Reviews of Richard James Estate Agents - North Swindon. (Real Estate Agency) in Swindon (Wiltshire).
Richard James Estate Agents - North Swindon
Suite B, Gemini House, 23 Hargreaves Rd, Swindon SN25 5AZ, United Kingdom
Description
Information of Richard James Estate Agents - North Swindon, Real estate agency in Swindon (Wiltshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Richard James Estate Agents - North Swindon
Sunday
Closed
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–6pm
Friday
9am–6pm
Saturday
9am–4pm
Reviews of Richard James Estate Agents - North Swindon
S. V.If anyone is looking to find properties (for rent) I would definitely recommend to go forward with Richard James. All the staff at this estate agents were knowledgeable, friendly and are always willing to help out.
Special thanks to Connor Manuel, my property manager, took the time to really understand my needs when I was in search for an apartment in Swindon. I really appreciate his responsiveness and help to quickly find a great apartment for me.
I would highly recommend Richard James to anyone who is looking for properties in and around Swindon.
N. C.Jessica West is my property manager for the place we are renting. She is professional, friendly, calm and always available to help us out. We are so happy with all the facilities Richard James has to offer for their tenants that we definitely recommend them and especially Jessica as your point of contact. The entire team is brilliant and ever ready to help including Rheanna who went out of her way to help us too. Great team! Excellent work😊
p. h.I am most impressed with the professionalism of Richard James estate agents. In my experience they are the best estate agency in Swindon! They have been very supportive and transparent throughout the property rental process. A special mention goes to Jake Bunce, who helped us to find our ideal property and to Becky Gee, our property manager who has been very supportive and ensured everything ran smoothly.
J. G.Sadie was outstanding in her service arranging a rental property for us.
Her attention to detail, professionalism and friendly attitude made her a standout agent in comparison to those of competing firms.
Her communication was timely and her guidance was clear and she addressed all issues in a maner that met the highest of standards.
I would highly recommend Richard James Estate Agents and in particular the service provided by Sadie
P.I recently needed the help of a lettings agent to find a tenant for a rental property in Swindon, and having dealt with Richard James before, they were my preferred choice.
I was not disappointed, as the support from the team was excellent, from initial discussions with Caroline and meeting with Sadie, to viewings and selecting the tenant with Connor who dealt with everything in a very friendly, thorough and professional manner.
I will definitely contact RJ again when needed and would certainly recommend them.
n. t.Sadie Collick was a pleasure to deal with. Kept me informed every step of the way and was prompt in delivering information.
A very pleasant experience considering I'm new to renting privately, so can't thank her enough for making me feel so at ease.
Very friendly, polite and easy to talk to. Would definitely recommend her to anyone looking for a rental property!
J. C.Gee Mossom was absolutely amazing in closing our check out report between me and the landlord.
She was very professional, listened to everything I had to say and stayed mutual between me and the landlord.
She explained things very well and clear and gave me advice on what I can do. I could tell she takes great pride in her work as she was even on annual leave and still checked her emails and replied back to me when she didn’t have to.
Definitely deserves acknowledgement or least a pay rise 😉
Thank you for everything you have done Gee.
M. L.I recently purchased a property near Swindon Outlet.
I cannot praise the staff at North Swindon Branch enough. They were outstanding and couldn't help enough. Bethany and Hugo were professional and supportive throughout. They definitely went above and beyond. I would not hesitate to use them again. 10 out of 10 !!!
J. N.Ms Rheanna Dowd is my property manager. she is truly a professional who has taken a leap of faith to support and complete this difficult job in a such short time windows. She has been super committed to do everything for us she possibly could. A huge thank you for your incredible commitment and support , super efficient communication capability. you are fabulous property manager we can rely upon. Many thanks
G.I cannot recommend Richard James Estate agents highly enough for letting a property. They have worked in finding tenants on two occasions now and their service is outstanding. The staff are not only friendly but knowledgeable, professional and will go above and beyond to help and assist with any problems or queries. Their communication is excellent and I always felt like a valued customer.
Price wise their fee may have been a tiny bit higher and I mean marginal but you will not regret making the decision to let them work for you. I will not go anywhere else in the future (unfortunately learned my lesson the hard way using two other agents prior with very negative outcomes)!!!!
They certainly are at the top of their game. A very special and HUGE THANK YOU to Jake Bunce and Millie Sharp who shone like bright sparkly stars on this occasion :)
A. A. h.Very helpful team and top services from Richard James Estate Agents in Swindon , I have worked with them recently to find a property and the process was really easy and it went great. I would like to mention and thanks(Chloe Disbury) as she was the property manager that I worked with , she’s amazing person and always available for help .
n. m.We had a great experience with Richard James. Especially Sadie Collick. She was extremely friendly, helpful, and easy to deal with. Sadie answered all of our queries and made sure everything ran smoothly. I'd highly recommend renting through them.
C. L.Sadie Collick has been super helpful in the process of renting a flat. She has given us all the information we need and is always prompt with getting back to emails/phone calls. Would recommend her to anyone!
A. T.We are happy to let you know that Richard James Estate Agent, provided an excellent service to let a property. Fortunately, we were able to work with Mr. Connor Manuel, a truly excellent real estate specialist. He was very kind and gave a thorough explanation of each process. Mr. Connor makes sure that we are at a comfortable stage, whenever he is available through phone or email. We advise that he be a real estate expert with plenty of patience to address any consumers' questions at any point in the transaction. Thank you, Mr. Connor Manuel and RJ for your wonderful service. - Anil Thomas & Bindumol Sebastian
R. L.Amazing overall experience from start to finish with Richard James! I inquired about the property & immediately received a call to set up a viewing. Jake Bunce did a fantastic job with escorting me through the property & setting a great first impression not only with the rental but with Richard James’ business. Next, Nicky Bint & Sadie Collick for being helpful & patient with me when collecting required documentation. & finally Millie Sharp for helping me close the deal. She was timely, thorough, knowledgeable & always displayed the utmost professionalism. 5 STARS TO THE WHOLE TEAM for helping make my transition from the U.S. to the U.K. completely painless! Thank you!
R. M.Tenancy process was so smooth and thanks to Sadie Collick we have got everything we wanted. She was very swift in clarifying our doubts about the property. Will surely recommend Richard James.
C.Richard James and our agent Connor Manuel have been extremely helpful, professional and proactive in assisting us with finding our property. I have always received quick and helpful responses to any questions and we absolutely love the property.
D. S.Myself and my wife are so glad that we have managed to finalise two bedroom property to rent in Swindon . Team at Richard and James were very professional and very supporting and helpful . They made us feel very welcoming both over telephonic conversations and also when we met them face to face . Sadie was our Letting Negotiator and she was brilliant . Once again thank you very much Sadie and entire team of Richard and James for providing us with such a delightful customer experience .
Delphy & Shivona
E. P.Many thanks to Millie Sharp from the Richard James lettings team for all her kind assistance with finalising my tenancy. She has made the experience smooth and hassle-free which is hugely appreciated, especially considering the stressful nature of moving.
P.We moved into our flat just 9 days after viewing it and the whole process was very smoothly handled by our property manager Jessica West. The new home card and bottle of bottle of bubbly presented when we collected the keys was a lovely touch!
M. J.Zoe Buckingham has been very helpful in helping me look for a new property to rent. I’d like to say thank you for your support And I would highly recommend Richard James Estate Agents (North) if you are looking to either buy or rent a property.
M. O.The property I'm renting is managed by Jessica West of RJ, who has been very professional and helpful. Had a problem with the ridge/freezer at the apartment not cooling optimally that although had been there for a while, I didn't bother much about. When I had to get it sorted after my circumstances changed, it was sorted quite promptly
S. B.Rheanna Dowd is my lettings manager. She has been great! Very professional and manages everything really well. Would highly recommend along with all the Richard James team! 5 Stars!
N. F.Becky Gee is my property manager and she has been excellent at managing the account. A recent rental was particularly challenging, and with Becky's help, the property was ready for the tenants to move in.
C. M.We had a great experience with Richard James. Especially Gee Mossom. She was extremely friendly, helpful, and easy to deal with. Gee answered all of our queries and made sure everything that we ask was answered within a good time.
Thank You Gee Mossom
L.Sadie Collick was my agent and she made the entire process so much easier for me! Moving from America and being here for only a few days was stressful enough trying to adjust but she handled every problem i had with such ease and with a smile. Wouldnt recommend anyone else but her!
E. K.Chloe Disbury is my property manager, she is very professional and helpful. I am most impressed with the way she manages stressful for me situations. Thanks Chloe xx
E. U.Millie Sharp has been my property manager in the last 6 months, she is been very responsive, what is really fascinating about her services, is her swift responsiveness to queries and how she brillantly tackles any issues that comes up.
J. H.Connor and the team at Richard James has been super efficient in finding a new tenant for my property, which has been much appreciated. A great team.
S. J.Sadie has been extremely helpful, compassionate and efficient in helping me find a suitable rental property. My experience was faultless. Thank you!
f. c.Currently sold our house through Richards James they are now helping us find a rental property. The team are very helpful,supportive and approachable.,would recommend .
C. G.A huge thank you to Connor Manuel for helping me through the process of renting a flat and making it as easy as possible for me at every stage by always being available and quick to respond to any queries I had. Would highly recommend!
M. F.Richard James helped us to find our first house.
Their agents have been very friendly and available to show us the property more than once without any objections and always allowing us all the time we needed for the viewing.
They were also very flexible in rescheduling appointments.
My biggest thank you, though, goes to Julia Borrow, who assisted us during the whole purchase procedure.
Julia has been very friendly, understanding and open to explain each and every step of the process.
Being first time buyers we had no clue of what we were doing but Julia hold our hand all the way.
Richard James has earned our trust and we will definitely recommend this agency to family and friends!
K. V.Richard James have been enormously helpful in navigating me through my first letting. From the outset they managed expectation and made sure that I was compliant with all regulations. They made each step of the process easy and trouble-free. Knowing I have Gemma as my named point of contact is incredibly reassuring.
P. K.The after-sale service is very good. We encountered some issues after moved in the house, the response and advice were quick and professional. Even for the maintenance, the arrangement was quick and the situation was being settled very soon.
Also, the staffs are very kind and helpful! In particular, would like to give thanks to Becky Gee that she is so lovely and eager to offer help in facilitating communications between the landlord and us, and resolving our problems. Thank you so much!
K. R.Fantastic service from start to finish.
From initial valuation through to completing on new property. All staff were amazing in all aspects of the sale of our house, to the purchase of our new home.
We would particularly like to highlight the amazing work of Jasmine and Alanah who helped us throughout and kept us well informed at every step of the journey.
Thank you so much for making the purchase of our dream home a smooth and stress free experience.
P. D.I've used a lot of estate agents in the past (getting student accommodation to having to suddenly relocate from a place of accommodation to a new flat), however, none of them match the responsiveness and professionalism of Richard James. Past experiences of dealing with estate agents has sometimes left a bitterness, however, Richard James, and the crew there are fantastic. For my flat, it's very comfortable, reasonably priced, and as stated on the advertisement, and I have no intention of moving until I can afford my own place. Gemma Cowley has been my point of contact since moving in, and she has been brilliant. Responsive, professional, and very easy to approach! Thank you Gemma for restoring my faith in all relocating!
M. L.A huge thank you to Rebecca Gee and all of her help prior and post to moving. Everything has been so efficient, helpful and informative. Especially being new to agency letting. Thanks so much Rebecca!
J. M.We've had nothing but friendliness, efficiency and professionalism from Joanna Hill-Brown and Sharnni Wilson whilst renting a property through Richard James. We have experienced, along with many others, a pretty traumatic time over the past few months, finding and then losing houses. It has been such a relief to come across a Company that has provided such a caring and friendly service. We are very grateful to Joanna and Sharnni who have seen us through this whole process.
M. W.Georgina Mepham was very professional and did an incredible job handle the viewings for my property, I'm very happy to leave the rental management of my property with Richard James estate agents,
[Update] Further to my previous review I would like say how fantastic Gracie Dobie and Gemma Cowley have been in taking over the management of my property during such a difficult period. As an overseas landlord it is extremely important for me to know that my property is being managed and taken care for by a thoroughly professional team which is certainly what the Lettings team at Richard James are.
G. T.We are new landlords and after meeting with a couple of agents, decided to use the services of Richard James to let our property. Grace Dobie was excellent, answered all our questions, and helped us find suitable tenants.
Our property manager, Gemma Cowley, is also excellent. She's eager to help and responds quickly to queries. I cannot recommend them highly enough!
P. V.Having managed my wife's property for the last five years, I decided, when the last tenant moved out, to employ the services of Richard James Estate Agents. I am pleased to say that they have not disappointed in both their response to the task of finding, referencing and installing a new tenant and in sorting one or two other issues out for me before the handover. Gee Cowley has been excellent as the property manager and I thoroughly recommend the company to anyone wishing to use the services of a truly professional organisation. Paul Vitti.
S. O.Me and my partner rented a place through richard james Estate agents recently. Our experience so far has been great, the estate agents are polite and professional and have resolved all of our issues efficiently. Sharnni Wilson is currently our property manager and she has been brilliant, really responsive and easy to reach. This is unfortunately something that is lacking in a lot of estate agencies, so we feel very fortunate to be renting through this company. I would highly recommend both the agency and Sharnni as a property manager.
T. S.Very quick and efficient letting by Ellis and Connor, all uploaded, viewings held and contract issued within 1 week! Smooth operation..
U. N.My experience with Richard James was fantastic. I was looking for a right property to rent. Gemma Cowley really helped me to understand the whole process once my offer was accepted. Overall process was quite quick and smooth, thanks to her. She also contacted the landlord as I wanted to clarify certain things before moving in. I am very pleased to have used Richard James.
G. B.I've been looking at a move to Swindon for a little while, having researched the areas and amenities carefully.
I began to contact local agents to give my details and likes/dislikes - from the first day of contact Richard James were so helpful and friendly with a selection of properties that were totally up my street. (forgive the pun)
I decided at that point, that if i could, I would like to work with this agent far above the rest. As things progressed they always kept me up to date on availability and arranging viewings, readily available for a call with any questions I had.
Finally I found the perfect home and Jessica West was a great liaison point - I can picture her smiling as we talked on the phone. I felt welcome and valued, now the contracts are all signed and the move in date is pencilled in I feel confident I can speak to them as and when I may need!
m. p.We would like to thank Jess (Lettings Co-Ordinator at Richard James) for her help during our today's application, for our dream property. Jess made sure the process went smooth, she explained and listened carefully, making sure our application truly reflects who we really are. Jess has been very thorough, patient, understanding, making sure we were feeling comfortable and secure throughout the whole process. We really appreciate her support, especially the fact that she stayed longer in the office to help us in completing the application. Jess definitely went over and beyond today with her approach, thinking not about her time, nor long working hours. Jess definitely represents all qualities of a good coordinator, who adds value and make a change! Thank you, Jess.
A. R.Richard James has been helping me to find tenants and manage the lettings for very many years. I have been very happy with the tenants and the management team lead by Rebecca Bartlet.It is easy to Speke to the member of the team and always happy to help Currently Becky Gee is looking after me and she has been very good in keeping me informed and keeping both me and the tenant happy and quickly resolve any maintenance issues that arise I strongly recommend Richard James
A. C.As a first time buyer, the buying process was an extremely daunting time for me (especially considering i bought alone!) but the whole North Swindon team made this as pain free as possible. Friendly, approachable and extremely knowledgeable about the local area, i always felt at ease when speaking to any of the team.
Danny and Beau in particular always ensured i was kept as up to date as humanly possible, answered and chased any questions i had and reassured me throughout each stage. I would not hesitate in recommending the Richard James North Swindon team to friends or family, I don't know what i would've done without them! Thank you again :)
D. M.Rheanna Dowd as been a great help when we moved into our rental. She kept in regular contact with us, and was always very professional. She is a delight to work with, and always gave us feedback without always asking for it. Very happy she is the Property Manager for our property.
D. W.Richard James have been great with our house purchase. The whole team have been great, but Nicola was amazing and efficient and really helped to push things through. We're very grateful.
M. H.Mandy Sweeney has been my tenancy manager for my rental property for over 11 years. She is professional, calm under pressure and reliable. It was a comfort to me knowing Mandy has always been available (over 11 years) and my go-to person in helping me in all aspects of my rental, especially as I was overseas. Mandy has also recently been extremely helpful and professional in helping me sell the property to the existing tenants. I would highly recommend Mandy as a point of contact within Richard James.
T. R.Very professional in property management services.
Becky Gee was very responsive and approachable. She made my task very easy and smooth throughout the process. Highly recommended.
C. W.I have spoken to many estate agents over the last month from different areas and Janie Barber at Richard James Estate Agents is by far the most pleasant and informative person I have spoken to.
Her cheerful manner and knowledge of the area and the efficiency of which she connected me with other colleagues in different parts of Swindon was painless and greatly appreciated.
R. A.Sharnni at Farringdon office was very professional and informative during the viewing of a rental flat. She went out of her way to ensure I didn't miss out on seeing it and the whole office was very helpful, communicative and organised throughout the process from viewing to picking up the keys and beyond. Thanks!
R. H.Over the past few months we have been in the process of finding a new home, this ment having to contact the rental team at Richard James often. Whitney, Mandy and Gee have all been ever so helpful, they were always on hand to help with any concerns or issues I had, they were very quick to reassured me. I would recommend these ladies if you are thinking of renting.
A. H.I received a phone call yesterday from Delrae Yon in the finance department regarding a difficult issue at one of our rental properties. As usual she was extremely professional in her approach, listened to my requirements and confirmed that she had taken the agreed action within the hour.
We have engaged Richard James as our agents for over ten years now and, during that period have never had cause to feel we taken for granted or undervalued.
We would highly recommend this company to any existing or prospective landlord.
C. F.Me and my partner just started the process of renting a place, through RJ estate agents. We viewed the property with Georgina Mepham, and she was lovely from the beginning. Really approachable, friendly, professional, and really helped us throughout the process. So far it's all been really good.
S. D.We had been looking for a new property for quite a long time and, despite the difficult current situation, we are very thankful for the way Georgia Mepham helped us to find and secure our new home. She has been very helpful and professional, and was able to ensure we could get through the initial process quickly and easily, despite the current restrictions!
I would definitely recommend this service, great customer care and availability!
A. P.Georgina Mepham from Richard James was incredibly helpful while we were searching our house to rent. She is very professional at her job, she showed great understanding of customer's needs and was always happy and keen to answer all our questions and supported in clarifying even smallest doubt. I am really glad we could work with Georgina and Richard James as part of our house move.
G. C.Thanks for Georgina Mepham's welcoming and helpful responses to a newcomer as us! She has patiently helped to complete the steps smoothly. Whenever we encountered any problems which we didn’t grasp clearly, she would explain to us friendly and patiently. BIG THANKS to her and the professional training of the agency!
M. V.I am a landlord and have used Richard James to find tenants for me in the past. I am glad that I used them again as they delivered very good service again. Everyone I dealt with was polite, professional and quick to respond to any questions. My contact there were Ellis-Rose Wigley, Georgina Mepham and Gemma Cowley all excellent. Thanks.
J. L.I have had a property managed by Richard James for many years and always found them to be helpful in all circumstances. I have just had a tenant vacate and Jo Taylor has been assisting with the inventory and documentation and concluding any minor adjustments, cleaning or repair that has been needed before a new tenant takes occupation. This has all taken place really swiftly and productively and so thank you for the excellent service provided.
T. B.Richard James and their staff have been consistently very helpful and reliable in the way they care for our property and keep us informed. If there has been a chaang in tennancy they have found a new reliable tennant quickly and efficiently. Like wise if there are ever any maintence issues we can rely on the staff of Richard James to get it fixed for us.
j. v.Having just set off to find our new rented property, we did not expect to be as successful as quickly as we have been. This is largely thanks to Georgina Mepham, who showed us properties we had not requested to look at, and secured us the one we wanted. Thank you very much, Georgina.
D. J.We have been tenants for a month now and so far, so good.
Thanks to Charlotte Edwards, Tenancy Manager, the handover was straightforward and there was sufficient information in the tenancy pack to for us to get up and running. I had to hunt around online to get full details of the heating controls and refuse collection that was pretty easy. A couple of problems we had with a kitchen appliance and plumbing have been dealt with quickly and efficiently using the online tool for problem reporting.
Overall, a good experience thus far.
N. P.We've been with Richard James now for over 10 years. We now live in Australia and still have our property leased over in England by Richard James.It could be really difficult trying to make this work living on the other side of the world but Amanda Sweeney, and her tenancy team, make it an easy and seamless process. Constant communication and understanding of our unique situation as landlord, Amanda and her team are a pleasure to deal with. Thank you for the work that you put in, it's so appreciated!
G. P.All I can say is that my experience with the agency was and still is great. Everyone is always helpful and very nice. I came across people who are eager to resolve my problems and show nothing but respect and selflessness. In my latest experience I had pleasure to meet Sharnni and Sophie and both ladies were absolutely professional and very warm.
H. F.I let my house with Richards James and last year has been a difficult one for all of us. For landlords as well as tenants! I always find the staff to be helpful and constructive in resolving issues. Particularly Amanda Sweeney, Taylor Trueman and Dorinda Dobson, who have all been going the extra mile to help me out recently.
L. T.All the staff are very helpful and supportive for finding and processing the applications. Charlotte Edwards, the tenancy manager is very friendly and always kept us informed of the progress. I will use the company again for my future accommodation need.
Kin Tse
J. Z.The entire team at Richard James have managed to achieve the impossible- our recent move was actually SMOOTH AND PLEASANT :) Huge hats off to Gemma Cowley, who was always at our disposal and is extremely professional and kind! You have been so helpful and we really appreciate how the renting situation was handled during Covid. I would recommend Richard James’ services to everyone, and I think all the epic ladies at the North Swindon office should get a big raise :)
m. U.Over the years I have dealt with many estate agencies, with vastly different levels of customer service.
Can honestly say Richard James have exemplary levels of customer service.
The transaction was handled by Delrae Yon, who was professional, helpful, and courteous throughout. An asset to the business.
Highly recommended.
Z. L.Thanks Richard James team, encountered the change of the landlord and a serious of bad things, which made me have to find a new rent to move in within one week. So I found Richard James directly since I think they are the only one to make it possible. and they made it and helps me getting through the rush moving. Everything perfect, especially thanks Gemma Cowley, quick response and thoughtful. I am very lucky to have such a fantastic Tenancy Manager. Richard James will be the first name in my mind in my future rent or procurement agent to look for.
M. M.My partner and I have properties managed by Richard James and particularly over the last few months have found them to be extremely helpful and efficient during some testing times over the pandemic. In particular we have received great support from Gee Mossom and Jenna Burford in dealing with specific issues that have arose, concluding them in a quick and efficient manner with great communication throughout.
T. G.The Richard James team were extremely professional and helpful. Mandy, Sharnni, Jess, Joe and Tiegan provided excellent service and communication through the whole move. With the renting process being more challenging during the pandemic and with the agency having to relay more on online resources, it still felt as if the team and Mandy were there throughout. Many thanks to all!
A. T.Highly recommend this estate agent. They were so helpful in assisting me with finding the perfect house to purchase. I recommend Gareth in particular - he is always available (pretty much 24/7!) to answer queries and follow things up. Like all of the staff that I have had contact with at Richard James, he is friendly and professional, and will do anything within his power to achieve the best result for his clients.
W. T.This was our first experience to find a new tenant for a property with Marriotts/Richard James. Lisa Richards , the Assistant Manager,
Tenancy Management dealt with all matters including our occasionally superfluous questions with great speed, efficiency and know-how. A new tenant was found within a few weeks and we are very satisfied with the service. thanks Lisa
J. C.First Sophie set me on my way for finding my new rental - I was impressed. Then Frankie Stoker helped sort out a major hiccup and panic. She was professional and personable and made the process submit to the norm. I cannot thank her enough. Richard James chooses its staff well
K. A.Richard James have been responsive, helpful and professional throughout and Becky Gee has gone out of her way to ensure everything has run smoothly! Would certainly recommend.
a. B.As a Landlord I have found Richard James a very good letting agent, and fair in that they will get involved as much as you want them to depending on if you maintain a property yourself or not. During the lock down they have kept my properties let and re-let as much as nomal times, with Lisa Richards and the team keeping me informed at every step.
E. M.Richard James have been a wonderful letting agent for me over the past 18 months. The team have always been attentive, helpful, very quick to resolve any problems, professional and all round lovely to deal with! A particular thank you to Gee Mossom and Charlotte Edwards for making my move out so seamless! Thanks everyone!
I. H.My partner and I cannot fault the customer service and support we have received from Richard James whilst we have been tenants and have found them extremely helpful even throughout lockdown. Heidi Maller has been exceptional when we had some issues with our bathroom and the quality and speed of service we received was exceptional. Couldn’t be happier with our experiences.
C. S.This review is for Courtney Williams to say a big thank you in selling my house. The market has been fickle and challenging during Covid-19. Courtney has shown determination on getting me the right buyers for my house and the price I need to afford my new home, always putting me first and not just getting a sale. Her professionalism, kind nature but great negotiating skills have stood out and she has gone over and above my expectations. I put my trust in her and I know she genuinely cares about her clients and always doing the right thing.
A great ambassador for Richard James, providing a high level of service and professionalism, taking the stress off of me.
Thank you Courtney!
G. I.Charlotte Edwards (Tenancy Manager) was very helpful when I had a query regarding the rental property. The query was sorted promptly and this was very reassuring. I highly recommend Richard James for their professionalism, customer care and responsiveness.
G. T.This was my first time moving into a rented property using this estate agent. I worked closed with Lisa Richards who has continuously been helpful and has answered many of my questions. Move in was simple and detailed advice was given. My only recommendation would be for smoother hand over with details of where to find gas, electric & water meters and information on how to access these areas if they are not obvious. Staff at the estate agents including Lisa have been kind and incredibly helpful to assist my move!
L. G.As a Landlord in shock at the state of a property recently vacated, I needed help with a TDS (Tenancy Deposit Scheme) Landlord claim which in the end was 100% successful thanks to the guidance of Amanda Sweeney (Manager of the Tenancy Management Team). Her prompt, concise, clear advice and communication made it so much easier. She was professional but with the right amount of empathy to calm my anxiety. As a new Landlord experiencing this situation for the first time, her help was invaluable.
d. d.Becky Gee has been managing everything for me as part of fully managed service. No problem what so ever. Always reachable over email , phone etc. Very responsive and getting things done within time.
A. A.Very professional service during the process of renting a house. Many thanks for Frankie Stocker for her help and explaining the process to us. Overall excellent experience dealing with Richard James.
S. K.Very polite and considerate viewing. I truly appreciate the support and guidance received. Many thanks.
L. J.Excellent service from Richard James Estate Agents, in particular Charlotte Edwards. She has been a great help with getting the contract done. While we were a demanding customer, she remained calm and polite and created solutions instead of problems.
P. J.Excellent customer service during our tenancy, executed to the highest standards by Michelle Brown who we believe went above and beyond when it came to customer excellence. This lady worked with us at the property during our 18 months tenancy and sorted all paperwork when we left. Well done Michelle!! Pleasure working with you.
D. C.We have had fantastic support and advice from Hayley Walden at Richard James. We were buying a house they were selling and they provided us with amazing support through the purchase, listened to our questions, queries and concerns and helped us progress the purchase through the highs and lows. I cannot recommend them enough, what amazing service and we were not the ones paying them and they provided outstanding customer service and support. I will be using them if I ever move again. Thank you Hayley you were amazing!
D. D.Professional, helpful and efficient would be how I would describe our experience with Richard James Estate Agents and especially Georgina Mepham. Having spoken with other estate agents Georgina was far and above the most helpful and efficient. Thank you very much Georgina for all your help.
D. a. A.I probably had the best checkout experience of yet. I had to move out in a hurry and was not able to clean certain places but GEE MOSSOM found me a cheap cleaning service and she handeled everything herself. She was always responsive and concise. Definitely recommended.
D. W.Having purchased my new property through Richard James I cant recommend them enough. Hayley Walden in particular has been a great help over a move that has been less than straightforward. Hayley the other members of the team have been incredibly helpful and supportive. Thank you everyone at Richard James you’ve been a great support.
L. D.I was very impressed with Richard James. Yasmin in particular was excellent in finding a house for me, and was always very polite, patient and professional in all that she did. Hayley was also extremely helpful during the sales progression process, keeping me well informed of everything that was happening. I would thoroughly recommend using Richard James. They are very efficient, professional and helpful.
B. S.As an extremely happy client, I would like to recommend Richard James estate to everyone looking to either rent or buy a property. Ms. Gemma Cowley was extremely professional, always ready to assist and even after moving into the property continued to ensure we were comfortable.
W. M.We recently moved with the great support from Richard james Estate Agent team. I would like to thank Frankie Stocker for her effective communication and professionalism during the transition of moving which made things easier for us especially during this unprecedented times. I would highly recommend RJ Estate agent. Keep up with the good work.
Winnie x.
R. S.One of the constants in an otherwise topsy-turvy year has been the speed and quality of service from the property management staff at Richard James. Despite some tradesmen going out of business and others being snowed under they have managed to locate good contractors and kept my properties sound. They have innovated with a new rental insurance scheme that adds to their offering. Finally, sitting doing my accounts at the turn of the year, I find I have mislaid a couple of rental statement so I e-mail the lettings finance administrator - Delrae Yon - for copies and get them by return of mail. Just brilliant!
J. E.Georgina Mepham from Richard James estate agents, was very helpful in showing us around our new flat. Gave clear details on the property, and gave us clear instructions as to the next steps in the application process.
Z. P.Courtney & the team at Richard James have been fantastic - I can't recommend them highly enough. Courtney is super responsive and has supported us throughout lockdown going above and beyond to get our chain working so we can move home. She's a brilliant communicator which makes a big difference when you're dealing with the stress of moving!
D. W.Richard james were quite good to deal with.
Lara hawkins (progresser from complete asap) was especially good, she kept the whole chain alive. Overall they were friendly and professional and if I was to sell, I would approach them first
J. N.I met Georgina to view a flat she was early to the appointment which was great and she was very pleasant throughout the whole viewing. The flat wasn’t for me but Georgina went above and beyond as she told me about another property which we went to see after so the whole experience was a good one. Would highly recommend👍
A. E.Great estate agents! Super polite and helpful! Renting a property through them and they have been nothing but amazing so far!
Big thank you to Gemma Cowley for all her help keeping this a nice and easy transition!
T. D.Cannot recommend Richard James enough to assist with selling your property. My property was actually sold twice (first one pulled out) both selling within a week of going on the market. I had many a hiccup along the way (none caused by Richard James) but everytime I was kept in the loop and they were happy to chase solicitors to push the sale forwards.
Hayley from the after sales team and Jordan from the North Swindon branch were both very friendly, professional, knowledgeable and extremely helpful. I even had a special phone call to congratulate myself and my partner on the birth of our son :) I would not hesitate to use Richard James again if I needed to sell in the future.
J. M.Great service from North Swindon Richard James. Proactive, responsive and empathetic to my situation and requirements with the purchase of my new property (Antony). Has been a surprisingly enjoyable experience dealing with them which is contrasting to other agents who are dealing with my house selling. Would have preferred them to do both sell and buy. Great service. Recommended.
J. V.The last tenants moved out of our house recently leaving it in a bit of a mess. Tayler Trueman from Richard James performed the move out inspection. We were concerned with the amount of work required to get the property back into a condition where it could be let again, but we didn't need to worry as Tayler was great at liaising with the ex tenants and myself, and, arranging for the house to be returned into its former condition.
This was a great professional and responsive service from Tayler and Richard James.
S. H.Excellent experience selling our house through Richard James and in particular Kelly Hucker. Kelly and her colleagues have been very helpful, friendly and responsive in dealing with requests and very proactive in managing our sale. I would strongly recommend.
c. w.This is the second time I’ve put my house on the market with Richard James and they haven’t disappointed! We had a really competitive valuation where we were provided with lots of research and information in a booklet. Dom was very approachable, friendly and had all the answers to my questions. Once on the market we sold within 2 weeks and in what was a pretty stressful time where I was on edge a lot of the time due to us finding another property we wanted to buy, they took all of my calls happily and made me feel at ease even though I rang alot🙈 I can’t praise Courtney enough who we dealt with the most! Always friendly, helpful and making us feel looked after! She well and truly goes the extra mile!
D. W.Richard James has been an amazing Estate Agents, Especially Gemma Cowley, who went above and beyond to help me get my lease sorted.. would highly recommend Gemma and Richard James to anyone
D. D.Having moved into and now settled into our new home, I feel that the right thing to do now would be to share our fantastic experience with anyone reading this and considering using Richard James. Right from the outset we have had nothing but exemplary, attentive and totally committed service. We used all of the “in house” processes which are in partnership with RJ - South West Mortgages and Bower & Bailey Solicitors and experienced the smoothest and most informative purchase and sale we could’ve hoped for. Thank you to everyone at Richard James for getting us our beautiful home. We truly couldn’t be more happy.
Shaun & Deb Dunham
S. R.Absolutely superb service from an agent who went over and above to get my house sold for me. Hayley negotiated what turned out to be quite a complicated sale to ensure we got over the finish line and I cannot thank her and the team enough for completing my sale. David also did an excellent job of keeping me informed of updates and tracking the sale. A highly recommended sales team that I will be using again.
S. L.The service provided by Richard James in helping my partner and I buy our first home has been fantastic. In particular Sharon Clark from the sales progression team has been absolutely brilliant. I couldn't have asked for a more friendly and knowledgeable person for us to deal with.
p. l.I recently viewed a property to rent and was fortunate to be met by
Poppy Traynor. She conducted herself in a very friendly but most
professional manner and secured the rental for me with the minimum
of stress. If this is an example of the staff you employ your company also need congratulating. Thanks again Poppy.
V. H.Our experience dealing with Gee Mossom at the end of the tenancy when we have returned the keys from the apartment was second to none. The full deposit was returned to our bank account in no time. Thank you for making it a stress-free experience for us.
J. D.I have been renting a property managed by Richard James for many years and have always found them to be helpful and professional. Just recently had a query and Amanda Sweeney delt with the matter very efficiently and professionally. Highly recommended.
K. T.Jenna Burford has worked tirelessly on a couple of maintenance issues for me and I cannot praise her enough. She has kept me up to date throughout and has managed a particularly troublesome issue very professionally. She is an excellent representative of Richard James Estate Agents. Thank you Jenna.
D.Gee Mossom was great throughout the whole tenancy process and helped arranged maintenance and recover some costs from a tenancy deposit. She was always available to talk to and very professional.
Thanks
C. A.I have just purchased my first home through Richard James where I was entirely unsure of what to expect. I can tell you that the service we received from SHARON in their progression team was EXCEPTIONAL throughout the entirety of the 3 months she was responsible for our chain.
Due to poor soliciting with a different company, we ran the risk of losing the house we loved so much on numerous occasions, however somehow Sharon kept it all together for us leading right up to our completion today.
Sharon ensured that even the slightest updates in progression were communicated to us, as well as fighting our corner so successfully allowing us to cling onto the house.
Sharon, you are an asset to Richard James and thank you so much for working so hard to keep our chain together.
M. S.I recently moved out of a rented property and had Gee Mossom helping me and she was amazing.
As it was my first time moving out of a rented property I did not know what to expect to get back with my deposit, she was amazing with helping out and going above and beyond what was needed to help me with getting back as much as possible.
I cannot thank her enough.
B. G.Absolutely amazing service from all here at the Swindon North branch of Richard James. As a first time buyer the process can be fairly daunting however the staff here made it a completely stress free experience even under the time pressure of having to complete before Christmas. Special mention to Antony Salter who provided top class customer service right through from when I first viewed the property to the day it was completing. He was extremely friendly, knowledgable and informative throughout and made my first experience of buying a home enjoyable. He truly is an asset to the company. Yasmin was also especially helpful and went out of her way to ensure everything went as smooth as possible. Would highly recommend this branch to anybody looking to buy or sell. Thanks for everything!
R. D.I rent a property for which Richard James acts as an agent, and the employee with whom I have dealt, Gemma Cowley, has always been very helpful and courteous.
Z. P.I met with nearly every agent in North Swindon, Yasmin at Richard James was miles above everyone else.
She was so professional, listened to our requirements and showed great productivity. Before we had even had the photos taken of the property she had lined up numerous viewings, created a wealth of interest and kept us in the loop the entire time.
Yasmin sold our property within 3 days of initial contact with her. All of the team at Richard James are fantastic communicators and understand the stress and confusion that can surround selling your property (and for us) being in a chain for the first time.
I can not recommend Yasmin and her team enough.
Don’t look anywhere else.
Thanks all at Richard James.
Zoey and Marcus
H. M.Would definitely recommend RJ! They’ve been so helpful and made things as hassle free as possible. I had Gee Mossom dealing with my move out procedure, she was friendly, professional and she made everything very clear so I wasn’t left confused with more questions!! Thanks very much!
H. T.I viewed two properties from Richard James Estate Agents with Georgina Mepham and was impressed by the knowledge and insight that she provided. I was able to make a more informed decision thanks to her, and all the Richard James representatives I interacted with.
R. P.I would just like to give a special mention to Jo Costin who worked tirelessly on the completion of our house.
Given the circumstances of our chain and the difficulty with solicitors she did absolutely fantastic and got us over the line. I honestly believe if Jo hadn't been handed our sale it wouldn't have completed.
Another member of the Team is Dominic who dealt with the marketing and sale of the house who was superb.
I would highly recommend both Jo and Dominic if your considering using Richard James.
I. C.Georgina Mepham and Sharnni Wilson have been brilliant throughout our search for a rental and since moving in. They genuinely go above and beyond. An example of this was by still being in the office late on a Friday evening to book our viewing for the next morning as well as Sharnni being available throughout to help ensure our move in has been as smooth as possible. Thank you both so much!!
G. G.Was very impressed with Richard James - North Swindon throughout the buying process. Antony was great at showing us around properties, and always happy to help with any queries or issues we had while buying. Hayley was a good sales progressor, ringing us regularly with updates, and handling a couple of issues we had well. We would be happy to use Richard James - North Swindon again for our buying/selling needs.
R. S.Jenna Burford was an excellent 'point of contact'. Problems with my rental flat were completed in a professional, timely and competent manner and I was very happy with the communication and results.
C. H.This was my first time using a ageny to rent a property.. i found a lovely house through richard james and it was handle by a brilliant professional young lady called Gemma cowley.. she made the whole process so easy and stress free. Any issues I had she dealt with them instantly.. thankyou very much gemma and keep up the good work 👍 your doing a great job
L. B.Fantastic estate agent, really pleased with the level of customer care and diligence throughout. Professional team, cannot thank them enough for all their efforts. Hayley was great and always kept me informed on how the chain was progressing and put the right pressure in the right places, Hugh and Sarah were very helpful in the Faringdon branch.
l. b.Michelle Brown made the moving out and inspection process of leaving my rented flat easy and quick to do. She was professional and friendly throughout and always communicated any updates with me. Thank you Michelle!
M. H.The agents we dealt with during our house buying search were extremely helpful and very professional. We felt like valued customers and would consider them in the future if we ever needed to sell. Hayley was very helpful and kept us stress free! Thank you to all the staff.
J. C.Recently sold our flat through Richard James north Swindon office. Jo from the sales progression team was great. she supported us Throughout the sale and chased up anything we needed her to.she Liaised with our solicitor and the buyer regularly to ensure a smooth sale.
p. g.Sarah Taylor recently showed us around a property we are hoping to rent. The service was professional with great communication before and after the viewing. We have viewed a number of properties recently so have dealt with a number of agents and Sarah was head and shoulders above all of them
A. B.Excellent work and peace of mind. Louise Robinson is the dedicated person for the maintenance of our property and she has done a starling job for us. Every problems are sorted out in a timely manner with a great communication.
M. D.Fantastic service from Richard James North Swindon, From our initial visit when deciding whether to put our house on the market Jordan made he process very quick and simple and sold our property to the first viewing. Hayley and Jordan and both been fantastic throughout the process keeping us up to date on how things were going every week. Would definitely recommend Richard James North Swindon to anyone looking to buy or sell a property. Thank you for all your help guys :)
M. S.Janie helped us find our property, providing us with great information about the area and what suited our needs. She took the time to learn more about our situation and was friendly, efficient and attentive throughout.
D. C.Richard James provided us with an excellent service. We sold our property and purchased our new house through RJ very quickly (within a week of going on the market). Unfortunately the buyers pulled out 6 weeks later, but RJ were very quick and efficient to get our house back on the market. Viewings came thick and fast and we sold again within a week or so and still purchased the house we wanted :-)
We were kept informed about viewings and provided feedback where possible. Anthony was great and really helpful during the sale and purchase. There was a minor miss communication on RJ's part along the way that could have been avoided, however this was rectified and no harm done.
We were most impressed with the Sales Progression Team, in particular Hayley. She was fantastic and kept us informed constantly with what was going on with both our sale and purchase. Hayley was extremely helpful all the way through to the day we completed and made our buying and selling experience a less stressful one :-)
A. R.Had couple of issues when we moved in but as soon as we reported them, our property manager, Jenna Burford and our landord were quick to resolve the issues. Best Estate agency in Swindon, personally.
J. L.Fantastic service so far with Richard James. Kelly Hucker has been very helpful and professional with our house sale, keeping us in the loop at every point and answering all questions very quickly. Our house sold within a week of going on the market and Kelly organised back to back viewings on one day so as to minimise disruption while we have been working from home in lockdown.
I would highly recommend both Kelly and Richard James.
D. H.I have been looking for a property to rent in the Swindon area for months now and after finding just what I was looking for on the Richard James website I arranging a viewing. I meet with Georgina Mepham who was very professional and friendly from the start, great viewing experience and help me find exactly what I was looking for.
R. F.The service received from Richard James and Gemma Cowley has been excellent. We have found the process of moving a smooth and easy one. Gemma has been extremely responsive and pro active in getting us from A to B especially in a COVID restricted environment. Thank you for all your help.
E. D.Just wanted to say a massive thank you to Frankie Stocker for her efficiency and excellent communication with our new tenancy. It was a stress free process managed by a very polite and professional manager. Thank you once again Frankie!
R. M.Richard James have made our entire process easy and stress-free. I must in particular thank Whitney Milhench who has been supportive, quick to respond and very helpful with any requests and questions we may have had – thank you for your professionalism and guidance throughout!
P. V.Sarah Taylor conducted my home inspection and was very professional throughout. I was comfortable throughout the inspection, and gave feedback as well. She even offered to help collecting a package meant for the landlord, which was sent to my address, so that it would make its way to the owner. Thanks Sarah!
E. P.Having tried a couple of local estate agents with ‘so say’ local knowledge – we had no joy and not a single viewing. Before giving up we decided to give Richard James a go after seeing their ‘For Sale’ boards around the area. We met with Yasmin who was extremely polite, professional and honest. Unlike other agents, Yasmin did not try to force us into buying additional photography services or give us all the sales talk, we had an honest conversation and went straight to market. Yasmin and her team did not wait for people to walk through the door or hope for someone to phone in, they actively marketed our property! To put this into context, by the time Yasmin sold our property we had received 5 viewings from Richard James, and only 1 viewing from another new agent we appointed at the same time - which turned out to be unqualified and a complete waste of time. If you are looking for a ‘real, modern day’ estate agent that understands the current market then Yasmin at Richard James will certainly not disappoint! This is what a ‘real’ estate agent can do for you, we cannot speak highly enough of Yasmin, we are so happy with the service provided and continue to receive – and we could not give a stronger recommendation!
a. p.I had the best experience with estate agents from Richard James, very professional and responsive. Special thanks to Georgina Mephan for making sure i went through the seamless process of getting exactly what I asked for. You guys are stars.
S. C.Really pleased with the level of service received from Joe Carpenter, from the Old Town office of Richard James Estate Agents after my boiler broke down and I was left with no heating or hot water. Joe was on the case immediately to ensure the repair was carried out efficiently and with minimal inconvenience. His constant updates via telephone, even out of hours, was exactly what I needed during a tricky time. Well done Joe - you stepped up and ticked all the boxes!
A. B.As a landlord I recently encountered a rent arrears situation, which was a first for me. Delrae Yon was exceptionally helpful in ensuring the discrepancy was chased and payment made. Both landlord and tenant kept happy, which is difficult to do. She answered my emails promptly and was exceptionally professional.
M. P.Exceptional customer service from all those I had communication with. Although my sale completed through another agency, I would highly recommend this agency.
A young, positive and proactive team, highly recommended!
Jasmine and Jordan in particular were outstanding.
G. H.Excellent service so far with Richard James and house sold 'virtually' during Covid lockdown! Kelly Hucker in particular has been extremely helpful, responsive and professional but all of the team we've had contact with have been very good. Wouldn't hesitate to use again and recommend.
P. H.Whitney Milhench did a great job arranging the repairs to the shower and toilet recently. Quick service, given the times we find ourselves in. The contractors were also very good, communicative and prompt.
A. S.Best estate I've been with. Appreciate Delrae Yon proactively calling out when I'd accidentally paid double rent. Was also impressed that when the boiler broke last winter I was immediately able to pick up heaters from central office, very little fuss involved.
j. p.Excellent support during our tenancy and in check out with Sarah Taylor however, their accounts consistently get contract details wrong which meant we had to (successfully) dispute charges twice during the tenancy against rent increases.
K. A.Would like to appreciate Frankie Stocker for all the support and excellent communication to helps us in new tenancy. We are very happy with professional service and response for all our queries. Thank you Frankie and Wish you great year.!!!!
S.Georgina Mepham helped us with our viewing last Monday. She is very kind and helpful. Also, the agent is very professional and responsive.
L. R.My property had been on the market for a whole year due to previous buyers pulling out. Richard James had a constant stream of viewings and during the process, took new photography to make it look like a new property listing as it had been on for such a long time. Throughout this time Anthony and Yasmin always made me feel calm and more up beat about the whole thing. Without having Anthony to cheer me up, I might well have had a breakdown at times. He is really good with both the seller and the buyers, they all seemed to like him too. No stereotypical estate agents script. People buy from people and they bought into him as much as my flat.
E. C.Gee Mossom was fantastic with our end of tenancy process, keeping us well informed with the timescales for the check out report and deposit return. Thank you!
C. R.Richard James assigned Hayley from the completions team to look after the purchase of my property. I was really impressed with how Hayley communication throughout the whole process, she couldn't do enough to help. Circumstances outside of Hayley's control made it a challenging purchase but she stayed calm and guided me through the process. This was invaluable given that I was a first time buyer.
A. O.A great service from Gee Mossom at Richard James. She has handled the move in and move out of my property that I let through Richard James for the past few tenancies and the process has been seamless and completely professional - thanks Gee.
M. W.Not moved in as yet, but everything has been seamless, quick and easy. Updated regularly....Georgina is friendly, professional and efficient....what more could you ask for!! Brilliant...…..…..if this is how it is going to be going forward....bring it on!
g. S.Antony and Hayley were both excellent in their approach to the sale and purchase of this property. Hayley especially, went above and beyond her expected service in chasing up my rather less than useful conveyancer.
Very happy with the result, and can't wait to move into my new home!
M. P.The lady i spoke to was Very informative, honest and pleasant.
Will definitely use this estate agents
when looking for a flat in the Swindon area to rent.
F. A.Great professional service, even through lockdown. I’ve used their selling and letting services, as a buyer, a tenant and a landlord, the individuals are all great at their jobs as well as responsive. I’ll definitely use them again. Thanks to the team for all your help over the years!
A. S.Superb service! A day after the viewing I had everything sorted, thanks to Sadie!
0.Thank you to Poppy Trainor and Frankie Stocker for their professional and efficient service in the lettings team. First time in using an estate agent to let a property but it has been excellent service.
D.I recently needed some financial information urgently regarding my property for tax purposes. I spoke to Delrae Yon who was very helpful and responsive. It would be great if other companies had such professional and customer oriented teams. I did not anticipate such a quick response. Thanks again Delrae ! David N
h. k.Charlotte Edwards has been really great in all my dealing with Richard James. Very professional, polite and gets things done without reminders chasing up etc. Very impressed!
S. C.From the initial contact through to the handing over of the keys, the team at Richard James did a great job. Hayley kept us informed weekly of progress and I would definitely use them again for future property sales.
V. B.I was able to secure a place in Chippenham and was shown around a lovely flat by Georgina Mepham, she was helpful and informative throughout the viewing and afterwards she has been great and responding to any queries I might have. I look forward to moving into my new flat soon!
R. B.Richard James, although more expensive than others, proved their worth.
As we drove around Swindon it became clear that above all others, Richard James had sold signs on the majority of their properties.
The proof was in the pudding when our first sale fell through and within 2 days we were under offer again.
There staff are very friendly and helpful, progressing the sale effectively where they could.
B. M.Rheanna, the letting agent, is very thorough and responsive. She is very skillful and helpful in arranging everything required for letting a new home.
G. S.Hayley and Antony both delt with our house purchase, they were both amazing and I couldn't recommend them enough. Antony got the sale agreed quickly and Hayley was on the ball and gave us regular updates regarding our sellers and there solistors.
I highly recommend if buying a house through this estate agents you Request for them to do your purchase.
Thank you Hayley and Antony
Grace and Jack Meechan
C. C.Thanks to the Richard James team we found the whole house selling “experience” to be stress free.
Helped admitidly by our house being sold on the third viewing,literally prior to going on Rightmove,and for well above the asking price.. Second time we have used Richard James,we would recommend them to anyone..
R. B.I would like to thank Whitney Milhench, for contacting us in the first instance with the query and then with extreme efficiency helping us to resolve the issue at hand keeping us in the loop through to the end. It was dealt with quickly and efficiently taking away our worries and concerns, once again thank you Whitney.
j. j.Excellent work done for me by Richard James. Antony Salter is my sales agent . He’s an excellent character to deal with and he’s a great experience maker throughout the process - he knows my emotions and made my first home buy happens . A helpful guy.
Joby .
S. W.Tayler Trueman dealt with my move out inspection and deposit return and she was amazing. So professional, helpful and fantastic at her job. Thanks to Tayler for making the move out process so much less stressful
g. n.I have been dealing with Sharon Carpenter, an absolute joy! There has never been an instance when my issue was not sorted within the day. A rare asset!
Gurdeep Nayer
Prime Investments Ltd
M. S.Top estate agents with top employees. We found Anthony to be a very accomplished young man who was both very friendly ,courteous, helpful, smart and a great asset to your organisation. He made our search for our new property so easy, taking the stress out of relocating. Thank you, delighted to do business with you. Jane and Mik Shelton.
K. H.This agency very quickly arranged a viewing and then processed my application to move in very efficiently.
All of the staff I spoke to were courteous and friendly and thanks to Georgina Mepham for her work and customer service.
N. R.We are currently in the process of purchasing a property through Richard James North Swindon and what a pleasant experience it is. All the staff are very professional. The viewing went smoothly and Jordan had all the information we needed to our questions. I would most definitely recommend them to family and friends.
S. A.Although I have not found a house yet I am confident that I will with Richard James. Antony makes every effort to listen and help with your needs He will advise as to what he feels you would best to view which avoids time wasting for the vendors and the buyers. Thank you massively Antony and hopefully I will find the right house soon with your continued help.
J. M.The service I have received from Richard James has been 1st class, from the initial viewing with Anthony to the progression of my sale with Hayley has made the whole experience painless and I would recommend them to anyone looking to buy a house in Swindon
I. 4. A.I recently moved using this Estate Agents and was assisted by an agent called Grainne Mossom who was incredibly helpful and without whom I would have been lost! Thanks very much Richard James - would highly recommend your services to my friends!
R. S.Thank you Sharrni Wilson for all your help and support in our new home! We have been settled now and are enjoying the views. We will be referring you to all of our friends because of your excellent service.
J. H.Georgina Mepham was helpful and friendly and fully supported me in renting a place that I had fallen love with. I highly recommend Richard James Estate Agent and Georgina in particular
A. B.We have just moved out of a Richard James property that we were renting. The checkout process was smooth and Gee Mossom told us exactly what would happen, super friendly and informative on the phone.
B. H.Moving Transatlantic during a global pandemic proved very difficult, however the staff at Richard James were extremely accommodating, helpful and understanding. Huge thank you to Georgina Mepham, Charlotte Edwards and Jessica West for everything.
A. L.Professional stuff and a lot of support and assistance and a big thanks to Becky Gee has made very easy letting our new property.
H. R.Whilst we haven't bought or sold through Richard James, they have still provided an excellent service - keeping me constantly updated with new properties coming onto the market, and meeting me at properties for countless viewings. My thanks go to the whole team, but particularly to Antony Salter and Gareth Wyn Thomas.
M.We engaged with Jordon Rogers of Richard James Estate Agents regarding a local property we were interest in.The prompt response and professionalism exceeded our expectations. Jordon was very clear during the evaluation and next steps in order for us to proceed. Unfortunately the target property has since been SSTC, however we remain in contact for alternative options. Highly recommended!
D. R.Excellent service. A great chap called Anthony Salter gave us the tours around houses and took the stress out of buying. Then again when it came to selling. This young man is an asset to the industry he made the whole experience stress free and entertaining. Totally recommend Anthony to anyone looking for the services of an agent.
c. d.Really impressed at the fast responses and good communication throughout, and professional attitude throughout. I was selling a property at the lower end of the market but the service from Jack and Kelly was top notch. Highly recommended!
C. K.I'm pleased to know we have Gemma Cowley on the end of the phone and email at Richard James! So helpful, knowledgeable and she made the move-in process so much easier.
D. G.They were very professional and helped us finding our new home. Special thanks to Georgina Mepham who was really kind and helpful.
L. N.This is my first experience of buying a property and Antony Salter has made this very stressful and daunting time a real pleasure. He couldn’t of done more if he’d tried, he accommodated by busy schedule, answered all my questions and has been very enthusiastic and patient and talked me through the stages. He has been very prompt with his correspondence and nothing seemed too much trouble. Would highly recommend.
C. C.Many thanks to Gee Mossom and Gemma Cowley for a quick and easy transition between tenants, for arranging a cleaner at short notice and for keeping me informed throughout the process - top service!
S. B.Fantastic service, Phil Redmond has been a fantastic point of contact, always calls me back as promised, has negotiated a sales quickly with a buyer at a great price and has handled all elements brilliantly!! Thank you!! First Class Service - Simon
A. M.Sharnni Wilson and Gemma Cowley were amazing, they have helped me so much with every problem I have had and kept me updated of the process and chased everyone need for me, I highly recommend them and Richard James, very professional and accountable.
R. N.It was the first time we used a state agent to sell the property. I must say, Richard James (North Swindon Team) has provided excellent service throughout the process , kept us well informed. I would highly recommend it to others.
S. P.Excellent Service , Handled our move very professionally, Frankie Stocker was quick and responsive to all of our queries and made the move possible within 10 days. Highly recommend.
E. D.We have been very impressed with all of the staff we have dealt with at Richard James, most notably Rebecca Gee, Hayley Walden and Grace Dobie who were so helpful!
H. F.Probably one of the best real estate agencies in Swindon.
A special thanks to Gee Mossom for the excellent customer service during move out.
B. K.While we did not find a property through Richard James, the service that Antony provided for us was excellent. We felt like we were valued as buyers and that he really understood our needs. Thank you
V. B.I would like to say a massive thank you to Hayley Walden who has been absolutely brilliant with the sale of my house, Hayley always had great communication with updates on the sale and always answered any questions I had promptly. Also thank you the rest of the Richard James team for the help throughout the sale.
a. k.Thank you Georgina Mepham!
I dealt with Georgina who provided an excellent service , especially during a difficult year. Georgina kept in touch regularly and was helpful throughout. Highly recommend.
C.Richard James Sales Division have provided excellent service to me over the last few months.
Special thanks to Barry Brocks, West Swindon Branch, Antony Salter, North Swindon Branch and Hayley Walden, Completions Departmrnt for all being very helpful.
Cathy Williamson
N. S.Thanks to Frankie Stocker for going out of her way to help my new tenants move in yesterday- and even seeing them through an unexpected hiccup! Always good to know that my flat is in good hands!
K. G.Very professional full property management service. Excellent re letting of property process with weekly updates. Georgina Mepham, very professional.
E. W. S.What a blessing she is, Amanda Sweeney.
She understands people, she has know-how.
Peace of mind and assurance as well l had from her. What a pleasure when you find this rare kind of people. Thanks indeed Amanda Sweeney.
S. B.It’s the first time I’ve rented through Richard James and it’s definitely a positive experience mainly due to help, communication and level of care provide by Gemma Cowley would highly recommend.
D. L.Richard James have worked hard for us with two buyers and can't fault them. Thanks to Jordan and Ben in Sales and Alex and Hayley in sales progression.
Highly recommended.
D. W.I have been using the lettings side for 8 months with 2 properties and they are fantastic. Always do what they say they will, on time and professionally. As with everything, you will always find someone cheaper, but it won't be worth it and you will probably regret it for the sake of saving a few pounds.
M. S.A recent inspection report highlighted that there were some missing tiles on the roof. Jenna Burford arranged for estimates to be carried out and am please to say that he repairs have now been carried out.
L. A. T.Jessica west made all components of the process a positive! Extremely professional and accurate with her duty of care. An asset to the company.
M. S.Very good impression. I can recommend to everyone - professional help and consulting when buying a home. Ms. Hayley was collaborated with us all the time at every stage of purchase. One more time big thank you.
I. L.Very impressed with the support and service received from Jordan Rogers. Personable, approachable and professional. Frankly, a breath of fresh air from my previous experience of Estate Agents
S. S.Great ongoing customer service from Rheanna since letting a property with Richard James. A pleasure to deal with, thank you!
M. A.Excellent experience and special thanks to Ellie and to Gee Mossom
S. W.I found Antony Salter to be great, he quickly understood what my house requirements were and made sure the search was focussed on those requirements. His sense of humour was also great which made viewings all the more enjoyable. Thanks for your help Antony
L. J.Brilliant service from those Richard James, as a first time buyer the process wasn’t made daunting at all, it helped having Hayley to liaise with regularly if I needed it. Didn’t feel like she was pushy at all and assisted me with anything I needed, would recommend.
O. K.The team is very professional and usually quite fast in responding. Sharon Carpenter and Ellis-Rose Wigley Marla were especially very helpful with my queries.
A. N.Many thanks to Jo Costin, Sales coordinator, for her help in selling our house. Not the easiest job but done with friendly efficiency. Thank you.
b. X.Jo and Dom were fantastic all the way through our house purchase! It took alittle longer than expected however we got there in the end! Would recommend Richard James!
O.A true pro !! Whenever I speak with Dorinda Dodson she is always on the ball and has all the knowledge required , Dorinda will also take her time to solve issues and chase up loose ends! Many thanks 😁
a. H.Very good service, patient and professional.
Hayley was a great contact to have and Antony (my initial contact) calling on completion was a nice touch.
Will recommend!
D. R.Having dealt with many estate agents over the last year or so, Anthony Salter has proved himself to be easily the most helpful and enthusiastic. If you want a first class service, you need look no further.
G. L.The North Swindon Richard James branch helped me with my first purchase. Antony's knowledge of the north Swindon area was impeccable and I couldn't recommend the whole team enough for the overall service and dedication.
G. H.By far the best Estate Agents in Swindon. Sold our house quickly and kept us up to date with everything even during Covid
C. J.Just to say that Whitney Milhench went above and beyond her job to ensure a 1st class level of service for the tenant and myself. Well done Whitney!
A. i.Sarah Taylor was very professional, kind attentive and helpful. I really appreciated how empathic she was. Thanks once more Sarah for your time and kindness.
T. A. k.Thanks to Hayley Walden, who helped throughout the process of exchanging the contract and approachable. I would highly recommend anyone to go with Richard James north swindon. Very professional.
s. w.Would thoroughly recommend, the team were really good, from selling our property and also purchasing our new home with them, Sharon gave me weekly updates and kept us informed with any problems which we did have a few I am sure our sale would not have gone through without Sharon's help, Many thanks Jan and Steve
B. I. V.They were very helpful. The whole process went very fast and smoothly. Specially Georgina Mepham. She was very king and professional answering all my questions and helping me throughout the process.
p. b.Brilliant service and friendly. After swapping to them for the service of selling our home, well it went up gear.
From sales, keeping up to date and to completion a first class service. Worth every penny.
A. S.We were really happy with the service from Richard James. The knowledgeable and helpful staff helped us to secure a very popular property extremley quickly. Thanks again
A. F.Georgina is a fantastic estate agent, I would highly recommend her and the company to others ..
Regards, Ann
A. W.Very professional throughout , kept us updated & answered all our questions. Hayley did an excellent job & the few problems we did have , she was always there to advise & sort them out.
K. W.The service I’ve received from Hayley and Yasmin has been second to none .Always helpful professional and kind .They are a true asset to the company and would def recommend this company to others .Job well done , happy customer .
Kirsty Wilson and Jason Scott
O. B.A top class service from a dedicated , knowledgeable and enthusiastic team. Kept us informed all the way through our sale and we are now using them to search for a property for us to buy.
S. M.Sharnni Wilson was very helpful and understanding of our situation in discussing our tenancy agreement.
S. B.Good quality service from the team here!
Sharnni Wilson was really helpful with our matter and getting it solved very quickly! Such great help.
S. B.Very friendly and helpful service with North Swindon Sales. Antony was brilliant on the viewing and the whole team have helped to make a first time buy easier!
r. j.Dealt with Anthony from the North Swindon office. He had a great knowledge of the property we viewed and was extremely helpful. Would highly recommend Richard James.
D. L.Excellent service from Richard James to me as a landlord! Thanks Millie and the team!!
J. B.Amazing service by the lovely Frankie Stocker, very professional and efficient. Our move from first viewing to moving in yesterday went very smoothly. Would definitely recommend 😊
S.RJ have been outstanding! Its been a lengthy process through no fault of RJ. They have been professional from valuation, salez ans after sales care and sales progression.
S. W.Really friendly staff. Easy to contact, flexible and really great at liaising with my seller and guiding me through the whole process after my offer was accepted.
L. M.Big thank you to Antony, who gave me and my girlfriend excellent advice and help. Leading us to get a property we both are over the moon with!! Thanks Antony.
T. E.I have had a property managed by Richard James for over a year. I am very satisfied with all those concerned in the letting out and managing the property
A. H.Today I ended up purchasing my house through another estate agent, however, I just wanted to note that throughout my property search Anthony has been more than helpful. Thank you!
S. H.Fabulous Agent - We receieved a great service as firt time buyers. We were certainly not the easiest clients either!
I cannot fault the service at all.
r. w.Hi
I would like to thank gee, Rebecca and jenna for all there hard work, especially through the lock down and maintaining a good service to tenants and landlords which was a stressful time for us all xxx
i. l.AT THE TIME WE WERE SELLING OUR PROPERTY WE HAD COMPUTER PROBLEMS, AND THE COMPUTER PROGRAMME THAT THE SOLICITORS NEEDED US TO WORK WITH WAS NOT POSSIBLE. HOWEVER WE CONTACTED JO COSTIN AND SHE HELPED US NEGOTIATE THE WHOLE PROCESS WITH PATIENCE AND UNDERSTANDING.
SHE WAS THERE FOR US EVERY TIME WE CALLED AND VISITED YOUR
OFFICES.
EXCELLENT LADY
J. E.I was shown a viewing by Georgina Mepham, who was brilliant, very informative and precise and answered by 50 questions... lol I would defiantly recommend due to her patience and preciseness.
M. C.I have recently had dealings with Jo Taylor and have found her very friendly, helpful and professional also helped us to resolve outstanding issues satisfactorily. Thanks Jo
F. A.Is very good company when you have any problem and you call them their very quick to respond and sort out the issue you told them I really enjoy working with them and I recommended to everyone
R. C.Spoke to Lavina Reade regarding a query I had today with my tenancy, She was very professional and resolved my issue very quickly.
S. A.Thanks very much to Sharnni Wilson who helped me and my parents moving into a new property. Very helpul and friendly.
N. A.Jo Taylor was very attentive and made sure to keep me in the loop regarding the whole process. Hassle free, polite and helpful.
R. M.Thank you to Tayler Trueman ,for the professional approach to managing my property ,Your great communication , and for Your approach to problem solving .5 star lady .
M. T.My experience with Tayler Trueman is fantastic, always responsive and proactive to follow up.
M. H.Extremely pleased with the result of our search for an appropriate property, and especially with Anthony Salter who was efficient and professional whilst being friendly and approachable. Thank you so much.
V. S.we had 2 extraordinary people who were with us, sarah and anthony, excellent communication,Professional team, cannot thank them enough for all their efforts
D. N.Very friendly and professional. Antony was brilliant, to bad we couldn’t move forward but I’m pretty sure will work it out next time.
H. G.An excellent service, kept me up to date at all times and worked really hard to sell my property quickly and efficiently.
C. K.My move out during the pandemic was pretty smooth and special mention to GEE MOSSOM for all the help
A. B.Excellent service from everyone! Especially Charlotte Edwards who solved all my doubts with great cordiality!
M. M.We found them very helpful in both this office and Wroughton. Would recommend them.
a. s.HI Lily,
Many thanks for your prompt reply.
Great comms as usual , professional service.
Much appreciate it.
Many Thanks Wojciech SN25
M. J.Looking to buy in North Swindon and received excellent service from Anthony at Richard James, who was very accommodating in arranging viewings etc.
s. r.Poppy Trainor has been great during the process of finding a tenant.
E. P.Amy Rowe introduced herself and has dealt with us brilliantly so far. Thanks Amy.
R. K.Thank you Courtney for being so professional and supportive.
Communication is fantastic and so efficient.
T. W.Very helpful and they work very hard on your behalf. Thank you Richard James for selling our property
m. h.Tenant found quickly, with timely responses & updates from Charlotte Edwards & Georgina Mepham.
M. H.Poppy Trainor, excellent job!! Looking forward to work with you on next project!!!
J. P.I would like to say i am satisfied with the response and assistance of your agency .
T. J.Great service from beginning to the end of selling our property. Thank you Richard James!
P. F.Very professional and kept me informed of everything that was going on I can't fault them
A. H.Delrae Yon; prompt response from a very helpful person, particularly considering Covid restrictions, thank you!
A. S.Good, efficient service from Rheanna Dowd!
A. C. D.Thank you very much Richard James
Me and my boyfriend we bought a house,and Antony,Hayley make this to come true
S. P.Thank you Gee Mossom, Amanda Sweeney for Professional and good customer service.
J. L.Richard James have done a brilliant job with my house, highly recommend using them
C. L.Fantastic experience with these guys who were very proactive in finding us a new home.
A. H.All staff I dealt with were very polite and
Professional at the northswindon branch.
p. g.Very friendly and polite staffs.....especially Anthony has been really helpful.
A. J. P.Professional and good customer service. Thanks Sarah Taylor.
G. W.Very professional and always responded quickly to emails and queries.
M. R.Jo Taylor was fantastic, very helpful and informative.
D. “. S.Not the most helpful, never received a call back after my inquiry.
R. P.Great estate agent with professional and helpful staff
D. E.Very friendly Kept us informed Good value
D. J.Ok thank you.nice little preview.
c. h.Excellent service many thanks to Hayley for all her help
A.Great service
A. K.Very good estate agent
C. A.Very informative and excellent customer relationship management. Thanks
N. H.Good service from start to finish.
J. B.Excellent communication
R. A.Friendly staff and good service.
B. R.Excellent
J. A. S.Great Service
J. C. (.Richard James have been a pleasure to work with, Milie Sharp has made my first move very easy and was able to answer all the questions I've had.
M. P.Jessica West, our property manager, and her team at Richard James have over the years provided us, as landlords, with a first class service always acting in a positive, responsive and proactive fashion to any situation that might arise. I would strongly recommend the services of Richard James.
I. R.
A. T.
D. A.
R. H.
J. K.Contact
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