Reviews of Martin & Co Truro Lettings & Estate Agents. (Real Estate Agency) in Truro (Cornwall).

Martin & Co Truro Lettings & Estate Agents

67 Reviews

49 Comments

Martin & Co Truro Lettings & Estate Agents

Real estate agency

22 New Bridge St, Truro TR1 2AA, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Martin & Co Truro Lettings & Estate Agents, Real estate agency in Truro (Cornwall)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Martin & Co Truro Lettings & Estate Agents

Sunday

Closed

Monday

9:30am–5:30pm

Tuesday

9:30am–5:30pm

Wednesday

9:30am–5:30pm

Thursday

9:30am–5:30pm

Friday

9:30am–4pm

Saturday

10am–2pm

Reviews of Martin & Co Truro Lettings & Estate Agents

N. G.

Thoroughly impressed with the service from Sharon at Martin & Co over the last month, while she made all the enquiries and arrangements for new carpets to be fitted in our home. Great communication all the way, from the moment Dawn visited to carry out the property inspection. Both ladies were really friendly and extremely helpful. Overall, first class!

M. H.

Ruby helped us a lot and helped move along our applications a lot quicker to fit our personal needs. We had a lot of trouble with other companies but this was the only one that was truly helpful. Highly recommended.

A. M.

Helpful team and did a great job in managing the whole house buying/selling process, keeping it on track. Will and team are professional and respond quickly to all queries and help to take the stress out of the process. Would recommend.

R. D.

I’ve just used Martin & Co for the first time to let my house. I was very impressed with the level of service they provided. They kept me informed thoughout the process, they were quick to communicate via phone and email. Nothing was too much trouble. Very efficient service. They offer a complete letting service to include full management or just a tenant finding service. I can highly recommend them to anyone looking to let their property.

M. T.

As landlords we first came to Martin & Co when services from a previous agent in Truro became intolerable. We are 110% pleased with our decision to go with Will and his team. We look for two things in a letting agent, each as important as the other; Obviously we need quality tenants and as few voids as possible. Will and his staff are very responsive to requests and work with efficiency and courtesy. Equally important to us is that our tenants are treated well and with respect, and that any requests they have are dealt with promptly. The feedback we have had from our tenants has been entirely positive. All in all we recommend Martin & Co in Truro without reservation. They are a great team to have on side!

j. l.

This is a superb property rental and sale firm. Although I write from the perspective of a landlord, I am sure the same applies for a tenant. They have been scrupulous in finding the right tenant for properties, always carry out thorough checks, ensure the property complies with the regulatory requirements, prepare first class Agreements, give clear and straightforward advice and answer any query promptly. A special mention for Julie and Will and as well for Leanne who is responsible for drafting the Agreements. She provides an excellent service which many Solicitors would struggle to match. Thanks guys!

P. S.

I have both rented and bought through Martin & Co Truro. I have to say they have been excellent. They have gone that extra yard in the purchase of my property. They have followed up followed up and followed up. I could ask for no more. Will Gentle the Branch Manager had been superb throughout and helped us find a suitable rent whilst our purchase, came to fruition. Julie Aylward was also excellent standing in for Will whilst he was on holiday. Top marks Martin & Co Truro. Look no further for an Estate Agent that cares

C. B.

Will and his team quickly found us good tenants for our Truro house a few years ago and managed the let whilst we were living first in London and then in Mumbai. Always helpful and on the ball, they were particularly great when we sold the property. It is quite stressful having to serve notice on tenants and then arrange a sale from a distance but every little thing we asked them to arrange and fix was done in a timely fashion. Great service, thank you.

n. w.

As a landlord I have used various letting agents in and around Truro, Martin & Co have helped me source excellent quality tenants and provided a real personal customer service. Everyone within the team that I have spoken too seems to be well trained, polite and most importantly does what they say they will do when they say they will do it. This is essential in the rental business and is uncommon with some other companies. I would not hesitate to continue to recommend Martin & Co Excellent service.

T. J.

I'm surprised to see all the negative reviews for Martin & Co Truro as our experience so far has been excellent. My partner and I moved from overseas and needed a furnished place. After visiting a fantastic flat and going to the Martin & Co office later that afternoon to say we'd take it, our hearts were racing when we went in and heard our estate agent Julie on the phone to someone in London interested in the same flat. As she knew we were so interested in the flat she stalled the person and suggested other properties would better. When he didn't relent she eventually told him that we had walked in, that we had taken the time to visit the property so wanted to give us first option on it. Even when he offered to "double what they're paying" to take it off the market, she refused. We're really happy with our place and after hearing just how tough it is to get a well-furnished place in Truro, we are so thankful that she did this for us! Hopefully the service continues to be excellent all the way through until after ending our lease.

K. S.

I met with Will Gentle of Martin & Co when looking for a flat to rent. I booked an appointment and was duly met at the appointed time to view a property on their books. The flat was as described in their literature and a tenancy agreements was arranged. All documentation was processed in a timely manner and without any complications. The handover of the property was completed without any fuss or trouble. The office staff complimented the excellent service I received. I have read the comments of some negative reviews and can only assume that Martin and Co have acted upon these and eradicated any problems, as I cannot fault the service I received. I would not hesitate to recommend Martin and Co to others.

L. C.

Under the circumstances that I was in, Martin and co really excelled themselves in making sure I received 5 star customer service. Within the week I was settled and moved into my new home where I feel comfortable. I met the landlord on the day of my viewing which made me feel at home straight away. Brilliant service, highly recommend. Lovely staff!

P. S.

We have rented our first flat in UK and we were inexperienced about anything related to topic. We were lucky to meet Julie from Martin & Co to guide us throughout the process and helped us to find a suitable place for us to call home. We got quick responses to our emails and are really satisfied with the service. We totally advise Martin & Co Truro.

G. W.

As landlords we have found Martin & Co efficient, approachable, competent and friendly. Having experience of another "letting agent" they do not have hidden charges. The service has been professional and they have been very reliable and nothing has been too much trouble. Our tenants have been satisfied with the service received unlike the complaints we received over our previous "agent". From our experience we would recommend Martin & Co Truro without hesitation.

A. M.

We have now used Martin & Co Truro for both letting and selling our property. We have had consistent excellent service from all of the team but above all I want to thank Will and Lee for their professionalism and friendly approach.

M. B.

Fantastic service from start to finish. Both myself and my partner have found the overall experience so refreshing finding our property to rent. A real thanks to Julie who strived to do the very best she could for us, where other businesses would have not been interested to help. You can have real faith in their service and we will certainly be using them again!

S. A.

Having found ourselves in a situation requiring a rapid move into rented accommodation and having been informed that it was not possible within the time scale required by other rental agents we were starting to despair. However we found Martin & Co to be remarkably efficient and were able to complete the relevant documentation and arrange everything with days to spare, which then gave us plenty of time to prepare. The staff were very helpful and kept us informed throughout the whole process and the experience was great and the service fantastic.

p. g.

This is estate comes highly recommended. They go up above and beyond the expected job. If you want an estate agent who know their market and are excellent value for money then Martin & Co fit the criteria. For a quick house sale and help every step of the way - choose them. You won’t regret it. They did us proud - thank you Will we couldn’t have done it without you.

K. A.

My family relocated 300 miles to Cornwall last year. Julie and the rest of the team were brilliant in helping to make the move less stressful. Having not rented for many years they guided us through the whole process and couldn't have been more helpful. Would highly recommend this agency.

J. D.

Recently rented a property managed by Martin’s I find all of their staff friendly and helpful and my experience is they deal quickly with any issues that you may experience. A special thanks to Julie who makes the whole experience less stressful because she is so friendly and yet professional. I would definitely use Martin & Co again. Thanks guys.

J. B.

Had to leave a review as we had such a great experience with these guys. We were lucky to meet Julie who went above and beyond to ensure we secured our dream house. She understood the emotion involved and worked beautifully on our behalf! Thanks

M. R.

We were recommended to use Martin and Co as our letting agents when we purchased our flat in Truro. Since we live overseas, it is very important to us to have an agent on the ground who can deal with all the issues that might arise - and we have found such an agent in Will Gentle of Martin and Co. From the handover of the property to the finding of a tenant, all worked seamlessly and efficiently. We cannot recommend Martin and Co highly enough.

K. S.

As a 19 year old looking for my first place to live the staff were extremely supportive and understanding of my nerves and little knowledge of what I was meant to be doing. The explained what i needed to do and also helped my understand how I worked out where I could afford there was never any pressure to go for something for a quick rent. Julie was especially nice to me when showing me around and was very helpful in giving me confidence in her experience and knowledge of letting to people like myself. Leanne was extremely good at replying to the vast amount of emails i sent when i was anxious. When i move it would definitely be with them again

R. F.

Martin & Co have been excellent - we have received quick responses to all of our emails, repair work has been done within 24-48 hours and the moving in process was very smooth. Over all a great letting agent who offer a high standard of service.

A. R.

Martin and Co - absolutely fabulous! We couldn't believe how seamless their processes were and the staff are very professional, courteous and extremely helpful. Well done you should all be so proud of yourselves. Definitely Truro's number one estate agent.

G. H.

We decided to move to Cornwall not so long ago and had been let down by various different agencies until we came across Martin&co. Will and his team were great always on hand to answer those daft questions I had and made the experience of finding our new home so easy we would both 100% recommend Martin&co Truro

S. P.

The team in Truro have been amazing in helping us find a rented home and assisting with other queries that we had. They are true experts and so professional. Well done to this fabulous team and anyone needing help re a home for the future, with a team that bend over backwards to help you, these are the chaps and chapters to help. Well done Truro team !!! You are amazing!!

E. W.

First estate agents I've come across to be genuinely helpful and go above and beyond. They also communicate through an app called PropertyFile which has everything, receipts, maintenance, inspections etc. all in one place which is really useful. Would fully recommend.

M. H.

Absolutely incredible level of service. Martin & Co Truro offered excellent support and advice, They really made us feel confident when moving home. 100% recommend.

T. T.

Julie and Will were extremely helpful in helping me organise a long term let in short time. Very satisfied with their whole approach to me as a potential tenant seeking a home.

J. W.

Excellent letting agents in Truro. Julie was very helpful and efficient arranging our tenancy for us and thanks to Jamie for sorting out a problem very quickly with our heating recently. Brilliant service! Thank you.

J. H.

Very pleasent and friendly to deal with and helped find our current home. Went the extra mile to get a viewing at short notice as it came on the market the same day and we went for it straight away. Actually interested in dealing with us personally and much better than other estate agents we tried around the area beforehand.

I. S.

Excellent service from all the team at Martin & Co in Truro I would not hesitate in recommending them to anyone looking for a quality rental property.

L. O.

Brilliant Staff ! They did amazing job for me today. Sorted every papers out in one day !!!!! Im new in the town and needed flat immediately. That agency helped me so much!!! They did it !!!! The best in the city.

J. J.

Excellent professional help. Nothing too much trouble to assist their client. Would highly recommend this company.

T. T.

The team made me and my partners move from London to cornwall possible, they were very helpful and kept us updated on the whole process as it happened. I would highly recommend!

I. B.

It is a 5 star for the amazing personal touch Martin & Co bring to their service. Practical ideas and quick solutions for problems, and very good attention to detail.

J. S.

We found all the staff amazing very helpful and always willing to help . Our flat that we are renting was so easy and pain free these guys were brilliant