Reviews of Stags Estate Agents Truro. (Real Estate Agency) in Truro (Cornwall).

Stags Estate Agents Truro

117 Reviews

98 Comments

Real estate agency

Real estate agency

61 Lemon St, Truro TR1 2PE, United Kingdom

Description

Information of Stags Estate Agents Truro, Real estate agency in Truro (Cornwall)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Stags Estate Agents Truro

Reviews of Stags Estate Agents Truro

D. L.

I have always had negative experiences with estate agents and thought they were a waste of money, but my goodness I couldn't have been more grateful for the service we received from our agent, Nick Welch and the team at Stags Truro. Nick really believed in my property and got me a fantastic price and committed buyer. It ended up being a long process with many challenges popping up, but Nick was always super quick and proactive in finding a solution ensuring the sale was on track. He earned every penny of that commission and I would have no hesitation in recommending this branch to anyone. Thank you so much!

R. G.

Thank you to Mel, from Stags Truro office for superb support. From the moment she arrived at my front door to undertake a valuation, all the way through the sales process, she has been professional, informed and on the ball. She identified the market for my property, priced it well and selected potential buyers successfully. I’m glad I chose Stags and got to work with Mel - thank you!

S. L.

From our initial viewing through to exchange, Melanie from Stags has been a pleasure to work with as we navigated through our house purchase. Together with great cooperation from our vendor, she made what could have been a difficult process – with multiple surveys needed – as hassle free as possible. We wouldn't hesitate to use Stags again.

A. C.

Thank you to all the team at Stags for their help in selling our property. Particular thanks to Nick and Emily who were always professional, helpful, and reassuring. We were pleased and satisfied with the result - Nick was spot on with his initial valuation. Our grateful thanks.

F. C.

My partner and I were looking for our first place together, saw a good place and went to view it and found out we didn’t get it then a week or two later Laura rang us up to say that they actually want to offer the flat to us! Everything was sorted quickly and efficiently and Laura was absolutely amazing, kind and caring especially when we were struggling with our hot water recently! She didn’t hesitate to try her best to get it all sorted and it now has, thanks to her! Just want to say the biggest thank you to Laura and the whole team at stags Truro for being absolutely amazing! Thank you so much for making our first home together special and a good experience to go through! Thank you Laura! ☺️ Freya and James

E. H.

I highly recommend Stags Estate agents in Truro and in particular, Laura from the lettings department is brilliant. She ensured our move went as smoothly as possible from start to finish, she is always happy to help, lovely to deal with due to her friendly and aproachable nature and very proffesional. She sorts any issues out promptly, always happy to help and Stags is by far the best estate agents we have been with.

J. T.

Nick dealt with our house sale. Great communication throughout. Reasonable commission compared to rivals. And an overall prestige feel. High end attention to marketing. Thanks Nick and the team

T. P.

I wanted to sell my Country Cottage with land and choose Staggs of Truro after speaking to Ian who showed a genuine passion in selling my property. After putting it on market we had several offers and a genuine buyer within 7 days. Then came the hard work!! and THIS is where the REAL Estate agents work come into play. Lauren was in charge of conducting the sale process and she went the extra mile to sort all the details and problems that solicitors throw at a seller in selling a property. I cannot give a higher recommendation than what Lauren did for my sale. THANK YOU SO MUCH LAUREN! You made my day!

R. P.

Brilliant! Lauren and Ian guided us through the sale of my mothers house recently. They were professional and helpful every step of the way. Very easy to communicate with - I recommend them highly.

G. T.

We recently rented our house in Cornwall through Stags Truro office . From start to finish Emily was friendly , professional and authoritative . She guided us through the whole process with warmth , efficiency and humour . She was first class throughout, highly recommended .

S. l. B.

Very happy with Laura and Emily in rentals who have taken care of our new instruction near Mawgan Porth. Our new tenants moved in at the weekend and all has gone smoothly. Highley recommend Stags.

S. C.

Emily in lettings has been excellent in helping us to rent in the Truro area. Emily has kept us fully informed all the way and answered all our questions quickly and has made the experience very smooth. Thank you.

R. V.

From our meeting with Nick Welch, we were impressed by his professionalism and approach to marketing with a view to getting the best price for the property. The result was that a price was acheived well in excess of our expectations. This was followed up by monitoring progress with solicitors so that the sale went through smoothly. He even helped to aply pressure on the solicitors acting for the owners of the house we were buying - way beyond the call off duty! We would recommend Stags to anyone seeking a professional aproach and support throughout the process.

K. U.

All the staff at Stags, Truro, were a pleasure to deal with throughout our sale, which wasn't without a few pretty emotional bumps along the way. Nick was our main point of contact; he was always on hand with sensible advice and guidance. We never felt rushed or pressured into any decisions and he spent a considerable amount of time talking us through the various hiccups as they came up. Sometimes diplomatically, and quite rightly, telling me to take a breath and calm down! I'm never moving again, but if I did, I'd definitely use Stags.

R. H.

Wanted to say a huge thank you to Stags Truro and particularly Nick who helped and eased the process of selling my property in St Ives. They achieved a great price and were great throughout the whole process. Thank You very much.

J. T.

We were very grateful for the professional service provided by Stags as they guided us through the complex sale of our mother’s estate. In particular we would highlight the contribution of Andrew. He proved particularly deft in guiding us through the sometimes challenging obstacle course we faced. He explained the finer details with clarity and patience while keeping up the momentum. The result was a succession of successful sales. Thank you!

L. W.

Emily was fantastic from start to finish - thoroughly professional and efficient. Found us wonderful tenants in good time - thank you!

S. M.

After having my property with another estate agent for several months and no viewings, I was pleasantly shocked to have three viewings and three offers of the guide price in less than a week with Stags. Two of the prospective buyers were so impressed, they offered over and above the guide price. My property sold in less than a month. Stags were amazing, I left them to it, they dealt with everything, no hassle, pleasant communication and very professional. I could not have wished for better service.

G. N.

Andrew Ranson really knows his stuff, I congratulate him for achieving double the reserve price. From when I asked Stags to sell my plot the staff of Stags Truro have been amazing, always there to support and reassure. Big thank you to Andrew and his team at Stags Truro

z. s.

The whole team at Stags Truro have been very professional with the sale of our land. From the initial visit right the way through to showing prospective buyers around to after offer accepted support and help. They helped us find the perfect buyers. Thank you

C.

Andrew Ranson has been professional, knowledgeable, patient and accessible in all aspects of the sale of house and agricultural land. He has been particularly good at keeping contact with all parties involved in the sales, from the start through to completion.I am most grateful for his professional service.

M. H.

I would like to thank Stags Truro, particularly Melanie, for taking time not only show us a lovely apartment, twice, being new to the area, also sharing the pros and cons of Truro area & reinforcing some of the key factors in apartment ownership compared to a house, the latter we are familiar with. This was really useful, honest and helpful advice, something in my experience rare in the industry.

B. P.

I have nothing but praise and gratitude for the service and support from Stags as a letting agent. They were great from the start of my tenancy to the end. Would highly recommend and be very happy to use in the future. Thank you for providing such a delightful, efficient and helpful service.

J. G.

Stags were extremely professional in both our sale and purchase. They managed the whole chain and despite some unavoidable delays due to coronavirus, they chased and liaised with all parties to completion. They found us a buyer within days of the property going on the market and ensured that viewers were in a position to purchase thus avoiding sightseers and time wasters. Stags may not be the cheapest but I believe in this instance you get what you pay for, and we had professionalism and excellent service from start to finish. Thank you!!

A. W.

100% Professional Service on every level - Lauren has handled our purchase, she has been exceptional from start to finish. In fact whenever I have contacted the team everybody has been polite & courteous. I cannot recommend their services enough. This has been a tough year due to Covid & Lauren has worked tirelessly to make sure we have had the best service possible - even over the hurdles! Thank you all once again.

D. B.

We were impressed with Ian's professionalism, ideas and manner and later similarly with Lauren. We feel that we have had good service, not just with regards to finding a buyer but also providing support during the process of exchange of contracts. We are very happy to recommend Stags.

a. b.

Our thanks to the whole team at Stags Truro for their dedication and professionalism during our house sale. The assistance, advice and service we received was superb and we would definitely recommend them to anyone buying/selling a property. Our particular thanks to Wayne and Dee for always being at the end of the phone. Much appreciated, Amanda

S. H.

A totally superb service from start to finish. Ian, Nick and Wayne all worked with us to sell our beloved home in difficult circumstances. Viewings all done by Stags ( thank you Brian) with good feedback and sold within 2 weeks. Have sold with Stags before and would do again, although I don't envisage moving any time soon! Highly recommend a truly professional service. Thank you.

G. T.

The Truro branch of Stags, and in particular Melanie Ayling, were just exceptional in selling our house, from Mel’s initial valuation right through to completion. Despite her valuation being top end, compared to other agents we approached, within a week we had a keen and motivated buyer at full asking price and we were then nursed gently through the stressful and unpredictable processes that precede exchange and completion. The Truro team are professional and responsive at all times and we would highly recommend them.

H. V.

Having moved several times in recent years, I have had much experience of different letting agents - I can genuinely say that the whole experience of renting through Stags has been a pleasure from beginning to end. Any problems that have been experienced with the property have been dealt with in a timely and efficient manner. All of the team have been super but I'd like to mention Wayne in particular, who is consistently helpful, courteous and professional.

G. S.

Outstanding in every aspect. One strategic round of viewings achieved a sale price which considerably exceeded our expectations in under a week. Nick professionally oversaw the process, liaising between us and our buyer and responding promptly to any queries. A very dedicated and professional team which we highly recommend.

T. R.

We sold a holiday barn a few years ago and had excellent service from Stags, so when we decided to sell our main residence in St Ives they were the obvious choice. We have nothing but praise for the Truro branch and in particular Ben Stephens, whose service was exemplary. The sale came up against many set backs including the Covid situation, but at all times we were shepherded through a minefield to end up with a sale. What more could anyone ask for? If you are thinking of putting you property on the market, especially if its in Cornwall, we would highly recommend Stags.

C. F.

After an unhappy experience with Purple Bricks we switched to Stags in Truro. We were not disappointed and received great service from Georgia, Ian and the team. Where Purple Bricks had merely advertised our property (with little or no follow up with prospective buyers), Stags pro-actively marketed the house. Perhaps the most telling difference between Stags and an on line agent was the fact that, when our buyers first contacted Stags to view another property, Georgia pointed them in our direction. Within two weeks, we had an offer very close to our asking price and Georgia then actively managed the whole process through to "exchange" and beyond. Thanks Stags - excellent service from start to finish.

M. H.

Stags service was exceptional, they came to take particulars of the property very quickly and although the old house had seen better days made a great effort to make it look respectable in the many photos used in the sale brochure. It obviously worked very well as it attracted a great deal of attention and we received many emails advising us of new viewings all of which were conducted by members of Stags staff. When they had had a few offers they asked the bidders to make a final offer and we were delighted with the sale price they managed to get. The whole sale was concluded quickly with no inconvenience to us and we were very grateful for their recommendation of a local solicitor to handle the details of the sale

A. P.

Stags were superb throughout the sale process of our property. They filtered out time wasters and only genuinely interested people came to view the property, with Stags doing the viewings. The feedback was excellent and made us feel as if we were the only clients they had to look after.

M. E.

Stags recently completed the sale of our home. I could not praise the team at Stags enough for the way the sale was handled. We needed to sell quickly to be able to buy a house we desired, we have achieved this but not without the professionalism and commitment from all involved at Stags. A big thank you to Ben and his team for an excellent job done.

J. R.

A little belated but nonetheless a worthy review. Having bought with Stags I find them to be highly professional throughout the process. During my searches they were very patient as I had very specific requirements and they went far beyond the call of duty to find me my beautiful home. They understood completely what I was looking for and where to suit my needs for schools etc. Then without prompting they proactively called me when they had a new property to launch which frankly I would have missed during my busy schedule at the time and I am so glad they did. They made negotiation simple and I understood the sellers position and stance and they helped me via their honest and transparent approach to sales. Once my offer was accepted they kept me informed all of the way through the process and ensured a timely and smooth purchase. I can not thank the team at Stags enough for their help, guidance and support. Should I ever have to sell my wonderful home I would have no hesitation in using Stags.

B. R.

After trying to relocate to from Nottinghamshire and find a new home in Cornwall for almost a year I was so lucky to find Stags. From the moment I spoke to Louise on the phone I felt I was in safe hands and after finding the perfect place both Louise and Sharon provided me with a flawless customer experience. Within two weeks I am all moved in and could not be happier. Thank you so much!

d. g.

I have recently been dealing with Stags Estate Agents in Truro on the purchase of one of their properties. I cannot praise them highly enough - I have brought and sold several properties of the years and have never dealt with a more friendly and efficient office than theirs. Georgia Prowse, the Sales Negotiator was extremely helpful and was always on hand to help with any questions and sorting queries during purchase. I cannot recommend their services enough. I would certainly approach to represent me when it comes to sell as well.

S. P.

Having just completed on the sale of our property we would like to thank Stags especially Georgia for her professionalism and support. She has kept us informed and has been helpful throughout the whole process. We would have no hesitation in recommending Stags as an agent.

M. C.

We have just sold a property through Stags Truro and have been very pleased with their professional service. Wayne responded quickly and kept us well informed throught the process. Although the process was tortuous in the extreme Wayne dealt with every issue competently and with good humour, going above and beyond in order to bring the sale to conclusion. If I were to sell a property in the area again Wayne and Stags would be my first port of call.

R. D.

Great experience with Stags in Truro. Mel & Ben were on the ball with arranging viewings and answering any questions I had during the house selling process. Very good communication between both buyer and seller and quick to pass over if information. I would strongly recommend Stags Truro to deal with your house sale.

K. H.

It was a pleasure dealing with Stags during the purchase of our new home. Ben Stephens was excellent, responding to queries very quickly and ensuring that we were kept informed throughout the process. We would have no hesitation in using him on property transactions in the future.

R.

It’s many years since I’ve had the need to deal with letting agents, and dealt with a few in the Truro area most of whom did little to impress me. Stags however were in a different league. They found me a super property and made my move to Cornwall easy. My main point of contact was with Wayne Elliott, who was outstanding, super efficient and highly professional. I highly recommend Stags Lettings in Truro.

A. L.

Ian, Wayne and Ben have been truly amazing from start to finish of marketing and quickly selling our property. They have been exceptional in communicating relevant information/changes to us and remained professional at all times. During the COVID lockdown it was still business as usual and this helped with any additional anxieties we felt regarding moving and completing on the sale. We have bought a number of properties and have never experienced service of this quality and to this extent. Thank you all.

P. &. C. B.

Right from the start, Ian Osborne and Nick Welch supported us and guided us through the whole process. The marketing and viewings were professionally managed but the after care throughout the whole sale procedure was second to none and totally appreciated. As ever, not everything ran smoothly (!) but the team remained calm, present and always in communication - right to the last 15 minutes when completion was later than expected! We recommend Stags unreservedly and would always return to them in future.

C. T.

The Stags staff and in particular our lettings agent Sharon have offered a top notch service through out, we highly recommend Stags as they have been by far the best estate agent we have dealt with out of a good handful during the past few months. Thank you for helping us find our beautiful new home!

G. C.

After unsuccessfully trying to sell a property with another nearby Truro estate agents I turned to Stags. The difference was night and day, a thoroughly professional approach, excellent communication , regular updates and a refreshingly honest assessment of market conditions without all of the sales waffle. I would recommend to anyone. Thanks to Ian, Wayne, Dee and the rest of the staff for all of their hard work.

A. C.

This is one of the best agencies we have dealt with in years! Emily and Sharon are fantastic; always super friendly, helpful and made us feel at ease at every stage of the process. They answer queries in a timely manner, but more than that, treat you as a valued client. We will most certainly use Staggs again, thanks to their support and professionalism, highly recommending them to anyone looking for an enhanced and bespoke experience. Thanks ladies!

K. W.

I purchased a property through Stag. Nick Welch and his team really went the extra mile to accommodate the fact that I live 250 miles away from the property we were purchasing, were always on hand to help with queries and were really proactive to keep the transaction on track and both parties happy. i couldn't rate them highly enough and would certainly recommend.

L. D.

I found Stags to be very professional, knowledgeable and supportive. I have not been in a position of selling a property before so I didn't know what to expect. when I discovered there were problems with the property I was selling and had to reduce the price, stags worked hard to achieve the best price possible. They were informative and helpful throughout the process.

P. P.

Very nice people work there, helpful & good local knowledge look them up if your looking to purchase a lovely home in cornwall

W. H.

A very professional yet friendly and understanding team to deal with. As we all know, house buying can be stressful but Nick kept everything running smoothly and kept us updated throughout.

D. C.

Ben and Dee at stags in Truro have been absolutely great with helping with the sale of our property. all ways there to help with any little issue that may arise during the sale process. fantasitc professional photography , which really brought out the best, and showcased our house. I would have no hesitation in recommending stags, and if we do end up selling again, I'll be back in contact. thank you stags !

T. W.

I have worked with Wayne at Stags for the sale, purchase and rental of a couple of properties now and still find him to be the most professional, helpful and responsive agent I have worked with to date. Stags are now my "go to" agency and they have taken the pain out of what can be a stressful and frustrating process. Many thanks for your help!

H. C. H.

We have just sold our house in Cornwall through Stags and are very happy with the service we received. They have good service and an excellent presence in the mid- to high price bracket in the South-West. We had made the mistake of thinking that old-fashioned estate agents' branding and hand-holding had become outdated and it didn't matter which agent you used as long as they were on one of the major Web property portals. Wrong. Buyer still gravitate towards agents with a good portfolio of properties in the areas they want, the price bracket they want and the kind of home they want. And good service matters, too. We were selling at a time when few people were making major financial decisions amid Brexit uncertainty. Our purchasers had a real struggle obtaining a mortgage because banks are still so risk-averse, a decade after the subprime crisis struck. But Stags did a good job of keeping all sides informed and making sure the deal didn't founder on the reefs of misunderstanding and mistrust. Full marks to Ben and Liz.

S. H.

We used Staggs of Truro as we had seen them as being active on our development. We dealt with Ian initially who was very professional and very knowledgeable and advised us on how to market .We then dealt with Lauren who was superb in every detail …We were kept up to date frequently and Lauren was exceptional at smoothing out any issues that cropped up …VERY pro-active ..I wouldn’t hesitate in recommending Lauren and the team at Truro .

N. S.

Amazing company, helped me move super quickly, responds to emails almost immediately and really helpful with enquires. Really impressed. Shout out to Sharon in rentals for making my move really easy and stress free, shes a credit to the company!

J. L.

I cannot thank the staff at Stags of Truro enough for the support they gave my family and I throughout the sale of our property, especially Mr Stephens. They were so helpful and nothing was too much trouble, as we had so many ups and downs along the way. If customer service is important to you then you cannot go wrong with Stags.

T. F.

After much searching and disappointment I have finally found an agent who shows professionalism and manners to its customers and is keen to help sort things out as painlessly as possible.

s.

Excellent service in selling our property near the valuation price which was higher than the valuation from other local estate agents. The sales negotiator made the process less stressful and guided us and our buyers throughout the entire process. Selling a house is not just about advertising, it is about getting prospective buyers through the door and actually selling it at the valuation price. Which Stags did. Well done Dee and team.

P. F.

Having Sold through an internet agent but purchased through Stags. Wow what a difference! Stags are a very professional company. The service provided was excellent, driving the purchase and keeping us fully informed at all times. We would not hesitate in recommending Stags Estate Agents Truro. Thank you Georgia, you are a credit to the team.

R. O.

Sharon at Stags Truro office has gone above and beyond. Relocating us during and after the first lockdown has been surprising painless. Very professional and passionate about her field. Nothing was too much trouble and we always felt up to date! Sets the bar very high!

T. E.

I cannot recommend this company enough. As a tenant they were always there for all queries and so very personable. Emily and Sharon are just amazing and I truly hope that their hard work is recognized within the company. Has been a pleasure to collaborate on all levels.

D. E.

We are currently moving home and the experience has been made so much easier with Melanie working on our behalf. Unfortunately she has had to deal with a personal upset , but her professionalism has meant that she has been able to help us so much, and we are very grateful.

K. S.

I have used Stags Estate Agents in Truro several times and always been impressed with their professionalism. The staff have expert knowledge and a friendly approach and I would highly recommend them for anyone selling or buying a property in Cornwall.

F. J.

Ben Stephens was the agent dealing with the property we were buying. He was excellent and kept us fully informed all the way through -through all the ups and downs of the purchase. Very impressed and excellent service

m. h.

From start to finish I felt that I was in good hands. Ian and Lauren were wonderful and at all times I felt I was fully informed. It didnt matter when I rang up or who I spoke to, every one in the office was both polite, courteous, professional and helpfull. Thank you to all.

C. B.

Absolutely professional and friendly service Lauren has handled our sale from start to finish, she was brilliant throughout and I would recommend Stags to anyone 😀

C. D.

Sharon & Emily have continued to provide an excellent service in 'lockdown'' and have just secured a new tenancy agreement for me which was completed very efficiently. Good to have someone looking after my interests.

G. H.

I have to say that I must single out Lauren Symons for special praise, she has been completely on top of her game keeping my wife and I informed on our purchase, she was extremely diligent during the negotiations and courteous and friendly during our meetings and regular telephone update calls.

S. A.

I have sold a number of properties in the past, however, I have never come across so a high quality service as the one Stags provided. This wasn't just in finding a buyer very quickly, but in providing support and feedback every step of the way - making the whole process so much less stressful. I would strongly recommend them.

A. T.

Would highly recommend the letting team at Stags in Truro, really professional through the whole process, from initial viewing, to moving in. Helped to sort initial teething issues, quickly and efficiently. If you're looking to rent, they are definitely worth talking to.

J. C.

Stags Truro have been outstanding in the sale of our property. I can't recommend them highly enough for their support with viewings and problem solving with solicitors.

J. G.

Outstanding service for beginning to end. The team are diligent, professional, pragmatic and very responsive. Could not have wished for more. Big shout out to Sharon and Emily.........absolutely fantastic.

S. R.

Well thank you to Melanie at Stags Truro! For an experience that is one of the most stressful we go through, this has been so easy with the friendly, efficient & totally professional help given to us. Thank you to Melanie & all at Stags Truro. Simon & Tess

I. S.

Thanks to Ben Stephens and his team at Stags. It took a while to sell our property in the difficult Brexit influenced market but he always persisted and was very supportive through the whole process.

O. L.

Fantastic service from start to finish. I can honestly not recommend this branch enough. The world of renting properties would be a much better place if everyone followed their example! If you're looking to rent in Truro, look no further, you will not be disappointed!

T. W.

Stags sold our property between Truro and St. Austell in June 2017, the property was marketed in 3 lots to ensure we received active interest for the property. Georgia Prowse was instrumental in managing all 3 lot sales, keeping all parties focussed on completing the transactions. I can't praise Georgia highly enough!

H. L.

We highly can recommend Stags, Truro who have acted very professionally and as we are living in Sweden and were selling our second home in Cornwall needed a lot of help with practical details and this help we got from both Melanie and Dee.

G. S.

Excellent. We contacted various agents and found Stags to be the most professional and impressive by far. Cannot recommend Ben and his dedicated team highly enough.

S. C.

Very pleased with speed and management of the process. I really liked how good the communication was during the process. The regular (weekly) updates from Ben really helped keep the whole transaction moving.

L. J.

A big thank you to Tom!! He was great at keeping us in the loop with what turned out to be a complicated move. Really appreciate all of his help!! Would highly recommend.

S. C.

A huge thank you to Louise, Emily and Sharon for all their help with my move! Excellent communication throughout and I couldn’t be happier with the service! All staff very friendly and helpful.

G. B.

Wayne could not have been more pro-active and helpful throughout our purchase process and it was a pleasure to work with him and the Stags Truro team.

J. M.

We couldn't have made it happen without your help - thanks for being there and for being the lynchpin of our move to Cornwall. Highly recommended organisation.

M. H.

Excellent service from Dee in the purchase of our new home. Kept us informed along the way and was professional in every aspect. Thank you!!

J. L.

Super fast at getting in touch, and keeping me updated on moving, also really quick to respond to answer any questions. Overall very happy with the service

J. H.

Wayne was particularly proactive and responsive keeping us well informed at all times.

m. w. d.

Professional, friendly and helpful team great estate agent!

T. M.

Stags aimed to help us in every way in order to sell the house

S.

Just reneted house with this agency.Amazing contact and amazing people.!

J. D.

Very helpful staff that explained everything really clearly.

Z. C.

Easy to deal with

L. C.

Very experienced and friendly.

S. H.

Great service

C. H.

Very helpful

M. C.

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