Reviews of Nicholas Humphreys Estate Agents. (Real Estate Agency) in Stoke-on-Trent (Staffordshire).

Nicholas Humphreys Estate Agents

127 Reviews

68 Comments

Real estate agency

Real estate agency

183 High St, Burton-on-Trent DE14 1HN, United Kingdom

Description

Information of Nicholas Humphreys Estate Agents, Real estate agency in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Nicholas Humphreys Estate Agents

Reviews of Nicholas Humphreys Estate Agents

J. w.

I am a landlord and I have been using Humphreys for about 8 years now. During this time I have always found they have a very professional approach to lettings. I have always been notified quickly of any problems or issues either with the tenants or the property. Administration has always been faultless and prompt. I have always found the staff members who I came in to contact with a pleasure to deal with. I was very ill two years ago and in my absence my properties were in their capable hands. I must thank my property manager Emma in particular, I have absolute confidence and trust in her and she is especially kind and patient with me when my memory lets me down. She shares in my belief of how important it is to look after tenants properly and fairly. Highly recommended.

K. F.

When buying from NH, speak to Annie. She is very pro-active and a great estate agent. When renting out your property through NH, speak to Emma. She is very detailed, always friendly and ready to help. Her ability to liaise with the tenants and arrange contractors for works is second to none. Both highly recommended.

S. B.

I just want to say a huge thank you to Annie for helping me with my property. The level of professionalism is amazing. Replying back to emails on time and giving regular updates. Thanks for all your help! Highly recommended.

D. “.

I have had fantastic service from Nicholas Humpheys, Burton. The team have dealt with my difficult case in the most professional manor, with special thanks to Matt, on rentals for taking care of both my properties these past 3-4 years. I went on to sell these and was very pleased with the speed and efficiency of the sales team. Great job !

B. T.

I have been renting through them and I can’t say thank you enough for the lovely service and their help. They were there anytime I needed them . They have the best agents. My agent was Emma, am so so happy that I had the opportunity to talk and contact her.She is the most caring person that I have ever meet. I highly recommend @nicholashumpreysburton if you want a safe and pleasant deal. It has been a pleasure to rent through you and thank you for everything!

L. S.

I have been using Nicholas Humphries for over a year now managing my HMO’s and rentals. The lettings team take care of every aspect so I have no worries at all. They are professional, friendly and experienced in all situations.

J. P.

I have rented properties through both the Burton and Nottingham branches for over eight years. The service has always been exceptional. The agency is proactive and very responsive. They have found excellent tenants and respond to tenants needs as well as mine exceptionall well. I feel totally confident in their handling of my properties. The workmen that they have recommended have also been very good value and competent. The property managers are highly professional and brilliant at their job.

E. G.

Using their services for few years now. Very responsive and taking care of occuring' in a timely manner.

A.

I've had an excellent experience with Nicolas Humphreys, as they have been extremely proactive in getting my property rented out. Everyone I have spoken to in the office have been very professional and helpful making both myself and tenants very happy. Most recently, I've been speaking with Stephanie Powers in Referencing who has been excellent at communicating progress and completing references speedily. Furthermore both Matt Wright (who manages the property) and Simon Smith (director) have been great to work with.

c. m.

I have been with Nicholas Humphreys now for just over a year. it started off rocky but with Mike taking over the property I have been very pleased, he has answered any questions and faults i have had with the property professionally and efficiently. Emma is an asset to the company! Responsive, Professional and Honest. Since our introduction i feel confident that any future queries or problems will be answered by either of them!

R. S.

Of all of the estate agents I have dealt with Nicholas Humphreys in Burton have been the best by far. Excellent communication and so quick to turn things around. I always knew what was going on and they continuously kept me updated with the purchase of my property. I highly recommend them over other estate agents that I have dealt with in the past. Friendly and personal service... 5 stars guys, thanks for making my buying experience a memory to remember and not a nightmare to forget!

A. D.

Our tenancy agreement has just finished, we rented a property in Stoke from Nicholas Humphreys for just a little over a year and a half and I have to say I was so pleased with the way the team in Stoke handled all our problems at the house. Unfortunately, the peoperty we decided to rent wasn t in the best of conditions, but such is the market I suppose. We did have a few issues but there was nothing that the team in Stoke wouldn t do to help. Nothing was ever too much to ask, and everytime we had a problem they made sure it got solved as quick as possible. So professional, quick to respond and very helpful. I would recommend them to anyone because we have rented from other agencies before, but Humphreys are by far the best we ever rented with. Becky is such an asset and I always prefered talking go her about any issues as she is so patient and professional. I can t thank her enough for the good job she s doing there.

L. G.

When putting in an application to rent a property they handled it both smoothly and efficiently. Great team and happy to help. Greeted with kindness and a refreshing change. Would definitely recommend as all questions answered promptly and felt like speaking to a friend so a lovely team. Many thanks

L.

I've been using Nicholas Humphreys for a number of years and have been happy with the service provided. They have always been very helpful in finding tenants within a good time frame to keep my properties occupied. Matt is always happy and available to help no matter what time I call. I highly recommend them to landlords

M. T.

Transferred the rental management of my mothers bungalow to Nicholas Humphreys from another local estate agent. Wow, exceeded all expectations. Agreed competitive T&C's, online property promotion and secured a new tenant all within 3 (YES THREE) days. Outstanding performance. Special mention to Simon Smith Manager who put himself out to make this happen and Stephanie Power who kept us informed by email all the way. Couldn't recommend this Company and it's staff highly enough.

S.

I have several houses who are managed by Nicholas Humphreys. My account Manager Helen is extremely attentive and always happy to help in any way she can. Since she has taken over my account it has gone from 3 to 5 stars. I have never had a single complaint from any of my tenants about the service that Nicholas Humphreys give them.

c. P.

We started renting houses though Nicholas Humphreys 5 years ago, Sarah who values the Derby area and Simon who values the Burton area have a vast knowledge of pricing at fair prices for the Landlord and Tenant. The office staff, are friendly and efficient, in fact quite a few have been working at Nicholas Humphreys at least 5 years, that’s a good sign. We did get another letting agent to value one of our houses 18 months ago but they valued it at £50 less than Nicholas Humphreys had been obtaining for 2 years? Maybe that’s why that Letting Agent always advertises ‘Let within one day’ We always give Nicholas Humphreys an option to drop the price for a decent Tenant and we have had some fantastic tenants. Thanks to the staff at Nicholas Humphreys Colin And Aileen

B. S.

All the member of staff do really good job. Eileen was in the past our helper- she’s done amazing job. Matt is my brother ‘s helper, he was really helpful and he’s done his job perfectly.Paul Wills is our helper now from Burton branch. He is really helpful, always do his best, I know if my family ‘s got any problem or questions he’ll sorted in short time! He always answer the emails, phone calls. I think this House agent the best! Thank you for everything

C. G.

I don't write that many reviews, but in the case of Nicholas Humphreys, I'm making a rare exception. We were looking for a rental property and of all the agents we contacted across numerous geographical locations, they were the only agency who stood by their word and did what they agreed to do and by when it needed to be done. No having to take time out of my busy schedule to chase and they were prepared to act quickly with viewings even though I know it put them to trouble. Needless to say, they came through like real champions! I would highly recommend them if reliability is something that you value.

M. B.

I have several properties with Nicholas Humphreys in Burton and the service I have received has been first class. There is always contact with the bigger issues and my property manager Paul sorts out the minor stuff and just lets me know what's going on. I would recommend them to anyone

R. K.

Iv used Nicholas Humphrey for many years now. And the staff are so helpful. Iv dealt with Paul recently. I had a query regrarding my tenants. And not only did Paul dealt with the issues on hand. He also sorted out another issue that hadn't even crossed my mind. Iv always found the service so professionally and prompt. And can never imagine using another estate agents ever. Rehana (1 Barons Court)

D. B.

We are so pleased with the service we have received from the Burton branch. Nothing has been too much trouble for them. We are first time landlords and these guys have helped us every step of the way. We would recommend this company every time. Thank you Matt you are brilliant.

W. A.

I have used NJH since 2006 and can definitely recommend them. They let my properties quicker than anyone else, and yes I have used other agents, but the only ones to ever find me a tenant are these guys. Highly recommended and if you are not aware, they are one of the largest agents in town.

E. B.

My experience with Nicolas Humphreys has been brilliant. I know I made the right choice from day one. Very professional, excellent communication and staff very approachable. Would definitely recommend to others without hesitation.

M. G.

I’ve rented various properties over the yrs but Since my last property with Nicholas Humphreys I won’t rent through anyone else. The service was exceptional and nothing was to much trouble. Really can’t praise the staff and property manager enough.

M. H.

Since Samantha Astle has taken over my rented property, the experience I have received is great. She takes ownership of the property and all issues associated with it. I look forward in working with Samantha in the future with all aspects of my rented property.

G. L.

We recently moved our letting management to Nicholas Humphreys at Burton and have been very pleased with the service provided. Any issues have been promptly attended to and both Paul Wills and Simon Smith along with the other staff have been very helpful.

S. R.

As a landlady, with two properties, I have been very satisfied with Nicholas Humphreys at Burton. Simon Smith and Paul Willls in particular have been very quick to sort out any queries in a professional manner.

E. C.

Have used estate agent to purchase and sell my property, and service has been great with both experiences. Jess has been fantastic and really helpful at every stage.

T. N.

Annie Hurst provided a fantastic service from enquiry through to completion whilst I was facing extreme circumstances in my personal life. Very good communication and showed great empathy - Thank you Annie

L. N.

Best Estate agent by far out of the many I've used in the past ,Fantastic Service and Friendly Staff, Always go above and beyond to help me if I ever have any issues. I would Definitely recommend them.

B. Z.

I'd like to say thank you to Paul for nearly 3,5 years of good job. You sorted all our problems promptly and in professional manner. It was pleasure to work with you.

Y. E. A.

We are in the process of buying a house through NH and they have gone above and beyond in their service to help us through this!! Samantha has dealt with all our queries, allayed any worries and gone above and beyond in every aspect of our house move. Couldn’t recommend anyone higher!

M. F.

Annie is great, so friendly, helpful and professional. Everyone else who I had contact with were also very helpful. Thankyou for selling my property!

P. W.

Absolutely brilliant service received from Annie Hurst at Nicholas Humphreys. Can't fault at all. Excellent service; you went above and beyond for us. Thank you SO much

G. H.

A lovly gentalman called Paul was dealing with the property, he kept to his word and made me feel valued as a tenant, I lived in a old house and was in a hurry to move out, he made it simple and easy while answering all the questions I asked with helpful information, I'm now in my new house all settled in and can thank Paul for leasing between myself and the landlord to make this less stressful 😊 Couldn't fault him on bit, Thank you !

N.

Cannot recommend enough. Both Samantha and Annie were brilliant. Always kept us informed throughout the process. 5 stars in every way.

K. B.

They are very friendly and approachable, they couldn't do enough for me, was my first time renting, would certainly recommend.

F. R.

Great service. Prompt responses on each enquiry, which made-up for the slower responses from the solicitors. Always tuned-in to progress. 100% professional & would always recommend. Fred & Christine

R. K.

Professional settlement of the matter combined with fast and clear communication. Help with all my questions makes the whole process run quickly and without stress. You are simply the best. Roman Kubinski

M. L.

Cannot fault this company, as a Landlord I've had very few issues with my tenants all of which were dealt with very swiftly by very pleasent staff at the Burton branch.

D. &. K. P.

We have had up to 3 house's we let out through NJ Humphreys and have to say the service we recieve is fantastic! A very professional team ! David Potter

m. p.

Just rented a house off them - not amazing but not rubbish either. busy place and I think they could do with a bigger office. nice surroundings

V. R.

Always used Humphreys, fantastic service every time, cannot best them!!! They go that extra mile to help especially Eileen.. Highly recommend

R. H.

Very pleased with the service from Annie at Humphreys , kept informed at every step, sale of house went through smoothly.

M. W.

Great service. Helen & Matt in particular have been very helpful in supporting me as a landlord.

R. G.

Highly recommended! Myself, family and friends all use these. There's never anything that the staff here can't sort out for you

s. a. f.

Good agency ..they accept only people with work contracts

j. S.

Just checking out about a local to let property

T. P.

Very helpful,will sell or rent with these guys when we are ready

V. T.

Brillant service by Annie at Nicholas Humphreys, highly recommended.

S. F.

Staff are very friendly and helpful

F. F.

Always happy to go the extra mile, thanks

M. T.

Excellent service and helpfull staff

M. J.

Very professional and helpful.

R. M.

Helpful staff, Great service

T. H.

Excellent 5/5

m. b.

Professional and friendly

M. Č. (.

Good one 😉

M. S. V.

(Translated) I haven't had direct contact with them yet, but I visited the official website and I like it. (Original) Încă nu am avut contact direct cu ei, dar am vizitat site-ul oficial și îmi place.

I. R.

(Translated) Nice agents (Original) Mili agenci

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V. F.

P. S.

K. P.

H. L.

D. W.

J. H.

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