Bethany and the team are great, its not the first time I have used them to rent out a property. They know the market, provide great advise and guidance throughout the process. Outstanding given the circumstances they are currently having to work with.

C. D.

Outstanding service provided by Finlay and Amy. I have never had a very high opinion of estate agents and still don’t of most estate agents however these two totally shocked me. They were most helpful and went above and beyond in the help to find me, my husband and my daughter the right property. Both Amy and Finley went out of there way to accommodate us, they are both really friendly, warm and welcoming with a fantastic positive approach, they truly do want the best for your customers (unusual for most estate agents) and have outstanding customer service skills, they are going to go far in life. I have dealt with many estate agents and no one will ever live up to these two. They are a credit to your firm and I hope they get some recognition for what they do.

M. P.

A great estate agency to work with, a special mention goes to Luke and Bethany who have been brilliant from the start. Its been a difficult few months as a landlord and having an empty property however, Bethany and Luke ensured my property was well marketed and the approach led to property being taken off the rental market within 2 weeks of post lockdown. The agency are very responsive and I wouldn't hesitate in recommending anyone to use their services.

G. H.

The rental process was smooth and easy. The agent’s were also very helpful and easy to get hold of. We were able to move into our house within a week! Great service, would use again.

T. R.

After securing a job in Southampton I was looking for a letting on a tight turnaround. Luke was amazing, friendly, professional and one of the most knowledgeable estate agents to ever show me a property. All communication was clear and prompt and after deciding to let with them the communication and professionalism from the office team and Bethany in particular was second to none. Very happy with the property and lettings team and looking forwards to renting with them for the foreseeable future.

K. P.

we had a great and helpful journey in selling our house as we are not young we found that it was putting a lot of stress on us as we have not bought or sold property for 35 years. then we meet Finlay and Amy at Connells in shirley and they helped us throughout our time of viewing the property and selling ours they were very professional in all they done and now as things are moving on the staff at the estate agents are guiding us through our journey to help moving into our new and exciting home

G. P.

Thank you Jamie, Claire, Kim and Lee for all your hard work in helping me buy my first property. It’s been an arduous task through the affect of Brexit, Coronavirus and all the hazards along the way and keeping everyone on board. Well done. Wouldn’t hesitate to recommend Connells to others.

P. M.

I found Connells of Shirley branch, Southampton, very helpful and in particular Beth and Summer who went out of their way to help me during a very busy time, just before the end of the stamp duty holiday, with my lettings. Many thanks to them and the team there.

M. M.

The 5* is ONLY due to Clare Bushell (the manager) helping me with my purchase. Prior to Clare's involvement the service I was receiving from Connells was minimal/almost non existent. It is a shame she is leaving,

J. M.

In my opinion the best estate agents in Southampton. Outstanding commitment to their customers and very professional. Spacial thanks to Bethany and Amy for their hard work during this difficult times. Will not consider any other agents on the market. Thank you very much!

G. B.

Fantastic team at Shirley Connells. The service is fast, efficient and effective. Photos and details on line and property pamphlet were accurate and really highlights our homes best features. Placed our house on the market with Connells and within 72 hours and 5 viewings we received full asking price. I'm one very happy customer.

h. s.

Really fast and helpful estate agents. Happy to to answer any questions and my purchase went though very quickly and smoothly. Thank you.

L. R.

Claire & the team assisted with the sale of our home & have made the experience beyond pleasurable. I cannot thank them enough for finding us such wonderful buyers and working so hard throughout such a testing time! Thankyou connells!

D. C.

Bethany, Luke and the Lettings team are fantastic and have gone above and beyond expectations on what has been a challenging 8 weeks or so as a Landlord. I highly recommend the Lettings services at this branch and for the time they have personally put in, the fees are exceptionally good value.

S. M.

I very recently let my property via Connells Shirley Branch in Southampton. My contact was Bethany Hudson, the letting manager and I can't thank her enough for everything she has done for me with regards to my letting. Very professional and great service. I would certainly recommend Connells lettings to friends and family!

I. A. S.

As I first time buyer I was in unknown position but everyone in Connells Shirley Southampton were fantastic during the process of buying, very supportive and acting in a very professional manner! For any information requested even it was down to solicitor or financial advisor to give it, I was more than welcome to discuss with the Estate Agency! Big thank you to Claire Bushell, a real professional!

R. S.

Following our exchange of contracts I wanted to take this opportunity to thank Claire Bushell and her team for all their help and support during the selling process. Her considerable experience and knowledge were invaluable in helping us throughout the entire procedure. She kept us informed of all developments and provided us with all the necessary information that we required. Initially we contacted three estate agents to value the property for us and we chose Claire because of her very positive and confident manner. She believed that she could achieve a price of between £185,000 and £190,000 and she did exactly that. We are very happy and satisfied and would definitely recommend her and Connells to others.

S. A. B.

Very friendly and professional team of people. Bethany and Jordan were incredibly helpful during a particularly difficult situation with tenants. They were both always ready to answer questions, and helped me through the process of getting the property back on to the rental market.

r. j.

I would recommend Connells letting Agents over the others in Southampton if you thinking of letting or renting. I've let several properties over the last few years and have yet to have a void period as they are that quick at letting my properties out. The tenants have been happy too as Beth and Andrew there are both professional and friendly.

S. W.

I rented a house from them a couple of years ago. The process was really easy and simple. Luke and Bethany were a great help, always there when i needed anything. Will definitely use these guys if i move back to Southampton!

C. J.

Claire and her team have been a massive credit to Connells in helping us with the sale of our property. Claire genuinely cares about getting the best for her clients whether that is as a buyer or seller and has been great at keeping things on track.

B. H.

This was my first experience of letting a property and Bethany and her letting team were fantastic. Very professional and informative. I would definitely recommend using them.

j. s.

Great knowledge, skill set and professionalism. Was happy to assist with anything and everything at all hours. Special mention to Summer for all her help, really did go above and beyond. Great service.

P. Z.

I just wanted to say a massive thank you to Claire for all your help with the recent sale of my property, you and your team were all extremely professional and great to deal with; I never felt like there was a question or request I couldn't ask. Also, I don't know if we would have been able to secure our dream home if it wasn't for your help with the negotiations so thank you so much! We're hoping it's going to be quite some time before we even think about moving on but if we do we would certainly use you again.

A. A.

A fantastic team to work with - Special mention to Beth and Summer who have been relentless with the lease up of Gatehouse Apartments. Thank you!

A. Q.

Excellent service for a tenant find, they had viewings within the day. Bethany was very helpful and efficient and i will defiantly be using them again. Specialist Rentals Ltd

A. M. C.

Lee Hounslow arranged my mortgage, he was very informative and professional throughout and worked out of hours to get everything sorted for us in time. I have and will continue to highly recommend him! Thanks for exceeding our expectations Lee.

H. H.

The letting of the property was handled swiftly by Bethany,Ryan and Luke, however the actual document signing via email was a complete muddle! I realise that there was some confusion on my part but the actual documents contained discrepancies eg. the tenant"s christian name is miss spelt , the amount of deposit taken differed from one page to another and the fact that the guarantor's agreement was not received until after the tenants were in situ highlight just a few points. I now realise that the use of two email addresses confused the situation but surely just to put the name of the person to whom the email is directed is not difficult? It is a shame that the document signing marred the whole experience and that the people on the coal face have to cope with all the problems for which they are not responsible.

B. T.

Staff at connells have been Fantastic! We as a company have many properties rented from them and are continuously getting more. They understand our needs as a company and are forever helpful. Well Done Connells Shirley!

E. C.

I've been dealing with Bethany and I can't thank her enough for everything she has done for us with our letting. Very professional and great service. I would defiantly use connells again and will recommend to friends and family Emma

w. m.

My experience with Connells was first class. The staff were prompt at appointments, very informative and professional. The sign up went smoothly. I would highly recommend them.

C. W.

Dealt with Bethany in lettings, right through from initial contact to instruction, then surisingly let within a matter of hours !! I have to say Bethany was professional and astute ! Have recommended the Shirley connells lettings team to family and friends! Keep up the great work

C. T.

Excellent staff. Great experience. Done everything to help myself, partner and our 3 month old baby get our first home together. They couldn't have done anymore for us. Brilliant.

m. j.

Bethany Hudson is by far the most professional agent I have had the pleasure of working with over many years of property purchase and letting - thank you Beth and the Connells team

Recently sold a house with connells and was very impressed with the service received, Danielle and Claire worked hard to secure the right buyer and we're very supportive throughout, would definitely recommend!

S. F.

As I am relocating back to the area after a long time away, they couldn't of been more helpful. They have been really good with communication especially with the lockdown in place and would use them again and would recommend them to other people.

H. B.

Jessica has always been fantastic in helping us find what we want and target the right market. She had been nothing but professional and of the highest standard and we can't thank her enough!

S. F.

Bethany has been a great help with me moving and has been there every step of the way with advice and keeping me up to date on the process. Thanks again! Siobhan

b. c.

Lived in a property under this estate agents for 3 years and they always helped as much as possible, especially ella and Jordan those two went out of there way wherever they could to help with things I needed or problems I had in the property or with the landlord. Thanks guys