Reviews of TGI Fridays - Cardiff Newport Road. (Restaurant) in Cardiff (South Glamorgan).
TGI Fridays - Cardiff Newport Road
City Link, 7 Newport Rd, Cardiff CF24 1PQ, United Kingdom
Description
Information of TGI Fridays - Cardiff Newport Road, Restaurant in Cardiff (South Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of TGI Fridays - Cardiff Newport Road
Sunday
11AM–11PM
Monday
11AM–10PM
Tuesday
11AM–10PM
Wednesday
11AM–10PM
Thursday
11AM–10PM
Friday
11AM–11PM
Saturday
11AM–11PM
Popular times
Reviews of TGI Fridays - Cardiff Newport Road
D. O.Good service. We were a big group and they brought the food very quickly. On that alone it would be five stars.
The food was tasty and well prepared.
The place is let down by the prices. It is very expensive and the portion sizes do not reflect that.
P. W.I met up with family here for a spontaneous meal. We took advantage of the great special offer of two courses for £15 before 5 o'clock. Lovely food and we were all full, excellent service too.
A. N.Great food, friendly service. A lovely evening out with my family. Thanks.
k. t.Food is always great here and never had bad service. Staff are always smiling which can be tough to do some times. Well spaced out with the new social distancing measures in place and everything is spotless. It’s not the cheapest place but your not fed cheap food so you get what you pay for. If you want cheap go have a microwaved mixed grill in spoons 😀
J. B.Um...it's ok...if you like that sort of thing, 'that sort of thing' being a stereotypical American themed restaurant, which comes with movie posters, processed orange cheese on your burgers and an annoying birthday song being shouted out by the staff every ten minutes. It's all about taste, but certainly not the place to bring your other half for a romantic Valentines evening. 50/50.
L. M.As I promised, a huge thanks to all the team for the celebration clap for my son's birthday. Although he was embarrassed I know it made him feel special. Oh and the food was amazing too.
D. S.The food was very tasty, but long wait, the service was not that good, we booked the table over the phone and when arrived that wasn't a reservation for us. We had to wait at the bar for the table, but drinks eventually went for free so after all four ✨ ✨
L. B.I didnt expect much of a big chain restaurant but TGI's really surprised me. Ideally suited to parties of 4 or more, but we went as a couple and it was an enjoyable experience. Portion sizes were terrific and the food really tasty. Steak was cooked exactly how I like it. Service was great and the staff very attentive and welcoming. My only complaint was the pint of Samuel Adams was just shy of £6 which is a little expensive but hey, it was worth it.
Decor of the venue is showing its age in some areas, nothing a mild refurbishment wouldn't fix. Location is a little bit difficult but it fills a hole in the market where it is.
C.Food was OK but for the price it's definitely not worth it. Only giving 3 stars because of the staff (they were lovely and welcoming) 👍
C. P.Lloyd, otherwise now known as Chris Pratt! Extremely polite, fun and friendly. Nothing was too much trouble, he was there when we needed him, and helped towards a fantastic night. Thank you Lloyd (Chris)
C. H.This restaurant is a nice space with different sections for different dynamics. The food and drinks were good however it was our server, Rhi, that made our experience at its best.
She was completely friendly, made the visit entirely wonderful, she talked through the drinks and food menu, helping each of us to decide based on what we liked. When my friend accidentally dropped his sauce, she helped clean up and brought a new one. And she was very discreet and helpful in arranging a birthday song and cake for my friend.
This restaurant would have gotten an okay review for the ambiance, food, drinks.. but due to this staff member I had to give top marks. Thank you.
D. N.Table booked and re arranged for a different time without any hassle. Waitress was great no problem with food order everything arrived warm. Friendly service nice burgers. Starter with various chicken wings was tasty
M. A.Beautiful food and great service. If you order the unlimited soft drink, the waiting staff will bring a fresh one as soon as it is empty. Warm atmosphere, perfect for everyone. Definitely go here again.
G. R.Booked table. Service was superb. We go to TGIs often. Lady serving us was so helpful and attentive, Gabby I believe her name was? It was busy because of the day, and time of the year, but we had the best meal and time we have had there ever. Thank you .
A. O.This place has been here for years and have never visited until recently. I feel like I've missed out! Awesome place with interesting artwork and lovely food. Steaks were lovely. Staff were lovely. I recommend the Cookie Dough Sundae for dessert!
J. S.I have been to a couple TGIs around the world and somehow every server I've had clearly hated their job, or at least the customers. Today I'm glad to say Bridget was a big change from the norm, she was attentive and passed by the table regularly to make sure all was well. In addition she was.very pleasent and it was a delight to be served by her. I should say the food is also amazing, if a little pricey (- 🌟) and their drinks options are the best of all restaurants, I dare you to try their birthday cake shake, I did (though not today).
J. G.Staff were lovely. I really enjoyed the food and the cocktails. I even got a cake and sang too, because it was my birthday. Loved it.
A. D.Excellent place... If served by the right waitress or waiter!! The food is goodl it's burgers, ribs,steaks etc.not for veggies or vegans..! Go there all the time, as I live close. Gabby,Mark,Shannon,Sophie are the better ones...Mark is awesome tho!
S. D.Regular establishment for birthdays etc. Haven't been to this one for a few years, and although not much seems to have changed, it's still very nice inside and the menu is still very good.
G. P.Nice place to eat just wish service was a bit quicker . Cant complain about the food. Always fresh and delicious
A. K.Fantastic restaurant service is fab food is what you expect
D. p.We always choose Newport Road to visit as always have great customer service, Aleesia made our experience first class! Thank you!
T. N.Great night out. The fajitas are amazing fresh tortillas and loads of filling... I've never been in a restaurant before where staff were arguing over who gets to clear and clean the tables lol. Amd the Chocolate fudge cake to finish.. couldn't get any better. Can't wait to go back.
G. S.Wonderful food and nice decor!
H. L.Excellent tasty food, good menu with lots of choice.!
M. J.Love coming to TGIs, always a good atmosphere and food is soo good. Servers are friendly and welcoming always. Didn't have to book a slot this time just asked at desk for space
A. S.Great service,
S.Food was okay and staff friendly. Seemed understaffed
G. G.Absolutely amazing, food to die for, lovely staff
C. G.Love a TGI! Especially the sesame seeds chicken! Some of the foods are quite expensive though so it's definitely a place to go for a special occasion or just after a weekend of shopping but would recommend!
C. R.Nice meal here on Sunday. The restaurant was reasonably busy but we were seated straight away. Our server Ellis was attentive and friendly and the food arrived quickly too. On a hot day the unlimited soft drinks were great and the regularity that we were offered them was lovely! All round good visit, my only suggestions being outdoor seating and maybe a slightly better quality meat for the steak, both small things, will return!
N. R.can’t fault the staff, our waiter was excellent everything was correct and a refill was ready as soon as a drink was finished
I do miss the real menus, it feels cheap being given a QR code to scan instead of a full menu, this may be temporary I’m not sure
Food quality is still good but hopefully this place can be given a bit of an upgrade to liven it up maybe?
B. D.We had a lovely meal and the staff were happy to advise my friend who is allergic to onions and myself the vegetarian what to eat. They made sure we had full glasses of the refillable pop too. Had a lovely treat and they were very clean and followed the rules for Covid. Thank you all.
L. J.Good service, nice food, especially the sesame chicken. And if its someone's birthday they have a special birthday song and give the person a slice of cake.
L. B.Only doing pick up only service right now, but food is still as great as ever.
D. S.Can’t beat tgis, love the jack daniels sauce eventhough it’s not jack Daniels anymore
H. R.Exellent as always, fast service and beautiful food, not to busy but lovely atmosphere
J. M.Came here for my sons birthday meal. The staff were great. They treated us like royalty and really made my boy feel special. I Would highly recommend to anyone. The food is delicious and staff are just so nice. Even the manager came over to our table to make sure everything was ok for us.
M. H.Service was fantastic, the staff are very friendly. The food was standard TGI Fridays. Rack of ribs was spot on with the jack daniels sauce. Although my wife's burger was a bit dry. Overall a pleasant experience.
M. R.I had been there two or three times, I enjoyed it with my husband and family, delicious food, pleasant meal,clean vibrant, good location. Small portion in relation to the price. Staff great.
M. L.Went here one evening and had a fantastic meal.
I had a Warrior burger with Mario fries and it was very tasty.
The service there was very good and all of the staff were friendly and helpful.
The car park is a decent size and there is a back exit which makes things easier.
Overall a very good place to go and eat, I'd go there more often if it was cheaper.
H. H.Updated review.
Wait to be seated despite booking. Staff on reservation booth quite off.
Table and menu sticky.
Music too loud.
Freezing cold in there.
Table so small we struggled to fit fajitas on it.
Toilets dark and not clean.
Food ok.
D. R.Easy to book online, restaurant adapted for current situation well. Menu via QR link. Everything straightforward. Staff very friendly and helpful. Excellent service.
D. T.Have always had a nice meal here.
Popped her on Saturday with my wife and kids.
The girl who served us was very nice. Create customer service.
Prices are fairly high her. But the food is nice for what it is.
The Oreo milkshakes are great and i always love the sesame chicken strips in their JD glaze.
P. H.Very enjoyable. First time eating out in 16 months. Thought we would try TGI. Excellent cocktail, excellent food and wsrm and freindly service. We will definately return.
D. A.The service was excellent, food was well prepared just as I wanted it. Can't fault it in any way
N. K.Just didnt seem very special. Steak was nice but plate was stone cold, so was a bit unapetising towards the finish. Side salad was a large gem lettuce cut in 4. Not really very imaginative. Sorry but I have had much better at the competition.
J. G.Enjoyable experience. Well thought COVID arrangements in place. Great welcoming and serving staff. Good food portions. Kids loved it.
M. P.Great food and excellent service. The soft drinks are free refill, I didn't have to ask though as the waiting staff were very attentive and just kept fresh glasses coming even once we finished.
It is a bit expensive considering it is burgers etc but the quality is great.
K. C.I don’t usually come out much due to having severe allergies but I must say, TGI fridays have got it so right. Our waitress Shannon was fabulous, really friendly and polite. When it came to ordering she got the manager Wayne to come to my table. He was extremely helpful when I was trying to decide what to have for food. He was so knowledgeable on the particular products available for me and nothing was too much trouble. Everything was explained to me, from the steps taken in the kitchen to ensure my food was made safely to him bringing me my food himself.
It is really reassuring to know there is a restaurant who takes it so seriously and provides great care for what can be very awkward.
When the food arrived, it was beautiful.
K.Great food, fantastic cocktails. We had messed up and not booked, on a Saturday night. We were a large party celebrating a family birthday, the staff could not have been more helpful, they found us a table and really looked after us.
Z. R.Party of 10 booked tonight for an 18th birthday - served by Eve L all night, can’t fault a thing. Flawless friendly service, food was exceptionally fast especially for the size of the table. 10/10 will always be our favourite place for eating out!
T. S.Had a great family meal here .The food is great and the staff are very helpful.
On Wednesday they have what's called wingman Wednesday where they do a great meal to share which includes chicken wings,fries,ribs etc for a great price.
The soft drinks are unlimited for a very small fee and if your celebrating a birthday they will make you feel special and you get a free dessert.
The midweek deals of 2 courses for £10.99 is great value and very filling and for a couple more pounds you get 3 courses.
p. h.staff are really good and helpful .but it's very noisy there.can't hardly hear yourself talk to other people. and there are other places with food just as good maybe even better. the prices are very expensive there.
Cost 51.68p for 2 meals and a few drinks.
I don't think we'll be going there again.
R.I really like TGI Fridays and usually enjoy the experience. The food is always good (except the steak... always tiny and overcooked). The service is usually very good too and the atmosphere is up beat. Lost a star because on my last visit we were left waiting a long time to be seated, for service and then for the food. We put it down to it being busy. But after the main my mother asked for the dessert menu. 25 minutes later and we were still waiting. I had to leave my table to find someone to get the bill and mentioned the wait. They sent the bill with the manager (whom i didnt ask for) who did not apologise but did state they had several staff call in sick. Its a shame that this one experience has put me and my mother from returning, but we go for a quick meal and that last visit was 2 hours long where we are normally in and out within an hour.
A. H.Lovely food! Restaurant very clean. All the staff keep busy cleaning lamps, glasses, doors and windows when they aren’t serving customers.
It is really nice to see so many people enjoying their jobs.
Really nice food and great service!
L. W.I've been to TGIs several times but most recently for a family birthday, fairly early on Monday evening. There were 15 of us and it took a while for everyone to arrive - plenty of time to inform us of any shortages of any particular dishes. About 10 minutes after ordering we were informed they had no fillet steaks. We chose alternatives - mine was a medium rare ribeye which was so overcooked it was as tough as boot leather! I complained, they replaced it without a quibble and seeing as everyone else had almost finished their meals by the time mine arrived they wiped it from the bill! Other than that blip the food was great and the service was excellent.
J. P.Myself and my daughter went to TGI Newport Road today for a milkshake treat. We certainly anticipated how busy it would be due to it being Good Friday. There was only one gentleman working behind the bar and I couldn’t have been more impressed. Even though he was run off his feet, he assured people he would be serving them soon and dealt with complaints effectively and efficiently. All the staff were very busy, however the barman deserves special recognition.
Always enjoy TGI. We always look forward to our return
G. H.This is a Wonderful restaurant.
Every time we come we have a lovely time. All of the staff are so friendly and accommodating. The food has always been delicious. This is by far our favourite restaurant in Cardiff!
T. V.Was in the restaurant Thursday, was busy for a Thursday but our waiter Jack was always attentitive and made our small party of 3 even more special even sang happy birthday to my son, who hated every second which was brilliant for me! Food came out quickly and was great, the two course deal is fantastic.
C. B.Ordered the Rib eye but was very disappointed with the quality of the steak. I have a Rib eye quite a lot in various restaurants as I find it a very tasty and succulent cut but this one was 75% fat/ inedible. The rest of the meal and service was very good though
D. S. (.Good food good service 5* from me
C. l.Lovely service, however burger was cooked to death cheesecake was still frozen and tasted grainy and old.
V. C.Excellent service, great food which was a little expensive but worth it for a birthday treat. I was impressed with measures they have put in place to protect from covid. I would recommend a visit.
l. l.Lovely food and pleasant surroundings. Manager dealt very well with a table near us who were basically trying to get away with free food after eating most of it. Staff all lovely and friendly.
L. A.We have just spent a wonderful couple of hours at TGI Cardiff ( Newport Road). I require a gluten free diet and the Manager Wayne was fabulous. He clearly loves his job and it was a pleasure to dining in his restaurant.We will certainly be back again when we are in Cardiff. Many thanks Wayne!
R. M.Food excellent, service excellent, we went on a very very hot day, due to the delightful covid air conditioning was not allowed making it very sticky but this was no fault of the restaurant, all in all it was great, good to be out
A. H. S. (. S.Went her for an anniversary with my partner. Great service from start to finish, our server made a big deal about us being in for our anniversary, food was great and we had lovely cocktails! Would certainly go back!
B. C.-didn't give me my correct starter and had to wait 15 minutes for it to be corrected
-my steak was greatly overcooked (I ask for rare and was given well done)
-bartenders take 10+ minutes to create and deliver drinks, every single time.
-our bill was mixed up with another table and our vouchers given to them and not my table
-aside from that, good food!
A.-Friendly staff
-Nice environment
-A bit dark, more lights needed to be on
-Vegan fajitas were delicious
-I felt Covid safe
J. D.I've been coming to TGIs in Newport Road for around 20 years. The atmosphere is always great and the staff are friendly and welcoming and provide efficient service. The food is great. It's an American style diner so the food sticks to that genre but its nearly always well cooked and nicely presented if a little expensive.
T. P.We loved it here! We were to shopping around the area and we get hungry. I was suspected that without a booking is no room but we got lucky. Fresh food and lovely atmosphere. The girl who served was charming. Thanks we will getting back soon!
M. C.Stunning! Love the cocktails! Love the food! Go here if you want a good night out mid week. The 2 courses menu is fantastic.
G. T.Very over-priced for what is, essentially, a glorified burger joint. The decor is funky and colourful. The service was reasonable (although no one came back to offer drinks top-ups or desserts etc). Overall, a little underwhelming.
M. C.Would of give more stars but food was lukewarm and plate was little bit dirty around the food but the food wasnt too bad. Drinks were tasting kore of water than any flavour because too much ice were in the glass.
customer service was quite good and helpfull
W. B.Lovely food and even better service! First time coming here and It was simply outstanding! Would highly recommend. Everyone is so friendly and the JD sauce.... wow!
S.Good food, reasonable prices but the atmosphere is amazing. Did a great job of making my disabled sister feel specialmand calm even in a very busy and loud restaurant. Would recommend all the time!
S. G.Good food and great service even though they were very busy.. A little expensive but worth it.
A. V.If you've not tried their Jack Daniels sauce, its definitely worth a visit! My girlfriend regularly demolishes a whole rack of ribs, I've tried a few items from the menu but not sure anything other than the JD sauce specialities would be enough to keep me returning...if my girlfriend wasn't an addict of course. Great friendly atmosphere and cool decor. Very slow sometimes and they've got the bill wrong a couple of times too, however likely due the sheer business. On the whole its a good great night out and worth a go!
D. M.Had a nice lunch dining experience. Food arrived shortly after ordering. Drinks menu is extensive, food was hot and delicious. Waitress who served us was attentive.
k. b.Tasty mid week menu. Great service
C. N.Great vibrant young vibe in there...good music. Great staff..great food..nice low lighting clean toilets...was my first visit...thought prices were a bit steep but you get what you pay for and had a lovely time.. the young man who served us said he was training. He dont need to train.. he was great...its clear to see how this buisness has been a success in cardiff for many many years! Quality
M. W.Nice meal celebrating my son's GCSE results, little annoyed on arrival as restaurant very busy(Thursday evening)& had telephoned to make booking earlier on same day giving name & telephone number to be told there was no record of booking!!!! Apart from this small hiccup waiter we had was excellent interacting with us all made up for booking mishap.
D. H.Windows dirty and could generally do with a good clean. Food ok
R. B.Great food as always and friendly staff on hand to cater to your every need.
c. b.Always love the food here. Service is quick and the food is hot. Staff are helpful and friendly. We eat here regularly and if there are any problems the staff sort it out.
M. P.Exceptional food and service! We loved the atmosphere in the restaurant, the friendliness and helpfullness of all of the staff. It was our first time in TGI fridays and we were completely blown away. The food is delicious! Well done TGI Fridays Newport Road.
N. C.Lovely food & great waiter service, it was quite expensive for what we had but due to the current Eat Out voucher there was 50% off but the bill still rolled in at just under thirty pounds.
P. H.Average service, less than average food. TGI's used to be a great place to go, not anymore.
K. H.Amazing visit. Ben was our waiter and couldn't be more helpful. We were there with 2 2 years old and a 3 year old, and Ben was massively accommodating of them. Service was outstanding. Thank you Ben
D. C.Staff great, menu still has my favourite and the food was really good!
N.Good selection of American style foods. Cheaper 2 course meals Mondays to Thursdays. Recommend booking if visiting on weekends. Friendly service and good cocktails.
A. P.Staff are great, not so impressed with the food. Our fries were cold, so they did give us another bowl of fries and the desert didn't look much like the photo on the menu.
K. W.I always thought TGI's was overrated for a burger place, did I eat my words, the food was delicious, I had chicken tacos to start and they were the best, followed by chicken and ribs with extra chicken because I don't like shrimp, everything was perfect.
Highly recommend and will defo go back again.
S. M.Great selection of nice cocktails, always received good table service on my 2 previous visits. They have s decent size menu to suit all appetites.
t. k.Went on 16th Nov for my granddaughters 13th birthday, at Newport rd Cardiff, There was 12 of us and the waitress name was Shannon,the service she gave was outstanding she remembered everyone's drinks meals and nothing was to much trouble for her, she was very professional in her role made the night very enjoyable
M. W.The bartender played a card game higher or lower with me to give me the chance to upgrade my cocktail. I WON! Great cocktails and food. Such friendly passionate staff.
C. H.This place had been here for at about 30 years and is well established, serving a wide range of American style food. Great for family meals or parties and good service to go with it. Food is reasonably priced too
K. E.First time there. Family friendly and realy helpful staff as long as you ask the right questions. We asked for a table for six which they didn't have but when we asked could they push tables together they did. Food good and served quickly and hot. Would go again.
M. T.Great food! Outstanding service. All the staff are happy and friendly. Highly recommend
M. H.My wife and I visited your restaurant to celebrate our 1st wedding anniversary. Fab food excellent service from kirsry. We even had a complimentary glass or champagne. Will definitely visit again
C. E.If you want good atmosphere, happy & friendly staff, amazing food and cocktails... come here!! Love the place, always sit around the bar and have a great time.
R. Y.Lovely meal for my daughter's 18th birthday. She enjoyed the meal and being sung to . Lovely party atmosphere and food all good
H. W.We had a wonderful experience on Saturday night. Food was excellent and our waiter was so good! The bartender was friendly as well.
Thank you
M. R.Steaks cooked to Perfection. Tasty cocktails. Super service. This place ticks all the boxes. We will definitely return.
R. S.Good service, food OK, chips were cold however. Decor looking tired and dated now.
e. m.Disappointed no fillet stakes. Not sure their food allergy guidance is helpful. My son was too scared to eat his food.
B. L.My party consisted of 4 adults and 2 children and had booked the week before. When we arrived we were sat at a table that was designed for four. When we complained we were told that it was the only table they had. It was so cramped we struggled to eat but they were completely disinterested. Despite the fact there were several empty tables throughout our time there they refused to move us. I wouldn't go back!
L. B.The service was good can't fault how nice the waiter is. They managed to seat us for a table of 5 without booking. Food was good no complaints.
P.Love this food chain can’t beat what they offer always something for everyone no matter what age. Just hate how expensive it is
M. C.The food was really good and the service first class. Observing all precautions did not detract from a great experience.
S. M.Sensational food and service. Came here for a birthday meal and I was blown away by how great the food was and how friendly and efficient the staff are. We will return
S. D.It has a lovely atmosphere. Drinks are outstanding and especially the chocolicious .
Service was fast and great food was delicious notably the Jack Daniels glaze
r. h.I dined at the TGI Fridays on Newport Rd this evening to celebrate my birthday, in a low key environment, as big chain restaurants go TGI Fridays is pretty run of the mill, although they pay people to make you believe its the best damn place on earth REALLY, and they get paid a lot more than the folks who fix your dinner. Ive been in the service industry for ten years, when I ever got the chance to eat somewhere that wasn't in my bed in between doubles, Im always a diva in restaurants. My experience tonight made me write my first google review, because I came out for generic steak, and sauce I could get in the shop :P but what really impressed me was the teamwork of the servers, very friendly, quick, and a good showing for the birthday songs. I myself hate the idea of them, but have had to do them, they suck!!!!! So well done guys, your a tight outfit!!!! I know google reviews are our way of the ultimate thank you :P
c. b.Very friendly and helpful staff especially our waitress Ellis B . The food was once again amazing. Looking forward to my next visit. 😁
C. W.Steak £20+. Mediocre food but good atmosphere for younger diners.
A. J.Lush food and it's lovely and clean. Staff are helpful, professional and friendly.
L. M.Excellent, haven't been here for quite a while, I have to say we had a fab time, the food was gorgeous, the waiter was very helpful, went above and beyond to make our celebration extra special.
D. C.Food was lovely, covid restrictions were applied very well, staff very friendly food could have been a little hotter thats my only complaint
S. S.Seems as if prices have gone up. And they have taken a few fave off the menu not just cause if covid but for good. Shane. Fibd they run out of food aswell.
S. W.Great food, disabled aware and sensitive staff. Recommended
K. H.Absolutely love this place, the food is amazing and the staff are brilliant. This place is good for a date night or a family meal
o. g.Food was good on the night, service was polite and professional and drinks refiled efficiently couldnt ask for much more
R. M.Good staff, good atmosphere and nice food. However, VERY EXPENSIVE!!
M.Always a good meal here for me.
Always used the Newport Road restaurant.
Service is always excellent.
Recently changed their menu too.
L. K.Served by Sophie M,who although very busy,took time to make sure our party were all happy and enjoying themselves.Every member of staff we encountered was more than happy to help.Excellent dining experience
K. M.Not the best TGI Fridays. Used to come here regularly 15 years ago, now it's looking tired and in need of an update. Staff are pleasant, food is OK, but not as good as it used to be. Shame really. Other, newer TGI Fridays I have been to are a lot better.
C. C.Went to TGI Friday's for my daughter's 18th the waiter was very friendly and helpful the food was very nice . A bit pricey but a lovely experience
J. O.Keshia and evo where amazing couldn’t have asked for better service or food.
Keshia went out of her way to find me a table with a socket for me to complete very important business in an required area that’s wasn’t available but Keshia made that possible.
Evo the chef had brought me the starter personally And couldn’t speak highly enough about tgi fridays.
I will definitely be coming again and bringing friends
Great place great staff great food 😍🙏
Thanks again guys
S. E.Great food, some dishes come with too many chips but can't complain about the meat. Cocktails are lovely
A. S.Hit and miss with the meat being over/under cooked. You just don't go out for food and 'hope' they're going to get it right. On the other hand I do enjoy their cocktails, starters and Jack Daniels sauce. That's why it's an a average score.
/. J.It was nice. Service was a bit slow. Didn't have our amendment to the booking (change from 9 to 11 people) that was made two days prior. Nice food.
J. B.Food and drinks are exceptional! This establishment produces the best food in Cardiff! We come here all the time and always leave extremely happy!
E. H.Food very low standard. Service ok. Had a great evening but that was only due to the people I went with.
L. W.My husband and I had a lovely meal this afternoon. 2 courses for £13.99. Service was great. Food was lovely. Staff attentive
T. J.After my last ever visit I can only say that TGI FRIDAYS is a Overpriced Under-seasoned Over sweet badly cooked Old fashioned disappointment! Really for the money they charge there are a lot of restaurants out there cooking real quality food for a lot less. As for the coffee I was actually shocked I ordered a filter coffee, it came in a cup with milk already added and tasted like a badly made cup of Nescafé! The Service was fine but it never made up for the passionless cooking or the food that looked like it had fallen on to the plate rather than placed AVOID AT ALL COST
K. C.Heavy Rock music based decor ( brilliant ), very pleasant staff ( brilliant ) and amazing food. Everybody enjoyed themselves,,,,,,, apart from the singing when it's somebodies birthday, lol.
T. D.Flawless. Easy to book a table, lovely food and fantastic service! Every part of our meal was brilliant. We will 100% be back.
C. L.We went there for my daughters 7th Birthday meal. She loved it. The food was great & the staff made a fuss of her & sang happy birthday to her.
J. H.Quite busy so waited at the bar, ended up staying at the bar and having food and drink! Amazing service and quality food! Will definitely return!
a. b.Great hot fresh food.
B. D.Everytime ive been here everything has been spot on. Wierd why they have so many badges on their uniform... thats got to be a nightmare to clean! Anyway... never had a problem. Food good service with a smile
.. and they always speak to the kids which is nice.
J. L.Staff are friendly enough but peak times should be considered as quite often just one member of staff on the bar. Also more vegan options would be good!
L. 1.Been a few times. Service is usually good but can be slow when busy. Food is better here than in the town one! They have a huge Darth Vader!
J. B.Tyler, otherwise known as olly murs, made us laugh all meal, especially when Olly Murs actually came on the music system! The food was brilliant and Tylers service was excellent!
b. N.Great food, good prices and very good service. Our waitress dealt with group of 13 really well.
M. G. L.Service was brilliant. Wish I knew the name of our waitress as she deserves a mention. Food was good but the hot dogs are served in an impractical box.
W. H.Staff very friendly. Food over priced for what it is.
v. f.It was lovely to be back at tgis Newport rd. First visit after lockdown. Didn't disappoint at all
K. H.Really enjoyable evening spent at TGI Fridays on Newport Rd. We were very impressed at the service. There were 15 of us to cater for and we were very looked after. We will definitely be going again
P. M.Food was ok, but it took quite a while to place our order. Staff was friendly and helpful though.
l. j.Just what you'd expect at TGI. Pretty good selection on the menu. American type ranchhouse food. Service is always pleasant n not bad value fir money.
D. C.Lovely! My daughter chose it for for birthday meal and didn’t regret it!The Waiter was excellent, good customer service and food was great!
N. W.This is a great restaurant. The food is great and tasty. The prices are reasonable and big portion size. The staff are friendly and helpful.
J. B.Loverly American style food. The Jack Daniels sauce is amazing. Only let down is the they no long provide refills on normal Coca Cola.
d. P.Lovely food. great service. Great for all the family to gather and catch up with one another over a meal & drink
W. A. J.Staff very good and large meal I couldn't finish it I wanted a bit of room for sweet
J. L.Amazing!! First time coming here! We will definitely return! Had such a wonderful night. Food, drink, service... all fantastic!
A. “. O. T. O. B. R.Bit different from the usual for us but it was fantastic. Friendly and attentive staff. Thoroughly enjoyed the food.
S. B.Completed a click & collect today at this TGI. Amazing. Went like clockwork. Called them at collection point. Food was lovely and hot. Keep up the brilliant work!
N. O.Food cooked perfectly. Friendly staff. Great place to go for date night or family meal.
Y. B.One of my fav places to eat. Delicious food great atmosphere. Warm attentive servers.
O. E.There are great waiters that are caring, funny and well mannered. I really recommend this place for therent food and service. So amazing
J. T.Had two meals here my steak for the wrap was really tough expensive for what it is
D. D.Wanted somewhere local to go for a meal,even though this restaurant has been open for many years we had never been there.As we were advised by friends to reserve a table as in their own experience they knew that it is very often full.So we decided to go,when we arrived it was full,we ordered drinks while looking through the menu,I was pleased to see that they served a wide variety of cocktails which you can't always get in other restaurants,so I was pleased to see that they served a wide variety of cocktails,there was a good choice of meals to choose from,the service was good,the waitress was helpful and friendly,the food was good & we will definitely go back again,the only thing that I was abit surprised at was the closing time,but then again most restaurants in Cardiff these days seem to close alot earlier than they did years ago when I used to frequent restaurants alot more.
R. S.Only been to three TGI Friday's and this was the worst one, that being said it was not bad but it lacked the atmosphere we had in the other two. We where sat near a window which was on the main road and we just didn't get the American feeling from this one.
A. A.One of my best restaurants... I love to go there on regular bases.. I got to warn you, you might have to sing happy birthday to some random person once or twice.. and yah..... it could take you a while to pay your bill.
C. D. a.Took our son and his 4 friends here for his 7th birthday, food was good, service was very good and the staff were excellent with the kids.
r. l.Been coming here for over 30 years😱,can't believe that. Never fails to please. Great food served by great staff.
t. t.Great food excellent friendly staff 1st class service.give it a try you won't be disappointed.
A. F.Rachel served us and was really helpful and attentive, food was spot on too and piping hot. Had a lovely evening 😊
K. C.Lovely food, great staff very helpful. And you can still get normal coke cola but it not ok a refill but I get the choice so 👍🏻
J. C.Delicious food! Great service from our very jolly waitress, food was brought out so quickly!
P. L.Brilliant host, great place and atmosphere. Funny and friendly staff.
S. A.Great service and their food was just awesome
l. H.Food and service where on point every time I have to pass that way will definitely be going in for lunch and our waitress couldn't be more helpfull would recommend highly 🤗
J. D.Lovely food, great vibe, friendly staff.
J. L.Really lovely food and very friendly waitress
M. H.Always find TGI's a tad pricey. This one is well situated on Newport Rd. Excellent service as expected, and always with a smile, but unfortunately missed out my friends 'happy birthday' song :(
I. N.Good food, not a bad location, easy to drive to. Staff are friendly, often busy but I've never had to wait for a table
a. a.Food was alright, the service was okay considering the place was pretty full. Lucy a member of the service staff was fantastic
K. L.Lovely food. Diner was a little cold this evening. Had to keep coats on. But good food!
P. G.Great food, lovely atmosphere, but a tad pricey..
K. o. s.Lovely food and staff are amazing. Only giving 3 stars because they don't do refills on coke anymore
G. E.Fab ribs and some vegan dishes
A. H.Friendly staff. Quick service and food was good for the price picked from the 2 courses for £10.99 menu
K. J.Always enjoy coming here with the family, friendly staff and less busy than city centre, food is hit or miss.
C. J.Shannon our waitress was amazing going out of her way to ensure we all enjoyed excellent service at our birthday meal!
A. H.Lovely food, lovely service, lovely birthday meal and they sung a catchy little birthday number for the 9 year old
H. L.Always a great environment, good selection of food, some may think it a bit pricey
H. B.A little expensive, but good efficient staff and tasty food. Left feeling full and satisfied my meal.
R. C.Very expensive for fried food. Tool a long time to get served at bar approx 25 mins and waited over 1 and half hours for food to come
L.Good food
A. R.Gorgeous food lovely staff strict covid safe measures awesome lunch
s. s.Lovely atmosphere staff really friendly went on Saturday lunchtime gets really busy had an enjoyable lunch would definitely go there again
J. C.Always a great place to eat so long as you don't mind a loud busy atmosphere!
S. B.Nice enough, kids like it, foods quiet decent for a change, staff are lovely, have been more than one and will go back,
S. Y.Amazing staff good food very clean but a tad expensive for the size meals you get
A. S.Had a great time the staff were brilliant.
Food is tasty and we'll presented.
R. R.Went here for a nice meal with my family, food was good but it was quite busy i should have booked a table
A. M.Love going here for lunch, food is always good, and service is always better which makes it nice and enjoyable
M.Food was awesome, as per usual. If recommend the ribs with the Jack Daniels glaze
S. A.Great atmosphere, good food and service, looking forward to going back.
D. D.Great atmosphere with top notch service! The food was great and came out quickly! Definitely coming back!
S. -. D.It was my first time there the food was very nice and the atmosphere was very good
G. W.Superb food superb service friendly staff made my sons birthday extra special thanks a million.
J. W.Cracking place to eat! Really good food and friendly service. Best night out in ages
I. M.Good franchise, birthday parties catered for, good time had by all, although expensive now, staff work very hard, place needs a revamp now.
O. D.Lovely place to eat. Staff are all so friendly and happy!
j. r.The food was good but the only thing that let it down was the toilet facilities, for a big restaurant there was only one male cubical and that was dirty so couldn't use.
P. P.Always a good service burger was nice but had cold sweet potato fries
S. P.Food was lovely service was great
L. B.Lovely experience, enthusiastic and attentive staff, food was delicious, great atmosphere
A. J.Loved this place was went for a birthday treat food was good had a bit of a wait would return
F. E.Served by Phillip
Great food and even better service, wasn’t left waiting at all
Will be back soon i’m sure, big up Phil
D. D.Kookie Monster. A must if you like milkshakes.
M. O.Food used to be great, now either the menu or cook needs refreshing
D. C.Never had a bad meal. Service is quick and friendly. Can't beat a TGI's
E. C.Good menu selection, relaxing atmosphere, free car parking on Newport Road. Pleasant staff.
M. P.Great food , lovely service by Rebecca, very friendly and helpful, will definitely be coming back :)
D. M.It's a difficult time at the moment but rhe staff was excellent. Merry Christmas to you all. Xxx
S. B.Visited here every weekend for past year, staff always been brilliant and food is beautiful!
L. P.Whether it's your birthday or you just want food that makes you feel that special, this is the place. Also A* cocktails.
c. a.Gluten Free options, with a snazzy ipad menu when you let them know you need to order GF
a. r.Burgers were brill . Reservations recommended or you will be waiting as it's popular.
E. B.Went here for a birthday had an awesome time good was fab and the drinks were to die for mmmmmmmm
J. B.Great food as always and not bad priced
M. C.Staff very helpful and friendly. Atmosphere great. Food was great
L.Standard tgis. Quick, friendly service, average standard of food. Quite pricey for what you get.
L. G.All the staff in this restaurant are very attentive and helpful I would definitely recommend.
J. E.Decent food, staff are always very courteous and attentive.
K.Great food, good atmosphere and good service.
S. J.Lovely cocktails and friendly bar staff! Love it, come every week
L. R.Great atmosphere and service. Food was alright.
N. J.My favourite place to eat!! Food is always great.
N. B.Food great but took too long to arrive
J. R.Friendly staff, food took a while so 4stars from us.
J. W.The staff are very helpful and the food was so tasty!
B. B.Good food, good service.
Good if it's your birthday!
j. l.Excellent service, lovely location and tasty meals.
A.Good food. Nice, friendly and chatty staff.
P. S.Great service and the food was great.
L. J.Brilliant service and great to take kids too. Blackened chicken nachos were delicious!
T. B.Big party, pre ordered food came out everyone's was right. Only downside is it came out to quick
M. A.Always good food and service. Great mid week deals.
M. O.Always fabulous food and amazing team working ! Newport road Fridays is the best one by miles
G. B.Always enjoy coming here try something different every time , great atmosphere & it's even better with good company ...🍺🍺👍👍
L. R. S.Thanks Goodness is Friday, 😀. Just awesome.
S. J.Service is excellent , food is really nice my favorite place to eat out
S. S.Had a great time even my three and a half year old grandchild said "I like this place".
h. c.Nice steaks. Lovely cocktails but not cheap
s. w.Great food and good service can't ask for more.
R. T.Exactly what you'd expect. Friendly staff, nice young/family atmosphere and American food
?. y. D. B.Have had good experiences and bad experiences, if you get the right waiting staff then you will enjoy
J. H.Our waiter this eve was amazing, thank you Ashley J 😊
G. R. D.Food is OK. Atmosphere gives the 4 star rating!
j. s.Came here for anniversary meal 14/04/2019, fantastic service and friendly team
C. K.Staff are lovely and polite, shame that the food is flavourless and bland.
A. C.Great food..Great cocktails..friendly staff
T. W.Love the atmosphere,lush service,amazing food and milkshakes
W. C.As fridays go it was good food and our waiters was good.
S. h.Food and service ok but my opinion is that it's overpriced
P. P.Brilliant food, service great. Extensive menu
R. R.Very friendly..... A bit pricey for me as the portions are on the small side
m. d.We use to love going to TGI Fridays but of recent times it seems to have fallen short of its usual standard.
S. E.Great food, great service. Steak cooked perfect
J.The waiter who also works in the phone shop is amazing. Feel. A bit rude that I forgot his name
D. N.Friendly staff and decent menu and ranged drink on offer.
A. D.Biased towards non-alcoholic cocktails, who can complain when your T-total like me? Can't loose at the food in TGI Friday's.
M. R.Lovely food with good service
L. M.Love it great food great atmosphere repeat customer
A. J. D.Allways a good welcome.
Amazing atmosphere
Good first class
Annnnd cocktails
A. R.Food and service excellent.. music just a little too loud.. will definitely return
M. P.Service excellent but food quality not high standard
r. d.Super place to eat the burgers are amazing and the cocktails are ace 👍
L. (. X.Always a long wait for a table but food and service are always decent
j. b.A couple of nice vegan option but quite limited on choice.
P. G.Really good TGIs. Good banter from the staff (and thanks for the Scotch bonnet 😥), consistently good food too..
R. E.Clean and tidy, excellent and fast service. Will be coming back soon.
A. S.Bit overpriced for burger and chips. Smoothie was great.
C. I.Food ok, excellent service from the staff
S. L.Fab food, friendly staff 👌 and those cocktails 🤪
J. W.Great food, friendly staff
J. G.Good meal at TGI'S for partners birthday, service was good.
L. F.fab staff food and drinks are amazing!
S. L.Speedy service with friendly & polite staff.
E. F.if you are looking for a quiet night out then thisis not the place...and thats why i go there!! lush jack daniels ribs!!! brilliant night out!
O. S.Love that place food is so nice staff helpful
R. W.There is more focus on gimmick than quality or quantity of food and drink.
D. J.Decent enough, a bit pricey for the meal I ordered, waiter was friendly...
l. M.Great quick service with a genuine smile. Food real good.
S. T.Fantastic service and great food once again!
J. S.Great staff ,better food Nice atmosphere
M. T.Food always fab and great service.
J. V.Great night for my nephew 16th Gareth was do helpful while I was waiting for family to turn up very polite an helpful
L. J.Nice big area. Very good customer service and friendly. I would Recommend.
S. C.Good burger. Helpful staff autorefulling drinks!
P. K. S.Good quality fast food. Very friendly staff.
A. J.Lovely food! Would highly recommend!
N. L.Brits trying to be yanks, cringe city, food good, atmosphere young, typical tgi
A. H.Messed up the order a little but the food was good.
D. H.Friendly staff and the disabled loo was usable by my partner without assistance.
L. J.Food was really nice no regrets
T. E.Friendly staff, good food and a car park
S. T.It was average. The prices could be a hit lower or the food could be a bit better.
P. L.Great atmosphere
Fab service (Rachel)
Good food
l. w.It's a great place to eat
With your mates and family
A. S.How could I resist the HUGE cocktail... Very tasty food.
R. L.It's a typical TGI, sometimes it's great, sometimes it's not dependent on the staff and how busy it is.
m. c.Grate food large choice and nice cocktail bar
l. r.Service was great and food was brilliant!
k. C.First time and I loved it so did my kid
d. o.Great food but pricey
B. C.Friendly and helpful staff. Helped find a charger so I could charge my phone.
R. J.Busy and loud, food ok but pricey
S.Food is amazing and good customer service
W. B.Cracking food, great atmosphere, excellent service
R. L.Great food ... Friendly professional staff!
m.Great foot, little expensive but they looked after my little one for her birthday
M.excellent food and service as always
T.Fantastic food especially Jack Daniels chicken strips
L. D.Great food but expect a long wait
E. L.Quick and friendly service food very nice
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