Reviews of Belvoir Stoke-on-Trent. (Real Estate Agency) in Stoke-on-Trent (Staffordshire).

Belvoir Stoke-on-Trent

132 Reviews

88 Comments

Real estate agency

8 Albion St, Hanley, Stoke-on-Trent ST1 1QH, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Belvoir Stoke-on-Trent, Real estate agency in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Belvoir Stoke-on-Trent

Sunday

Closed

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Saturday

9am–1pm

Reviews of Belvoir Stoke-on-Trent

J. D.

A genuinely brilliant business. We bought a house through Belvoir and they went above and beyond at every turn to get us into our new home as quickly as possible. They chased our solicitors for responses and facilitated a move that could have taken significantly longer without their intervention on all parts. A particular mention to Katie and Cheryl who we dealt with directly. Both were always available, including accommodating our viewing needs through work and working around our tight schedule. Highly recommend them, and when we come to sell we would love to sell with this team.

C. B.

Dear Ramona, I wanted to thank you and your team for your recent work setting up the tenancy for my first buy to let purchase. As an experienced Mortgage Consultant having arranged more Buy to Let mortgages than I care to remember, it felt like the right thing to do, to purchase an investment property and reap the rewards. When it came to making sure I was ticking all of the right boxes, I had no hesitation in using the services of Bevoir Stoke on Trent even though I had already identified a tenant. I have referred my clients over with confidence in the past, but even so, I was taken aback by the level of care and detail Sandra, Josie and Charlie gave. Nothing was too much trouble and the communication was excellent. My tenants commented that their previous experiences had not been as thorough and they made sure that everything was in place, despite the quick turnaround I requested. This has given me even more confidence to refer my clients to Belvoir when they are selling or letting out their property. A referral to another business is something I consider carefully, as the experience reflects on me if things go wrong, but I feel that having a close relationship with you and your team can only enhance my proposition further. Thank you so much again for an excellent service, and I look forward to working with you again in the future as I develop my portfolio Kind regards Caroline Brunt

L. B.

Re: 3 Chillington Way, Norton Heights I would like to express my huge thanks to Ramona and her team at Belvoir Stoke on Trent, for finding a buyer for my house. When my daughter moved into her first home and after spending several days helping out, we decided the open plan layout was something I missed in my current home. So, then COVID-19 pandemic struck, and we thought that is it but through speaking to Ramona, who advised us when the best time to sell would be. During June, when the rules changed and face to face viewings were back allowed, we did it and ‘put the house on the market’. After several viewings, we gained a lot of positive feedback, we even had a few minor domestics along the way with potential buyers (wife yes and husband no or vica versa), it became apparent that leasehold properties are not as desirable as they were when we bought it. Ramona was on hand to come up with a strategy which we followed. Ramona went above and beyond with a potential buyer who last minute decided leasehold was not for him. Ramona had a very honest and in-depth discussion about leasehold and said nothing to loose just view the property. The next day we received two offers and we even got a slightly higher price. Ramona and her team are very knowledgeable, professional, experienced and nothing is too much trouble for them. They kept us up to date all the way through the sale and even recommend a great solicitor who specialised in the type of property we decided to buy. If it wasn’t for Ramona going the extra mile by spending nearly an hour on the phone discussing our buyers’ options and Belvoir’s team doing what they do best, we wouldn’t have moved and having now achieved a better enjoyable lifestyle we are now experiencing. I will always sing your praises and recommend your services to anybody wanting to move house and I would not hesitate in passing referrals to you going forward.

M. S.

Recently sold a property will Belvoir. The sales pack was first class (by Tom). Once the property sold, Cheryl did a fantastic job, regularly chasing solicitors - I got more updates from Cheryl than I did from my the solicitors. Very professional and offered a great service. My only gripe, I went with the solicitors recommended by Belvoir and felt they damaged the experience, leaving Cheryl and Belvoir filling the gap. Would definitely use again but with my own solicitors.

S. M.

Really loved working with Ramona, Cheryl and the rest of the team at Belvoir. Sold my first house within 2 weeks of it going on the market. They chased up the buyer and made sure the transaction was smooth to the end. I highly recommend Belvoir if you’re looking for a professional estate agent.

M. L.

The team at Belvoir were excellent! The communication throughout the process of selling my home made me feel at ease and I was always really impressed with how promptly my questions were answered. I would highly recommend using Belvoir and the professional services that they offer.

M. D.

I cant recommend Belvoir Stoke-on-Trent enough. Their friendly and professional service went above and beyond at every step of the sale. I would highly recommend.

M. B.

Excellent service from the first contact, would definitely recommend. Special thanks to Cheryl who was brilliant throughout.

Really want to thank the team at Belvoir Stoke on Trent! They have been a joy to work with all the way through our property purchase. Cheryl was there throughout the purchase guiding us through the process and chasing solicitors to help move things along . Ramona was excellent when we were unfortunately refused a mortgage and helped put us in touch with the right mortgage broker who managed to get us over the line and secure the loan. A big thank you to all at Belvoir Stoke-on-trent who made the whole process so much easier and less stressful! Thank you from us at Homewize!

D. H.

Belvoir Stoke-on-Trent have acted as agents for the two houses we have rented out over the past few years. They have always kept us informed in a timely way with all legal developments and dealt with any problems with our properties promptly and efficiently. They recently acted as agents when we sold these properties, providing a friendly, responsive and efficient service.

Ramona and her team are fantastic- Super efficient, true to their word and had my property sold within 3 weeks of hitting the market. Highly recommend for a seamless transaction. Special thanks to Cheryl and Katie for all their help.

R. D.

I have used Belvoir lettings for 10 years and I can not recommend them enough, throughout this whole period they have always informed me of any issues with the property and have allocated tradesmen to carry out work when required, I have never received rent late and they have always sourced good tenants, they do their due diligence and work prior to an agreement and work well with the TDS to protect you property if tenants do not keep your property in good condition. I also used Belvoir to sell my rental property and they got a good price and managed the whole process effortlessly, if I get another rental again Belvoir will be the first company I will contact to manage it, many thanks for all your hard work in protecting my investment, Rob

Z. K.

I have used these agents both for letting and selling. Very professional without being distant. Responses are prompt and advice given is both reasonable for landlords and tenants alike

r. m.

Brilliant service from Ramona and her team. After putting our property up for sale with another estate agents we went to view a property Belvoir were selling. As we left my husband asked why our property wasn’t for sale with them as they were fantastic and so as soon as we were able we switched agents. Belvoir were responsive to queries, constantly checking in with us and actually sold our property unlike the previous agents. Special mention to Cheryl and Tilly who worked with us over a challenging year to get us into our new home

L. R.

Sadly I haven’t had cause to use Ramona and her team at Belvoir but having heard yet another person rave about them today I wanted to pop pen to paper and post a review as I’m not sure any of them have. Everyone without exception that I know that has used Belvoir has had nothing but EXCEPTIONAL feedback about them from start to finish of their transaction. The care they give to each and every client shows they care about their house move or let more as friends rather than clients and definitely not a number ... a real personal touch. I almost feel left out and would have no hesitation to use them if and when the time arises and recommend them to all who need them! It’s rare to find exceptional service in any house move businesses but Belvoir are a beacon. Keep doing what you do it’s fabulous!

M. F.

My father-in-law had built some properties and was selling one. He had already accepted a £200k offer from people who had seen the property whilst it was being built. Unfortunately, this fell through about 2 weeks before they were due to complete so I asked Ramona if she would come round with the prospect of marketing the house. Unbeknown to me, my father-in-law had already had two other local agents round to view the house but was so impressed by Ramona that he decided to market it with Belvoir. He was happy to get the £200k but I felt we could achieve £215k on the open market. Ramona had sold the house within a matter of days and for the asking price that she felt was achievable of £230k. This was an outstanding figure and far beyond what Ken or I expected. As if this was not enough the real strength of Ramona and the service that she offers is the after-care. Ramona continually kept us updated with the progress of the sale and was always chasing the solicitors from both sides to make sure things were moving forward and did not stall. Without Ramona and her team we would not have achieved such a high sale figure but the sale would certainly not have happened as quickly or with such little stress. I have no hesitation in recommending Ramon and Belvoir, a sentiment that is certainly shared by my father-in-law. Thank you Ramona for making the process so easy, smooth and stress free.

M. B.

We recently sold our four bed detached with help from Belvoir. The service was excellent and we’d really like to thank Ramona and her team for her flexible and pragmatic approach which allowed us to move with minimum fuss. We found Belvoir really know the market and work with some excellent people to ensure you maximise the sales potential of your property. The team really listened in the initial consultation to what we were looking for and gave us some excellent advice. Communications were clear and quick and overall we couldn’t be happier with the service.

C. &. C. B.

Having known and worked with Ramona and her team for a couple of years now I cannot express how impressed I have been by the whole team. I have spoken with landlords and tenants alike and both have nothing but positive things to say. She is relentless in her innovative ways of selling and letting properties and as a qualified solicitor you know that there will be no legal stone left unturned where there is an issue. Highly recommended

B. A.

We purchased our house through belvoir, I recommend using them to sell. We will definitely use them in the future should we wish to sell. They are extremely professional and very responsive to any questions we had regarding our purchase. They kept us up to date with everything that was going on, even more so than our own solicitors. Thank you all at Belvoir for the amazing service!! If we could rate you higher than 5 stars we definitely would. All the best :)

S. N.

We have now been landlords with Belvoir as our managing agents for several years and I cannot fault the service they provide. All of the staff are courteous and professional and they always respond to any query that I have in a timely manner. They are definitely good value for money and I would highly recommend them to anyone looking for a landlord to manage their properties.

L. P.

From the moment I instructed Belvoir, they were brilliant. The process was explained clearly. The pictures taken - fantastic, and the virtual tour was great, all of which helped sell my house in four days! Belvoir were on the ball at every stage of the process, keeping me fully in the loop, even during the evening and weekends. I never had to chase them once. They definitely went the extra mile and I can't thank them enough. Their proactive approach and marketing the properties they're selling properly, means Belvoir and especially Ramona are truly fantastic at what they do and I can't recommend them enough. Thanks so much.

K. H.

I rented the property I am in now with the amazing Belvoir Stoke As a first time renter it was incredibly daunting but the whole team took time to answer my questions and support me through the whole process. They provide all the support and more than is required or expected and I count myself incredibly lucky You are in the best hands with Belvoir Stoke

M. N.

Good Morning, Our experience with Belvoir Lettings in Stoke-On-Trent was very excellent and is still. We contracted their service and we were treated with respect and the staff were very professional and welcome was very excellent. Moreover, the Agency dealt with all our emergency repairs very quick and the job are always well done with perfection. Personally we would strongly recommend others people looking for house to contract their service as there will not be any disappointments or regrets. Belvoir Lettings' staff job well done and keep it up! Thank you all.

S. B.

After purchasing a property from the auction and getting it ready for sale , I was looking around and researching for local estate agents I called a few out and decided to go with Belvoir & Ramona. I was impressed with the no nonsense straight forward approach, to the point valuation no empty promises and no hidden charges. I signed all the documents on the site visit as I had all my documents with me. It took several months for me to get the property ready and Ramona was very patient with my delays. Ramona was very helpful from listing the property onwards, we had several offers within days of advertising the property. As im am an investor based in manchester there were a few issues that needed sorting and Ramona went out of her way to open up for the gas board to get these issues resolved even though I was selling the property through her agency rather than renting it. She went above and beyond and got the property sold! We had a couple of buyers who were keen to get the property and I ended up getting more than I expected! She did her job and got me the best possible result, not to mention all the fantastic efforts of her staff especially Tilly who was very helpful and only one phone call away whenever needed. I needed the key one morning and she waited for me during her lunch hour to give me the key as I was running behind schedule. Overall I came to this agency based on their reviews, then ramona and her approach and I wasn't disappointed. I decided to use the solicitor recommended by belvoir and it was the best decision I made! Fastest completion i've experienced. To summarise a fantastic expeirence, very professional , a real gem of a branch in this franchise and all my properties will be managed and sold through this agent in the stoke on trent. Top marks! keep up the hard work!

m. v.

well, full stars, easy to deal with, and in the office everyone is natural and that impressed me, thank you

N. L.

Bevoir, Stoke on Trent has been my agent as a landlord now for over two years. I found them to be totally professional, courteous and friendly on each time I have had to occasion to contact them. I get regular updates from them and good advice whenever I need it. Communication between landlord, agent and tenant is essential for the smooth running of property rental. An agency is there to take day to day pressures off the landlord and Belvoir achieve this perfectly. I have no complaints, only praise for the Company.

M. M.

Sold a property through Belvoir which I had been renting out. They were the best estate agents I have ever dealt with. They chased up the solicitors, who always seem to take their time, and made sure everything went through as quickly and as smoothly as possible and gave me regular updates. I will certainly be using them when I come to downsize my own property. Thank you Belvoir Your help was much appreciated.

S. P.

TESTIMONIAL BELVOIR STOKE Ramona Hirschi Having never sold a house before – I had no idea where to start! I had received so many leaflets through my letterbox from local companies I was pleased to not see Belvoir was one of them clogging up my front porch. Ramona came over to my property and sat down with me to explain the process and give me tips on not only how to present my house to sell quickly but also to help me get my new property! Her knowledge was outstanding, her advice practical and she used terminology I could understand. I had an offer for the full asking price on my house within 4 days of it going on the market and I couldn’t be happier. I have also recommended Ramona to clients of mine looking for help with selling or renting their property and they have been very pleasantly surprised to find an estate agent who cares. I have no hesitation in recommending Ramona and Belvoir Stoke to anyone looking for anything to do with property!

k. p.

I would like to give this heartfelt thank you and recommendation for Ramona Hirshi of Belvoir, having decided to put my much loved home on the market, I wanted an estate agent who I felt would really understand and appreciate my property and would go above and beyond to sell it quickly and efficiently – I was not disappointed! Ramona visited me in my home to talk about the options, we agreed on a sale price and she ensured she completely understood the selling features and benefits of my home. The sales particulars she produced were superb, and eye catching with the help of amazing photography by John Cruttenden. Ramona communicated with me regularly giving me updates of interest in the property, she arranged a good flow of viewings, and gave up her Saturdays to show potential buyers around my property. The marketing of my home was excellent, it was regularly boosted on social media, and open house viewings were arranged to gain as much interest as possible. Ramona regularly gave me excellent advice on the best way to present my property, which I’m sure lead to the swift offer made by 1st time buyers. Ramona was very professional, tenacious and empathetic in her approach, I felt safe in her hands and the team at Belvoir, after the offer had been accepted, communication was superb, and Ramona chased and organised the team of professionals to ensure everything ran smoothly. I cannot recommend Ramona and Belvoir highly enough; the level of service and professionalism was exemplary! Thanks again Ramona and the Belvoir team.

Belvoir Stoke-on-Trent provided excellent customer service and were proactive in following up and giving updates on all stages of our house buying process.

J. C.

As a specialist Property photographer I can honestly say that I have worked with a wide variety of Estate Agents ranging from small local independents through to national online giants. Belvoir! Stoke are a pleasure to work with from instruction right through to very speedy invoice payment. Highly recommended.

O. H.

We have worked with Ramona and the team for a while now and always find them professional, courteous and pro-active in all that they do. We would have no hesitate in recommending Ramona and the team to let or sell your property and have already recommended them to a friend.

E. B.

We have used Belvoir to rent 2 properties and recently sell one of them. The whole team are professional and communicative and very proactive. Highly recommended.

s. W.

I can't thank Belvoir Hanley enough for the professional advice given which has proved invaluable during our process of buying our new home. I would have no hesitation in recommending this agent to family and friends as their standard of service is exceptional. Thank you!

A. L.

Worked with many letting agencies in my time, however I must say these are the best I have ever worked with. Very organised and communicate well.

H. M.

I had recently changed from using a larger chain agency to Belvoir Stoke. They were a breath of fresher to deal with. Their service was excellent, staff were professional and very efficient in finding a new tenant.

J. W.

We (UPVC Care and Repair) have carried out works to windows and doors on behalf of Belvoir Stoke on Trent. The staff and management have always been polite, friendly and professional, can't think of anything negative. A great business all round to work with.

D. F.

Moved into my property 4 months ago and found the team to be extremely helpful from the outset. I have had no problems with them, easily accessable have always called me back or left me a message. Very friendly team. My family member has now gone through this team to rent out her property

A. M.

I cannot explain what a dream it has been to work with Ramona. She is polite, courteous and prompt in her response. Her professional manner and vast knowledge of her industry made her a delight to deal with and I wouldn't hesitate to recommend Ramona and her team to anyone!

H. T.

Ramona and her team are true experts in their field, always going above and beyond for their clients. I would highly recommend Belvoir Stoke.

L. W.

We have recently moved into a property rented through belvoir, from the very start they were very helpful and they made the moving process very quick and easy! They kept me updated with everything that was going on and if we had any questions they helped us. We went to look at a house before we moved in this one but unfortunately we didn't get it :( but we found this house and they just transferred everything no problem! I've got nothing but good things to say about this letting agents! Thankyou to all and we are very happy to be tenants of belvoir letting 😊😊😊😊

J. M.

Friendly, efficient and always willing to help. My tenancy was only short so there were minimal issues to raise but any questions I had were dealt with speedily and in very good time. If returning to the area would definitely use them again.

K. B.

I'm selling my home through Belvoir and couldn't ask for a better service from Ramona and Vivien. They go the extra mile for you and would definitely recommend to anyone looking to sell their house!

S. J.

From the very start all the staff have been so helpful and friendly, they supported me and my partner in securing our first home. Also since moving into the property they have given continuous help and advice whenever needed regarding the property. Would highly recommend to anyone! Thanks to all the staff!

k. c.

Belvoir stoke on trent This company has seen my house sale through from beginning to end and have gave a flawless service throughout i can highly recommend them there work ethic is second to none.. Thanks again Ramona and team great work and keep up the excellent services you provide.. Kevin C......

P. 9.

No problems..work gets done when you call..I've only ever waited a week at most for something to be fixed. Staff are polite and helpful and handymen that fix most jobs are polite and normally fit in around you. Like I said..you pay your rent on time..look after the place and you don't hear anything from them. 😀

k. s.

I just wanted to say thank you to Ramona. I spent over half an hour on the phone asking for advice on investing in Stoke on Trent and Ramona could not have been more helpful on what would and would not work in Stoke On Trent. Thanks again.

S. B.

A great team, which is efficient, helpful and good humoured. They have managed my BTL properties with skill and pragmatism.

T. S.

Its okay to a point but don't keep ypu well updated as they promise

M. O.

Thank you very much Alex for all your time and helping us find our perfect rental property. We looked at many rental properties in Stoke-on-Trent before finding the right one with yourselves. Thank you again for your attention to detail and making our move so stress free.x

j. j.

Katie &team has been so helpful and responsible for finding out our dream home. Thankyou Belvoir.....

S. D.

Ramona and her team are amazing. I can highly recommend if you're looking to buy or sell a house.

C. L.

Hanley staff have gone above and beyond to help us secure a new home to rent after being badly let down by another estate agent. Highly recommend them, lovely team!

c. m.

I have been renting a property with belvoir lettings. I find them brilliant if theres ever been a problem i have contacted them via Alejandra Garcia and she has happily helped me with no problems. Would deffo reccomend.

J. P.

Very helpful agency, me and my fiancée are renting from Belvoir for our first house together. Always helpful and get the stuff we need sorted. Thank you

N. R.

Such lovely people helpful throughout the process....so glad I went to them when buying my first home

R. A.

Fantastic estate agent, they go above and beyond any other to make sure your sale goes through, I cannot express how professional they are.

T. G.

I have a let under management with Belvoir. I am being well looked after and would have no issues in recommending them to friends.

R. D.

Excellent company would highly recommend , they kept in touch with me through out the whole process and nothing was too much trouble. Thanks so much from a very satisfied customer.

J. P.

The Let was handled very professionally and Belvoir were very helpful in assisting with problems arising from difficulties with a 3rd party contractor.

A. P.

They are the best agents we have had. They look after the tenants, the property and ourselves with care, courtesy and professionalism.

S. C.

We've been a tenant through Belvoir for over 8 years now and couldn't be happier they are friendly staff that are very willing to help and try to sort any issues with the property out as soon as possible THANK YOU ALL VERY MUCH

A. P.

Belvoir have consistently looked after our property, our tenants and ourselves with efficiency and integrity.

T. C.

Excellent service from belvouir wud recommend these to people who r looking to rent a property .they got me moved in as quick as they cud and sorted all the paperwork out .they kept me up to date with emails n phone calls very pleased .

Great customer service always happy to help.

J. T.

Belvoir always deal promptly with any queries I have or repairs I report. All the staff are very friendly and professional.

M. J.

I brought a house in meir with these fast process, I plan to stay here forever love it thanks tilly :)

s. S.

There was some complications and a certain women in the office that was very rude and unhelpful. But on the whole any questions we had or problems soon got answered.

C. F.

Excellent service. Professional & friendly staff who went that extra mile to help us with our move. Thanks Belvoir

Great service, really helpful and friendly staff. Made the entire moving experience really easy and not stressful at all.

M. B.

I wouldn’t want to buy or sell a property with anyone else, they are professional, thorough and on the ball!

K. T.

Very helpful and always happy to help this was my first time moving on my own and any questions I had they answered and are always available if needed