Reviews of Bank. (Restaurant) in Birmingham (West Midlands).
4 Brindley Pl, Birmingham B1 2JB, United Kingdom
Description
Information of Bank, Restaurant in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Bank
Sunday
12–10:30pm
Monday
12–11pm
Tuesday
12–11pm
Wednesday
12–11pm
Thursday
12pm–12:30am
Friday
12pm–1:30am
Saturday
12pm–1:30am
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Reviews of Bank
N. C.
I always love coming to Bank. The service is always exceptional and the servers always look incredible!
Today I had the scallops as a starter, which where beautiful. I had a cheese and spinach tart which I actually didn't enjoy too much, not flavoursome enough for me personally, but it was cooled wonderfully. Then I had a chocolate fondant for dessert and that was amazing!
Very happy with my visit!
K. L.
Lovely bar experience, even if a little bit slow. Heated outside seating, we were warm mid-winter.
L. N.
Beautiful experience start to finish! Building is amazing, such a chilled but attentive vibe inside. Staff were so very helpful, service really was second to none. Had the fillet steak which was out of this world and lets just say.. cocktails were hands down some of the best ive had. Highly recommend a friends with benefits 🙌🏼🍹it is on the more pricey side for food but the quality of everything definitely equates & I can't wait to visit again soon!
D. C.
We went for an early evening meal. Food was excellent, service friendly and fast. My only reason for not giving 5 stars was the price. It's not unreasonable, but at the upper end of things. Also, while it was a cold day, the heaters were too hot! I'd go back, but only after we've saved a bit up!
C. C.
Great restaurant. Attentive staff. Drinks were nice. I watched the mixologist mix a chocolate and honeycomb old fashioned burboun cocktail (very entertaining) and I also enjoyed the chicken skewer started with the baby new potatoes. Food was nice, I just wished there were bigger portions (but it was only a started I guess).
D. W.
Modern, chic and spacious restaurant serving great food and delivering excellent service.
G. F.
This was my second visit to the Bank, and it was excellent. It has a lovely relaxed atmosphere and nice views over the canal. Service was faultless as was the food and wine. I will not leave it so long in the future.
A. L.
Great atmosphere, lovely view of the canals. Food was great, tasty and good portions. Highly recommend a visit, and especially getting the sticky pudding for dessert!
K. B.
We went as guests of a firm of architects for their Xmas party. The people we spoke to all said the food was excellent. The party was in a private dining room which had a glass partition to the kitchen. This is an interesting and very modern restaurant.
I. S.
Took a while for anyone to greet us. Quick to leave menus and drinks list but a worrying time taken to take drinks order ... then a longer wait for them to appear before we could order food. Worrying as we had a later showtime, however food arrived quickly - and it was very good.
L. B.
Food was amazing - best oysters I’ve had in a long time. Good service, nice atmosphere. I would definitely recommend.
M.
Nice decor inside and out.
Lovely atmosphere for a nice chilled out meal.
Staff were welcoming and friendly.
At times service can be slow such as bring our drinks and getting the bill (assuming due to Covid they have got limited staff working?)
Service on food was quick due to not mainly people dining.
Good range of different types of food on the menu.
Slightly overpriced on certain items.
S.
If you’re looking for a quiet dinner after a long day, this is not the place. Very loud music.
Y. S.
Good welcolme and great atmosphere, choice of al la carte or set meal specials. Great service from waiting staff, delicious food. I chose traditional fish and chips, good portion size, lovely crispy batter on the fish.
l.
It was lovely, I went for dinner and had the beetroot salad (can’t remember the name) as a started and it was lovely, that day they ran out many things in the menu so I went for the fillet and it was so tasty. The Thai fishcake a bit tasteless but the sauce makes the work . Definitely will come back, recommended
J. G.
Very nice upscale restaurant, which proposes a kind of european mix / asian fusion cuisine with a very large choice of meats. I went for a tempura king prawns to start with: very good with the king prawns perfectly cooked. I couldnt resist to the meat and took an "onglet" with peppercorn sauce: absolutely great. Staff is very helpful and lovely. The place is wonderful, literally on the canal with a magnificent bay window. Social distancing and safety measures are in place.
J. L.
Very sophisticated place! Beautiful evening out! Place to impress! Cuisine is best so far i ever tried! Taste of every dish is unbelievably good! Very well done to the chief! Despite of my smallest main - black cod dish for £30 which came as 2 inch slice with no garnish apart pickled union. Even so, it was mouthwatering tasty! My second half's fillet stake was outstandingly tasty, but its size again was very modest and again it came without any garnish. Definitely will go again and again! There is a clue in the menu - cold starter and a hot starter, it is for a reason 😂, use it!
R. C.
Went to Bank Sunday 27th of Febuary 2022 , Celebrating my daughters 21st ( 20 in total ) Atmosphere was great food was great drinks were slightly disapponting especially the strawberry daquri for the price - unfortunately i left my blue peak cap on one the tables (I assumed it fell under the seat because i only realised it had gone as i left the ity centre , ) as soon as i realised i rang Bank 9 times from 9.45pm to 10.25pm didnt get an answer and you could not leave a voicemail when i got through in the morning they said it was there policy to check under the table when the people have left but my my hat was not there , which i found strange because there was no one else next to our party - but apart from that loved the place
F. A.
Had a delicious Christmas lunch here! Each course was fantastic! The staff were friendly and helpful. There was a great atmosphere too!
A. K.
Service was very good, our server looked after us extremely well, food was amazing and piping hot will definitely be going back xx
r. o.
Birthday @ Bank... Lovely place and the staff were great and really did pander to our every need, nothing was too much trouble. Food was very good but we felt some options were slightly over priced. Would recommend and will be going back again.
R. G.
You pay for what you get. Great spot and top rate food, drink and atmosphere. Professional staff.
s. B.
Amazing food, amazing service not the best wine. Would definitely go again.
K. T.
Taken here for my birthday lunch and the food was very nice, no problems there. Very nice restaurant and decor. But that's where it stopped, customer service was lacking. It took ages before a waiter came to take even a drink order and our food took forever to come, the time between the starter and main was quite a long period too - that we even discussed leaving. Noone seemed bothered about taking more drink orders when we were done either. Its a shame because other parties in there were being seated and served much quicker than we were and having waiters attend to their tables. I was looking forward to this meal but it left a dampner on it.
S. S.
Great tasting food and impeccable service, I was amazed to see how the waitress cleared the table by balancing 8 serving plates and bowls with cutlery at once! A tad on the pricey side but all food was tasty with not a crumb left over and I am a fussy (vegetarian) eater!
M. C.
Amazing venue, outstanding food, brilliant service.
V. O.
Great ambience... The food was absolutely amazing! Had starters and main (was too filled for desserts)... Would definitely recommend ❤️
B. S.
Was busy easily got served and found a table. Really nice atmosphere
G. B.
Amazing food
Wonderful service.
Had a waiter called Alam who went above and beyond for us and everyone around us!
Thank you! 👏🏽
L. P.
The atmosphere was very relaxig and the assistant Monica was very knowledgeable about the food and wine. Beautiful layout and beautiful food. We even sat by the open front to appreciate the view of the canal. It was just the right place to celebrate our anniversary. Thank you.
h.
Nice bar. Not too good on the draught beers but have a wide selection of drinks and has a good canalside view at the back. Very popular and gets busy.
K. O.
We visited on Tuesday night, place was quite busy with all tables occupied. Few minutes after being seated we've been approached to order drinks by Taz. To avoid a hassle of going through drinks menu we asked for mocktails recommendations, drinks were promptly served, exactly to our taste.
We couldn't decide on food, our waiter, Marcin, with very polite and proffesional manner went through choices on the menu and helped us choose sharing platter for a starter. Food was excellent, selection of grilled meats and seafood served on banana leaf bed with shredded veggies. Prawn tempura was cooked to perfection, crispy and succulent. Duck pancakes and perfectly cooked ribs were also excellent.
Restrictions wise, on arrival our temperate was checked, restaurant has one way system. We sat close to bar exit, waiters sanitised hands frequently when passing by.
Will definitely visit soon again, excellent service and great tasting food makes this place to stand out.
N.
Starter was a little watery and tasted like generic sweet chilli sauce. Ate from the fixed day menu, duck and chocolate dessert were delish and filling. Inside lacks atmosphere compared to outside which was unavailable due to a private event (we'd have eaten elsewhere but had to book online as no one was answering the phone). Staff were polite and warm. Would like to try again at the weekend or on an evening.
J. S.
It’s is a Lovely restaurant as a regular visitor .. top quality food and excellent presentation! Water view add more luxurious atmosphere, it’s always my favourite place for lunch and dinner . Highly recommend! ( although I was locked inside of toilet for over 30’ when the toilet door latch was broken)
s. w.
My sister’s birthday dinner went beautifully- drinks were flowing as expected and food was great! Staff really made our visit a memorable one. Greeted by a bubbly tall gent called Nav whos compliments made our effort well worth it 😉... (and helped us getting unstuck in the revolving doors). They even had a magician who kept us entertained with cheesy card tricks which was really nice touch. Big thank you to our waitress for looking after us 😊
J. E.
5 of us dined at the restaurant, had an extremely enjoyable experience, food was good and our attentive waiter Alam was exceptional. Thank you
T. C.
Bank Review
This was the second time of visiting Bank. Our first time was in the late afternoon for a couple of cocktails outside under the patio heaters.
This time we went in for an early evening dinner. Our coats and bags were put into a cloakroom for us (a touch which I always love), and we were shown through into the dining area. Overlooking the canal, this dining area has a spacious, clean, modern warm and cosy feel to it. Lots of comfy seats around and great thoughtful design make this a really nice place to enjoy a meal. Or more simply, this is one of the nicest settings that I’ve eaten in.
We started with some flatbread and hummus, which was fine — nothing mind-blowing, but I’ve yet to have my mind blown with humuus anyway.
For mains I had a beefburger in brioche bun. Not particularly cheap, I was hoping for something a little more interesting. As it was, it was fairly disappointing. The flavour was a bit bland, the patty and bread both a bit dry. I ended up leaving a small pile of bits that I couldn’t finish. The homemade chips were fine, again not great.
Fortunately the dessert, a rhubarb butter milk concoction, made up for the mains. It was brilliant. Well presented, great mix of flavours and textures.
I would happily go back, but maybe for a lunch instead. Or more desserts. Price wise, not particularly cheap, but not too expensive either.
I. K.
Went for drinks after our engagement and was such a lovely atmosphere, they even included a congratulations desert which was so lovely. Been here for food before and the service and food is exceptional, staff are so friendly and the food is hot as well as delicious (plenty of veg and gluten free options)
K. L.
Over £1k spent there between my team and I (about 16 people). Beautiful restaurant, brilliant waiters, friendly and smiley faces all round. However, we arrived at 7:30pm for a 4 course meal. Didn't get appetisers until 8:30 (which was just pita breads and hummus), starter took another half an hour and the main didn't get there until 10:30pm, and it turns out they've "ran out of chips" for my halloumi burger and chips main. I had to leave at 10:45 to make a train, meaning I missed out on dessert because of the stupidly slow service. The food that did arrive was nice, albeit starting to go a bit cold. Abysmal wait times, but absolutely wonderful staff that served us. Won't go again, but if they up their wait times I'd happily recommend.
D. M.
Popular location ideal for an evening meal.
Busy atmosphere with well-trained service staff, maintaining the floor. My only observation is, if you don't look like you need assistance, you are left alone which can be frustrating if like us you prefer to be asked.
Fabulous menu,you expect to pay for quality which will not disappoint
G. R.
Lovely cocktails, meal took a while but good overall
O. D.
Lovely meal with Friends at Bank last night. The staff were friendly with a good knowledge of the menu and wine lists. The setting was pretty with views over the canals and the surrounding buildings. The food was of a good quality but not perfect. With such a large menu offering, it is not a surprise that the standards may slip when delivering such a large offering. I was shocked at the prices of the food and drink with a steak costing over £25 and arriving as a slice of meat on a plate.. I enjoyed the evening but for the prices and quality, was disappointed.
R. O.
Birthday @ Bank... Lovely place and the staff were great and really did pander to our every need, nothing was too much trouble. Food was very good but we felt some options were slightly over priced. Would recommend and will be going back again.
V. O.
Amazing location and food was the best I ever had. Unfortunately service was poor because it was so busy when I turned up
R. B.
Went to the influencer event here. Lovely place for a night out, great service, helpful staff. I like the outdoor seating area, perfect for warm summer evenings to enjoy some cocktails in Birmingham🍹👏 definitely considering to visit again soon!
O. I.
Fantastic atmosphere. It's a beautiful place to be. Foods are nice and not bad. Nice music underground..
M. S.
Bank is one of the best places in Birmingham. They have an excellent food menu with an extensive drinks selection complimented by a sleek restaurant and an attentive professional team that always deliver the best service. Vibrant and fun atmosphere on the evenings and my favourite place for relaxing Sunday Lunch which I highly recommend. An extra thank you to Patrycja, she is the best and always makes our visit feel special. Thank you to the whole team and see you soon. Kind Regards Lee
a. k.
Food was amazing, staff was amazing and drinks was amazing honestly would go again
T. N.
Incredible food, brilliant service.
Not cheap, but worth every penny for a special occasion!
m. j.
Mixed. 1 day it's great. The next we are treated like trash. Showed up for drinks outside. No problem. Bank holiday Monday, while waiting 90 minutes (with empty tables everywhere which means we could have been sat and gone) for any cancellations I am laughed at in reception while there was clearly an opportunity for us to eat and be gone before their reservations arrived. I'm not sure what the problem is/was. Now I have to eat there only to see if it's finally drowning or there is hope.
V. H.
Although the food was delicious they made one huge mistake. I informed them that I was allergic to mushrooms and they served me a dish with truffles on.they only told me about the mistake after I had already started eating. Luckily I had only eaten a small amount.and I had my Epipen with me and promptly was sick it could have been much more serious I and they had a lucky escape.
They should be more careful
Varina Howell
s. s.
Great food and service.
Order was not quite right as I ordered truffle fries and received normal?
M. P.
Great food - the steak was amazing! Just a little bit disappointed how few sides said steak came with, given the prices here.
J. J.
Went there for Sunday lunch yesterday and had one of the best dining experiences ever. Fabulous food, friendly attentive staff and beautiful surroundings overlooking the canal. Can’t wait to go again - faultless!
C. C.
First class service, first class food.
Have a table in the back, with a view over canal, excellent.
B. V.
Pre dinner drinks, Bank never fails , Great vibe , well set out , good service !
K. J.
Great food and service was well looked after by our waiter Alam .
B. G.
Excellent pints of bierre morretti plus the wine very welcoming venue 🍻🍻
E. K.
Fabulous restaurant, excellent food and exceptional service. If you're looking for somewhere special, look no further than Bank in Brindley Square Birmingham! Hope you enjoy your visit as much as we did!
E. A.
Great atmosphere, stunning food and fabulous cocktails
A. C.
Nice decor with decent food - a bit on the pricey side but you pay for location and look more than anything. Market is saturated with so many restaurants. Decent is simply not good enough. Would recommend if you are close by or for the convenience of location - hence decent for professionals. Nothing extraordinary. A more of a personal touch would do this place great. Staff speaking into mics whilst servicing you felt very cold.
Not for me, and would not recommend for a night out with your other half.
N.
Starter was a little watery and tasted like generic sweet chilli sauce. Ate from the fixed day menu, duck and chocolate dessert were delish and filling. Inside lacks atmosphere compared to outside which was unavailable due to a private …
M. P.
Great food - the steak was amazing! Just a little bit disappointed how few sides said steak came with, given the prices here.
7.
Just look at that fillet 🤤
R. B.
Went to the influencer event here. Lovely place for a night out, great service, helpful staff. I like the outdoor seating area, perfect for warm summer evenings to enjoy some cocktails in Birmingham🍹👏 definitely considering to visit again soon!
j. i.
The best Canadian steak I've ever eaten cooked rare to perfection, honestly could not get over the flavours on every bite!!
J. K.
No reservation needed attentive staff great service great food. Not cheap but definitely worth a visit thank for a lovely Friday afternoon 😀
m. j.
Mixed. 1 day it's great. The next we are treated like trash. Showed up for drinks outside. No problem. Bank holiday Monday, while waiting 90 minutes (with empty tables everywhere which means we could have been sat and gone) for any …
J. H.
Great food and friendly staff
N. S.
Nice restaurant, bit to loud to have a good conversation found myself shouting alot
p. t.
Great place for drinks but food is fantastic. Well worth a visit. Would highly recommend.
N. F.
Christmas lunch for 30 staff and the food was amazing , highly recommended
J. K.
No reservation needed attentive staff great service great food. Not cheap but definitely worth a visit thank for a lovely Friday afternoon 😀
j. i.
The best Canadian steak I've ever eaten cooked rare to perfection, honestly could not get over the flavours on every bite!!
k. b.
Went as a family for Sunday lunch. The atmosphere was busy but not intrusive and the food delicious. Had squid and beef tatami starters, Sunday roasts, the beef was butter like melt in your mouth. Washed down with chocolate fondant and cheesecake. Service is rightly balanced and a location fantastic view across Brindley Place. Look forward to try again as their menu looks fabulous.
R.
Came for an event meal. Food was delicious and the servers were great. Kept the drinks topped up, were quick on service and nice to talk to. Had a really good time and everything was seen too. They even served seconds where they had extra plates.
G. R.
Came for a stag do, was fantastic service, food came all together, hot and fresh. Would highly recommend!
M. M.
Good cocktails, not hugely keen on the vibe.
S. N.
Excellent Food. Excellent Drinks. Clean up to date facility. But the service was a little off the one night i was there. A little slow and the staff seemed confused and unorganized. I wouldn't let that put you off, hopefully just an off night. Worth a try.
C. J.
Went to bank for friend's engagement meal, barmaid put together so great cocktails for the wife, music was good. Was 1st time here, would recommend to go with group off friends. Knocked a star off due to length of time took to bring set meal out everyone was quite hungry, comment on food, was great well cooked , I would go again
V. B.
Beautiful place, so much space inside, plus the outside!
D. D.
Can not give this place a bad review every thing from face sheilds for the staff to hand sanitizer on all tables !!! food was fantastic along with the service. Not only does they manger care about the staff they also care about the public. Keep up the good work
T. R.
Excellent food, excellent service. Pricey but understandable given location and current climate.
T. d. V.
Fantastic experience all over. Food excellent. Music really good and staff exceptionally professional in all aspects. Toilets are kept clean by a cleaners who wipes the floor behind you all the time as you walk out.
Expensive but you do get what you pay for.
Cannot fault this place
F. D.
Swanky restaurant, ideal when you want to impress and for groups. Enjoyed the wine, steak but the good surprise came from the delicious and very generously portioned creme brulee. We were 2 to share it but could have easily contented 3 gourmets.
S.
Love this place, there every weekend perfect to sit outside even in the winter as overhead heaters are provided on each table. The staff are great drinks are lovely and the food is amazing. Annoyed occasionally by the amount of time it takes to get served at the bar but you can't blame the staff when everyone is ordering cocktails. Recommend this place for a date or a place to go to get things started on a night out.
E. S.
Not really my sort of place, but ok if you like that sort of thing. I'd give it 5 stars if it was the kind of place I like to visit. If I was less of a misanthrope I'd give it 4 stars. But generally I'd rather be left alone, hence the 3 stars. It does have a view of the canal and quite a nice balcony, but generally too posh for me. Plus I think cocktails are overrated. But if you like them and also expensive tiny food, you'll probably like this place.
D. R.
What a wonderful find.
At the corner of Brindley Place is this place. Wow oh wow. We had gone for an anniversary meal without any prior warning and to our pleasure it was the most wonderful evening.
The decor internal is fantastic and the dining area is stunning. The servers were fast and attentive with our order and drinks, as was the delivery of all 3 courses that we ordered.
Good choices of food for both carnivores and herbivores.
Service 10/10
Drinks 9/10
Food 10/10
S. E.
We really enjoyed our meal here. The food is expensive; when ordering a steak everything was an add-on at extra cost (i.e. chips, steak sauce, vegetables). It all adds up but is worth the money in my opinion. The restaurant is beautiful, and we found the service to be great. We were waiting a long time to order as they were having a team meeting (around 20-25 mins) but were very attentive after that. Cocktails were also lovely, I'd recommend the strawberry mojito!
K. J.
Not very good service and quite unfriendly stuff. Food not great . I had steak ...not a greatest and very low meat quality in my case. Maybe this is just a coincident , but certainly there are much better steak houses in Birmingham.
P. B.
I visited this restaurant yesterday. The view from where I was sat was lovely... watching the lightening and people scramble was euphoric. The food was absolutely delicious. An issue with drinks order is what let this visit down.
B. S.
Wow, wow, wow, later is the place to be seen, live DJ with modern dance floor hits. Earlier is a great place to celebrate special occasions and Dine with friends is a modern and vibrant setting. We lived it and had the most wonderful of evening with friends and family to celebrate our own special occasion. Staff friendly, attentive but not intrusive and nothing is a problem.
E. P.
Was taken here to as an early celebration for my birthday. Upon entering the restaurant we were helped right away by 2 friendly ladies. The table was beautifully simplistic in the setting which gave you enough room to eat comfortably. The salmon was melt in your mouth and the best I have tasted yet. All the staff were exceptional.
On another note: the bathrooms were clean and especially like they decorated similar to a fancy hotel.
A truly amazing experience.
J. H.
Great modern style decor, making the most of the canalside location, with tables overlooking the water and open roofed terrace taking full advantage of the sunny weather this lunchtime. Loved the duck, and despite not having a sweet tooth I enjoyed the cheesecake with a very refreshing sorbet alongside. I look forward to returning soon. 🤞 😀
M. K.
Excellent drinks and very good food
Excellent place to go and eat as a couple or with a large group of friends, cocktails are fantastic but can be expensive. Although this is a chain restaurant, the service I always receive here feels local and friendly, brilliant management and staff here, they make you feel special and always take care of you.
I highly recommended the bar for some evening drinks and the restaurant for some top notch food.
T. K.
We were a little worried about the volume of the music when we walked in on Saturday night, thinking we would have to shout at each other over dinner, but not so. Restaurant out the back was lovely and cosy. Soft lighting (Perhaps too soft as we used phone torches to see menu!)
1 rump steak & lobster and 3 ribeye steak & prawns. All perfectly cooked and absolutely beautiful..... melted in the mouth. Good bottle of red wine too.
Not the cheapest meal ever, but amongst the best.
The waitress was scary but great fun and friendly!
Great place for people watching too!
N. B.
First of all I will say the restaurant style is great and that the young lady that looked after our table was excellent. However we had the following issues:
1. booked table to overlook canal. We were seated by the bar!
2. we pre-booked table for 9pm for 8 people. On sitting down we were told half the menu was sold out!
3. being by the bar was noisy due to loud music to made it difficult to talk to each other
Very disappointing to have half the menu unavailable especially when most tables are pre-booked so you know what demand there will be
This was supposed to be a special evening celebrating son's 21st birthday
Not sure I would return again based on this experience
R. M.
Went for a dinner with 50 customers, staff were very attentive and the food was fantastic. Only thing letting it down was the thimble of custard given with the crumble. Had steak for main which was brilliant.
K. R.
We've been here a number of times and have never been disappointed with either the food or the service.
We have always dined in the dead space when lunchtime is over and most are not yet ready for their evening meal. It's the perfect time; choose your seat and dine at your leisure. Nobody is in a rush to move you on which is a bonus now we have a baby.
Staff more than happy to show us to a table with room for a buggy and also a supplied high chair.
It's not easy to dine in this type of restaurant with a baby but the quiet time and attentive staff made it an excellent late afternoon/ early evening experience.
D. J.
Not really into dining out and all that but i do what needs to be done to keep my Mrs happy. She wanted to go. I obliged and she loved it, the food was great. I prefer my wifes cooking but i am not gonna keep her pretty self in the house all day. Staff were great and very polite giving recommendations and such.
Great experience. I recommend.
Thanks.
M. S.
Okay place. While food was nice enough for xmas meal, the drinks were a tad overpriced for what they were. Another issue was the lack of male toilets within the venue, for a venue that only had 3 urinals and 2 cubiles for the male toilets is a bit poor as everytime I went to the toilet there was a queue meaning I at one point I missed the start of my main.
J.
Visited on Saturday lunch time. Greeted by friendly staff at the reception. Our waitress Jovita was very attentive and helpful throughout the meal. Food was delicious! Overall great experience. Thanks Bank.
A. F.
Bank is the best restaurant to visit on an sunny day.
Food and drinks are lovely, however it gets very busy and noisy at the weekend and they can't handle the volume.
I made a reservation for 4 people at 9 o'clock on a Saturday evening.I specifically asked for a table on the terrace and the person who made the reservation assured me that we will be sitting on the terrace.
We arrived at 9 o'clock and we were told that our table wasn't ready so we bought a drink and sat at the bar. At 9 40 I went to chase the lady who saw us at arrival but she simply seemed uninterested, finally she said she had a table for us which of course wasn't on the terrace.
We only ordered main courses which came in approximately 30 minutes. I must say we all enjoyed the food.
I will definitely go back to Bank maybe not at the weekend but I strongly believe that this place should improve its service and the overall management.
S. T.
This was my second visit to BANK Birmingham. The first was great! However, this time left a little to be desired, our service by waiter Marick is one of the the only good point I can put to this visit! ...
I ordered steak which was both undercooked yet burnt..? And when it came back (after my other half had finished his meal) not only did i not have any cutlery to eat it with, it was over cooked, I was disappointed.
J. F.
Had my birthday lunch at bank a couple weeks ago. Lovely staff to meet n greet on arrival. Was offered a complimentary glass of fizz. Recommend the sea bass and Jasmine rice... was absolutely lovely.
A. C.
I wish to compliment the sevice and food we received last night, even though the restaurant was very busy our orders were taken quickly, we choose the set 3 course menu. From starter, main& dessert all was very enjoyable & delicious. Service was very friendly & quick, many thanks to Victoria & all the staff for taking care of us.Looking forward to dining there again, would highly recommend this restaurant thank you all once again
D. M. B.
Me and my brother took our mum to Bank for her birthday celebration, they were very accommodating. I'd had flowers delivered to the resturant which they bought over to mum after I'd paid the bill. I'd given gifts at reception and wanted them bought in between our courses, everything couldnt have been more perfect and mum had a wonderful evening. As for the food, everyone thought it was delicious. Could not have planned or picked a better place or night. All the staff are extremely helpful. On the night Martin our server was excellent. Thank you Bank! X
S. M.
Good place for drinks after work or a meal overlooking the canal. Have been here for several networking drinks and functions which works well. The staff are friendly and helpful. The bar staff make great cocktails too.
N. S.
I visited for drinks for My 30th Birthday last night and I loved it! Such friendly, happy staff. The decor is lovely.
K. G.
Great place for a wonderful celebratory meal
S. F.
Omg the food is to die for staff are hit n miss tbh just depends who u get! But 5* just for the food alone...
O.
Great place to get some drinks and enjoy company. Gets very loud at night so not the best for conversations.
They have very nice outside area with heaters so can enjoy drinks on sofas in fresh air.
A. W.
Great food, cocktails and service. Wished I still lived in central Birmingham when this venue was my local. Met my partner Maureen here on a blind date on Valentine's Day 15 years ago and that is where we go to entertain friends and family on our "anniversary".
J. C.
Nice food and great company
D. C. (.
Recently came here with my wife for our wedding anniversary and we were so impressed. The food was amazing and the staff were so friendly. We'll definitely be coming back again soon
E. M.
You will see from the profile, my wife and I are not your typical punter. We have called in twice after taking in a show, for a quick coffee, waiting until the car parks quieten down. The coffee is very good the service very good. BUT what impressed me so much was the "after sales" service. We left our show programme in a presentation bag and I didn't ring until a couple of days after. Not only did Chris, the Manager, still have the bag. he remembered me and my wife, where we were sitting and unbeknownst to us, ran after us, to try and return the bag. He promised he would keep it for me and insisted I asked for him, so he could hand it over personally.
That' more than service, that's commitment, above and beyond. Thank you Chris.
V. W.
Excellent service, good quality meal and cocktails, pleasant surroundings. All very Covid secure.
J. M.
Very upscale place. I only had drinks here and service was a bit slow. Mainly I think as most people were ordering cocktails. There were a fair few people that loved themselves here and a few leeches. But still a nice venue.
N. R.
Great evening out. Great cocktail bar for pre dinner drinks and the food was amazing. We shared the steak and lobster for two with a bottle of pouilly fume and a strater for £100. The service was outstanding though which is what made the night. Professional staff, really tentative and super helpful. A great night out and then a live DJ fr after dinner drinks.
K. W.
Excellent meal and drinks lunchtime. Although restaur6was empty the 4 of us had brilliant meal/ drinks. Service superb. Will definitely go back for the varied menu.
Y. C.
Loved bank, never been before. My first time in Birmingham and what an impression it left. Despite being a large group we had great service, attentive staff and beautiful energy. Thank you Bank.
L. B.
Today Xmas lunch at Bank was absolutely Outstanding, wonderful service from the moment we entered the restaurant until we left everything about today's experience was first class . Definitely will do it next year God willing . Thank you Bank .
S. V.
Consistently good food great staff although the music was ridiculously loud.
K. S.
Excellent restaurant. Great food and restaurant was well laid out in nice surroundings. Staff were great. Would definately recommend a visit. Would go again.
C.
Took my mother for her birthday. Even tho I found this new menu limited we were able to eat.. I love bank but the menu needs some tweaking..
J. H.
Located in Brindley Place, Birmingham, this is a popular bar serving a good range of wines, spirits and cocktails. Attracts quite a trendy crowd at weekends. The staff are friendly and efficient. Close to The Arena, Sea Life and Broad Street.
P. M. (.
Great Canadian Sirloin.
Awesome service one of my favourite places in Brum Town
C. D. O.
Great food at reasonable good price. Exceptional service. Only had lunch at the restaurant and twice their Malaysian chicken with sweet potatoes. The tranquil atmosphere at lunch time, overlooking the canal makes for an ideal place for lunch.
R. R.
Good location and nice decor to the restaurant. The staff are very friendly but the service is a bit slow. The food was nice but quite over priced for what you get (especially on the vegan menu)
g. c.
Ok
Such a shamevwhen your expectations are so high for your daughters special day..30!! It's during the week but expect a restaurant to ensure your evening is special...especially as the prices don't change from Wed -Sat .. but the service does..such a shame
C. J.
Great food. Nice canal view
H. F.
Service was good our waiter was very friendly was looking for him later to thank him but he was nowhere to seen starter was very good sea bass brilliant but bake potatoes was a bit hard on outside we would definitely recommend
A. S.
Nice setting and good service but a point deducted for being a little pricey for what meals we had with drinks. Still recommended.
D. G.
Truly excellent service from Matt, but unfortunately the food was not up to par. Overcooked burgers with no seasoning. Sticky toffee pudding was too tough. Would certainly come back for drinks but would not bother with food.
A. R.
Lunch time Covid wedding celebration for 6 - wonderful service, food and spoilt with Prosecco from manager- thank you to all friendly and helpful staff
d. m.
Great dining experience and very helpful staff.
T. E.
Lovely place for food , lots of atmosphere. The guy's working in their faultless & can't do enough for you! A bit warm in the heat thou
D. C.
Pleasant place nice staff easy to get to great atmosphere
D. G.
Great food and beautiful restaurant. Cannot recommend bank enough. Staff were fantastically courteous and will certainly be returning.
h. a.
Great clientele, however service is somewhat lacking. Waited 20 minutes for my order. Amazing service from the security staff
A.
Love it here. I have only been at might so not had a meal but the music and atmosphere is is great
J. N.
Fantastic food and great service. Thank you Jarrod and the rest of the staff. I had a great time. Xxx
I. L.
Very happy with the quality of the food and lovely atmosphere.
B. S.
Decent menu and quality food. Good for people watching both out back with the dining or out front for a cocktail, but enjoy the smokers too.... dining out back becomes al fresco in the warm summer months.
R. T.
Always nice, good food and fab cocktails...great for date night or family lunches...and perfect for corporate lunches too!
j. b.
Service is outstanding. All staff greeted us and made us feel welcome. Food was amazing as usual.
J. H.
Great food and friendly staff
z. 7.
great food, steaks are amazing, lovely atmosphere and great music, friendly staff and love coming here its just a little bit pricey. other than that its perfect.
m. a.
good food and even though a bit more than average it always seems to be spot on so cant complain I don't mind paying more if its worth it and with here i don't mind as it always seems worth it, I normally come for birthdays and anniversary's and always come back so that speaks for itself
C. L.
Great higher end restaurant with an extensive menu and wine list. Good atmosphere and great for business lunches during the day and family and friends of an evening.
F. M.
Been there 3 times, it is an ok place in brindley place. Really crowded and noisy. Food is good (we had from fish and chips to lamb dishes). However the customer service was really good.
k.
Very nice place. It's comfy and cosy (need i say costly? Mmmm..well... worth it defo)... It's friendly with down to earth staff and extremely great clientele. No riffraff and best of all, you might even bump in to a celebrity every now & then!!!
S. S.
An up-market dining and bar experience in the heart of Brindleyplace. There are tables inside and outside. I only came here for drinks and it was a lovely experience with good table service from the staff. I will be returning here to dine some day.
N. T.
Took 14 customers for private dining. Food and service where great. Fast and personal waitress. Get a seat near the window for great views of the canal
l. b.
Nice place first time and great food
M. W.
Great food, great service. Up-market dining experience. Caters well for children aged 8+. Strongly recommend.
D. H.
Went on Sunday pretty good not remarkable
And not cheap especially wine . Sunday lunch menu very misleading says £17.50 for two courses under a heading of Sunday Roast - but if you have a roast you have to add £2.50 !
S. S.
Food was nice however the service and waiting time for food was appalling. We attended for a special occasion and was ruined by waiting 40 mins for desert to come out. Service for every course ordered was slow and the restaurant was not even busy.
A. L.
Love it especially on a cold night , they have heating above every sofa so you will not find a more comfortable place where you can enjoy a drink , I would highly recommend
w. v.
Such a lovely place, with really amazing food and friendly staff, only slightly let down by the lack of bar staff. I would definitely recommend this restaurant.
B. H.
Lovely posh restaurant - menu is incredibly classy. Gluten free options were fab!
A. P.
Service and food usually reasonable all round. Not cheap, but food of a decent standard and good value for the price. Can get a little rowdy on a Friday and Saturday nights on the terrace.
I. D. P.
The terrace is lovely all year around as they’ve got heaters and window glass all around so it’s not very windy. Great food and drinks.
M. J.
Great food, service, staff. Good location great atmosphere. Excellent covid practices in place.
J. Q.
Hi just wanna ask how can I make a reservation
I try to call your for so many time but no one answer the call.
R. M.
Outstanding food and service - easily one of the very best restaurants in Birmingham!
D. R.
Staff were great banter, steak was lovely. Was a bit dingey outside with minimal lighting, but had a great time.
F. M.
Still love bank the same and will be going back
A. M.
Great buzz at this restaurant and the food is delicious,. The service was excellent and everyone in our party loved their evening there.
K. G.
Drink service great. Table service outside for the smokers. Dress to impress tho. Classy place
G. C.
God what a Gem of a restaurant. If you have never been then what are you waiting for. Dogs nuts and the waiter service is something else.
G. M.
Very upscale place, service was excellent, food was very good, the steak i had was one of the best in Birmingham, mind you on the pricey side but a romantic place to go but also a good place for groups, has a large bar area as well.
a. h.
My favorite restaurant, possible the best in the Midlands. Service is excellent and the food is how it should be. Top marks every time.
L. B.
Nice food and professional staff
H. C.
I love the food here. Even during the pandemic the food has been great.
A. V.
Love this place. Food fantastic. Service great. A bit disappointed there was no fish pie this time 😞
D. P.
Steak salty, over seasoned. Check your bill, we were charged for drinks we didn’t have; £30 extra on our bill!
7.
Just look at that fillet 🤤
L. C.
Early evening meal by the canal side. Good value for a high end restaurant. Very good service too
k. L.
great bar for drinks and really good house music..... trust me avoid all the inbreds/chavs on broad st and go here for drinks instead...food is OK i guess.....but i mainly drink here.
J. C.
Really good service . Great relaxed atmosphere. Best Sunday roast in a long time
M. K.
Great food, extremely friendly and knowledgeable staff. Had a lovely experience.
j. K.
Tasty seafood small plates and friendly staff
T. S.
You can always count on Bank for being fantastic service and unbelievable food! if I could give 10 stars I would!
m. j.
Food was OK, atmosphere excellent
N. V.
Really nice place, nice drinks and friendly staff
M. M.
Good food, bright attentive service, overall a good experience.
D.
First time visiting the bank and enjoyed a delectable Christmas lunch, the service and portions were outstanding, lovely atmosphere and a large choice of meals.
P. K.
We went today for lunch comfortable place .excellent food. Thanks for everything.
C. P.
Popped in for a hot chocolate following show at symphony hall, staff were very obliging, albeit a strange request in such an establishment. Great!!
Y. T.
Ambience fantastic! Food exemplary. All added to the Birthday experience of my cousins 21stx
A. S.
Great service from Bethany good atmosphere good food, little tiny problem with the steak but overall a good place to chill
M. D.
Great quality food, great quality drinks & great service as usual in a relaxed & chilled atmosphere.
M. A.
Great food, staff attentive and efficient. Great atmosphere.
T. m.
Very beautiful place,staff lovely and the food was amazing. Would definitely recommend ♥️
J. E.
The food and drinks were decent, let down by the service.. all round id recommend it to a friend.
D. P.
Lovely food in a wonderful atmosphere, staff and service is great and they are very helpful.
r. f.
Great onion soup, steak tartar, cheese tart, and slow cooked duck. Big portions!
J. A.
The food is OK but it's not worth the money, just too expensive. Inefficient service, too slow and absent minded staff.
U. C.
Really enjoyed our Anniversary meal
E. M.
Great atmosphere, nice DJ.
M. S.
Okay place. While food was nice enough for xmas meal, the drinks were a tad overpriced for what they were. Another issue was the lack of male toilets within the venue, for a venue that only had 3 urinals and 2 cubiles for the male toilets …
k.
Very nice place. It's comfy and cosy (need i say costly? Mmmm..well... worth it defo)... It's friendly with down to earth staff and extremely great clientele. No riffraff and best of all, you might even bump in to a celebrity every now & then!!!
K. D.
One of my go to spots in Birmingham for the beginning or end of a nice night out
S. U.
Nice vibe but more vegetarian options needed. Dessert not very nice
M. A.
Good food n friendly staff
A. K.
One of the best resturants in town. Fantastic food, drink and atmosphere.
D. M. B.
Me and my brother took our mum to Bank for her birthday celebration, they were very accommodating. I'd had flowers delivered to the resturant which they bought over to mum after I'd paid the bill. I'd given gifts at reception and wanted …
R. H.
The staff are wonderful. And the lunchtime food is excellent...
D.
Great place, great atmosphere. Kevin who works there is a top guy. Will be back, cheers
J. S.
Love love love love!! if you like fine dining this is the place to be
Food n cocktails fabulous 👌
B. C.
Very nice food and atmosphere. Great location too.
R. W.
Ok food but on the pricey side for what you get, would expect better for the price but over all a nice place to see
D. J.
Always great service and outstanding food. . Loved every second of it.
V. C.
Fabulous steak, good service. Bring your credit card for the wine list...
C. E.
Excellent
J. J.
Absolutely marvellous food! Excellent drinks and worth the visit!
A. W.
Nice place, brilliant bar staff and some unique cocktails!
D. T.
Always assumed that this was an after work bar, but Saturday night, it was banging!. Live DJ outside playing a great set.
E. A.
Really nice restaurant with relaxing atmosphere, staff is really polite and the food is AMAZING
C. S.
Sat out the back in winter, nice and warm. Had the Halibut which was excellent. Will continue to use
N. T.
I would recommend absolutely lovely staff and amazing food lovely atmosphere 10 out of 10
S. U.
Nice vibe but more vegetarian options needed. Dessert not very nice
S. W.
Could not fault the ambience,service and location of restaurant,definitely 5 STAR LEVEL
J. H.
Great atmosphere and lovely food, what more do you want.
I. S.
Great place to go in brum
S. R.
One of my favourites - rarely anything less than amazing!
M. A.
Great food, staff attentive and efficient. Great atmosphere.
R. S.
Food was amazing and great service
M. S.
Nice bar and restaurant will go again
J. P.
Expect high prices but very much worth it for the drinks. Skilled bartenders and a great place to meet friends.
A. E.
Good food and service, and nice views of the canal (if you have the right table).
B. T.
Thank you for making my 40th a great night. Service was brilliant and the food amazing.
S. Y. B.
Fantastic location, great food and staff service.
D. S. F. (.
Great food and attentive staff. Close to the canels, attractions and arenas.
J. W.
Good location to enjoyed a afternoon drink outside their balcony.
always go there
R. H.
The staff are wonderful. And the lunchtime food is excellent...
O. H.
Fancy place! The service was outstanding! Suitable for a business meeting or an important celebration!
B. M.
Good service lovely meal most enjoyable
j. s.
Great pub with super food. Music a tad loud, but guess it is Saturday.
M. O.
Very good.great staff.anf brilliant food...
t. o.
Loved the starters..chicken skewers.
So yummy and good ambience!
M. S.
Great food Duck was amazing. Drinks selection however limited.
K. B.
Excellent place for fine dining, but not at all snobby. Surprisingly large on the inside.
P. P. g. a. b.
if you are looking for a classy environment, good food, great cocktails and a relaxing environment this is for you, for me the best you can find on birmingham
B. S.
Good service, lovely food and nice staff.
J. G.
Had a few excellent meals here. To be recommended
J. P.
The staff went above and beyond and the music is so fitting with the sophisticated but chilled vibes
m. h.
Nice and we eat good
I. D.
Brilliant place to be. Music is on point ,💥💥💥🔥🔥🔥the only decent place In Birmingham
D. P.
Perfect bar and ine of the best in brum DJ outside lovely in the summer
R. D.
Great food, great ambiance, great service! The mussels are a must try.
J. C.
Good food, but far too busy, meant the service was below par.
U. C.
Really enjoyed our Anniversary meal
T. P.
Love this place - can’t say no more
K.
Always enjoy it here great food great staff great service
a.
Good was beautiful... Fillet steak was cooked to perfection...
E. O. R.
Good food and nice private dining for large groups
T. H.
Amazing food and atmosphere
S. B.
Same old music same old vibe nice but not exactly dynamic as it used to be
T. P.
Drinks are really expensive. The toilets are awful and you feel trapped in them.
J. G.
Great fish'n'chips before seeing show at The Rep. Delightful service, too.
A. M. H.
Excellent staff. Quick service. Delicious food.
B. C.
Nice vibe. Long wait to be served when busy and very pricy too..
K. B. A.
Beautiful location... good food...nice atmosphere.
F. o.
It was alright still.
v. n.
Nice place in.Brindley center and good food
R. M.
Amazing place to drink with nice canal view ,prompt staff
G. M. (.
Great location, atmosphere and food. Highly recommend
c. g.
Excellent service here tonight for a large party of 30 thank you!
s. p.
Service is outstanding. Food was amazing
C. L.
It's a good meal in a fashionable venue
K. D.
One of my go to spots in Birmingham for the beginning or end of a nice night out
T. H.
Great service, food and venue
A. R.
Service was amazing and food was delicious
T. H.
Not bad, nice atmosphere, bit expensive.
S. R.
One of my favourites - rarely anything less than amazing!
C. M.
Great food and convivial atmosphere.
R. S.
Food was amazing and great service
T. K.
Great place to take the family and friends good food and surroundings and atmosphere.
S. h. t. U. C.
Professional food and excellent service.
J. E.
Fantastic food and atmosphere.
Recommended
b.
Delicious food and brilliant service
S. A.
Great food and service here.
B. O.
Great staff and lovely atmosphere.
a. b.
Loved it. Always do. X
S. W.
Superb place excellent service and food could not fault it x
J. G.
Great fish'n'chips before seeing show at The Rep. Delightful service, too.
A. H. a.
Amazing staff good crowd
J. H.
Lovely place fabulous staff
C. O.
Lovely friendly atmosphere great food
S. S.
Great food with a nice view
T. S.
The food and service is always first class
T. '. J.
Great food and very funny service.
E. M.
Great atmosphere, nice DJ.
P. J.
Great location and service. Friendly efficient staff.
J. E.
Fantastic food and atmosphere.
Recommended
J. B.
Perfect day, the food, staff, and venue PERFECT
A. A.
Nice atmosphere drinks and are bit expensive though
M. A.
Good food n friendly staff
d. c.
Brilliant. Staff are very friendly helpful and well informed
M. J.
Consistently great food and service.
T. G.
Lovely food and great selection of gins
R. C.
Service slow and many things on menu not available.
P. S.
Great food and great atmosphere!
S. Q.
Service could be better. The rest is good!
G. C.
Great service & the food is excellent
G. W.
Unreal venue for cocktails - bring plenty of cash though
D. G.
Can't fault the food. Haven't tasted better in bloody ages!!
M. H.
Lovely Sunday Dinner, nice venue
J. L.
Good value for money and nice setting.
M. S.
Slightly too expensive for 5 stars.
J. W. J.
Would be 5 star but slow service
M. S.
Nice bar and restaurant will go again
S. P.
Great Customer Service. Loved it!
S. h. t. U. C.
Professional food and excellent service.
S. A.
Great food and service here.
c. b.
Lovely and clean staff very helpful
N. B.
Great service
C. B.
Great food great venue.
L. B.
Great restaurant, great cocktails.
B. O.
Great staff and lovely atmosphere.
b.
Delicious food and brilliant service
W. D.
Always have amazing food at BANK
A. P.
Epic rack of ribs
R. D. M.
Top class dinner and service
K. P.
Nice place food ok
S. C.
Lovely meal, lovely outlook