Reviews of TGI Fridays - Derby. (Restaurant) in Derby (Derbyshire).
TGI Fridays - Derby
Level 2, Westfield Derby East Central, Derby DE1 2PQ, United Kingdom
Description
Information of TGI Fridays - Derby, Restaurant in Derby (Derbyshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of TGI Fridays - Derby
Sunday
11:30am–10pm
Monday
11:30am–10pm
Tuesday
11:30am–10pm
Wednesday
11:30am–10pm
Thursday
11:30am–10pm
Friday
11:30am–10:30pm
Saturday
11:30am–10:30pm
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Reviews of TGI Fridays - Derby
R. W.
Great food and service, had a great meal out with family and friends for a friends daughters birthday today, thank you to our waitress Karine, she was fantastic
G. s.
I enjoyed my dining experience here. The burger was really good and was big. The place is cool and I loved the vibe inside. The food was good, but I found the sesame chicken a bit too sweet. The portion was massive though, so come here with an appetite! ;) they take American Express which is always a bonus. However, when I made the reservation online I chose to dine at the bar, and instead, I was seated at a table - I didn’t see anyone sitting at the bar so I’m not sure if it’s something to do with corona or whatever silly reason, so if it’s not available I don’t see why they let me book it on the website. Oh well. The staff was very friendly and helpful.
C. H.
Great food, and really impressed with the attention to allergies and diet requirements.
One wish is that I think the new menu is distinctly lacking the Chicken Finger BLT - a true TGIs staple!
S. S.
The staff member with the pigtails (young man) didn't even say hello or welcome us like you would expect when waiting at the entrance to be seated, not sure if he realises that a hello is quite key in customer service.
There were yellow meal offer leaflets on the table for an offer that expired in March 2022.
K.
The vegetarian burger here is the best in derby (well, the vegan burger but I have regular cheese on it as not vegan). My son says its the best burgers as well (he eats meat ) and my friend i always go with. Pricey, but we go for a treat every so often. This is our favourite place to eat at the moment. It would be five star but the wait is exceptionally bad, like the worst ever!!! Longest wait for food I've ever had anywhere and it's every time we've been. Think that needs addressing or they could loose customers as its in alot of the reviews. We love listening to the young waiter who goes around muttering some quality things to himself, he's totally on our wave length, love him. It wouldn't be the same without him.
L. W.
Went on a very busy lunch time on a Friday, during school holidays. The food was good as usual, and the service, all things considered, was excellent. The waiting staff did not stop, and were still cheerful and attentive. A credit to the company. One of the main reasons for our repeat business.
A. S.
Wasn't as a good experience as normal. The service wasn't the usual TGI experience. The food we saw waiting under the heat lamps for about 10 mins. Im aware it keeps it hot,. However keeping it hot isn't keeping it fresh. The food was nice, Just the service wasn't the standard we've experienced at previous TGI visits
E. M.
Food excellent as always and great service.
Only gave 4* this time due to the fact the hostess took us to our table explained the started and main for £15 but then when we went to order was told it was expired 🙃
C. M. (.
The staff were following covid-secure procedures and they were very informative on how customers can keep themselves safe whilst at the restaurant. The service was very quick and staff would refill drinks (when you purchase a bottomless drink) on time and the food is prepared and presented pretty well. The restaurant spaces customers well and I would recommend this place for a good date night or a meal out with friends and family. I absolutely recommend.
m. h.
Lovely food Sinitta is a fantastic waitress. Nothing too much trouble & very attentive. That girl needs a pay rise!! 10/10 customer service.
S. S.
Hi I pop In now and again after shopping. Always get a warm welcome from Hayley. We have a chat. The food is excellent and well worth the money. Thanks Hayley.x
S.
Was seated very quickly on a Friday afternoon, the whole atmosphere was fun and lively. Great selection of food and drinks, some amazing looking cocktails! Staff were very friendly, I especially appreciated our server Stevie for being so kind, fun and helpful! The good was great, really loved it and will be returning!
C.
Visited for my sisters birthday 08-01-22. Food was delicious and the deserts are to die for! Our waitress was a lovely lady named Cara. She was absolutely fantastic, friendly and welcoming. She engaged with us throughout our stay, checked to make sure we was okay and refilled our drinks promptly. We even got the staff to do their legendary tgi happy birthday sing along 😂Absolute credit to the team, well done Cara and staff
S.
After a bit of a rocky start to our meal (waiting for a staff member to take us to a table for a considerable amount of time, calling to one in the restaurant with their reply being "I'm not on duty yet") we actually had a great time. The staff member dealing with us was fun, informative, fast and friendly. The food was lovely filling, well presented and came out quite fast. I had the fajita shredded half duck and my other half had a double burger stack.
The only gripe that I really have is that the booth seats are very low against the table which makes eating quite awkward for a small person so next time I'll ask to sit on one of their chairs rather than being placed in a booth.
B. G.
I visited on 3rd January. The food was really good but the service was painfully slow. We were not offered desserts and paid our bill with a table of dirty plates in front of us after waiting for 5 minutes. Drinks were slow to arrive and the starters were not cleared until the mains were ready.
Personally I wouldn't rush back. There are better dining options within spitting distance.
M. T.
Stopped in here on our way home from Leeds. Its exactly what you expect from the TGI's chain. Had the 2 course meal deal which was ok & not badly price for the 2 meals.
r. h.
Service was abit slow. Food wasn't as good as it used to be. Cleanliness is a bad point as there was food still on the table. Basic cleanliness would help massively, proper table and seat cleaning, clean condiment bottles and give the menus a wipe. And could do with some repairs around in the toilets.
B. B.
Fantastic welcoming staff, food was lovely. Would like to return.
T. C.
The food was lovely and portions were quite big.
M.
Went for a birthday meal. Was nice they sang and gave the birthday person a free cake. When mains came half of it was cold and when the dessert arrived it wasn't as described. Had the cookie dough sundae didn't have the cherry or the shortbread in it
g. p.
Had a Great Night. Food was lovely and A massive Big Up to the Waiter Jamie!! Who had us in awe of all of his impersonations!🙏👌🤯👍🏻
C. F. (.
Great food, quick service. Gave my little boy a balloon animal to play with. Nothing was too much. Great offer of 2 course for £15 too!
J. T.
fantastic service from the bar staff (Aaron) it was so nice to sit up the bar and watch him make our cocktails 🍸 something we have missed from here due to covid restrictions, nice to have some normality back
K. G.
Whitney our waitress was so lovely explained the food menu & cocktail menu to us as we had never been before, she was so friendly, nothing was too much trouble, same for all the staff, Dolly the mngr was super friendly aswell taking our group photo, they made our night absolutely amazing we will definitely be back, the food was all fantastic thanks so so much, TGI Fridays 2 nd floor inside Derbion Derby wow 5 star 🌟 🤩
L. G.
Took my granddaughter for a birthday lunch today. Food was lovely, service great and we particularly enjoyed the mocktails
d. h.
I had a problem with the steak at first but Lucas took care of us, if you want great service, get Lucas, absolute sweetheart and full of fire and sass. Thanks for a good night😙
J. F.
Allways great food .. Service quick . staff great ...had a great laugh with busboy wish i got his name but brilliant bloke.....
J. R.
Great service, great food. Good gluten free choice. The fri-hitas were amazing
S. D.
Everyone is so friendly and welcoming. They make it such an enjoyable experience.
M. E.
Excellent service and food
J. F.
Great food and service. Our waiter was very charming and attentive.
E. W.
We booked a table for peak dining time for our anniversary and Hayley A made our experience amazing. I’ve not met someone yet who has nailed customer service quite like Hayley A. Truly superb! She has ensured that we were comfortable throughout our meal, friendly, approachable and professional throughout and an all around joy to talk to. This has honestly meant so much to my partner and I, and we will definitely be back soon! Thank you so much!
S. S.
Had a meal today around noon. Burger, chips and a refill. Overall service we average. The girl serving us was lovely, asked us about food allergies and was very professional. Food came after around 45 min which I think is a bit slow considering there weren't many people at the time of our arrival. Good burger, fries weren't salted though. I think that for me to go back again there, TGI would need to improve on delivering food times and value for money.
B. B.
The food was lovely, service is always top notch, bit close and cramped though
m. c.
Very overpriced for exceptionally average food. Service was poor, but the staff were run off their feet.
R.
Very friendly staff, they're strict on allergies. The dippers are very dippery, cheese is cheesy and the suace is saucy.
I rate it stars out of stars (With extra stars, on the side)
D. H.
Went with a party from work and they accommodated us really well. Very friendly, attentive wait staff and the manager made sure we were looked after. Food and drinks were great. Would definitely recommend and return!
H.
Nice place, good food, friendly staff, great service. It was very busy - I would strongly recommend booking a table in advance to avoid disappointment. Their online booking system is really easy to use.
K.
Great place! Funky decor. Food was tasty and came out quick. Friendly staff!
D. G.
There was 9 of us went for a meal for a friends birthday, great food, great atmosphere and really friendly accommodating staff.
J. W. P.
Very busy when we arrived, we did pre-book. Best too. Meal very nice and enjoyable to eat. Staff couldn't do enough for you, and friendly too.
P. K.
Been here twice and it's already one of my favourite places to eat. The atmosphere in the place is really nice and has a nostalgic feel. The food is amazing - the ultimate ribs is my favourite choice. The service is also really good and one server in particular, I believe her name is Hayley A, who is always very nice and comes over and has a chat with us - she recognised me and my friend when we were there last week when the time before that was well over a month ago and she made us feel very welcome.
D. K.
Great service My son had a birthday 🎂 🥳 party with friends Anna's service was fantastic 👏 thax.
A. G.
I love the Derby TGI and I have been coming in for a very long time, the staff are always very friendly, kind, hard working and will always give you wonderful customers services. The manger is doing a great job and the staff really love their jobs and it shows in the beautiful food that comes to y and often I asked their advice on food and drinks and they always make great suggestion. And I love the choices I make. The Halloween costume the staff were wearing may I say is brilliant, I loved the chatters they dress up in Joke, and so many others. Might I say the cocktail Halloween Darren suggested was top class. Tgi in Derby are always an prime example of such a clean, excellent place I call my home. '
Darren was very friendly and made my experience very rewarding. it was very busy and he was very good at helping me out, and servicing other guest. He is very passionate in helping others and like many great staff like Jade, Haye and Whitney, sinita . He is a great example of the brilliant service you get from TGI Derby. Darren keep up the great work and the staff are always first class. '
T. G.
Place was clean, food was good, could do with having more weekend offers, need faster service
S.
Food was brilliant, piping hot! Service was good once they noticed we were there. Although lemonade was carbonated water...not good!
u. _.
Myself and some friends, all of us with 1 year olds, came to TGIs today. The staff were absolutely amazing. They made some balloon animals and gave them to our kids, they asked if we wanted the kids meals out as quick as possible even if ours wasn't ready- just perfect! They were all so friendly and interacted with our kids. All staff wore masks too. We all hadn't been there in years, but would definitely go again soon because of the lovely staff! (The food was really good too!)
B. S.
Pandemic safe service at its best... Really was great service...warm, friendly, regular check ins to see if you needed anything else, but not too often to avoid it becoming annoying. They noticed when your glass was empty, and straight over to refill (for free on soft drinks). Great spacing between tables, and even though we didn't book, we didn't have to wait long even on a Saturday. Well done TGIs 👏🏻👍🏻
D. W.
Anna was really nice she helped my friend when it was his party gettin all food and stuff
N. W.
Good place to eat menu has nice choice of food not to pricey
R. R.
Great experience and good food. We moved from the US and this place makes us feel like home. The only tip for your staff is PLEASE take the order for the kids first and put it separately in your POS. If not, the kids will be waiting until the adult food is ready. Apart from that, all good.
T.
Good food. Friendly staff. Can get quite busy.
Can park in the Shopping Centre car park.
r.
Order the full racknof rins if hungry. Portions sizes are not American!
A. S.
Great food 😋
J. H.
Anna was the best waitress 100% every day of the week no cap detected
M. A.
First time my family and I have eaten out in almost two years , Anna the waitress was awesome ! Nothing was too much trouble! Super polite! Amazingly helpful and the food was as awesome as we remembered ! Thanks Anna and TGI derby !
b. k.
Good food. Great looking waitress with a pout!
M. R.
Came here for my sister in laws birthday and it was quite busy as ever but we still didn't have to wait long for drinks and food and the sesame chicken was amazing as usual Jodie served us this evening and really looked after us and nothing was to much trouble.
A. B.
Great fast service. Food was delicious.
L. G.
Loved it! First time going the other day and really enjoyed the food. The staff are very good and are very helpful. I will definitely be visiting again.
S. Z.
Excellent meal with the family, daughter, son in law and grandkids
S. M.
Amazing customer service, the menu had changed meaning they didn't have the cocktail I wanted but they went above and beyond to make it for me. Very satisfied customer. Lincoln is a star!
C. N.
Expensive for average quality of food and slow service.
C. O.
Service good food good but price expensive
R. W.
Wonderful experience as usual. Our waiter was brilliant and friendly. This TGI's is completely wheelchair accessible too, even the raised level has a wheelchair lift to it. Brilliant to see!
A. P.
Brilliant service, my husband has a mild sesame seed allergy. When they came to take the order they asked if we had any allergies. They then brought the manager over to discuss our options and assured us that our food would be checked and dealt with by the manager. I would highly recommend. The place was very busy because of the location but you were served quickly and the food was also quick to arrive.
S. S.
Food was ok. Service was lacking and slow
M. D.
You have to book online and scan with your phone for the menu. Which for me was a pain in the posterior!
Can't see what's wrong with asking at the desk if they've got a table available and looking at an actual menu!
Food not bad and service was great, but on the whole probably not be going again.
H. P.
Great food, staff brilliant and reasonable priced
S. C. R.
Hailey was such a nice waitress brilliant personality we enjoyed ourselves at TGI Fridays on my mum's birthday because of her
Will definitely return the food was amazing and the manager was awesome too all in all great experience thank you Hailey
S. R.
Went to celebrate my daughters birthday. Food was great, portions were good and we didn't wait too long for it to come. Whitney was our waitress and she was absolutely lovely! She brought a slice of cake for my daughter and when my youngest told her it was her birthday too "in 10 days" she brought her some cake too. It made my 6 year olds day! Im not usually one to review or comment on the service but it really was great
A. C.
Really enjoyed our dinner. Staff were attentive and really tries to subsoil distancing. My daughter is gluten intolerant and they really respected her needs. Great atmosphere would recommend. I think they are operaaltimg a smaller menu at the moment
T. S.
Excellent service, our waitress was brilliant, food was great. Well deserved 5* today.
M. W.
food is done just the way we like it perfect thats wy we keep goig bk great service steaks are done bang on.
A. G.
Veru taste, big portion. Nice atmosphere, friendly staff.
I. P.
Visited during 'Eat out to help out late August 2020'. Very good systems in place for hygiene and social distancing. Staff in visors, lots of space and out of use tables as a result. Didn't feel crowded, reduced menu during pandemic but still good choice, quick attentive service and great food. Three courses served and done well within the hour. We booked in advance of course and were in and seated well before our allotted time.
R. C.
Love the food here!! Seated and served quickly and servers were friendly and helpful
G. P.
Big party of 13. We all arrived at different times and were promptly seated. Drinks orders taken quickly but took ages to arrive. I was disappointed with the food - my burger and fries were cold when they arrived so must have been sat out a while. All of our food did arrive together though, so this was good, but was also probably the reason why my burger was cold. The burger itself was nothing special and overpriced for what I got, hence the disappointment. However, the service was excellent - Jordan looked after our table and was brilliant!
A. L.
The food was great and the staff was great will definitely be going back
d.
Very helpful staff with our children's allergies.
H. S.
Amazing food, amazing place, amazing staff! Thumbs up all round from all 3 of us that went. The only issue was the chicken wings, they were undercooked, but that was to be expected because of the rush with the eat out to help out scheme.
T. J. (.
I've never really been a fan of TGI's but everywhere else was absolutely packed and this was the only place which could seat us straight away and boy am I glad they could. The waitress was absolutely fantastic with us and especially with my 3 young daughters. Food was amazing and they had a gluten free menu for my husband. Food and drinks arrived in a good time. My only gripe was that the baby changing room had poop smeared all over the toilet seat, God knows how this happens, but it's fine as we took the girls to the adults toilets. We will definitely be going back again!
L. H.
Very friendly staff in general, our server was especially patient with our very excitable 4 year old. Food was delicious, and we were impressed at the separate menu and care taken when catering for my partner's food allergy. Cannot fault them at all but while we enjoy the music some may find it noisy.
P. P.
I had my first visit recently, the staff seemed friendly enough and polite. It was a little slow from walking in to someone greeting us to seat us, it was busy so took a little while to get the food out. Food was good and we would want to try again. I don't know about the restroom but the entrance and area where we ate was wheelchair friendly.
Edit: since our first visit we have been lots of times. Our first visit must have been a particularly busy day. We are always made to feel welcome and always have a good meal.
M. R.
Nice restaurant with a range of food options. Food was OK, and service didn't take too long. Staff were friendly and attentive.
J. l.
Lady with glasses greeted us at the door with a friendly manner and a small joke about tables for 10, seated immediately, drinks were great but the food took a while to arrive. Food.was served hot.and tasty. Kirsty the server was polite, knowledgeable and friendly. We did have to wait a while to pay which was understandable due to it being busy
A. R.
Great stuff thank you. Our lad has a milk allergy and the manager took his order professionally. No problems here.
V. C.
Our waitress was brilliant, even though it was busy she was friendly and helpful. We had downloaded the TGI Fridays app, which is a must if you go a few times. We got 2 free starters with points we had earnt from the last visit.
Brilliant and lively, lots of singing at tables for birthdays and celebrations. Great food and a fantastic menu. Lots to choose from.
N.
Been here first time, the atmosphere was great (I wouldn't recommend if you're wanting a quiet chill vibe) the staff were friendly and made you feel right at home as well as the food being spot on and not bad for the price at all!
I guess the downside if any is the place can be quite busy so seating may not be ideal but either way it's a nice place to go. If it's your birthday, they'll sing a mighty song for you.
A. D.
Great service, friendly staff. Ordered Medium rare steak, and it was spot on
B. K.
Went for a family birthday celebration the staff couldn't do enough for us. Great good, amazing atmosphere, love how the staff come and sing happy birthday with a slice of cake and bring you a party hat. All in all a great fun night out they also cater for gluten free which was a bonus .
L.
Our waitress was brilliant. She never let our refills run out she was polite, friendly and efficient. The food was quick and lovely. There was also a good offer on. Cutlery and table were clean.
C. G.
Come here regularly for birthdays or just because normally cannot fault the food especially the ribs and onion rings however this visit for my sons birthday and they seem to be out of nearly all soft drinks ie coke classic, refillable soft drinks and as I won't drink alcohol and drive didnt leave much option disappointed
A. B.
Great food once again and hayley the waitress is great
M. V.
We come here quite often and always have a really nice meal! Works out a good deal on the set menu with refillable drinks too. Staff are always really helpful and happy.
n. l.
Love tgis, so glad it's reopened.
Staff are amazing, food is incredible and cocktails are epic...
Only down side was that I couldn't eat enough x
B. A.
Good food and a couple of pints of Bear island beer made for a lovely lunchtime. Serving staff were great and very efficient.
J. E.
Had tea with my Grandaughter, she's a meat eater and I am vegan, must admit I had a choice of dishes, opted for the tortillas with avocado houmous and tomatoe side, vegan burger and fries, Grandaughter had motzerella sticks, chicken burger and fries, food as good as its always been in the past, will be returning, service good too
L. H.
Always have a great time at the Derby TGI. Free belated birthday cocktail & the famous yummy sesame chicken meant it was a fab meal with my family 😊
K. B.
Absolutely love this place, I have never come across a "bad" member of staff. Everyone is more then happy to help you! Great team, great food and great prices!
Don't forget to try the cocktail menu!!
T. L. S.
The last time we visited we had a fantastic time. Jay the waiter was amazing; we enjoyed his company, he helped us if we needed it, he made sure everything was okay. We could not have asked for better service. I would definitely recommend to come here as we have started to go more regular now. The food is delicious and the staff are great. I can't fault the restaurant or staff in any kind of way. We will definitely be coming back!
B. S.
The service was good. The waiter was very nice and attentive. The decor was nice and familiar like other TGI Fridays. I like that they offer To-Go boxes. The food quality I had was not the best but good enough to eat.
J. P.
From the frozen drinks to the perfectly cooked steak. I really enjoyed it. If getting the ribs. Jack Daniels is the way to go. Trust me. Been twice and much better than my experiences in both Caribbean and U.S.
L. K.
We love the food at TGIs! It is one of it chosen restaurants for date night! The drinks, food and atmosphere are just great! The only downside is sometimes the waiting staff seem like they are being overly nice just to get tips! Hence why 4stars instead of 5
L. S.
Totally awesome evening my family and I have had this evening . Food was gorgeous and service was spot on plus! No long waits everything topped up when needed and an amazing person that served us ! Sorry forgot his name maybe jay or James but he was amazing and this is why I wrote this review , a true credit to the company and I couldn’t let this review Be missed !!! Great attention to detail
And amazing with our daughter showing her how the bill is done and how we pay and made lots of fun jokes with her and even balloon modelling before we left for home :) Thankyou lots and all the best to you .
T. P.
Nice venue and pleasant welcoming staff. But service slow. Our starter initially went to the next table and when it finally arrived had obviously been standing under the heat lights for a while as it was wizened & dry. The ordering system needs sorting as both adjacent tables were served first and had arrived sometime after us. I had 16oz rib eye steak for my main, that was cooked to perfection.
T. M.
The sesame chicken strips are always my favourite with bbq dip which is good enough to drink! Service was very good, quick and efficient. The double glaze burger was great as ever. Great decor but a very noisy atmosphere. All in all the best tgi fridays I've been to.
M. C.
Nice friendly atmosphere, staff served with a smile, & our waitress Abby was absolutely brill, spoke to us in a kind & friendly manner even made suggestions from the menu which was spot On. Food Was Amazing & was of good quality & fair pricing , overall a pleasant experience & will be going again.
F. M.
Nice American style burger restaurant.
Reasonable prices with 2 course and three course reduced price offers. Good food. There are non burger options as well plus desserts and cocktails. Unlimited refills on cola, lemonade and fanta.
A. A.
Friendly service until nearing closing time. Waitstaff not clear on specials offered. Can get coupons online with app. Portions of appetizers rather small. Drinks good, but again, specials are not clear. Read fine print on all coupons
J. R.
Great service and staff, while the food was out of this world the best sesame chicken strips n fries ever.
J. W.
Cocktails are amazing. I have just been here for drinks! Food from a meat eaters view is amazing! From a vegetarian there is a lot of onion!!! But I'm an onion fan!! Atmosphere is rather loud, but lovely
J. P.
Service has slipped here, was once waiting for 30 minutes from being seated and nobody even came to take a drinks order, so we got up and left. A shame because we've had some good times here in the last, I'll stick to going to the Nottingham one as it's a much better experience.
M. L. (.
We went for a birthday meal and the staff were really friendly, one person even went off and got his balloon making stuff to entertain the kids. Food was good but my only issue is that they brought all the adults food out first and then the kids food, any parent will tell you the moment kids see food being brought over they get more and more impatient.
R. I.
Love tgi fridays dont come enough..the food and drink amazing! But I dont like it when there is visible dust on the silver detail/ridges on the columns. this is just above table and is easily reachable! Seeing this Just above your food while eating not Nice. Cant believe a member of staff hasn't seen this! Also the cutlery was covered in water Mark's to the point I couldn't tell if it was clean or not!.. I will be returning as you do amazing chicken but hopefully the time you have not serving is used to clean the place better. It's the simple things that count! :)
J. Ž.
Good
K. M.
Really cosy, warm, friendly restaurant accompanied by great service and atmosphere. Food tastes phenomenal and looks extremely appetising. The prices are unfortunately high and food takes a heck of a long time to arrice. In general the place is fantastic for a date or even family dinner. Definitely recommend.
D. M.
Took my autistic nephew. The waitress was very attentive and so was the manager, from guiding us on food allergies through to excellent service. When im next in town i will return again.
I. E.
My 14 year old daughter came to your restaurant for a Birthday meal with her friends and had a fantastic time. Your attention to Gluten free requirements is exemplary - THANK YOU!
m. a.
Staff really helpful,food really good
C. L.
Limited gluten free menu but nice food. Never been ill after eating here. The place is always a bit dark & dingey, could do with putting the lights up!
G. H.
Food was ok but my child's meal was brought out late (by at least 5 minutes). Be a much more sensible decision to bring his first, not as an afterthought.
_.
Their food was spectacular to eat! The service time was decently fast and their staff were very respectful and helpful. Amazing!
A. P.
Pretty meh to be honest. I've been twice to this particular one and I probably won't go back, not because it's awful but there's just better places to eat. Our side only came out when we asked about it and it was cold so they obviously forgot it.
L. L.
Went to eat here once and it was cool. A woman serving me was nice and it was a pleasure to look around the retro decorations, with a personal favourite of mine being a Back to the Future poster. I assume every T.G.I Friday's is adorned with pop culture hang-ups, but this one got it right nevertheless. A burger I ordered wasn't anything to shout about, but acceptable. Overall, a nice set-up.
B. H.
Great food and great waiters. Also speedy food delivering and really likeable staff. Andirea can make great balloons and is very friendly. Make sure to give her a tip.
L. P.
The TGI team in Derby is superb. My daughter worked there but sadly she passed recently from Cancer. They visited her in hospital, attended her funeral and had a charity day at the restaurant and invited the family. The food was delicious and the service was excellent.
a. w.
The service was exemplary the young lady who looked after us was really keen to make sure we was comfortable and she was very professional and friendly the meal was perfect would definitely recommend and I look forward to visiting soon well done TGI Fridays, thankyou Andrew Wilcockson
J. N.
Been here 40mins very busy but hey its Christmas let the cider flow
R. A.
This was my first visit to TGI Fridays and was pleasantly surprised by the attentive and bubbly host and delicious food. I would definitely recommend the steak, chicken & prawns as well as the sesame seed chicken!
K. S.
Great food as always and loved their cocktails :)
l. h.
Food is pretty much the best in town,
Great costumer service however the birthday song they sing can be a tad bit anoying when you heard it 5-6 times in an hour.
Would still recommend
A. A.
One of my favourite restaurants. They like to crouch a lot at your table. Sometimes it takes a while to get a drink refill so if you order spicy or dry food you can begin to feel a little desperate, sucking on ice cubes.
J. W.
Food was nice but the service was painfully slow. Once the order was finally taken, the food did arrive quickly, but again was waiting around half an hour with the bill in hand for someone to come with the card machine.
D. C.
Great burgers and even better fries. Visited on a Friday just before six and got in with no problems. On the way out, the queue was very long! Friendly staff. Nice and clean.
C. N.
One of my sons favourite places to eat when out and about. The staff are amazing, nothing is to much trouble for them.
Food is top quality.
M. M.
One of my favourite places to go and eat, I'm usually a creature of habit so won't stray too far from what I know food wise but I've tried nearly all the burgers on the menu and they're all delicious, also if you like steak I suggest the tomahawk, 30oz of meat on what seems like a mile long bone, a little pricy at almost £30 but worth it! A restaurant I will continue to frequent for as long as it remains open
A. M.
Really nice food but a bit expensive. I would recommend this as a one off but not a place I would visit frequently. It's only a bit of a pet peeve but the straws they give you fall apart and brake up when you drink through them. I think they good be better off using something metal or maybe a more recyclable plastic.
J. S.
Came to tgi last night and Abi served us, she was amazing couldn’t fault her!
J. Q.
Great place, lovely staff and quick service for a saturday night. I didnt feel up to eating much and the staff didnt give me any hassle for not eating much either. Highly recommend
J. E.
Staff friendly, knowledgeable and not afraid to engage. Good atmosphere. It was a lovely lunchtime meal celebrating my niece's birthday 😋
C. H.
The staffs made me feel welcomed. The food was delicious. The price was fair. However, the table and the chair were dirty, having residue of food sauce.
G. H.
Good food and friendly staff. Thought the tables were a little close together and surprised server's were not wearing visors as seems to be standard in other pubs and restaurants
J. H.
Took a while to come and got my order wrong
R. M.
Seems much improved since last visit. Food was great and service was very welcoming. Food still needs to come out a lot quicker but otherwise great.
A. W.
Had the Christmas menu and it was lovely! Our 'waitress' was lovely too! Collette, I believe her name was, very lively and fun!
P. J.
Thank God for the manager, he got drinks and balloons to keep the kids quiet. The waitress was less bothered and we didn't see her much. It was a tough call whether we left a tip.
R. B.
had a lovely lunch there today with my Daughter whose birthday it is. we both really enjoyed our meal and would recommend the food an service.
J. D.
A very pleasent lady that was serving us. Made us feel very welcome, her lovely smile and great personality made our experience here great... We thank her ;)
S. H.
Manager helped sort out a mixup when deliveroo wouldn't help. Awesome job 👍
G. A.
Been three times so far love the staffs, hard wotk and great customer service. And amazing food! Well recommended!!
G. C.
Excellent location. Typical fridays menu, service was a bit slow but the staff were extremely friendly. Highly recommend.
R. W.
Awesome, huge portions, lovely setting
C. D. A.
Delicious food and very helpful waitstaff! I loved the amount of birthdays they were celebrating! I'm American and love TGIs even in the UK!
S. P.
Good menu and friendly service. The food was excellent and I didn't have to wait long to be served
W. S. S.
Had a family dinner ..was really great staff are pleasant and enthusiastic as for the food well let's just say well be going at least twice a month ..guys the food is fresh top quality lol ill try tackling a Bruce Lee burger again next time I'm sure I'll win this time hehe
G. C. S.
Food and drink selection was great, place was clean, staff were polite, prices were reasonable over all can't really fault it, seaseme chicken is delicious!
K. G.
Excellent food and service received every time we visit. Staff always remember us and are make us feel welcome.
W. C.
The staff is friendly and Very welcoming , the food was nice had chicken wings for starters and some chicken pasta for main which was god , however the chicken was too salty / over spiced But other than everything was amazing 😉
J. B.
Always a decent meal with good service. Although slightly on the pricey side for how good it is. Whilst tasty, it is not fancy or something to write home about.
B. L.
Thank you Anna for the great service
N. M.
Sinita was truly at your service. Always asked if you needed anything and was really efficient and friendly to all tour needs. Definitely worth a tip . High praise for this girl should ne in abundance. Thanks Sinita 👍
C. F.
Amazing staff and environment really makes me feel like being in America again such a great atmosphere and the food is amazing!!
S. G.
Excellent service and food..
K. B.
Observed social distancing measures well. Food was really tasty and I loved the mini cutlery they provided for the children's meal
J. S.
Very nice food wouldn’t say it’s too overprices only thing was waited a while to get food, highly recommend
R. T. (.
our experience at TGIs Intu Derby was very enjoyable. Our waitress, Collette, was very pleasant and friendly. Almost felt like she was my mate, she has proper good chat. Would deffo come again x
L. R.
Very tasty Food, a little more pricey but worth it!! Staff were very helpful and friendly.
a. h.
Not to my taste, food is OK if you like the general fast food type of place. Could do with a revamp. Staff friendly
A. M.
Lovely food nd great reception
S. A.
Great service, brilliant food.
T. K.
Great meal , absolutely fantastic service from Hayley. So so helpful.
A. Y.
Food was lovely. Waitress that tended to us was exceptional. Unfortunately I don't have her name at hand.....
b. f.
The five stars are for the service. We didn’t like the food at all. But the staff was very friendly and we didn’t have to pay for the chips. :)
r. w.
Great place Derby restaurant manager was excellent came over and explained the gluten free menu for my partner and made sure it was done correctly
L. H.
The food is delicious and the staff are consistent and very friendly
O. C.
Staff are friendly, has some really delicious food and it's quite cute that they sing people happy birthday on their birthday
M. T.
Great tasting food although the service could have been better. Was waiting quite a while for server to take our order
B.
Nice food, nice atmosphere but it's a bit dark sometimes. Not sure if that's my eyes, expensive but you get what you pay for. Would reccomed.
P. H.
Food is always great. Generous portions and attentive staff.
C. C.
Great fun. My 7 year old son loved it. Staff extremely fun and polite. Enough food to fill you and it's tasty.
K. S.
Good food but very slow service
M. G.
Best staff and service. It's not our local TGI, but TGI Intu Derby is the only TGI we will use - it's that good. Scooby and Hayley and the rest of the staff are fantastic!
E. P.
Love the JD sesame chicken here and the fishbowl cocktails. Service isn't always very speedy but nice atmosphere and lovely staff.
R. P.
Nice place,nice food,very helpfull staff
K. V.
Fine, good enough. Usually great service and satisfying food. Very loud, can be very busy.
R. W.
Amazing service today @tgiderby. They couldn't do enough to help and the food was fast and yum! Thank you so much!
L. H.
Staff are great but food was terrible abi our server could not be more pleasant and lovely and helpful but the food was not what youd expect for the price
K. H.
Staff were good food was good. The lighting is terrible. Had to use the torch on my phone to read the menu
M. P.
Great place for a bite to eat the blackened chicken fajitas proved to be very spicy.
Served by friendly staff and a great price.
L. S.
Fabulous food and service as always
Thank you.
J. M.
Staff are nice and friendly customer focused nothing is to much trouble brilliant with kids making thing out of bloons food amazing prices are fair thank you tgi Fridays for a great experience with my grandsons made my day
M. T.
Amazing food at good prices. Great staff attitude too. Definitely recommended
C. B.
Absolutely love TGI Fridays! The staff are fantastic, hard working and really lovely and friendly. The food is superb and gorgeous. I cannot recommend the place enough! x
S. J. (. C. A.
Food excellent. A little short staffed though as waiting times were longer than usual.
A. P.
Love the place food is very nice the service and stuff is all good too
B.
Darren was really lovely and friendly excellent customer service, the food was so yummy!! Can't wait to go back for more.
E. B. D.
Amazing place. Have been going there for years... never got disappointment, even in London even in derby . My favourite restaurant :)
C. H.
Food was nice however was a little on the colder side than usual. But the management added a discount on the bill for the inconvenience
P. S.
Nice food,thought it was a little pricey for the portion size though
C.
Lovely food great staff what a pleasant experience
L. C.
The new vegan burger is amazing. It was the best I have tasted so far. Service was fantastic.
d. j.
First time here people are friendly food looks nice service was very good
T. W.
Service was great but food wasnt. Not bad enough to complain just not great. Expensive as well.
L. B.
Good service, ordered the jack Daniels chicken strips, and a cheese burger. I wont be eating any thing else today!!!
D. B.
Great food love their JD Sauce & glaze, friendly & very helpful staff, would definitely recommend
A. M.
Great experience, great food. Quick service too. Highly recommend the cocktails! 😁
K. C.
excellent food the staff were lovely, great place we will go again.
E. S.
Seated early and helped us divide the bill with a large party. Very good service.
M. L.
Lovely food really good service x
p. t.
Went there last week, food was nice, couldn't believe they charge more for diet coke than sugar taxed normal coke.
J. Y.
Veggie and vegan burgers not great, nothing wow about it. As a vegetarian I won't be returning, sorry. However staff were very friendly.
T. N. D.
Thanks for an amazing meal and service! Ribmaster!!! Special thanks to our waitress today Leela ❤ great service will come back again 😁
S. S.
Great service. Didn't have to ask for a refill the staff just saw the empty glass and were extremely efficient.
T. D. H.
Good food and drinks however it is a family place children and infants are present. Friendly and welcoming staff
G. P.
It always has fantastic, flavoursome food as a reasonable price and with fabulous customer service.
M. C.
Fantastic service, good food and reasonable price. Service for gluten free is top quality.
D. P.
Visited TGI's in Derby and the service was the excellent. This is the 2nd time we have been there and it is without doubt the best TGI's we have been to. (I have been to quite a few).
l. m.
Great food great service
H. H.
Great family lunch before the cinema. Staff lovely and plenty of choice for everyone. Really enjoyed it.
O. M.
Food was good, would want to come in HUNGRY. Desserts were a but heavy.
n. j.
Meal ok but nnot fantastic. Drinks ridiculously priced. Wouldn,t go down too well in America!
C. B.
Great selection to choose from all looks nice, if your looking for food to fill you up, this is the place for you...would definitely come again and try the chief burger!!!.
B. W.
I had ribs here and l must say l was not sorry there were lovely no complaints good service and with a smile 10 out 10 keep it up
J. M.
Granddaughter was celebrating 18th birthday. They went overboard to make it special. Food tasty and hot.
E. A.
Great food, lots of unique combinations on the menu, very friendly and helpful staff.
T. D.
Lovely, friendly staff who treated us very kindly when they were implementing their new kitchen system
N. H.
Love the food. Especially the ribs & wings. Great atmosphere & service.
T. H.
Fantastic food and love service from staff. Couldn't do enough for us
J. d. V.
Incredible food, great prices for the food!
J. C.
Excellent staff, great food and lively atmosphere. Highly enjoyable evening
C. T.
Amazing food, good service, very friendly staff, fast service
k. s.
Went a few weeks ago for a family meal was lovely .. staff couldn't be more helpful
M. C.
Very friendly staff although slightly pricey for what's offered. But overall a good experience
F. K.
Looooove the food, the ribs, the mozzarella sticks are heavenly.
S. P.
The food was great. Friendly staff
C. R.
Love TGIs. You want meaty dishes, go here! Their Jack Daniels sauce is amazing!
W. H.
Staff 5 stars, Service 5 stars, Food 1 star (ribs stale).
I. C.
The food was expensive but was also of high quality worth the pric for a rare treat the staff are also very friendly
C. G.
Here's what your gonna do. Your gonna go in their, and get an uptown deal. Your gonna get those sesame chicken bits for a starter and then a full rack of ribs. And then your gonna have a good time
J. G.
Tasty food, good value combos, excellent friendly service
I. F.
Another good meal. Enjoyed the atmosphere and the food is really nice.
M. B.
Excellent as usual. Cocktails are phenomenal, food was cooked well and service was excellent
V. L.
What sets TGI apart is the service. I often come here with my kid's as the waitresses are fantastic with them
R. J. C.
First time I've tried the food and absolutely loved it. Will visit again.
P. C.
Never tire of Tgi just wish we had one nearer to home. Staff attentive and friendly great food say no more
T. B.
Food is good but over priced. I do not feel it was good value.
R. D. D.
Amazing food as per usual, great staff and lovely atmosphere
W. M.
Good food, friendly staff. Has a cool interior
M. K.
Great food and very nice people working there :) good job guys!
M. F.
Great food . Great service .Very large booth to sit in was very comfortable.
F. W.
Good reasonably priced food and a pleasant polite waitress.
G. N.
Lovely kind staff members there especially 'Demi' the young scottish lady who was an absolute pleasure.Food and drink also good.
A. F.
Brilliant thanks for good food felt really safe and good service
S. E.
Excellent service, very accommodating to dietary requirements . Excellent friendly service from Jack!
J. W.
Really nice for and good service. Love the menu and cool retro stuff on the walls!
a. T.
Was pretty quiet but still waited a very long time for the food to come but was great food
E. T.
Absolutely GORGEOUS great food, fantastic service yummy nom a nom😍😍😍😍
B. E.
I had the BBQ ribs and would 100% recommend. Best ribs I've ever had
M. N.
Lovely food lovely staff couldn't of been better for our girly day
C. S.
Food was good as usual. Soft drink top ups kept coming.
T. F.
Quick .polite happy server. Excellant good quility meal...im a happy diner..
M. Z.
Food wasn't warm enough, but overall I was pretty enjoined.
D. M.
4 stars for the burgers. Very tasty but not as good as Gourmet Burger...
A. B.
Never been edit: I have now and it's alright, I like the milkshakes (I'm on the toilet rn btw)
J. Z.
Amazing place. Romantic, music, perfect food, big size. Nice decorations.
C. S.
Hardly anything on the menu for veggies, nothing that is healthy.
S. B.
The experience here is usualy pretty good although they have historycally been pretty slow to serve.
B. W.
Long island ice tea cocktail was incredible
S. B.
Saturday night.not bad food n OK service.bit over priced tho n can be very noisy
D. Y.
Food was good as always and the server couldn't have done more for us.
O. T.
The food really nice & the sauces that come with the food is devine 👌🏽
S. J.
Good food, friendly staff, large area
H. D.
Great food, very friendly n helpful staff!!
M. B.
Waitress ruby was really helpful. Food was beaut.
J. V. S.
Best meat dishes I have ever had, however the vegetarian options are very disappointing.
R. W.
Food was good was just the service think they was having a bad day
S.
Service was slow, food was yum.. would recommend the blueberry mocktail
I. B.
Great service, good food, friendly staff.
M. J.
Excellent birthday party for 7 year old (Gemma - waitress was outstanding).
R. T.
Great food, not bad service!
K. M.
Food good, service friendly but slow
A. S.
Excellent. Great service, fabulous food. Recommended
I. S.
Service is a bit slow but good food and drinks
K. A.
Atmosphere is great, more plant based meals will be ideal
K. S.
Great service and food quality, would recommend to anyone
S. T.
Thankful they didn't sing me happy birthday so for that 5 stars
J. D.
Lovely food and beverage good entertainment and everyone welcome
E. M.
Autistic friendly.. great food.. wonderful staff
C. S.
Great service, wonderful helpful staff and good food.
B. B.
Tasty food, did have to wait a while though.
B. P.
service a bit slow but food was great!
J. H.
First time I've been I really enjoyed it staff very friendly
P. S.
Standard TGI's. Service slower than usual but expected with current climate.
a. y.
Absolutely brilliant staff so polite and brilliant food
S. J.
Always a good experience and the food is always amazing
K. N.
Anna was cool
V. E.
Service was terribly slow and staff inattentive. Food was good.
D. B.
Lovely staff really nice food
T. R.
Jack daniels burger is amazing. Gluten free options!
L. R.
The service we received from Lottie was very good. Thank you Lottie
M. C.
Plenty of parking at Intu. TGIF friendly staff, tastey food and a good bar.
n. h.
Lovely meal woth lovely service, Collette is an amazing server
F. H.
Service was excellent, staff were great
W. K.
The ribs are definitely top 3 I've ever had!
D. H.
Good food - prices are slightly expensive but its worth it
D. D. C. C.
Lovely place to eat, staff are lovely.
r. w.
Staff are nice music can be a bit over bearing not cheep and shame the top area never open anymore
L. S.
Great food, good service.
T. B.
great food great service especially hayley.
S. H.
Food, staff and environment, all very good.