Reviews of Toby Carvery Cardiff Gate. (Restaurant) in Cardiff (South Glamorgan).
Toby Carvery Cardiff Gate
Cedar House, Cardiff Gate Business Park, Pontprennau, Cardiff CF23 8RD, United Kingdom
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Information of Toby Carvery Cardiff Gate, Restaurant in Cardiff (South Glamorgan)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Open hours of Toby Carvery Cardiff Gate
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Reviews of Toby Carvery Cardiff Gate
K. H.
Great, arrived with no reservation but were offered a table in the bar. Ordered drinks and paid for carvery. Queue was a bit long but staff were non stop, pure effort on their behalf. Tables were being cleared and cleaned everywhere, absolutely great service, great food and the staff were fantastic. Will definitely visit again, wanna try that bottomless breakfast!!
T. B.
It was handy and welcome on a day of summer thunderstorms.
Maybe 70% full, but served right away.
Choice of 4 roast meats and good selection of veg. Everything was hot, fresh and very tasty.
Deserts were a sundae for one of us and seasonal crumble for the other.
Would happily return.
J. W.
Always a good carvery, beef was excellent today. Reason I gave it 3 stars is because it always seems to be too hot and stuffy in the dining area, couldn't wait to get out. A member of staff did open one window a little bit but wasn't enough. Another customer had to open more
H. H.
Update Jan 2022 - Friday night carvery
Still 5 stars. Chloe our waitress was superb. Autism accommodated discreetly and food was still absolutely delicious! Excellent quality food.
Upgrade to 5 stars.
Visited Sunday and the carvery was delicious, well organised and fully stocked. Staff friendly. Well worth the money.
We weren't rushed from our table. Clean, well lit and seems like it's the better of the Carverys in Cardiff. Would recommend. Asked for quiet table due to autism and they seated us perfectly well.
J. W.
Dinner was ok. I went with my two children. I remember why we used to go to Toby carvery because it was value for your money, now its overpriced and the quality of the food is not as good plus the service chef side could do with a Happy pill. Little bit of an attitude, i didn't expect. Most servers are happy to serve you. I mentioned the plastic serving spoons were extremely hot and customers could not serve their food as it burnt your hands. He told us that there were napkins on the top of the counter. He didn't try to help just expected us to know. Potatoes were hard and for £11.99 i was disappointed. We ordered starter but took ages so we scrapped it. Think i will be cooking roast next sunday and saving myself the best part of £40.
S. B.
Yes it was lovely day as we had a group of us it catered for us all food was lovely deserts to die for yes we all had a lovely and will definitely book again.
The only downside was no transport service via bus service outside the venue. think that needs looking into as the bus thats operating are not close enough .
And people had to walk on dangerous roads! Hopfully this would be resolved im sure you would have bus loads attending if that was put into place .
C. M.
The restaurant is very clean, the staff really helpful and friendly.
The carvery was tasty. The meat nice and tender.
Will definitely go again
T. C.
Very average experience. It was a Sunday afternoon and service was terribly slow. The food however was quite good. I would like to see a better range of accompanying vegetables to go with the meat.
K. A.
I've never had a bad food experience at this Toby Inn. Of course, depending on what time you go and especially if it's mega busy, some things aren't available, which can be disappointing but NEVER enough to ruin anyone's day. There are always plenty of other things to choose from. No, I don't work for them 🤭😆
N. B.
This is a lovely family place to be, the food is very nice. Lovely place to relax and unwind for couple of hours inside the restraunt and out in the garden.
Free parking for customers
I've just updated from 4 star to 5 as went back today and was greated by lovely happy smiling staff compared to last visit and that makes a big difference when being welcomed into a restraunt or anywhere. The children love it too so definitely a must for families.
D. A.
It's a standard Toby Carvery what can I say, except the waitress was very slow in coming over and considering it was quiet. No, apologies for keeping you. Food was nice as always.
D. T.
Very happy and smiley waitress tracie leigh. An absolute credit to the restaurant.
I. F.
Some of the items had been cooked too much but the food was still delicious but there was no fried bread, unless you have got to ask for it?
J. P.
The staff were lovely and welcoming, really could not fault them. Food was lovely also.
T. C.
Great location in Cardiff Gate with easy access from the M4 and A48. There is plentiful parking space outside, but a little confusing with whether you need to pay for the pay and display.
Prices are very good for the amount of food you can have, but that’s all the positives.
Negatives... firstly Carvers are very poor and inconsistent, the last few times I’ve been with my family has raised a few eye brows with the tiny slithers of meat. Secondly, they are very slow with the bills and expect to wait a while to pay.
Update 03/18 - This branch has been recently refurbished much more brighter and modern. Have increased ratings because the last two visits have been much better.
D. J.
Usual Toby experience, called in for the 4.99 breakfast, on the whole good, but bacon dried out and fried eggs hard, after being kept hot under lamps, so had to wait for freshly cooked eggs and bacon
d. W.
We went to the Toby Carvery, Cardiff Gate, for Christmas Day. From beginning to end the food was excellent. The starter, main and the desert was brilliant. The staff were very relaxed and efficient giving us plenty of time not rushing us at all. I first thought that the Christmas was expensive but considering the quality, atmosphere and service it was worth every penny. I would like a special thanks to Debbie and chef though the rest of the staff were also very pleasant and happy to be there. Ten out of ten.
C. R.
Great experience at the cardiff gate restaurant tonight.
Food was lovely and replenished so fresh and hot.
All of the staff we spoke to were helpful and friendly.
Chloe was our waitress and she was fab so helpful, attentive and happy. She was like this with all the tables she was serving so definitely an assist to your restaurant.
We also took advantage of the 50% off deal our bill came to £23 for 4 people including drinks which is a great deal.
T. E.
Love this place, service, quality of food and value for money deserves the 5 star rating. If you love a good, honest, traditional sunday lunch look no further.
D. K.
A relaxed atmosphere, the food was excellent. Had an enjoyable family meal.
P. D.
Very clean, nice staff, food nice the only thing I did not like was the peas and carrots but the rest was great worth pulling off the motorway for a nice meal
E. W.
Welcoming atmosphere, beautiful food, and fantastic service from Sam, xxx
J. C.
Regularly come to this particular Toby carvery as always receive the best service and never disappointed with the food. Staff always friendly, place always clean, would highly recommend.
A. C.
Friendly staff, didn't have a carvery, we ate from the menu. The food was lovely. No problem with parking. We'll be back...👍
M. D.
I went there and really enjoy myself the food was wonderful, I had beef and pork are loads of vegetables, the staff was lovely, keep up the good work, I will be back.
A. R.
Great breakfast this morning good value friendly staff &very welcoming, same can't be said for Toby in whitchurch on numerous occasions we have turned up on a Friday to find it closed not very impressed with this no staff apparently don't think this is good enough, we will be going back to Cardiff Gate on Wednesday for another breakfast can't wait well done to all staff.
M. K.
Food isn't great. Turkey was dry as sand. Some of the vegetables were cold. But certainly edible and you won't leave hungry since you can eat as much as you want beyond the allowed 2 thin slices of meat for the regular plate size.
Wasn't easy to get seated as the two people at the reception apparently had to finish their chat first with us standing right in front of them waiting. Waitress was very nice, though.
s. s.
Best toby carvery in the area. 10/10. Always have the veg and meat you expect at a toby and service is good too.
C. M.
Much improvement now back to a little more normality after covid restrictions been lifted food was good but no Beef or Pork available as was not ready to be put out!
S. H.
Just had a carvery here, great place,sat in the garden afterwards and felt like I was in the country side and not next to the M4, wonderful little gem.
K. M.
Food was excellent, fresh & hot. All dishes full to the top. Very busy and staff were coping excellent. Well done to the manager & her team.
m. T.
Ok standard carvery. ..excellent service. ..nice big car park.
A. M.
Food from carvery was good but not hot enough,staff were very friendly and helpful, restaurant was clean and well presented.
Definately would visit again.
Had the food been hotter I would have given 5stars.
p. w.
I ate too much! Very spacious restaurant, popular with the locals and travellers alike.
J. N.
Popped in for breakfast this morning with my family. We had a lovely young lady Vicky who welcomed us and couldn't do enough for us, whilst cleaning tables and serving.
The food was hot which is especially great for my fussy husband. Eggs were cooked perfectly too.
All in all it was a wonderful sunday morning breakfast. Will definitely be returning next week.
R. S.
Excellent food and value for money. Waitress fantastic, cheerful helpful and a credit to Toby Carvery
f.
We were a little disappointed that when we went on a Sunday there wasn't much choice of veg as normally there's additional to the weekday carvery but the meal in itself was very tasty.
P. E.
Great food and wonderful service from Della, she was right lovely
L. W.
Ordered food for collection food was great not very well organised a bit expensive
T. A.
Excellent customer service, food was lovely, definitely will be going again
S. F.
I don't mind this but the veg is always strangeto me, I love my broccoli and green beans and the stuffing this week was under cooked but your own dinner is always better I guess. Staff are amazing and the desserts are crazy yummy. It was busy but we did go on a Sunday so to be expected.
V. S.
Called on the way to Pembrokeshire. Typical carvery, much of the veg was only just warm. The beef was lovely but turkey was very dry.
Staff very pleasant & helpful.
C. G.
Gorgeous food, good drinks selection, excellent service, very happy and come everytime I stay nearby!
T. C.
Food is good, but not to happy seeing a rat running around outside in the car park as we were leaving.
n. e.
We have just come home after xmas dinner,,and what a lovely time we had thank you for such a pleasant day, we missed out last year and was dreading you being closed this yeat. Well fed now settling down for a nanna nap. Huge thank you to the waiting staff x x 😊
H. G.
Had a nice carvery. Could have done with the food being a bit hotter though.
j. h.
Good always good here but very little veg on offer
M. W.
It's was nice not much vegetables this time but staff really nice and friendly and good atmosphere.
j. c.
Everything was lovely, our server was exceptionally friendly !
R. C.
Booked ahead. No wait although fairly busy. Good choice of food, good portions of meat nice and hot. Veg neither undercooked or overcooked
j. w.
I haven't been for a while ..i really fancied a roast dinner i went with my daughter..the staff were really welcoming we had turkey and we were not dissapointed...we had a good portion of turkey and lashings of veg and gravy ..too full for dessert ..we will definitely be returning
A. N.
It's OK for a carvery but due to my husbands work hours we usually turn up at 8 pm. Yes I know they shut at 10 pm. But I do object to the very loud obviously pointed frantic hoovering and loud banging behind our table when we are trying to have a conversation!
If you shut at 10, then the hoovering etc. Should be done after your customers have left, not while they are trying to celebrate someone's birthday.
Or otherwise shut at 9.30 to do your cleaning .
I find it most distracting when the waitresses are trying to get rid of us before closing time!
d. l.
Delicious carvery staff were brilliant they let us in even though it was fully booked.
D. M.
Typical carvery, had nice and fresh veg, very very quiet at 3pm.
K. W.
Booked our table for 12 at 19.10 and all was accepted at time of booking, only for us to arrive and be told they can't sit us together as there was not enough room, and had to wait a further 25 minutes to get sat in back to back booths. We asked what vegan options were available and was told all bar one was available (there was only three) only to be told the main I wanted to order was out of stock leaving us with only one option. We eventually got called to the carvery at 21.00 nearly 2 hours after we had arrived. Upon getting to the serving counter we found that our waitress had only put 1 order of the vegan option through although we had ordered two leaving me waiting at the counter a further 10 mins. To the chefs credit they were very apologetic and handled the situation promptly. Can't complain about the food it was what you expect from a carvery, but the manager/assistant manager (I'm assuming as she was the only one in her own clothes and no uniform) was an absolute nightmare to deal with and was quite rude to us throughout as she was our waiter, constantly sighing and leaving our tables shaking her head even though we were calm and understanding. Credit to the rest of the staff for keeping a cool head and friendly demeanor in what seemed like a very busy night, they definitely saved it from a far worse rating.
S. P.
Standard carvery, went for the breakfast and it was what you'd expect, they need new toasters though, took an age.
C. S.
Lovely food and polite friendly service.
S. P.
Late booking for sunday lunch on a day out. Friendly staff, had lamb as only sundays they do it and it was lovely. Plenty to choose from and chef's friendly. Have been before for breakfast which is great as well. Will be calling in again.
f. B.
Very busy, but food was hot and fresh, staff friendly
B. M.
Nice Sunday roast didn't have to book serves till 9
A. S.
Added a star as I meant to rate it as 4. Sorry not sure what happened. Typical carvery menu I had all the meats and has an impressive amount. Really enjoyed it.
E. J.
Beautiful food, amazing service, nothing was to much trouble. Cant wait to go again.
E. W.
Poppy provided us with an amazing service this evening and we thoroughly enjoyed our meal. Next time we visit we will tip double as had no cash this evening!! Thank you so much Poppy!
E. J.
Not the tastiest though it's okay for a Sunday lunch. Quick service, nice staff. It does get busy on a Sunday so I would suggest to book
A. L.
Looking for a bite to eat while waiting for MOT. Popped into this Toby Cavery and customer service was spot on. Lady at the desk was friendly and engaging made me feel welcome. Pleasant experience!
A. S.
Great service,good food!!
J. S.
Went with a friend for breakfast. Plenty of food which was lovely and hot. As much as you want and as many tea and coffee as well. Had a great time. 👍
P. P.
Nice impromptu visit friendly staff nice portions and tasty.!!
M. D.
Great Customer Service and good value for money
c. c.
Had a lovely meal here with my partner all staff members where so happy you could hear them singing you are doing an amazing job considering the years we have had with covid please keep up with the good work and don't stop being yourself.
B. N.
We have only had breakfast here many times, it is an all you can eat buffet including toast, for £4.99 plus extra for tea & coffee. The food is always very nice & the staff are lovely, I personally like my food piping hot & it was warm yesterday, but still very enjoyable & definitely worth the money👍
N. L.
Favourite Toby Carvery, staff are so friendly and helpful and always a lovely atmosphere
J.
Great staff, meal and value. Thank you
J. M.
Got to be early when the 50% offer is on all meat gone by 7.30pm when normal they still shut at 9pm but good food and staff
N. P.
Lovely friendly staff nice food no pressure and no covid Gestapo 😁.
Well that was then but now the covid madness has returned 😐
G. H.
LOVE LOVE LOVE this place! Probably only come here 3 or 4 times a year, for birthday/Christmas meals etc, but have NEVER had a bad experience here. Staff are lovely and can't do enough. Warm welcome! And it's local to where I grew up/visit every few weeks. Thank you Toby Carvery Cardiff Gate! :-) x
M. C.
Staff service was excellent as was the carvery.
D. m.
Food was really nice, my only complaint is the spoon handles were very hot, yes there was a sign but didn't notice it till after,
F. M.
Friendly waitress service, food was delicious,
M. N.
Great place for a traditional Sunday roast, with great friendly and helpful staff
C. K.
Great place good food Great staff 👍
m. r.
Everything,all staff well manerd and polite.
c. s.
Absolutely fantastic evening, all covid measures was in place, meal was lovely served hot and plenty of it. Tracie our server went above and beyond to insure we had a pleasant visit for my daughter's 30th birthday. We will definitely be going back. All staff were very polite and helpful. Highly recommended.
C. E.
Five stars literally love this place staff are excellent food is amazing the chefs are nice and it’s a very welcoming place it’s all clean and staff are sooo happy to help always legit is my favourite restaurant brilliant for dates and family meals all sorts
L. S.
Been a few times and so far so good. Food good and friendly staff
J. J.
Love a Toby Carvery!
Good service.
Anything that had ran out was quickly replaced (roast potatoes and gravy).
A. W.
A nice, good value place to eat with the family
J. B.
With lockdown eased it was lovely to have a carvery. It was all sensibly managed. The turkey and veg were lovely as always. My wife was gutted the pork is no longer offered and the lamb was not available. However, what we had was lovely. Special praise to the always cheery staff who were so helpful, attentative and warm. They make this place so good - not just the food!
M. M.
Was only a short stop. 2 dinners. Tables had food on from previous customers, apart from this, staff and food were both great
D. A.
Booked a table online, as they are pretty busy this time of year. Carvery was lovely and hot!...rather than warm. They really need to put extra staff behind the bar and serving the carvery. My friends and I waited around 12-15mins to get our food and the queue was getting longer and longer. Have to say the staff are really good.
S. B.
Lovely food and friendly staff
A. T.
Nicest carvery ive had in a long time! They had ran out of pork and turkey though, but i think that was because of the 50% off mains offer they were running, they were likely a lot busier than usual so it would have been hard to predict how much to cook. Staff were lovely and the food also!
D. W.
I haven't been to this carvery for a while and was surprised how quiet it was there as in the past it was really busy on a Friday night. It did start to get a bit busier later on. As usual I really enjoyed my food although the stuffing seemed to have been on display a long time as it was very hard. Yet again the staff seemed to go the extra mile to make sure your visit is a pleasant one they are so friendly and helpful. Well done to them.
H. N.
This is probably the best Toby in the area. Chains vary from venue to venue, this rates higher than most of its type.
P. E.
Four stars is just a shade generous. We called in for lunch, and found the carvery lunch to be very good value. OK the veg was a little cold but for the money we paid it was excellent value. I would happily pay a bit more for a little for more quality. Having said that a lot of people around us clearly were regulars who seemed to meet each other for lunch every week. So they must be doing something right:)
A.
Food and the staff are 1st class. Always friendly and polite and I really enjoy coming back here.
S. H.
Great experience. Didn't have to wait long, food wad great and waitress (I think she had red hair) was so lovely!
C.
Great place to go for brekie especially if you spending the night in the ibis hotel around the corner, same times for service as every other Toby
M. T.
Lovely carvery, nice and hot!
J. L.
Excellent service at the Toby Carvery this evening. I have an intolerance to rapeseed oil which is rarely known; they took the time before I arrived to prepare options for me so I could have the same as everyone else and at the same time. I couldn’t ask for better service and they did this without me even asking! I’ll look forward to going back again soon.
J. N.
Good food, friendly service. Good value
C.
Food was good hosts where excellent relaxing and clean environment totally enjoyed
a. d.
Lovely breakfast first one since covid began.
R. G.
A great meeting place, halfway between were our families live. We all opted for the carvery and it was lovely. As it was a birthday celebration I asked if it was alright to bring a cake and was told it was no problem at all. The waitress (Kayleigh) took the cake and added some candles and served it to our table where the wait staff joined us to sing happy birthday to the birthday boy. Altogether a wonderful experience.
T. N.
Went on Thursday 21st and despite arriving late in the evening 22:10 both bar staff were very friendly and welcoming. The chef that served us was lovely and even gave us a tad more meat as it was the end of the night.
We had two of the regular size carvery and both were good portions, slightly more than I could handle 😊. Everything was cooked beautifully and the meat was very tender.
It really was the staff the made the experience worth while, would definitely recommend to a freind 5/5 stars
p. o.
Unfortunately on this occasion the food and service was only average. Tasteless gravy, the beef was very fatty and no condiments. Supposedly you have to ask a server for them as they are not put out due to allergies....trouble was you couldnt get a server unless you shouted to one as they ran past....
H.
Always have a lovely Carvery here!
P. D. S.
The food was quite good, the place looked good and clean however the service wasn't great. There was a lack of professionalism since the way in to the way out especially as one of the chefs was quite rude to another customer. Firstly, no greetings from the chef snd his face was like he hated being there. Then while I was being served, he demanded another customer in the queue to put his mask correctly. His tone of voice was quite bad. Its not his place to tell people to put mask. He is a chef and should treat customers nicely and cook good food. The guy was wearing a mask anyway.
M. K.
Lovely environment
Friendly staff and fab meal
.
C. N. R.
We've never had a bad meal at this place. We really like the set up, like the idea of unlimited soft drinks without the need to go to the bar again. The only thing that has stopped us putting a 5* is that when it's busy you do have to wait in the queue for food. They could maybe have two people serving and cutting the meat when that queue is large, just an idea? We'd have no problem recommending the Toby Carvery, the food good. We're giving 4.5*'s, just 1/2 star off for the queues when busy. That said they are busy for a reason ;-)!
S. C.
Nice place with a nice feel to it. There is also a decent sized beer garden for the nicer weather. I've eaten here in the past but not recently so can't comment on food although the smell is very tempting. I tend to just meet up for a drink nowadays.
It's better now that the parking is free. I know customers could claim money off their food bill before but it's easier now you just have to log your car registration at the bar.
Not really much else I can comment on.
S. J. (.
It was a fairly quiet night, although there were a few kids present. The choices of meat were great, veg was nice, not a fan of blanched carrots. They serve Mustard gravy, rather, gravy with mustard seeds and it's great! Beef gravy is some of the best I've had, all their gravy is thick and hearty. The deserts menu is nice and varied. Would go back again, soon even.
s. 1.
Great Breakfast !!
Very good food !!
M. W.
Was a 5 hour wait for bookings, but sat outside to eat and got a table straight away. Excellent service and amazing food.
N. U.
Whilst food mostly delicious if some over-cooked, it was, as often the case, barely warm. Our main gripe tonight, which will deter us from visiting again early evening (5.30 to 7) was the waiting in the queue! It must have taken 45 minutes as we watched mainly one cook carve what meat was there! Not only did diners have to ask if replacement meats were coming but the cook had to desert her position to get them AND to refill the gravy! In addition, most veggies took ages to refresh, hence getting cool!
So very disappointed there weren't enough staff working even though it was so busy we had to eat in the bar! And as we left 6 empty tables with dirty plates hadn't been cleared!!!
r. b.
Wow.. service is absolutely outstanding! The staff are so kind! Completely different experience the our visit at the Masons!
Highly recommend this Toby to anybody!
If I could eat there every night I would!
The staff go above and beyond!
Such a difference between to the two restaurants- the are worlds apart on customer service!
R. Y.
Lovely roast dinner. Fab service. Make sure you book they do get busy.
K. P.
Staff and service was good .very friendly ..Nice food ..many thanks to tracie leigh
L. J.
Beautiful food, great service and very welcoming. Been here regularly for a while and now at the point where my children are known and fussed by the staff which is a very nice feeling.
A. T.
Came here with my daughter as we are staying at the Ibis. Food was like warm what has happened to the fluffy roasts? The roasts I had where potatoes still with there skin on covered in gravy (now I know why) the potatoes were hard couldn't even cut through them. The meat on the other had was delicious
. The pasta was dried up on the servery, not appetizing at all.
R. E.
A little wait but no more than 15 minutes but once we sat down at the table, the service was excellent. Food was brilliant. Staff friendly and the restaurant tidy. Staff asking if everything was alright once we had sat down with the food. Always a five star rating.
g. g.
It was awesome dinner I loved it so did my family I can't wait to go again I ordered turkey dinner I am a slow eater but it stayed warm the hole time we were there it is a tick in my books
S. W.
All the staff were miserable apart from the Lady with the pink hair, she was absolutely lovely. So attentive and friendly made us feel so welcome. Something that the others didnt do.. nothing was too much trouble. She deserves to be recognised. Amazing customer service from her
D.
Not the best but I put that down to the time we were there. The veg was so dry it had to be scraped from the pans. The staff were polite but they could see the carvery shouldn't have been served. People came in after me and I can't imagine what their carvery must have been like.
I will give it another try one day and hopefully the food will be better.
G. M.
Great food as always, and friendly service, particularly from Soph, who attended our every need with sincere smiles and genuine attentiveness. A real jewel in the Toby crown 👍😊
R.
This place is a bit of a family favourite. We've eaten here many times both casually and for family events. The service is always excellent. The food is great and self service so even picky eaters can be pleased. Nice atmosphere and rarely any wait.
T. J.
lovely vegan lunch, tasty vegan gravy
C. D.
Lovely staff and friendly and quick service
E. H.
Would have given it higher marks as its usually good but this time breakfast wasn't up to its usual standard. Bacon wasn't very nice and sausage not cooked properly. I also hate the fact they put marmalade and jam in dishes so everyone gets to dig in as it were.
t. c.
Service was good. The Ham that was carved for me was so salty you could not eat it. Spoilt the meal totally.
S.
We arrived and received a warm friendly greeting. The food was lovely and there was a nice friendly atmosphere. Kayleigh made us feel very special and couldn't do enough for us and the lovely Isobel who was celebrating her 80th birthday. Many thanks
G. F.
Excellent service again thank you Alicia always first class service really good food
L. P.
We've been twice now and each time the staff are very welcoming and friendly. the meals have always been very good value for money and very tasty.
I highly recommend purchasing the extra "Pigs in Blankets", our have always been very nicely cooked.
Parking is easy just outside the restaurant.
I. O.
Service waz ok veg needs to be steamrd longer still hard an very cold meat was nice shame bout rest it let it down
S. R.
As scrumptious as ever and with a whopping 50% off (with a voucher) an absolute steal!
F. E.
We had a lovely 'self-service' breakfast. We arrived just as breakfast was ending '10.15am' and were fortunate to have the majority of things cooked fresh for us. Id have given this 5 stars had the lady serving us had some help - she was on her own seating people, taking orders for food and drink, clearing and relaying tables. Having worked in restraunts myself I know that this is NOT easy.
R. O. T.
Yet again a lovely meal at the Toby carvery, always a family favourite! With unlimited veg and refill drinks you really are onto a winner! Was served by the very attentive TracieLeigh who made sure we had every thing we needed during our family visit!
S. D.
Just had an enjoyable breakfast but unfortunately only 2 out of the 4 of us were able to have what we wanted and then we were told there was no more bacon. I heard several people asking for refunds. Such a shame as the new decor was really modern and it has a welcoming feeling.
K. d.
Went here and I'm glad we did! The carvery, starters and desserts taste great. Staff are very polite, know you by name and they are alway up for a laugh with there customers (which is rare today) the restaurant is clean amd tidy along with the tables and the atmosphere is very calm and relaxing along with the staff making it feel that way. 😁👍🏻
⭐ ⭐ ⭐ ⭐ ⭐ ⭐
J. M.
Food was usual Toby fare just with some covid safety measures in place, which mean you can't scoop your own vedge. Very helpful staff
M. L.
The car park is pay and display
£1 for 3 hours
£10 day ticket
They have done this to stop people in the nearby offices filling up their car park.
However if you pay the £1 option you will get a refund voucher and can then get that no ey taken off your bill of you spend £5 or more.
Whenever I Come here it's enjoyable, the food always seems to be very nice and there is always plenty. The breakfast the do (served til 11) is also very nice and all you can eat.
I love the drinks here as well because you can have flavoured Pepsi from a dispenser and strawberry Pepsi tastes great to me.
Overall the price is very reasonable and the food is good. A nice place to go.
K. B.
Food is always amazing here. Great selection of vegetables on the carvery and food always hot. Staff lovely and welcoming.
Z. T.
I ordered a takeaway pork, stuffing and apple white floured roll with the veg addition. It came to £5.99. The service from Jack was extremely helpful. I had the roll, a Yorkshire and the gravy come separate. On the way home I thought 'I bet the gravy is tiny' I was wrong!. I was given an extra cardboard box for my veg and potatoes. There wasn't enough meat in the roll but I was happy with everything else. Thanks)!
S. M.
Although the staff were polite and accommodating, the quality of the food was rather poor. Much of it had been standing for a while and was cold and dried up. The gravy containers were virtually empty and the contents were dried sludge. Noone seemed to take responsibility for replenishing the food items as they ran out. Very hit and miss. Not sure I would go there again.
m.
This is a pub which also sells food. The main fare is the carvery. This is fine as long as you don't visit between 12.30 and 2.00 as the queue gets really long and there is only one guy slicing the meat!!! They need to have two staff helping plating the meat, as there are usually four types, turkey, beef, pork and ham!!! Otherwise the food is nice. If u don't want the carvery you can order from the menu.
D. C.
Really appreciate the staffing and experience of a carvery...been a while
J. F.
Good food, friendly helpful staff. Decent prices. We really enjoyed the food and had breakfast as well as the carver. Both were good for the price paid and plenty to eat. Great place to go. Would recommend.
G. E.
What you see is what you get, reasonable quality food in large quantities at a very competitive price - you don't come here for sophisticated food or decor but good honest food. Staff very pleasant and had to cope with the internet being down which ran their credit card machines. The air conditioning was a bonus in the 30 degree temperatures the day I visited. Very convenient for the adjacent IBIS hotel and junction 30 of the M4.
S. R.
It's a Toby carvery. The car park is monitored by a private company so make sure you record your registration number when you visit. Food was good although we had to wait a couple of times for the food trays to be replaced, but that just means fresh food 😎
D. S.
Excellent serverice from the staff. Turned up today with 3 friends and with no reservation a good table for 4 was found with no wait. On sitting were asked if we wanted drinks straight away. I have a dietary need and the waitress was knowledge and attentive. When she wasnt sure she got the head chef who came to chat with me and even offerd to cook my food seperatly if i wanted to wait. However his reasurance was enough for me to eat straight away. Brilliant food and lots of it. Cant fault the staff or the resteraunt.
P. H.
My wife and I have visited this Toby Carvery on many occasions, the food is always first class, the premises spotless and the service excellent. What I like to see is that the Manager, at busy times, will always work alongside his staff to ensure the smooth running of the restaurant. We have enjoyed many meals there and would recommend the restaurant to anyone who wants a well prepared, well cooked meal, and friendly efficient staff.
C. S.
Went 2 weeks ago on a Wednesday evening . food was fairly ok beef was very tough so couldnt eat had to wait a while for roast potatoes to come out and they werent cooked properly as they usually are then took ages for us to get glasses for drinks nearly finished food by time they came . Service was slow on this occasion not as before .
A. E.
Really friendly staff, always happy atmosphere love it here.
c. s.
Food great 50 minutes wait standing for Cavery not good
m. b.
Tracie-leigh was fantastic. Service with a smile and bent over backwards to ensure we had all that we needed. 5 star service! Sharing starter yummy. Great food, great atmosphere. We travel down from Bridgend for this xx
A. H.
Fab place enjoy everytime.....
A. R.
Visit regularly always good food, staff are friendly and good price.
S. P.
It's average. It's a Toby carvery. Although staff are much better than whitchurch. Food is same. Warm, not hot. Service is kept to a bare minimum. But for value, you can't go wrong.
K. A.
Good food lovely outdoor space very reasonable prices staff especially helpful specifically Vicki thanks
S. H.
Lovely meal and the waitress that served us was fab. I would definately go again.
c. d.
Very accommodating and outstanding food.
s. m.
Food is good ,service is of a good standard. Priced very well. Only gripe is the roast potatoes are always a bit tough. So if it wasnt for the chewy spuds i would give 5 stars..
L. S.
Not bad, children's menu terrible. My grandson asked for the childrens chicken nuggets.....4 chicken nuggets arrived and a tiny corn on the cob and that was it. Can't believe that don't do chips for kids. The carvery was lovely
D. R.
Cheap, cheerful and nice tasting food. Drinks are too expensive, especially wine for the type of restaurant. Staff are happy but poorly trained. Basics like a clean glass to drink from or keeping the gravy replenished should be standard not asked for.
B. T.
Have been here now for 2 nights staying in the ibis hotel next door. For the 2 nights the carvery has ran out of meat of 2 joints out of 3 at 7.0 to 7.30 ish just when people would like to eat and then had to wait a while for the only remaining beef join available to come out of the kitchen. All the veg was overheated and dried up and then told the kitchen is closing at 8.00.
Nice staff but a carvery offer a choice of meats and veg you can eat and enjoy.
Disapointed basically.
Mr Taylor.
M. C.
Love a cavery as always good value for money
P. W.
Very good meal with a nice venue. Only issue was that it was very busy and took a while to get served. Just remember to factor this into your timing plan! Starving before food arrived.
m. S.
Good food good service all you can eat . 👌
V. C.
Good value for money. Service was a little slow but for £45 for 5 people including drinks I would recommend for lunch.
S. B.
Visited here with my friend and the food was great. Our waitress Della was so help. We were passing by and did not fancy a services meal and the Toby is just behind which was great as there was less traffic. We would definitely come back again
N. P.
Quiet location. Staff friendly enough but when a buffet style location is quiet the food generally suffers. Could have been fresher but was all readily available and still tasted fine
M. J.
Top place for a Carvery - NOTE THIS IS A PAY AND DISPLAY CAR PARK AND YOU WILL BE AUTOMATICALLY FINED £50 (minimum) EVEN IF YOU JUST STOP FOR A COLLECTION MEAL without paying to park - don't get fooled in the dark by the out of town location. #stung
E. J. H.
Probably the best carvery we've visited. After the experience of enjoying the Sunday Roast carvery, which was of the highest quality, it was well worth the waiting for. The numbers waiting in line spoke volumes as to the standard of the carvery and attentive staff.
c. g.
Unfortunately we went at the busiest time (Sunday lunch) and it was absolutely heaving. We had to stand in the queue for the carvery for about twenty minutes which was a bit of a pain. The meal, when we finally got it, was lovely though. So my advice is to go here but go later when it's quitened down a bit.
L. T.
Went here on Easter Monday to take my father-in-law for lunch. To cut a long story short didn't manage to eat our food as my father-in-law was taken ill.
I would like to thank the staff who came to our aid they were absolutely fantastic. Toby Carveries should be extremely proud of their staff.
I would also like to thank the gentlemen who were there for a quiet lunch who also helped us by phoning the ambulance nd helping us out to the car when they refused to send an ambulance.
Thank you all very much.
M.
Food was lovely. There was a little bit of a wait as it was busy but overall a pleasant experience. Looking forward to returning again.
r. l.
Very delicious, will come here again,the staff are friendly and welcoming.
B. S.
Lovely food, and fabulous staff, what more can ask for
E. a. (. A.
Poor selection tonight of meats dried veg gone downhill since last visit in Aug 21
k.
Food was lovely but don't ask for mint sauce as they ladle it on 🤣🤣
L. T.
Book first on Sunday as waiting for a table could take up to 2hrs. Food as always very good, would definitely go again. Food servers cutting meat very grumpy but waitress extremely friendly with all members of my party
c. w.
Lovely service, covid friendly, much happier with server rather than us using the utensils quicker too
J. M.
There for Sunday lunch today.
It is very popular and therefore you can have a long to wait in the queue to get served.
Because it is popular on a Sunday book your table in advance.
If you just turned up today at 12 30 to get a table, it was up to an hour and a half wating time!
M. B.
Always busy. Mediocre service due to staff being so busy and not prioritising customers. Good vegetarian and vegan selection on the menu. Food will hardly win awards but if pile your plate high eateries appeals to you then toy could do a lot worse. It's just OK.
D. p.
Great value, lovely meal
C. S.
Favourite place to eat food is always 10/10 and the staff are lovely
P. R.
Great food, great family atmosphere, friendly staff, would definitely recommend to family and friends.
a. w.
Very nice meal with ample servings well looked after by the staff and also well organized with regards to the restraints of Covid 19
g. s.
Always quick ans friendly service when I've gone. Free parking. Great prices. Last time we went, the meats were cooked beautifully as well.
D. M.
I love Toby's but it's hit or miss where you go. Cardiff gate have gone down so much, staff that can't be bothered and one woman is always rude, takes ages to get served at food counter, good is never that nice.... However I'd give a higher rate for the Newport carvery and staff.... These two have changed places in the last 3 years
K. J.
I thought the staff were amazing much nicer than Newport, they were run ragged just the 2 of them but were brilliant, the meal again was bland tasteless mash potato was watery and lumpy veg wasn't up to much lots of dishes made up from leftovers what has happened to the good old toby carvery
H. p.
Friendly and helpful staff but our meal was very disappointing, the beef was mostly fat i think the cheapest cut (brisket) Yorkshire pud looked lush but tasted of bad oil and cauliflower was well under cooked. Won't b in a hurry to repeat the experience.
M. D.
Good staff, good food, social distancing protocol followed, clean place as well. High recommended.
D. H.
First class carvery plenty of veg & roasties plus food piping hot best one todate
C. C.
We used just the bar part of the restaurant. The staff were really friendly and helpful. All Covid 19 measures were in place, and followed appropriately.
K. W.
Food was great. Good service, friendly staff, plenty of parking, 5 of us all enjoyed our meal and spoke about going again
M. 7.
Very good service, clean restaurant and friendly staff. Oh and the food wasn't to bad either. I recommend this toby.
C. R.
Brilliant service. Will definitely be coming here again. Wonderful selection of veg to go along with the 4 choice cuts of meat.
C. G.
Staff very helpful and food was great
A. D.
Nice selection of meats and food for a Sunday dinner and finish off with a nice dessert 🍨
A. M.
A Very lovely and friendly female staff member explained where everything was,and for the price the the food was excellent. Will definitely call again when passing.
m. d.
Very busy place but understandably as the food is good for the price you pay. Staff friendly. Be prepared to que for the carvery.
L.
Excellent value for money. Food is of good quality and there is plenty of it for the hungriest person. Booking is highly recommended as it can be awkward to get a table at busy times; - particularly Sunday lunch.
L. W.
Good parking, friendly staff, usually a wait at weekends but not too long food is generally good but on occasion it has been a little on the dry side ... Thankfully it's good more often than bad.. one of the better carvery options in Cardiff
N. B.
Refurb looks good, service was a little slow and drinks and ice machine not working correctly. Meat portions were smaller than normal, and a little fatty.
Used the app to pay but Wi-Fi was useless and kept dropping out.
R. W.
Always a perfect Sunday carvery experience one of the best in Wales for sure !! Would highly recommend
P. H.
Excellent value for money meat was a little fatty but altogether very good..
D. M.
Can't beat the Toby Carvery all you can eat breakfast
s. J.
Good food.Excellent price Good service.Nothing else I want!
E. A.
Great with distancing and food is lovely. Disappointed that we got a parking ticket because we were rushed to the table but called up and they resolved the issue
S. P.
Good value with some wonderful staff. The carvery itself is usually good but can be a little patchy sometimes depending on what time you arrive. For example, they run out of some food items like stuffing and mushrooms.
A. H.
Food was delicious and the staff were friendly. Giving four stars because it was hard to flag down a staff member to pay after we ate.
T. C.
It's not the first place that you'd think of for a vegan meal but the vegan pie with veg and mash is really great. I'd recommend it to anyone. The staff were helpful, friendly and funny, which made it a great night.
T. A.
The food was absolutely lovely we all enjoyed it and it was hot! The staff were attentive and welcoming. Highly recommend this restaurant
J. H.
Good place to eat but expensive for those with small appetite or food intolerances. Staff do their best to help but sometimes are overstretched. Need signage that states serving food stops at 9pm and all carvery food is removed.
J. M.
Brilliant service fresh food and a very warm welcome and atmosphere
G.
Tasty Sunday lunch as usual, adapted well to covid measures, felt safe the whole time, very nice waitress, very accomodating
T. H.
Food absolutely stunning, staff were amazing , would deffo recommend the restaurant to all my friends and family
D. H.
Lovely staff and gorgeous meal. Love going there.
G. C.
Looked and smelled very nice but we couldn't get in as we hadn't booked 😫
D. T.
Very impressed. Carvery may be a little expensive on Sundays but the breakfasts are amazing. Mon-sat until 11, sun til 10:30 don't get caught out. all you can eat great quality puts Tesco, Asda, even Ramones etc to shame. The best but you can keep going for more. And now they do takeaways. First stop on the way to events methinks.
F. B.
Great roast dinner and not overcrowded
P. B.
Beautiful food, book before you go is my suggestion as there always really busy, suitable for all the family, faultless every time 👍
C. P.
Great carvery, inexpensive but prices do increase on Sundays. No need to book a table on weekdays but recommended on the weekend. Breakfast is also great.
E. M.
Took a minimum of 20 minutes for the staff to come back to tell me the vegetarian option I'd ordered was unavailable. I've had this before at other Toby Carvery's, usually in a far shorter time scale, so I'd already picked a back up option.
P. D.
Typical Toby Carvery.
Great quality food, lovely Cosy atmosphere, polite and friendly staff!
R. F.
Fantastic place and fantastic food. Have been here a couple of times now and the food and service really are second to none. Great experience and a great place to go for a relaxing meal.
D. T.
Visited for breakfast with some work colleagues. Good selection of breakfast ingredients in a buffet setting. Food was warm and well cooked at a reasonable price.
k. h.
Absolutely beautiful food, the staff were very nice but also very friendly thank you 😊
M. G.
Good food
Excellent service
A. W.
Busy sunday afternoon but got a table in 10 mins. Food on offer and the price made the visit good. Staff cleared tables quickly and friendly.
A. R.
Actually there right now. Food was beautiful staff are very pleasant polite and accommodating. Will definitely come again. 5 stars and more
T. D.
Considering the mass of people over such a long period, we were well impressed, yes there was a wait as expected but the whole system was very well organized, food was great
A. J.
Perfectly adequate meal. No wow factor but in fairness this is every Toby. Staff friendly.
J. E.
Very understaffed, dirty plates left on tables and had to steal cutlery off another set table to eat. Otherwise, all you can eat breakfast is worth sub £5!
M. P.
Good food and good prices. Less choice with the food selection when we arrived today but still lovely
D. L.
Was a good Toby Carvery. Shame Karen was there moaning at the manager - get a life. Classic carvery. Would recommend. Will be super busy on Sundays!
N. H.
Dinner and breakfast here. Great value for money and quality. Busy at breakfast, so much so they ran out of coffee but soon replenished. Excellent service all round.
S. O.
Beautiful meal, family friendly, lovely staff. A nice outside areas. We really enjoyed but
D. M.
The food always tasty great lamb service grand too full tummies for all enough drinks as you want fizzy drinks one charge thankyou too all the staff I would book to guaranty a table due to so many people love this place xxx
I. Y.
We had a lovely meal great service .Only thing was that the pork and gammon were very dry but thing slike that happen sometimes.
J. S.
It's nice and spacious not too close to other people. Food is always well prepared and tasty friendly staff.
S. D.
As always the food was hot and delicious
Staff are amazing
G. E.
Excellent place to have a spot of lunch on my way back from Bristol to Cardiff. Food was very tasty and the general manager was so helpful and wonderful.
L. C.
me and my partner came for lunch today. 100% impressed. big thanks to steve and complements to the chef! we will most defenitly be back soon
L. D.
Staff are amazing and really welcoming, food needs to be improved on slightly but still lovely, otherwise would be 5 stars if not for that.
F. M.
Visited here just to have a few drinks with a friend clean tidy friendly staff downside no warning by staff off parking charges thee 2 hours recieved an £85 parking fine phoned toby and was told it would be revoked by them awaiting g e mail confirmation
S. C.
Nice, comfy Toby on the outskirts of the City - friendly, helpful staff & nice food. Remember to register your car for parking though! 🙂
R. T.
Very helpful staff lovely attitude food looked really good though I didn't eat there ! But friends and family have and they loved it !!
C. M.
Food was nice but very skimpy on the meat and not much variety of veg. Service was good though and our waitress was friendly and quick
J. W.
Great service staff helpful hot food and loads of it, had a long queue to get the carvery but was lunch time on sunday.
J. C.
Good carvery, but often very busy. Be prepared to queue. Food's good though and staff are lovely.
N. D.
Nice for a carvery and a drink but at peak times forget it , not enough staff behind food counter so waiting while they replenish items
S. M.
My favourite place to eat. Friendly staff especially Tracieleigh. Nothing is too much trouble for her.
P. R.
Food was lovely.. staff was freindly.
C.
Staff are helpful and polite but this is not as good as Roasts made by your parents. Sufficient enough if 2 are dining out. The takeaway option is interesting indeed
L. W.
I absolutely love Toby. The range of veg available is amazing. They're a bit tight on their meat, considering the cost, but it's still gorgeous nonetheless.
G. M.
Nice place to eat with lovely home atmosphere. Only downfall is that meat is given out in very small portions and veg is not always out and filled.
G. M.
Good food staff were very friendly lots of choice to eat
C. W.
Lovely food and free refills on soft drinks.
J. W.
Meat cut with a razor blade and only turkey available small piece of fatty beef ďisapointing
L. V.
Lovely food , however we were waiting on food to be replaced which caused a big queue , the server wasnt very happy either bit miserable, but over all once we had the meal it was delicious
r. s.
Great place, great meal
S. V.
Food was plentiful and most delicious. But some was a bit dry and just ok. Had a good time though.
J. W.
Great value, good food and attentive staff.
L.
Always a good meal, definitely book on a Sunday though. We did and still waited half hour for our table and another half hour cos the queue was so huge.
S. M.
Great breakfast and hospitality, welcoming happy staff.
T. M.
Booked a table for four of us,
shown straight to our table by courteous staff , had a lovely Sunday roast. Will definitely use again.
s. T.
Excellent breakfast. Worth a visit
I. D.
Always great food, quick service and plenty of vegetarian options. Nice big parking area and a lovely well kept beer garden!
O. J.
Very friendly service. Good food. Catered for veggie well. Thank you
C. R.
The carvery was nice tonight even though the chef was miserable. Have carvery's often here but would say tonight was the best nicer veg, chef still scrimping on the meat.
R. K.
Good value for money, nice friendly staff ,nice & clean
G. J.
Good, the place was quiet, service was nice and food tasty
A. S.
Absolutely loved the atmosphere, the staff are very kind and helpful and the food is delicious! Highly recommend
S. M.
Great value, reasonable choice of food and refilled often. Only complaint, only one toaster which took ages. Get your toast before your food!
C. S.
Food is super tasty hot plenty of meat from the carvery staff helpful and happy will go again highly recommend
G. j.
Stunning carvery
s.
Very nice cooked dinner amazing turkey, very nice mash very good overall
D. P.
Haven't been here free a while the decor has been updated service was friendly we were told 40 min for a table for 5 but seated in ten food was good