Reviews of Your Move Estate Agents Tunstall. (Real Estate Agency) in Stoke-on-Trent (Staffordshire).

Your Move Estate Agents Tunstall

83 Reviews

75 Comments

Real estate agency

Real estate agent

1 Dunning St, Tunstall, Stoke-on-Trent ST6 5AP, United Kingdom

Description

Information of Your Move Estate Agents Tunstall, Real estate agency in Stoke-on-Trent (Staffordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Your Move Estate Agents Tunstall

Reviews of Your Move Estate Agents Tunstall

J. L. B.

Since moving in to a rental property through your move Tunstall I haven’t stopped recommending to friends and family, the whole process was so smooth from the first viewing to filling out paper work and collecting the keys. Ian and the team couldn’t have helped anymore than they did. When we moved in to the property a few small Maintance issues had arisen that couldn’t have been found until after we had moved in but the team had someone out within a day looking at the issues and resolving it all no questions asked. They are by far the best agent I have rented with.

N.

As a current tenant of Your Move, I have to say they are one of the best letting agents I’ve worked with, they are responsive when issues arise and Ian and team are great to deal with. I would 100% recommend them. If I should need to move again I will definitely try and stay with Your Move Tunstall as my preferred letting company. Thank you for everything.

S. H.

House Sale We recently put our house on the market with Your Move Estate Agents. From the first meeting to the completion everything went very smoothly. Ian and his team kept the lines of communication open at every stage. We also used their solicitors which also helped the smooth transition. There are a few estate agents who wont carry our viewings whilst the house has a tenant but Your Move stepped up. We could have sold the house in about 6 weeks as it was sold subject to contract within 4 days after they placed the house for sale on their website. Due to the Christmas holidays and covid, there were a few delays. Thanks very much Sian and Andrew Holt

M. S.

Purchased a house through yourmove as a buy to let, Ian and the team were fantastic in keeping me updated through out the sale. i was so impressed with the service that i chose to reuse them again with letting the property.

N. W.

Just moved into a letting from this branch & the property is fantastic I would particularly like to praise the service and patience from the workers here, as they have been very communicative, straight forward and helpful during a very stressful period of time for us. I am very appreciative to all the workers here. Would definitely recommend renting through this branch!

S. P.

I am really so grateful to Ian, Christine and Bea for the professionalism, courtesy and patience they have afforded me over the last three years. I came to Your Move Tunstall after an awful experience with another estate agent (an online one with a colour in the name). Ian and his team were understanding and talked through my options in relation to my property. A decision was made that I would initially rent out my house which would allow me to recover financially with a view to selling in the future. I was kept informed of the legalities regarding renting and Ian and his team were able to rent out my house quickly. During this time, if I have had any questions, I have been treated courteously and professionally with every question answered. Phone calls are returned when promised and information has been clearly relayed and explained. In January this year I spoke to Ian and broached the subject of selling my house. Ian explained the tenancy arrangements, contacted my tenants and then arranged to place the house for sale in February. Approximately a week later the house sold and Ian and his team have done their utmost to ensure everything has gone as smoothly as possible; going above and beyond expectations at every turn. I highly recommend using Your Move in Tunstall, the service is fantastic and you absolutely get what you pay for. Huge thanks to Ian, Christine and Bea for everything.

S. P.

I’m purchased my house through Your Move, completing 3 weeks ago. This had to be the most hardest, frustrating purchase known to man. The vendor was a nightmare but luckily for me, Ian and team were there from start to finish. Christine is a joy to talk to, so polite and calm. Elliot was so helpful when he met me numerous times at the house when viewing and to be honest I don’t think the purchase would have gone through without Ian’s hard work and dedication to getting this to completion. I do know that when it comes to moving on I wont hesitate in using Your Move - hopefully Ian and team will still be there.

P. B.

i brought a house through your move, had just moved back from abroad it was a very stressful time. the help ian and his team give me was excellent , there support and professionalism was a great help to me, christine showed me the house, really nice person, someone was always there to help and answer eny questions i had, can.t thank them enough, would highly recommend them to enyone, if you want support; professional help, this is the team, look no further, thanks again.

J. B.

What a superb service Ian and his team provide. We had a house to sell and not living in the area together with lockdown restrictions this could have been a difficult time but Your Move to the rescue and from our initial chat we felt very confident we were in safe hands. The house was quickly valued and on the market within a week and even more surprisingly sold within days, from thereon in everything has run very smoothly, we have been kept well informed at every stage and also able to check online viewings which were booked and then later the progress of the sale as it progressed, from a personal point of view we found this very helpful. We would definitely recommend Your Move and especially Ian and his team who provided a professional first class service from beginning to end so our thanks to all of you. Jo and Keith Barnett

A. D.

From the minute we viewed the property we have bought through Your Move they have been excellent and supportive. Christene is an absolute credit to the company and been a delight to deal with. If I had any questions she was always on the end of the phone. Just want to thank you for all the help in getting the sale through for our first family home. Once again thankyou Your Move and a massive thankyou to Christene for dealing with it all. Highly recommended

J. W.

Very satisfied with the service from the your move team helping me to sell 2 properties and helping me through the selling process all in all ten out of ten Thank you so much Ian Minton

L. C.

Your Move Tunstall have just helped me sell my parents’ house in Chell. Ian and Christine were professional, responsive, helpful, knowledgeable and friendly. From the moment we had our valuation with Ian, we could tell he knew his stuff. This process has been difficult for us (solicitor delays!) and despite this Ian has been very helpful in pushing issues through, getting any problems resolved and has shown excellent communication and resolution skills. He’s provided me with updates literally days before the solicitor has got around to contacting me with the same information. He helped us fill in forms and provided sound, trustworthy advice. Even throughout the lockdown, they’ve never been unavailable! I would highly recommend their services to anyone considering using them. Our experience with Christine was equally good. She knows her stuff and is a brilliant negotiator. If you are considering an estate agent in this area I would definitely recommend them! Do it. We had other valuations and had one valuer from another agent who came in a flashy suit and spouting about how good their company was and how quickly he could sell our house etc and it all seemed a bit fake. Our gut told us to go with Ian because he was down to earth, honest and quite simply: trustworthy. We don’t have any regrets for going with Your Move. They have made a difficult time much more bearable! Thanks to the Your Move team in Tunstall, we’ll always be grateful for your help and support.

J. M.

Ian and his team offer great service, nothing was to much trouble sorting out reletting my apartment. Communication from day one till new tenant took keys was very professional. Would highly recommend you give these guys a call.

R. L.

We found your move to be friendly proffesional and responsive service provider . From the moment we contacted your move we were able to arrange a date and time for a valuation .On arrival ian introduced himself and we got to work, it was a stressfull time for us as we were selling a family members house with lots of memories within but ian and your move were respectful to this fact and showed compassion towards us and so friendly too .We used your move because there were no hidden costs and because of how we were looked after the house went up for sale with some lovely pictures and the house sold within the week . Everything went nice and smooth for us with updates from your move regarding where we were within the times leading upto the completion which at the time was roughly 16 weeks, we completed bang on time .We will use your move again and based on our experience would recommend your move .

M.

A fantastic team who worked hard to get our purchase completed even though there were various issues along the way through no fault of the estate agent. Ian and his team kept in regular contact and were quick to resolve everything they could help with. Thank you!

S. Q.

Had a great experience using yourmove Tunstall branch, we’ve purchased, sold and rented out property through the team and had fantastic support, great value, and genuinely honest and professional approach to our needs across the board. All you could ask for really. We’ll be using Ian and his team again. Good people, great service. S.Quinn.

M. H.

Bought a house in tunstall through Your move. Excellent all round from the team with all the delays from covid etc. Also sold the same house through ian at your move tunstall when refurbished. Superb again and had a buyer on first viewing who kept us informed throughout. Thanks to to ian, christine, beatrice and elliot at the tunstall office.. Mark and jill..

M. G.

I wanted to sell a property in stoke on trent in Oct 2020 and I was stuck abroad due to lockdown. I approached Ian Minton and he quickly understood my situation. He assured me that I don't need to worry and he will get it done. Ian found a potential buyer in 2 weeks and informed me about everything over e-mail. He helped me find a good solicitor who can deal with my special case. Started the process and I approached Ian for everything. I had lot of stuff in my house and buyer wanted the property empty. I again approached Ian for this and he gave me multiple options to choose from and connected me with one of reasonable clearance company. Ian not only provided me services as agent but went one mile extra and helped me at each and every step. Buyer side solicitors were slow but Ian kept me informed over e-mail through out the process. My overall experience with Ian and Tunstall office was a great experience and I could never imagine that I would be able to sell my house sitting abroad and during a peak lockdown period. I would highly recommend services of Ian Minton to everyone who is looking to sell, buy or rent. Thank You Ian!!!

L. B.

I recently purchased a property off a buyer who was using Right Move Tunstall as there estate agents. I was buying the property with a tenant in situ which made it an unusual purchase for me as this was my first time. From the word go, Right Move Tunstall did everything they could to make sure the purchase went through smoothly all the way through to completion. Ian and the team were so helpful on so many levels. I would be more than happy to recommend them and will be using them again for sure.

A. D.

Lovely people to deal with! High standards of professionalism and work ethic; responsive and helpful staff. Ian and Kristine were great and help us through all processes of purchase. Totally recommend them.

j. l.

I bought a property through your move 2 years ago. The same property your move now is doing the letting for me. Very professional people Ian and Christian Go out of there way to help you. There isn't any other estate agents i would use i would say your move is the right move.

P. H.

Today we viewed a property to rent through Your Move and we were very happy with this property and requested to apply for it … A lovely estate agent Lady called Christine Hapson showed us around and also dealt with our enquiries.. she was very friendly and professional and made us feel at ease .. we have viewed a few properties hoping to find a good one and Christine helped us enormously in finding and securing the one we fell in love with … a very kind lady and after a stressful time searching for a nice property this lady also has restored my faith in people … there really are more nice people than not and this company is lucky to have this lady on their team ..thank you Christine.

A. G.

Ian and the team at Your Move Tunstall have been excellent in marketing and finding tenants for my rental properties. Super efficient and always keeping me updated with progress reports. Would recommend without hesitation.

V. B.

We bought a buy to let property from your move tunstall and they have been brilliant from booking the viewing to completion. Christine who showed us around was very knowlegable and got our offered accepted the same day, she also booked us in to see the mortgage adviser as we wanted to make things as stress free as possible. Ian was our point of contact throughout the purchase and was always happy to help no matter how big or small the question and even helped us to fill out solicitors paperwork . After such a good experiance we decided to let the property through them. Beatrice talked us through the whole letting process and had the property on the market the day we completed and found us a tenant promply, she gave us regular updates on viewing's/feedback and once the tenant was found how it was progressing. Overall we couldn't be happier or thank the team enough. We now wouldnt go elsewhere.

J. W.

Recently used the Tunstall branch to sell our house, we found all the staff to be very professional and helpful. Always tried their best to help us. Would definitely use them again and recommend them to friends and family.

S. J.

We used Your Move in Tunstall for our recent house sale, they were very professional throughout the whole process, very responsive to any questions that we had and created an excellent advertisement for our sale. We would defiantly use this branch again if we need to.

D. F.

We have recently purchased a property via Your Move and are now re-letting this with the same team. Ian and the team have kept me updated every step of the way and are very knowledgeable in what they do. Would 100% recommend to other buyers and investors.

S. M.

We recently purchased a property with rightmove. Ian was fantastic, he was always willing to help and provided updates as soon as there was any progress. Nothing was too much trouble. Fantastic customer service. Thank you!

M. “.

Ian, Beatrice and Christine have gone above and beyond all expectations during a rather tricky house move, we purchased a property and sold our own with them. Might just have to call them to catch up as they became an important support system during a stressful time. Thank you from us all at our new home.

P. S.

Having purchased several properties from Ian and the team,we have found them to be very efficient and helpful on so many levels. Ian is very clued on areas to buy into and helping in manage the property. More than happy to recommend.

t. t.

100% would go to your move in Tunstall all of the staff there including be, Chrissie and Ian all go above and beyond for you to get your home. We have been put on a one month rolling contract with our previous landlord and with us having three little girls we need security. Chrissie understood that right away and got up the house on hold for us that day! And with my partner being self employed be has done everything possible to help us with all the paper work. They will never rip you off they speak the truth. Thanks so much to you all. X

M. L.

I have just bought a property from YourMove Tunstall. Fantastic experience, Christine (who showed me round), Ian and Beatrice are all very helpfull and proactive. A+

M. S.

Totally 100% if there was 10 stars i would give 10!!!! Firstly Steph was awesome. Sorted my mortgage and held my hand through the process and made it so simple for me. Brilliant Christine showed me around my now new home and was also brill. Had all the answers and then got me a fantastic deal on my house. Can’t thank Her enough. Beatrice has also been fantastic. The whole team so far have been the ultimate professionals. And last but not least Ian Minton....what can I say?? Ian has been magnificant and helped and answered all my questions(however mundance and simple they may have been)and literally held my hand and helped me out with chasing solicitors etc. He has always answered and returned my calls and emails promptly and with all the information I have needed. And He has never given me the brush off or been off(and trust me i have been emailing and calling alot lol)... So too end my reveiw all I can say regarding Yourmove at Tunstall is the team is they are fantastic! Professional, curtious, helpful, patient, informative, knowledgeable and 100% recommended. Use Steph if you need a mortgage and definitley use Yourmove Tunstall if your looking to buy in the area Thanks to you all for all your help... With many thanks Martin Smith

M. R.

A big thank you to Ian Minton and his Tunstall team , as first time landlords moving abroad ,we were looking for a fully managed stress free service and Your Move have delivered, can’t thank them enough

A. G.

I have both bought and sold property through Your Move Tunstall. The service is professional and they do their very best by their clients.

S. M.

Great team at your Move Tunstall. ian and Beatrice always happy to help and always answered all of my questions promptly. Could'nt be happier with the service and professionalism. Will definitely use them again

G. H.

Your move helped to make our first move in 30 years as smooth and efficient as possible. They were professional but friendly. We were valued and supported by all the team. I would recommend them to anyone

J. M.

Bought our first home through Your Move Tunstall and we can't be happier. The whole team were very helpful and communicative.

S. A.

During these difficult times, Ian and the whole team went the extra mile. Always at the end of the phone, quick response to any questions regarding our sale. Made our dream possible. Thanks to you all.

D. H.

I have used Tunstall Your Move as my letting agent for the last 15 years and they have always been very friendly, professional and a pleasure to deal with.

J. F. B.

We are landlords using your move as our agent. We use their fully managed service. They found tenants within 2 weeks. They kept us informed about the process, feeding promptly.

Z. K.

Thank you so so much to all your team for your hard work. Your all amazing and I would definitely recommend you to all my friends and family🤍

P. K.

Used the Tunstall branch to sell my house, They were excellent from start to finish always kept me informed, helped me with some issues that i had put my mind at rest, can not recommend them enough, will use again, five stars.

L. K.

We’ve used your move for two moves now I feel as though they generally care ! They are helpful and always willing to advise and support I would 100% recommended your move to any one !

s. k.

so pleased with the service we have recived from ian and staff at your move tunstall , we were imformed of everything that was happening, when retenating our property, a very profeshional team, while being friendly at the same time thankyou so much sharon and chris keers

M. M.

I have worked with Bea from your move Tunstall branch for a couple of years now. Bea helped me find my first btl property and is currently renting out a number of properties for me. Bea and all the team are very responsive and efficient especially as I am not local to the area. Sue and Malcolm

A. R.

Your Move staff have always supported me as a landlord and quick to find me a tenant. Staff friendly and professional at same time.

G. G.

Excellent continued service from Ian & his knowledgable, helpful & friendly team in Tunstall who I have used for a number of years as both a landlord & purchaser. Would highly recommend.

B. W.

It was a pleasure to deal with Ian at Your Move. He could not have been more helpful. Highly recommended.

c. s.

Excellent service from Ian and the team on looking after our rental property nothing was to much questions answered the same day. many thanks Ian. chris & Angela Scott

j. a.

From the first meeting and valuation I had a great experience from manager Ian and the team , Ian had great local knowledge in the renting sector and guided me through the who process making my job as a landlord much easier and stress free, And not to mention they secured a Tennant and completed all checks within a week of listing, That’s pretty impressive def 5 stars for me,,,

V. P.

I used for selling one of my property and I must say It has been such a quick and smooth process right from start to completion..

C. S.

Just bought a property with Your Move. Very pleased really. Staff very helpful and responsive, overall very satisfied!

D. H.

Amazing service provided by the top estate agent in the area. The team are always on hand to assist when it’s needed and provide invaluable professional advise. I really couldn’t recommend them enough.

H. F.

Great Service from everyone, from Ian to Christine and Elliot! Much Appreciated!!

R. H.

Absolutely amazing service given by lovely people, the best letting agent I have ever used. Perfect.

D. C.

Dealt with Tunstall branch for over 4 years. I would highly recommend, they always go above and beyond to help.

S. F.

An extraordinary team....they very nice and if you have a problem they're very understanding and trying the best way to help you and resolve....thank you very much Ian ,Christine and Beatrice and to all team Your Move

a. r.

Very helpful Ian and the team were very friendly and did everything they could to sell our house

g. f.

Efficient and friendly. Property got sold very quickly and communication was always good.

K. D.

I've mainly seen or spoken too Beatrice but when she's not been in the office I've spoken to Christine. All the staff are friendly and always there to help.

K. J.

Customer service you g lady Extremely helpful, greeted with a beautiful smile. My previous visit had to deal with a very unhelpful staff

M. P.

Amazing service! House sold within a week. Great staff x

i. g.

what an absolute dream team! nothing more to say!!

j. B.

Loads to see. Changing all the time due to restoration of the destroyed buildings.

M. H.

Great place very professional

K. M.

Very friendly

A. G.

Many thanks to Ian and the team at Tunstall who have managed two apartments for me over a number of years and also had oversight of the recent sale of both. The team have always been very professional and proactive in advising and informing me of everything in the management of the apartments which gave me peace of mind that the apartments were being well looked after. I would highly recommend Ian and his team to anyone when it comes to property management, sales and advice.

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