Reviews of The Smoke Haus. (Restaurant) in Cardiff (South Glamorgan).

The Smoke Haus

0 Reviews

321 Comments

Restaurant

American restaurant

Mary Ann St, St Davids Centre, Cardiff CF10 2EN, United Kingdom

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Information of The Smoke Haus, Restaurant in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

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Open hours of The Smoke Haus

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Reviews of The Smoke Haus

G. H.

Food is so good, huge portions and decently priced considering where it is. The brisket melt sandwich I had could have been straight out of an American diner, it was stunning! Only issue is the inconsistency of service unfortunately. One member of staff was fantastic, constantly checking we were okay and if we needed anything - she was fab. However the person who showed us to our table and took our order, could not have been more disinterested if he tried. It was almost as if we were an inconvenience to him on his shift.

J. P.

Food and drinks were both delicious! Huge serving sizes and at reasonable prices. The staff were lovely and it was all around a great eating experience. We absolutely would return.

H. H.

Warm welcome. Clean tables. Spotless facilities. Lighting a bit too dim amd music too loud if you want to chat with a table if more than 4. Varied menu but not obviously welll suited for vegetarians. Service ok. Excellent quality food. Drinks served quickly. Chairs really uncomfortable so not a place to sit long term. Food served on metal trays and trangia's, with no plates whi made it feel cheap and difficult to eat. BBQ sauce excellent. Great portion sizes.

V. P.

Great experience at the smoke haus! It's an American style restaurant with a great choice of food, from various type of burgers, to meat, ribs, sandwiches or other dishes! Plenty of choice for every taste! I personally chose the baby pork ribs (full rack) and they were delicious! The service was quick and staff friendly, so absolutely a good experience!

S. M.

Really tasty, so filling couldnt eat it all so have brought half my sandwich home with me. Staff very friendly and food came out the kitchen fast and piping hot. Well worth a visit.

D. Š.

American style restaurant. The staff is polite and fast. I enjoyed the starter plate for two and a burger. Unfortunately the chicken wings were raw inside and didn't taste good.

S. E. W.

My husband and brother tried the Mega Mixed Grill challenging themselves to eat it all. There is a reason it is called Mega this meal fills the table. Great tasting selection of food with friendly professional staff. Recommend booking in advance this place is popular. And no they didn't finish the Mega Mixed Grill.. Maybe another day.

P. J.

Amazing food in a very friendly relaxing place. Our food was served quite quickly after we placed our order. And they also have a good choice of drinks.

R.

Food was amazing and totally worth the price, staff were lovely and the service was really quick. The only reason it isn't 5 stars is because I left a note to say it was my husband's birthday and could they acknowledge it/say happy birthday but they didn't. I would still happily go again though, definitely recommend!

S.

Amazing food just wish the lady had mention how big the mini mix grill would be 🙄 it was absolutely huge! Never the less ate what I could but definitely could share that plate alone. Beer wasn’t amazing but the food made up for it.

K. B.

Decent food, not too expensive, service isn’t fast, but as long as your aren’t in a rush then it’s all good. It’s in a great location, and is a large restaurant.

N. O.

Philly cheesesteak meal was great. No bud light bottles so had to have draught. Roast chicken meal was dry as a bone - friend still paid for it. No covid passport needed. Hospitality was good, asked if everything was ok once - but dry chicken friend was in the washroom at this time.

S. P.

Decent BBQ restaurant in the city centre. Service was friendly and welcoming even the though it was busy. Wings were good and not over coated in sauce. The mixed meat platter was good however as with most smoke houses, the pulled pork and brisket was a little dry. Can’t fault the beer on tap! Overall a good experience and definitely would recommend if you’re looking for a BBQ feast.

T. K.

Good sized portion. Most of the food was tasty and enjoyable. Little bit overpriced

D. R.

Staff are excellent here and really good catering for babies. Very helpful and friendly. Sadly the food isn't what it used to be. Used to go regularly for years, sadly last few visits haven't been nowhere near as nice as it once was. So doubt I'll be returning again. Such a shame as venue and drinks are great with brilliant music too.

b. i.

Great place for a meal, not really a family pub/restaurant as I think small children would get bored waiting for food if it was busy, staff were great and very helpful, food was good, only disappointing thing was the dessert, ice cream Sundae, it's just ice cream in a posh glass with squirty cream on top, the ice cream hasn't much flavour and they could of put 1 or 2 fresh strawberries in but that's just my opinion, the burgers were very nice and cooked the way I like them, juicy, chips were ok cooked from frozen, we had a great time and will definitely be going back.....thanks all

R. J.

The food came out pretty quick. I ordered a Philip sandwich that came out a bit unsalted and it might have been freshly cooked but left on the side and I was hot. The chips were just warm. The staff were friendly. Their prices are reasonable. The starter (chilli con carne and anchors) was huge and I enjoyed it a lot lot more than the main meal.

J. C.

Has a wide selection on the menu, great atmosphere. A bit expensive in my opinion but still great food.

A. P.

Amazing service and food! I went here recently with a friend. The staff are really friendly and the food is great. The portion size is insane. I had a hotdog because I thought it would be a lighter option. I almost had to be rolled out the restaurant. There’s a really nice lively atmosphere too so highly recommended.

V.

All you can eat wings on Wednesday! Nothing sounds better and i was pleasantly surprised by the wings, sauces and fries. In all, a great experience and will def be back. Pulled pork hot dog is next...!

J.

Had the mixed platter, very nice but you will need a massive appetite.

j. h.

Very busy when we arrived, only had wait 5-10mins until a table was free. Very friendly and helpful host. Meal was nice and good value for money considering location. Would go again.

P. S.

Great food and beer selection, great music highly recommended by me, if that means anything to anyone

R. D.

Had a delicious chicken and waffles, the other person had all you can eat chicken wings on a Wednesday. Plenty of food, very filling, quick and pleasant service. Great experience and will return.

D. B.

Food was really good. We had the mini mixed grill.. dont let the name fool you... its far from small..

P. D.

Amazing value food, big portions, well made. Delicious desserts. Lovely, friendly and attentive staff, who really know their stuff. They are all a real credit to the branch!

S. P.

Great place to eat, the staff are very friendly. The food was excellent! The brisket was amazing!! Can’t recommend this place enough, the theming was brilliant, really felt like I was in the states. I will be visiting again very soon.

R. S.

The wings at this place are incredible. Iv been to alot of smoke houses across the world and this is up there with the best of them. I ordered 10 buffalo wings which was plenty. The meat practically fell of the bone, had a lovely smokey'ness to them. 10/10 I wish this place was near my house so I could eat there every night 🔥💪🏻

N. C.

Great portions and tasty food, good price and very friendly staff! Totally recommend. And they have TV to watch the matches :)

S. D.

I was on my own and, as it seemed busy, wasn't sure if they'd have a table for me. No problem. Friendly staff, quick service, really tasty food.

D. T.

Amazing food, served timely. Great customer service & good atmosphere! Price as expected as per previous smoke house visits

D. L.

Amazing food manager was awesome, we took 2 very fussy eaters in and they loved their food we will be makinga this a regular stop when visiting great atmosphere, lovely decorations. Highly recommended

s. h.

1st time attending The Smoke Haus, Would attend again as there is a few other things on the menu myself and my family would like to try. We ordered the sharing platter, the southern comfort burger (this was huge), the slow cooked brisket deli sandwick, kids popcorn chicken and the mixed grill (pricey but was humongous). All meals came out hot and were lovely by all accounts. The servers throughout the restaurant were very welcoming and helpful. Also wrapped up some of my leftovers for me to take home with me

L. C.

Once again food was amazing service was extremely friendly

D. 1.

First time vist for myself and my wife and it was brilliant. Booked table online and when we got there we had to wait outside for about five minutes for our table to be ready but that was ok . We got shown to our table and then asked for our drinks order . The menu choice was great couldn't decide what to have but settled on the Kansas chicken and my wife had the burger. The food was excellent, cooked perfectly and tasted great . Service was excellent and staff are really friendly. Will definitely be going back .

J. G.

Wow what can I say, it has an amazing atmosphere, staff and food for all palates. I had the best of both and I'm glad I did. The wife had chicken and waffles and even tho it's a strange combo apparently it was fantastic. Will be back and will recommend this place all day long. Keep up the good work. And that's to the staff top peeps. Update as of 26/03/22 keeps getting better and better. Pitty I didn't have a bigger stomach to be able to order more. Love this place

D. J.

Lovely meal of slow cooked beef brisket

L. J. F.

Top marks to the waitresses they really work so hard I had one of the best burgers amazing flavour pity we don't have 1 in Norwich

C. S.

Food is very good quality. Lots of options and very good when asked about allergy information. My waitress went and asked the chef to make sure, would have been better to have an allergy information sheet, but was better than nothing. The waitress even put the allergy on the order sent to the kitchen (as evident from what was on the receipt). Very quick service which doesn't lack in quality.

T. C.

Had a bite to eat and a drink before going to see a concert at the Motorpoint Stadium. Staff were really friendly and the setting quite nice. Food was ok, not great but ok.

R. S.

So, my father and I were walking around a busy town with cues everywhere. We stumbled upon this amazing Smoke Haus and by that point we were very hungry. They quickly sat us down, took our order, brought over our drinks and before we knew it, the food was right in front of us. As we dug in we couldn’t help but to sob as our mouths watered. Definitely a place I would recommend to everyone.

S. M.

Staff super friendly, super clean, prices affordable, music and atmosphere was great. Quiet when I went in and they have their own merch.

N. W.

The food was good and really tasty. Service was really good and staff friendly and helpful. The service was fast. The only negative thing was coke draught was slightly watery.

K. C.

Filling food and nice staff. The chips are a really interesting shape and really really good! The whole restaurant is pretty loud and the music blares - which is really unfortunate (I don't recommend if you're hard of hearing, the waitresses really struggled to understand us). The place lacks an atmosphere and the food is pricey considering the style of the restaurant. Good to try and if you enjoy American style food!

R. G.

I cannot recommend this restaurant highly enough. The staff were amazing, the music was great and the food was top notch. The donut burger was incredible! The service was quick and the toilets were clean.

X.

Excellent atmosphere, felt genuinely American. Very polite and nice staff. The "Threesome" BBQ Pit allows you to choose three foods to eat; I chose to have some pulled pork, a spicy chicken wing, as well as some ribs. The ribs and the pulled pork were fantastic, but the spicy chicken was dry, though the sauce was great, so not too much of a problem. My girlfriend ordered a Pink Spritz, but it didn't come with any strawberries, and the drink itself was colorless rather than pink, and it tasted purely of Prosecco. Finally, it would be awesome if some wipes or something of the sort could be provided, because you are encouraged to use your hands to eat the food, and it can get quite messy, but you either have to go to the bathroom to wash your hands, or you have to use the dry napkins, which obviously don't do that well of a job. This is obviously a personal preference rather than actual criticism.

K. H.

This is the second time we have been here. We came for day out Christmas shopping from Swindon. Jess was our waitress on both occasions and always been very sweet and polite. Helped recommend my lunch and I was super happy with the food yet again. Great atmosphere, smells awesome as you walk through door. Big shout out to Jess and the very nice looking bearded chap who served our food 😂😋 Thanks guys see you again, we will try not to leave as long next time, only if pandemic puts spanner in the works!! Delicious food...

K. W.

Absolutely amazing. The most delicious food ever. The coolest staff in any restaurant I have ever been to. Cant rate these guys high enough.

T. S. C.

A bit disappointing. Brisket very tender pull apart. Baby back pork ribs were soft in the middle and Rock hard at the end. House salad is almost exclusively cucumber and tomato with a few hidden lettuce and onions. Wouldn't tell anyone not to go but equally wouldn't really recommend it either. I wouldn't return but someone else might like it. If rather try something else. Staff friendly but service is slow and restaurant wasn't full. Would hate to be here when it's full and wait forever for your meal.

O.

Very slow service (when not busy). Make sure you order your drinks and food at the same time as you'll be waiting longer. Food is nice and priced well for the location. Out of stock for multiple types of food shown on the menu. Ring ahead or ask before being seated about menu availability.....

T. P.

Very good experience here. Nice atmosphere and friendly staff. Good meal and very tasty too. Good prices for a good quality food. Very decent toilets and tidy. Good options for wines, salads and the most pleasant Gluten free food! That’s very important too and open up the gates for diversity and all needs. Will come back sure.

B. G.

Visited for a big family birthday last week and while the food was pretty good, the service was pretty bad. Everything arrived at a decent time (it was a Monday, so not too busy) but literally any request to a certain member of staff was greeted with an eye roll, as if it was too much effort to go and get a spoon. Some of the staff were really helpful but it was clear that some really didn’t want to be there at all.

J. S. D.

THE standard for which all bbq should be measured against. Having been to my fair share of bbq places in search of the best, this is hands down up there, but also my personal favourite. I entered and noticed the lack of smell of smoke, but I was so pleasantly surprised when I dove in. The telltale smoke ring was there, the smoke taste had penetrated the whole cut, it was the real deal. Warm not hot, another easy way to tell authenticity. I would come back just for this. Only downside was the chips were a little lacking for me personally, but the rest more than made up for it.

D. D.

Humongous portions, great food and friendly staff. We went as part of a throw and eat package with Lumberjacks and this was a great way to top off an evening of axe throwing! Highly recommended!

J. P.

Good tasty food and hearty portion sizes. Staff very good, although it was a Monday evening so not really pushed. Would go back tho.

m. p.

Nice place. Big portions, decent food and reasonably priced

M. B.

Beautiful food great service. Didn't wait long for our food to come to us.

G. T.

The food wasn't cooked as it says, there were no Smoke Rings on the Beef what so ever, so not cooked as they say.... Allso it came only warm and not hot.. They knocked off Ten quid as they knew it wasn't right....... So be careful what you ask for off the Menu....

J. S.

We celebrated my friends birthday here with cocktails and food. Front of house was happy and very welcoming :-) Our server was also bright, bubbly and attended to our every need... nothing was too much for her. We all really enjoyed our food and the whole experience here :-) We will most certainly be returning! Thanks to the Smoke Haus Team x

A. L.

Couldn't fault the staff. Friendly and helpful. The food however was a disappointment. We found the brisket dry and chicken wings over done. Wint be returning.

D. T.

Beer is good. Very Americana. Need to translate some of the options. Portions are huge like many of their customers are big guys. Good value for money. Not a place for dieters. Seems to be more for meet up with friends. They do have vegan options if you like flat cap mushrooms. Not that keen on giving you the bill however many times you ask :-( Once they have your order I guess they loose interest in you. Unlikey to go again.

G. J.

Lovely food X wings were super spicy and the meat was soooo tender X Cocktails spot on, and the staff were great.

J. K.

Great venue 👌 we really enjoyed it, the food was stunning ! Real meat eaters heaven think we went a bit over the top on ordering, but we did have the option of doggie bags.

W. C.

Food was awesome, plenty of choice for everyone including vegetarian and vegan diner's and the drinks menu has all corners covered with an extensive menu.

P. M.

Visited on a Monday evening, so it was quiet. The service was friendly and efficient, the food was good..we had a sharing platter and it was huge!

H. H.

Friendly staff, decent food, quick service. Pretty easy place for quick and enjoyable food.

G. J.

Went as part of an axe throwing package with my work colleagues, basic menu as part of this package but the staff were very accommodating and really good with us.

S.

Me and my sister suffer with Hiatus Hernias and so the platter of chicken,nachos,chips,toast and dippers were ample for us- not too great for your business!?,but delicious anyway. Would recommend.

M. J.

Incredible food and service. Such friendly staff. Cant wait to return.

L. R.

Staff very friendly and food was fast. That's about as far as the positives go. The food was very bland and expensive for what it is.

A. C.

Only place to go in Cardiff for real BBQ.

M. R.

Great food, nice selection of background music while we eat and friendly waiter service. Forgot about this little restaurant but will be returning soon

S. M.

Fantastic place to eat great and friendly staff really enjoyed the atmosphere

T. R.

Excellent service, the Philly cheese steak was meh, but my mate had a really nice boiger and I had food envy. AMERICA

m. c.

I've only been to Cardiff twice, a couple of years apart to go to concerts. On Both occasions I've headed straight to The Smoke Haus. The first time I thought it was awesome. Brisket, Ribs, Chicken, right up my street. I eagerly returned again a couple of weeks ago. I sad to say second time around the food was not great. The Ribs were well overcooked ,dry and tough and inedible. the brisket was not much better, but at least edible ( but only just) Chicken wings were a little pink so I left them well alone. So I basically paid £22 for a mixed grill and ate half the chips and the pulled pork, which in fairness was very nice. With a little of the brisket. My son had the some as me and was not impressed Hopefully it was just a bad day. But I don't think I would rush back to be honest ,such a shame. On a positive note the staff were great.

L. G.

Great staff excellent service and the food was amazing can't wait for the next visit 👍👍👍

A. 2.

The food is amazing here, priced about right. The deep fried burger, even though delicious, will leave you suffering for the rest of day 🤣

A. R.

Great food, was given cheesecake as it was my birthday!

S. B.

Good service. Friendly and efficient but could definitely do with some money spending on fixtures and fittings.. Our seat had a huge rip in it and the overall feeling was a bit tired. The food was OK but nothing special.

W. E.

Good prices, massive portions, tasty food and friendly staff we did the lumberjack deal which I highly recommend.

G. H.

What a surprise, this is not a restaurant we would choose to go to normally, we were meeting our son and family and arranged to meet here. Im'm so glad we did as the food was excellent, the staff were helpful and happy and the atmosphere was fine, I think a return visit is planned.

Y. D.

Great chips, interesting combos, excellent customer service and gave us a takeaway box for unfinished food. Recommend!

m. b.

First visit here and definitely not going to be the last,brilliant service and beautiful food.will undoubtedly visit this establishment again

A. B.

Honestly can't fault this place! I've been here loads over the past few years, and recently took a date here for food. You always know you've found a keeper when you take her somewhere like this and she orders more food than you 😂. I've tried a variety of foods but this review is specifically about the hogfather burger. The burger is lovely and juicy with a strong beef flavour and the pulled pork is cooked beautifully so it's not chewy and simply melts in your mouth. The chilli cheese fries to gomwith it were also incredible, crispy and light with a stunning chilli mixture poured over the top. The staff are also incredible, my date asked for pulled pork fried (a dish not on the menu) but the staff asked the kitchen if they'd do them and the happily obliged! Honestly if you like good meaty foods then just eat here forever!!

R. D.

Amazing stuff. Great atmosphere, friendly staff very cheap considering the ammount of food you get!

M. A.

This is a great place, friendly staff, attentive and caring. Good food presentation, large portions. A compliment to the chef. Today as a family we enjoyed the food and the wonderful atmosphere. We will definitely come back to me with friends. Thank very much.

N. S.

Great food, great beer, my kind of place. We went for a mixture of sharing starters and one large main between two of us. Even then we couldn't finish it. We were there on a weekday lunchtime and there was no problem getting a table. Staff very friendly, although we did wait a while for the bill due to a shift change handover.

D. D.

Food was amazing, good value if you are sharing, this was for 3 People and we struggled. Friendly staff , willing to have a chat.

M. D.

Very friendly and helpful service very clean good value for money and the food is excellent

G. D.

Awesome experience from start to finish. Great choice of food and absolutely delicious. My ONLY slight miff is that none of the staff told us what the daily 'specials' were and I missed the chance to have bottomless chicken wings on our visit. But that only a slight gripe. Still 5/4.

M. G.

Staff was very friendly and the beers were pretty good. Sandwiches and burgers were nice but slightly overpriced for what they are. Brisket was dissapointing as fairly dry.

A. B.

First time we have been here and enjoyed. My husband has never had such big chicken wings before.

D. K.

Absolutely amazing food, I've always wanted to go to America for the food and I felt I was as close as I could of been without having to get on a plane. The sharing plater was more than enough for 2 of us, could probably share it with 4 for starters. Milkshakes were amazing too.

G. J.

Possibly the best burger ive ever had..Service good too. Top marks

M. B.

Amazing burgers,rips AND STAKE.i really recomend this last one.they also have delicious deserts.you should go

A. S.

Went here for dinner and I was very impressed. The food was amazing and the portion sizes were huge! the staff were also so friendly. Would definitely recommend this place to anyone and will 100% be going back

P. K.

Great place to eat,plenty of choice. Burgers and chicken wings are amazing!

L. P.

Massive portions of food and one of my favourite places to eat. Thumbs up 👍

S. R.

It was ok staff looked like they couldn't be bothered to take your orders not very friendly at all food was average

N. D.

I had the wings with the option of ‘spiced’. They were similar to a traditional Buffalo flavouring and were medium spiced; a bit of a kick but nothing too hot to spoil the smokey flavour. The wings come with a Blue cheese sauce and the price was reasonable for a portion of properly smoked wings.

g. p.

Great for American style grilled or BBQ'd food, great service/staff and not expensive!

I. S.

Food was ok! The waitress brought the bill and came with the card machine before I even finished my drink. Not nice!!

S. B.

Enjoyed our food, nice place friendly staff

D. C.

Very friendly staff, great atmosphere and great food. Very well run, will come again.

C. W.

Lovely food pleasant staff

D. W.

Lovely food. Good, fast service

N. S.

Quick service, Great food and excellent value for money. I recommend the mini mixed grill. Plenty to share with 2 people and you get a bit of everything. Milkshakes are also very good.

R. M.

Great service, excellent selection of food. The portion sizes are big, great food. The American beer is also a welcome change.

D. S. (.

Lovely food again

S. B.

Would really recommend. Me and my partner went twice over two weeks. Our first visit was fantastic and it came down to great serving from our waitress Jessica and the amazing food quality from the kitchen. The place really lives up to its name and creates a great atmosphere, with awesome tunes to eat while ploughing into the food. I enjoyed my first time there so much I just had to buy a t shirt from there. The second time was quite the same, this time being served by a different Jessica who was just as good as the first one. Once again the food was great, but unfortunately, we had one of our portions delivered by a guy who quite abruptly slammed our food down on the table and took off. Leaving us a little bit shook, we spoke to the manager who apologised sincerely and took over our serving. From then on he made sure we had everything we need and continued to apologise. To our surprise, at the end of the meal, he took our drinks off the bill which was an incredible gesture. We will definitely be going back again to enjoy the good service and the great food.

V. M.

One of the best burgers I have ever tried. Proper "dirty" burger. If you are looking for a burger place nearby, look no further. Waitresses were also very keen at accommodating some of our needs (son with allergies).

C. L.

Very good place to eat and drink, not expensive and really good staff

J. M.

So delicious and the waiters were lovely

A. C.

Food was okay, small portions for the price. We had the pitcher of long island iced tea which was more ice than anything and the staff looked at us like we were mad when we wanted something to stir it with as all the booze was at the bottom of the jug. Waiting staff not particularly attentive, not sure if I would return.

P. G.

Excellent food and atmosphere, a must when in Cardiff

G. C.

Had two extremely opposite experiences. One time I had the best barbecue baby back ribs I had ever had (tender, soft, amazing) and the second time ordered the same dish and it was hard as rock, rubbery, felt re heated or definitely not slow cooked.

K. C.

Clean, good food, pleasant staff and decent value for money.

C.

Lovely food. Quick service even though it was a weekend leading up to Xmas. I recommend the beef brisket!

P. H.

Great food, friendly staff!

m. h.

The staff are amazing! The food was spot on both in portion size and quality. A word of warning is the mini mixed grill is anything but. Totally stuffed and satisfied. I will be back here.

J. D.

Went here last night with work, absolutely banging food, 12 of us dining and all food was brought out together. Excellent staff and fab atmosphere. Will go here again

L. C.

Fantastic staff...AMAZING Chicken wings. Seriously good burgers. Again staff so friendly and cheerful.oh and did I mention the chicken WINGS. Thank you for a fantastic Friday afternoon.

N. C.

Really tasty food.. Staff very friendly, great service, not too expensive..

K. S.

Staff where very friendly and food was very tasty! I wish this place was near by where i live i would be there all the time.

D. L.

Nice to know there are veggie options, so it's not just meat...

P. W.

Good food overall, everything else is a bit muddled and contrived. Perhaps too big to cope with what it's set out to try and achieve, the service is impersonal and the décor too dingey for a pleasurable meal. Pretty well cooked food does make up for any shortcomings though, not the best but not disappointing. Too many other excellent restaurants nearby to ever tempt me back though.

L. H.

pulled pork was lovely on Saturday. The brisket was dry. very disappointing. staff were very friendly and polite. I did attempt to tell you when we were paying the bill about the brisket. im not sure if you heard me but you didn't respond

C. C.

Very nice and slightly different eating experience.

m. s.

Unreal, food was amazing, staff a little slow overall great dining experience.

H. D.

Excellent food and full of incredible flavours

R. L.

Had an excellent evening in the Smoke Haus recently, with a massive mixed grill between two (and it could have fed maybe two more!), and lots of delicious cocktails and beers. Staff were welcoming and attentive. I wasn't familiar with this place beforehand but it was the only place I could get a reservation and I'm so glad I did. From the moment I rang up to confirm the booking the warmth of the staff was evident, and when we walked in to Tenacious D on the PA I knew we'd dropped on. We will definitely be back!

R. H.

Had the southern comfort burger was great apart from over done edges of the chicken burger part but overall a nice meal

L. D.

Had wings for starter which were unbelievable, good size lots of meat, plenty of blue cheese sauce, looking back we should have left it there since the mains were a bit of a let down, seems the burger and ribs may have been sitting a little while as they were slightly dry and lukewarm, burger slightly overcooked for my liking, however the staff were really nice and the manager made sure we were comfy, happy and also accommodated to a nut and peanut allergy we had to deal with very well. Will definitely be back.

a. b.

Went on 19th May 2021 first meal out since everything opened back up, went with 3 friends there, atmosphere was fantastic the staff were amazing big shout out to Jess our server for the night, very polite, even joined in with the banter on the table over a friend ordering milk. (white Russian) but we'll down to earth person, and just amazing experience there from start to finish

S. S.

I've been to smoke haus for the past few years and it had been over a year since I last went there, due to COVID ruining a lot of things but I went there for the first time a few days ago with my partner and the food was as amazing as I remember, the staff are always brilliant there and are always really friendly. I'd give a 10 out of 10 for both service, food, oh and also the cocktails, I do love their cocktails! Hopefully, these guys will be ok with everything opening back up and can make up for the losses! 🤞🤞 I'll definitely be back again

M. W.

Quantity over quality. Food was nice but nothing to shout out about. Would recommend visiting to try their BBQ food as it is one of few in Cardiff.

W. T.

Great restaurant with value for money meals. Menu is now in PDF format with QR codes on tables and one way system throughout in order to maintain social distancing. I had the Hog farther burger (double of course) and it was delicious. So full afterwards but wouldn't have changed it at all. Staff were very friendly and polite and kept us topped up on drinks. Gutted I forgot to take a photo.

A. G.

Food is fantastic here! Service immaculate! But make sure you come in really hungry! Portions are quite generous and the hot wings are huge!! Will come again!

M. A.

Nice food but I had better BBQ in other places. The steak in the Philly cheese steak was a little tough. Good beer selection.

P. S.

Went again as first time so good. whoops, disappointed this time. Whist service, presentation and drinks fine. Found the food to be lacking in flavour. A real shame.

H. M.

Nice place, friendly staff and the food is good. However, service takes forever and the place wasn't busy.

L. H.

Food was delicious, staff were friendly and it had a really good atmosphere.

K. W.

Our go to place.. food nice staff always friendly. Atmosphere is always good. We like that you can pick your own music from their play list.

O. H. (.

I visited here to try out the Wednesday wings deal, the chicken tasted nice, the price was appropriate and the staff were nice.

A.

Big portion really good food. If you take huge grilled plate for 37£ it's make your dinner really cheap. In two person you can't eat this. Ithink that three would have problem with this.

L. P.

Fantastic place to eat x superb food and fantastic service x

N. S.

Excellent, the food and service was great, have no problem in recommending the Smoke Haus.

A. J.

Good food, nice atmosphere, adhering to social distancing and track and trace. Prefer it to the one in Swansea to be honest. Huge portions so make sure you don't order more than you and your party can eat!

D. W.

it's the best portions we've ever had can't beat them and staff are awesome

D. B.

Since Covid the menu is limited. If you like burgers and hot dogs with a bit of pizzazz then you should be happy, but if you want a wider range if meats then this is no longer available here.

A. D.

Had the set menu that came with the lumberjack throw and eat package

e. w.

Great food, prompt service, friendly staff yet again 👍

M. L.

Came here with a group of lads one evening. We had a table for 9 and pretty much all ordered different things from the menu. The food I ordered was very good and I didn't hear any real complaints from the rest of the guys. The prices are a little high if I'm being critical but the food was nice The staff were all helpful and friendly Highlight of the night was my mate asking the waitress for her number and her completely blanking him 😂

S. R.

Absolutely amazing food and service every single time I go, always have lunch on a day trip to Cardiff, super friendly staff, shame they've only got 2 venues!

R. F.

Friendly staff, very tasty food & great range of drinks - especially if you're partial to the odd Bourbon or three!

F. D.

It's OK. Giant portions but jothing amazing.

O.

Great food, many choices and big portions. Great service, pleasant experience after lockdown. Milkshakes and deserts are worth trying as well

D. V.

The rack of ribs was a bit dry, but everything else was lovely including the service. Great value for money with large portions served up.

m. f.

Took my daughter here today for her birthday and I highly recommend it, The food and cocktails are outstanding, staff are very friendly, prices are reasonable, will definitely be back

J. K.

Always good food in the Haus. It was extremely busy when I went there but the food arrived surprisingly quickly. Very friendly & helpful staff.

G. C.

Lovely food ,staff were very helpful even though they made some mistakes with order,but sorted out straight away.will definitely be going back there ,soon hopefully.

J. G.

We went to TGIs last night and it was terrible, go here instead! Fantastic kids menu and vegetarians well catered for. Just make sure you don't order the chilli fries as they are beef chilli 😂😂

s.

I had booked this bar but when turned up it was dead so sat quickly. Has an obvious American rock theme to it which I personally like. Was not many staff on but one of the members of staff (I assume the manager) was everywhere doing everything it was very impressive. The food was outstanding & very good value especially for Cardiff. I would highly recommend

S. W.

Great menu. Service very good goosander drinks top quality. Great place.

l. w.

Amazing food will be back again

Z. L.

Great food and good atmosphere. There was only 1 girl running around like a headless chicken, taking orders, processing payments and trying to seat everyone that came in. There were 2 other staff none of which helped her eventhough she was struggling to get around to everyone. The roast Sunday dinner was a great hit with our party! In all a good experience, everyone enjoyed it and the meals were huge.

M. C.

Totally stuffed after an epic Southern Comfort Burger. Well worth a visit

A. P.

Food and staff were both lovely xxx

f. g.

Friendly helpful staff , great food

K. L.

Juicy and fantastic. Can say no more due to being pregnant with my food baby! This place is epic!!!!!

H. B.

First time here but don't think I would be back in a hurry. Allergy information needs to be updated very badly as there was basically only one meal option I could have however even then I was told "oh the sauce you picked isn't gluten free" yet it stated that on their allergen sheet they gave me and online. It was the same with the sweet potato fries, they was marked as gluten free then they wasn't and then I was told they was? Quite a lot of misinformation and I was left unsure what was and wasn't safe. The guy and the chef's was great helping me out though and made sure I had a meal but still the chicken was dry without any sauce and not much of a paprika taste to it but I was so hungry by that point. Getting the bill then took nearly 20 or more minutes and the waitress walked passed us several times and it was only us and another table there so nothing busy. When she seen us looking for her she then asked "is everything okay guys?" When we'd been waiting for the bill for ages... Nothing more I can really say about my first time here.

J. H.

Nice food cooked promptly for quite a large group of us and the waitress was very good too.

L. C.

Great food. If you love meat this is a place to go!

J. W.

Great service, excellent food.

C. G.

Brilliant food and good service. We had to wait for a table but it was peak lunch time.

B. E.

Lovely food and atmosphere is great

k. e.

Food and atmosphere was great ! Staff were fab too. Could not do enough for you. Will definitely be going back. 👌

M. C.

Convenient restaurant for the arena events. Staff very friendly and a great restaurant. Even when busy the orders arrive in good time. I had the ribs and they are massive. Very generous sized portions. Next time I will just get the half rack

V. G.

Great atmosphere,Great food but order the Mega Monster Sandwich at your own Peril

E. W.

Great food delicious cocktails! Drinks took a fair while to come but when they did they were great. Food was delicious and plentiful!

S.

Great food lovely staff

A. J.

Its one my favourite burger/hot dog places to visit in Cardiff. I highly recommend this place to tourists but also people who go to Cardiff often! And the food is super fast as well and the prices are just right!

R. S.

A really good place to eat, three of us shared the mixed grill and the ultimate dessert which were both huge! Reasonable price and a great atmosphere. Staff team were really chatty and personable 😁

B. D. B.

Good food and very good service! Asked to help get a taxi since we're not locals, and the manager was of great help!

R.

Took my mum here after a trip to the cinema. First time eating here, service is good - the staff were very friendly and welcoming. We ordered corn dogs as a starter out if curiosity - and i've craved them ever since! I had a burger as my main, quite good, chips were excellent. Tried the waffle and marshmallow desert - wouldn't try it again, sadly the waffle was dry and tough and the marshmallows don't help with that at all. Mum however had the mississippi mud pie, i trued a bit and it was awesome. Overall, a good experience.

t. a.

great service great food. I recommend the brisket sandwich was really tasty

a. t.

Lovely atmosphere, helpful staff and food was amazing 😍. Great for BBQ fans, my vegetarian daughter loved the veggie hotdog!

M. W.

Great food excellent service would come again

C. S.

Great, just great!!! My son and I came here on a Saturday evening and it was heaving with people. I expected a long wait but was staggered to have our food placed in front of us in way less than 10 minutes!! It was brought out by our very friendly and professional server. The food was lovely. We both had the hogfather burger and thoroughly enjoyed them. The food was tasty and well cooked. The décor was rustic and the atmosphere was lively and welcoming. We are coming back to Cardiff at the end of September and will definitely be returning! I highly recommend the smoke Haus to all!

a. e.

Went to the smoke haus for lunch today. Our server Lee was very helpful and very polite, food service was fast and the food was amazing!!! Will definitely recommend and will be calling back soon:)

m. w.

I think the food was decent lovely buffalo hot wings but quite expensive 2 adults n and a kid 60 quid lunch not sure if I would go back

p. s.

Visited 29/03/2018. Really amazing food, ordered Corn dogs as a starter, they came perfectly cooked & high quality hot dogs. Ordered a Jacobs Ladder for the main. Biggest rib portion I have ever seen! really nicely cooked & tender. Service was really good, would definitely come here again.

n. c.

Great food, pretty good service even when busy

T. C.

Good selection of food and portions are generous. Had the ribs with burger and can’t fault the taste. Why three stars? Well didn’t enjoy the service or to be more precise, the lack of service. Took an age to get served, food took over 30mjns to arrive and when we’re done had to find someone to ask for the bill. A shame as the food was five stars, but service brought down the score.

S. M.

Good service with friendly staff and good tasty food at reasonable prices

D. M.

Place was ok. One meal was fine. One was not so good. They did offer to recook a fresh steak again when we said it was extremely well done. As we had already waited a little while for our food. We did not want to wait again, and then one of us eat while the other watched. Would we go back? I'm not so sure...

C. W.

Meat! The brisket was tender and tasty, the baby back ribs were well cooked and flavoursome and the pulled pork was excellent. The slaw and house salad were also good. I was drinking Strathmore sparkling water but my companions had the Sam Adams pitchers and were pleased with them. Great eating and drinking!

J. J.

Came here on match day, very busy but we'd booked a table so didn't have to wait, the portions are huge (I had the ribs) so had to ask for a doggy bag. The staff are eager to please and friendly. Would highly recommend.

K. G.

Excellent food, great service. Staff can't do enough for you but aren't pushy. Great selection of alcoholic and soft drinks, both on tap and bottled. Food is expertly prepared and presented and comes in generous portions. Overall a lovely place to visit.

J. C.

Brilliant food, great beer and the most insane portions I've ever seen. Price is very fair and the staff are attentive. Great spot to meet up with your mates and line your stomachs. Parking is literally around the corner.

R. D. M.

Really good meal and great service. Would definitely come again

G. O.

Very nice place that was very clean and comfortable with plenty of seating for customers. The range of food on the menu was extensive and imaginative and of reasonable price. The staff were very polite and friendly and although it did take a while for me to be served my food I could see this was because they were busy which I see as a positive so didn't mind the wait. Will definitely return.

s. H. W. w. f.

Wow what a lush and friendly place to visit staff were out of this world great food to

G.

Food was okay, generous sized hotdogs. Facilities were okay but they was no soap. The staff were pretty appalling, terrible service, waited a very long time for our first drinks order, the waitress left before we finished giving our order when she finally arrived, and was generally impolite for the duration. Suffice to say we did not leave a tip.

G. T.

My husband loves this place (big meat eater). I find th menu rather limited and simplistic, and pricey for what is essentially a glorified burger joint. However, the service is good and the food tasty and fresh.

S. F.

Food was amazing, service was excellent, great value for money

M. R.

,I booked a table for husbands birthday. 6 people . Food ordered only took 5 minutes to arrive. Nice big portions, hot and very tasty.as value for money went, you can't go wrong.....6 empty plates. We had....new Orleans burgers this is burger and crispy chicken topper.yum!hogfather,which is a burger topped with pulled pork. Yum! Good music and very helpful staff. Total bill....6 people, 6 mains,drinks and desserts(waffles, icecream and loaded milkshakes)£101.00!!!!!bargain well worth it.

K. E.

Staff are great. Food is nice and the atmosphere is 👌

C. B.

Visited the smoke haus in the first time in over a year and again was not disappointed. Booked a table to avoid disappointment but there was loads of seating when we got there. Will definitely be back.

R. M.

great atmosphere great stuff on the wall great music and even greater food

R. B.

Decent portions sizes and great for value.

S.

Me and my brother went here on the eve of NXT Takeover Cardiff (WALTER...BIG STRONG BOY) and it was fantastic. We got the buffalo tenders to start and they were amazing. The meat was succulent and they were just the right amount of spicy for me. Then I got the Baby Bertha burger which was brilliant. It was juicy and full of flavour. Plus with it being a friday pitchers are £10, which is perfect. I would highly recommend.

C. P.

Food was good although burger a little overdone. But unfortunately the service was poor. Had to call staff over for every request. 2 girls stood talking most of time in the centre and although we arrived at 5.30pm with only 6 other people there the basics were not being checked and all ladies toilets were without loo roll. But as I said food was good.

J. C.

I visited here on a quiet monday and was pleasantly surprised with Beautiful food with fast service and attentive staff, will definitely be returning

G. R.

Very friendly staff. Excellent food with substantial portions

N. R.

Wow fantastic place to eat great atmosphere even while adhering to covid rules. Cheery staff incredible food would definitely return. Well done Smoke Haus for bringing us something different.

S. A.

Absolutely love this place! No rushing,great place to eat & chill. Always end up taking a doggy bag home, as meals are on the large side. Waiting staff always eager to make your visit perfect 👌🏼 Highly recommend

B. b.

Had a lovely family early dinner, the staff were all lovely and looked after us, the food was fantastic and the fairground milkshake was unreal. Also the beer on tap was a good pint so husband was happy

R. K.

Average to be honest, meat was nice if not a bit dry, just average, I can't think of much else to say.

m. l.

Food was pretty tasty and filling. No complaints with that. Venue is actually quite dated and worn, ripped (punctured fabric benches) seats, very old fashioned and uncomfortable chairs and just a large soulless space when it's fairly empty. Lacks character and quality furnishings I guess. I have to say that compared to TGI Friday, the menu and prices are similar, tgi gets the nod as the venues are nicer and the servers have more character and more attentive.

K. P.

Me and my girlfriend love this place! Great atmosphere, great food and great staff!

P. E.

Loved the place excellent food & the staff where exceptional

D. M.

Lovely food. Fast service

L.

Great atmosphere, very attentive staff, prompt serving of tasty food... only marked down because the caesar salad was served on mixed leaves instead of green lettuce and far too many croutons which both spoilt the taste. Otherwise great!

C. C.

Called in earlier on the off chance and had a wonderful welcome. Seated away from the door. Really friendly and welcoming staff all round. Ordered a medium rib-eye, delicious. Really great experience, thankyou

C. R.

Amazing food, great price, its awesome.

T. A.

Nice food, although a little dry. Love the decor and the music, very eclectic and quirky. Really lovely staff, too. Good cider and beer choice, and fairly priced.

T. S.

I was very much looking forward to visiting this restaurant. I love smoke houses. To start with the service was great and the staff were helpful and friendly. The food however wasnt as good. The chips were honestly some of the best I've ever had. The burger the worst, it was a BBQ burger with pulled pork. The burger was over cooked and therefore dry and the was no BBQ sauce to be seen so your left with a dry overcooked burger with dry pulled pork making it vrry difficult to eat.

M.

I came here for my birthday in December. We booked in advance and the table was ready when we arrived. The food was good and we all had a good time. The menu was varied and we were all satisfied 😊

O. J.

Both the food and customer service were amazing. Will definantly be recommending to others.

M. G.

Good atmosphere and reasonable price. The brisket tasted OK, but was butchered by someone who had no idea how to do it. Or maybe they run out of sharp knives. The ribs were a bit oversmoked and thus bitter. Almost like they used liquid smoke on them. "Dryslaw" was amazing!

G. S.

Possibly my most favourite place in the world! You must get the Mississippi mud pie!

S. H.

Visited 11/1/2018.. 3 adults 2 children. Excellent food..very tasty meat falling off bone..melt. in the mouth no need for knife n fork...just used hands😄...5 meals 1 round of drinks £80 which I consider good value for what we had

O. R.

Good food and Great portions But lost points for milkshake tasting like a weak nesquik flavour, with stale tasting donuts. and staff who obviously don't know a thing about customer service considering with two tables and three floor staff we still had to approach the bar to pay our bill

R. K.

Great atmosphere and good food. But the service is slow. Staff took our drinks and starter order. Drinks took a long time to come. Then we had to ask twice to order our main. Very unprofessional

S. T.

Loved this restaurant. Very nice food. Service was a bit slow but if your not in a rush then the food is worth it. Location is good, near to shops and the motorpoint arena.

L. S.

It was ok, not my kind of place not being a big meat eater but the rest of the family enjoyed the food. Nice friendly staff and service was quick. I will say it's one of the nicest caesar salads I've had.

R. W.

Great place for a burger or hot dog. Good music too.

K. M.

This is the first time in my life I've ever felt drunk from a food overload. Had to stop the car on the drive home as I couldn't even drive. Made the mistake of ordering the mixed grill without really reading the menu. It was comparable to going to a local farm and eating all their live stock, whilst also being thick enough to order sides. Tried to give the left overs to a homeless man who had been outside, but he had moved on, so spent 2 days feeling like a was going to die from meat overload and almost converted to a vegan!! Would definitely make these mistakes again

K. H.

Nice food large portion s reasonable prices would go again

M. T.

Visiting The Smoke Haus is an ultimate indulgence - I sometimes skip a meal before going because I know I’m going to absolutely stuff my face with all the delicious menu items I can get my hands on. Rack of baby ribs, brisket, wings. YUM. All of it. Probably not overly suitable for vegetarians, but you might’ve guessed that from a smoke house.

C. D.

Super friendly staff, amazing food, overall a great experience.

E. B.

Good service and friendly staff. The food is very basic and a little costly for what you get, but tasty none the less. It's not somewhere I'd choose to go myself, but we all had a nice evening.

W. H.

Brilliant place!! Food was excellent and sooo much of it 10/10

A. E.

Quite empty during the week. Home smoked meats. Staff are very good on offering advice on food. The pit gravy is AMAZING and even if you just have this with skin-on chips you will have a great time.

S. T.

Great food and big portions, I struggled with the mini mixed grill!

K. P.

Tucked away but we'll worth a visit. The atmosphere is good, the food is scrumptious, especially those fries, and the staff are friendly and helpful. Did I mention the fries? Get the fries!

G. W.

Great vibes, friendly and helpful service. The food is outstanding, portions are really big.. With definitely come back.

J. B.

Great service, tasty food, large portions. I tried the doughnut burger and it was really nice! The corn dog starter was also great, four quite large corn dogs!

S. H.

I fell in love with this place on the first visit. Amazing food, and large portions. Staff always seem friendly too. Good mix of classic music with a rock edge generally. Love it!

C. E.

Pretty guff food, propped up by fairly cheery service. Could have been so much better

A. H.

Some great food, real filling and full of flavour had a single stacked burger... Though double burgers would take a mean stomach to finish off.. Great, fast and friendly service and well priced for what you're getting! Will be visiting again!

N. H.

Up here for the night and needed a dirty burger before the show. This was convenient, and after 20 min wait had a decent meal. Bit pricier than what I'd normally go for but good portion for the price.

N. G.

Took girlfriend got good amazing food would recommend to everyone.

D. L.

A surprising turn on. Geraint Matthews, England.

P. P.

In my opinion this is the best place to eat in Cardiff!! A variety of tasty food with a lovely atmosphere and layout. Not the best menu if you don’t eat meat but definitely worth going if you want to leave feeling full.

p. l.

Was recommended this place and I'm glad I was food is amazing

M. L.

Greeted by friendly and polite staff. Food was cooked to perfection and huge portions. Would most definitely recommend visiting The Smoke Haus, you will not be disappointed. We will be returning again.

M. S.

Ate here today with my friend and my three grandchildren. The service was excellent nothing was too much trouble. We didn't wait long after ordering for it to be served and it was delicious and plenty of it.definitely be paying another visit. Highly recommended.

M. P.

Awesome friendly polite staff.. the burger was awesome in taste.. daughter said the ribs was delicious... she had sauce up to her elbow.. its clean and highly recommended.. yum yum

R. C.

I had an excellent burger here this afternoon. One of the best I've ever had in fact. Good service, friendly staff and a really nice place. Recommended.

A. D.

Food here is nice. I had the chicken wings which are huge. Some of the other menu choices are okay like.the sandwiches. Portions are huge. Usually I can't finish them. Atmosphere is good. Lively music.

M. G.

Beautiful food, fantasticaly cooked and full of flavour. Great venue, fab staff, good choice of drinks if slightly on the expensive side but other restaurants in town charge much more.

H. W.

Absolutely love the food here, it's right up my street! Really great atmosphere here every time I come and really nice friendly staff. My favourite place to eat out.

T. A.

1st time here was early so pretty dead, the food was amazing 100% recommend ⭐⭐⭐⭐⭐😍

R. S.

Great place if you like meat, was super meaty! In fact there was so much meat we couldn't eat it all so they gave us a doggy bag to take the rest home. Was quite loud, dark and busy so not the best place for a quiet romantic meal but great if there's a crowd of you.

D. T.

Such good food at amazing value. Will be visiting again and again.

J. M.

Amazing food at a great price. I would highly recommend a visit.

l. a.

Great food and service here. Only go if hungry as plate sizes are big. Cheesy chilli chips are a must. Music is great a you can log in via the website and pick your tunes. Awesome !!!!

E. R.

All members of staff were amazing tonight, I was so embarrassed waited for my date for 2 hours to not turn up but the staff knew that and were amazing and didn't even charge me for what I had....literally cheered me up when I was down.

J. E.

Can't fault the food and service here.. food is tasty hot and well priced

J. C.

Walked by here the other day and randomly decided today to step in and try it, massively impressed the food was outstanding in taste and quantity only had a main and had no room for anything else, the drinks were fab had a normal coke with dinner was served quickly and ice cold, then went onto cocktails and drinks afterwards all were amazing and tasted amazing staff was also outstanding and polite will 100 percent be going back in a couple of weeks

A. M.

Another amazing meal at the smoke Haus Cardiff lovely food ❤️

S. P.

Best place for food I have found in a long time. Really big portions and really good quality food. X

J. D.

I went to the Smoke Haus with my partner and 11 friends and the food was amazing. Ordered New York Strip Steak with Chips and Slaw. The Steak was cooked to perfection and the chips are to die for. The house slaw is also amazing. Will definitely be going back again as soon as I can.

J. W.

Lovely food,great staff and nice atmosphere

K. W.

Great variety in food that tastes as good as it looks. Would highly recommend as its warm friendly an welcoming staff do a great job. Its cosy relaxed atmosphere is perfect for any occasion.

R. C.

The food was fantastic. The staff were attentive but not intrusive.. would recommend this eatery to anybody !!!

G. d. R.

Really nice place to meet friends, drink a nice cold beer and eat a really good meat! The menu offer lot of choices. I preferred a burger but the pork ribs were amazing looking!

l. w.

Couldt fault the food or the service only down side was phone to say that we were running a little so might be 15 mins late but was told that we hasn't confirmed the booking when we had and they siad they had been leaving us voice mails but we had not received them. Still got the table no problem so overall happy

J. W.

Good for large parties or couples. American sized plates at a reasonable price, do not come unless starving. In the likely event you don't finish be sure to ask for the food to be wrapped up!

S. R.

Lovely atmosphere in here. We enjoyed our meal .

P. C.

Great rock music, with an 80's rock club feel, the staff are patient and the food is very good, and my god you get a lot of it! Loses a star because the booze was twice the price of the average that I would expect to pay in Cardiff.

B. L.

Great food. We had a mixed grill between two very filling would recommend 3-4. Great service had a lovely waitress carys. All in all had a really great meal.

M. D.

Food is great but the service this time was awful Ordered our food it took 20mins for our nachos to come all that cooking must have been really hard but then another 25 mins and still no main course When I spoke to the manager to ask where our food was (no sorry) but waffled on about not putting mains on until starters had been cleared and they had a large party in !! Not my problem but I advised that when we arrived there were only 6 other people in the restaurant still no sorry shame really as it would have made all the difference to our evening meal 😠😠

C. G.

Very nice..food lovely...nice size...good service....good prices...recommend...Will return...

M. A.

A busy place! The staff were very efficient and friendly and all the food arrived quickly and was very tasty! Excellent milkshakes too.

A. B.

Quantity and quality are good value for the money. However, they didn't ask how we'd like our meat and the doughnut on the megamilkshake was dry. Apart from these minor issues, great stuff.

E. D.

Great, helpful staff. Nothing was too much trouble for any of them, despite being fairly busy. Food served in a reasonable time.

L. M.

Really good food and friendly service staff. We ordered various items from the menu from nachos to the donut burger and it was all really tasty! I would recommend the brisket it was yummy!

J. F.

great place for food and drinks, really good value for money

J. P.

Food was decent but portion sizes to big, personally I'd prefer smaller portions and items being slightly cheaper. Saying that though the price is good for what you get.

P. M.

Good service/ average food

D. L.

Good service, nice food, would call in again

L. M.

good atmosphere relaxed place reasonable drinks staff friendly jessica who served us .👌👌

J. L. (.

I went for the 12oz Rib Eye steak and I can genuinely say it was one of the best steaks I've ever had. Actually cooked to how I like it. Friendly atmosphere and the music was great too.

D. W.

Food was OK, room for improvement. Brisket not as succulent as Hickorys. Chips were, however, a highlight, especially with the rub. Decent service and friendly staff

c.

Perfectly cooked scrummyness. If only there was one near where I live. Everytime we are in Cardiff. We always make the effort to come to the wonderful restaurant. As I type I want the ribs. So succulent. You must come here.

C. T.

A lovely (and large!) slice of decadent Americana. The prices feel a little intimidating, but are definitely balanced with the portion sizes! My partner ordered a hot-dog, and it made me feel incredibly emasculated. My last visit involved chips topped with bacon and donuts, chicken and waffles (with a strawberry jam dip?!) and regular bites of my friends corndogs. Corndogs are a thing I became strangely intrigued with as a child when they appeared in a videogame, and it turns out they're just as delicious as my young brain imagined. My choices were some of the "silliest" items on the menu (along with the donut burger) but my friends had a few more conventional dishes. The aforementioned hotdog, burgers, BBQ chicken wings and such. All our portions were large. All our meals were delicious. We left massively satisfied and in need of a century-long nap.

G. F.

Amazing large portions, great value

W. M.

Good size portion of food don't take much to please me - ohh yeah and the food tasted great as well

T. B.

I had a great experience here . Guinness was top notch and bar man Charlie was so helpful . Thanks again man for your help in choosing which pubs to hit up for tonight . Catch ya again 🤘🍺🙏

I. F.

Good food and choice. Ample portions wide selection of drinks. Very helpful and friendly staff. Chairs tatty need re upholstering

D. M.

My family and I have visited the smoke haus twice now and I have to say it is my favourite restraunt by far . The staff are amazing and are really attentive and helpful . The food is out of this world. Thanks for an amazing experience looking forward to seeing you again.. kind regards Donna.

T. S.

Large portions for a good price. Being Canadian I should have tried somewhere more native to Wales, but the food was excellent none the less.

R. (.

Great food, always the same, no unpleasant surprises. Friendly and helpful staff. A must-visit when in search for huge non-vegan meals.

H.

Always great, friendly staff, good food portions for the price. One of my go to's when in Cardiff

k. c.

Food was amazing very big portion's lovely atmosphere quick an pleasant service would definitely go there again

D. A. D.

Very nice warm place. Good rest with a hot tea in a rainy day

S. O.

The food was good, the staff are friendly and nice and they play some really good music but it was a little loud. Also the meat seemed to be a bit overdone for my liking. And the toilets were a little smelly.

J. T.

Awsum!!! If you like your ribs this is the place to come! And in the week they do great deals like wing wensday " each as much as you like " what would be even better is if they served German Ale :0)

m. r.

Really nice food, cheesy chips are amazing.

S. L.

Food is always delicious! Staff are very friendly. I like how you can request songs, song list could do with an update though.

P. W.

Very good service, very full plates on the meat dishes

P. S.

Staff were so lovely and easy to talk to and food was so good!!🤌🏽

D. G.

I loved the atmosphere, but the food was mediocre for its price. Portions were quite large, but my food wasn't very hot. It's not bad in general, but simply had higher expectations.

O. B.

Good atmosphere, great food if you're into American BBQ'd meats. Personally I am vegetarian so perhaps wasn't the best option

S.

Nice food. Even though they were busy didn't wait long to be served. Proper music.

m. r.

Great grub, lowsy servers that are in serious need of training.. Server leant over us with palms on the table taking my order without a note pad repeating my order back wrong coughing over me in the process whilst his colleague walked about the tables dragging his feet like a child in his dad's shoes, and continued to do so during the course of our stay, and not sure whether he'd washed recently because the B.O. Was enough to put you off what was actually good food!! Have a word management!

B. T.

Squeezed us in evev though they were flat out, great selection of beers, staff were awesome, food was top notch! Highly recommend.

A. D.

Really big and tasty burgers. Went on a match day so was quite busy but that didn't affect the serving quality and we weren't rushed. Would go back

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