Reviews of Fresh Estate & Letting Agents. (Real Estate Agency) in Swansea (West Glamorgan).
Fresh Estate & Letting Agents
48 Uplands Cres, Uplands, Swansea SA2 0PG, United Kingdom
Description
Information of Fresh Estate & Letting Agents, Real estate agency in Swansea (West Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Fresh Estate & Letting Agents
Sunday
Closed
Monday
9am–5:30pm
Tuesday
9am–5:30pm
Wednesday
9am–5:30pm
Thursday
9am–5:30pm
Friday
9am–5:30pm
Saturday
9am–4pm
Reviews of Fresh Estate & Letting Agents
J. L.
We are a property investment Company and have used Fresh since 2020. Our experience if the letting team there is first class, always available by phone or email and very helpful and open with queries and questions. We have used a few of their letting services such as Full Management down to just Finders Fee both are reasonable v.competitive prices. We find their referencing process is particularly good if give we have peace of mind that the right tenant is selected for each of our properties. Definitely a breath of Fresh air within the industry 👏🏻👏🏻👏🏻
Joe&Sam Lucas - Upgrade Property Ltd
T. H.
Fair accurate advice given on both options of selling and renting.
Two advisors came to inspect our property, providing relevant information. We felt they were professional, polite and not at all pushy. We were given a comprehensive info pack to remind us of all that had been discussed. The other thing I liked was that they responded quickly to emails with answers to any questions we had. Highly recommend Fresh Estate and Letting Agents.
J. R.
If your looking to sell or rent your property in and around the Swansea area Fresh should be your first choice in agent.
I Have used fresh to find me tenants and to sell a family members property. They were quick to respond to any query, priced the properties well and found me a buyer and renter in a very short space of time!
Well done Fresh, keep up the good work!
T. H.
We have rented our house in Swansea with Fresh lettings for the last year and since Oliver started he has been an excellent property manager. Oliver has always responded very quickly to any issues we had with the property and made sure these were resolved to a high standard. Thanks Oliver for all your help with the house and making sure our stay at the property has always gone smoothly.
D. M.
When I was looking for a property I found Fresh Estate Agents to be very approachable, professional and extremely helpful. The staff were very accommodating and walked me through every stage of my journey as it was my first time I was grateful of their understanding and patience so I could make the right decision for me and ultimately not them something I hadn’t experienced with other local agents. I would recommend Fresh Estate Agents to anyone looking to rent or to buy.
M. C.
Rented a flat through Fresh for 6 months, absolutely no problems, always very prompt when reporting stuff. Lovely staff, really easy to talk to and get hold and very accommodating when I was moving out and across the country for work. Would 100% recommend renting through them! ^_^
L. F.
I bought a house with Fresh last year and couldn't rate them highly enough - being a smaller agency I felt I recieved excellent customer service and knew the staff personally throughout my experience. They always responded promptly to my emails and I never had to chase them. Highly recommend
S. D.
From initial contact through to signing my tenancy agreement the team at Fresh have been absolutely amazing. They are all professional, friendly, supportive and helpful. I would highly recommend this agency. Thank you so much for your help in this currently challenging market place.
J. C.
We have used the services of Fresh to buy and sell properties, and manage the letting of a HMO. They always provide a top class service across all aspects of their work. The staff are professional at all times, and always kept us updated along the way which made thing much better for us. I would highly recommend them!!
A. O.
All of the staff at Fresh are friendly and a pleasure to deal with. Their knowledge of the property market within Swansea and the surrounding areas is first class and I would not hesitate in recommending them to any friends or family.
P. H.
Over and above what we expected.
We have rented in this area many times in the past. The Fresh staff worked very swiftly to help us in challenging circumstances to get a rental home. They were all very happy to help and really got the job done in a swift and friendly way.
Would strongly recommend them based on our experience.
t. f.
Matthew and his team were very professional and acted promptly from the start of the agreement. I had previously had tthe property for sale with Dawson's at Sketty, who were frankly disappointing throughout the time period the property was on the market with them. Fresh were much better and from day 1 to now and have really not put a foot wrong. Photo's, Advertisements, Communication, higher number of viewings, overall enthusiasm of staff etc. has been top class. e.g. I have received a phone call immediately after every viewing; at Dawson's I had to chase them every time there was a viewing, to see how the viewing went, so customer service far better with Fresh. Matthew and his team delivered what Matthew promised me he would, by selling the property quickly and delivering excellent customer service and communication throughout, and......i'm very hard to please and don't give praise lightly! I would recommend Fresh Estate Agents to anyone wishing to sell their property. Agency Fees were also very reasonable and fair for the amount of work they did throughout; at just 1%......thank you Matt and Team!!!!
A. S. S. L.
I currently rent a 4 bed property in Dunvant off you and have done since September 2020.
Staff are always polite and professional but jobs are slow to get done and some of the issues at the property pre date me and my kids actually moving in 18 months ago, contractor promises to get things sorted telling myself and Alicia but then goes weeks of no communication until I chase things again.
One of the most serious issues that pre dates us is a cracked balcony door window that scares me with the kids as if they knock into it and breaks away will cause serious injuries.
I know Alicia has chased this many a time and neither her or myself seem to get anyway.
Maybe using a different contractor if other is too busy may be a solution.
I want to give more star rating but sadly because of unresolved over many months at present I can not do this.
But please rest assured the staff are always lovely and try but need more assistance now.
I think the owners response is very unprofessional and it also reflects you as an agent because it is for you to chase and not me as a tenant. As a business owner myself I suggest you respond in a more professional manner and not on the offensive and with your assistance will gladly alter my review.
To be honest with the owners response I am.in a mind to change to 2 star but I won't because I am hoping I will have a much more professional response in future
D. B.
Fresh Estate & Letting Agents have been an absolute pleasure to deal with. Professional, quick responses and overall a smooth and very pleasant experience. Thank you!
N. M.
Fresh were great in handling my property needs. The service was great, advice thorough and very helpful, always keeping me updated. Given the recent years with covid, they made the process as smooth as it could be!
A. S.
I have been very pleased with the service provided by Fresh.
All the staff are really obliging and always at hand to solve a problem. Thank you for your efforts!
R. S.
We have used Fresh for many years for rentals and have recently sold a property for us, very happy with the service provided and highly recommend.
P. O.
A highly professional outfit, my dealings with Fresh have always gone smoothly, they go that extra yard for their clients, which is why I deal with them on an ongoing basis.
L. H.
Have used Fresh for over 10 years. Great people to deal with and have never failed to find students for my properties.
D. O.
My Family and I have been Tenants with Fresh Lettings for a little over a year now and we have nothing but praise for them. After a nightmare experience with Darlows, we were skeptical about renting through another agent. Fresh however, have surpassed our expectations. They are friendly, polite, professional, responsive and helpful.
Adrian is our current Property Manager and he is just brilliant! He recently helped sort out an issue in such a short space of time. All other Fresh Estate agents staff we have had any dealings with have also been great. We been helped by Alex, Steffan, Rob, Emma, Rebecca and Courtney. I highly recommend Fresh Estate Agents Uplands branch.
j. b.
Having tried to connect with alot of agents and landlords, in my search for an aprtment in Swansea, I find that Fresh Estate is the most responsive to enquireis and always ready to help. The company worked around the clock to ensure that I met my timeline for moving into the apartment. Shout out to Rob, Claire and Adrian!
The company's customer service is also very exceptional. I have had to refer the Fesh Estate to alot of my clolleagues and I'm getting positive feedback about the company's responsiveness. Lastly, the apartment is consistent with what I saw in the videos and pictures. Great quality.
M. E.
Absolutely outstanding service. Very polite, professional and above all put our minds totally at ease. We would highly recommend using this company to anybody!
M. J.
I used Fresh to manage the letting of my property over the last 2 years. From my initial enquiry to them regarding their fees & services, right through to the end of tenancy; I have found no fault! Rob in the lettings team was especially helpful throughout. The communication is second to none as any query I or my tenant had, was responded to and dealt with in a prompt & professional manner. I had immense confidence that my property’s let was in very safe hands meaning a worry free time for me! Management fees are very competitive (as are their selling fees from when I sold a previous property through Fresh). Overall I highly rate this local business and would 100% use them again for landlord services / sales.
A. T.
It is my first time renting a property and was very nervous as you could imagine. I went to fresh and wow what an amazing team, they went above and beyond, I was so amazed at the warm welcome I had and the service I received, Dean, Rebecca and Claire done everything for me and to be honest they went beyond my expectations, and I would like to point out I was so so nervous they took me under there wing and didn't want me to jump in to any property, they wanted it to be right for myself, absolutely amazing and can't thank them/ team enough
H. L. G.
A pleasure to work alongside a company that is both professional, and articulate in all aspects of sales and lettings. Budget Beds Wales has worked with Fresh for several years now, and we wish them best wishes for the future.
U. S.
I have always been happy with all my dealings with this company.They have always been exceptionally professional in all aspects of their responsibility.
A. R.
I used fresh to sell my property in llangyfelach.
Service was second to none. Attentive, helpful and professional.
I will use them again without hesitation if I need to sell etc
I'd recommend to anyone
Adam
P. L.
Fresh Estate Agents have always given us great service, especially Nick Clark. Thanks a lot!
K. B.
I would personally say that over the four years renting with Fresh there have been some ups and downs. My partner and I had several property managers during our tenancy, and haven't always had the best experience. Having said that, I would like to make a special mention to Rebecca, who has been fantastic throughout the latter part of our tenancy. Always responded to emails promptly, and did everything she could to help us with any issues that we had. Always an inviting atmosphere in the office, and a friendly manner over the phone.
b. g.
Both Rob and Rebecca were extremely helpful in booking a virtual viewing and taking me through the application process. A big thanks to both of them for answering all my questions. I'm so happy I have secured my property with them.
C. S.
I would highly recommend fresh , they where very helpful and always keeping us updated on viewings ,we will definitely use them again
E. P.
I have been with Fresh for three years, these three years gave me an opportunity to discover and take part in the "Fresh Approach" they promised me when I originally signed up and entrusted them with my flat and its safety. Throughout three years I acquired sufficient knowledge about the methods, attitude and intentions Fresh deploy in looking after my most precious and important possession - my flat and its future. To my great relief and satisfaction Fresh have lived up to their promise of respecting my property,myself, my interests and, very importantly, my tenants. The fact that they did not deviate or invalidate their Fresh Approach commitment to myself, my flat and my tenants - gives me very well founded confidence to provide this google review based on three years of evidence, proof and learning of what Fresh are all about.
Communication is the key point for me, Fresh keep communications good and regular. I live a long distance away so the team at Fresh make sure they act in my best interest financially when negotiating with third pirates on my behalf: plumbers, engineers. They do their best to find the most suitable contractor for my flat and my budget. And, whilst doing this they keep the tenants' wishes, convenience and most importantly their safety at the forefront of all their actions.
Through these years I have encountered different methods and approaches Fresh utilised in communicating with us - clients, and found the latest method - a team centered, team led approach most practicable and reliable. In the past I have benefited from a single agent and landlord partnering approach when one particular team member was in charge of my flat and everything relating to it. Since, Covid 19 I have received the team led approach when I can liaise and communicate with any member of the team and don't have to wait until my assigned agent is available. The team led approach gave me the reassurance I needed that if my assigned agent is unavailable I am still in the safe hands of the whole team. I had a chance to encounter more than one agent, their skill and delivery. I found out that the company seems to employ only reliable and personable staff. Everyone I have encountered has been professional, extremely helpful and efficient. This also means that nothing is left unanswered or unaddressed, because as soon as there was an uncertainty or confusion the director emailed me to put my mind at rest, without me even asking for it - this saved so much time and uncertainty.
I realised that Fresh have the ability to put themselves into the shoes of their customers, which gives them that ability to relate, understand and take the correct decisions based on the client's unique circumstances. Fresh are never at any stage pushy or condescending they, never make educated guess but always pay strong attention to storing and documenting details. They are very knowledgeable and experienced in the industry and deploy their knowledge and expertise for the good of their clients. I found that Fresh are very flexible, open minded, never over promise but deliver exactly what they promise in their contract. I know I can trust Dean, Rob, Claire, Rebecca, because they have demonstrated they respect and value their Fresh Approach and will do their best to make it work for me as long as I remain their customer. Thank you and I look forward to communicating with you in the future, your client, Elene P
j. g.
I have probably dealt with over 15 letting agents in my time as a tenant over the years and none have been as impressive as Fresh. Everyone is really friendly and helpful and are easily contactable. They are keen to get things ironed out should any issues arise and they always keep me informed about what is going on with the property I was renting from them. A huge plus was that things also got fixed out of hours which was great. They were so good that I continued to rent with them when i moved house within Swansea and were very helpful to make the transition hassle free. Thanks to everyone at Fresh.
E. B.
Thanks to Dean and Emma it was easy to find a home in Swansea. After contacting Fresh, they quickly arranged several viewings of properties tailored to our needs (of course, following covid protocols). Would definitely recommend :)
J.
My flatmates and I are really happy and content with Fresh Agency. They made everything easy for us: finding a house, moving in whenever we wanted to, and even problems with the accommodation were always solved quickly. Any questions we had were directly answered. We can definitely recommend Fresh to anyone looking for an accommodation!
e. p.
I have dealt with Fresh and its professional team for three and a half years and have provided my grateful and very positive feedback of the high standard of Fresh Business. This time, I would like to review Mr Rob Chipp, my personal property manager. Personal Property Manager is a very well established feature of Fresh Business which has been most useful and beneficial for me and my property. Rob has been managing my property for the last 18 months and his high standard and professionalism shines through his work. Rob has proved to me that my flat and its occupants are in genuinely caring hands. Rob has the ability to assess every situation very objectively as well as see the issue from my own personal view point. He always tries to step into my shoes and provide the most favorable solution. Throughout these months he took every opportunity to learn what my expectations and priorities are. He never stops learning and listening to whatever I have to raise, because successful property management is based on the relationship of trust and impeccable communication. He always goes far and beyond his job description and does everything to bring about the outcome that is favorable to me and the tenants. I know that things will not always be easy or plain sailing and sometimes finding the suitable solution involves prolonged discussion and communication, which is never a stumbling block for Rob. I know that I can fully trust him and his thinking. I know that it may take some time but he will do everything to support me. He is never tired of communicating and explaining. Rob always replies immediately when there is an urgent issue. If his reply is not immediate, I know that he needs to research and get back to me. He knows exactly what is best for me, and I fully trust his opinion, he negotiates on my behalf with different contractors and never gives me an unverified answer. His reply is always based on evidence, feedback and experience. He has volumes of experience, but never imposes his knowledge or patronizes, he is very humble, compassionate with the ability to feel another's difficulties. He has no preconceptions but accepts my suggestions with open arms and mind and often brings it into action . The knowledge that I can trust him has brought me great relief in knowing that Rob's advice is something I can rely on and learn from and don't need to double check it again independently. I have learnt that I can approach Rob with any trivial or major issue and he will not let me, my property or my tenants down. After these 18 months of Rob being my personal property manager I came to understand that the successful outcome is deeply rooted in Rob's ability to listen, understand and provide adequate response; he never gives default answers, false or inflated promises. No issue is too small or too big for Rob, and for me, I know that the road which is paved with trust will always deliver the best outcome for the tenants, property and myself.
D. D.
From the moment their sales team stepped foot in my property I knew I would be using them. I found them to be extremely positive and professional. They valued my house above what I thought I would get and delivered on that value. They chased potential buyers. Kept in constant touch on updates. Absolutely faultless throughout. Definitely recommend to anyone
B. A.
I've been dealing with Fresh for 8 years and can honestly recommend them. Their sales service is a cut above the rest. I'm a big advocate of using local, independent businesses (where the price is right too) and know from experience that Fresh wipe the floor with the Online agents by a country mile. Having recommended to numerous friends, I am always told how they value realistically, with thorough research - which was my experience too.
J. M.
Staff at Fresh were so professional from start to finish !!!
Sue I must say was amazing, so friendly and on the ball. I would definitely recommend Fresh Estates.
M.
We left our house search a bit last minute but surprisingly Fresh had so many nice properties left at the end of the academic year! The staff all seemed lovely and approachable - they gave us really genuine advice and were flexible with our upfront payments. Would definitely recommend to other students!
M.
Written form perspective of a student
Main reason to go with them was the admin & rent price, much lower than others
First impression wasn't great, was given wrong keys (had to walk back to agency to get correct ones), bills didn’t quite get set up correctly, and house wasn’t quite cleaned up to the standard other agencies with higher admin, deposit and rent costs have (although I have seen the same cleaning up from some other agencies with higher costs). Things have improved a bit over time, and also we got assigned new property manager (Alun) who did a better job.
There were a few issues with the house, which did get sorted by the landlord/agency, however those issues were not sorted in quite the time we would have liked, although we did keep in mind the low rent+admin price we were paying.
Deposit did get returned within the timeframe specified (30 days) so no problem there.
Keeping the low admin+rent costs in mind, 4/5 stars
A. I.
Cannot recommend Fresh enough, top notch communication, maintenance, and overall service. Just a week after moving in, they had my toilet repaired, carpets replaced, garden cleared, new fridge freezer installed, the whole property was deep cleaned since I viewed it.. Just overall Fresh is the way to go for moving. 100% recommend them, fantastic overall!
E. J.
Aisha was very friendly and helpful when looking for a house to buy. I would highly recommend this service.
X. F.
Emma and Dean were always ready to help and we found our happy new home with them in under one week. They are professional, friendly and flexible. Highly recommended.
P. J.
Have used fresh for several years letting my properties. They have been top notch , letting in over saturated area, where other letting agents have failed to let properties. They appointed one person to manage property ,which works very well . not like other agents I have used , when you phone with a query , the staff don't know what your talking about ,as they are unsure who dealt with the problem. They are on the ball with Contacting you , about a tenants problem, getting it resolved quickly ,keeping tenant happy. I have also put a property up for sale with them, they were also very professional , knowing the market well on pricing and keeping you well informed on viewings.recommending things to help with sale . So far, all staff I have dealt with have been professional and friendly. I would highly recommend ,as have tenants renting my properties.
L. T.
When first with the letting company (as a student tenant) we had many issues at the property including broken plugs, a broken bed and even a faulty boiler. The property manager was absolutely rubbish and it took them over 3 weeks to solve any minor problem we had. However, after complaining to the manager a different property manager was assigned to our house.
Problems still arose like any other student property but the new manager was clearly more competent and solved the problems within 24 hours even when the problems were significant- almost unheard of with student letting companies! Not only was the new property manager amazing at her job, she was also more friendly, helpful and welcoming whenever problems were brought up. It is extremely nice as a student to be talked to like an adult and get a decent service when you are paying for it!
As for the people who had problems and give lower reviews, I recommend getting the company manager involved (obviously a stern word can sort people out). I would have given a full 5 stars if it weren't for the problems that we had at the beginning of our tenancy but overall a brilliant service when the right people are involved!
L. T.
I have found the team at Fresh Lettings to be very helpful. If there have been any queries or issues the team have responded the same day and have done everything they can to advise or resolve any problems. Would 100% recommend.
W. L.
I have worked with the team at Fresh for a number of years and have always found them to be fair with fees, responsive to my queries and have always delivered what they set out to deliver. Bec in particular has been a star!! Well done guys
J. B.
Initially had problems signing a tenancy agreement as the house we were interested in was signed by someone else without them telling us.
Property we are in now is old and has problems, but Fresh have managed to sort out the majority of these quickly (some are out of their control and up to the landlord..).
Staff are friendly and helpful, in particular James. Mixed experience with them. Communication is often slow and misinformed.
S. 7.
Approached Fresh as a first-time house buyer, and couldn't have been happier with the house-viewing process - Andrew was well-informed about the house, welcoming and absolutely transparent about the house-buying process. Couldn't have felt more at ease with what can be a stressful process. Would definitely recommend to other first-time buyers.
k. H.
Laura and the Fresh Sales team helped me sell my property. It was an smooth, easy process from beginning to end, and I highly recommend this company to anyone trying to sell their property. They were all efficient, replied to my queries promptly and always had time for me. Thank you Laura and Fresh Sales for all your help, advice and getting the property sold without any problems!
C. L.
I went to Fresh to find my student accommodation whilst studying for my Master's degree in Swansea University. For what is a stressful enough time during such an intense year, thanks to Fresh, I was able to have no worries when it came to my student house. Their wonderful, friendly team ensured that I was able to find a property suited to my needs in a timely and orderly manner, as well as being there in the event of any questions I had during the year.
With so many things going on during the years of student life, having everything run as smooth as possible is the key as the last thing we need is something else to worry about. I am speaking for myself and many others in saying Fresh are absolutely brilliant in helping the process go as well as it possibly can.
I have recommended Fresh to a number of friends and acquaintances for both personal and professional reasons and will continue to do so for many years to come! :)
r. g.
Agents were very good, any issues were sorted quickly, Rob showed us round for the viewing and made sure we were happy with everything, answering all our questions.
A. G.
From the inital enquiry with a rented property I was interested in, the service provided has been excellent . I had not rented for quite a long time and the team at fresh talked me through all the procedures, paper work and kept in contact with my on a regular basis until my contract was finalised .
Dean and has staff were very professional and friendly and the whole process from start to finish was hassle free . Definitely recommend Fresh Estate agents to perspective buyers or for those looking to rent a property in the future
D. T.
From the inital enquiry to the viewing the service provided was brillant.
Regular phone calls to update us on stages searches etc.
I am so glad we used Fresh, as we were reccomened by friends to use them, and they were oustanding.
Cannot praise or reccomend this Agent enough.
I have bought Two houses before, and had to chase things up, this was far from the case with Fresh, professional and polite, nothing was too much.
We forgot to take measurements when we viewed the property, I called them 3 weeks later and asked if we could have access just to get what we needed, this was arranged within 2 minuites.
If your thinking of selling or buying, please use Fresh, special thanks to Laura( Branch Manager) and her brilliant team.
R. O.
Fantastic service and very friendly and responsive staff was our experience.
There were no issues from start to finish. We had to contact a couple of times once regarding the washing machine I believe and staff member Rebecca was around within the hour.
We were very impressed and would not hesitate to use these again.
5*
S. C.
We used a rival agent initially to market our property - but we are so pleased to have used Fresh. Our house sold very quickly. Very professional staff who had an extensive knowledge of the area and type of property being marketed. Would not hesitate to use them again. Thank you
K. L.
Thank you Fresh for sourcing my son with a student room this September. We entered a mad rush trying to find a property and viewed some truly poor properties with other agents. We also found some of them very pushy. We met with one of your team and they showed us 3 excellent rooms and explained the process clearly and without pressure. Thank you again
B. G.
I received excellent help from this agency. They were understanding throughout my house hunting process as my requirements and conditions changed right through to the final decisions being made. I highly recommend them to anyone not too sure whether or not to contact them for aide.
G. S.
Unfortunately, we had a few issues with difficult estate agents prior to moving into the property. However, once we moved in all of the support we received was incredibly helpful and any and every issue was resolved as soon as possible.
A. H.
Very Professional and efficient. The rentals team were very helpful when finding me the right property so thank you! 10/10 recommend.
S. J.
After dealing with numerous letting agents over the years, I must say that Fresh were fantastic from start to finish.
The lettings team were always pleasant, helpful and professional. They made the whole process of letting a property easy and stress free
M. E.
My son has just bought a house with Fresh they are a highly professional company from the viewing to completion, all enquiries dealt with quickly and efficiently, pleasant staff whom greet you with a smile when you enter the offices. Would recommend them to anyone wanting to purchase or sell a property.
Thank you to all the staff.
E. J.
Fresh gave us sound and impartial advice from the start without being too pushy like most other estate agents. I would recommend them to anyone who is considering selling a property, they really are a fantastic estate agent
g. h.
Couldn't fault the service from Fresh, from time of valuation to completed sale. Very helpful, friendly and professional, always on the other end of the phone to answer any questions, and kept me completely updated the whole time. Would definitely Highly recommend.
A. D.
Well done Fresh Lettings, your service and attention to detail has been excellent. Your staff have shown me that they are knowledgeable, experienced and most importantly committed to ensuring that they provide first class service to all of their clients. Keep up the good work.
G. A.
My experience was very positive with Fresh. I was a tenant of theirs for 3 years during my studies and always found them to be helpful and professional. I would definitely recommend them to other students looking for accommodation
J. C.
Very professional service from Fresh, Sue was always on hand with any queries and kept me updated through the process of a difficult sale. Charges were reasonable and would highly recommend to anyone looking to buy or sell.
S. &. L. w. M. W.
Fresh manage my flats in Port Tennant perfectly. Always keeping me informed of movements and any maintenance issues. Nothing is a problem for them. Highly recommend to any landlords.
A. J.
Rented through Fresh twice, and had a brilliant service each time. Staff are friendly and helpful. Would highly recommend!!
L. E.
Robert Chipp has recently taken over our account with Fresh and has been doing an amazing job. His communication & problem solving skills are excellent and carried out in a timely manor. We are in good hands with Robert and really appreciate it!
J. C.
I would like to thank Fresh for the quick and efficient way they sold my house. I was given valuable advice and they always kept in touch with progress. Very professional and a lovely team, would highly recommend to anyone looking to sell their home. Miss J Collins
W. H.
I lived in Swansea more than 12 months in my opinion the best letting agency to deal with is Fresh Estate & letting Agents as they have friendly staff and they were really helpful while I was renting from them also they have a good system which called deposit protection that protects your deposit.
D. E.
I received fantastic service from this letting agency,
Not only did they have a responsive and polite answering service, but they called back exactly when they said they would!
Theres nothing worse than waiting for a call back or having to chase it up!
Thank you Fresh lettings! A 5* stress free lettings agents...Thank you
j. b.
Very helpful so far, especially Alun (our property manager) who has gone out of his way to make our moving in easier which he had no obligation to do, by far the best service we have received from an estate agent during our time in Swansea.
A. D.
I have found Fresh Estate and Letting Agents to be the most professional company in our area keep up the excellent work
B. J.
Very professional and helpful staff, always quick to resolve any issues and answer any questions! 100% service given always!! Definitely the best estate agents in Swansea!
A. G.
Fresh were a decent agency to be with, all the problems were solved within a reasonable amount of time and very profesionally. They were friendly and curtious to us during our time with them.
A. J.
All the staff members showed genuine care and interest in helping, as though they were looking for a house for themselves. Great service and couldn’t be happier with how things went. 100% recommend.
L. T.
Fresh are professional, efficient and a pleasure to deal with
C. R.
Honest, reliable and professional was my experience with Fresh. I would highly recommend their services to any landlord looking to rent their property
L. F.
I have been with fresh estates for 2 years the service has been outstanding...Rebecca in lettings has been amazing,always respectful and professional. Highly recommend Fresh.
K. M.
I am very grateful to Rachel at Fresh for all of her help with finding a flat to rent - she was very friendly & considerate and we managed to get everything sorted quickly & with no hassle.
J. B.
I would like to thank all of the staff at fresh lettings for renting my propery for me.
The whole process was efficient and easy for myself as they kept me informed and sorted all the Finer details out.
Great service
Thankyou again
Jonathan
A. G.
Great service from start to finish. Easy contactable and always quick to respond to any queries 👍
L. B.
Fantastic service and professionalism, could not do enough to help us find our dream home. Thank you for all your help and patience. Mrs. Brown Landore.
L. B.
Amazing company that will go above and beyond to provide a top class service
D. D.
Fantastic service. Highly knowledgeable staff that were able to direct me towards the properties suitable for me. Would recommend!
J. S.
I found FRESH to be very professional and very helpful. Would highly recommend.
M. G.
Great service, great to deal with and great people. Highly recommend Fresh.
R. J.
Really good experience with Fresh, sorted out any problems we had with the student accommodation and couldn’t have been more helpful throughout the year
S. R.
Professional and friendly staff, great communication.
would recommend for selling and letting properties
Five star company and service
P. O.
Extremely helpful and professional. I would highly recommend them to anyone looking for an apartment.
D. D.
I have been dealing with Fresh for 7 years and honestly recommend them 👍
J. B.
Brilliant service! I definitely recommend Fresh as the go to estate agents!
E. K.
Really helpful and easy to deal with, answered all queries quickly and professionally, very happy with the service I have received.
F. T.
Lovely staff, quick to respond to issues and houses of a good standard for students to rent
V. H.
Very helpful and go the extra mile.
D. C.
Great experience with the staffing and professionalism!
D. G.
A personal service from friendly and professional staff, would definitely recommend!
A. D.
Great service, good rates, would highly recommend.
C. D.
A+ service from all the team! Friendly and professional!
A. J.
Can't recommend highly enough
I. B.
Great for letting
A. E.
Fresh offer a professional service, as trustee of a trust fund which rents to students, the team a great job finding students, collecting funds and making inventory checks. The team also advise on updates and have a good network of contractors for repairs/ maintenance / fire safety. They are also well connected to Swansea council.
B. H.
W. M.
D. l. N.