Reviews of Jackson Bailey - Independent Estate & Local Lettings Agent -Southampton. (Real Estate Agency) in Southampton (Hampshire).

Jackson Bailey - Independent Estate & Local Lettings Agent -Southampton

185 Reviews

123 Comments

Real estate agency

Estate agent

Apartment Letting Agency

Botley Mills, Mill Hill, Botley, Southampton SO30 2GB

Description

Information of Jackson Bailey - Independent Estate & Local Lettings Agent -Southampton, Real estate agency in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Jackson Bailey - Independent Estate & Local Lettings Agent -Southampton

Reviews of Jackson Bailey - Independent Estate & Local Lettings Agent -Southampton

T. G.

We bought our house 2 years ago through Jackson Bailey therefore, when it came to selling, we knew straight away they were the best estate agent for us to use. They are completely on the ball - Jack, Ben and Isobel have all been excellent at keeping in touch regularly to keep us updated and informed. Jack was extremely proactive during the initial move stages and they made the whole process extremely easy. Thanks Jackson Bailey! Would 100% recommend.

J. B.

I would highly recommend Jackson Bailey as estate agents from the first day there approach was very professional the photos of our property were very good communication throughout was excellent and nothing was to much trouble

G. M.

Brilliant service when selling our property Ben and jack ,they were very good in all communications and very quick with there reply’s . Especially liked there what’s app group idea for us all to follow allowing us to respond when we were able to due to work commitments .Don’t normally do reviews but these definitely deserve it can’t recommend enough 👍

M. M.

I could not recommend them enough. Ben has been incredible and he has done everything in his power to help me move. He has taken care of me during the stressful process of moving. Always picking up the phone, solving all my queries and supporting me every step of the way. Thank you guys

P. “. I.

Great service, extremely enthusiastic, very friendly, professional and lots of personal touches that made our experience of selling so much less stressful. The speed of communication and getting paper work done was very impressive. Can't recommend them enough!

L. M.

Ben was amazing from start to finish of the purchase and helped to make it a comfortable transaction. Great personal touch and professionalism and couldn't recommend more.

J. G.

Great experience dealing with this estate agents buying a home in the Southampton area. Highly recommend, went above and beyond a few times during the process.

A. C. (. C.

Bought a house that they we're acting as agents to - always good communication, helpful and responsive. Very professional

f.

Amazing service from Ben, super professional, dedicated, quick and accurate � He really knows the market well. Went above and beyond what we asked for. Highly recommend.

M. B. H. M.

Superb service - agents show a real interest in the properties being sold and were able to answer all questions with ease. I would highly recommend this agent.

A. W.

Great service, thank you for all your hard work! I wouldn't have any hesitation in recommending Ben and his team.

S. J.

Jackson Bailey were absolutely amazing throughout our complicated house move! They sold our house within a week, got us the full asking price and responded quickly with all of our queries. We had a few issues along the way with the chains involved but Ben worked tirelessly and went over and above to sort everything out, we can't thank him enough!

J. C.

Fantastic experience, very professional, reliable and trustworthy. Highly recommend, have already passed on details to friends and family to use for future! A++ service, thank you

N. W.

Great communication, always quick to reply or chase things up where required. Really cannot recommend them enough!

J. F.

Really helpful from start to finish. Ben’s enthusiasm showed from the very start and he really helped get things moving. Couldn’t ask for more

p. p.

Had a viewing with Ben, very friendly and knowledgable. Well above average. Thanks a lot !

L. W.

Thank you guys for your professionalism and guidance with our house sale Doug and I wish you every success in your new business venture

J. R.

very good

C. W.

A really lovely personal service from Jack and Ben. Great communication....

S. A.

Great service. Thanks again Ben. You guys been brilliant 😀

R. F.

Great

A. G.

Great and friendly estate agents.

S. D.

We have been extremely impressed with the professionalism and service offered by JacksonBailey and would recommend them to any seller. They were very responsive to queries and offered constructive discussion with transparency and openness. We found them proactive, trustworthy and competitively priced. They kept us in the loop with regular reports of how the sale was progressing and were sensitive to our needs when arranging viewings.

M. S.

We have just completed and moved into our first home. I have to say that Jackson Bailey and in particular Ben (who dealt with our transaction) have been first class from start to finish. We had a very bad experience with our solicitors and I strongly believe that our move would not have gone ahead without Ben and the team who went above and beyond to secure our move. I honestly cannot recommend them highly enough. They are easy to contact and reply straight away, answered all our questions and kept us fully updated and advised through the whole process. Thanks so much for all your hard work!

A. G.

R. D.

S. S.

I would recommend Jackson Bailey to everyone! The service i received from first viewing a house all the way through to completion was fantastic. Professional, friendly and always so quick to respond to all messages. I have never dealt with an Estate Agent that has made the process so easy!

B. B.

Ben & Jack are a breath of fresh air in the property world. They were so easy to deal with during the whole process of selling our house. Nothing was too much trouble, they were always very quick to respond and unlike other experiences we had during the buying/selling process they were very pro-active. We would have no problem recommending them. From start to finish they helped the process complete as quickly as it could have and really helped push towards the end which I'm know allowed us to complete earlier than we potentially would have. Great Service!!!

A. H.

Great team to work with. Gave good advice through out the process and they got us a good price for our property. Chased the lawyers well and kept up the communication right through to exchange. I would recommend using them. I certainly will next time.

K. H.

Many thanks for a professional and reliable service. Jackson Bailey were efficient and attentive throughout. Feedback was timely and we would choose to use their services again without hesitation. Thank you.

L. B.

We recently purchased a house being sold through Jackson Bailey and found them to helpful, accessible and friendly. It really helped with the purchase, as first time buyers we had lots of questions and they were always happy to help. They recognise the importance of the process and whilst being professional, they also made it fun. Thanks for everything, including the flowers, we will certainly be using the service in future when it's time to move on, but not for a while yet :)

S. M.

Thank goodness for Jack at Jackson Bailey.... had it not been for Jack's attention to detail and persistent effort my house move would have fallen through. That may not sound remarkable until you know that Jackson Bailey were not MY estate agents! The fact is that to 'protect' their own (very lucky) clients they took up the slack where my agent had failed. Amazing! I can't thank you enough. I guess it shows that using an independent agent, rather than a large company, means that you receive exemplary personal service because they take pride in their own business. They were completely up to date with what was going on and therefore were able to alert me to action needed from my side which saved the day. Have no doubt that you are in the safest hands with Jack and I only wish I had signed up with them myself. I have been singing their praises to everyone. Do not hesitate to sell/buy with this estate agent.

J. F.

Seriously a cut above the rest. Ben and Jack were fantastic throughout the process of us selling and purchasing. We had originally had our house for sale with another estate agent who didn't seem to put much effort in, just another house on an already busy book. So we changed to Jackson Bailey. SO glad we did. From the first time we met Ben, his energy, passion and professionalism to sell our house and help us find our next family home was fantastic. Within 24 hours he had the first viewing which resulted in an offer that we accepted. He then continued to help us on our search and we were able to quickly make an offer on a forever house. With the current pandemic, it obviously made the chain and process naturally slow, but again Ben and Jack made sure they always were available, going above and beyond, providing us great communication through the private WhatsApp group or by phone. I can't thank them enough for all the hard work and outstanding service. Go with Jackson Bailey, there is a reason they have 5 star reviews, no other agent in the area has.

P. S.

Buying a house is a stressful experience at the best of times, let alone buying one in the middle of a pandemic. But having Ben from Jackson Bailey in my corner made a world of difference. I had a complicated purchase and if it wasn't for Ben's hard work, knowledge and expert advice I wouldn't be the proud new house owner I am today. Ben's communication was excellent throughout the whole process. My advise to everyone is, if Ben calls you, pick up the phone it's important. Jackson Bailey's dedication to both buyers and vendors is what sets them apart from the rest of the pack. One of my friends has also bought a house through Jackson Bailey and they too have nothing but high praise for them. Thanks for all your help Ben. If you're selling a house, I'd definitely recommend you use Jackson Bailey. And if you're lucky enough to buy a house through Jackson Bailey I can guarantee you'll have a great experience.

S. H.

We have just completed. What can I say........ What a wonderful supportive team. Jack you have been amazing, always at the end of the phone for the best advice and support even out of working hrs You have made this very stressful time a better experience. We both want to thank you for your continued support understanding time effort and for being a wonderful team. I would use these guys every time. If you are reading this use them I highly recommend them. Thanks again to all of the team 😊😁👍

D. H.

Ben and Jack were both great to deal with and very easy to get hold of when we needed them. We had a bad experience with an online estate agent but Jackson Bailey were extremely professional and motivated throughout helping to get our sale through. I would have no hesitation in recommending or using them again.

L. P.

Myself and my Boyfriend could not have asked for better estate agents Ben & Jack to help us as first time buyers to find our first home. Ben & Jack kept us updated and informed all the time. They were both very friendly and helpful when we both had no idea what to do. They both made it an easier experience for us especially during the Pandemic. We would highly recommend Jackson Bailey, they are honest and were lovely to work with. Very knowledgeable of the local area we were looking at. Thank you Ben and Jack!

M. G.

It was a totally different experience with Jackson Bailey, when compared to other Estate agents that I have encountered before. First of all, both of the lads spoke plain English, always a bonus for me. They were, friendly, polite and showed a sense of humour whilst staying professional. A new one in this day and age, they answered their phones! and on the odd occasion when they did not answer immediately, the call back was never long after. All in all, if you want good, friendly, top drawer service, use Jackson Bailey

C. B.

We used Jackson Bailey to sell our house. Jack took fantastic photos of the property, helping us make sure that our house looked perfect and maximising all the space. The Whatsapp group set up for both of us, Jack and Ben was invaluable. It meant we were all kept in the loop about viewings and with any feedback given. Ben and Jack were both quick to give feedback after viewings as well. The price we paid was very good and we had an offer which was accepted within 6 weeks of going on the market. Ben and Jack have also been invaluable about asking any questions we had regarding our onward purchase and helping us understand the process. We would 100% recommend Jackson Bailey to anyone looking to sell - you will get a highly personal service with only two people to deal with rather than a huge office where you can't get hold of who you need to speak to. Thanks guys for all your help!

H. G.

Jackson Bailey did a very professional job of selling our house during lockdown. Both Ben and Jack were friendly and helpful throughout the process and were quick to respond to any questions we had. They set up a WhatsApp group which I especially found to be very handy as we had a toddler so it wasn’t always easy to answer calls. I would recommend Jackson Bailey if you’re looking to move home

k. m.

After having spoken to a few different estate agents, we decided to go with Jackson Bailey, and I’m so glad we did. They were by far the friendliest and gave such a fantastic first impression. They have both worked extremely hard going above and beyond what is expected of an estate agent and all with a smile too! We have been able to contact them with ease, often getting a response out of hours with the handy use of their WhatsApp set up. You can tell they really do care about their vendors, something we haven’t felt with other estate agents. We honestly couldn’t recommend them enough. If you’re looking for a friendly professional estate agent, then these are the guys for you :)

H. W.

We would highly recommend Jackson Bailey. Ben and jack were both very professional and responsive in all their dealings with us. When showing us around properties they were informative and knowledgable being able to answer questions we had. Ben would always come back to us very quickly and proactively chase the chain to ensure things were moving and understand what was needed to be done. When getting close to exchange Ben and Jack went above and beyond to get the chain aligned to get ensure it was completed. Thank you Jackson Bailey for making our move as smooth as possible.

D. W.

I sold my rental property through Jackson Bailey. I raised an enquiry through their website and literally received a phone call to discuss options within minutes! Right from the very first conversation Ben’s professionalism came across and I immediately felt comfortable and at ease. After meeting with several agents to consider my options, there really was no choice to make - Jackson Bailey were the ones that stood out by a mile. Ben and Jack run a virtually 24/7 service, and were very proactive, enthusiastic and hard working. They kept both myself and my tenant fully updated at all times via the WhatsApp group they set up. The property was sold pretty quickly given the circumstances and everything was dealt with promptly and efficiently. I have and will contribute to recommend their services and would not hesitate to use them again.

J. F.

Jack and Ben run an incredibly professional and virtually 24/7 service unlike the vast majority of estate agents around. They are always enthusiastic, proactive and hard working. After switching from another estate agents following a bad experience our property was promptly listed with a great illustration of the property. The property was sold within a week and the negotiations and process were managed adeptly. I have and will recommend their services and will happily use them in the future. Thanks guys

T. C.

Sold our house with Jackson Bailey and would highly recommend them to anyone. Ben and Jack provided a positive and individualised experience that you just can’t get with other estate agents. They were always very proactive, provided quick but thorough feedback after house viewings, and had outstanding attention to detail. Thank you very much Jackson Bailey!

M. W.

We couldn't recommend Jackson and Bailey enough! Ben and the team were fantastic and whenever we had a question, they were so responsive, we were never left waiting, even after office hours! If you want an agent who has that personal touch, this is the one to go to! Thanks so much, we are so happy in our new home!

S. S.

They were my seller's estate agent for the purchase of our first home. During the process they were very responsive and helpful, we texted weekly and Ben kept me up to date with everything. Ben spoke with our seller and the seller's in the chain above to keep things moving when they got stuck. He kept me informed with all the developments and he actively enabled us to exchange faster due to his hard work with all the sellers. I would definitely recommend them to anyone going forward!

R. R.

Purchase of a house is not as stressful as I had thought it would be. As long as you work along Jackson Bailey. Thank you once again Ben, Jack and Isobel!

h. j.

Searching for our first property was difficult and after many let downs and a sale that fell through we really needed to feel confident with the property and the agent. From the first phone-call with Ben and then the relaxed and honest approach to the viewing I knew we were in good hands. Although the road to completion was not smooth and there were many delays, Ben was always responsive, professional and acting in the best interest for all involved. I have genuinely never dealt with a business who offer such an efficient but personal service and not only that but you can tell that both Ben and his brother Jack have so much passion and care for property and the service they deliver. We will 100% be using JB as our agent when moving on but for the meantime we’d just like to say a massive thank you.

M. A.

Recently bought a flat through Jackson Bailey and have nothing but positive things to say about these guys. Ben was great at keeping into contact, chasing solicitors, giving updates and answering any questions we had through the whole process. Will definitely use them when we eventually sell the place we’ve just bought.

R. C.

Both Ben and Jack were very accommodating, friendly and down to earth. Having being forced to sell my family home and being very reluctant to do so, Ben and Jack supported me from beginning to end and even after the purchase. I would highly recommend Jackson Bailey for their prompt and efficient service (even out of hours txts and calls sorry Ben!) much appreciated all your hard work and support through what was a difficult time for me. If you are looking to Buy or sell a property Jackson Bailey is the company to call.

G. S.

Great service! Honest, quick to reply and the use of WhatsApp made viewings and communications extremely efficient. Had an issue with our first buyer and Ben and Jack pulled all the stops to get our property back on the market and get a new offer and for the sale to get through as quickly as possible. Couldn’t ask for anymore! Great advice and recommendations throughout too for other housing services.

G. D.

God I wish we just went to Jackson Bailey at the start!! On recommendation we first went with Pearson's, the so called leading local estate agent. They were awful, we then went dual agency with Fox and Sons, who were better, but still not great. We found they both did a great sales pitch in order to sign you up and were impressive.... Until you signed up at which point they seemed to lose interest. After coming off the market briefly we looked around and Jackson Bailey came up. I was hesitant at first as they are the new kid on the block but the level of service we received throughout was top drawer. Loved the whatsapp group set up so that we could all communicate easily. These guys are really impressive. They know their stuff and are professional and polished. Nice touch dropping the flowers to us when we moved in to our new place too. As much as we've loved dealing with you Ben and Jack we hope we wont be using you again any time soon!! But to anyone else looking for an agent - look no further!

R. H.

Jackson Bailey set the standard for how an estate agent should be- knowledgeable, professional, honest, competitive on price and responsive to the needs of both buyer and vendor. Despite numerous external setbacks, Ben was able to steer us through the challenging times to complete our sale, going over and above to keep all parties moving forwards and to resolve any difficulties. Would wholeheartedly recommend and, judging by the many reviews which say the same, it would seem that others agree!

A. W.

By far the best estate agent I've we've dealt with. They were agents for the flat I bought but were unbelievably helpful to me, keeping me updated with all the steps and chasing things up with solicitors. Love the fact they use whatsapp to communicate as it saves trying to take calls at work. Really genuinely nice guys who go the extra mile to help push the sale along. Would highly recommend them to everyone looking to sell a property.

S. V.

Ben and Jack restored my faith in Estate agents. Honest, professional and friendly. They both updated me promptly after every viewing and provided me with rightmove statistics regularly. The WhatsApp group is also really useful that is set up for you, and questions were answered in a timely manner. Would 100% recommend and my house was sold in the timescales required.

J. P.

Just wanted to leave a review for the business as a whole, as I know businesses like these live or die on word of mouth and customer testimonials, so I wanted to leave a review. Although I've decided to use another agent in selling my property the guys at Jackson Bailey are exceptional, responsive, extremely professional, and hungry for business. All qualities I value in business. Great communication throughout, chasing up and asking for feedback, responsive, polite, professional, friendly and if the business was larger, I'd have gone with them. I would definitely recommend if you're looking for an up-and-coming estate agency business, and I hope to do business with them in the future. Edit: I've subsequently sacked my previous estate agent and have gone with Jackson Bailey to take my property to market, as their communication and responsive is absolutely first-class. I continue to be impressed with their flexibility and the quickness of their replies.

A. C.

We recently instructed Jackson Bailey to sell our property in Bitterne and have just completed. Ben and Jack were professional, responsive and helpful at all the stages. In the midst of moving house with a toddler during a pandemic, they were the perfect people to take a bit of stress away! Communication was perfect and would highly recommend

c. g.

Jackson Bailey are first class Estate Agents! I will be recommending them! Ben and Jack worked so hard for us, giving great advice, portrayed our home to its best potential with great photos, they called after every viewing and we didn't once encounter an answer machine or delay in contact. Very personal and friendly service, I didn't ever have to say my property address or reference number, it was first name basis. I cannot fault Jackson Bailey, highly recommend! Thank you Ben and Jack!

J. W.

Ben and Jack were excellent throughout the selling process, always on hand to answer our questions and nothing was too much trouble. They are such nice people who go above and beyond. They have been a pleasure to deal with and we would highly recommend them to anyone! Working regularly with estate agents in my job I can honestly say Jackson Bailey are a cut above the rest and they genuinely care about their work and clients.

C. P.

Jackson Bailey are by far the best Estate Agents in Hampshire! The service you will receive from them is first class. I have never known any estate agent put so much effort into their work. Phone calls and text messages straight after every viewing so that you are aware of what is happening. None of this waiting 3 days for the agent to tell you they didn’t like it or thought it was too expensive. Ben and Jack were on the button every time. In a very difficult market Ben and Jack put 1000% effort into getting a sale for our property. They even helped me to shift some boxes on my completion day as I was running out of time. I wouldn’t hesitate to recommend Jackson Bailey. Amazing service and available 7 days a week!! Thank you both for being so helpful and actually caring about your customer. Good luck in the future, keep doing what you are doing.

G. C. (.

We have just completed on the selling of our house and wanted to give a review regarding our experience with Jackson Bailey. From beginning to end they have been very professional and given a very personal service. We have mostly been liaising with Ben and have found him to be very professional, friendly and focused. All viewings of our house were arranged by a very handy WhatsApp Group that included Ben and his colleague Jack. Jack was also fantastic and excellent with communications. We found the WhatsApp group perfect for confirming viewings as we both work. Feedback from each viewing was instant, quite often we would receive it within 10mins of the Viewing finishing. All offers were handled professionally and as Ben in particular does not always work to the normal confinement of 9-5, so negotiations were discussed well after 6pm which was brilliant for us! Once our house was under offer, Ben remained professional and informative throughout. Ben was very efficient and kept us in the loop at all times. He also helped to maintain a good relationship with all chain parties. Ben always went above and beyond and provided such excellent customer service. Jackson Bailey really are far superior to other agents we have experienced working with. You just can’t get what they offer anywhere else. Dealing with them was a pleasure! We would like to say a massive thank you to Jackson Bailey and would recommend to all friends and family. We certainly wouldn’t use any other Estate Agent in the future. Good luck with all your future sales.

N. L.

Best choice of Estate Agent by far! Ben and Jack are extremely helpful, professional and proactive. I would definitely recommend Jackson Bailey if you are looking for an Estate Agent that offers great customer service! Thank you for your hard work!

H. E.

Jackson Bailey are professional, yet personable and couldn't have made the selling process of our house easier. We can't rate them enough! The communication is excellent, they are honest and were lovely to work with. If you're thinking of selling (or buying) Jackson Bailey is definitely the estate agent you should be using.

T. J.

We were in a rather long and complex chain.With a few bumps along the way. But Ben kept us fully updated and was always on hand to answer any questions. I dont think we would have got there in the end without Ben. Would i use them again ? Yes undoubtedly....but hopefully not for a long time yet. Would i recommend them ? Absolutely.

H. B.

Jack at Jackson Bailey was extremely helpful throughout the entire process of my purchase, was always available and happy to answer any questions I had, would definitely recommend!

D.

Bought my first home with Jackson Bailey and had a great experience. I was never left waiting and wondering when I would get a call back. The guys stayed in touch easily via text which worked well with my job. Jack and Ben both went above and beyond to assist in moving the sale along. Doing things that were not their job or in their remit, just to help! Fantastic, wouldn't fault them! Thank you guys

M. H.

Really lovely team. Bought a house through them and just felt really supported but not pressured. Small efforts had been made to make a personal touch from booking viewings all the way through to moving in day! If and when we decide to sell in the future, we’d certainly look to these guys!

M. F.

We have just moved into our new home in West End, and I would like to share some feedback on our experience, both selling our house, and buying our new house, through Jackson Bailey. Entering into the process, we had our preconceived perceptions of Estate Agency, after hearing stories of untrustworthy and unreliable brokers…. However both Ben & Jack very quickly broke this mould. Exceptionally personable and very credible, Ben guided us through the whole process and kept us updated at all times. His honesty and transparency really shone through, and was very refreshing and provided comfort in what is a very anxious and emotional process. I would highly recommend anyone looking for a personable and honest estate agency to use Jackson Bailey, and I wish Ben & Jack all the best with the business.

J. K.

First class excellent service from a very professional company. Nothing was too much trouble. I can honestly say that Jackson Bailey put 100% into selling my house. Ben is an extremely nice, genuine person who was happy to be contacted at any time. I was a novice at selling a property and there were so many estate agents to choose from. I struck gold!

D. F.

We received an absolutely incredible service from Jackson Bailey. As first time buyers we had a lot of questions and needed a lot of hand holding, but Ben was there night and day, 7 days a week to walk us through the process and answer any questions we had. He was patient, professional and has an exceptionally personable and courteous personality. From start to finish Jackson Bailey went above and beyond their call of duty to make sure we knew exactly what was going on and to make our purchase as easy as possible. I couldn't recommend them enough. Thanks again Ben!

D. S.

We had the pleasure of selling our property through Jackson Bailey after previously trying to sell through Fox and Sons and having a complete disaster we weren't feeling too positive about our situation!! We stumbled across Jackson Bailey online and contacted them, we got a call the very same day. They are personal, friendly, helpful and you can contact them literally whenever you need them. We moved out a few weeks ago of our flat and the whole experience was made so much easier by them. Strongly recommended using these guys, you will speak to either Jack or Ben all the time, no passing from pillar to post and they will keep you updated and in the loop the whole way. We also think they are great value for money. It is a lovely family business. Thanks so much guys, we couldn't be happier with how it all went :) Lizzy and Andrew Shelley

S. H.

Wow what can I say... I cannot praise this company enough from the outset they were absolutely fantastic. Ben & Jack are true professionals and nothing was too much trouble. I particularly liked the WhatsApp group that was set up to keep us informed of all updates, this is such a forward way of thinking. These gents have gone above and beyond what any estate agents would normally do. They really do care and want to find you the perfect home and will do all they can to achieve this. Jackson Bailey is the only estate agent to go to they are the agents of the future in both forward thinking and attitude. Contact them honestly you won’t regret it. Happy house hunting 😀

Y. Y. C.

We sold our flat with Jackson Bailey earlier this year after meeting Ben at a viewing of a house. Ben was very professional, friendly, helpful, quick to reply and did his research about the area so could target it to the right people. We're really glad we went with Ben instead of one of the usual bigger estate agents as we got a great service. We highly recommend them over others. Thanks Ben.

M. R.

The very best service from start to finish! From the initial visit to discuss our house sale, The pictures, that were so good I wanted to make an offer on my own house, The free advice at every step of the journey, To the exchange of contract and completion, Jackson Bailey are the team you need in your corner. Along the way you may get tempted to experiment with other Agents but you will soon realise , as you interact with other Agents for viewings etc. that they do not live up to the standards set by Jackson Bailey, that you had now come to expect to be the norm. The only way our experience could have been improved would have been for us to have also purchased our new home through Jackson Bailey No matter how long the journey and how many twists it takes, Jackson Bailey will be with you all the way and genuinely care about you and your satisfaction. In an industry that doesn't seem to have too many good guys, Ben and Jack are a pleasurable exception. I would strongly recommend them to anyone who wants to sell their home and have a positive experience!

N. w.

Jack & Ben have been nothing but professional, quick and efficient. We were recommended by a family member and so glad we chose Jackson & Bailey. Would highly recommend. Very friendly and approachable guys.

L. R.

We signed up with Jackson Bailey after 9 weeks of numerous unsuccessful viewings and 0 offers from another agent in Hedge End. Jack came round and explained how they operate and we decided at that moment based on the way that he came across that we wanted to list our property with them. Expectations were managed throughout and we sold the property for almost exactly what we listed it, based on Jack's advice, inside of 1 week. As with most house sales, things slowly progressed as others in the chain concluded their searches and enquiries and such. Around a month prior to our exchange date (today), Jack took it upon himself to start trying to move things along, given the end of the SDLT holiday ending on March 31st. Since that time, Jack has managed to get all of the solicitors on board with exchanging today and we've got a completion date that gives everyone enough time to get things in order. All of this in the midst of a global pandemic and a national lockdown. Everyone I have spoken to about Jackson Bailey (including their competitors in the same area), speaks so highly of them and I can understand why. I really can't recommend them enough.

E. N.

We could not have asked for better estate agents to sell our property. From the get go they were motivated and very communicative. Having experienced 3 other estate agents I can hands down say that Jack and Ben put their heart and soul into selling our property and we will forever be grateful.

C. S.

It’s an honour to be able to write a testimonial for Jackson Bailey, to show a small token of my appreciation for all their effort and hard work. Even though I was the purchaser, I was most grateful that they were always there to help, making sure everything ran as smoothly as possible in such a chaotic period of time. And from someone that has had many dealings with estate agents over the years, both in the UK and abroad, Jackson Bailey showed an unusually high level of professionalism and integrity that I personally haven’t witnessed in quite some time. I’d be more than happy to recommend Jackson Bailey to anyone looking for high standards and competency. It was indeed a pleasure. Thank you.

D. S.

Unfortunately we weren’t able to go with Jackson Bailey due to the circumstances of our sale, but Ben was incredibly helpful every time we dealt with him, even when we advised him we would be marketing elsewhere. Every time I called Ben answered straight away and was always able to completely answer any question immediately. Jackson Bailey were the most genuine and thorough agent that we dealt with and we would absolutely recommend them

A. T.

Jackson Bailey were able to simply do something our previous agents were unable to do - sell our house. This is only part of the picture and story however.... From the very moment that Ben came to our house to meet myself and my partner Katie, we knew that he would do his best for us. From the initial discussion and our frustrations shared about our experiences with two other agents we had already marketed with (Purplebricks - avoid them at all costs, they have to be the worst agent in history unless you want to be on the market with no viewings in a 6 week period!) we were able to progress and move forward. Within a very short space of time, we had lots of viewings and interests and were able to accept an offer down the line for a little less than our asking price. The photos that Ben took stood out and showed our house in a perfect picture, I firmly believe that this and the brochure produced supported the sale. Throughout the process, we have been kept in touch with by Ben and Jack through lots of medians such as text and email. Through our jobs, it was difficult to speak on the phone a lot so by being able to communicate this way, it was effective for us. I would say that this would be appropriate for people who work throughout the week and can just reply quickly to a text or email. If and when we choose to move on to a new property, despite now being located in Whiteley, I will be straight on the phone to Ben because I know he will do all he can for us. From having members of my own family previously working in estate agency, I know there are some strong stereotypes as to what the "traditional" estate agent is. Whatever you think that is, positive or negative, Jackson Bailey provide an over and above service. I would therefore recommend Jackson Bailey over any other agent in the area. I would happily put my house on them selling your house if you need them to! We can't thank you enough for all that you have done for us. Alex and Katie x

M. W.

Absolutely fantastic service from Ben and Jack. Ben keeps us up to date with all developments and really goes the extra mile. In an extremely difficult market I have absolute confidence that Ben leaves no stone unturned to attract buyers. We've had a few bumps along the road with other agents in the past but our experience so far with Jackson Bailey has been extremely positive. I wouldn't hesitate to recommend Jackson Bailey.

A. S.

Ben & Jack sold our property for us and were a delight to deal with, both being highly professional and motivated. We particularly liked that they kept in touch via WhatsApp groups which allowed us to stay up to date throughout the process. Many thanks guys!!

P. K.

What can I say....I'd give more stars if I could! I was referred to Jackson Bailey by a family member. I had already felt I'd go with an agent with a shop in Hedge End, but once I'd made contact with Ben I'd changed my mind completely. Nothing was too much trouble and Ben guided us through the process and helped us all the way. Ben and his team marketed the property amazingly and nothing was too much trouble. Even when we were let down by our first buyer late in the process, the Jackson Bailey team instantly re-marketed the property and it was promptly sold and completed. Finally, I'd personally recommend Ben and the team at Jackson Bailey to anyone looking to sell their property. Big thanks to all the team at JB.

S. J.

We have experienced brilliant service with Jackson Bailey so far. We were with another estate agent when we first put our house on the market and received 1 viewing, after 6 weeks we moved to Jackson Bailey and received viewings straight away and have just accepted an offer on the house. They are available by phone,text,email at all hours which is really useful and will go the extra mile for you. I would recommend JB to anyone who is looking for an estate agent to sell their house. 5 star service

G. H.

Ben and the team at Jackson Bailey made our move so easy and stress-free. Our house sold within a week of going on the market with them and at every step they were friendly and efficient. They are very competitively priced and the quality of marketing, feedback and communication is second to none. I would thoroughly recommend them if you are thinking of moving house.

B. P.

Great customer service from Ben and his team, kept us well informed throughout. As I work for an independent estate agent in Salisbury it was very important to me to have an honest agent, be given regular feedback and to keep us in the loop selling our late aunts property. Jackson Bailey was superb and nothing was too much trouble. Thank you again. Becky, Andrea and family.

S. W.

If I could give these guys ten stars, I would. Sold my property within 3 weeks. Professional, friendly service with outstanding support for their clients. Best agents in Southampton. Highly recommend.

j. w.

Jackson Bailey provided us with a friendly, reliable, and easy-to-contact service when we sold our home. We moved abroad, and they were excellent once we'd gone (which was before the sale completed) in making sure things continued smoothly, and the property was looking after whilst empty. I would thoroughly recommend them.

C. B.

Fantastic experience. The house sale was becoming a right pain due to solicitor issues but Ben kept me entirely in the loop and communicated with the buyer, their solicitor and mine. I believe most agents would have lost patience. Very professional outfit. Highly recommend.

J. L.

Ben from Jackson Bailey has been fantastic. From the first call to the service which was returned within a matter of hours, right through to the marketing of our property, to sold within 6 days for the full asking price. What more could we want from an estate agent? Ben has been extremely efficient throughout the process, keeping us updated regularly. This has been via text, phone and email, no matter what time of day. He clearly knows the market very well. Finding an estate agent you trust is a hard task in my opinion but I feel at ease putting our trust in Ben. I would not hesitate to recommend Ben to our friends and family. If you are looking for an efficient, trustworthy and reliable agent where nothing is too much trouble, then choose Jackson Bailey and you will not be disappointed.

L. R.

Jack and Ben have been amazing , we were presented with lots of interest in our little mums home and had several offers in the first week in fact sold for more than asking price. Both Jack and Ben kept us fully up to speed with how things were proceeding , they were totally professional and we cannot thank them enough for making this a pleasant experience with a hassle free fixed price. Thank you 😊

S. B.

We've dealt with 5 other Estate Agents in our moving history and without a shadow of a doubt Jackson Bailey, by far, set the standard that all should follow. There really is little that we can say that has not already been said in their collection of reviews to date, but to reciprocate the views of many, the team at Jackson Bailey are professional, knowledgeable, supportive (and by that we mean, they go above and beyond, out of hours contact, and an ear to vent frustrations), they are patient with their clients, and always steadfast in efforts to achieve the end goal. Our conveyance took 24 weeks in these trying times, but without Ben and the team, we expect our conveyance would have taken far longer if at all. They stayed on top of things and kept close communication with the entire chain and gave us regular updates on progress but also responding to our enquires straight away, with among other things the aid of a mobile phone chat group. A heart felt thank you, and all the best for the future. We don't plan to move again, but if we do, we know who to call!

B. W.

I recently employed Jackson Bailey's services to sell our house. Their service was fantastic from start to finish. They all know how to sell a house effectively and efficiently without being pushy. They are very competitive rate wise and extremely good at communication. They set up a WhatsApp group so litterally 24/7 contact is available. Quite often we would fire a question on the group chat on a Sunday evening and would receive a reply that same night. They sold our house 3 times in 6-8 months. They made the process simple and as easy as it can be. Thank you so much for all your help and I have no problems in recommending your business to anyone who needs an estate agent.

S. m.

I can’t recommend Ben and Jack at Jackson Bailey enough. The customer service, communication, knowledge and experience and willingness to go the extra mile is nothing short of breathtaking. Every week we would be provided a summary of what was happening, including a breakdown of online activity with graphs giving data on website and Rightmove hits. We’ve used other agents in the Hedge End area and have been thoroughly disappointed and frustrated, with no communication for weeks on end. Jackson Bailey have broken the mold, from the WhatsApp group just for our property (Ben would answer a query at 8pm on Sunday evening!!) to the in depth updates, others just are not in the same ballpark. Add to that, that Ben and Jack are really, thoroughly nice guys. Thanks for all your hard work, it was an absolute pleasure having you as our estate agents, best wishes for the future.

G. W.

I have been very impressed with Jackson Bailey so far. From the very start Ben has been really helpful and informative. Ben has been available at any time by phone, text or email, which is fantastic when you have a busy lifestyle. I realised how valuable this was recently when my partner and I wanted to make an offer on a property with another estate agent, but they were closed at 4pm on the Saturday and not open at all on he Sunday! So frustrating for buyers that are limited to being able to view properties at the weekend only. So the fact that Ben is always available means an interested person will never be missed! My property sold within two weeks of being on the market and Ben has kept me up to date at all times. I cannot fault Jackson Bailey and would recommend them to anyone.

S. C.

I had used 3 agents for well over a year before I came across Jackson Bailey and I wish I had from the start. A complex house move due to external factors had Ben constantly going above and beyond any normal duty you would get from an estate agent. Constant feedback and communication throughout with delivers unlike the promise from other agents I had. 5 stars can't recommend enough. Thanks for all the help

K. B.

What can I say. Jackson Bailey are incredible. I saw their service both viewing a property through them and acting for me. It’s beyond 5 star! Their communication was fantastic, always contactable whenever needed. I absolutely trusted Ben and his advice. Not often in this industry. I’ve even recommended to friends now who are just as impressed. Thank you again!

G.

Jackson Bailey may be the new kids on the block but they have years of experience behind them and provide a stellar service I would highly recommend to anyone. Ben Forsyth and his brother Jack have expert local knowledge of the housing market, and constantly update their knowledge on pricing, buyer and market trends delivering sound up to date advice. Communication by phone, text messaging, emails and in writing is excellent, they are very approachable, friendly, sincere and thoroughly honest. In selling my property Ben and Jack immediately contacted me after each viewing with honest feedback, this was so helpful and appreciated and enabled me to complete a partial refurb resulting in instant full asking price offers. To Ben and Jack I wish you all the very best in the future growth of Jackson Bailey Estate Agents, keep delivering your exveptional level of personal stellar service and I have every confidence of your establishing yourselves as No1 preferred choice. Thank you all so much for all your time and effort invested in selling my property. Sincere Regards Glenn Ward

R. C.

We were so impressed with Jack when he showed us around the house we wanted to buy that we asked him to sell ours. We were not disappointed, Ben and Jack were always happy to help. They really came into their own in keeping pressure on the solicitors! Would recommend Jackson Bailey to anybody. Thanks gents.

n. c.

Jackson Bailey estate agents were really impressive from start to finish and made selling my property that much easier. Ben and Jack kept me informed every step of the way and remained very professional throughout the whole process. If you you want an easy, professional and reliable service these are your guys, give them ago I promise you won't be disappointed 💯

T. S.

Working with Jackson Bailey to sell our house was a pleasure. They were always professional, punctual and kept us informed throughout the process. Unlike other estate agents, Jackson Bailey seemed extremely proactive. Our house was on the market for approx. 4 weeks with two estate agents. During that time we had 4 viewings with one estate agent whereas Jackson Bailey had in the region of 20 viewings

S. T.

Ben from Jackson Bailey has been fantastic. From the first call to the valuation and the service agreement which was returned by hand in person within a matter of hours, right through to the marketing of my property, of which the portfolio was outstanding "again down to Ben's persistent eye to detail", which led to my property being sold within days for just under the asking price to which again Ben went above and beyond to achieve,. What more could we want from an estate agent? Ben has been in my opinion above extremely efficient throughout the process, keeping me updated regularly, chasing both solicitors and vendors, no matter what time of day. He clearly knows the market and the field very well. Finding a good estate agent you trust is a hard task in my opinion, especially after the bad experience I suffered from one of the big high street agents, but I felt at ease with Ben instantly "no false promises just honesty". I would and have not hesitated in recommending Ben to my friends, friends of friends and family . If you are looking for an efficient, trustworthy and reliable agent where nothing is too much trouble, then choose Jackson Bailey and I promise you will 100% not be disappointed. Ben, thank you again.

A. G.

Fantastic service from start to finish. Ben was on hand 24/7, and always went the extra mile, answering any questions promptly, and supporting us with elements after the sale (putting us in contact with builders etc). We received incredible care and support throughout the process, so would highly recommend anyone to use Jackson Bailey. Thank you for all your help and patience.

M. H.

Can highly recommend Jackson Bailey . They were very helpful and were able both to manage the sale of my flat and purchase of my new house. Communication was super prompt though out the process. Their attention significantly reduced the stress of moving.

L. W.

Ben and Jack have been great while selling our house. We have been kept informed at all times and after every viewing. Their advice was very useful and taken on board. Thanks for everything Ben and Jack, you have made the sale very easy for us .

M. G.

I've been looking for a house with my partner for some months, and we ended up viewing 16 in total before having an offer accepted on one, including with agents such as White & Guard, Your Move, Richmonds, Pure, Purple Bricks and David Evans. Ben at Jackson Bailey was by far the most switched on and knowledgeable about each of the 4 properties we viewed with him over the course of a number of weeks. Although I felt that Ben was very patient in helping us to find a property that suited us (which we appreciated), it was actually his selling skills that I was most impressed with, as his agency clearly has a strategy of maximising interest in a particular property in order to secure a quick sale close to the asking price for the seller (two of the houses we viewed with Ben sold within 2 days of first viewing). Although we personally had already found a buyer for our property through another agent, Jackson Bailey's strategy, combined with Ben's knowledge of the 'selling points' of each of the houses we viewed with him, mean that if we come to sell again in the future, we would choose to sell through Jackson Bailey.

M. T. (.

We can't commend Ben and Jack enough for their professional and attentive work ethic. Ben went above and beyond to make the process as painless as possible for us first time buyers! Would always recommend.

J. J.

What a truely refreshing experience, Ben was personable from the first time he came to value our house and we knew he was the agent for us. He was realistic with the price and approach for our sale, an open house was his suggestion and both the pictures and advert were of a high and realistic representation of our home and managed to promote and find a significant number of viewings for an entire Saturday open house. True to his word Ben gave us considerable and detailed feedback on each viewing. By the Monday he managed to secure us an offer we where happy with. From this moment onwards Ben has communicated constantly and at every step of the way and even prevented a potential chain collapse, managing our expectations but also supporting our buyers to help to secure both our sale and their purchase. I couldn’t recommend Ben and his team enough, thank you Ben for your perseverance and tanasaty in securing us our sale. Jackson Bailey deserve to disrupt the status quo in a well established market place.

S. I.

I will 100% be recommending Jackson Bailey to others. Brilliant service, quick and efficient, friendly and enthusiastic and most of all, trustworthy. This was the first time we had sold a house (as well as buying), they took the time to explain everything to us and answered all our questions. Communication was brilliant, we rarely needed to contact them because they always came to us first, if we did email them with anything the response was within hours if not minutes. The photos of our house were taken midday Wednesday, it was on Rightmove by Wednesday evening and our house was sold by the following Monday morning!!! Stress free selling. Thank you guys for all your work.

J. M.

I am currently buying through Jackson Bailey and have been dealing with Ben who has made the buying process so much less stressful. I have dealt with many other agents who don’t really seem to care or want to help you with the daunting process of buying your first home. I would highly recommend Jackson Bailey to anyone that is looking at going on the market, I will definelty be going back to them when I look to upsize in years to come.

L. B.

The folks at Jackson Bailey sold my house recently, very efficient and professional service and I was delighted with the outcome. Great communication from the start also, would recommend to anybody and will use them again

D. B.

Really pleased with Ben and Jack they both were very professional kept us updated all the time. I will definitely highly recommend to anyone wanting to sell. Five star 🌟 rating for a five star 🌟 service. Debbie Benham

e.

Although we never bought a house through Jackson and Bailey, I must say that they were the best estate agent by far. No salesman pressure, very knowledgeable about their properties, professional and always quick to respond to queries. Thank you and we wish you all the best. The Shields family.

J. R.

From start to finish Jackson Bailey have been absolutely incredible, after a mishap with another estate agent, Jackson Bailey came into our lives through a recommendation, I can't praise them enough for selling our house (I never thought it would happen) A BIG THANK YOU!!

R. C.

We appointed Jackson Bailey based on the promise of good customer service and communication, something that was lacking with a previous agent we used. Ben fully delivered on this, the level of communication was exemplary and the fee quote competitive - we would happily recommend Jackson Bailey to others.

M. T.

First class Estate Agent ,Ben & Jack we’re so on the ball all the way from start to finish in selling our property, such a professional job in the photo’s and keeping in contact with us all the way and would recommend them to anyone who is thinking of selling or buying a property and we wish them all the best in the future. Mark & Lorna

N. T.

We've recently bought through Jackson and Bailey and we're very impressed with the service we received. We had a particularly complicated purchase and Ben in particular was extremely supportive and reassuring. Thank you for helping make this possible.

D. F.

The best estate agents I’ve ever used. Wonderful communication, sound strategy and always approachable. Made the whole process as smooth as silk and I would recommend them to anyone. Absolutely fantastic from start to finish.

G. L.

Jackson Bailey went the 'extra mile'. Great team approach. I was kept fully informed throughout the process of the sale of the property. Excellent service with marketing and the number of viewings.

S. O.

Great team who are extremely helpful. Our chain took a long time to complete and was getting longer all the time, but Ben was very proactive in making sure we were updated every step of the way, and once the chain had completed we exchanged within two weeks and completed the week after!

V. S.

A first class service provided by Ben from Jackson Bailey. Ben was in constant contact with us and provided regular updates and kept on top of things. If i ever sell or buy again i know who ill be going with!

B. T.

Ben and Jack made buying our first home very easy! They were very accommodating with allowing us to visit the property, in frequent contact and proactive in moving the process along. From a buyers perspective, would definitely recommend. UPDATE: Used Jackson and Bailey to sell the house we purchased a couple of years ago (where they were the agent). Again they were all you could want and more from an Estate Agent. Would recommend them for Selling or Buying a house!

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