Reviews of Chancellors - Swindon Estate Agents. (Real Estate Agency) in Swindon (Wiltshire).

Chancellors - Swindon Estate Agents

146 Reviews

95 Comments

Real estate agency

Real estate agent

128 Commercial Rd, Swindon SN1 5PL, United Kingdom

Description

Information of Chancellors - Swindon Estate Agents, Real estate agency in Swindon (Wiltshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Reviews of Chancellors - Swindon Estate Agents

K. S.

It’s my first time dealing with Chancellors Letting Agency. I spoke with Jade, who despite having only been at the company a matter of weeks, was professional, personable, friendly and most importantly empathetic to my current housing situation. Having spoken to a vast number of different agencies in the past few weeks I have encountered some fairly ‘cool’ receptions from some, bordering on cold. It was wonderful to talk to someone who understood my need to find a home for my family and genuinely wanted to help. Highly recommend.

A. B.

David was great and helped us understand the process. We are happy with our experience with Chancellors though it did feel there could have been better prep for the first open day. Second was more successful with multiple offers. One concern was that the right information for the buyer wasn't collected and we were told the buyer was a first time buyer though i found out from my seller agent that it wasn't the case. This caused undue stress as the sellers might have rejected our offer if we didn't have another lower offer that we subsequently accepted. Overall happy though there's room to improve certain aspects.

D. B.

Jade has been absolutely super, so is so helpful and supportive for us so far in the initial stages of searching for a house for me and my family. From going from owning a property to renting can be daunting but Jade is knowledgeable and professional and already eased our concerns. I look forward to working with her to find a suitable home very soon!

l. s.

I haven’t sold a house for many years so I was surprised at how times have changed! Christopher Scollen has been an absolute Gem! He has guided me through the process step by step, updating me regularly, returning my phone calls when requested, basically putting my mind at ease. I guess that you could say ‘ well that’s his job ‘ This is true, but I think that he goes beyond what he needs to do for a job. He’s kind reassuring and I feel like he’s held my hand throughout the whole process. I have sang his praises to my family and I definitely would go back to him in future for selling and buying Property, also I would recommend him personally as a great professional Estate Agent.

C. F.

Had an amazing experience dealing with Gary Fear. Gary understood clearly what we are looking for. As first time buyers it is important to have some guidance and reassurance while finding the perfect home and Gary went above and beyond to let us know when a property was available and booking us promptly. I would happily use the services again.

L. M.

Bradley has been nothing short of top class. The way he has helped me with moving to the area with my new job. He has given me a number of different options already which other housing agencies have not done. I will be recommending Bradley and the team to anybody else moving to the area or need a professional to deal with your letting needs.

N. l.

Have been speaking to Mackenzie at Chancellors, and he has been super helpful for myself as a first time buyer. Keeping me informed for new properties that fit my needs and putting me in touch with a mortgage broker.

A. B.

Received a call from Jade within HALF AND HOUR of notifying my interest in one of the properties shown. As this is my first time looking to rent, she was very understanding and supportive - giving tonnes of advice. Great service, great support and a great asset. Will look forward to more comms with her.

C. W.

Jade was very friendly and get us registered and booked in for a lettings viewing. She gave good advice to give us the best chances, so we have had a very good experience so far! I will update and add more information or adjust as we proceed through the process to better inform future potential clients :)

R. N.

Prompt and courteous service by the agent. He explained the process simply that made it easy to understand, was pleasant in his approach and also professional and friendly. The team assigned have so far been good at communicating both verbally and by text and email.

O. D.

Chancellor estate agent are very good with Dealing with Costoman and respect with integrity, Jade was fantastic doing the process getting a good property, Jade ensure I got the right property choice my. Well done guys, keep the good job

m. l.

Chancelors were amazing selling my property. I was on the market for around 10 days before Mackenzie delivered an open house event. Following the open house Mackenzie secured me 6 offers that were significantly over the asking price. Absolutely phenomenal performance by Chancelors and Mackenzie and would without doubt recommend them.

S. H.

Jade has been really supportive and helpful in trying to find somewhere for me and my little girl to live. She’s kept me informed and up to date with available properties and process. Would recommend Jade if looking for somewhere to live.

R. G.

Jade called me back about a lettings enquiry I had and I couldn't be happier with the way she dealt with my enquiry, she listened to my requirements and made sure that she recorded all of the information making diary notes of when she would get back to me. She displayed excellent organisational and customer service skills that made me feel that she would do everything she could to help me find the right property. Her energy is like a breath of fresh air and she is a credit to the Chancellors team.

m. d.

We are selling our house with you guys and honestly, so far you guys have been amazing. Very polite, kind, friendly and personal. A huge personal thank you to David, Mark and McKenzie for you great service and communication so far A* service

K. M.

Imogen was very friendly and has made us feel that we are in safe hands with buying our first house. We would like to thank her for all of her help!

L. H.

Fantastic service by Jade Small who was very helpful in helping myself and a friend find a place to rent. Always went the extra mile to fit our needs and felt updated throughout the whole process. Thanks Jade!

W. P.

Bradley Wiskins was a great help, He showed us a very nice house, was charming and always ready to help with any queries, and very quick to respond to emails.

C. H.

Jade has been very helpful and is extremely personable, well informed and friendly to chat too. She has provided plenty of places that fit within my limited criteria for viewing

L. K.

I have been looking for a property to rent for a while but Jade Small was very helpful. From the get go she was friendly, polite and professional. She is an asset to your team!

l. r.

Amazing people very helpful, made us feel extremely important, couldn't of asked for anything better. Kept us updated every step of the way and helped us with everything we needed

S. P.

New to viewing properties so felt a little nervous. Jade was extremely polite , answered all our questions , very friendly and helpful 😊

K. R.

Dealt with Matthew Wyeth from Chancellors Swindon and he was absolutely amazing. Friendly, helpful and actually had time to talk to me and explain and answer all my questions. Well done Matthew, you embody customer service and encompass what the industry should be about

F. C.

Matthew and Bradley from the Swindon branch are very friendly and helpful. They replied to emails promptly and explained everything in details.

J. R.

Big shout out to Chris for helping me and my partner find a property! It’s been really tough with how the current market is at the moment but Chris empathised with us and kept us updated throughout. Our offer got accepted and nothing was too much trouble! Thank you again.

J. S.

Prompt, professional and responsive in every aspect when dealing with Chancellors. Very knowledgeable of the housing market, helpful weekly updates as well as regular calls to share latest news and developments. Would recommend!

M. P.

I was initially frustrated because I had called Chancellors multiple times over 3 days to arrange a property viewing. Jade called me back to apologise and explain the situation - her customer service was amazing and I understood the delay in responding to my enquiry. Thanks to Jade, I would recommend Chancellors to anyone looking for a rental property in the Swindon area.

p.

Abbie was the epitome of great customer service - very friendly and personable upon arrival and throughout the viewing. She did a great job at being the face of Chancellors, and was knowledgable too… that said, if she didn’t know an answer to a question, she didn’t attempt to make it up, but promised to find out for me - and she kept to her promise. Communication has been smooth and again, lovely and friendly - and gave me the time and space to ask questions about the buying process. In summary: professional, with personality! And if that’s the way Chancellors work as a whole, then I have no problem recommending them to anyone and everyone.

M. C.

Mark is a true professional. He is always on hand to help me in any way he can. His steady hand has guided me through my house sale and his considerable knowledge regarding house purchase is paving the way for me to find my perfect house. He is always cheerful and a pleasure to talk to. Maureen Cornell

A. P.

Update, 24th February 2022: I just wanted to update my previous comments, that my relationship with Mackenzie and Chancellors definitely improved. Mackenzie managed to arrange a viewing for me for the house I mentioned below, he has been responsive and helpful. I even enquired one another property and the process since their first phone call till a moment they proposed my a viewing has been very smooth and clear. I believe that we all learn from our mistakes and we should give each other another chance. We understood our expectations in the end, and this definitely will help in our future relations. __________________________________________ I had a very very bad experience with this agency. I requested a viewing of one of their properties on Monday this week. I got a call from Mackenzie Masih who informed me their viewings are not yet open for this property, that he will get in touch with his colleague to find out when they will start accepting the bookings and will get in touch with me afterwards. I waited till today, emailed Mackenzie to follow up and he called back saying they are fully booked now for the viewings next week and that he will contact me if there are any cancellations. I mentioned it was not what we agreed, that I asked for a viewing 4 days ago when the viewings were not even open. He said it is a competitive market, his colleague have a full list of viewings and he doesnt have any availability for me. I am very disappointed that I wasn't contacted on Monday if that was really the case that they were fully booked that time, that there was no more viewing available for me. I simply feel I called and was forgotten and in the meantime new poeple started calling who got the space. This is not the first time of my disappointment with their service, lack of respect to the customer, and total lack of professionalism. It happened already in the past for another property what in my opinion explains such a low rating in general. Yes it is a competitive market, but somehow the other agencies can still care of their customers and respect us and treat like humans and not just an anonymous number.

R. M.

Hello ,I find jade small from chancellor's in Swindon ,to be very professional and understanding .I have been on a long search for new rented accommodation .and I find the professional Advice I have received from jade small to invaluable and very helpful regarding renting privately through private landlords ...it's very nice and comforting to receive such a nice friendly estate agent on the other end of the phone especially with the stress of renting privately , I very highly recommend jade small from chancellor's in Swindon to anyone looking for a very professional and understanding ,and friendly estate agent ,the whole process of looking to rent privately is made much easier and stress free ...I highly recommend chancellor's in Swindon for all your property search and needs

B. M.

Chancellors were one of the more responsive agencies in a very diffcult rental market. Jade was a great resource and particularly easy to deal with.

D. B.

Sam Pugh is a very affable man and very supportive. He worked tirelessly in arranging the block-viewing for our house, gathering 10 viewings. He secured a sale on our beautiful home by selling it to the people who came to view. Sam secured us a fantastic price enabling us to accept the offer without pause. Sam continues to support us through the processes of the selling & subsequent purchase we are making. His team is also top class and so far I am very impressed with Chancellors and Sam Pugh is great 👍🏼

l. w.

Very pleasant experience, first time renter and had everything explained really well, very efficient and overall a good experience through out. Jade small was very helpful

S. B.

Very helpful couldn’t make viewing so fav timed me and showed me round the property. Friendly and cheery person. Jade was lovely

L. S.

Knowledgeable, efficient, professional and friendly staff make them one of the best agents in Swindon.Kept in contact regularly (most other agents you need to chase them) also they took on board my requirements. I built a great relationship with Abbie and felt she was looking out for me especially during this difficult period of Covid, she went above and beyond standard service. Due to the lack of property on the market being chased by too many buyers some agents made me feel I wasn’t important-with Chancellors I always felt like a valued client. I wouldn’t hesitate to use or recommend them to friends or family in the future.

E. P.

While being on with Chancellors I’ve felt that I’ve been taken care of from start to finish. Sam Pugh was my point of contact and he worked really hard to achieve my sale in a timely and efficient manner. Communication was great with weekly market updates and calls to check if you have any concerns/questions. Would thoroughly recommend Chancellors and Sam to anyone.

L. S.

Very professional service and helpful team. Dave was especially great at helping us to get our house on the market. We were very impressed with the excellent customer service- I would definitely recommend!

M. B.

Sam Pugh [ Chancellors Swindon ] on his first viewing at our property , greatly impressed us with his professional & friendly approach and great attention to detail. He was able to achieve a sale of the asking price. Gave us great feed back after the viewing , with good followup. Our grateful thanks to Sam and the team.

E. H.

Fantastic experience selling our house with Chancellors; Tom Howell worked within our very tight timescales (from valuation to accepting an offer within just two weeks), secured us an offer well above asking price, and kept us informed at every step. We couldn’t have asked for more - thank you Tom!

s. s.

Buying home in UK is really overwhelming and it becomes even more tricky when you are a first time buyer and to make it worst usually property agents work for seller as they are paid by them. During my home buying journey during Feb'21 till Jun'21, Thomas Howell shown incredible professionalism and responsiveness in handing my queries. He was direct and to the point in his communication, this saved a lot of valuable time. I would rather say due to Tom, I was able to buy my first home in UK. He is very reliable, trustworthy and customer centric person. Thank You Tom👍

J. R.

Signed up with Chancellors two weeks ago, realistic value put on the property. Now accepted an offer. The team are friendly professional and polite. Mike handled the viewings and did a great job.

A. G.

I am very much satisfied with Mr Gary my sales negotiator for his good quality service which he is providing me and hope everything will be gone smoothly till my final process.Hope he will do the needful asap...Thanks

e. s.

After being interested in a property in rent with chancellors I was booked in quick to see the property all paperwork done professionally, got told we have been accepted for the property within a day of viewing. Which we was very happy about. All staff involved was extremely helpful and polite, looking forward in dealing with chancellors going forward Thanks emma and roger 🙂

A. H.

Our experience with this company has been amazing straight from the initial inquiry. As first time renters we weren't sure what to expect but Matthew has been amazing throughout. Our initial inquiry was for a property that was no longer available but Matthew quickly and efficiently took down our requirements and found a property for us straight away, he continuously kept us in the loop with what was happening and never failed to follow up an email with amazing response times.

S.

I have been dealing with Abbie, who is amazing! Replies efficiently when I leave her a message , very informative on all aspects surrounding the purchase process of a property, and has gone above and beyond working around my circumstances/ hours of work, which is very much appriciated, especially in such a busy climate for the housing market. Highly recommended

P. M.

Jade is lovely, an all round excellent service...highly professional, efficient,friendly....a very positive experience dealing with this agency so far.

w. y.

I am in the process of buying a property and Chancellors have been keeping up to date of the process. Mackenzie gave me all the relevant infomation I needed and was really helpful.

J. V.

We have just had an offer on our house . Sam Pugh was instrumental in ensuring that we got over the expected price . We are very impressed with his efforts and professionalism . Very competent guy and extremely personable ! In fact the whole team at Chancellor's are a credit to the agency . We are both very impressed with their friendly and knowledgeable approach when helping sell our property .

R. M.

I've been dealing with Sam through a house purchase negotiation and he's been great and came up with a great pleasing result. I look forward to working with him for the remainder of my purchase. He's conducted himself professionally and would use him / Chancellors again in the future.

A. C.

Jade has a professional manner when on the phone and a warming personality, ensuring to get us the best property out there!

n. h.

I had a quick valuation and was on the market within no time at all. Chancellors are confident of finding the right buyer quicly. Only criticism so far is that the time taken to call back could be quicker but hopefully that will be addressed soon.

O. A.

Excellent follow through effort and appointments/promises were honoured and kept. You made searching for a house fruitful

N. B.

Friendly and professional, had a fantastic viewing experience with Jade. Highly recommend to anyone in the local area.

G. A.

My experience with Chancellors so far has definitely been 5 star. Having mainly dealt with Tom and Abbie, they are extremely helpful, friendly but also professional. My calls are always returned promptly and I genuinely feel as though they want to get me the best price for my house, and have actively been trying to help us find our dream home in the process.

C. F.

In our short time of dealing with Chancellors we have found the relationship very positive and look forward to working with them more in the future. We predominantly deal with Samuel Pugh who we have found to be professional, knowledgeable and personable. He is quick to respond to queries providing comprehensive responses that have really supported us in identify the right property for the right price.

K. K.

Thank you Jade Small for arranging the viewing and properly explaining how the whole process works. She was really helpful.

S. S. P. C.

Full points for Sam Pugh for securing us a beautiful house. Great service and always on hand to provide advice and support. Would warmly recommend to friends and family. Keep up the good work Sam :)

T. P.

Sam Showed us a couple of properties, as we are first time buyers we had plenty of questions and he was able to answer them. He was very friendly and professional, very good at keeping us updated with progress.

T. D.

Jade has been very helpful, hands on and provided a lot of useful tips for my search to be successful.

S. A.

Thanks for all the help Jade u have been a great help in finding a home for my family, I wish u all the success in the future. Ahmadi

s. s.

i was struggling to find a house to rent. Finally Mathew helped to get one! Great service by him and chancellors

I.

Massive thanks to Jade Small at chancellors for being so friendly and helpful, answering all my questions and helping to guide me through the lettings process!!

J. G.

Jade thank you so much for your assistance very helpful in all the help and information you provided me very good agent keep up the good work thank once again cheers Jade

k. y.

very friendly, happy and professional. gave a great in depth video tour.

B. W.

Abbie has been a huge help to me during my property search. Her rapid responses and clear communication have been invaluable to me and I have appreciated her professional yet personable approach.

K.

Swift and professional process of buying a property.Thanks to Mr. Mackenzie from sales team for smooth and stress free service.

M. C.

Highly recommended Abbie! She was always very friendly and professional, very good at keeping me updated with the new properties. Thanks Abbie for your support. All the best x

L. G.

It has been a very positive experience selling my house. I have been kept informed throughout the journey and given advice when needed. Tom and all the team have been very professional.

C. M.

I want to say thank you to Tom Howell for his excellent advice and professionalism when he came to valuate my property, his honesty and informational advice where beyond reproach, i would recommend him to anyone who is buying or selling a property.

M. V.

Really very good experience with Chancellors for searching for rebtal house.

J. A.

Got a quick response from Jane and I was given a lot of options that suits the location and time when I need the property. I hope I can get the one I am eyeing for.

L. S.

Really pleased with Chancellors, Swindon branch. In particular Tom and Abbie. They have both been amazing securing a buyer for us and always on hand to answer any questions or concerns. We Definantly recommend them. Thank you!

W. O. P.

Absolutely outstanding service from Jade, really pulled out all the stops to help. Couldn’t ask for more.

W. D.

Hi Jade, Thank you for your help and effort. It was really fantastic . Kind regards, Wendy Rodrigues

A. C.

Jade Small was briliant, she helped me as much as she could, thank you!

S. L.

Such a good service. The team were friendly, professional and efficient with regular updates and feedback which has led to a sale. They always responded quickly to any phone calls/emails, and were such a lovely team.

A. Q.

Have been dealing with Abbie. We have had no issues proceeding with our sale and happy with service provided so far. Thank you for you help it’s much appreciated

a. j.

We would like to thank Samuel for the amazing blend of professionalism and friendliness he showcased while showing us the house last Friday and we are definitely looking forward to do businesses with you in the future. Thank you.

P. K.

This young ladies helpfullness is top of the top her customer service brilliant I hope her results are Just As good A very well done

L. T.

David and the team were fantastic at selling my property and helped us negotiate money off our next house. Fantastic!!

G. H.

Brandon was quick at getting back to me and really appreciated the option to do a virtual house viewing with him!

M. C.

Particularly shout out to Matthew W. for negotiating a closer move in date despite delays

L. T.

Very happy with the service from Chancellors, the communication and update have been fantastic. I couldnt have chosen a better letting agent . Thanks for all you have done .

V. C.

Tom was super helpful in getting our property sold and helping us with purchase. Thanks guys!

D. H.

Although they didn't find us what we wanted, they were always helpful and nothing was too much trouble. Very friendly agent.

F.

Excellent service Thanks Ana

C. F.

Excellent service by gary fear.

C. U.

Very respectful and helpful!

j. f.

good service for the team

J. V.

Great teamplayers

E. E.

D. A.

K. S.

P. P.

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