Reviews of KFC Doncaster - Thorne Road. (Restaurant) in Doncaster (South Yorkshire).
KFC Doncaster - Thorne Road
Leger Retail Centre, Thorne Rd, Doncaster DN2 5DX, United Kingdom
Description
Information of KFC Doncaster - Thorne Road, Restaurant in Doncaster (South Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of KFC Doncaster - Thorne Road
Popular times
Sunday
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Monday
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Saturday
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Reviews of KFC Doncaster - Thorne Road
D. M.Recently been refitted to new standards, looks okay. Food served to a semi decent standard, sometimes its not hot but warm enough. You can smell the grease from the road sometimes
Quality massively dropped when they started accepting Just Eat which made them twice as busy and means you can sometimes be waiting over half an hour for drive thru or service inside.
Staff don't seem to care but then again they're probably all underpaid and don't really mind if people are served slow. Also it seems their understaffed too
Plenty of parking but can be a bit of a nightmare if drive thru is queuing halfway down the car park. Just Eat drivers think they're royalty and just abandon their cars wherever they like.
A. T.Haven't been to KFC for ages as not my thing usually. However went with some colleagues for lunch and had a wrap. It was really nice. Fresh salad, the chicken was crispy and the sauce was spicy but not too spicy. Nice open space, not many people inside but quiet noisey as the sound echoed alot.
T. H. T. G. C.Clean place, staff friendly. Good, quick service. All condiments provided, only thing missing was the hand wipes?? Have they been stopped? Would revisit this particular KFC again for sure 👍
S. P.On arriving it wasn't busy. My mum chose a table and sat down while I ordered at the counter as one of the ordering boards wasn't working and the other was being used by another customer. I then stood back awaiting our order being prepared. 14 minutes I waited aswell as 4 other customers who were waiting the 2 service assistants prepared Deliveroo orders 1st,as 3 Deliveroo drivers came in and received their orders quickly. Customers were complaining to the 2 service assistants but were met with stoney miserable faces and grunts.
Apart from the waiting the food was hot and tasty and not overcooked as is at other KFC food outlets I've visited alately. Store was clean and tidy. Staff were miserable and ignorant
D. R.Had the big bucket, Don't know what KFC have done to it but not the same as it used to be rather tasteless.Not just lakeside but UK as a full
A. B.So after collecting Son from University for Easter break what better take out is there... Amazing food as always can happily recommend the Party bucket there is so much and it's all delicious. Plus despite the school holidays and Queues it was great service. 👍
B. A.Our nearest kfc food has never been bad for us eating in or out
The only reason it isn’t 5 is I’ve seen rats chilling outside of it quite a few times
P. L.Thankfully more hit than miss which seems to be the case for most fast food restaurants. Looses a star due to wait times when the drive through is busy but food is good and staff are polite.
K. S.KFC, chicken was over cooked not sure what point of a table number is when they shout you to the counter to come and get it. Tidy empty place.
K. “. O.Lovely refurb, extremely expensive, alteration on meal not done, asked for extra spork and was made to feel like I'd asked for one of her kidneys...
A. B.The food was alright, nothing to write home about but the drive through massively lets down the restaurant. It took roughly 20+ minutes for my order to be taken. I went at the least busiest times. Definitely the place you wouldn't want to visit on your lunch hour!
K. F.Absolutley amazing experience. Food fresh and staff friendly and polite. Nice clean restaurant
P. R.9 times out of 10 the food is nice, as you would expect it to be but the drive-through let's it down BIG time. All most ¾ hour from joining the queue to getting my order. There were plenty of staff so why the delay? This is not a one off - it is a frequent occurrence. Its the only thing that let's it down.
j. e.We ordered an 8 piece dipping meal via the touch screen at the door and opted for the table delivery service. The order was brought within a few minutes but the drinks were wrong and there were no cups, also no sauces for dipping and only 4 pieces of chicken.
After enquiring we were brought the sauces quickly then more chicken but they forgot the drinks and cups. Despite all this, the girl serving was very helpful and really apologetic with lovely manners.
T.Absolutely amazing service
Staff polite and very clean store
New management has improved store and friendliness and speed of service
M.Love a good KFC. Zinger tower or zinger stacker burgers are my Favourite.
J. W.We ordered on our app, which was lost, the colleagues sorted it out, and were very friendly. My only grip was I'd ordered a two fillet rice box when I got home had only been given one
E. F.Miles better than the Bentley KFC. Staff are friendly and food is actually palatable here. Don't know what happened to the Bentley KFC. But this one is well worth the extra few miles driving if you can.
My only bug bare is, how long you're waiting for food. It seems, in my opinion, that most 'KFC's' seem to prioritise 'just eat' 'deliveroo' and uber eats drivers. Before the customers that are stood in the restaurant waiting to collect their food.
I'd recommend using the 'drive thru' as that seems to be much quicker. Especially if you've got hungry children.
E. F.Absolutely brilliant resteraunt was clean and girl on till was really helpful
M. M.The food was good but had to wait along time to order and the amount of staff on a Jolly rather than Customer service 1st?i was soaked on my right arm due to the rain an slow order taking as wanting to Joke with Col·legues! Hopefully retraining or not all staff in 1 place? Many Thanks food was good👍 Customer service was terrible and I got soaked as was raining and could place my order as previously stated. Michael McMinn.
J. G. B.Not been in for ages, doesn't seem to as good as I remember it.
L. R.Very friendly and polite staff, amazing food and very quick service !!!
Y. W.Late lunch for us today. Only 3 other groups in so we were served very quickly. Better than the one at sprotbrough.
V. M.Adore KFC for the occasional change..
Very Boneless Banquette + a 2 piece chicken meal...
Did note... the meal selection board was well behind the automated order service.. would always do well to know what you would wish to order.. it could be moved forward quiet simple 😘
G. T.Quite and nice not busy, served quickly
j. b.50 minutes wait for 2 small meals to busy trying to get umber eats out and sorting people going through drive through no thought for people waiting inside the shop , 3 familys complaing having to wait to long , other wise meal not so bad
C. L.Great all around Nice clean dining area
M. B.You get exactly what you expect, the colonels finest fried chicken. The location is not great, nor the view of rats running around as you wait (although they seem to be getting on top of this) but the food is spot on and waiting times never too long - don't be put off by the queue as it loves quickly.
S. E.Its OK, the food was OK but apparently you have to ask for knife, fork and/or spoon now as, unless you do, they expect you to eat coleslaw with your fingers. That shouldn't have happened in a COVID-19 situation, I shouldn't have had to nip back and dodge cars queuing at the drive through to ask for cutlery. So remember ask for cutlery also ... forgot CONDIMENTS and serviettes, they weren't in my bag either. Enjoy 😉
M. Q.Love to pop in here every now and again. Great treat for grandson to have some popcorn chicken and chips in his own little container.
A. L.Staff are friendly and polite. Used this KFC a few times on meal break. They'll go out of their way to make sure Emergency workers get their food quickly. Great service.
C. R.My milkshake wasn't what I expected. I don't think I will call again
S. N.Lovely food , however on 2 separate visits we ordered extra large gravy , both occasions the gravy was missing , after checking both receipts, we had been charged for the gravy .
Most upsetting when you get home and open the bag ☹
S. S.This branch is clean and tidy. If customers leave their mess on the table when they leave, a staff member is called to clean it up and clean the table ready for the next customers, very organised team when we were there (not insanely busy though). Staff are always smiling and polite no matter the time of day or how busy they are. Food was cooked perfect and nothing was missing. I always choose to go to this particular branch when I get a KFC.
J. T.Been here today and what can i say absolutely beautiful ,the food was red hot, the staff very pleasant , can honestly say its the best iv ever had ,well done to all the staff that work there xx
A. W.Great chicken a dchips hot all good
J. h.Absolutely fantastic service and quality food !! I came in with quite a big order .. and Laura and Lucy (In store) were brilliant. They took extra care and attention to ensure all the order was perfect. It was really busy and would of been really easy just to rush and make a mistake with the order. But that wasn’t the case. Thank you both for your superb service .. and making me and all my hungry colleagues extremely happy on this rainy Monday !!
M. P.Top kfc really enjoyed our experience
A. M.The food was tasty. It was really busy so we had a while to wait. Really enjoyed it though.
D.Foods fine but masks and social distancing is not getting enforced. There was only myself and my mate wearing them when queuing. I even had to clean my table before I sat down
C. H.Slow service BUT everything we ordered was there and it was all piping hot.
Very much enjoyed by all who shared it.
A. G.Good service and good quality of food.
s. B.It's a KFC really doesn't need any more adding
k. s.The service and food are bad since covid pandemic
D. T.Had to check order usually something missing
M.Queued to order which was very slow due to staff concentrating on take outs, phone orders and drive through. Once food arrived it was good and tasty
J. K.Food upto usual high standard in both taste and quality.
Would have been 5 ⭐ but yet again delivery driver's seem to have priority 🤔
That said still a big👍up guy's
M. S.Great customer service food was fabulous
L. V.Forgot items and took ages to come
A. W.Ordered a Boneless Banquet box for 4 with 8 pieces of chicken, for £15.99, the portions did not reflect the price, chicken pieces had shrunk and the portions of chips in one bag where less than double figures.
S. L.Waiting 45 minutes for food in the drive through, food when came was ok, no spork or serviettes for the side of beans decent but could be better
V. E.I am usually a big fan of KFC,but lately when we have had take out from the lakeside outlet,it hasn't been very good,the chicken was dry and the chips cold! So we went to the outlet at Hyde park nr the sandall park? It was much better there! Come on KFC' get your act together, cos I love it. !
T.The experience I felt at KFC by the hands of the "speecy ginger kid" was one that not even my wife can replicate. The twist and turn of my corn on the cob was one that I had not felt since the summer of '86. Food was good too.
J. A.Really quick today, chicken & fries were great.
J. M.The food was lovely but it took 50 minutes to get served and we felt that if the staff were more organised they could have got the queue down quicker. Two people cleaning trays when the queue was out the door but the restaurant was half empty was unnecessary.
L. a. e.My daughter has been dying to go for months, she really enjoyed her meal but going through the drive thru she was given 19 sashes of salt! For one meal, think it's a little excessive by 18! What a waste of money xx
M. B.Food was ok this time nice hot gravy was too runny went back 1 hour later gravy ok 4 stars this time as it had improved from previous visits if I had written a review would have been 1 star because the food was so bad
m. r. a.small shopping area but great shops
L. C.No longer value, smaller potions.
d. S.just went through the drive through. Great service. had a little wait as there was a queue. but overall good
M. C.Service was slow and the food was cold .
K. H.Very slow at sorting out your order sat waiting for 15mins in drive through window waiting for food
a. j.Very busy tool a while for a mobile order to be ready but as always great finger licking good food
D. m.Banging food! Relatively presentable for a fast food joint. Could do with a duster for a few stray cobwebs around the lights.
M. S.Dine in usual kfc no face masks or sanitiser kid's running wild clen toilets fast service crushems in stock
R. P.Pretty good- one of the better KFC's in S.Yorks. modest wait in drove thru considering current conditions. Food nice and hot...and correct!
v. r.Serves food quickly and efficiently with no issues regarding my order. All food was hot and there. Staff were very friendly and welcoming. I would definitely recommend!
M. Y.Tbh the chicken portion size seems to get smaller.
The chips with skin on, don't like ,if enough complaints maybe they will put back the original chips, I hope so .
S. G.Pleased to say that this KFC gives forks with the takeaway meals. Several I visited over the last few months don't bother. Eating beans without a fork is rubbish.
K. G.It's ok. That's all I can say. Some days they actually get my order right. Today they had run out of gravy. Hit and miss.. mostly miss. But its kfc..so dont expect miracles.
T. C.Waited for over half an hour for a food collection that was ordered on the app. Delivery drivers blocking the place up and not respecting social distancing at all
S.Looks brilliant! Lots of space and covid measures taken into consideration when the reconstruction happened, super fast and hot still
S. M.Can't go wrong with KFC, little remit to get it wrong. Late night naughty feast. Solo on the bone bucket for one. More like a family meal for 4! Very tasty, good gravy topped it off nice!
z.Always found the service speedy and accurate. You know how some KFCs just seem to have worse tasting food? Well this isn't one of them. If you don't like KFC, go somewhere else.
L. F.Gave wrong wrap again other then that I love this KFC best I've found so far
J. S.Food was good, but at peak feeding time they didn't have what would be considered the most basic of meals ready,cooking to order ain't really fast food, we pay for it nah mean
j. b.Had the big daddy box meal for the first time, thru the drive thru, apart from the gravy being spilt all over because the top was not on it was good for £6.99!, the chicken was greasy,the gravy was great!, the bacon or ham that was on the burger was dry!, but there was too much to eat all at once,
A. B.Always nice food at this one
R. K.Excellent service ..drive through works well just avoid peak times ..very busy....
e. f.I cannot than the staff enough at KFC throne road, Today I slipped on the floor, and 2 staff member Nicola and Sam, came to my aid and were so helpful. Sam drove me home and took myhusband back to get my car. I was so impressed, and want to express my gratitude BIG THANKYOU
J. T.Great meal - Friendly team
of Staff - busy well managed restaurant
K. W.Drive through horrendous. Asked for a rice box but did not get fork so had to go all the way home to eat it, that's the second time that has happened.
C. H.A favourite with me and the wifey.friendly helpful staff.Delicious food at a low cost.Finger licking good. Wifey likes to nibble on the sweetcorn.
B. H.Food was nice, but only gave 3 stars as nearly all the tables were dirty and food everywhere on floor. It wasnt busy so can't understand why tables were left dirty, had to walk around to find one that was clean.
T. P.My only bug bere is when you want to eat in , the tables still need cleaning, and they should be done as soon as customers leave, ready for the next. But nice staff and food was great.
W. B.Food was delicious as always but would of rated higher if service was quicker, staff where friendly but took too long to get served
D. J.Great food, nice staff but always check your order in the drive thru.
"They _ _ _ _ you at the dive thru"
M. C.Very long waiting times in drive thru, I was waiting 45 minutes and I joined the queue at the entrance to the restaurant
F. R.Had to wait half and hour in the drive through que but the food was very hot and really nice
C. G.Long cue due to covid and not been able to go inside but apart from that the food was hot and really nice 😋
D. M.Service was a long wait counter staff not organised and plastic tops for drinks don't stay on properly
T. S.Customer service wasn't the normal service very disappointed wrong order and weren't helpful in putting it right
N. A. “.Always great. Who doesn't lije kfc if u like chicken. Well run and kept clean. Good fast service
A. B.Staff was amazing food was great and the service was fast .
M. A.NOW FULLY OPEN, THORNE ROAD DN25
E. H.Why are they not putting chips in with a zinger box MEAL. It’s a meal so it comes with chips ffs. This is the second time we have had this and conveniently can’t contact the restaurant
T. R.Staff on the drive through are lacking customer service skills. I had to ask for a straw and no napkins or wipes with my meal. Not what I'm used to from a KFC
i. y.Friendly staff speedy service eat in or take out following all covid restrictions public toilets available and also fo drive through
J. F.KFC it's great food. But service can be a bit slow. They need 2 on front to take walk in orders.
D. “. K.I like KFC however every time I go they miss something off the order and I end up going back to get it then having to prove I didn't get it is a nightmare
R. H.Food was ok but staff did not seem to grasp the term '*fast* food'
S. C.Great to have KFC again..lovely helpful staff..credit to KFC..
We will be back..
S. K.Foods Alway Good especially the Chicken. U?I usually get the KFC AllStars with A BBQ Wrap. Very Good Value for the £2.99 price it costs!
M. W.The chicken that day was perfect I love it usually they do it too salty but you can see they've hired some more people with a lot more common sense.
P. H.Shop wasnt busy but our chips were cold although chicken was freshly cooked .The table we chose to sit at was dirty so i asked for a cleaning materials to clean table .Little dissapointed with tonights visit.
S. J.It was ok but I would like to see a proper menu
S. B.Food is great as usual, my daughter's fave on a Fri night. ample parking available, prefer parking to waiting in a drive thru.
C. O.I had an issue when I ordered off user eats,called the store they took my complaint and when I next visited I had it resolved couldn't have been happier with the outcome
L. O.Liked food but took ages to get service ...
C. B.Staff friendly but menu limited on day I visited.
S. M.Very nice food was delicious and nice and hot very friendly staff
L. P.Better gravy than any other KFC in Doncaster and rarely has queues.
A. D.Food was nice and hot, but the premises needed a good sweeping up, bins emptying plus tables , chairs needed wiping of food!
A. R.Usually pretty fast at sorting out food. Tend to open thy side through later than advertised though
P.Nice food but took 30 mins and got wrong order. Even a "sorry for the wait" would of
done. It's a solid 3.
L. D. B.Food cooked to order but very slow with service, not enough staff on and like a lot of KFC very dirty.
J. B.kfc is kinda like a toxic relationship, no matter how much it lets me down, I still keep coming back
M. G.Had to wait due to ordering a burreto but all the food was hot and the staff were polite.
A. S.Have not been there for a while my husband enjoyed his chicken I enjoyed my beans and Cobbet but what have they don't to their chips KFC chips used to be a delight to behold but now 👎👎👎
J. D.Didnt taste the same as normal kfc, some bit where cold some too hot
M. S.Lovely cooked food, service was a little on the slow side even though it was fairly empty.
L. R.Always find it expensive and not much for your money. Disappointed.
E. A.The food is great and all, however the service is slow...I don't know what to say other than that.
C. H.Quick service. Friendly. Food was hot
L. H.just came for my meal😍customer service is amazing keep the work uo guys
A. C.Good service provided but needs wheelchair accessible parking plus access .
s. m.Not bad at all when I've been , alot better than some. Does get busy at peak times like everywhere
i. c.Very quick service used the drive through,nice polite staff.
B. M.Nice experience, only downside was not all tills were staffed soo slight queue when there was loads behind
C.Good food, extremely slow service. Check your bag after the a drive through as mistakes are common.
J. L.Always a long wait, staff all seems to not have a clue what there doing with management normally running around shouting rudely at the staff, really not what you expect from KFC
R. S.£55 Food Order and they got it 100% correct even though the till stopped working when I went to pay
L. W. (.Fast service and good food. You don't have to talk to staff to order as it's electronic now.
R. S.Nightmare going through drive through but you expect it during these times,food was worth the wait though
G. C.Always yummy, sometimes forget part of your order though
B. H.The staff work incredibly hard despite any circumstances, they honestly don’t deserve the abuse they get. Genuinely wonderful people.
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