Reviews of John Francis Sketty. (Real Estate Agency) in Swansea (West Glamorgan).

John Francis Sketty

28 Reviews

26 Comments

Real estate agency

Real estate agent

41 Gower Rd, Sketty, Swansea SA2 9BX, United Kingdom

Description

Information of John Francis Sketty, Real estate agency in Swansea (West Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of John Francis Sketty

Reviews of John Francis Sketty

A. T.

The service we received from Louise and her team at Sketty John Francis was excellent from start to finish. They were professional and provided excellent communication throughout. Louise made what was a difficult and stressful time so much easier. She was friendly and approachable at all times and didn't mind me pestering her with questions.

D. H.

Never dealt with estate agents before (like many people), but I can truly say that the team at John Francis in the Sketty branch were absolutely fantastic. Genuinely couldn't thank them enough. Already a difficult time with dealing with the loss of my grandmother, they helped with absolutely everything ( far more than other people), on hand at anytime with help and assistance on what was going on with the sale (and other issues). They truly went above and beyond to make sure both myself and the other party were kept happy and the sale was done as smoothly as possible. Would recommend Louise and the team there to anyone wanting to deal with property sales/selling. Honestly thank you so much for your help.

T. Y. L. H.

The team at John Francis (Sketty) were professional, kind and helpful throughout. Communication was excellent and the branch manager always kept me informed of progress and anything I needed to know. She really brought a personal touch to the whole process and I can’t praise her (Louise) and the team enough.

l. h.

We used Louise and her team for our house sale 2 years ago and they were amazing. So when we needed to sell our parents home last year, we had absolutely no hesitation using them again. As before the team were constantly professional, informative and supportive and the sale was seamless. They contacted us every week and without prompting to keep us informed of progress which made us feel totally involved and an important part of the sales team. Any questions or concerns we had were dealt with immediately and we were never made to feel daft for asking what to them must have been simple and routine questions. All in all the team made what is a very stressful process - especially as were are a couple in our late 60s with no previous experience of selling property - as stress and problem free as possible. So much so that whenever friends or family mention selling a property, we wholeheartedly recommend the team.

J. P.

I had fantastic customer service with John Francis Sketty office. Buying my new home was an easy process and I was communicated with and supported every step of the way! Louise, Jacky, Emma and especially Helen were amazing. I would strongly recommend them, thank you.

M. A.

We have just exchanged contracts on a property purchased through John Francis, Sketty, and have been delighted with the service we have received from Louise, Emma, Helen and Jackie. Not only are they professional and efficient, but also cheerful, caring and enthusiastic. Louise has been a superb communicator, responding swiftly (usually within minutes!) to every email, and ensuring we were kept up to date with progress at all times. She knew when to be diplomatic and when to chivvy the various parties involved. Her efforts undoubtedly contributed to the smooth experience. Thank you, JF Sketty team!

K. A.

Just completed the sale of my property through John Francis, Sketty. Though it took longer than anticipated, overall I am happy with the service I received and particularly from Louise, Emma, and Jacqui. They were professional, very courteous, and supportive throughout. I was kept informed throughout and received timely updates of viewings and feedback, and even when a sale fell through (due to no fault of theirs), I was updated immediately and they did everything to secure me a new buyer as quickly as possible. As they sale progressed, they also kept me informed and did the necessary to see the sale through. My rating is 4.5 stars because it took longer than expected, but as I can't give a half star rating, I am happy to round up. Thank you very much to Louise and her team at JF Sketty. Louise thank you for your help with the solicitor issue, and I must also add a special thank you to Emma for her caring attitude in difficult moments.

N. a. R. T.

All the staff in the John Francis Estate Agent in Sketty have been very helpful, sympathetic and professional, through the selling of my parents bungalow. It was made trickier by the restrictions but they stayed hopeful and knew when the right buyer came along. They have kept us informed throughout and we would highly recommend their services. Louise the manager was excellent through the whole process.

S. F.

Louise was exceptionally polite and enthusiastic from the moment she valued my house. The team kept me posted constantly with viewings and any offers that came through. Towards the end of the process became very stressful and Louise went above and beyond to help finalise the sale. I would love to give 5* if they hadn’t recommended their in-house solicitors to my buyer as this caused a lot of unnecessary frustration and stress which could have been bypassed but the team worked hard to get things sorted. Highly recommend Louise and her team and thankyou for everything you did for me! Sara

N. L.

Great experience Would highly recommend Really pleased with the outcome and service from John Francis. Jacqui Blunt was Very professional and the communication was great throughout the process. Hopefully deal with her again in the future. Thanks

S. P.

Louise and the girls at the Sketty office were great, they made the process of selling my house as easy as is possible. Always quick to reply, efficient and very helpful, I would definately recommend them to anyone looking to sell in the area. Thanks again Simon

K. D.

Louise and all the team gave us exceptional service throughout the whole process in selling our property. Everyone in the Sketty office were very helpful with requests, and proactive in moving the sale forward. I would 100% recommend their services. Thank you all so much for your efforts.

J. M.

I cannot praise the staff at John Francis Sketty highly enough! We were not even their customer ourselves as we were just purchasing a house being sold by them. Despite this the superb service, proactive support and advice they gave us in our fairly complex circumstances was outstanding. Every member of staff we came across was patient, cheerful and extremely helpful. THANK YOU SO MUCH to the super team at JF Sketty.

D. H.

I have just sold my house with John Francis Sketty. Excellent service, communicated updates frequently, kept the process moving quickly from start to finish. Thank you Alice and all the team at Sketty.

L. W.

John Francis Sketty especially Louise,Alice and Maya they have been amazing ...I’m a first time buyer and have been unsure of how things work ...they have been more than helpful and if I needed help or advice they have been there !! Thank you John Francis Sketty I will definitely be recommending you to friends and family :)

L. H.

Would highly recommend John Francis Sketty - they were extremely helpful, friendly and responsive throughout the whole buying and selling journey. Many thanks

M. P.

Faultless!! Amazing service across all methods of communication. Staff were very knowledgeable and willing to find out information if they weren’t sure. A smooth and prompt process throughout. Would highly recommend! Thank you!! Matt

I.

I would highly recommend John Francis in Sketty. The staff are friendly, dedicated and consistently proactive. I would particularly like to thank Louise and Alice for going above and beyond to help.

A. R.

Great service from start to finish. Would recommend. Both Louise and Helen were excellent

K. K.

Great service, everyone was very helpful, going extra mile, I am really grateful.

E. H.

Fantastic staff extremely helpful throughout the purchasing of our home

J. V.

P. R.

P. K.

S. J.

C. D.

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