Reviews of Stephenson Browne Estate & Letting Agents Alsager. (Real Estate Agency) in Stoke-on-Trent (Staffordshire).

Stephenson Browne Estate & Letting Agents Alsager

233 Reviews

9 Comments

Real estate agency

Estate agent

13 Crewe Rd, Alsager, Stoke-on-Trent ST7 2EW

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Information of Stephenson Browne Estate & Letting Agents Alsager, Real estate agency in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Stephenson Browne Estate & Letting Agents Alsager

Reviews of Stephenson Browne Estate & Letting Agents Alsager

A. S.

We have always found Stephenson and Brown very helpful and are now in our 6th year of renting through this agent. From the initial house viewing through to move in date we were always kept up to date with information. House inspections have always been easy to arrange and when visiting the staff have always been professional and polite. We are always kept up to date with new emergency procedures and when it is time for any gas safety checks etc too. Thank you for the continued brilliant service!

K. D.

I wanted to say how grateful I am to Matt and his team. Prior to using SB, I had my house on the market with 2 other estate agents from Alsager and neither produced the goods. Matt was very professional from the outset and gave me the confidence that he would do his best for me. He promised to sell it and he did just that. Tip; if you have a property you want to sell in Alsager, don't waste your time with others, just put it on the market with Matt at Stephenson Browne.

R. B.

Thank you team! I cannot praise the team highly enough for everything they have done for us whilst purchasing our property. From the very beginning to the very end the customer service we have received has been outstanding and industry leading. The star of the show for us has been Margret, Margret we can’t thank you enough for everything you have done for us. Shout out to Matt too, he’s a star! Thanks team, you are the best around!

N. T.

Well what can I say , we decided to put our house on the market but the team in Alsager were already ahead of us ! They sent viewing and sold our home before we even hit the market ! We also purchased a property which did not go smooth due to legal reasons but the team were there through all of the highs and the lows and did everything they could to ensure our sale completed ! Special thanks to Britney for the Viewings and negotiation of the year ! Emma for the amazing marketing, Tracy who got us a foot in the door to our dream home and a week of chase ups, Margaret for being Margaret and Matt for keeping the dream alive !

S. T.

Margret, Tracy and Brittany were amazing, a few hiccups along the way, however for me the measure of a good estate agent is the willingness to get things done and this won me over when measured against the challenges we faced. Thanks to Matt also for having patience and understanding when I was at my worst emotionally.

t. w.

Everyone in the Alsager branch is really helpful, especially thanks to Margret who always response fast and give us update proactively. Even she is on leave, someone will follow up and I can feel the teamwork as they all know about the status of the property.

R.

We choose the Alsager branch to complete our sale of our property. We found at the start the sales team to be very accommodating and knowledgable when giving us advice and support. During the viewings we felt slightly less supported doing all viewings ourselves and communication during offer was not always the best. However, Margaret in the after sales team is amazing, providing weekly updates and always making us feel supported. We always felt Margaret had our best interests and would always be in the ball if there was ever a problem.

S. K.

Good experience in finding and securing my home. Both Carla and Ally (lettings) were positive and pleasant to deal with; making the whole process a breeze. They worked very efficiently and from the day of my application I was moving in only 9 days later. They have communicated with the landlord to get a couple of jobs done and I am hopeful things will be tied up within the coming weeks. Thank you both!

C. H.

I was looking to invest in a buy-to-let and completely new to the Stoke area, being drawn to it because of very good yields. I needed help with which areas to concentrate on. I left a message asking for support and Sarah Radford called me back. I have since spoken with several Stoke lettings agents and she is by far the best. I can email or speak to her knowing she will review a property for me very quickly with a rental estimate, pros and cons and even a local history all of which I really appreciate. She emails back rapidly despite me never having paid anything to her company. If I am successful in a recent offer I want Sarah to manage my property and she has already been up front as to costs and fees. I am passionate about property and she is one of the best lettings agents I have dealt with. Thank you.

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