Reviews of KFC Cardiff - Queen Street. (Restaurant) in Cardiff (South Glamorgan).
KFC Cardiff - Queen Street
125-139 Queen St, Cardiff CF10 2BJ, United Kingdom
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Information of KFC Cardiff - Queen Street, Restaurant in Cardiff (South Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Open hours of KFC Cardiff - Queen Street
Popular times
Reviews of KFC Cardiff - Queen Street
A. H. M.
I visited KFC Cardiff - Queen street during the weekend. Please note that there are two KFCs in Cardiff. KFC at St.Mary Street is not halaal and KFC at Queen's street is halaal.
For the first time, I tried Zinger Burger Meal and Zinger Salad. Zinger salad was delicious with Mayonnaise. If you haven't tried Zinger Salad, you must try it.
They have dine-in and takeaway options as well. They have self-ordering machines with spacious seating.
The prices are reasonable. You can visit here with family, friends, and kids as well.
G. A.
Was fine for a quick bite after a Friday night game. Not all the ordering machines were working which you didnt know until you tried to pay. Could do with more staff cleaning especially on those busier days.
I. M.
Didnt ask the name but i think her tag said Shraddah, she was excellent and very patient with me and my friend. Went here yesterday after gym, ordered a bunch of food (which was nice) we went up like 4 separate times to the counter 😂 we forgot salt, straws, napkins and a flamim wrap we ordered hadnt came (was a large order so understandable) but despite how busy she was she served us all 4 times with what we needed without hesitation! I understand how annyoing it can be so special thanks to her, i should really ask the staffs name next time tho.
C. B.
Food was lovely - hot and fresh. The staff were very polite and the sitting area was clean. Couldn't fault it.
A. B.
A bit slow serving and slight difficulty trying to understand each other because of masks and talking g through a screen. Food good though. Love the gravy.
T.
Building has gone through a well needed redesign. New menu is better than before and ordering is much easier with the new machines. Not a single downside I can see about the upgrade
K. H.
We took the children to eat during a shopping trip. The children enjoyed it, but it was very busy and slow and they ran out of some of the menu. Everything did take a long time
A. M. R.
Taste is good enough. Lots of combos so easy to pick one up. Service is good and fast. And they serve halal food.
N. A.
Can't go wrong with some fried chicken. Nice location and good seating area
H.
Majority of the time, I visit this restaurant for their famous burgers and wraps. 9 times out of 10 I go there, we have pieces of chicken, which are covered in skin. I understand that the skin is used to sustain the flavour of their finger lickin chicken. But sometimes, it puts me off having chicken. I only come here now for their wraps and burgers. Very delicious.
f. a. (.
Mind blowing...must go.. It's halal.
T. C.
Nipped in for a quick snack and drink, Fast service & polite staff.
I was in and out within 3 or 4 minutes.
P. A.
twice a month with the kids love it 😁
r. f.
Very nice fast service and fresh food on the top was halal ..... all good
W. M.
Tasty and Halal chicken. Fast ordering facility with contactless payments. Since its in town centre, it can get very busy between 3pm-7pm so be prepared to wait, could be up to 15 minutes.
H. S.
10-8-2021 visit the queen street Cardiff kfc. One of the best KFC in uk and also staff was so nice and manager on duty was very polite and helpful. Great customer service and lovely team. Many thanks to everyone... so you soon
A. V.
Sometimes the service is slow. But the food is so delicious. I would highly recommend it! I eat there every day!
G. O.
It was OK for a KFC. Food wasn't the best nor the worst. Quite a wait to get your food but the staff were kind and pleasant.
S. A. K. S.
Very nice place.Timely service.I am satisfied.
Tnx.
D. A.
Match day in cardiff, so absolute carnage...but staff were on point. Super quick service and lovely fresh food!
M. J. F.
Typical kfc. But no lemon wipes
W. R.
Definitely not a healthy choice of food. Especially the chicken is very greasy. But when it comes to the service yes it is very good and of course there are other options such as the burger which you can have. The crushens are also really delicious, then again the sugar content is a red flag.
F. “. D.
Order machine very slow, can't say it was a place I'd return to for a quick lunch. Food was tepid and not very appetising
H. A.
Good
s.
Generally not very busy but service can be slow & you need to ensure they give you the correct order/put it through correctly on till. There are toilets upstairs & it's generally easy to get any seat you want. This KFC does not seem to have wet wipes
B. h.
Its good taste is ok
S. M.
Food quality not as good as normal hot wings were a little over cooked tasted crunchy and slightly burnt and they had no salt for the fries.
C. M.
25 minute wait for my food, they also got my order wrong but I didn't realise until I left the place. Toilets out of order and part of the place is selectioned off with cardboard on the floor by tills too.
The one new KFC on St Mary Street is better and the staff are nicer too - go there instead
J. M.
I went last Monday in the last 10 minutes to get some food. I didn't realise about the time... I don't use to like to go to this kind of places in the last minutes because I know that the staff can be tired. I was worried that the food were bad quality, expired one or whatever BUT it was amazing. It was my second time in KFC. So this is a message to the crew staff, congratulations! You are doing a great job!! 😊
F. K.
The place is lovely and not over crowded and the food is really nice
D. M.
Found it to be an OK enough KFC with lots of seating and both upstairs and downstairs seating provided. Food quality was good and tasty and the restaurant was located in a good area, being a short walk from the Queen Street station as well. It did get a bit crowded when we were there.
S. M.
I like it as it has big dine in area upstairs. The service is quite fast and hot chicken. It is faster now as we can order ourselves in some big screens.
C. B.
Since the refurbishment the place is a lot more inviting visually and appears to be a lot cleaner. Unfortunately on the few occasions I have visited the staff haven't been as friendly as you might expect from a fresh looking restaurant and almost every time I've visited something has been wrong with our order. The food is good, but there always seems to be little mistakes being made e.g. Being given gravy when we ordered beans or missing sides entirely. The quality of their Krushems is not fanatic either. My housemate who I regularly dine with has a cocoa allergy and every time he's ordered a white chocolate Krushem from this particular store he's had to take it back because there have been chunks of milk chocolate in it. I know his allergy is rare but that doesn't make it okay to regularly mix incorrect ingredients into drinks.
J. B.
Nice place to eat plenty of spaces
S. K.
Taste wise not too bad plus was given some complimentary chips since it was late not that I minded too much but all chips were cold and I had missing spicy wings. Not entirely happy
S. A.
Covid conpliant clean fast, just i dont understand why they have signs saying no dining but your allowed 😑😑
M. P.
It's clean. The chicken was all right but Little bit greasy the fries was cold and it was clean. The person at till could been bit more polite and friendly.. but it's fast food so what's expected
G. S.
I work there! People love it.
B. G.
Encountered a really kind member of staff who had a great attitude and was very helpful. Staff are polite, food is up to standard, and lots of seating. Lemon hand wipes are available on request too!
T.
Mediocre. Just a standard KFC Experience
I. B.
The only HALAL KFC in town. As they open the dine in, a good place if you love fastfood.
S. T.
Slow staff sometimes
B. W.
Quite busy, food decent, a little wait
J. G.
Lovely KFC. Could sit in and eat unlike the KFC in Bristol City centre.good experience
D. L.
New look to KFC in Central, New self service ordering machines that are easy to use. Same good taste, if you like southern fried chicken. The wings are 👍
P. B.
This KFC was advertised on their website as being open from 7am on weekdays. We arrived at 7.30am, hoping for some 'finger lickin chicken' , only to find that it doesn't open til 9am. My fingers remain unlicked. Please sort it out KFC.
Much love
D. W.
Clean, tidy, food as tasty as ever, but soulless, nobody smiling. Vegan Burgers are great.
O. M. S.
Nice place to have your BLD
F.
Mate it's KFC. Why are you even looking at reviews? You already know you love KFC. Don't get that double-down burger though. It's genuinely a lot worse than normal burgers.
-professional fatty
J. C.
Pretty slow service and unhelpful staff. Then again; cheap and cheerful. Food is rather tasty and convenient to access.
L. B.
KFC is good anywhere you go you just don't get enough
U. H.
Clean. Fast service. Severely reduced seating indoors at the moment due to the pandemic.
d.
Much nicer than the KFC near me
j. j.
the washroom is not clean.
A. O.
Halal certified KFC in Cardiff with all the same menu as other KFCs. Hey, its KFC so its the same 11 secret herbs and spices that makes it taste (almost!) the same all over the world!
j. g.
Beautiful chicken love the new style fries I have 1 star less as I had cold chicken last time also the drinks are not good taste like watered down versions of what they should be
M. E. B.
Nice and clean, staff are very helpful, the service is quick.
A. M.
Polite staff and good service, I travel the country for work and this is one of the better kfc' s when you get fed up of eating out on your own and just want something to eat in your room
T.
It's a good place for having kfc with family frnds. Also they provide 100% Halal food.
G. F.
How can there ever be a dad when visiting Kentucky Fried Chicken ill always be pretty good my favourite is 2 by 14 hot wings for £7 and simply pig out
S. M.
Clean helpful quiet
S. L.
The food was good. KFC always struggles though in keeping the place clean and tidy.
S. C. (.
I've always loved KFC and this store is just as good as other KFC stores. It can be busy because it's on Queen Street but still very good.
D. O.
Tasty meal, good for the belly!
S. K.
Seating area was clean, the service was very quick and food was tasty!!
T.
Supply issues meant not all menu items were available
S. K.
Very nice wings and burger love it
B. G.
Quick service, very clean and cozy for the meals! Enjoyed my time in there
t. h.
Great service and the food hit the spot I’ll be back
S. p.
It was really nice I live in London and it is way better got a good discount to highly recommend it
D. M.
We really enjoyed our food staff lovely shame all customers don't clear their tables but lovely food thankyou
R. 3. R. 3.
Lovely, had the boneless banquet, also loved the advert, we'll take it from here 😂🤣✌🏻
M. P.
Quick and good value. Only critisism is that different meals and drinks were not identified.
s. p.
Good place to come if you want something to eat sometimes the food is not hot
S. T.
Good food at good prices with friendly staff. Clean and tidy appearance in dining areas.
A. A.
Good location, delicious food, friendly staff
M. W.
Boom ting
S. F.
Finall HALAL kfc in Cardiff....... I so chuffed..... brilliant customer service and very clean restaurant.
Would give more star if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Finger lickin chicken 👅
S. M.
Facilities clean..... Staff friendly.... Food hot and fresh! If you like fried chicken, they cater for your needs!
J. A.
Nice seating, regularly quite clean, but sometimes food can be a bit oily (chicken)
A. A.
A little unhygienic a spider was under the counter which was a little disgusting, hopefully their kitchen is clean, halal certified , worth going there
t. c. b.
lovely staffs, very polite, and helpful, well will surely visit again with the whole family, thanks..
M. A. E.
Halal Branch in City Center
Great service
S. M.
Love the food but I do think its pricy, especially if you have kids to feed aswell!
S. P.
Chicken very small sparrows had more meat on them
J. H.
Really good place, there is a lot of helpful staff there to make sure everything is nice and tidy
D.
The food was delicious
A. C.
Nice seating area but chickens so dry. It ok but nothing special to recommend.
J. T.
Foods great, seating is great. Only downside is the staff seem to not really care
S.
Kfc is as kfc does. Still a pricier takaway but decent food and fast service. New store layout is excellent
E. G.
I love this KFC. They always get the food spot on. The restaurant itself just needs a refurbishment.
T. A.
very slow to get served at 8pm only one person serving 6-7 people waiting food was good a d hot
L. M.
Great food. Finger licking good, Lack of sitting when busy.
S. C.
Superb facility. Nice atmosphere and spacious place. Good for family, kids and even individual also
T. B.
Clean. Food was tasty. Service was fast.
T. G.
Very quick service here
V. B.
Good food, good staff, general public is a bit naff tho
C. J.
Limited menu but glad its back and keep my kids happy!
B. J. E.
Great view and plenty of seating. Good food as always.
P. M.
New design looks cool but 4 of the self ordering machines don't work
S.
Pretty finger lickin' good
A. E.
Clean enough but the girl that served me was so slow it was unbearable,and she didn't give me my change had to ask.
S. C.
Great remodel, brill to be able to order on the self service machines, put in more stores please!!
T.
Lush food for good price.I would say it's my favourite fast food restaurant.
C. M.
Really fast service in this one, but things could have been hotter
M. C.
Place was decent and food is the same as all the other KFC.
d. j.
Nice place enjoyed the food will go back When in area.
A. J.
It is what is. You go here knowing what you’re going to get. Average service but fairly slow compared to other fast food chains.
L. E. M.
Good chicken, good food, friendly and helpful service. Will be returning.
S. C. C.
The only Halal KFC in town
e. j.
Very neat, very friendly and helpful staff, tasty and affordable food.
C. S.
Best one around
N. P.
Finger licking good
D. Z.
Love this restaurant. Only tip would be to sort out the bin situation
A. S.
Food was ok rather drab interior staff constantly counting down to when they finished only went in as couldn't find anywhere else and I was hungry.
J. E.
Friendly staff, quick service, lots of eating space all in all
J. P.
Always love a KFC! Some minor faults with this one but good for a city centre KFC
T. C.
Eating in is what you'd expect from a KFC, but DON'T bother with delivery. It's a much worse experience.
M. W.
Great food , good customer service and worth the money
H. S.
Best deals for a single person and very affordable. Best part is it is halal.
F. H.
Great services, and two floors so plenty space to eat in
A. L.
Good food, clean premises. New refurbished and modern.
L. D.
Nice place, decent food staff were friendly
S. C.
Thank you KFC. Sorted out my complaint straight away. Great customer service
M. A.
Halal Chicken 🐔 😋 😍
M. R.
Great deal through app and nice seating area upstairs
C. B.
Very busy has a drive through. Also food can be taken out our eat in.
J. R.
It's KFC, it serves its purpose. Can say the member of staff I communicated with was nice though.
M. C. F.
Normally it is so busy but, the service is quite fast.
J. s.
Really good since they redid the interior
M. R.
Good food, Good hall, service could be better
D. K.
Its loyalty app is good you get free fries for signing up
B. S.
Nice but although I love the chicken, it's a bit too salty
J. J.
Really nice service but tables aren't the most hygeinic
A. R.
Great place to eat if on your owm
l. f.
If you want to eat chicken, come to KFC. If you want to eat good chicken, go somewhere else.
P. A.
Good clean not that busy and friendly staff
n. j.
It has lovely food and great service
C. R.
Lovely chicken burgers, chicken pieces, fries are usually cold.
G. P. (.
Good taste, staff a bit slow sometimes
D. A.
Food was as expected, but service was a bit slow.
S. A.
Front staff 🥳👌
a. b.
Love kfc
E. E.
dry chicken but flavour was there, the price is a bit pricey
C. I.
Most banging food I've ever had to be honest.
A. G.
Always great food! Quick and a great meal.
m. a.
Good halal option
D. W.
Nice seating area and who doenst like KFC
T. J.
No vegetarian options not even fries on their own.
A. D.
Cool as usual
A.
Great tasting food and fast service
T. D.
Finger licking good clean restaurant and friendly staff
P. m.
Drive through facilities. Fast service. Not too busy.
L. C.
Large seating area, average food and the age of the building shows inside.
A. M.
Good food
D. S.
Good but not very tasty
m. b.
Very rude at this KFC, Check your orders as the regularly get it wrong.
G. M.
As expected from a KFC, could do with a few more staff to keep it tidier at busy times.
A. B.
Best KFC in south Wales, always a good meal.
M. D.
Speedy service. However very little interaction with the staff.
A. P.
Great food thanks to all who works here
M. K.
good food
F. “. D.
Somewhat cheap, tastes good. Been there again
J. M. A.
Great food and the best kfc in cardiff
A. H.
Festive fries great, favourite take away.
C. H.
It is a KFC so as normal it was finger liking good
K.
Yo kfc is banging especially since they made it halal
L. C.
Wasn't very busy been awhile since we been back
S. J.
Good food and plenty of space to sit
U. N.
Good for quick food
P. N.
Great place
S. P. J.
The new bacon burger thing is pretty rubbish.
W.
Staff were polite and food was quick
F.
An excellent food as always x
M. M.
Very nice
J. B.
very authentic chicken. international students should check it out, its not like your KFC back home!
M. B.
It's the secret blend of 11 herbs and spices
Q. M.
What's not to love about the best friend chicken
N. T. (.
Y no have daredevil bites? :(
D. M.
Not great. Better KFCs around
J. C.
Good enough. Exactly as you would expect.
L.
Your usual KFC, good for a quick bite to eat.
J. M.
Halal food
A.
Clean environment, quick service
N. D.
Hot water too hot
M. J. H.
Good food and nuce environment
M. H.
Great place.Great food.
G. L.
Food fast chicken good staff ok
L. P.
Hot wings are just so good
M. T.
Kids love KFC finger licking good
J. R.
It's a KFC! Fried chicken and quick service! :)
M. S.
A favorite place for a treat for my son
L. W.
Could be better the food is ok
R. N.
Halal chicken available.
G. L.
Decent enough but can get very busy
U. H. M.
Good service
D. B.
Nice place when you want eat quickly
T. M. P.
Never clean but the chicken...is chicken? 🤷🏻♂️
T. R.
I need KFC wish they did deliveries by car across the city
S. N.
i wish they did gluten free
J. T.
Clean place. Food is decent.
A. 2.
Okay service. Good food
I. F.
Chainny and food and drink at standard you'd expect from any KFC
j. g.
Good, but always very busy.
A. E.
Good place for a quick bite
M. G.
Better than in america (where I'm from!)
D. J. I.
Chicken and chips I guecce
W. H.
Bargain Bucket (for sharing) delicious..
O. S.
The meals are tasty and wonderful
F. L.
They really know how to do chicken right.
C. W.
Friendly staff. Nice food.
A. J.
Very good food and service
L. C.
Finger licking good and nice staff
c. t.
Need to sign the place cant find it in cardiff
d. r.
Loved it
V.
Always busy. Is as KFC does.
W. G.
It's a KFC, does what it's supposed to do
M. O.
Fast service good value
B. S.
Its a KFC, what more can you say really?
R. J.
Service can lack at times.
B. E.
Mmmm. Yum
J. M.
Plenty of seating and food as expected
I. M.
Excellent hot chicken wings
D. R.
Very good
M. G.
Good
M. K.
Love kfc
L. J.
Fast service food ok
a. e.
😋😋😋😋😋👌👌👌👌
D. G.
It's a KFC... Cold blowers
J. S.
Fair enough for cheap eats.
L. N.
Didn't give me a spork.
K. G.
Brill it always is.Luv it.
M. O.
Very nice
j. y.
Rice box is my favorite
a. r.
Very good
C. P.
Got myself some chicken... yep.
D. J.
Very good
M.
So many chickens there! 😲
r. t. c.
Finger licking good!
v. b.
Not bad
M. W.
Nice food
N. D.
Who doesn't love chicken
m. p.
Good place
D. S. W.
Finger licking good 😎
O. M.
Finger lickin good
G. W.
Fast service good food.
S. H.
Great customer service
B. H.
Evening staff can be bad
M. L.
Finger licking good
s. c.
Chicken so goodyoull ring home about it
A. G.
Tasty 👍
P. L.
Great place to eat.
J. C.
Good food
A. D.
Great food and service
J. P.
Clean and quick service
j. t.
Average kfc franchise.
E. R.
No good
L. K.
Good Chicken, Great Taste
s. p.
Nice food always
A. L.
Standard KFC
M. H.
Finger licking good
B. R.
Acceptable.
O. H.
The best
Y. M.
Nod bad
S. W.
It's Kfc
U. A.
Crusty dry chicken
d. m.
Good
M. M.
Love love the food.
S. P.
Very nice food
A. B.
Very good
R. S.
The food is incredible
M. R.
Finger licking alright.
P. B.
Love my chicken
M. D. B.
A kfc
B. D.
As always brilliant
W. H.
Love KFC
l. p.
Wicked food as always