Reviews of Black Bear Beefeater. (Restaurant) in Glasgow (Glasgow).

Black Bear Beefeater

965 Reviews

322 Comments

Restaurant

Steak house

601 Hamilton Rd, Uddingston, Glasgow G71 7SA, United Kingdom

Description

Information of Black Bear Beefeater, Restaurant in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Black Bear Beefeater

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Black Bear Beefeater

c. p.

Really wanted it to be better than it was, as was out for a birthday celebration. Nice server but service painfully slow, made worse by a number of items not available on the menu such as fish & chips and sticky toffee pudding to name a few. Food was well received by the majority. Avoid the nachos as not worth the money, came with BBQ sauce, not salsa? Strange. Plus points no rush, ample space, child friendly and plenty of parking.

R. C.

Had an excellent fillet steak. Service was good, girl serving couldn't have been nicer. I was really surprised how much I liked it here for a big chain type of place!

B. H.

Absolutely wonderful service very kind and happy staff and very efficient

M. H.

It's a Beefeater. With the 40% off vouchers/ £5 weekday lunch meals, it's quite good value. But at full price, there is better fayre elsewhere for that money. Drinks are no bargain either.

M. C.

Fast friendly service, great food

J. G.

Then staff were lovely and catered to my vegan food requirements with enthusiasm. I was happy to settle for crisps but the lovely lady insisted on having something made for me. 😊

S. D.

They have nice friendly staff and their food was great, they make a fab soya burger and their kids penne pasta with tomatoes was amazing said my daughter who is 6 and a very lucky eater X welldone guys keep it up X X X

F. D.

lovely meal and good friendly service

H. S.

New menu since i was last here. Food very good from bar service. Reasonably priced too. Definately worth another visit .

A. P.

Top class

R. B.

Well organised with one way system, screens between tables, disposable menus, staff all wearing masks. All of that plus good food and some great offers.

D. M.

Food was amazing was in last week with hubby and kids , plenty choice on menu and when food arrived was hot and cooked perfectly , all made even better by the table service we received from waitress (think her name was rachel) she is an asset to the company , nothing was too Much hassle, very well mannered and so polite, our child has autism and sometime can have abit meltdowns, nothing was to much hassle for rachel, lovely girl, will be coming back again

M. G.

Held funeral meal here and the staff, service and meal were great. Thankyou

G. W.

What wonderful staff, a credit to the management. Food was well presented and tasted just as good. Well worth a visit 😃

M. K.

Great food, and despite the expense, was well worth it as far as taste is concerned! Best bit of meat I've had in a long time

M. M.

Great experience staff really professional and helpful. Food good value

J. A.

Popped in for a quick lunch and settled on the £5 special lunch. Gammon, egg & chips - delicious. Nice place with easy parking.

G. M.

As a pub... Black Bear only have terrestrial TV, my suspicion was peaked when I walked in to watch chpions leage and it was easties with subtitles on. The place could do so much better if it sorted itself out. It needs... Proper sport on TV Craft beer (they only have commodity stuff like tennents and Stella) Allow dogs and promote things for kids to do Clean up their grounds, there's litter EVERYWHERE! Install a wee play area Etc etc Could be a right good wee community hub, but it's just a bit tired and sad. Food in the restaurant is pretty good tho.

J. c.

Sunday roast was terrible Thick chunks of tough almost inedible meat,1beef medium,1 well done and 1 lamb.Couldnt tell the difference between the beef and the lamb! Vegetables were undercooked. Used to be hand carved joints,I suspect this is a cost cutting exercise and cheao meat.Service was slow but staff friendly and polite.Dessert was good, buy the quality of the main course means I wouldnt go back.

J. M.

Good food great service friendly staff and really clean

A. E.

Typical Beefeater fare, staff were friendly and food was prepared well. Was stopping in Premier Inn attached. All in all pretty good.

G. D. O.

Love it, food good, staff brilliant and kids had a great time making themselves a pancakes sandwich with chocolate spread!! ;'-)

L. S.

Went for a breakfast and it was lovely. They had no bacon available but it was still a great breakfast, great continental options too

l. v.

Had a lovely meal in for my daughters 18th staff are the nicest staff you could get smother chicken melt superb

G. N.

Menu was limited and as a result was a bit meh.

m. o.

Food always great. staff very friendly and efficient.

S. J.

Nice staff, food wasn't as good as expected but good menu

P. D.

2nd time here great food great service only getting 4 stars as was left standing at till after recieved bill and left tip but no one came or said bye or thanks for tip so just left money and went on my way

W. L.

Food was okay. Staff polite enough but waited an hour for our main course which took the shine off a little.

C. H.

Been here a few times now and the steaks/burgers are pretty good but if it's busy the food tends to take a while to arrive and is normally warm, but mostly the food is good, nice place too.

K. O.

Lovely food and service is great. Great value for money if you have a reward card

A.

Was ok, server was lovely food was not bad not great but not bad unfortunately i witnessed my sauce come out of a packet

K. M.

Once we got some service, it was great. Nice food, good waitress no more complaints.

P. J.

Somehow, Beefeater seem to keep me interested in their food, time after time. Even though I have eaten at 30+ of them, they have enough choice to keep me going, but first and foremost it's the quality that keeps me coming back and the Black Bear was no different. The steaks are sublime, perfectly cooked and the sides are of equal quality. One of the nights I thought, no steak, let's try a salad...WOW!!! Superb!! Beefeaters seem to have it just right and long may they continue doing so with me as a customer.

B. C.

Wouldn't recommend if you're in a hurry. Staff very pleasant and apologetic but service was extremely slow. In fairness cost was refunded as compensation for long wait time

E. S.

The batter on the fish was a bit greasy. But other wise fine.

S. G.

Overcooked steak, but good drinks and service. Amazing chips. The beer garden was nice.

T. T. F.

Its alright is the best way to describe it. Quite expensive for what it is. Which is mediocre pub grub. Many much nicer places around.

I. C.

Service was very slow but both the staff and food was good

R. R.

Since the refurb, excellent and warm decor. Great selection of food and drink. Staff warm and friendly. Great place for couples or family meals 😀

K. F.

The staff here looked after myself my 16month old twins and my mum after we had a breakdown and scare on the m74. They were lovely and couldn't have been more helpful.

D.

It's a lovely place to grab a meal or drink with the family, nice atmosphere inside & very comfortable. The food is always good, always!!

V. J.

A lovely atmosphere throughout was evident upon entry that continued throughout the evening.

D. P.

The food always seems to leave me a little underwhelmed in here. Had steak this time and it wasn't the greatest. Would expect better.

E. C.

Helpful staff, lovely food. Steak was cooked just the way I like it and peppercorn sauce was lovely. Will be back 😋😊 Helps that they do a blue light discount 👍🚑

G. B.

Been here a few times, cool staff, decent food, sunny day today, plenty of seats. Happy to recommend.

J. R.

Friendly staff, food very nice, esp the bottomless chunky triple cooked chips. Smoky Paprika Chicken was lovely.

I. M.

The food was excellent value we had to be out for 6pm due to covid 19

A. Y.

Great place, loads of free parking, easy access to motorway. Friendly staff good coffee (costa) Plenty of space around the tables and lunch was very nice

A. G.

Great food and nice surroundings. Will vist again soon

D. B.

Slightly pricy for what is essentially simple pub food, what I had was nice and staff are great, fairly standard portion sizes

G. C.

Good menu nice food quick and pleasant service

A. M.

Good food & service at a reasonable cost. Easy location off M74. Plenty of parking. Outdoor service in good weather. Children welcome.

I. C.

This place has changed little in the last 10 years but is still a pleasant place to be. Male staff appeared a bit indifferent but did a service. Reasonable food at reasonable money

A. B.

Very friendly staff and good food

L. P.

It's okay, trying to be more than just standard pub food so I can appreciate that. They didn't have the tikka burger I wanted to try so settled for fish instead and was greatly disappointed. The batter was greasy and the fish inside was dry and almost inedible, with the skin still on! I understand that's a personal preference but I hate the skin still being on battered fish. The only reason this place is getting three stars is for the dessert. It was magical! A cookie base with a tart cherry filling, topped with chocolate brownie and a scoop of ice cream. 100% would eat the pudding again, but nothing else

K. S.

Great food,Excellent price,only to be outdone by the staff. Friendly and helpful. Definitely recommend

g. m.

Excellent quality and service, the £5.00 meal deal and & the £2.75 desert was well worth it. Brilliant.

K. “. O.

Good grub, decent prices. Great beer garden for the few weeks of decent weather we sometimes get! Just as good as ever!

S. C.

Was a very nice place quite big food was lovely price was ok a little expensive

G. ..

Within easy reach of main motorways. Food excellent, good service..with some good food deals.

J. B.

Hada great meal , very relaxing served by leigh-ann

P. T.

Went to the restaurant twice once on the 1 January where Alyson made our family group very welcome. She coped well with our demanding needs. The service was exceptional, Alyson even set up a table in the bar area for the 9 of us to play board games and ensured the unlimited soft drinks continued over from the restaurant to the bar for the rest of our afternoon. She really made our day. Thank you to all the staff especially Alyson. My wife and I also visited the restaurant on 2 January where we were served by Cloe. Cloe was also very attentive and helpful, she even set up the Beefeater app for us and spent time chatting with us without ignoring her other customers. We are all very grateful for all Alyson and Cloe done, we always enjoy coming to the Black Bear which we do on a regular basis and wish all the staff a wonderful New Year for 2025 and hope to see you all again over the course of the coming year

a. b.

Food was amazing and the stasscwerecso friendly and welcoming they couldn't do enough for us.

C. S.

Too expensive. Only go when deals on but the food is great, never had a bad meal there.

A. S.

Good breakfast with table service, self service toast and coffee, staff very helpful and friendly.

L. T.

Visit here with my family a lot. Jillian and Joice are both fantastic, food is great - would definitely recommend :)

C. E.

Nice staff . Table service, so there was a wait for prepared meal . It was ok but I will go again

A. R.

Meal was okay - drinks are a bit overpriced though. Not much atmosphere and a bit on the chilly side.

B. K.

Great food and great service as always one of my favourite places

P. P.

Great food and service a friendly restaurant with pleasant staff

I. S.

I've been going here for the best part of ten years and it's great for meals on your own, with friends or family or for a few beers.

P. W.

Nice place good food clean and the staff were very helpful.

A. B.

Great choice of food, especially Sunday roast. Served by very pleasant female, however not really enough staff on duty.

C. F. (. E. K.

Excellent service and tasty meal. Refills on most items too, should you be that hungry !

M. r. C.

Excellent food and staff very friendly. Would recommend it. Will definitely be back.

A. G.

Highly recomend good food & friendly staff

C. S.

Loved the meal took my son out for a birthday meal loved it all x

A. K.

Nice beef

E. M.

Come here all the time as a cheap and cheerful dinner out with the kids. Great food, reasonably priced and great staff.

S. A.

Great food, family friendly, excellent service, staff polite and attentive.

M. N.

Nice food good prices nice staff and very clean also parking was easy thanks

G.

Excellent food and service almost zero waiting time. Prices are very reasonable too

D. P. A.

Great my favourite restaurant. Recommended dishe's sirloin steak, haddock and chips. Beautiful

C. M.

Awesome food awesome staff would recommend this place lovely atmosphere warm and welcoming I will be back thanks for the experience

j. M.

Was a nice fish lunch for the Money staff were nice

I. D.

Great food, great service, good value for money.

F. D.

Food and service was very good. Family friendly

C. W.

Great staff Food is lovely Great place for a family meal

M. A.

Sign up for rewards card and you get 40% off vouchers through email.Steaks are always cooked perfectly 😉😉

A. D.

Waitress great but food 4out of ten

G. A.

Been here many times...Fabulous food & friendly staff who make you welcome..

D. M.

Lovely staff, foods fine but good deals and prices.

J. L.

Today we had a little bit of a wait for our order to be taken. It was nothing excessive but because of the wait, our server Nicky arranged for money to be taken off our bill.

A. W.

Excellent food from a nation wide chain, good food, great staff and a friendly atmosphere!

K. L.

Good service. Tasty food. Slightly expensive for what you're getting.

J. S.

Very safe environment in Covid times. Pleasant staff and good service!

A. B.

Good steaks. Not a fancy place, but good for a lunch. Lunch menu is not that pricey :)

I. S.

Fairly reasonable pub food. Pleasant staff. Avoid the coffee...the beans must have been recycled.

E. H.

Don't know if the waitress was having a bad day but forgot to bring us our drink, forgot to take our order then forgot the condiments we requested when she served our food.

R. A.

Staff on duty were very attentive, very good service

m. f.

Menu is better than expected for a budget restaurant. Staff very friendly.

J. C.

Very good food. Lovely helpful staff

D. S.

Staff friendly but food not as good as their East Kilbride restaurant Crooked Lum.

b. s.

Very well sorted for covid and a lovely meal and an excellent waiter very helpfull 👍

J.

We are regulars, great food and excellent service especially from our server Alison

E. C.

Lovely place for a meal and all you can eat breakfast would recomed

L. M.

Lovely and warm atmosphere,food was good

C. H.

Love this place. Great food & lovely staff

M. R.

The wee guy behind the bar was brilliant...didn't even need to ask for a drink he remembered everything..Mark his name was...class act

C. l.

Nice food 2 courses for 10 pounds nice big pub

J. F.

1st time visitor but won't be last. Great selection of hot and cold breakfast items with table service for ordering hot food. Unlimited food, coffee, tea and fruit juices. Service was great and I had a couple of plates of hot items and some fruit from the continental buffet.

R. J.

Very good food and staff is smiling all the time. Pleasure to be here

I. S.

Good food excellent service even on a busy fathers day night.

I. I. S.

Meatball linguini absolutely first class as was the accompanying garlic flat bread , great service from happy staff , I'll be back

J. M.

Amazing staff who couldn't do enough for us. Fab food as well x

L. G.

Can't get a better cooked steak. My favourite steak house.

F. M.

Staff where wonderful as always, very attentive, obviously we will be back. !

T. S.

Inexpensive nice food. And not to noisey.you can.have a private chat without being disturbed.

L. J.

Nice food. Menu not got biggest selection though.

D. B.

Delicious food, helpful and friendly staff.

J. W.

Food was excellent service was quick and very friendly will definitely be back

A. B.

Lovely food here, must be why they where so busy on Saturday 🤣

A. M.

This place is great for everyone and is attached to the premier Inn which is warm welcoming with clean with frendly staff affordable prices Great

L. K.

Excellent food. Very friendly staff. Very good pudding menu

A. S.

Friendly helpful staff and great food 😃

S. O.

Good food staff fantastic with kids great value for money

A. E. L.

Friendly atmosphere, good food and a recent upgrade, worth the visit.

D. S.

Food great but time a problem to get food after ordering.

c.

Our waitress was great and had a good sense of humour, food was mediocre

M. M.

Really quite pleasant and good value. Not the quickest service, but they're very pleasant.

A. K.

A beautifully cooked steak for both my wife and myself and very happy attentive staff.

M. F.

Had a lovely meal here and staff were very helpful.

C. R.

Fabulous - start to finish - all staff so friendly and helpful (Lianne in particular). Great food, I had rump steak and could not have cooked it better myself! Felt very safe to eat here too as sanitisers stationed everywhere. Staff All wore masks as we had to, until we were seated. Tables well spaced for added safety. Can highly recommend the food. Loved this place. Shame we were only passing through!

A. M.

Had a lovely breakfast with fantastic service

S. M.

First time there and it was amazing service is great and staff are friendly. Definitely recommend 👌

T. M.

Stopped off for lunch. Friendly staff and fast service. Food was goid

K. P.

Terrible service from the waiting staff. Food was good though and the barman was helpful

g. l.

Been to the black bear loads of time and have never been disappointed, staff are great and food is class!!

H. R.

Good service nice food delivered hot

A. B.

Staff member was very friendly,not the greatest selection of menu..

N. G.

Yummy food. Good service

S. H.

Foods good quality and cheep as chips.

M. M.

Great staff. Great food

K. A.

Our second house. Meal delish as always. 1st class service even with them being very busy and understaffed.

D. A.

It's a beefeater, so you know what to expect and this one cooked a very good set of steaks, just right.

P. L.

GREAT FOOD...good atmoshere very helpful staff but pricey but worth it...

k. b.

Poor choice of food staff not polite okay if you enjoy chips expensive for what you get

d. C.

Family get together very nice staff

M. R.

Sausage and mash was lovely. Great value. Staff were very nice.

J. C.

Have a special offer of 5 different meals for £5 before 6 .30 Great value

A. B.

Good location, parking, large selection of food, friendly staff

I. G.

Good food friendly stalk reasonable prices

A. R.

The steak was cooked Well and staff were very helpful.

g. i.

Good food n drink stay local so it very handy

C. D.

We got breakfast and dinner and the woman at the reception couldn't do alot for me she was very helpful with opening doors and giving me her number if I needi g a hand getting back and forth with wheelchair. Did not like the man on reception he did not helped my husband with opening doors for us .but put on Beth anytime of the day and night will be back again tha k you xx Catherine and dave dewars xx

N. M.

Lovely food,great service,not too expensive! Thanks!!

L. M.

Service not great waited 15mins before we had to ask them to take the order when there was only 1 other table there 😡

A. N.

Love this place a big shout out to f o h staff members Pauline in particular

M. S.

Slow bar service, need to book for a breakfast even when it's empty! Poor customer PR

j. k.

Premier Inn beefeater bit pricey for its location food was OK

M. N.

Lovely food, great service.

J. M.

Good place for quike lunch. It has a reasonably priced menu.

D. M.

Good food and friendly service. Will definitely be back.

E. M.

Like the decor, the atmosphere and the food but the temperature is terrible, it's always freezing

C. H.

Bog standard eaterie chain. Covers the basics. Child friendly, good & easy access.

G. C.

Great for a pint, nice outdoor area - chicken burger wasn't up to much though

A. B.

What lovely staff and food. So nice warm and welcoming

C. T.

Lovely restaurant, good food, quiet atmosphere

R. B.

Friendly staff good food and service

B. :.

Great Food nice beer,a bit expensive though

A. G.

Good food and terrific staff

M. J.

Excellent service, good food good prices.

I. T.

Friendly helpful staff and lovely food

G. M.

Not my thing personally, but an amazing experience and a fantastic few hours with family

c. g.

Massive bit of Haddock with chips, cooked just the way I like it!!

N. W.

Steak was excellent but other food is average.

A. G.

Great venue for a meal on our way through yo Glasgow! Food was served quick and was very good quality.

A. P.

Ideal place to eat, child friendly and helpful polite staff.

D. B.

Decent food served with a smile.

C. M.

Delicious lunch and great service

P. L.

Very helpfull and friendly staff. The ambiance of the venue was excellent.

N. O.

Friendly Staff and Excellent selection on Menu.

S.

Good place, well done extremely polite staff and enjoyable all over

D. R.

Food was amazing

d. m.

Good food in nice surroundings

b. h.

Always great food and service

K. G.

Good menu HELPFUL Staff good food and service

C. M. ヅ.

Excellent lunchtime menu and very reasonably priced, had a great time 👍

D.

Functional. Big menu good value. Brewers fayre type place.

P. O.

Pub grub not the best and cost u a few £££££££ but great staff.

S. M.

Ok but steak undercooked. Asked for medium to well done. Blood everywhere.

B. M.

Great family restaurant and bar. Steak is good

L. M.

Great food, lovely atmosphere

A. M.

40% discount and we still payed £55 and not a dessert in sight. Think about it ?

J. S.

Typical Beefeater restaurant, good food, reasonable prices etc.

c. b.

Great place, wonderful staff, fantastic food

E. J. W.

Very quiet lunch but food good

A. K.

Steaks really good nice place lunch or dinner

M. C.

Food lots of it very nice place staff very good

A. M.

Great food, fantastic service

J. Y.

Mega BT sports. Get the movies on big Black Bear.great griswalds family gathering 😃😃

M. R.

Good food,.well cooked and very tasty

V. M.

Excellent if a but pricey on drinks

K. B.

Only had a coffee .but very nice ideed

L. C.

Staff were nice and food good

D. W.

Friendly staff and good menu 😀

R. B.

Not bad food but strange layout

A. M.

Average public place advertising 40% off the main meal den you must buy 2 meals.just a fake advertising.

J. L.

Very friendly service

S. W.

Good food, friendly place. Special mention to the lovely waitress Jillian who looked after us

S. T.

Good priced food and good atmosphere

S. G.

Great food, great staff.

A. S.

Nice steaks great friendly service

D. H.

Very much improved menu and service.

J.

Friendly,helpful staff and good food.

J. M.

Staff excellent need to change menu

Z. R.

Nice and quick service, you can be sure you are looked after properly.

A. S.

Great service friendly staff 😁

C.

Friendly staff food good.

M. F.

Friendly atmosphere food was delicious.

I. M.

Great service, great food, great offers. Going back next Saturday

A. S.

Unfortunately I was here for a wake but the staff were amazing and very helpful the prices are a little steep for my liking as it was over 8 pounds for 3 cokes and over 16 pounds for 2 Jack's and coke and a pint. However the food was delicious and was a decent size.

S.

We go here alot great food great service

b. t.

Service and quality was good. Cost was reasonable too

A. L.

Breakfast was brilliant and service first class

M. B.

Lovely meal and great service

J. C.

Ok not great, fine for a drink

D. W.

Really good for food I recommend the steak

L. C.

Brilliant lads good and ladies good.food and beer

J. M.

Good restaurant. Great service.

P. D.

Great breakfast and kids eat free

A. M.

Food ok. Place smells quite stale though.

c. r.

Booked breakfast while staying at the hotel. Breakfast was lovely and fresh cooked with lots of choice. The staff are lovely and friendly Danielle and Christine especially! Fabulous with our kids who could test the patience of a saint! Would definitely book again!

S. H.

Great ribs. Friendly service. Good beer.

C. W.

Fairly decent food for price

J. M.

Good breakfast and great service

P. C.

Good very good thanks for a lovely evening

W. M.

Good food great friendly service

S. S.

Never had a bad meal yet

G. M.

Excellant service and really good food

A. C.

Very pleasant, nice outdoor sitting area .

F. G.

Servers are friendly and the chips are always fresh.

L. S.

All good food nice

T. D.

Nice surrounding, friendly staff, food was good too

P. C.

Proper food great steaks great service

A. S.

we had a very good time there

G. D.

Stayed for a week through work. Very good restaurant. Friendly staff and well cooked food. Would be 5 stars if the menu had more variety.

T. D.

Service is never the quickest but that will be due to how popular it is. Food is really nice and especially love various starters. Staff are friendly and attentive, free refills on the diet soft drinks which is great! I would always book ahead though.

A. R.

No complaints about the food very much njoyed .staff the salt of the earth such nice people we will be back .

B. M.

Their plant based Sloppy Joe is one of the best tasting burgers I've ever tasted. One of best barbecue sauces too. Decent portions and good service.

L. S.

A reasonable breakfast with excellent service. I've given 4 stars as I think quite expensive for what it is

M. M.

Food was amazing as was the service x

Y. Y.

Upon entering the restaurant we were asked to use the hand sanitiser. Shown to our table and was explained the one way system if we needed to use the toilet or when leaving. All clearly marked out with the arrows on the floor. They had tables with signs on which meant there was space between each one and partitions. Servers had masks and gloves on. Overall they took the health and safety of covid-19 prevention extremely high. Meal wise was very nice, although the rib eye steak was a wee bit overdone but the fillet steak was very very very good, wish I had that instead. Although I spotted the premium surf and turf on the menu which I think I'll go for next time. Shared the churros sundae. Delicious. Overall it was lovely meal and felt safe with he precautions in place. I've been to a couple of steakhouses in Glasgow and the prices for their steaks are generally twice the price of the ones here and I would say I'm happy to just come here for steaks. Will definitely come back in future.

G. C.

Great meal, and the service was outstanding!

C. S.

Food was lovely and well priced. Staff were very friendly and helpful

E. C.

Food ok but nothing exciting. Dining area lacks atmosphere and warmth as too big without any dividers of plants, etc. Staff seemed reticent while few customers. Prefer Bearsden Beefeater.

F. R.

We travelled for a funeral and the black bear is well placed to receive folk like us. I get the impression that the staff are very used to our type of customer and are very friendly and helpful and even advised us of where and where not to go for evening meals with spot on accuracy! 👌🤣

W. R.

Booked over the phone arrived on time waited a few mins then shown to table no fuss. Didnt have to wait too long to place our drinks and food order and staff were nice and polite . Decent menu food arrived piping hot no complaints. However watch out as the car park are installing parking restrictions so remember and put in your registration upon arrival.

B. F.

Five of us went for dinner and lwas charged twice in my bank account but was refunded minus 12p. Didn't receive apology and l had to phone them twice to get refund.

J. M.

Not only is the food always fantastic here - steaks are always cooked to perfection - even the calamari is not over cooked and rubbery, but tender and moist. Also if you are part of the rewards scheme - which i recommend you get many discounts - i had a 50% discount voucher and had a wonderful family meal, 6 of us had 2 courses, all mains were steak and the bill was just over £100 including drinks - how can you beat that 🙂😎

B. M.

Good quality, great service, clean and spacious, ample parking.

S. M.

We visited this on the dine for 50% so we're obviously happy with the prices. Even at full price it would have been reasonable. Setup really well for social distancing with arrows showing you the way (though confusing at times). Friendly helpful staff with nice good and nice atmosphere.. Would definitely recommend.

K. H.

Good food and good prices. Only one fault, the meringue kisses were described as being served with strawberries but was served otherwise rede currants and raspberry. Had such a lovely meal I didn't bother mentioning it.

G. E.

This place has been a favourite for a wee surprise treat over the years, but our last visit was a disappointment. Our server was completely disinterested in us. I felt uncomfortable - as if our being there was a chore. My steak was advertised as 'unlimited chips' but not once was I offered, nor fresh drink orders offered. The place was very quiet, being mid afternoon, so no excuses. The food was good - it always is in my experience - but it wasn't enjoyed on this occasion.

L. R.

It's a great location with plenty parking. Staff are lovely. Food was lovely & hot. Upgraded steak very tasty.

J. S.

Probably the best meal I've eaten at a beefeater or anywhere in a very long time the staff here go above and beyond, outstanding service. I wish I could give you more star's.

A. M.

Great service lovely staff ,kids eat free ,the waitress was very attentive and the breakfast was very fresh and hot will be back

F. W.

Our server Allison was fantastic as always. Very kind, helpful and pleasant. The restaurant was was busy and yet she did well to make sure we were well looked after. Allison has served me and my family a few times, and we always get a fab service. The food was amazing. Would totally recommend the scallops and roast beef.

S. D.

We have stayed at the Premier three times in the last week and eaten both breakfast and dinner at the Black Bear. The staff are friendly, attentive and professional. We couldnt fault them. Breakfast and the Mixed Grill were especially good. Not often I recommend a chain but I wouldn't hesitate to go back here

a. k.

Staff friendly meals steak very nice chips great onion brioche lovely bit on the small portion size for the pricey £25 . Triple chocolate brownie was very nice only problem was price was over the top but in all food place and staff were very good

J. M.

Just had a delicious meal here tonight(bbq chicken and ribs). Service was fantastic, both from the lovely girl who greeted us and showed us to our table to another lovely girl who took our order and served us. Would definitely have no hesitations in recommending this restaurant for a great dining experience.

D. C.

Nice place to go for a meal menu not as varied as it used to be but nice food good service

J. H.

Typical beefeater food nice staff very helpful

p. h.

Staff were nice and the decor of the place was nice and inviting. Ordered myself beer battered fish chips and mushy peas and the other half ordered beef and cheddar pie with mash and green beans. The meals came and to be honest was quite disappointed. The fish was nice but it wasn't beer battered as it said in the menu and my other half didn't particularly like the beef pie as it was suet pasty. Only thing that was really good was the desserts afterwards. Would come again but it would of been nice to get what we had ordered.

C. O.

Not the most modern decor but staff friendly and food pretty good. Beefeater tends to be on pricey side for what you get, but great value if you have a voucher.

R. T.

Went for evening meal as were staying in the Premier Inn next door. We were greeted by Andrew who was very professional, polite and courteous. We were served by Jodie who again was very friendly and polite. Went back for breakfast next morning before heading home. Food was great and good value for money. Would definitely use again if in the area.

D. M.

Had a really nice evening here. Staff were pleasant and attentive. Service was quick and efficient. Food was plentiful and delicious!

E. Q.

Enjoyed the food and the staff were very pleasant

L. M.

Beefeater is a beefeater. Staff very pleasant and helpful when our app wouldn't let us order. Ginger beer was exceptional.

L. M.

Expected more from this place - used to be so nice too. Food was mediocre at best, overpriced. The place is in need of a refurb. The servers were the best part of the visit

L. G.

Visited here while staying away for work. Very relaxed atmosphere and friendly staff. Would recommend

p. r.

Was very good service great waitress Leanne looked after us well

D. B.

Good social distancing measures,but one member of staff coughing and serving food with no mask,I understand some people can't wear them but this person shouldn't be serving food.that being said food was great and we will be back👍

K. K.

The staff were lovely and service good. All steak (3 out of 5 dishes) was requested cooked rare, all came over-cooked. The stroganoff steak did not taste like any stroganoff I've ever tasted which was really disappointing but it was still an ok taste just not what was expected! The restaurant itself was really tired, broken and dirty looking, badly in need of a refit!

N. C.

As you'd expect from a large chain restaurant. The food is good and arrives very quickly... decent selection and plenty of space both inside and out. Few benches etc. outside for when (if) the weather's good. You can eat and drink out there, however, there may be people smoking in close proximity.

S. A.

Staff lovely and Debbie was also very helpful Food and service good, place welcoming, nice and clean 👍🏻

S. E.

Overpriced low quality cooking and materials, charcoal chicken resemblance like boil, the steak must be cooked in the morning and reheat, the serving staff is the only thing that have and add value to the shop, I believe you can find descend food somewhere else

J.

Restaurant was clean and staff were friendly. Food was great and fresh.

I. M.

Just had a lovely night with family and friends celebrating a special birthday.warm cosy atmosphere. Great menu choices for adults and children. Our waitress Kirsty was super efficient.nothing was a problem.same for all the staff.food was tasty and cooked to perfection. Well done chefs x and everyone xx

V. R.

Choose 3 course meal for lunch at £11.95. Portions and good size and tasty! Thoroughly recommend.

K. M.

Place was cold, food was ok

B. L.

The food wasn't bad but I can't comment on the value as I was there after a funeral so didn't pay for the food. The staff were really great and when my youngest son asked for extra chips they brought him some for no extra charge. The place inside is ok for a family restaurant.

J. J.

Staff were nice probably the best beefeater I've used will go back next time I'm over there

W. M.

We were served today by a lady called Danielle who was very nice and fought full. Who helped make our lunch very good…

k.

staff is so welcoming, amazing services, it’s a family involvement and great breakfast.

E. W.

Really great food, nice atmosphere too! Staff here are very nice

G. R.

First time eating in this Beefeater. Was not expecting much but on the comtrary it was deelish. Had the fillet steak was juicy and tender Would come back

B. H.

Wont be back for a while after today,s visit ! My wife wanted fish and chips only to be told sorry we don,t have any Pollak left only Haddock. No problem I,ll have the Haddock she informed the waiter, both our meals duly arrived, Haddock looked nice but when sliced open found it had been cooked with skin on it and she had to pick the meat away from skin to eat it, also found the peas were cold. Readily accept that fish can come with skin but feel it should be stated on menu and or informed by waiter. My meal of open steak sandwich was very nice to be fair. Waiter did ask if everything was all right with the food and before my wife could answer he was off to serve another customer. Then came the bill an extra £2.49 for the Haddock, my wife questioned this only to be informed its stated on the menu that the waiter had taken from my wife as she had asked for fish and chips originally so she had no chance to read this, nor did the waiter point this out when he informed her that they only had Haddock available. We duly settled the bill and left discontented with the level of service.

S. L.

First time I'd been here for about 6 years. Staff were really happy and friendly, our server was Joyce, she was great. Food was excellent, portions were very generous.

L. J.

Lovely evening. Social distancing and hand sanitisers everywhere...the meal was 1st class and enjoyed by all in the.party...our waitress was excellent and so very pleasant.. great nite suitable for all Inc.children..

M. M.

Had a lovely lunch yesterday. Food was delicious and service first class. Hats off to Dariel who was so pleasant. Couldn’t do enough for us. Thank you, Dariel!

M. K.

A bit on the pricey side, and the service can be a little slow, but the staff are attentive, never had an order wrong. The food quality is really good amidst a limited selection. Try the Chicken Escalope, it's awesome and really filling!

D. B.

Always had a good meal and good service here. Team are so friendly.

D. F.

Decent menu Veggie options better than average. Good service.

T. Y.

Good food. Amazing staff. Friendly, helpful and very professional despite the current situation.

D. E.

A beefeater next to premier inn needs a refurbishment food OK but not best beefeater. Not enough staff bar service very slow.

m. b.

Well, tonight was one of those nights where the meal was just perfect, got the mixed grill, I of course couldn't eat the whole thing...have a tomato had to go in the bin, soz. Onyhoo, 2 things would make here even better...a proper steak pie on the menu and...proper full fat pepsi back on the refill...can you not just charge a bit more or even 2 a 2 drink minimum for the extra charge...2 is all I need man. Onyhoo, again, great meal.

W. B.

Had a lovely evening , food was good and served quickly,staff were very friendly and helpful , A very good experience all round .

M. M.

Staff lovely and helpful. Food average. Steak sandwich, steak chewy and went cold very quickly.

F. G.

I was booked in by my company. Not recommend eating Prawn cocktail prawns were ok sauce bland lettuce not much better. Hot sauce half chicken slaw nasty, corn cob looked microwaved. Chicken was ok cool but skin needed to be BBQ to Chris’s it and sauce would have been better is skin was forked and flavoured the meat. Veg rice was an extra charge as I don’t do fries. Won’t be recommending Beefeater.

w.

Only just making 3 stars as the staff friendly and attentive. Pleasant space to be in although let down as other Beefeater are by offering over expensive average quality chain food. Not really here by choice.

H. A.

Food is tasteless better to go to weatherspoons for better value for money Ambience was good Service was good too

L. M.

While staying at premier inn, went for breakfast at beefeater. Scrumptious all you can eat breakfast. Just £9.50 for me and my two kids. They loved the absoloute well laid out breakfast buffet. Pauline, the staff member made our visit memorable as she was so friendly, attentive and made us feel at ease. Will definetly go back as prices and service was brilliant. 100% recomend - Lavina

I. M.

Pleasant local with nice food. Change the menu often so always good to try different things. Staff always courteous, especially staff member Abbie in-service with a smile all the time!

M. B.

I had an expectation when my mother and Stewart said this was their typical place to eat and have a few drinks out, and it was met. The atmosphere was lovely, the food was quality and tasty, and the drinks were well made.

J. M.

Great food ,, reasonably priced and staff were very friendly and so attentive .

T.

Lovely food, lovely staff, definitely will be back here hopefully in a few months time.

K. H.

Great meal and service staff first class

N. F.

Over the past two years the Black Bear has went downhill with their service and the quality of their food. I feel that you are paying the same price for food that is to lower standard. There has been a change with the staff also as before they had the staff were always extremely helpful and friendly and now I feel that some have a terrible attitude towards the customers.

E. E.

Food was all right, not impressed though. Lobster burger was meaty however no much lobster. The tandoori burger sadly was bland. Sitting outside you are restricted to a smaller menu of snacks burgers and ribs.

S.

My first night here was terrible. Everything I ordered was out of stock and I settled for a ribeye steak. I ordered it medium/rare....came well done. Seemed to have a soup of the week rather than a soup of the day. The waitresses were really helpful and friendly, especially the blonde lady in the mornings. Had a great sense of humour and really made us feel like we were at home. Drinks are a bit pricey though...London prices.

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