Reviews of Marco Pierre White Steakhouse Bar & Grill Cardiff. (Restaurant) in Cardiff (South Glamorgan).
Marco Pierre White Steakhouse Bar & Grill Cardiff
6th Floor, Dominions House, Dominions Arcade, Queen St, Cardiff CF10 2AR, United Kingdom
Description
Information of Marco Pierre White Steakhouse Bar & Grill Cardiff, Restaurant in Cardiff (South Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Marco Pierre White Steakhouse Bar & Grill Cardiff
Sunday
12–10PM
Monday
12–10PM
Tuesday
12–10PM
Wednesday
12–10PM
Thursday
12–10PM
Friday
12–10:30PM
Saturday
12–10:30PM
Popular times
Reviews of Marco Pierre White Steakhouse Bar & Grill Cardiff
D. S.
My first time at this restaurant and it will definitely not be my last.
The staff were fantastic, courteous and extremely efficient.
The hostess Claire was superb.
I ordered the steak with garlic prawns. Wow! By far the best steak I have ever tasted
w. g.
It’s good, but I think there are ways to improve. The service was fantastic. Sometimes a little too eager but that’s fine, it’s something to learn from as staff. Food wise, adored the starters, the scotch egg is a fantastic option and worth going for. Sever with a creamy mustard sauce which pairs so well with the yolk of the egg and the meaty flavour. A real highlight! The French onion soup was very tasty, it seemed like almost a more of a tomato base rather than a beef stock, none the less very enjoyable. The mains were a little bit of a let down, the roast chicken was very moist and flavoursome, as well as the mushrooms. But the fondant potato seemed under seasoned, the same goes for the spinach. They stuck out a lot on the plate as not reaching the flavour of the chicken and mushroom. My partners steak was cooked slightly under for the order. Same complaint about the spinach, and the chips we’re very good. Just a matter of seasoning, tightening the edges. Finally the mouse was superb with chantilly cream. Drinks were also fantastic, with a massive selection. Menu helpfully sets wines into their flavour profiles. Overall a good meal, but the mains a little bit of a letdown for the price.
B. K.
As we were staying at the hotel attached to the restaurant, my husband and I made a booking for the three course set menu. Please be aware that this option is not available in the evenings (we did not see this stipulation when we looked online).
We both found the venue to be very Covid-safe. We were not seated too near to anyone else and the menu we were provided with was single-use.
Our waitress was incredibly friendly and accommodating, giving us excellent food recommendations, despite it only being her first week!
We both had the Welsh rarebit, followed by the steak. For dessert, I had the bread and butter pudding and he had the chocolate ice cream. The food was delicious and the steak was the highlight of our meal. For just under £22 a head it was incredibly good value.
k. p.
Fantastic meal, started with the scotch egg which was very tasty and then the fillet steak with peppercorn sauce, the steak was cooked to perfection and the chips were thick and very crunchy. We will definatley go again.
S. W.
What a fantastic place to dine and relax. The staff were amazing and couldn't do enough for us. The food was out of this world. Compliments to the chef Brett and all the staff especially Claire who worked hard all night to make everyone feel they were special. Keep up the brilliant work. We look forward to seeing you again soon .
S. E.
Good service, good steaks, stylish restaurant and fabulous cocktails. Our first meal out as a family in 2 ½ years (thanks to covid), and we felt
as safe as we could have here. Thanks so much. We will return!
C. M.
Had a fabulous bottomless brunch at MPW last weekend. The prosecco was delicious and topped up very regularly, the options on the menu were varied, although they were out of a few things on the day. That being said our excellent waiter Paul offered us alternatives which ended up being lovely. I opted for the shepherds pie which only came with peas and didn’t have potato on it, however Paul gave us a free portion of chunky chips due to the inconvenience which finished the meal off very well. For dessert I opted for the chocolate brownie and it was gorgeous. Overall the staff, food and drink was superb and the atmosphere at the restaurant was spot on. Would definitely re-visit and recommend.
A. A.
I had high expectations when booking a meal at Marco Pierre Whites stakeholder bar & Grill, to be disappointed.
Well I understand why restaurants have turned to paper menu's due to covid, the purpose of this is diminished when the paper menu's are reused.
The Scotch egg starter was excellent, but Goat cheese on the beetroot and goat cheese salad was non existent and the prawn cocktail was very basic.
The Main courses were very nice
Cheese cake dessert was excellent, but the apple and almond crumble was again basic.
Service left alot to be desired, there was no salt in the salt cellar, I asked for this was replaced only to given another empty cellar, when I brought this to the attention of the waitress she laughed. When the waiter brought the main meals to the table he didn't ask which meal was which giving people the wrong meals
C. h.
Service by Iain, Alonso and Lauren was incredible. Gaia went above and beyond to made sure our table was clean and we always had drinks. Cocktails by Maha and Millie were amazing. 10/10 experience.
A. A.
Came here on a whim for a meal and was not disappointed. I had the pork á la milanese and my girlfriend had the colonel burger. Portion sizes were larger than anticipated (as is evident by the towering burger pictured) but not a negative. Pricing a little more than usual but still appropriate for the service and food we received. Definitely worth going to for either a one off or semi regular visits. Really nice setting and atmosphere even if you want a few drinks instead.
D. R.
Fabulous staff... so helpful cocktails were gorgeous... Jack was wow!!!! brilliant barman.
Good recommendations from Claire who was lovely..... Loved our experience here xxxx
D.
Indigo is my favourite place to stay in Cardiff so thought it was about time we try out this restaurant! Firstly they were very good at finding us a table on a busy Friday night at short notice. The food itself was pretty good, but not to the level of hype the brand is given. I also felt the menu was quite limiting around steak sauces, instead of giving sauce choices they offer the same steak with different toppings. The big let down to us was service, I don’t think our waiter had been given enough training, when we asked about a particular wine he had to ask if it was red or white, when we ordered a cider he came back and said it wasn’t in stock. Food came quick enough but we were never asked if we wanted any more drinks. We got a discount being hotel residents so turned out to be good value, and with a little improvement could be very good. Not sure id visit when full price though.
S. W.
Recently revisited MPW for afternoon tea for my mums birthday. A very good experience great ambience lots of good hight quality food with friendly staff who were very open to us boxing up food to take away. Also live music which was very good, musician was excellent and added to the good experience. After our first visit we were a little disappointed but glad we went back as first experience possibly an unfortunate blip as things return to normal.
Sadly we had a bad experience after going for a special occasion. Ordered mojitos and they weren't a good standard. We ordered the fillet steaks medium rare and when they came it wasn't well cooked. We had to complain and to be fair manager was apologetic and did compensate us. Hopefully just a blip bedding in new staff.
A. A.
Wasn't sure what to expect here, but the food was incredible. The panco bread crumb chicken burger with triple cooked chips was a crunchy delight. The Perfect Eton Mess??? Yes, indeed. Soft, chewy, crunchy, juicy and mouthwateringly goodness. I would highly recommend Marc's Cardiff to anyone!
m.
Such delicious food! Currently only guests if the hotel can eat here but it absolutely worth it. Food is fresh and tasty. Service is brilliant as well!
J. M.
Good atmosphere, christmas so pianist/vocalist(V good!), good food. Nothing 'great', but all was good. Servers nice but mostly seemed inexperienced so rather disjointed, it was v busy in fairness am aware of industry staff shortages.
L. R.
Oh my goodness. What. A. Meal. Came here for our wedding anniversary and left in a food coma. Started with the Welsh rarebit for me, the calamari rings for my wife and chicken crunches for my son. Amazing. Then had 10oz sirloin with chips and bernaise sauce. I've. Never had a better steak. It melted and was cooked to absolute perfection. My son had a burger which was equally amazing. For dessert, I had sticky toffee pudding, my wife had billionaires shortbread and my son had chocolate brownie. Unbelievably good on all counts. Would recommend to absolutely anyone.
M. V.
Great dinner, well prepared food and good wine selection. Very attentive service from a young waitress named Kim, even when it was busy. Quick peek over my shoulder let me see the expiditing station and kitchen staff were really on point. Nice experience and will definitely come back when in the area again.
M. L.
Whilst we were staying in Cardiff we found a groupon deal for 2 courses. It's not the easiest place to find as it's situated in a hotel that previously was a shopping centre. When we arrived our first impressions were very good. We decided to both have a starter & a main. I had Welch rarebit & shepherds pie & my friend had smoked salmon & as burger. it was delicious. See photos. The toilets r on another floor which was a bit of a hike hence only 4 stars as not sure if they catered for disabled guests unless u used the lift to go down one floor.
D. L.
Review for 28/01/2018
Just had lunch @MPW and it was a very different experience than from dinner back in December.
Issues included poorly cooked food, questionable quality and unmentioned substitutions (confirmed in later emails) and general slow service.
I did wonder about other reviews I'd read and now I've witnessed the other end of the Jekyll and Hyde like experience.
Have told them I won't return until they sort it out.
(star rating adjusted as an average)
Review for 15/12/2017
Had a staff party there tonight and could not be better!
Service, food and ambience could not have been better. Normally, if I get something half edible at a Christmas party booking it's a good start, so tonight was just a delight.
Everyone had a great time there and I look forward to coming again in the new year with my wife.
H. T.
Great atmosphere and great food.
Our waiter Steven was super nice and helpful, he made sure that all my plates were suited to my nut allergy without making a fuss about it or making me feel out of place.
Between the 4 of us we tried 3 different starters, 3 different main courses and 4 different desserts - and we enjoyed them all!
Highlights were the camembert starter, charcuterie sharer main and the Eton mess dessert! Make sure you try the triple cooked chips!
K. C.
Felt a bit out of my element here at first with my boyfriend on our anniversary but it turned out absolutely wonderfully. The staff were kind, the atmosphere was calming, and the food was just incredible. We thought maybe the high prices would be a bit unnecessary, until we actually ate - worth every penny.
C. N.
Nice atmosphere.. Had a British burger which was nice... fries over cooked and onion rings were greasy,sticky toffee pudding was nice.This was a voucher gift so didn't bother complaining!!!had better meals elsewhere.
M. B. S.
Nice location, OK food, great service. Set menu very limited and uninspiring. If you’re planning on eating steak with the Groupon deal you paid in advance just know the ribeye comes with an £8 supplement.
Also a shame that on top of the mentioned set menu we were charged an extra £9 for a bottle of water + service.
3 stars for the great service but -2 for the disappointing food and extra charges.
i. j.
Food was lovely but had to ask for bits that were missing, order drinks and only have to wait extra half hour for the tonic to go with drink . Service was not very good. Wish I double checked the bill but rushed out of there, so my fault but know I was over charged. Will not be visiting again
J. W.
I was very dubious about eating here after reading all the poor reviews. However, I had bought a voucher before reading anything so had to go.
It did not disappoint! We had 3 courses and every one was delicious. We had a chateaubriand for our mains and it was cooked to perfection and really tasty.
The only negative I found is that we normally share a sauce for the steak but found the sauce portions were very small.
Also the restaurant is very nicely decorated and the chairs were super comfy. Overall it was a very good experience.
M.
Toughest fillet steak I’ve ever had , incorrect temperature, unrendered fat , this is the 5th and last time we go here , staff were great when they got correct table , and only a few tables !
Not worth £170
Gutted
P. M.
Nice intimate setting. Staff very friendly. Had the Festive menu . Main meal was very tasty but dessert disappointing. Plum pudding poor and couldn't taste any brandy in the sauce.
A. N.
Enjoyed my evening at the restaurant. Nice place, and relaxing atmosphere.
As you would expect the food and service was excellent, the portions were generous and filling, I did not have enough room for desert which was a shame as they looked gorgeous, perhaps next time.
Asked for a liquor coffee to finish off, however they did not have any Tia Maria, did not spoil my evening in any way but I was a bit surprised that such an establishment did not have a common liquor such as that.
Totally recommend this place, can't wait to return.
C. M.
Fantastic service, drinks and food made to perfection. Nothing but class and professionalism from Kayleigh
N. w. k.
Great place for steaks. Service was excellent
S. M.
Great night out. Although the hamburger and steak were good, the calamari and chocolate mousse were great. Nice ambience.
L. C.
Great atmosphere and delicious food. All served by the most attentive of staff, especially Orion who looked after us so well.
L. B.
Afternoon tea for two. Great quality and portion sizes, could possibly have done with a variation on savoury (other than sandwiches). Resonanly priced.
I. R.
A great location , great atmosphere, a great menu and great food. Definitely worth a visit 👍 there are lots of photographs of the man himself dotted around so you won’t forget where you are 😄
J. K.
Great restaurant, fab food, fine wine! Super staff!!
C. S.
Absolutely incredible food, and the staff were so kind and attentive. Me and my father went for his 65th birthday and they went above and beyond and brought his dessert out with a candle and happy birthday wrote in chocolate over the dessert board.
Overall a fab experience and would recommend to anyone!!
Y. E.
We had a lovely lunch courtesy of Groupon. Good service and the food was superb. Would definitely go there again.
S. L.
Fantastic setting, food first class. Staff knowledgable and friendly. The Creme Brulee like no other superb.
M. M.
Celebrated our anniversary at MPWS. Warm welcome from a great team of staff. Covid protocols were excellent - check in, masks and distancing. The menu had a good variety of choice and I opted for calamari as a starter, ribeye steak and a dark chocolate mousse for desert. My wife had calamari, chicken and bread and butter pudding. Each dish was outstanding in terms of presentation and taste (portion sizes were very good too). Staff were friendly and attentive throughout our visit. I would strongly recommend this restaurant and we will both return in the future. A lovely way to celebrate a special day.
J. P.
Not cheap but u pay 4 the ambiance and excellent food. Loved it
M. C.
Nice stakes good wine loads variety. Food take a bit but is parte of experience.
D. B.
Really stylish lounge area for drinks before meal, balcony area as well. Staff were brilliant and helpful. Lovely meal. Thanks to everyone working there for a great experience.
c. p.
Lovely food and ambiance. The set menu is really cheap.
G. H.
Great food in great surroundings. Not overly priced which makes it affordable. Staff weren't the most professional or courteous however and clearing the table was really slow with them taking random bits at random times.
K. D.
I've always felt that Marco is overpriced but I could not fault the service and food. Was really nice.
L. M.
A very contemporary eating experience, staff were really friendly, great wine menu choice, excellent environment to eat in. Can't wait to go back
G. H.
Lovely food and good service. Well worth a visit 😃
c. f.
Nice atmosphere. .prawn cocktail gorgeous steak was not the best I've had .
T. F.
Excellent food, fantastic staff had a wonderful Christmas Day
K. K.
Lovely food staff great all around lovely afternoon
J. a.
Had dinner here with 3 friends tonight. Food was excellent , cocktails were spot on and all the staff including our lovely waitress Kaleigh were friendly, professional and efficient. Nice decor and layout. Even had a balcony for the smokers. Will definitely be returning.
J. “. J. W.
Great service, staff friendly and helpful but not too fussy. Comfortable seating. Good lighting. Food cooked just right and useful advice on cut of steak and how best to have it cooked to get the best out of it. If anything portions a bit to large. We did not really need the side dishes but they were all lovely. Lastly, they had an excellent singer by the bar. Most certainly will return.
L. B.
Had a birthday celebration lunch with friends and it was great!! Everyone was happy with the excellent food .The decor is gorgeous and the staff were great.... Will definitely be returning.
N. H. B.
We had our Christmas meal last year there. It was amazing 👏 😍
C. J.
Built on the top floor of the old Dominions Arcade office block and the conversion is a real success. Tasteful design and a well laid out restaurant and bar area. There is also a small outside balcony with views of the city centre and Principality Stadium. Staff were welcoming and service efficient. We enjoyed the food and it's nice to see a slightly expanded vegetarian section. Overall pricing fair, although some of the bottles and steaks were a little top heavy. Overall an excellent night.
K. F.
Tasty food, super friendly support team and great views from the balcony!! So sorry i missed the name of the lady who served me, but hope you enjoy the wedding! X
S. W.
Ate there on Saturday 19th September 2020.
Carpet around our table had not been swept and could see other empty tables with flood on the floor too. Not keeping the floors clean really let the place down and would expect this to be part of the clean up process when dinners leave. During COVID-19 you only have 110 minutes to eat and they are clear on telling you that. My other half had steak and wanted it medium....it was more medium to well done. I had shepherd's pie....nothing spectacular even though the waitress recommended it. I"ve made better myself and did not think it was worth the price tag.
Disappointing for a Marco Pierre White restaurant 😕
D. M.
Wasn't expecting much as we ordered the evening meal through Groupon. However we we're still given 5star service despite the lower price. Great atmosphere in the restaurant with soft live music in the background by the bar. I ordered the Sirloin steak and it was of a very high quality. Very happy with the overall experience and will be returning
I. M.
Really good food and the staff were excellent. Pricy yes, but you get what you expect. Very pleased with my visit.
C. S.
Service was brilliant,really kind workers,beautiful food
J. L.
Second time we visited this year, 1st time was great, good food a helpful staff, the second time was a little of a let down, I had the burger and the wife had the steak, we both agreed it was not a good as out first visit. The venue was quiet and felt it lacked atmosphere too. Service was good, just was missing something. The food was average and we both agreed Miller and Carter would be a better choice if this second visit was anything to go by.
R. D.
We enjoy the experience of afternoon tea. Attended Thursday, comfortable restaurant, and enjoyed the food provided. However have to say, the portion of cream for the scone element was the smallest ever received for one, let alone for sharing. I am sure we could have asked for more, but service was spread as thin as the cream. When we received a later pot of tea, I sincerely believe that it was simply hot water on the original tea bag. Shame.
J. P.
Amazing. Honestly the best steak I have ever tasted. The portions were the right size. We had the fillet steak with peppercorn sauce (wow!) with triple cooked chips and onion rings. The onion rings were massive. Great live music by the live artist last night for valentines night. Honestly out of this world.
E. A.
We were greeted by Layla. She was really friendly and professional. A really lovely girl. Steven was our Waiter .He was extremely knowledgeable and made sure that we had a fantastic dining experience. All in all a wonderful evening meal. I highly recommend this restaurant.
J. B.
Visited New Years Eve. Lovely restaurant. Great ambience. Staff very attentive and immaculate (other than the supervisor, of all people, who looked a bit scruffy).
The evening started well with delicious starters... then our mains arrived. This restaurant sells itself as being a steakhouse but the beef Wellington let the meal down badly! Couldn't get a knife through the tough overcooked meat. Asked for a steak knife but still struggled. My partner''s lamb was overcooked too. Ate about half of my meat then complained. The supervisor, who although apologetic was quite surly. Demanding why I hadn't complained sooner. I said we had not had a check back to enquire whether we were happy. His response 'oh yes you did, you asked for a steak knife'. That was NOT a check back but me asking for that correct cutlery for the meal ordered as the normal knife couldn't do the job properly!
When the bill came they had not taken the deposit off, to which the response was 'did you pay a deposit?' We were told when booking as it was NYE all bookings had to pay a deposit... if the staff on the night didn't know this requirement, how many other people were charged the full price of their meal not realising the overcharge. There was also a gratuity if £37 on the bill.... £37 for a meal for two... disgraceful! We were given a 10% discount for the inedible mains but if a steak restaurant of this calibre cannot get their signature dishes right, there is no way we will be returning
K. P.
My partner booked a table for our anniversary. I walked in and was immediately greeted with an offer of drinks, my coat taken and guided to our table. I was impressed with the decor and diligence of the staff. Unfortunately, our table was squeezed in the middle of two other tables which reduced the ambience of the restaurant. It took away the intimacy we had hoped for. I couldn't help, but overhear conversations from both sides. This was off-putting. The servers did come over quickly and were efficient. I found their approach a little too sterile with no warmth of personality and no introduction of who they were and an explanation of the menu etc. I would expect this from this sort of restaurant I.e more up-market. We both ordered a steak. It was mediocre at best. It was satisfactory and tasty, but not exameplary as expected (due to cost and reputation ) with some rather fatty bits which I had to disgard of. The staff tended our table throughout, but did not ask whether our meal was OK. The bill arrived and the receipt already included a service charge, I think this is a bit presumptuous. I think tipping should be to the discretion of the diner rather than a presumed entitlement. The toilets were on a different floor which was a little annoying, bit of a trek mid meal, but the toilets were nice and clean with full sized mirrors. Great for us ladies! We paid the bill and the server didn't really make any conversion, nor did they grab our coats. We had to wait at the exit for our coats and then we hadn't been given a ticket for our coat so had to pick it out. Overall, it was all right, but definitely room for improvement.
M. T.
Food was very good, staff were busy and attentive, very polite. French onion soup, nice, Steak was lovely and the sticky toffee pudding was, as dafr as it sounds a bit over sweet rich, but thats a personal opinion, it was still very nice. Setting was nice but the male toilets were in a bit of a state, yes before i used them.
R. J.
I booked this as a birthday meal for my boyfriend. We both had the camembert for starter (1 each) which unlike other places was a perfect portion per person, it also tasted delicious. The staff were absolutely amazing and friendly and so polite. The staff knew a lot about the menu, when I ordered the rib eye and asked for rare, the waitress went on to explain that with that type of steak it would be rare for the most part but as you got closer to the bone it would be blue. The steak was genuinely the nicest steak I've ever tried, I don't know if it was a sauce, glaze or that the steak was marinated prior, but whatever it was tasted amazing. It was definitely a restaurant to keep in mind for the future, my boyfriend and I loved it!
A. C.
Excellent very modern rooftop (6th floor) restaurant. Impressive from the moment you step out of the lift. We had lunch with adequate range of European dishes available to choose from. Everything was beautifully prepared and presented. Service was friendly and excellent. Good drinks menu. Very nice coffee to finish, which we could have taken onto the small rooftop veranda. Good rooftop view over central Cardiff including Rugby stadium and castle.
C. K.
Staff are great, food is goos but the smell was terrible.
G.
Pleasantly surprised with this place, a real hidden gem in Cardiff. A nice place, modern and good atmosphere and most importantly the food was good. I want for the 'T' bone steak that was lovely and had a few sides that were nice however pretty small, most steak places sides are usually big enough to share but these weren't sadly.
All in all a good place with good food and staff.
T. D.
Visited today for lunch, the restaurant was beautifully decorated with a lovely atmosphere and staff were very friendly. I had purchased a two course meal with wine on Groupon, I was unsure of what to expect as I had read mixed reviews online before our visit but I have to say the food was very good and the wine was delicious. The service was excellent, particularly Grant who was very attentive. Would definitely visit again.
R. R.
First time to this restaurant. For a MPW restaurant I didn't feel that overwhelming wow factor when walking in and during the time spent there. The singer was good but maybe a little too loud. My food was good but don't know that I loved it enough to say I want to return. I was out for this meal with my children and brother. He said the oil was old (whitebait to start) and by the end of the evening was repeating on him terribly. The children's chicken goujons were over cooked. It was nice to have had the opportunity to try a celebrity restaurant but don't know that I'd rush back.
W. W.
Absolutely stunning restaurant, the food was beautifully cook to perfection. Welcomed upon arrival, shown to our table nothing is to much trouble for the staff there very friendly and welcoming always smiling which I find heart warming considering most restaurants you go to these days the staff are miserable and are obviously only there because they "need" the job. Child friendly as well so those people thinking its a posh stuck up place its most certainly not. I would recommend this restaurant to anybody and everybody.
A. F.
Appeared short staffed as left waiting on arrival for the maitre d . Food was excellent however when requested we would decide on dessert on completion of our main we were told we had to order prior as "it had to go through the till" which I found poor for such an establishment. Also the waitress informed us they had "ran out of a number of choices on the menu such as the sirloin steak and the scallops
Once again I wish to reiterate the food was excellent.
Groupon voucher somewhat confusing worth clarifying prior to purchase.
C. D.
Second visit not as good as the first but they were up against it this time but we all enjoyed ourselves and they catered for my needs an made it special will be going back no doubt
N. T. (.
What a gem. We visited on a Saturday lunchtime. The steak and peppercorn sauce was delicious. The burger was delicious too. The service was second to none with all five waiters and waitresses that we spoke with were pleasant, helpful, knowledgeable and professional. Will definitely return
C. a. H.
Food was great. Location not the best.
C. B.
Just want to say I came down on the Nov 16th for a surprise birthday party. We had a lovely time and were well looked after by Kim. Nothing was too much trouble and she kept the prosecco flowing and the food was excellent. A lovely night was had by all. Thank you again.
M. M.
Been there quite recently. We have been given a groupon code for christmas. I have to admit food is quite tasty. But there were few things that were rather disappointing. The first, was the poached egg on my asparagus that wasn't poached. It was cooked to be runny, and just peeled after. I have even found a bit of egshell still sticking to the egg. Not to mention that the egg was cold. Next thing is when you have a groupon, be prepared not to be informed that you will be charged for everything. I dont have a problem for paying for extras, desert, tea coffee and etc but I would like to be informed beforehand. But no one tells you that the bottle of water that is served on the very begging is paid extra. Then when when I couldn't decide what sauce I would like to have served on my main course, I have been told that I have to pick one, and that I can't have that dish without a souce. Now the interesitng fact is that the sauce was £3.50 extra on the bill. In the end all the extras were worth more than the groupon itself. Next thing is that there was a service charge on the bill, 10%, fair enough. But then it was deducted from the full quote, and the groupon cost was wisible on the bill. Lets imagine someone gets a groupon like us and would not buy anything else. First of all, he will know how much someone spent on that gift, secondly, will he be charged 10% of the groupon? 3stars only. Food was fine, but the experience itself left me feeling tricked into spending more. It wasn't clear what was in the deal and that everything was extra, even the steak dish wich was extra by it self(that actually was mentioned in the menu)and that i was forced do pick a sauce that was extra again
A. D.
A bit disappointing. Staff were great, a very good service and attentive. However, the quality of the food did not match the expectation of dining at a MPW's restaurant ; no better than a gastro pub. The chicken was quite soggy with an underwhelming sauce, chips accompanied by Heinz sauce, plus the bread felt like it had come from the corner shop. A lot of little things done avaragely.
E. P.
We were booked for the wrong package. We had booked bottomless prosecco but they had us for afternoon tea. In which they did give us a bottle of prosecco for the mishap. The afternoon tea was lovely and service when it was there was great. Just found one or two of the staff a little rude.
J.
Honestly wasn't wowed by my experience - I had the crab started and lamb main, and neither of them were particularly memorable. For an average £40 per head, I could have done a lot better elsewhere sorry. Staff were really friendly though, and that's always a plus.
V. C.
Great food, best salmon and mushrooms I've ever tasted. Chicken was really tender and full of flavour, steak perfect and the wine was of too quality. Great decor, comfortable chairs and service was good. Would go again.
A. B.
I can't say nothing bad about this place the food is always perfect and the service is perfect as well . Here I had
The First coffee that tastes like the good Italian one and I almost cried.
Marco Pierre white's recipies are some of my favourites .
I got so emotional after eating the fried calamari because were exactly as my grandmother's
K. L.
Gorgeous restaurant, love the decor. We had a fabulous 3 course lunch, the fish was especially exceptional. The staff were very attentive and looked after us very well. The four of us are going again
A. H.
What can I say?
Visited on 24th February to celebrate our 15th Wedding Anniversary and it was fantastic.
From the moment we arrived on the 6th floor everything was excellent.
The restaurant was contemporary and relaxed, the staff were friendly and the food was impeccable.
There was live music which was played by two female solo artists with gorgeous voices which complimented the atmosphere in the restaurant.
Yes, it maybe more expensive than other restaurants but the quality of the food and the service we received more than outweighed the cost.
M. H.
Fantastic food and great atmosphere for any occassion
H. W.
Very nice hotel for a meal lovely restaurant first-class service Peter the waiter was excellent.
M. F.
We dined at 4.45pm so restraunt was fairly quite. Fab steak, the young lady who attended our table Alexandrea was very pleasant and helpful making the dining experience more enjoyable.
C. J.
In these difficult times I cannot fault all the friendly staff for all wearing masks and social distancing keeping everyone safe.
From ordering and delivering the most amazing food it was worth every penny fantastic service, keep up the good work and stay safe
J. H.
OK breakfast average ingredients
Nothing special
Had better
Clean tidy
S. W.
Lovely food and nice setting. Great service.
L. M.
I was treated to an afternoon tea by our daughter Karry. The sandwiches, scones & cakes were delicious. The sweet lady Minera was really officiant & friendly. It was a pleasure to have been served by her.
A. B.
Love it there. Never had a bad steak, always done exactly how I like it. Staff are all always very friendly. Breakfast could be slightly better.
S. H.
Had the most beautiful meal.
Staff are really friendly and personable, and all social distancing and masks adhered to. Would definitely recommend
R. V. (.
Lovely atmosphere, can get quite busy so it's always wise to book. I'm muslim so can't eat the steak but the fish pie was really nice and the bar is great for quick drink after work. There's a few mocktails and after chatting to the bar lady I hope they get some seedlip in soon as I really want to try it and I plan to visit again very soon!!
A. W.
Good food, lovely surroundings. You pay for the name not a place to dine on a budget though.
C. R.
Make sure you get your FREE cocktail on your birthday... we didn't 😔 food was quite nice for lunch. Parents have been there in the evening and said the music and atmosphere in the evening makes it a much better experience.
S. 2.
Lovely atmosphere, fabulous food and really helpful wait staff. Really made my wife's birthday a pleasure.
A. A.
We had no reservation on a Tuesday evening but we're welcomed.
A cocktail at the bar then a good starter and main. Wine by the glass not expensive a d at £80 per head the vue was ok. Staff friendly but not pushy and over a a nice evening.
K. M.
Had a fabulous afternoon tea with my mom. Was served by minera and she looked after us attentively, friendly and very smart and professionally-great job Minera! Also many thanks for lettig us have a takeaway-as it was random acts of kindness day, i gave mine away with love.
S. E.
Very disappointed heard a lot about this place, so we thought we would try it out. Food could have been warmer, my steak had more gristle very chewy, past comment but the waitress just said sorry. Not impressed at all.
A. T.
Amarone and Valpolicelli are different wines. Learn the difference. Steak was good but a little salty.
N. H.
Decided to make this a stop on the way down when my mates suggested a roof top bar on what was a glorious day. Not a lot of space so seating on the balcony is limited but the service was great and we thoroughly enjoyed the local beers.
D. J.
Fantastic food, reasonably priced, surprisingly. Only gave 4, we spent £114.00 for 2 for Sunday lunch, decided to have a drink in the bar afterwards and couldn't get the staff to serve us, as no one was available. So after waiting nearly 10 mins with still no service, we left
G. M.
Lovely afternoon meal with my better half, staff were certainly a level above compared to the other restaurants in the area. The food was first class, I had the cheeseburger and it was so big I had to cut it in half, wonderful.
A. H.
Looking forward to a special lunch with my wife .
We ordered chateau Briand was asked how we would like it cooked as I like medium and my wife prefer medium to well we asked for med well. It was served blue very rare not cooked I told the waiting staff that I would accept mine but could they ask the chef to sear my wife meat the the waitress apologised and returned it to the kitchen.it came back as rare.
I left some of mine and my wife eaten the outer pieces. £20.09 taken of the bill.
Very disappointed !
Decor medicore but that is subjective.
T. P.
Was in the restaurant a number of weeks ago for lunch. There was only 2 tables other than ourselves and the service was really slow.
Food is great! I would go again (I have already been there a number of times).
D. a. A.
Lovely food a. D great unobtrusive service
The fisn (haddock) was delicious. The batter was crisp and perfect and the mushy peas excellent.
Chicken Forestiere also deli ouos and beautify garnished. Wil be going back again for sure.
M. M.
Similar to one I’ve been to in London. Food is average. You’d expect better from the name of the chef. Wouldn’t particularly recommend. Didn’t feel like much atmosphere either
S. C.
Visited here for my partners birthday!
Amazing food and drinks but none of it would have mattered without the excellent service from Toni and Maggie! Made our experience very good and would definitely visit again!!
W. M.
Go during happy hour otherwise cocktails are expensive. Plastic glasses seemed weird as there was an event on in the stadium. Very strange as non related in our case. Didn't actually eat so can't comment on food. No real views from rooftop.
J. V.
Thank you for a lovely afternoon yesterday. May 12th. Couldn't fault service from being shown table to leaving. Food excellent. Lee our server was very professional and a credit to the company. X
S. M.
Good food, the service was awesome!!! Rory is one of the friendliest waiter I've ever met
s. r.
Great food, great service, great ambience, what's not to like?
G. T.
About 5 years ago went to the Bristol MPW and had the best steak l have ever had. However have been to the Cardif MPW twice now and the food is just so ordinary. Last time l had what was meant to be a bloody T bone steak. The steak was so thin that by the time both sides were given a bit of heat the steak was well done!! However it is a fab restaraunt. Improve the food please.
V. M.
Food good , but a bit disappointing as went for Sunday lunch did not expect a pork steak or sirloin steak, wonted toast beef and roast pork
V.
Food was nice the people serving was good but missed our side orders and has to cancel our coffee’s. Not cheap, service included with was not good, nothing off our bill. Better places to go for the money.
C. C.
Our Christmas present from my daughter was a voucher for Marco Pierre's new Restaurant in Cardiff.
We went to Lunch there on 28th March to celebrate our anniversary and were treated to a beautiful meal served by attentive knowledgable staff.
A great experience which we will definately repeat
Chris and Jane Church
Bridgend
D. A.
Bar staff were excellent, restaurant less so, the sides arrived 10 or 15 mins after the main which was by that time cold, not good, especially considering the price, the sides were not charged for but really for this money you expect fautless service.
At the end of the day I guess it's an expensive chain restaurant!
A. P.
Didn't eat but had a drink in the bar and the bar hostess really took the time to ensure that the wine was suitable for my dairy allergy. Professional and friendly customer service that went above and beyond.
K. T.
Excellent staff, great fit out, decent size of tables. Good burger main course,, glad we had Groupon voucher 2 meals for £19 As full prices excessive
T. J.
Well great place to go for meal. Friendly staff and service here is great.
Food top noch steak is devine. Staff go abouve and beyond to make your visit special everytime. Would od put pics of food up but i ate it and forgot about the phone.
j. h.
We went for a group-on afternoon tea. The afternoon tea was excellent, some sandwiches and cakes washed down with earl grey. If you happen to find a group-on deal then it really is a bit of a steal...
A. P.
Only had drinks, nice place, good atmosphere, clean and plenty of soft furnishing to keep the noise down. No awful MOBO rubbish music either. Pleasant experience.
C. K.
The food and atmosphere was perfect and would definitely recommend going I will certainly be going back
P. M.
Perfect steak as always 😋
A. C.
Food ok. No atmosphere. Poor service. High prices. Not very impressive
C. C. (.
Amazing food and wine, Victoria couldn't do enough for us, my wife's swordfish steak was slightly under done, which was quickly rectified, with fresh accompaniments top service
P. S.
What can I say..... this is Marco Pierre White's restaurant and the service and food you have is par excellence but a bit pricey. One piece of advice, ask to sit away from the main area as the staff have to pass you often. Also, if you sit outside take some warm clothing as it can get quite windy and be aware that even at 6th floor level you will still hear noise from below
L. D.
I have personally found the staff very friendly, and very welcoming. The food is excellent quality, and it's a great experience for anyone which is using the hotel for what ever purpose that brings them to the city.
T. C. M.
Food Was Amazing And Staff Were Fantastic Definitely Coming Here Again Hopefully When Tbey Have Live Musoc As They Have A Piano
D. E.
When you visit a restaurant with a name like Marco Pierre White' above the door, you have an expectation of quality and sophistication, well to be sadly disappointed is an understatement. If you wish to waste your hard earned money, then don't!, walk across the street to Greggs and get a Steak Bake, and then buy yourself a new top, you'll save money, not be disappointed and you'll not have your night ruined by the service and the quality. Does MPW actually realise what goes on in his restaurant? Or does they just pay to use his name? Will regret even giving this one star.
A. O.
The food was delicious, compliments to the chef, but the service is slow, waited 20 minutes for our prosecco, and when it did come the waitress apologised for the glasses she gave us, she said the flute glasses had been broken earlier, we had great Gatsby glasses, but I liked them, waited 40 minutes for our main meal, but it was delicious, then at the end of the meal was asked if we wanted coffee, we said yes, 20 minutes later no sign of the coffee, there was only three tables occupied, so was not busy, so asked for the bill, apologies were given and we were offered a free coffee but we declined.
I. L.
OK. I suppose steak is steak. Ordered chateaubriand for 2 cooked medium but was more medium-rare which wasn't what my partner likes, hence ordering the medium. Starter of eggs Benedict was ok but eggs slightly underdone. Cheesecake dessert was lovely.
K. M.
Food was fantastic and the staff was brilliant and was a fitting end to the day it was absolutely amazing loved every minute and like to say a big thank you to Mathew, Sonya and sonny for a fantastic day 👍👍👍🍺🍺🍺👌👌👌🏉🏉🏉❤
R. C.
Had the 2 course lunch deal and it was great value for money. Smoked mackerel brandade and the pork belly, both tasted fantastic. Service was great too
J. H.
Can't fault this place service is great cheap and varied menu
P.
It's a good burger place and that all. The bar looks very nice. But I was not impressed by the cocktails. Especially the Bellini, it was nearly complete flat.
R. D.
Absolutely the best food I've had. Not to expensive either considering the location and name. Friendly and helpful staff. Would definitely recommend 5 stars
C. M.
How can a steak and chips meal be made so well, fantastic food and the lady working that day was superb
A. H.
Epic. Superb rib-eye and smashing chips. And they had the rugby on. Can't fault it. Also, did not get savaged by wolves. Five Stars !
m. o.
Got there climbed 6 floors then got turned away because we didn't have e voucher on our phone bought on line for birthday present by a friend. Quite embarrassed will try later as don't won't to lose it.
s. g.
Service was amazing and food was of good standard and presentation however £3.95 for 5 olives, that tasted like they came from a tin and £3.95 for a loaf of warm sourdough bread I feel is a bit over the top!
L. B.
Lovely atmosphere, made even better with a live singer/duo act. Food good but wouldn't say that it was outstanding. Lovely staff.
C. H.
Just had a meal here. It was amazing the food was cooked to perfection and the service was outstanding! Would definatly reccomend it to others. Well worth a visit!!!
D. D.
1st visit since November,fabulous food excellent service.Omg so nice to have some normality.
J. R.
Great place if a little pricey. The service was excellent a great atmosphere and the food was good. I really liked it here but maybe I was hoping for something extra. Well worth a visit.
D. F.
Although the quality of the steak was very good the presentation was not the level we expected with no mushrooms just 3 small tomatoes and the extra salad was very poor.
S. J.
Had a fantastic meal to celebrate my 60th birthday last night with family, food was delicious, staff were friendly and attentive, really could not faulty the whole experience, will be back !!
J. C.
Chips were hard and empty inside. Overcooked. Onion rings were dripping with grease. Wine was nice and the place looks nice.
g. k.
Lovely food. Comfortable seating. Welcoming and polite staff.
S. M.
Staff were friendly and attentive. Service was very good. Food was great!
Overall an excellent meal.
P. C.
We had the steak it was lovely, the panna cotta was out of this world, the staff were very friendly I'd definitely go again
S. E.
Visited in November, arrived on time but had to wait to be seated and served I guess MPW stands for make people wait, food and service overall was of a medium standard expected more from a place like this wouldn't be in a hurry for a repeat visit
A. C.
We have just had a Birthday lunch at this restaurant, served by a lovely lady called Alex. Thank you Alex you made this very special xx
H. B.
The menu was limited and also 'out of' some of the key main dishes! The staff and the wine were lovely but the food was merely average.
G. G.
Lovely atmosphere. Good food and wine. Friendly and efficient staff what more do you need? Thoroughly enjoyed.
D. W.
Loved it, Steak was amazing. Friendly cheerful staff .
R. g.
Had the Christmas menu you on our visit was not disappointed at all, very beautifully cooked food, a beautiful venue live music
Will visit again.
J. P.
Very nice place to eat and drink with friends or family. The burgers are very nice. The waiting staff are friendly and attentive. Highly recommended.
S. R.
Celebrating my grand daughter's 21st delicious food and excellent service would de go the again
C. E.
Had a fab meal . Our waiter for the duration was Lee . He was pleasant And really efficient and helpful .
a. o.
It was brilliant loved it and the staff was amazing as well I would do it again thank u for all the help u gived to me .
A. R.
The food was of an acceptable standard-service rather slow and hap-hazard. May go there for a drink for the future but not to eat
P. H.
Excellent food and wine, lovely surroundings and great service, highly recommended and will be visiting again soon
T. F.
Well, it was snowing and there was noone in the place but the staff were really friendly -- having a snowball fight on the terrace! Oh and the food was fab too.
P. M.
Great food, attentive staff and a wonderfully relaxed atmosphere.
E. R.
Staff very friendly and attentive.
C. C.
Excellent food was amazing,staff Emma and Alex couldn't do enough for us,will definitely visit again
Q. L.
Fantastic menu, fantastic staff, great location, great beverage list and reasonably priced. Will go back
K. C.
Lovely food but a bit over priced. Staff were great
l. w.
Nice meal had a steak does not come with any trimmings except chips nice side salad would have been good or just a garnish
W. F.
Had the most amazing service from the 2 “ Rory’s” ... food was excellent.. love the whole atmosphere of the restaurant...would definitely recommend..
M. G.
Beautiful lunch and surroundings our food was served by fabulous knowledgable staff who are efficient and very professional.
M. S.
Lovely midweek lunch. Used Groupon voucher. Nice atmosphere, pleasant staff, luxurious surroundings.
k. m.
Great meal fantastic service
C. W.
Was ok. Only went for drinks but not much attention was paid. We could easily have left without paying. Good job I'm honest.
k. c.
Brilliant service. Incredible food. Never tasted anything like it. Will definitely be back!!
P. Q.
Lovely lunch to celebrate husbands 60 th birthday. Staff friendly, helpful and on the ball! 🙂
K. E.
Fabulous meal, lovely wine, great atmosphere and service. Loos being the floor below is a pain tho!!
J. W.
Fantastic salads and cakes, with vegan options!
S. A.
Good food, sprouts were a bit hard lol but good atmosphere and helpful friendly staff
A. P.
Food was lovely and the staff were very friendly
J. W.
Food was good and staff excellent and attentive. Very expensive for what it was. Certainly not outstanding
K. R.
Great food, struggled with service a bit. Had to track someone down to get our check. May be a difference in culture.
T. G.
Superb food, nice atmosphere and a great waitress in Faye who helped with food choices and info.
A. S.
I love this restaurant! This serve good food and recommended for special occasion if you are in Cardii
G. P.
Beautiful food, lovely atmosphere here and the service is fantastic
J. M.
Nice food but a bit pricey. Drinks were expensive too but nice surroundings with great views of the city.
W. P.
Great food and decor. Well worth the money for the experience..... steak was amazing.!!😎
K. B.
Absolutely fantastic food, atmosphere and service!
Couldn't fault it!
R. W.
Great hidden gem in the heart of the High Street, miles above the hussle & bussle below. Food & staff were spot on.
A. B.
Fabulous service and food
J. S.
Nice restaurant, great food. Rory looked after us very well!
J. L.
Our first visit and very enjoyable. Aleksandra looked after us very well.
D. M.
Great food and service. Just a shame the toilets are on a different floor of the building yo the restaurant.
J. R.
Lovely meal and a nice bottle of red
h. h.
Absolutely beautiful we loved it..... We had afternoon menu we really enjoyed it
E. T.
Food excellent, great service and ambiance, wine prices a little scarey.
k. d.
Superb welcome, great atmosphere service was great food fantastic and Marco is a true gentleman. Would recommend this to everyone.
M. P.
Lovely food, brilliant company and great people Will be there again soon.
H. J.
Disappointing, lounge like an airport lounge, competent steaks but ordinary menu. Drinks prices were reasonable.
T. G.
Great food,nice place,very slow service
T. H.
Hands down the best steak I've ever had. Will definitely be returning!
l. c.
sooo good. food was amazing staff were so accommodating
A. J. H.
Great food and service. Fabulous decor. Just what you'd expect really 👌
A. D.
Very slow initial drinks service. Food OK, but nothing special! Fairly expensive.
B. M.
Good food very reasonably priced. Definitely go back.
M. T.
Great food friendly staff , and well clean
T. K.
Really great lunch at MPW ..food was good and great service from Anwen..very attentive and professional..
S. R.
What a lovely restaurant. The staff were very attentive. Would go back again
R. C.
Good, but not spectacular for the price..?
Was the cheesecake frozen?
R. D.
Nice surroundings, attentive staff, slightly over priced. Food was good but not amazingly good.
G. M.
First class service and the food is outstanding. Will be a regular customer from now on.
L. P.
Excellent all round will visit again asap.Looked after by Owen who helped make it great eexperience.
C. P.
Great food. Nice venue. Excellent service. 'Nuff said
M. S.
Great food, excellent service even on a busy six nations rugby day.
S. P.
Excellent service food was beautiful will be visiting again soon.
J. D.
Had pre drinks here. Very expensive . Beautiful decor tho.tricky to find entrance as it's in an arcade
r. g.
Nice rustic, simple food cooked to perfection . Burgers and fries excellent.
J. J.
Absolutely 5* for every member of staff no matter if they served or were on duty.
J. J.
Nice food and staff but need to get the righr gin glasses
k. l.
Disappointing food. Macaroni cheese was very bland.
I. H.
Excellent 2 course lunch with glass of wine for 2. Just enough choice to keep everybody satisfied.
d. j.
Excellent food etc , will start saving to go again next year.
D. M.
Fantastic food good value for the quality, great bottled ciders
R. K.
Food was fab Lee is great and just ask him what wine to have great choice Lee X
S. L.
Service was excellent. Steaks were tough. Nice place but expensive for what it was.
R. A.
A lovely elegant restaurant and bar! And a good deal on Groupon!!
J. C.
Wonderful atmosphere and attach very attentive. Food was excellent.
C. G.
Good food and good value for money
A. L.
Brilliant meal, drink and service 😍 will be returning soon 🤩
S. S.
Food was nice overall but the whitebait was not great.
G. B.
Food was great service a bit lukewarm and location tepid.
L.
Great food ! 5*
P. S.
Staff and ambience very nice, but very expensive for an average steak
A. J.
I had an afternoon tea with a friend, it was by far one of the best I've had !
T. M.
2nd time I have been but it was not as nice as the first visit
K. J.
Lovely meal will definitely go again nice staff
J. G.
Lovely place
Great food
Excellent service. Xx
L.
No complaints nice food but nothing spectacular either.
r. m.
A great evening dining experience
T. U.
Amazing place, atmosphere and food. Great service as well
s. j.
Great experience. Food was on point. I'd go again.
G. M.
Great location, excellent food staff very attentive.
J. T.
Staff were very friendly and cheerful, the food was excellent
P. N.
Great food great staff very en after with she who must be obeyed
w. d.
Had the fish, beautiful! Nice atmosphere and very clean
P. T.
Excellent food and service. A really good night out
A. R.
Excellent food, good service, except live music!
A. H.
Wonderful meal with very pleasant staff especially Andy.
S. H.
Fantastic meal and service couldn't fault it !
S. C.
Fantastic food, service, and environment. We will be back!
o. b.
Nice settin, good food, steak could of been warmer
C. s.
It's was amazing. Certain staff are really friendly and helpful
H. F.
Great environment, friendly service, outstanding food and wine
S. W.
Excellent food and ambience, service very dood
D. W.
Lovely meal, nice restaurant staff pleasant.
J. H.
Enjoyed my birthday meal here
Was given a complimentary cocktail
S. J.
Very good food and good service and very clean
A. F.
Great ambience, very elegant bar area & restaurant!
C. E.
Great food, lovely staff.
l. g.
Lovely restraunt lovely staff but good was ok
A. M.
Good service, excellent food will return!
M. T.
great location in central Cardiff excellent food and helpful staff
J. M.
Food and waiting service good. Chaotic reception. Prices high.
K. H.
Great place. Nice staff. Good food.
p. s.
Average food, high prices, slow service
D. M.
Amazing food, wonderful atmosphere ..highly recommended
F. M.
Simply great 👍
A. D.
Excellent meal, great service and ambience.
T. C.
Lovely food. Great staff
A. K.
fab had afternoon tea
R. D. (.
Fantastic food and great atmosphere.
H. R.
Food good. Service excellent. Good atmosphere.
A. K.
Fantastic space, attentive but not intrusive service and as expected.
F. B.
Nice relaxed dining. Great wine.
A. E.
Really solid stake. Good Christmas meal.
C. C.
Kept us waiting for a table unnecessarily. Nothing very special.
R. C.
No garlic bread no bread pudding
B. C.
Lovely food and staff
A. L.
Stunning food and excellent friendly service
S. M.
Really great place good food and friendly staff
E. M.
lovely food! great service!