Reviews of Emersons Green Beefeater. (Restaurant) in Bristol (Bristol).

Emersons Green Beefeater

0 Reviews

234 Comments

Restaurant

Steak house

200-202 Westerleigh Rd, Emersons Green, Bristol BS16 7AN, United Kingdom

Description

Information of Emersons Green Beefeater, Restaurant in Bristol (Bristol)

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Map

Open hours of Emersons Green Beefeater

Popular times

Sunday

Monday

Tuesday

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Thursday

Friday

Saturday

Reviews of Emersons Green Beefeater

D. B.

If you go here expecting Michelin Star quality food or service you will be bitterly disappointed, it doesn’t pretend to offer that either, having said that it isn’t a cheap fast food place. It does exactly what it says on the tin! Reasonable food for a reasonable price, will they forget a few things and possibly make a couple of mistakes? More than likely! But if you want a quick pit stop for a decent meal then you can’t go far wrong. The fixtures, fittings and decoration of the bar, restaurant and toilets are in desperate need of a refurb and money does need to be invested into these areas of the property to improve the customer experience. I can’t comment on the hotel side of the business as I didn’t visit it.

A. C.

Nice food, good prices, served by a young lady who was ever so polite and smiling, she told us they called her the smiler. Nice to be served by a genuine person. We all enjoyed our meals and will return again. Beefeater please promote this young lady" she is an employers dream

G. W.

Arrived at reception and ignored for 2 to 3 min then all smiles and off to table. On sitting down you needed a torch to see menu in fact a searchlight would of been more appropriate. Food ok but but 6 out of 10 would be generous. Will need so.e convincing to return. Waitress great smile

T. O. R.

Stayed at the premier Inn and booked a meal deal which was 2 courses and a drink and breakfast. Was worth every penny. We paid extra for a bottle of wine the starter and the steaks we had. Fantastic night and Jack took really good care of us. Breakfast was unbelievable!! Catered for every need possible! Will definitely come back! 😁

G. H.

It was ok staff we're friendly and polite, food we all had was fine although there was quite a lot on the menu they had run out of, considering it was around 5 o'clock on Sunday we booked, which seemed a bit early to be out of so much mostly on the dessert side, but did give us a laugh when the waitress said there was no pizza my 5 year old grandson son just looked straight at her and said well why is it on the menu then, 😂 bless him, UTG

M. C.

Just to even things up a bit - had a lovely evening on Sat 31st Oct - staff were very helpful and all dressed up for Halloween. Food was fine, I had Chicken n Ribs which I very much enjoyed. Nice place to eat for a family occasion, grandchildren all got colouring books etc. Recommended.

S. W.

Disappointed this visit. £17.50 for a steak with a mushroom and a dozen chips doesn't feel like value for money. Steak was pretty thin so was always going to end up being cooked 'over' my requested medium. 😦

A. S.

Brilliant all you can eat breakfast, children eat free so that’s a bonus!

L. S. P.

Really good food and an excellent place, waiting staff were really nice. Will definitely stop here again

M. A.

OK just! Little plates? Very hot no warning of this, food passable but for £10.50 a pop would expect better quality, steer clear of the sausage! All in just OK, this was an early morning breakfast visit, maybe better in the evenings.

B. S.

Good format we paid

R. P.

Always felt the quality of food was good for a fair price. Was even more great value for money today (17-11-22) as was able to use a voucher giving 40% off the mains. Thanks to Deborah for her top notch friendly service today.

A. L.

Super busy just had drinks

P. R.

Had a lovely full English breakfast here and the staff was so friendly and amazing nothing was to much trouble. Would recommend to anyone

J. M.

I literally went in to use the toilets because my car broke down, but in all the other times I've visited, its be a real nice relaxed visit

N. H.

Absolutely superb, the best Sunday roast beef we have had in a long time, cooked as requested, accompanied by, Yorkshire, roast potatoes, swede mash, roast parsnips, garden peas, green beans, cabbage, pig in blanket, & stuffing. Just ask & you can have extra Yorkshire, roasties, & gravy, (which we did),£13.99 each. We had a starter as well,( used beefeater points),potato skins with bacon, spring onions and cheese,& chicken gougons coated in rosemary breadcrumbs, which came with a rich tomato dip, if you are in the area well worth a visit. Lovely staff too.

S. C.

Very nice friendly bar staff but chef lady very miserable Another visit this week same chef lady still there as miserable as can be still . My friends meal of cheeseburger didn't have any actual cheese just a cheese sauce. My steak arrived 10 mins later but was good. Luckily there was one staff member who knew what customer service should be. Her name was Clare and she was very nice and went out of her way to rectify our disappointment really pleasant lady.

M. D.

Good selection of meals on menu, staff helpful and friendly, lunch menu steak was well cooked to liking vary tasty will return

J. L.

Not much variety, the mixed grills came out with different meat on both. Wasn't worth the money and it cost a lot. The staff were friendly tho.

G. J. (.

Nice building but always horrifically understaffed. We waited so long to get served for our first drink and the menu pricing was lacking and didn't really have very competitive pricing so we went elsewhere

A. E.

Food is fairly good, not cheap, but certainly enough. Their one big problem, every time we go there, there's always main meals and especially desserts that they have "Sold out of" this is not just now and again, this is every time we go there ( and we go to the Beefeater often as it's central to our group) but apart from that it's an ok place to go.

D. A.

Food was nice when it finally arrived, one item had to be sent back for correction and then reheating... Staff friendly. Major complaint- the hotel attached is used by contractors with vans, not an issue with the vans or the crews but they park in disabled bays (no blue badges on display) and also block access around the car park. If you are going to allow vans to park with the cars make a designated area and keep them out of the disabled bays!

C. H.

Service friendly but not fast! Good food for the price (£9.95 for two courses). Major snag!!! Very, very difficult to locate the entrance from the car park! We walked all round the place trying to enter but only finding fire exits. We could see in but we couldn't get in! Very frustrating. The only sign was for the Premier Inn but we didn't want the Premier Inn so we didn't go that way ... we should have!

J. W.

Sunday roasts are, naturally, only served on a Sunday, but not THIS Sunday-they had run out :( So we ordered steaks. Two fillet steaks and my father in law ordered a rump. Unfortunately, there was a mix up in the kitchen and my father in law ended up with my medium rare fillet steak, I ended up with my mother in law's medium fillet steak and my mother in law ended up chewing through my father in law's tough old well-done rump. Normally the waiting staff come to ask if everything is okay, but it seems that doesn't happen at the moment and I couldn't be bothered to mask up to try and sort it out. My (mother in law's) steak was pretty good, as were the chips, but the peppercorn sauce was pretty watery. I heard the waiting staff talking to other customers, covering for some more kitchenular mishaps, using the excuse that the kitchen was very busy. I don't think this is a valid excuse-employ more kitchen staff! If you want a Sunday roast on a Sunday then maybe try somewhere different.

m. s.

Have had a few nice meals here. Will b returning. Disabled client in wheelchair and always treated well and looked after in this restuarant. Always accomodated straight to table which is very helpful with no fuss. This is not our experience sadly in some other establishments elsewhere. Staff should b highly praised for this making it a stess free experience. The new waitress back with u from australia is an asset to your chain. Sorry cant remember her name.

J. 1.

Go nearly every weekend first class breakfast

M. F.

Staff were fantastic and gave good recommendations. Couldn't get a table in the restaurant as it was busy but ordered food in the bar and it came out with 15mins. Food was excellent and my steak was cooked perfectly. I visited in Jan 2018 and the Hotel was having an extension or refurb which took up a lot of the car park. So getting a space is tough. The car park has been extended but has a tight hight restriction. Anything taller than a range rover won't get through.

g. h.

Brilliant service and food, very clean throughout the restaurant, great Sunday lunch

M. T.

Had a lovely dinner and Jamie the waitress was very polite and attentive. She wanted to ensure we had great service and would leave happy. Thank you

J. P.

The restaurant was full so we had to eat in the bar area. It appeared they were understaffed with only one man running the bar and taking food orders. There were no knifes and tables were slow to be cleared. The food was very average and our Brownie pudding was more like a large log roll with one small ball of ice cream.

M. P.

Half empty yet still took 10mins to be seated. Service was very quick and professional by server who always had a friendly smile. Chicken ceaser salad would have been very good except the croutons were stale and chewy in places. The room had Wi-Fi and a nice evening atmosphere in a way every good grill house should. This was only ruined by the main phone ringing out for 10mins while all staff ignored it. 3 of 5 as has allot of potential to be a really cool place.

J. L.

Their Surf and Turf is value for money, steak general cooked as ordered 9/10 times. Friendly service always though probably need more staff as they're often rushed off their Feet.

L. S.

Good place to eat & or drink. Nice bargain lunches. Good variety of evening meals. Congenial surroundings. Easy access. WiFi if you need it. TV if you want to watch. Disabled toilet good.

P.

Nice setup, service standards are poor although the waitresses I'm sure are trying thier best. Long delays on drinks, sauces, the bill and so forth, although food service was pretty fast. Food perfectly fine and within expectations.

J. A.

Foods not Michelin star by any means but, I've stayed at the premier inn next door for the last two weeks and the staff at the beefeater are relatable, respectful and polite!

J. R.

In my view there is no better breakfast than the one on offer at the Beefeater. Everything is there from fruit and yoghurt(organic and live) to pastries and a great hot breakfast selection.You can eat as much as you like.Terrific value for money.

N. D.

General good service but had missing dishes even though we had to pre-order weeks before and some of the food wasn't nice. Most was good however and we would go back

P. 2. P.

Been here a few times. Last visit December 8th. Had prawn cocktail to start which was amazing.lovely prawns and salad served with bread,the best one I've had.i had baked seabass for main which was really nice served with lovely bowl of salad.The service was quick , waitress nice.only negative would love bit bigger portions.

K. T.

Average food, nice stuff, most if good things unavailable from the menu on Saturday

M. B.

Great food and good service but expensive. We only went as we had a voucher for half price main meals for up to 6 adults. It is worth joining their loyalty scheme for this.

C. R.

We stopped for a rest and something to eat here. Food was great and very reasonably priced. Staff very helpful when my young Daughter fainted in the foyer area. Assisted us with a no fuss but very helpful attitude. Thank you

S. V.

Lovely food. Good service. Apart from staff not many people wearing masks!

R. G.

First time there we had a great experience we all had the haddock it was cooked lovely.The service was brilliant we were welcome by Sally who was so helpful and caring thank you. We will definitely be back 👍

s. i.

Luke our waiter was brillant nothing is too much trouble. He is a credit to your business and this is not the first time he was been our waiter. Looked after.my twin 9 year old granddaughters so well. Thanks Sue

J. L.

Went back for the first time in 6 months after a string of poor service . Well I and my party where very very impressed the service was perfect. The food perfect and the all round cleanliness was perfect. Will definitely come back more now.

P. S.

Try to come here every few weeks. Staff are always friendly and food is always good .

E. F.

Brother's wedding here , love a good beefeater and this one is a good one. Food was good, drink was good. Lovely if you want to have your wedding breakfast at a beefeater. Personally I wouldn't but that's my opinion.

m. j.

We visit about once a month... Usually a good experience, as was our last visit. Service very good, friendly, knowledgeable, food generally good and if not it is soon remedied 😁 Prices average for a steak house /restaurant... Will continue to return 👌

A. B.

I'm just been there to celebrate 🎉 my daughter's birthday 🎂. The food 🍲 was exquisite. The service was supperb. Installation and presentations of the food 🍲 Great. I give 5 stars ✨ if I could give more I will.

D. G.

We stopped in here today for a working lunch, Ross served us and was very accommodating throughout, the food was excellent definitely worth a visit we will be back

D. C.

Service was great, thank you Courtney and Steve the chef, who took great care in advice about a blue steak. Reasonable prices. We will go there again.

S. C. A.

Very nice food, nice and relaxed atmosphere, due to being always busy you'll have to wait around 15 mind to order and if the restaurant is busy you may sometimes have to wait for minimum 20-25 mins for food. I recommend booking in advance otherwise you may not find an available table if you turn up at the restaurant without a reservation.

A. M.

Went for Xmas day. Staff were great. My son has a wheat allergy and they made specifically asked what he wanted and got a dessert in especially for him

S. J.

What a lovely pub to top in for a swift pint or why not try one of their fabulous home cooked meals. They're delicious with locally sourced ingredients that are in season. Alternatively it's a great place to go in get Yourself a drink of your choice a find a quiet corner to but your feet up and escape into your latest novel you've been meaning to finish a long time ago. If that all sounds a bit contrived why not simply invite a friend get a drink and spend the rest of the evening righting the world's wrongs.

k. h.

Excellent food was only bettered by the amazing staff.

M. C.

Good start. We were welcomed by a friendly member of the team who allowed us to choose our table. We upgraded to the Sirloin Steak from Rump on the set Lunchtime menu. When it came it looked very much like Rump. It was chewy and obviously not the best cut. We asked for Chunky chips but fries came. They were changed, but it meant waiting whilst others had their meal which was going cold. The Staff seemed to disappear during dessert. We waited a considerable length of time for someone to appear so that we could order Coffee. One of the Staff sprayed a table before wiping it, but didn’t lift the condiments in the middle of the table.🤢 We won’t be going back in a hurry.

J. H.

No chilli available in Asion Crispy Beef Salad and lack of Paprika in Paprika Chicken meals. Surprising as early as 17:30. However the waitress service was excellent. . . Ambiance every good

j. h.

Its was lovely.

J. K.

Steak was ordered blue and came perfect! Menu choice is reasonably varied, and the atmosphere is quite nice, though it does seem to get quite busy at peak times.

B. C.

Great staff welcome and great breakfast all fresh and hot. Cannot fault it and was a memorable visit.

S. T.

Breakfast... all you can eat! Stuffed!

I. M.

Food was 2-3* (I had burger and chips and I'm difficult to disappoint) but the staff are worth an extra star or two. Nicely put together and modern and what you'd expect from a Beefeater.

A. D.

On business in Bristol and having a quick lunch. Food is good quality but the prices are a little step. £50 for 3 lunches. Well presented and put together.

M. M.

Food lovely,good price but why can't you sit where you want despite being pretty much empty at 3pm? They want to put you right next to another table with literally 6inches from you ! May as well sit you on same table

M. R.

Had the steak was good as always. Service was good staff was happy and smiling.

D. Y.

Excellent food and service.

D. L.

Waitress Karen bent over backwards to serve us. We arrived at 10am and most of buffet breakfast was gone but Karen got straight to work at replenishing everything for us so we had freshly cooked breakfast items and perfect runny fried eggs as well as lovely hot croissants and a fresh supply of our favourite Nutella spread. Highly recommended.

K. G.

Lunch in the garden. £5 menu. Nice good food. Only 1 member of staff but very friendly & helpful. Food came very quick. Lovely summer day so very enjoyable.

V. L.

Waitress was not very friendly,she was rude at times and not very friendly.

B. C.

Generally very good food, especially the steak, and a nice atmosphere. Would rate higher but for low stock and slow table turning on latest visit but this was a one off really.

C. B.

Rebranded 2 days ago apparently. The food was spot on and waiter was very friendly and helpful. Can't believe the bad reviews this place got previously, made a silly Google profile just for this, because all 4 of us had a fab evening.

A. M.

Nice food but tye menu does seem to be lacking a little.

P. M.

A large restaurant with a cosy atmosphere. Always a warm welcome and great service. Food is excellent, used this place many times and never had a problem.

D. O. t.

4 out of six meals were cold ,not good as one was salmon, even the chips were cold

J. B.

I have been eating here on and off for nearly a decade, only once had a bad meal. It is clean and staff are friendly .It is connected to a Premier Inn .I would happily come again .

P. S.

Great service friendly welcoming staff good value meals what more do you need

S. G.

Very nice staff with too much to too, but they didn't make us feel like that at all, food very good.

D. K.

Excellent staff. Went with my family and the young staff dealt with rude customers extremely well. Extremely pleasant and professional when being spoken to in a totally demeaning manner. Those customers should be totally ashamed of themselves and the waitress deserves a medal.

A. I.

Visited for breakfast. Good selection eat what you want. Bit disappointed as there were a few people that just loaded their plate up too much and there was so much waste

b. J.

Friendly staff, good food, excellent location, good vibe to the restaurant/pub.

D. B.

Not bad vfm with voucher.

J. E.

Great service with a good menu and free parking with something for any family member. Worth looking out for special priced meal options at quieter times and promotional vouchers

L. B.

Very friendly staff, food very nice, some things on menus not available but overall very good,

K. R.

We meet our friends here for a catch up and a few drinks,we really like this place,the staff are lovely and friendly but they are very over worked and understaffed, unfortunately we had to wait 15 minutes to get served at the bar last week due to it being busy and very few staff

G. D.

Food was lovely, served quickly and our waitress was very good

e. c.

Food was lovely, staff friendly, relaxed atmosphere

B. E.

Waitress Rachel was always smiling and very friendly told us if what meals wern,t available tonight.Food was brillant.very good evening all round.10.8.19.bern ian.

C. M.

The food from the Summer menu was excellent but some of the staff don't seem to know much about the menu or how to serve the drinks as described.

d. a.

1st time down this area and booked into the premier inn next door. I've stayed at premier inn's all over the country hundreds of times and you know what your paying for with the restaurants attached. So this beefeater what can I say.......well food was decent for the price you pay so not going to slate it there. Service on the other hand could be better, was rushed to the seat then given a menu to choose from. Normally you have a waiter/waitress come over and take a drinks order while you perusal the menu, Waited 20 minutes for that to happen and only because I asked when they were walking past. So ordered my drink (orange squash and water) and my food, 10 minutes later starter arrives but still waiting on the drink. Finishes my starter, plate collected and finally drink comes over 35 minutes in. Main meal comes out which was pipping hot. Overall half decent food (dont expect mitchelen rated food as your not paying that price) but service could do with some attention to detail I.e ensuring guests are not sitting waiting too long to be served.

j. f.

Visited today for breakfast,waited to be seated for ten minutes ,only seemed to be one front off house staff on duty at 8.45 kept being being fobbed off that someone would be with us shortly,did get a table eventually.everthing seemed to be running out no cups,no juice,no milk,no black pudding,no bread, there is a pattern here?.one staff member trying her best to see to walk ins,replenish food and drinks,clear tables and serve tables with requests.after 9.00 am situation improved with more staff on duty.good value for price paid,but more staff needed on duty

R. B.

Great service, taste food and great value

R. P.

Delicious food and the drinks were expensive but a nice old couple gave us their 40% off mains voucher, so worth what we paid.

J. H.

Nice steak today only grumble is not much jelly in the trifle. Far too much custard and cream and couldn't taste the prosecco either for £5.49

G.

Ok for a quiet chat not particularly cosy but at least it wasn't over full like none of the other pubs around and about wines ok although the staff didn't seem to know a lot about them

K. B.

It was a lovely meal 🍴

M. S.

Great service, various bottomless products. Adhering well to social distancing rules. Not many vege options but it is called Beefeater.

E. S.

We love it, good for kids too. Never had a bad meal or service! Defo recommend 👍

C. K.

Don't get me wrong was a lovely pub but when we arrived and sat at our table my parents went to the toilet and left me and my partner at our table and the Manager shouted from the entrance bit we are not allowed to sit there and pressured that the table wasn't booked for us when it was.. gonna be honest I ain't rushing back to go there again

D. C.

We often come here for a cooked breakfast we we all really enjoy, they have cereals, breads, yogurts, pastries and a buffet style cooked breakfast which has coffee, tea and juices

H. P.

Waited over an Hour from Ordering our food, restaurant wasn't busy. Took over two hours to order eat and pay. Waitress was amazing though very sincere.

M. L.

Booking a table was easy, fast service, drinks arrived quickly, food ordered and arrived very fast for a Saturday night (15 minutes) great food and desserts. Would recommend

J. M.

Food is OK, but service is poor, it's suffering due to under staffing and the stress shows, was once popular with my family for special occasions, but no longer.

K. M.

Ok... Disorganised... So chips but great meat free burgers!

C. I. N.

Busy! Way busier than expected, considering the location, but the food was good, service was also good, so maybe that's why it was busy. Will return again.

J.

A bit of a wait cos they were very busy but food was spot on. Very enjoyable evening, waitress was very helpful & polite 👍🏼

A. H.

The staff are great, the food is fine for the money. Not going to win any Michelin stars but it wasn't unpleasant.

K. P.

Good food, nice staff. Will visit again when in the area.

B. J.

One of the best beefeaters I've ever been to! Staff are super helpful and friendly and the food is always good.

A. H.

I have never had any complaints about this place yes the bread for the toast may be empty and the juice low as with the hot water but staff are constantly filling them up, this is only because it's so busy.

M. G.

Decent breakfast, though it seems a bit cobbled together. Currently building work going on so hard to park. But overall OK. Good for a working breakfast.

C. R.

Went in for a spontaneous lunch, had three coursess for £11.95 every course was lovely good portion absolutely stuffed when I left, staff were so friendly attentative but not to much, a nice time in between courses, really good relaxed atmosphere great value for money.

J. N.

I didn't book a table and just turned up Saturday evening, on arrival I was told that the restaurant was not available as it was down to 50% capacity as someone had called in sick, dare I say there was only one table in use. We sat and ordered food at the bar, there was a good choice of drinks available and the menu has now returned back to the full menu that was served prior to the covid measures, where many places reduced what was available. Mains food was great I can't really complain, we ordered desert and was disappointed to find the sticky toffee pudding was served cold and that the churos and brownie sunday was also served cold even though it stated warm in the menu and was served warm two weeks earlier at the beefeater in Wenvoe ( Cardiff ) My only other gripe was that the glasses stank, there's nothing worse than glasses tainted by a smelly dishwasher! Please run a cleaner through it regularly. That's the reason I awarded this place just 3 stars.

f. b.

Lovely food and waitress will definitely go there again.

P. C.

Nice food. Pleasant staff. Very busy

B. M.

Great steaks and meats with ample seating and great bar selection

K. T.

Very helpful and friendly staff in the restaurant Leigh on the evening was attentive trying to accommodate our little party in the restaurant unfortunately he couldn't but the lounge was fine the food was well presented and hot,, breakfast the next morning was one of the best we've had piping hot with plenty of choice,, George the manager was fantastic well worth a visit if you're in the area

M.

Wonderful family sunday meal. Best steak ever I eat. Delicious food. Very friendly staff.

J.

Just wanted to say the service received tonight was brilliant. Think I was served by Rachel? (Nosering) She was incredibly polite, and very helpful.

C.

The service was quite long. This restaurant is good if you’re looking for a place to refuel and not for gastronomy.

C. T.

Not bad, tables are close together, but service is good, food decent. Breakfast is slow going.

R. L.

Chain pub / restaurant. Food wasn't bad, service friendly, but a few items unavailable. It's OK, acceptable not outstanding.

t. d.

Well worth a visit. Great steaks. They taste so much better when you use a money off voucher. Great service

R. T. R.

Ambience was the best. As the name goes, place is best for the people who prefer non-veg food as the vegetarian options are too few. Breakfast buffet spread was good. Staff were friendly and haven't found this place out of seating in my two days visit to Bristol even when the place was crowded.

D. R.

Very good service. 10 food scored 7.

T. H.

Great food, quick food delivery and friendly service from Courtney.

a.

Tasty steaks, had a fantastic waiter named Paul. Very good service and such good steaks. Had a mixed grill. Did not disappoint!!

A. L.

Lee, our server was absolutely amazing. We had a mishap with our food and he was so accomodating and gave us a free dessert and food bill <3 will be back just because of him.

E. D.

It's good, good food, good drinks, clean and so organised

T. S.

Most of my visits have been great. However, some staff seem to forget about "certain" customers and then come back with a stinking attitude

R. B.

Excellent service and food every time I've been and they've got really good experience with gluten free food

P. A.

Nice place to meet up dinner time for a drink with friends

M. W.

Good food friendly staff

S. O.

Great staff, food is ok. Prices and deals could be better. But alround will eat hear again.

P. I.

The staff was exceptional, super friendly and informative regarding the covid measures they have in place. Food was excellent, everyone was happy with their order and will definitely come back again.

N. S.

Decent steak, a bit overpriced but not bad with a voucher! Good service too. I would go back if in the area

P. T.

Good service and hot food. Car park is good as well

t. p.

We thoroughly enjoyed our meals and service but best of all was my steak which was the best ive had in twenty years !!!. Well done. T Pollard

J. L.

Fast service. The food was ok, nothing amazing but it filled a gap 😁

L. N.

Food was OK nothing speical husband had ribs the meat was tender but they were dry when we asked if they had a jug of BBC sauce he got a finger dish of cold sauce swezzed from a bottle that was to thick to eat.they got the desert wrong I had the mimic pud in slice of cake & a coffee husband got my coffee and I got a VERY small slice of cake & no coffee

T. T.

Had an amazing time tonight . Party of 13 ... Food was good but our waiter Lee made the night . Thank You Lee we'll see you again

L. G.

Good to find a clean and comfortable place to have a safe drink. Nice staff.

S. W.

Great meal deal for the afternoon so good price for large groups. Excellent access for wheelchair users.

A. S.

Pleasant environment, friendly service and a well priced lunchtime menu. Would go again.

M. D.

As always the food was good and friendly staff, kept people social distancing.

F. W.

Came here with family for a meal. The servers were great, food was great. I would absolutely recommend and I would return.

S. D.

Had a good meal pleasant surroundings and good service

H. W.

No free tables despite the upper mezzanine being empty. Ordered and ate in the bar area. Food was ok.

P. M.

Very friendly staff, always welcoming you when you walk thru the door, can't fault the high quality of food, and the staff are definitely a credit to this establishment x

M. C.

Go fairly often, very good. Quick service, brilliant food. Highly recommended.

r. m.

The service here was excellent. I had the sweet potato and feta lasagne which was lovely. However, the dessert was about £6 and definitely was not worth that money. It was partially warmed up and was very dry. I had the 'new crownie' dessert. The taste was okay but not worth the money. Overall a nice meal though

H. M.

Food and drink was nice and good range, servers could of been a bit more happier.

K. B.

First visit for around 2 years ! To be honest, not much has changed... which isn't a bad thing ! Food is fine - good portion sizes, tasty and not too expensive. Service was slow at first but picked up later. Enjoyed our burgers and Sundaes. (They have a reasonable Vegan choice). Drinks not ridiculously expensive (unlimited soft drink refills !) So, overall, well worth the visit. Will definitely be going back soon.

K. T.

Popped in today and had a great time..food was delicious and the service was quick and efficient. Courtney was very polite and friendly..well done!!

B. H.

Nothing special. Will put it down to being Christmas eve but they have things on the menu that they don't sell/serve apparently and took over an hour to get starters, then another hour to get mains.

C. L.

Typical Beefeater attached to a Premier Inn. Went for brunch, was a poor selection of food out. Very small serving area with a few hot dishes of bacon, sausages etc. Things running low and staff looking harried. Was all a bit chaotic, not enough mugs etc. The food was fine, you get what you expect at a beefeater. The price is good and if you just want a meal before you leave the Inn then fine, but don't go here for an actual meal unless you like that sort of thing.

S. B.

Pleasant surroundings and good food. We sat in the bar area as the restaurant was full. We ate from the same menu as in the restaurant. Good quick service.

C. C.

We love Beefeaters and visit it often. We went to celebrate an important accomplishment, and it was enjoyable. Charlotte was fantastic, friendly and so helpful. Jack also did an excellent job. I tried the lamb roast for the first time and it was so tasty and the mix grills are filling. We will definitely plan to return. We always have a great dining experience at this restaurant. The staff are always so friendly. We always leave happy and full! We would highly recommend it. 💯

C. G.

Can I just thank the two ladies that helped tonight that they couldn't have done more. Sometimes things out of anyone's control happen and they sorted it with good humour and grace. Thank you, we'll be back 😊

R. S.

Reasonable prices for food and drink,waitresses very helpful and friendly,👍

N. H.

Popped in without a booking, but was made welcome and a seat was found for us straight away. The staff were all very friendly and attentive. Checking on us throughout the meal. Reasonable prices. Food was lovely. Will come again, but will book, just in case.

r. f.

Good service, & relaxed not too busy. Great steak & chips. Partner had lamb & enjoyed it too. We'll definitely be back. Thanks ☺

R. H.

Never had a meal, just a drink. Nice place, typical Beefeater.

M. E.

We have been here a good many times and are always very impressed with the food. There is often a short list read out of the foods the kitchen has run out of, but otherwise it’s an all-round positive experience. Tasty food and prompt enough service.

G. C.

Been here a good few times its a decent enough pub with good food.

L. V.

They are not as good as they used to be. Staff were great, chefs need attention. They ran out of some basic food options and it wasn't even busy. Got our bill wrong three times, food was missing an item and had to send halloumi fries back as they were hollow. Well over done. Apparently the chef likes it like that. All mistakes were taken care of but it was not the experience I hoped for and was not worth the £80 price tag for 3 people.

K.

A lovely place for a good hearty meal

p. j.

Booked for breakfast. Was over booked...staff rushing around trying to clear tables and replenish food/drinks. Coffee machine wasn't working properly. Juices ran out. Glasses ran out. Plates ran out. It was a pretty stressful breakfast! But food actually tasted OK. I think it was just under staffed or just too busy.

D. L.

Good menu giving a good range to choose from. The place was very busy and those there worked very hard, I just feel there were not enough of them. The staff were very pleasant, but could see they were busy.

M. H.

Great place for a lovely meal, cosy surroundings & friendly staff. Recommended

J. W.

Good quality food, service usually pretty good too. I noticed on my most recent visit they don't do any cider on tap which is a bit disappointing given we are in the westcountry!

J. F.

Went for luck with family. Got a very nice and attentive staff member until she went off to get her lunch, unfortunately the person stepping in wasn't as attentive and little slow. Still nice and polite, so no complaints on that part. Food was good, as advertised, although burgers on a small-ish side (even though we had a double burger). Overall in line with expectations:)

N. B.

We absolutely love coming here for different occasions, whether that’s Birthdays, Date nights or just for a treat. Reasonably priced and good selection of food & drinks. staff are always lovely, friendly, helpful and check up on you to make sure everything’s okay. Lovely lady called KATIE J served us tonight, she was absolutely fabulous! She is really friendly, kind and helpful, Definitely hope she gets the recognition for all her hard work as she definitely deserves it! :) we will definitely be back and hoping to be served by her again soon! Thank you so much for all your help tonight Katie! x

D. B.

All had rump steaks all were full of sinew,but great staff

L. B.

Husband ordered a surf and turf as he had seen a friend have one on last visit and it came out half the size of the one last time and no prawns. Asked for extra calamari but not received. They need to Keep meal sizes Consisten very disappointed on this visit.

C. S.

Lovely turkey burger. Absolutely delicious.

D. J.

Had a wonderful full breakfast here this morning, well cooked, eat as much as you want. Staff every friendly and helpful. It was quite busy, half term. Great value.

D. S.

Staff shortages impact service and this has been ongoing for months. Staff seem stressed and really over stretched.

A. T.

was supposed to be a roast dinner but they rang the day before to tell me they had delivery problems with the meat so no roast dinners unfortunately so i had a steak instead I'd recommend if you want a mid-well cooked steak ask for it to be well done instead as mine was more medium-rare other than that service was good place is clean food was hot

a. j.

We visited here on a Saturday night. It was busy but not over crowded which was nice. The waitress J Bond was really friendly and polite, the meal arrived promptly which was great. The menu has reduced a fair bit but still has the best dishes plus a few new choices which I thought was nice. The price was okay. Will definitely return

A. C.

Tasty food, alongside the cycle path, stopped by when coming back from Bath.

J. D.

Food good. Tables dirty. Service indifferent.

m. t.

Had a lovely meal, really enjoyed it. The staff were friendly and welcoming, and the food was hot 🔥 lol. Would defo recommend a visit.

M. M.

Great place for some food ,drinks and time to chat and catch up

l. w.

Price,food were good the service was exceptional 👏 👌

j. w.

Service was friendly but not professional. I enjoyed the food but there was very limited vegetarian options for me, although partly understandable considering the name of the place. Tables were sticky. Restaurant was nicely laid out and welcoming.

N. B.

Nice 2019 festive menu! Reasonable prices. Lovely atmosphere, great food and service!

D. P.

Fast very polite staff food was okay.

T. e.

Nice service , food ( evening and breakfast) was good Beers was good as well

A. N.

Good food friendly staff highly recommended

D. M.

Enjoyed my all you can eat buffet breakfast here. Good quality for buffet style. Often quality poor at these kind of places but this was good. Large range from cooked English style to continental. Good value for money. Staff were helpful and friendly. Would come back again for breakfast

O.

Brilliant food - had the mixed grill! and amazing staff! Especially sally who went above and beyond her attentive service.

C. H.

Great service. Brilliant food

A. T.

Good quality food. Not overly generous portion size. Reasonable prices. Large car park, disabled parking available. Staff excellent, served by 'young' Courtney who went above and beyond.

A. A.

Food was not very good at all but served well by friendly staff

M. H.

The staff were very friendly and helpful and the food was delicious, good range of choice. Only thing lacking was there was no coffee, but that's all.

M. W.

We came here for a buffet breakfast a few weeks ago. It was lovely food. The lay out was great, wasnt to busy so was nice. Our 2 year old loved the variety of food... will definitely be back. Staff were lovely was a very smiley girl who was polite and efficient

N. B.

Good Covid safety. Friendly staff, and nice pub food. Only scoring down as quite a few menu choices we out of stock. Bottomless diet cokes were great value on such a hot day

J. D.

The chicken portion was particularly small, about the size of a chicken thigh - complained and they put it right.

P.

Waitress wasn't aware we had been seated so that took a while. However, the food was delivered fast and really tasty. We would visit again based on the quality of food and the politeness of our waitress. You just need to sort the communication between your staff

G. A.

Service was great, food came quickly, however my sirloin was not medium to well done and so fatty i hardly had any to eat, it happens but was disappointed my husbands was good had mixed grill. Dessert(brownie) was really good, little disappointed

S. C.

First visit in some time. Is on top of it’s game now. Fantastic service from our waitress Alex E who was both bubbly and efficient. Service was quick and all three of us thoroughly enjoyed our meals. Plenty of food and hot. Great value for money and we will be back soon.

R. D.

When we arrived there was a 90 mins wait, for a table (no reservation), but a couple who were already seated got up and walked out, claiming it was too cold. We took the vacated table and whilst we did feel a cool breeze, when the door opened we did not think it was too cold. There was a slight confusion when their drinks were delivered, after they'd left, rather than the drinks we'd ordered. Quickly sorted. However, the rest meal was delivered with perfect timing. We would happily re-visit, at some point.

L. T.

Visit tonight for 1st time and 1st impressions were dire 1. We were ignored at that wait to be seated. 3 staff past us many times, then one girls asked us if we'd booked and said she'd go and see if there was a table.... she never came back!!!. Eventually a lady came over and said no room but we could go to bar. We did this but had to clear table. Then everything changed service was excellent and as coeliac was given 1st class treatment and everything explain. Food was excellent and couldn't fault anything. Thank you to the chap that finished at 9 and the chap that did my wonderful sundae. Lovely thank you.

A. W.

Staff helped make the experience they were superb. Will be back

R. G.

Popped in for breakfast. The place wasn't very busy. Food was ok. Sausages and bacon a tad shy of cooked perfectly but I'm being picky. I like my bangers with a nice brown tan all round, these weren't getting someone's attention once seated was nigh on impossible to ask for another drink of juice as they were all on the other side of what looked like a faux chimney stack and never came round to check if everything was ok so gave up in the end. Shame really.

A.

Always a pleasure to go to a Beefeater. Courtney, Vicky, and the team really went above and beyond to make sure our order was allergen free. Highly recommended!

m. l.

Had a party of four for lunch, meals fine, however several of the main meals were unavailable steak, lamb joint, & chicken meze. I thought a company of that size would have more in stock. Otherwise good. Staff good as well.

C. K.

Staying at Premier Inn yet could never get a table till late. Bar area full yet you were not allowed to sit in an area near the door that was closed for the evening.

S. J.

On a snowy night in February the welcome was warm and the place had a decent ambience. A very good menu albeit with no Argentinian stake (although the porterhouse was a decent alternative). Excellent food across the board. The service was exemplary (thanks Jack). All in all a very nice place to go, good food, nicely priced and a good atmosphere. If your in the area then I would highly recommend.

L. X.

Food was OK even though they had ran out of quite a few things. The service was shocking, quite unprofessional and seems to be run by a bunch of kids who don't care and don't know what they are doing

T. T.

Went on a busy Friday night, there didn't seem to be enough staff to tables. We had to wait a while to order our food after ordering drinks so was a bit of a struggle with two young kids who were hungry and tired. We weren't offered the chance to order everything together. Mens toilets were out of order so the disabled toilet was a lot busier than normal and had to remind staff that there wasn't any toilet roll in there. Overall, the food was nice but it's just too busy and there's a lot of waiting for someone to come over.

J. B.

Food is great staff are great and very friendly. highly recommend a visit. Will go back again

e. w.

May take a while to get served , but nice all the same.

k. w.

A lot of options were unavailable when we tried to order. Food was slightly below the expectations for pub meal, however Xmas menu was relatively cheap.

K. W.

Quite tired but the staff arr friendly. Food as you would expect, nothing special but pleasant enough.

R. S.

As usual the food was up to beafeater standards some of the menu was unavailable but the chap serving us made us aware before we looked at the menu service was friendly and professional pleasant surroundings

J. P.

This used to be my favorite restaurant until they changed it not so long ago. The food quality has dropped considerably compared with my visits many years ago. It's still acceptable but you can get better elsewhere for the same price. Toilets are always clean and in good order. It also has quite a large bar, which is comfortable to use.

v. w.

Absolutely love it here. Booking on line is a doddle and recommended to make sure you don't get turned away. The festive menu is a scrumptious treat (and should be an all year round fixture) the staff are fabulous and there is always a great atmosphere here. Keep up the good work

M. D.

Had a great meal mid afternoon, well cooked hot and waitress was lovely well worth a visit

M. J.

Hi, we eat at this restaurant most months, it is local for us, 99% of our visits are hastle free and the staff are very friendly (even at very busy times) food is well presented and very tasty (we were recently restricted on choice but that was down to limited ingredients being delivered during this Covid-19 period) We look forward to good food, a glass of red in a very relaxed setting..

P.

Very busy Sunday evening. Portions not the biggest or the best, but generally the food was ok and the service from our waitress was excellent.

G. C.

Was here on Mothers Day with family. Me and my partner had the 10 once rump.we both enjoyed are meal very much, steak nice and tender. Slight mix up with one of the family orders which was sorted quickly. The staff was great and service was quick. This place has a nice large layout with two floors. Nice outside sitting area.

T. S.

We had a great evening celebrating our daughters 23rd birthday. Food was perfect exactly what we wanted and the waitress was fantastic so sorry can't remember her name. She was very attentive, enthusiastic and knowledgeable about how to have a steak. Thank you x

F. B.

We have been to this establishment on numerous occasions but today the standard had fallen I have no complaints about the staff Lee in particular was very good and understanding Plus the supervisor was also understanding. The vegetables were not cooked the Yorkshire pudding had the flavour of cardboard and the potatoes numerous were completely a washout. Suffice to say we were recompense for the inconvenience and we certainly will go again. In our experience this was a one-off previously the standard has been very good

M. A.

Very tasty food. Had the chocolate brownie which is a great desert. Always have the breaded mushrooms to start they're good. And usually go with some sort of burger. The atmosphere can vary depending on the time, if you pick the right time it can be chill. If you pick the wrong time, it can be chaos. Overall it is good.

D. J.

Had drinks in the evening and breakfast the following day, bar staff were very really friendly and helped us decide on drinks and the waitress/host the following morning was very good. Will definitely go back in future

S. W.

The service was excellent, but the food was a bit of a let down. The starter was nice and hot, but the chicken coating was dry and crumbly. The main meal chicken was just horrid. It was cooked, and nice and hot, but the texture was just wrong. There is wheelchair Access, and the loos were nice and clean.

T. M.

Easy parking & easy wheelchair access. On main Bristol ring road & not far from M4 so easy to find. Pleasant surroundings. Restaurant is busy so advise to book ahead, but bar restaurant is just as comfortable too. Food is good but can be a bit expensive when comparing other menus. I wouldn't recommend their £5 deal! Can accommodate parties, cubical & table seating. Staff are very nice.

M. G.

8 of us went for a meal, the food and service was very good. We had a 40% off voucher which made it great value for money, if we didn't have the voucher it would be expensive for the standard of food provided. The restaurant was also very hot.

K. P.

Christmas day meal, staff rushed off their feet, so not as good as usual, shame really as we usual like it here, food wasn't up to the usual standard but they seemed overbooked and understaffed, georgina was brilliant but had too many tables to serve at the same time but did her best in the circumstances.

M. S.

A group of us stay for work and every night there has been an issue with the bill. We are given food allowance per person as a business account which in every other establishment can be combined and used for a total bill. Unfortunately this one is the exception. After a long day at work the last thing you want to be doing is sorting out a food bill for 15 people. Moving on from that the food is cooked well, and the pub itself is very well decorated. Bar staff are lovely.

J. C.

We ate 2 breakfasts and 1 dinner here during our stay. Food was very good, especially the steak and the English breakfast items. Value wise the meals are good and special mention must go to the staff and Rachel in particular who despite being rushed off her feet found time to be polite, smiley and most helpful with our queries. Full marks to her for excellent customer service. Thankyou.

C. W.

Service was awful. We waited a long time for our meals which were as usual good standard but the starters were a little bare with no garnish whatsoever. Waitress seemed to have a lack of enthusiasm for her job. Not impressed to see the Henry vacuum cleaner in front of the bar right by the side of the open cutlery trolley. Disappointed as we normally rate Beefeater highly

A. S.

The Sunday Roast was tad disappointing, but otherwise the food was good, the service from Ruby was prompt and cheerful, and we enjoyed very generous portions of dessert. I also appreciated the space between tables, so that conversation felt a little bit more private. Good value for a family meal.

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