Reviews of Priory Property Services. (Real Estate Agency) in Stoke-on-Trent (Staffordshire).

Priory Property Services

62 Reviews

54 Comments

Real estate agency

Real estate agent

66 Roundwell St, Tunstall, Stoke-on-Trent ST6 5AN, United Kingdom

Description

Information of Priory Property Services, Real estate agency in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Priory Property Services

Reviews of Priory Property Services

C. T.

Great team at Tunstall. I was kept informed at all times regarding the progress of the sale. My buyer’s solicitor was very slow and poor at communicating but Matt and his team were on their case to get the legal side moving. Matt knows the ST6 area well and I would definitely recommend them.

G. W.

A very professional experience, always kept up-to-date by a member of the team, who took total responsibility/control on my behalf as was out of the country at the time. A massive thank you to Matt and the team for a smooth professional transition from start to finish....

L. F.

Matt was really helpful, i was a first time renter and given a chance which other agents didn't because of this reason, replied quick to any emails i sent about questions. Made the process 10 times easier.

P. M.

Priory made the whole process of purchasing our new home very straight forward, with assertive and clear communication as well as transparent and regular updates. Tania was fantastic with the wholesome advice she offered us in order to help us be successful in our bid and kept us regularly updated throughout the purchasing process. Overall we found the whole service very efficient with no fluff!!

M. G.

Professional and friendly service. Kept informed throughout the process and the house sold with no issues whatsoever. Recommended.

D. C.

Just recently dealt with Matt at the Tunstall office and he has been a pleasure to deal with and I am just about to move in to a new house as I type this. Many thanks matt and all the best for the future.....

G. D.

Can't thank Matt and Paula from the Tunstall Branch, and Pat from the Biddulph Branch enough for making our 3rd purchase and now rental management such an easy and pleasant transaction. We can highly recommend using this family run service for any purchase, sale or property management as they have kept us informed at every stage on each transaction, detailing all costs and services up front. Very friendly and polite whilst very professional throughout. We would recommend using Pat for any mortgage advice as he has now carried out various ones for us always finding us the best deal available and leaving us with minimal paperwork to complete. An absolute amazing team who I'm sure we will no doubt deal with again in the near future.

P. S.

The service of the team was faultless from beginning to end. Having faced some problems in the run up to selling our property Matt and the team have been terrific. They care about their customers, they listen, understand and help in any way they can. A large amount of work was carried out prior to sale, where Matt and the team were able to hold a key for the property and liaise with contractors to allow entry. The property was marketed perfectly with 'offers over' - and through this and great service from the team, the best sale price was reached in as short as time as possible. We could not be happier and highly recommend them.

V. P.

I'd highly recommend using Priory Estate Agents in Tunstall and wouldn't hesitate to use them again. From the outset they have been so friendly, helpful, professional and have gone above and beyond to help with the sale of my parents property. Thank you so much!

E. P.

Priory Property Services were amazing throughout the recent sale of two properties. Paula and Matt kept in constant communication and ensured that the process went as swift as possible. Nothing was too much trouble and emails and telephone calls were responded to quickly and effectively. I wouldn't hesitate to use Priory in future sales and purchases. 5*

A. G.

A big thank you to all the team at Priory Property Services. They were extremely friendly, helpful and approachable, no matter what problems I needed help and support with. It was lovely to receive total professionalism at all times. We had the property with another long-standing agent for several months and I have to say that Priory were far more proactive and helpful. They supported me every step of the long journey. They pushed when needed, particularly when other parties seemed to be lacking any kind of urgency. A big thank you in particular to Matthew for his tenacity in ensuring that all parties were kept updated and just kept pushing to ensure completion. Thank you Priory Team

D. L.

We used priory for our sale and to buy our new house, we mainly dealt with Matt who was brill, he was always friendly and went above and beyond for us to secure the house we wanted. whenever we called or asked a question they always came back to us the same day.

c. m.

Highly recommend, professional polite and friendly. Matt was so helpful and I didn’t have to chase anything, he made buying our first home a lot less stressful. 10/10

T. K. A.

We purchased a property advertised with Priory Property Service's Tunstall office. They were quick to arrange viewings, negotiate offers and respond to e-mails. I felt that they could have been firmer with their vendor to speed up completion in light of an unnecessary delay, especially as our offer was conditional on rapid completion. Sadly I found that the company were hostile to feedback when I stressed this issue to their office staff. I feel a 3* review is fair, as everything else was handled well. It would easily be a 5* review if the company were firmer with vendors who accepted offers conditional on a quick sale, and were more open to receiving constructive criticism.

M. D.

Completely professional service from start to finish. From the first appointment with Matt, constant updates from the office, quick responses and a fast sale. I cannot recommend highly enough. I would not hesitate to recommend to any family or friends. A massive thanks to Matt and the team for all of your hard work!

K. B.

Throughout our search for a property to move out young family into, we haven’t come into contact with any agents who meet the standard of efficiency and professionalism offered by Matt in Tunstall. My request to view the property was responded to promptly, and the booking process was easy and convenient. Matt has been transparent throughout about fees and costs associated with the process, and at no point did we feel pressure to make any decisions on the spot. We have had some trouble with late references which have been handled kindly and patiently by Matt and the team, where many agents would have re-listed the property. We are being granted access to the property to measure dimensions, which is usually a no go until move in day. Any request we have had has been more than accommodated, and we would highly recommend Priory to others.

P. H.

My wife and I were so lucky to find estate agents such as Priory Property. We were looking for an investment property which was for sale via Priory and were so impressed by the team there headed by Paula and Matt that we ended up buying FIVE properties in all over a period of time - every one of the purchases were conducted speedily, seamlessly and professionally. All of our properties are let through the Priory team. If any issues arise (very rarely), they are dealt with at once and we are always kept fully informed. I cannot stress enough about the thoroughly professional approach and attention to detail they have given us throughout the last 7 years or so, when my wife died last year, Paula really helped me to manage our properties for me, finding new tenants at a difficult time, taking an immense amount of strain off me. We were so lucky to have such conscientious people like them working in our interest. We could not have wished to be involved with such a great partnership as the team at Priory both as buyers and landlords and I am proud to be associated with them. There are not many estate agents around like these guys. I have no hesitation at all recommending them to other purchasers, in fact I have done so recently, which resulted in another sale for them and that property is now let too! Long may they continue to offer such a great service to all their customers.

D. G.

Having had a great experience purchasing through Priory some 18 years ago, I chose Priory to manage the sale of my property with high expectations. They did not let me down, from the initial valuation to completion, every member of the team were fantastic. All aspects were managed for me with 100% professionalism and a personal touch that took all of the stress out of the move. I would highly recommend using Priory if you are looking to buy or sell your property.

s. s.

I have used priory property services a couple of times now and can absolutely recommend their service, we did consider an internet based service which was cheaper in price however overall i believe we would have took longer to sell, wasted time with unqualified viewers and most probabaly ended up taking a lower offer if the sale dragged out, so overall Priory represent a higher yielding sale opportunity with a professional timely service in my opinion, great value for money for the service you get. Huge thanks to Judi, Paula and Matt in Tunstall.

C. S.

I have used priory tunstall recently to sell my property and matt has been superb! He used the 'offers in excess of' to raise my house price up and it went for over the asking price. He put me in touch with a solicitor and was there all the way through. He's even supported me through my search for my next property. Highly recommend matt and priory for all property matters.....

S. H.

A massive thank you to Matt, for all the advise and help he gave me, making the whole process of letting my property seem so easy from the beginning to the end. I was given regular updates and nothing was to much trouble. I would definitely not hesitate in recommending Priory Estate Agents to anyone, their professionalism was second on to none. Thanks again

S. G.

Priory were recommended to me by somebody who was using them, so I gave them a go and have been delighted with the service from start to finish. I have used other very well known high street agents in the past but Priory beat them hands down in every respect!! Their approach is professional yet friendly and personal, excellent customer service. Would definitely use them in the future.

A.

Great team at Priory in Tunstall. Don't hesitate to use them for your property sale. There is nothing that Paula and the team do not know about the property market locally. Paula has sold the house I have just moved out of three times in the past 15 years. Really chuffed with the team's effort from the first step into the property by Paula to value to key exchange to the new owners. Top customer service and I would recommend Priory without hesitation. In fact, don't bother looking around, you will not find a better service and at the right price. Thanks Paula and the team for a flawless service.

S. B.

Fantastic team that deliver an excellent service! Would highly recommend Matt and the team, supported me throughout my house sale and chased feedback from all of the viewings which is 100% more than one of the larger national estate agents did with my previous sale.

R. M.

Matt and Judi were brilliant all the trouble I had with my sale and they were fantastic made me feel really relaxed and reassured. They did a fantastic job I won't be selling up any time soon but I'll be recommending them to everyone! A big thank you!

B. K.

Thankyou so much for making what is a stressful time go as smoothly as possible. Highly recommended Priory, the staff are so friendly and accommodating. Kept in touch all the way through and where at hand to reassure us and answer any questions we had.

R. B.

Recently sold my house with Matt at priory and purchased my new house off them also - constant updates and they were always there to offer support and guidance - judi was also on hand regularly to offer support & guidance and was brilliant - big thanks to all the team and would recommend them highly - thanks to you all - all the best for the future guys 🎉

L. G.

The priory team were extremely helpful when buying my house through them. They could not help enough. We highly recommend them. A big thanks to Judy, matt and everyone there.

B. M.

Had an amazing experience with Paula and the team (Matt & Judi) they were fabulous! Kept me up to date and sorted all problems! I'll definitely be recommending them to all my friends! Thank you!

S. J.

Amazing experience with Priory Tunstall, sold a couple of houses in the past but ive got to say this has been the best one! They always kept me up to date and we always had a laugh and a joke! Thank you Priory Tunstall.

M. F.

Excellent service throughout. Honest advice and guidance. Proactive after sales service. They really know what they're doing and look after you. Can't recommend them highly enough!

S. P.

I visited this agent to query about a property I had bought. Very lovely lady called Judi helped me as I am deaf who cannot use a normal telephone to sort my out my queries. Very helpful and with a lovely smile

g. b.

Received a first class service. Efficient professional and friendly team....nothing was too much trouble. Used Priory to buy and sell wouldn't use any other agent.

n. q.

Excellent communication and clear explanations of expectations. I had confidence in the entire process due to the friendly and supportive service I received.

L. P.

These people know how to sell houses. If you are thinking of selling I would recommend talking to this company.

k. s.

Excellent service from the tunstall team kept bang up to date at every stage really friendly knowledgable and extremely professional would highly recommend

N. D.

Good communication. Knowledge about the area and the industry. Would use again.

F. W.

Can't fault them took all stuff in and helped me take out of car

j. e.

Always enjoy the food and staff helpful

j. h.

Fantastic food and lovely staff. Will be going back.

J. S.

Great service, pleasure to deal with

P. T.

Priory move property quickly in our street.

C. B.

Very good.. Communicate well

J. U.

Only looking through the window x

K. G.

Lovely food

J. B.

Very friendly and helpful

C. B.

Information given as requested

F. W.

Caring staff

B. W.

Started looking for a house to rent at the start of the year and it was very slow moving for a long time. Then we saw a really nice house to rent at a decent price that was listed by Priory, and we knew it was the one. Spoke to a man called Matt and he's been nothing but helpful since we first spoke to him. After about 6 months of searching at a snails pace, priory helped us to really get the ball moving.

K. P.

d. U.

B. R.

J. W.

A. W.

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