Reviews of White & Guard - Bitterne. (Real Estate Agency) in Southampton (Hampshire).

White & Guard - Bitterne

89 Reviews

77 Comments

Real estate agency

5 W End Rd, Bitterne Village, Southampton SO18 6TE, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of White & Guard - Bitterne, Real estate agency in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of White & Guard - Bitterne

Sunday

Closed

Monday

8:30am–6pm

Tuesday

8:30am–6pm

Wednesday

8:30am–6pm

Thursday

8:30am–6pm

Friday

8:30am–6pm

Saturday

9am–4pm

Reviews of White & Guard - Bitterne

H. C.

From start to finish, White & Guard provided a high quality, professional service. They were friendly and approachable, and provided advice in line with their clear expertise. Our house was transformed because of the effort they put in with us for photo day, and their technology provided an amazing online experience of our house, resulting in 22 viewings on open day alone. I will use them again and highly recommend others do so too. Honourable mentions go to Alistair, Tammie, Shannon and Peter for going above and beyond.

e. m.

We have received outstanding service and would to say a Huge thank you to Peter who is incredible, very professional and highly motivated. Peter was next to us throughout the entire process of our sale and purchase which was so much complicated because of the long chain. Peter took so much stress off us and dealt with all the problems that arose, some of which were particularly difficult and stressful. He was always very professional, helpful and polite. We have had such a confidence in him especially as he was always available to contact throughout the whole process. Peter went above and beyond to assist us in every way that was possible. Highly motivated and professional he never gave up and made one of probably most complicated chains to get to exchange. We cannot thank you enough Peter and also find the right words to say our appreciation to you and all your hard work! We would certainly highly recommend you

L. I.

I had a really easy and enjoyable experience with White & Guard. They sold my property and found me a new property within 10 days, which is applaudable achievement in itself. I dealt with Rebekah Hawkins, who is very personable and efficient, she kept me very informed and found me a new property very swiftly. Highly recommend them as a whole and would happily use them again, as they provide a great service for selling and buying property.

H. S.

Having dealt with other estate agents I was so pleasantly surprised at how well communication was held from the beginning. Staff were polite and professional. When buying or selling a home you can feel like your agent is very present until your offer is accepted and then you can feel like what is important to you isn't important to them, You get a bit lost in the revenue target process. With Whyte and Guard I have felt like a valued customer from the moment I made contact, no pushy hard sales just knowledgeable staff that clearly want to make the right match when it comes to a sale and purchase combination. When I have called the office, I am called back. I don't need to chase for a reply. Contact is maintained and I know that the process is with a safe and professional team. I am delighted to have bought through White and Guard and I will absolutely be using their service again in the future and recommend others do also.

R. P.

Right from the request to view the property to completion the White and Guard team kept me fully aware of what was happening with at least one call a week. The team were fabulous, specifically Audrey who made sure this purchase worked as quickly as possible.

A. A.

Amazing experience, professionalism, enthusiasm and seriosity. Shannon is amazing and she is the best sales agent I met in the last few month since I have started looking for a house. Thank you very much, White &Guard, Bitterne

L. T.

We purchased our property via White and Guard (Bitterne) in August. From the onset they were very helpful and supportive. Every time we phoned or emailed we would always revive a prompt reply, more often with the answer we were hoping for, if not a reassurance that things were being actioned. When we encountered challenges White and Guard were willing to go above and beyond to ensure we received a good service. If we were to move again, we would ensure we use White and Guard as they were so excellent. We have already recommended them to friends and family who were looking to move. Thanks again for being so helpful and friendly during our purchase.

8. o. C.

Well what can I say? White and Guard have been exceptional, in particular Alistair Jones in the Bitterne office of Southampton. I cannot fault the service provided by White and Guard. From the beginning to the end they have been amazing. Every member of staff is professional, helpful and willing to do everything they can to assist. There was no pressurized selling, they were prompt with their appointments, arranging the open day and keeping me informed the whole time. They made me feel at ease when selling my property and I felt in safe hands the whole time. They were respectful and honest. Do not use any other Estate agent, other than White and Guard! From the first time I met Alistair Jones, I knew that I wanted to sell my property with White And Guard. He reassured me constantly and did not put any pressure on me. He answered all of my questions and even came to take beautiful photos of my house when he was meant to have a day off! He spent quite a long time taking tasteful photos and was respectful and so knowledgeable. He made me feel at ease. He introduced me to his colleague Jordan Ross, who conducted the open day. Jordan again was prompt, efficient and really professional. They are a great team! Thank you for all of your hard work!

V. G.

If you are looking for a more personalised buying and selling experience from a professional estate agency look no further than White & Guard. Our property was sold with the Bitterne office in six days for an amount that far exceeded our expectations. With special thanks to the Director Alistair for marketing our property to its full potential and with style that comes as standard with White & Guard. With thanks also to Jordan for a very successful viewing day and Rebekah who have both been very proactive in helping us with our property search after our sale. White & Guard Bitterne are certainly a winning team.

J. C.

Late on last Sunday, I spotted a property I was interested in which was on with White and Guard in Bitterne. By Monday early afternoon I was in viewing and on Tuesday afternoon my offer was accepted. The speed of these initial stages was all due to the efficiency of Shannon in the branch who is amazingly organised, enthusiastic and proactive in her approach. My viewing and follow up communication with Tammie was also fantastic as she was informative about the property and able to professionally answer all my questions. Over the past year, I have experienced many estate agents but have been so impressed with the outstanding service I have received in such a short time. Both Tammie and Shannon have guided me through these very early stages of my purchase and their friendly, customer-focused approach makes them easy to highly recommend to other buyers and sellers in the area. There is no doubt as a customer from the start I felt very much valued by everyone at the branch - thank you!

J. T.

These estate agents are professional, polite, and knowledgeable. They showed us around the property we wanted to buy and answered all questions we had about it. We were helped with the administrative side of our purchasing process that, being first time buyers, really helped and supported us through the long and complex process laid ahead.

A. F.

Thank you so much Carly Gale, Selling my house was always going to be difficult in the circumstances but you were simply great! It was a pleasure to have you deal with the sale of my property, you were very knowledgeable, always available for questions, compassionate, friendly, made a difficult situation painless, your advice was always spot on and you were a delight to deal with. Thank you so very much. The whole team were efficient and kept me advised of what was happening at all times.

E. B.

Great Job and professionals on what they do. Promised to find me a nice place truly they have delivered. Really pleased and if I should ever buy again I will use them and will definitely recommend to friends and family!!!

E. J.

White and Guard made the whole process of selling our home very easy. They communicated with us throughout the process and went above and beyond to find us a buyer. I couldn’t recommend them highly enough!

C. C.

They are very helpful and friendly estate agents. We have been kept regularly updated by the sales progression team throughout the buying process. We did not have this with our previous estate agent and find it incredibly beneficial. They have been very prompt at responding to our queries.

M. H.

As an independent mortgage adviser I have been involved with hundreds of estate agents & have bought & sold properties myself for over 40 years. In my opinion White & Guard are the most professional firm I've ever had dealings with. Ali, Lee, Jodie & Claire have been tremendous. I would not hesitate in recommending their services to family, friends and clients. Thank you to the whole team!

L. M.

We couldn’t of been more happier through the whole process of our sale and purchase. We were kept up to date at all times. Communication was great and the staff are all so friendly. We would highly recommend white & Guard.

a. p.

Absolutely lovely people in this office. So helpful and personable. I cant think off the top of my head everyone who I spoke to as I was buying and trying to sell a property via them but to name a few; Rebekah, Ali, Lee, Carly. They were all so nice, understanding and supportive. They were very informative and willing to help. We had a bereavement throughout the process and a holiday but they were flexible and thoughtful which really meant alot. Thank you so much guys and for helping us get our dream home x

K. K.

Professional and fantastic service. A special mention to Jordan as he was very friendly, not pushy and extremely professional whilst viewing a property. Communication with the branch has been fantastic so far with those that I have spoken with and pleasure to deal with so far. I hope this continues during my house buying journey

A. S.

Cannot fault the exceptional service I’ve received from the team (special nod to Ali, Lee and Shannon). By far the most amazing estate agent branch I’ve come across and I will definitely be recommending to friends and family should they require services in the future. Thank you, it’s been seamless and effortless working with you all through my sale so far. Very friendly and hardworking in supporting their customers!

P. E.

We've dealt with a couple of Estate Agents and White & Guard are by far the best ones. They are very proactive, listened to our needs, easy to communicate with and all very friendly.

B. R.

Spoke to Jordan who was very professional and friendly and even though we ended up buying with a different estate agents he has helped us find our mortgage advisor. By far one of the best agents we’ve dealt with, strongly recommend.

D. D.

This team have been the ultimate professionals. Nothing has been too much trouble and the communication has been amazing . Special thanks to Carly , Tammie & Jodie for constantly keeping me updated without me having to worry about anything . They have been with me through my whole journey & for Peter for his patience .I'm so thrilled I chose White & Guard after a very stressful year and a half...Thanks guys x

G. A.

White and Guard are completely worthy of a 5* review, starting from the valuation stage and taking the photos, they were respectful to my tenants at the property and showed a very positive attitude. The brochure the team creative looked amazing and really showed off all the best features of the property which succeeded in attracting potential buyers to a full day of viewings within 1 week of going up for sale, Leigh and Ali have been fantastic, very professional and have kept me informed through every step of the sale. I would have no hesitation in recommending White and Guard to anyone looking to sell their home. Fantastic company!!

C. C.

This is my first experience using White and Guard to sell our home. I found their service to be flawless and swift, from initial consultation to arrangements of viewings and sales negotiation. I highly recommend White and Guard for their professionalism and friendliness and would not hesitate to use them again.

A. K.

Amazing customer service! Shannon and Lee have been absolutely wonderful to work with. A perfect mix of professionalism and friendliness, nothing is too much trouble for them. I am very impressed with the service I’m receiving from White and Guard. Thank you so much, it really is a pleasure doing business with you.

D. H.

I have to say that White & Guard are very different to all of my past Estate Agency experiences. Right from the word go the Directors and all of the team members at the Bitterne Village Office have been friendly, caring and completely professional. They have in place, a very Professional and well oiled Marketing machine that produced very quick and positive results for us - our house was under offer in a little over a week ! They are truly a cut above the rest and I would recommend them wholeheartedly...

E. R.

I have recently completed on the purchase of my first flat and from the very start White & Guard were really helpful and lovely! They were extremely responsive and communicative the whole way through the process and keen to resolve anything. Lee showed me round the property and stayed in contact throughout to completion and Jodie in the office was also really great and helpful with additional queries I had. I would highly recommend for anyone looking to buy or sell. Thanks again for everything ☺️ x

L. R.

We currently have our property on the market after a long period of time with another estate agent. I wish we had changed to White&Guard sooner as their professional, diligent approach and knowledge of the market is superb. We have viewings booked in and more interest than we ever did before. So far it's the best experience we've had with an agent and I'm looking forward to completing our sale with the help of Jodie, Lloyd and Kelly. ***Update*** 12/09 House Sold on the first round of viewings and to a buyer who they had qualified was able to complete the purchase. I truly wish all other agents worked in the way White&Guard do and we may not of had our previously challenging experience with a different agent. White&Guards attention to detail and communication was superb. Fortunately though we are having a much better experience with Jodie, Lloyd and Kelly. Thank you again

S. D.

The whole team are very professional, helpful and friendly. Impressed with photos and how our property was presented. Viewings were arranged over two days and our property was under offer in less than a week. Have been regularly updated on progress. Would have no hesitation in recommending White & Guard to anyone selling their property.

R. A.

We have had such a great experience with White and Guard Bitterne! Not only have they sold our property within two weeks, they have checked in with me every day to keep me in the loop with how things are progressing. From the initial conversations to the final sale of our property, we haven’t had to do anything!! Jodie has been absolutely incredible with regards to being proactive and going above and beyond to help us. It’s been such an easy process so far, which has been great for us as first time sellers. We are so grateful for everyone in the Bitterne branch, and couldn’t recommend Lee and the team enough!

F. S.

Really happy with our estate agents right from the first day when they valued our home. They were professional and friendly and made sure we were informed of the whole process every step of the way. They took brilliant photos of our property, arranged an open day within a couple of days and our property was sold! They also found us a property to buy. Would highly recommend and use them again.

R. S.

Viewed a property with Alistair and can honestly say he was brilliant! The company as a whole are very good - everything you want in an estate agent. Professional, responsive and reliable. Alistair even called me out of courtesy to let me know a property I was interested in (but couldn’t quite offer what they were after) had an offer that they were going to accept. I would recommend White & Guard Bitterne to anyone looking to sell/buy and I will definitely use them in the future! Thanks guys

M. P.

I moved to White & Guard from another estate agent and was so glad I did. The service was extremely professional from start to finish and they were really helpful when I had questions. Most of my dealings were with Alistair, he always kept in contact, is very knowledgeable and professional. I cannot recommend them highly enough, thank you for all your hard work.

j. l.

What an amazing experience ive had with White & Guard they sold my house within 24hrs, very professional. Right from the valuation through to the amazing photos its been the best experience, White & Guard have done and are still doing a fantastic job, all the staff are friendly when speaking on the phone and cant help me enough if there were 10 stars you would get it. THANKS WHITE & GUARD my new future begins 😀

C. W.

Met many agents, but particularly impressed with Alistair. The whole team are fantastic, they all work long hours in order to sell your property. Ours sold within 2 days thanks to their huge effort and professional attitude. Nothing is too much trouble for them.

We instructed White & Guard to sell our house after a cheaper 'DIY' style estate agents gave a poor and impersonal service. Jason spent a long time making sure the photos he took reflected the full potential of our property, his knowledge of photography and skill in this area is a definite benefit. I found his attention to detail (such as the materials used in tiling) meant that the property description gives any prospective buyer a good feel for the place before they book a viewing. Lee and Alistair who did the majority of viewings made sure there was a steady stream of viewers and kept our property well promoted to potential suitable matches. They kept in regular communication with us, including regarding feedback (which was chased very quickly) and viewings, and enabled viewers to spend a good amount of time viewing rather than rushing (which the last agency seemed to do). We have been really happy with the service, and now we are sold, I feel confident that they will help us get the paperwork completed asap through their sales team. Would highly recommend!

S. M.

Hi Jodie Jones, Very professional and always helpful. Jodie answered all queries promptly and liaised with solicitors to progress sale and purchase. A really good team of people who worked together to make the whole process as easy as possible. Big Thank you Jodie and thanks to the really good team of people who worked together to make the whole process as easy as possible. White & Guard - Bitterne , Five Star Service

C. B.

Thank you to the team who sold my property when other Estate Agents couldn't. They were helpful and innovative in their approach.

A. D.

Fantastic Team!! It just worked from the first introduction at the valuation to securing a buyer!! Couldn’t have asked for more. Kept us updated at every stage, responsive to our needs and queries. Very considerate and respectful throughout. I would definitely recommend Alistair and his amazing team . Thank you for everything.

K. B.

So professional, helpful and friendly. I would highly recommend and I would definitely us them again! Such a great team at the Bitterne branch.

R. T.

First class service from the outset, very friendly and professional, sale agreed within a week. Special thanks to Alistair & Shannon for their help and support. Would gladly recommend to family and friends and would be happy to do business with them in the future.

S. B.

We've recently sold our property with White & Guard's Bitterne team and everyone involved has been so proactive, communicative and supportive throughout the selling process. Really can't recommend the team highly enough!

S. C.

Alistair and his team at the Bitterne Office are a real credit to White & Guard. The service they provide is fantastic! Professional and courteous. Nothing is too much trouble and communication is really efficient. I would highly recommend them!

J. G.

I engaged with 4 agents when needing to place my late fathers property onto the market. From the initial response; to finding a suitable ‘ready buyer’ from their knowledge and relationships and giving 1st class engagement, I would highly recommend White & Guard for the sale of local properties.

N. K.

Much more than I ever expected! My property had been on the market for under a week before it got sold. I felt really looked after.

M. J.

I'd recommend White and Guard in Bitterne; all the staff there that I've interacted with have been extremely professional and willing to help. We'd struggled to sell our house with a different agent after lockdown, and the enthusiasm White and Guard brought with them was very welcome.

C. G.

Highly professional yet very friendly and helpful team at Bitterne, extremely impressed with their great work on the sale of my property! Couldn’t be happier with the level of service they provide, always keeping me updated throughout the process!

L. S.

Would highly recommend White & Guard for selling your house. Friendly and Professional throughout the whole process.

P. J. E.

Fabulous team at White and Guard, great all round customer service. Always reply quickly to any questions. Keep you updated. Very friendly and very professional. Making for an easy process. Thank you all, such a fab team

S. D.

Lee and the team were fantastic in helping me find the right property. I had ruled out a property and he convinced me to see it and low and behold it was the one I went for. Would thoroughly recommend working with them if you're looking to buy or sell.

S. C.

Would highly recommend White & Guard estate agents, they were professional and efficient right from the start! Friendly staff and always kept in contact with us at all stages.

J. S.

A very professional and friendly team to deal with especially Lee , who has been really helpful and quick to respond to any of our questions , and arrange viewings for us .Would definitely recommend them if you need any help selling or buying.

d. c.

Selling a property is stressful. They minimise that stress as much as they can. Always on the end of the phone. Great service. They have done all they said they were gonna do. Would recommend them to sell or buy a property with!!

R. C.

White and guard were great all the way through the process. They were always completely honest and straight talking. Always at the end of the phone and would contact daily if needed.