Reviews of KFC Doncaster - York Road. (Restaurant) in Doncaster (South Yorkshire).

KFC Doncaster - York Road

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141 Comments

Restaurant

Fast food restaurant

Sprotbrough Road Sprotborough Road Retail Park, Unit 3, Doncaster DN5 8AD, United Kingdom

Description

Information of KFC Doncaster - York Road, Restaurant in Doncaster (South Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

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Open hours of KFC Doncaster - York Road

Popular times

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Reviews of KFC Doncaster - York Road

D. C.

Fast food-fast.. Helpful staff when ordering machine had malfunctioned. Quick to prepare the fresh food with great quality as you would expect a high standard from KFC.

A. G.

I went to kfc today, and this kfc was not like any other today was a very pleasant experience and today I was serverd by a very nice employee who was very polite and well-mannered the food was really nice and the place was really clean 5*!!! Thankyou to lexi my server!!

S. L. (. L.

A most enjoyable few hours with fantastic friends, making personalised creations. Would HIGHLY recommend to anyone wanting ideas for something different to experience with friends/family.

S. P.

Nice food but staff are as miserable as sin. Not friends not helpful not polite and obviously don't want ti be there

S. Y.

All of us staff are working hard, whether it be front of house (aka cleaning/hosting, my job), kitchen, or back of house. If you have issues of any kind, please be patient and polite and discuss your issues in a calm way..... Thank you. On another note to customers not understanding delivery driver priority, of course they get priority as the customer would have ordered before you came in and made order so they would get served first if their order is ready first even if they came into restaurant after you.....common sense.

M. N.

The ordering system didn't work and the quality of drinks offered by KFC don't match other places. They need to implement good coffee and tea. The food itself is tasty.

K. M.

Boneless banquet was really nice. Really worth the money. Fries were a bit different this time but still tasted good with the gravy.

K. C.

1 in 5 visits the food will be okay. However its not worth the chance the other 4 times.

I. C.

Love kfc and this place was really good but it was uncomfortably hot in there

K. L.

Not the best photo, but I ordered the new vegan burger. Drier than a prioer chicken burger but the coating was just as delish as I remember the original to be.

J. D.

Well I would have once said excellent but the last few times has changed. I go through the drive through and it has been very slow to say the least! 5 cars in front of me took over half an hr I nearly chewed my fingers instead! 😁 The time before NOBODY BUT ME left me waiting at order area for over 10 mins! I gave 4 stars as although the place has slipped a bit, the staff are always polite and helpful, orders right and food good.

B. A.

When i was in KFC in York Road i remembered went there in my memories where i used to go to the one in York Road and i wish i want to go to the one in York Road again.

s. s.

Not the best kfc we have had.

D. G.

10/10 A***** definitely one of the best KFC I have had. Place was busy, usually a good sign, site was clean, toilets were clean, inside was clean. The food was fresh and hot, the staff are pleasant and overall 5*****.

P. B.

Seems to have made a massive improvement recently. Only had one good meal here last time, will update if it continues.

B. B.

Always miss items of my order. The staff here are not helpful or friendly

G. W.

I left a 2 star review 3 months ago, the service, food, was terrible and had to wait over an hour for my takeaway. I called again last night, absolutely gob smacked, ordered my food, very polite lad on till, waited 5 mins for food which was lovely by the way. I spoke to the new manager, she seems to have sorted all the problems I encountered last time I was there. Perfect

j. r.

Food was average. 12 pm when we visited. 2 in queue before us yet waited over 15 minutes for food which was luke warm. Floor incredibly slippy, so be careful. Pointed to girl on the door who didn't seem interested.

L. S.

Generally I like KFC. We have ordered from Delivero and we missed some items. I have called the restaurant, where the representative was very kind and helpful and she told we have to contact with the Delivero. Unfortunately we have to upload a photo about the items which we received, but we already ate, we didn't know the app asks for a photo and we didn't want to upload a photo about our leftovers. The food was goood, but whoever packed the box, should be more careful.

K. W.

OK for quick bite. Tasty but quality not always the best can suffer sometimes. Not as cheap as they used to be and staff rather impersonal.

T. B.

Much improved from last visit Greeted by Janine training from Thorne Good idea do have designated table staff Food better than previous chips lovely

M. H.

I ordered inside as the drive thru que was ridiculous. There should be a sign to say no queuing beyond this point as when queuing it was on to main road causing traffic to back up which is not good. Sometimes don't get the order right. But on my most recent visit excellent customer service, recieved all my order in a quick time. Staff wearing PPE which was good to see.

A.

"fast" food 😂🙈 could catch it, kill it and cook it with the waiting times!.. the last time i visited they DIDN'T miss anything out of my order, which is unusual 🤔🤣 seems to have got slightly better lately, used to be a 1 star, i hadn't been for over 6 months for that reason

J. P.

Pleasant staff, not too much of a wait at drive thru

T.

I love kfc but the wait time for food is long even when waiting inside or in your car it doesn’t matter. If you’re looking for a nice meal come here but if you want a speedy service I would recommend going into McDonalds over the round the wait time is much less. The staff in here are usually not in any rush and they just stand having a chat most of the time. But if it’s chicken you’re after this is the place for you!! Would recommend the gravy it is to die for 😍😋

K. P.

Food was good but there was 1 peice missing from my mighty bucket for one and completely missed my 2 extra pieces of original from my order

N. H.

I love the food at this place. It's delicious and filling. The only problem is that the queue is always long and have to wait a while for my order to be taken. Also make it more clear which line is ordering anf collecting. As well always keeping the tables clean and tidy.

A. B.

Been there a few times. The service is normally ok for a KFC but the last time I went we ended up with cold food and a long wait. To be fair it was a large order so I expected a bit of a wait. The staff seem to get flustered over our order and made a bit of a mess of it. The food tasted as if it has been sat for hours. Not the best

S. M.

Was pretty late, and it on an took an aeon getting served, but, staff were really polite when we got to the main window. Went for the slightly more healthy rice box, never had it before, but was really nice, and surprisingly filling. That rec bean salad that's part of it is well tangy too. Salad part was fresh. Nice change from loads if chicken.

D. W.

Always seems to be slow service here Well a year on and nothing seems to have improved, waited nearly 25 minutes in the drive through, not many staff around, the guy that took our order was also serving at the counter and putting the orders together. Was told that we could not swap the hot wings for an alternative as it cones as a set meal. Food was not boxed properly, mega bucket lid not even placed on the box meaning chicken was cold by the time we got home and my wife's burger had fallen apart and out of the box. Very dissapointing probably will not go here again!!

J. L.

I didn't enjoy my meal. They don't dohot drinks I like a coffee with my meal.The chicken is over cooked.Thy have music all the time.Not to my liking.I will not call there again

S. L.

Great food as always. Place looking a bit shabby. No paper for receipts and my table needed wiping down.

L.

Food is nice, however the service is quite slow. The staff seem to not be getting on with orders sometimes and often when I go here I see my order on the rack for about 5 minutes before a worker finally comes round and hands it to me. I would dine here again but wouldn't recommend it to people that are looking for good customer service.

D. I.

Excellent staff, we called at a very busy time but the staff were on it! Made sure no one waited too long and were so friendly 😎 thank you!

J. b.

It's great really friendly staff

D. B.

Nothing wrong with the food but the poor drive thru layout is an issue. Quicker to park up and go inside

R. R. (.

As KFC goes, it's about average, floor was greasy, food was mostly warm but chips were cold, it is what it is, cheap food, cooked, then left to go cold under heat lamps that are not up to the job.

C. K.

Fastest service in a KFC I have ever come across consistently

J. F.

Waited about 20 mins for my order yes it was really busy but there was plenty off staff on just none of them knew what they was doing. There was no organisation and no manager about all young employees who were trying there best. Food was lovely though only complaint from my husband he only got about 10 chips 😂

T. G. B.

Had a delivery from here recently during one of the lockdowns, the food isn’t cheap and when it arrived it was late, the food wasn’t that hot and we were pretty disappointed overall. There is an option to go to the drive through but the queue is always out on to the main road and it’s a long frustrating wait, hence the delivery. I’ll not order from here until the restaurant is back open.

J. D.

Fairly small as far as KFC goes and parking is a complete nightmare. The chicken is as good as any I have had at any other and next time it will be the drive through for me. I was trying to park for some time. The store is clean and very busy. Staff are friendly but you wouldn't expect them to bite anyway would you..

R. S.

Lovely lady who served nice staff all food was luke warm no fizz in cola

R. C.

Had a fillet rice box, it was fairly hot but the amount of beans was abysmal. Slow service but no slower than any other KFC

S. N.

Hit and miss on quality as always with kfc

D.

Popped in here after shopping. Don't know what it is about the KFCs in Doncaster but they are all really slow at serving. There's a clue in the type of food they serve. Fast food. Unfortunately it's not. Food was tasty though. That's a plus

G. R.

Service very slow, even though ordered on line. Chicken was ok, diet coke was flat. Very unorganised set up it seemed

G. B.

Don't know what they are doing with their chicken but tasteless

J. F. N.

Update: don't plan on getting a KFC late a night the speed of ordering is slowed dramatically, everyone seems to be more concerned at finishing then doing a job. No gravy or cobs quite a regular occurrence. Be prepared for round the block queueing! This KFC went under a refurb to become "bigger" basically meaning the one part of the KFC the restaurant has been improved, but no-one cares about that we care about the drive through, the drive through hasn't improved your gonna be queueing round the block it still the same pain in the arse it's always been, be prepared to add an extra 45 mins to your journey as you'll spend most of that time waiting.

e. f.

The food was lovely and hot but the wait time (we ordered in shop) was longer due to the fact they was putting delivery service as a higher priority than regular customers

G. G.

Food was really good...fresh cooked....decent size chicken peices 👍

A. A.

Totally 50/50 as to whether they get your order right first time or not. Usually noticed when you're at home wondering where your gravy, beans, dips and condiments are...

D. “. K.

Off always fine tbh occasionally a bit greasey but not every time biggest pain is they hardly ever get your order correct there is either not enough fries or they miss a corn nothing that spoils it just bloody annoying

P. H.

It not the best kfc they always forget something or take ages to get food

C. H. (.

Lovely staff but not alot of stock round about 11pm. Ran out of loads of stuff. Pop, ice cream and gravy. The food was tasty, just shame on low items.

G. S.

Clean, good hot food, and reasonably quick considering the queue, but the electronic order boards were out of order and no signs to stop people trying to use them.

j. b.

It was so crowded and only less workers ...Tables were left unattended..Even for a snack order I had waited for 1 hr

M.

No member of staff was over the age of 19 some experienced staff is clearly needed the waiting time was outrageous

E. W.

Always such a long wait

C. H.

Nice chicken not too long a wait to be served.

T. O.

Didn't receive all of my meal. 2 hot wings short. Floor very dirty with spillages which could cause an accident. Been to better!

G. V.

Usual KFC great food. Service was pretty fast to be fair. But i know this place gets busy.

M. M.

Fast and tasty like all the time

D. R.

Seemed fairly well organised fries were cold and did not have hot drinks hence the 3 stars

L. 2.

Good food but sometimes can be a bit slow.with service esp with drive through

a. w.

Sunday evening, not too long to wait to be served and get food. Order was correct and all the family enjoyed it. Will go again.

M. K.

Always good food and service, very tasty.

B. S.

A bit slow at the drive thru. Check your food before you leave we are always missing items

S. G.

Been today. Chicken all freshly cooked. Really nice

t. b.

Slow service, cold sweetcorn, but pleasant staff, more interested in drive through than people stood waiting inside?

K. -.

Excellent service, good food.

M. B.

Had the Zinger meals, and enjoyed the burger very much. The chips were a bit bland, and limp. Would try something different next time.

R. S.

A pretty standard KFC. During peak times the drive through can get really busy and the queue times inside can be large. No complaints about the food.

N. J. C.

Slow service. Only one window open. Food wasn't piping hot either

D. F.

Nice food but staff aren't the most alert and would rather be talking to friends. Not all of then but some. Other than that a good experience.

m. p.

Drive thru can be really slow a lot of the time but wait is worth it

S. A.

Food good value as always. Not busy when we went but nearly every table was in need of cleaning.

C. B.

Was fine. They have had a really bad run over the past months, got very bad. But looks like they have sorted it out, back to good standard

D. C.

Excellent service, staff warm and friendly and explained well about covid precautions, the kids enjoyed their meals

L. P.

Staff were not acknowledging customers who were ordering and paying in cash. Food was hot.

J. W.

We ate our meal inside. Really enjoyed it. Our meal was hot when we sat down to eat it. Couldn't fault it on this accasion..

D. B.

Fast food...not bad as an occassional meal for the children, the drive through always seem to miss something off the order and this visit was no exception.

A. V.

Nice fast food, but most of the time we visit this KFC they,ve ran out of something or other.

s.

Very polite staff

S. D.

Busy, slow to be served! Pleasant young man served us and was helpful. Floor had litter on it. Food as expected.

r. s.

Good layout for social distancing. Doing their best to still serve during the pandemic.

m. m.

Only place I know that charge for bbq sauce. Food is good but disappointing to be made to pay for something you get free in other outlets

J. H.

Queuing for 25 minutes for a party bucket think they need more cooking equipment as the staff were doing everything they could but some were just having to stand waiting for more product not fair on staff not fair on custom

S. “. L.

There was a queue for drive-through so parked and went in to order. Got back to my car and Megabox was missing gravy. I had to go back and get it.

s. g.

Still only drive through but you can order in restaurant at the order points(tv) and pay by card then collect at till

J. S.

Friendly staff, although check large orders as they often manage to miss something off.

D. S.

Fast service. Good chicken

S. F.

Since new ordering machines installed only one till is used. We were waiting for ages after order taken, looks like staff running about for, "Just Eat" guys.

G. H.

Great restaurant, updated, clean etc...always a long queue at the drive thru though

W. “. g. g.

The food was delicious and so good come here now you won’t regret it and also amazing service

G. B.

Very slow service, also they pull a shutter so far down on the counter so you either have to duck down or stretch up to see over the bar which is at face height

i. d.

Tasty and excellent value for money.

C. W.

staff are always friendly and food is always great, parking isn't so good and when its busy you can be in for quite a wait, but its definitely worth it.

S. J. B.

Food delicious, but queueing for 25 minutes.. come on KFC, a faster drive through will be fantastic

S. S.

Staff were unhelpful however manager was really helpful with service.

m. s.

Got a quick lunch through the drive thru and parked at the parking space.

J. H.

Bought a 10 piece bargain bucket, found there was only 9. However quick service inside the restaurant.

L. B.

9/10 times good food, but service is slow due to how busy it gets

D. W.

The chicken was good the service was good but the table was not cleaned we sat somewhere else

R. W.

Seems popular. Clean and tidy. Lots of parking and a drive thru as well. Personally have not tried the food

J. C.

Great food but slow in the drive through

C. D.

Not bad, gets very busy, make sure you check your order as they get it wrong most of the time

B. I.

The food was nice and warm. The place was busy so waited for a wile as expected.

t. o.

I loves my chicken i do lol after a bong or 2

I. L.

Some of their staff are terrible. Orders wrong , wrong change etc but the food is good. Always busy

S. S.

Nice food but don't go on a Saturday evening! Waited in line for half hour to be served

E. F.

25 minutes it took from placing order to recieving food. Dunno what happened but it was an absolute train wreck of a service tonight.

L. S.

Pretty much the same as most KFCs, slow service and luke warm chicken.

R. B.

Generally slow at serving, but orders always correct and warm and fresh

K. H.

Long waiting times to place order on one on till food was quick once order placed

P. M.

Found this branch to be very slow traffic was queueing on the main road, might be due to Covid?

J. C.

Drive thru was closed. Long waiting inside.

D. W.

Just order from just eat, way quick then you going through drive through.

D. H.

I've been to better. Chicken is fine but sometimes the staff are shocking.

S. L.

Food was good n hot service was fast staff were helpful

C. W.

Fresh hot food and the best hot wings I've had in a long time

N. a. A. S. a. C.

Best experience!! Staff went over and above to help!! You deserve 10 stars!!

c. c.

Not had a bad 1 from this KFC so would recommend.

K. “. K.

Good service, and food is the best ive tasted from KFC, will be back for sure

C.

Missed the gravy out the bag n them mini fillet burgers are so tiny now a thort it was a prawn not chickenx

w. o.

Another nice KFC spot... I'd recommend it unless you don't like chicken.

n. l.

Slow on drive through to take orders and food not very hot

N. B.

Same as always only criticism food not as hot as it should be, will go back as lady who served us was lovely.

C. A.

Lovely piping hot food, new chips are incredible, very clean and friendly staff. Will visit again.

M. &. M. K.

Love the food, always hot when served. Staff friendly and professional.

S. H.

Late night arrival, food cooked fresh half decent tbh. Enjoyed it

G. W.

Never been, queues look horrendous, so presume it's ok.

L. K.

Not very fast and not that organised but still stunning food

J. J.

Tasty succulent fried chicken ordered and served in a Covid-19 secure way

S. A.

Drive kn, quick service, hot food

D. B. (.

Food hot and plenty. But no hand wipes provided with takeaway

A. A.

Nice kfc make sure u have ur gravy here tho forget alot, staff arnt the best

S. M.

bit slow service inside and the drive through was backing onto the main road .not to good

K. T.

Waited ages in queue then order was wrong had to wait again, we also had a used drinks holder that was discussing

G. B.

Worth the wait. Person in front had loads of coupons that had to be delt with one by one lol

S. N.

Full of fat Johnny Vegas look a likes wearing socks and sandals thinking they're hip or something

G. D.

Food was under cooked ... never again

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