Reviews of KFC Hull - The Mount Retail Park. (Restaurant) in Hull (East Riding of Yorkshire).
KFC Hull - The Mount Retail Park
Mount Pleasant Holderness Road, The Mount Retail Park, Hull HU9 2AH, United Kingdom
Description
Information of KFC Hull - The Mount Retail Park, Restaurant in Hull (East Riding of Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of KFC Hull - The Mount Retail Park
Popular times
Reviews of KFC Hull - The Mount Retail Park
C. b.
I used the drive through, so obviously no atmosphere lol.
Took a while waiting for the food.
But food good, order correct, and friendly staff.
Many thanks
M. K.
Not always had a great experience at the mount pleasant KFC but today we had great customer service service from Kiera. She was lovely with my boy, he asked for a different thing on the menu (popcorn chicken chips and a chicken filet together) this was no trouble for her and even put it together herself. He was really happy and was made to feel listen too. So the 5 stars is for her.
P. F.
Had a great visit to KFC Mount pleasant Hull, was greeted by Tina who welcomed us and explained she was just cleaning the tables and would not be long, everywhere was super clean and felt very covid safe.
Tina couldn’t do enough for us through the visit. I had a 7week old baby, she offered me a bottle warmer , then when she noticed I was settling the baby she offered to keep my food warm. I explained my Mum was eating first and I’d order mine once she had finished and we would swap. When I did order my food, Tina saw me waiting and told me to go and sit and down and she would fetch my food across. Throughout the visit she constantly checked it we had everything we needed and if everything was ok. I heard her doing this with other tables and never stopped ensuring everyone was ok, thank you Tina for making it a great visit
N.
Boneless Mini fillet box £5.99 pound less for bone out both times were spot on though cant remember if counted ten fillets both times or just 9 before then put 5* as wasnt sure and could have been me. 😵💫😀
C. P.
Very lovely food but ad bit ov a wait as it seems delivery takes preference !!
M. T.
Service very good, food hot.. grandchildren enjoyed sitting in. Tables clean and staff were very friendly.
G. J.
Fast food, finger licking good. Best chicken ever! Refurbished restaurant, nice and clean, ample parking.
H. B.
Customer service is well above standards. Food service is very quick and delicious.
D. (.
Seems to be going downhill, floors not swept for a while, order screen had no receipt roll, a bit a long wait given only 1 other person infront of us, but I guess that's down to home deliveries having priority...oh.... and yet again no salt.
C. D.
Now dine in available!!!!
Tasty food as always. I really like the cozy, roomy and bright environment.
I. R. P.
Excellent fast food, very tasty.
Anyone with a blue light card gets 25% discount
R. R.
Slow but food warm never seem to have rice boxes.
C. D.
Food is always cooked well. But when I ordered through the app at and told them at the drive through they still tried to charge me for someone else's meal. Quickly sorted out though.
G. W. K.
Was originally a scathing review on how they forgot 4/5ths of my order. Went in and they gave me the entire order again, for free.
A. M.
In terms of KFC, I suppose it's one of the better ones. They still seem to struggle getting the chips right, but I think that's a KFC thing in general. Always soggy and limp. The chicken at this branch is much better than others locally though... Very nicely done. I like going at busy times because you tend to get fresher food which kind of makes up for the wait.
K. D.
kfc always makes my days brighter. the mash and gravy combo is magic.
R. J.
Food was nice, could be cleaner inside
c. d.
Grumby as usual food not hot
Staff good but needs manager to keep on top of cleaning and food preparation
J. L.
The lady at the cash register was really nice at not annoyed by the fact that I got here just 10 mins before closing hungry for my wings.
3.
Food is fantastic. Very clean and working very well for hygiene in regards to covid. Staff were very pleasant and even helped me take my order to my car. Toilets are available to the public and very clean
J. W.
Old school three pieces of chicken with fries yummy.
M. B.
Very tasty food and great service
P.
we did the drive through, very efficient and quick the food was delish, plenty of it not greasy for fried food brilliant choice of chicken on or off the bone healthy options available will definitely use them again
J. G.
Renowned for regularly getting large orders wrong somewhere, however the food here is always of acceptable standard.
M. T.
From 1 star to 5 star. The past 3 visits have really been good. They seem to have completely changed how they prepare the food and it's so much nicer now. Not sure if they have a new manager but great job now.
D. 1.
Finger licking good, say no more!
J. H.
Late after shift meal. Reliably tasty and quick.
B. O.
Obviously excellent food,manager was very pleasant especially
S. L.
Love it would have give 5 stars but the chips were cold.the assistant changed them no probs rs Steve
T. H.
It's okay for a meat eater but as my partner is a Vegetarian she was quite disappointed that this KFC branch does not serve the vegan burger from the KFC menu as it states they do on there website.
E. G.
The best KFC branch I've ever been to. The cashier is the most friendliest, welcoming person ever!!! Give Tina a raise and a promotion! She definitely deserves it! Will definitely be visiting here every time now!!!
A. N.
Slow service chicken re heated last twice chicken burnt and dry maybe try a different KFC check the standards,
A. W.
KFC is going downhill. The chicken was stringy and the fries were soggy and greasy. And to cap it all, there was no salt available.
F. T.
If you want to go out with friends or date, no better place to take them if they like fast food and chicken. It's just amazing! The prices compared to other olaces might be a bit higher but you definitely eat what you pay for. And if you like it i recommended you to download the Kfc app to get some more discounts of the restaurant deals.
E. J.
Weird looking gravy.
L. W.
One of the better tasting KFC's
A. B.
Is it me or are KFC getting stingier with portion size. 10 piece bargain bucket with chips. Asked for sauces, staff says this bucket doesn't come with sauces, not sides, sauces like ketchup. Got home, nearly all10 pieces were wing bone section, very little meat. May start using independents.
M. R.
Drive through only obviously. Bit of a wait bit can't be helped. Food not as hot as usual. But was still tasty.
S. H. (.
Tends to get busy, pending on the time. At times limited to some items, eg ' sand/cement owing to covid-19, supplier. Had to wait five weeks to get the bricks I needed
L. S.
Nice food, friendly staff and not too busy when we went.
L. M.
The options on the menu board at the drive-through is very limited - if you don't know specifically what you want and you're not familiar with their full menu then you're stuffed.
D. D.
Hot meal before getting on the Hull ferry to Rotterdam. Hot food. Clean and tidy.
G. W.
Tasty food as expected going to a KFC but if you want to freshen up and dry your hands forget it. The hand dryer blows like an asthmatic mouse on a lazy day. Been like this for months and months, raised it several times but just get a shrug
C. M.
All good except for the fact some staff find it necessary to call customers all names of endearment including sweetpea, darling, love, sweetheart, honey...all in one 3 sentence conversation. And then my number was called only for the staff member to say ' I just wanted to check if you were still here?'.
Yeh because I always pay for my food and leave without it.
C. B.
KFC can be hit or miss depending on the one you go to, after a little wait, along with others we got our food and was pleased with it. The chips where HOT which does make a change from cooked but going cold fast.
l. r.
As good as usual, marred only by no receipt printed at self service so no momento or chance to complete online survey
J. B.
Very good service and food
S. J.
My favourite Hull KFC. Busy at lunchtimes but soon quietens off if you can wait a bit. Very good food & brilliant coffee & cookie offer for £1.99 if you want a quiet afternoon break.
S. A.
I enjoyed it,well presented,tasty .I liked the small portions,which suited me.coffee,good too. My grandaughter ,1 years,loved it.thanks.
L. G.
New staff don't listen to orders but clean tidy and safe place to go due to covid
G. G.
Pulled out all the stops, not had KFC for a while. Really improved at this outlet 👍
D.
Friendly staff and great chicken buckets amazing quality better then the hull kingswood one
D. D.
Nice food but every time we order, there is always something missing 😔
L. W.
Food was lovely staff were great, all facilities were clean and tidy, quick and fast service, lovely clean environment too, when I come back home I'll definetly be coming here again
S. B.
I only went there because of an offer in the newspaper, the service was very slow. It seems if you go to the order here window you are ignored until you call out to the staff. Food was ok.
L. P.
Don't think it tastes as good as it used too, but still enjoyed my meal. We used the drive through and the girl was polite as efficient.
L. C.
Lovely food. Great service. Table waitress is a character, lovely and funny
G. P.
It's ok however need to work on timing as our wait for food is far from fast. Also sometimes the food ain't up to 100% but hope it can turn around. Just need a better management
D. F.
Chicken tastes amazing and staff trying hard to make customers comfortable coming into the restaurant during the pandemic
S. J.
Disappointing. Chips cold and burger average!
K.
First takeaway I've had since the crazy started in March and damn this was good. Can't recommend the chicken here enough!
d. i.
Tina is absolutely lovely, so welcoming and couldnt help us enough. She is so warming and welcoming, love good customer service
n.
Drive through was a quick process and good service the food was nice and hot
J. D.
Normal KFC restaurant with a drive through.
Typical KFC with ample seating and parking. Normally clean enough with quick, impersonal counter service.
Expensive but reasonable quality and consistency.
n. g.
Kfc was nice my burger missing but will collect next time always nice staff there and in most kfc tbf
M. W.
Food was ok but jesus the place was like frigde.asked if they turn heating on got a total blank look
L. S.
The chicken was gd as u would expect decent service
L. G.
Plenty of staff, food tasted great.
R. C.
Food was good ,service good,could do with a little tlc,the building and surroundings looking tired and a bit dirty😀
J. W.
Typically a lengthy que due to running staff on a shoestring.
Staff did well..... KFC I don't like waiting 15 minutes for my order
C. E.
Unfortunately we did not get all what we ordered but everything else from the food to delivery can't fault
S. A.
What can i say.. a little treat in these hard times.. blooming lovely if i say so myself.. enjoy guys😅
R. S.
Strict covid measures in place , plenty parking. Cheerful staff & very efficient service under the circumstances.
S. W.
Very quick and efficient drive-thru service order spot on and the food as lovely as ever
J. S.
This location is going downhill. Overcooked or/and cold dry food often lately.
K. P.
Excellent food good staff helpful and professional.
A. W.
The service was excellent..the lady taking our order was very helpful and polite as i had people with learning disabilities with me..
P. C.
KFC - just the way we like it. To get 5 stars the toilets need to be cleaner and the seats in the restaurant need some repairs.
K. H.
It was hot and really quick and really, really delicious. Havnt had kfc for a while forgot how good it is !!
T. H.
Good food but had to wait yo be served
A. D.
Easy to park. Food great... 5 stars
T. M.
I personally shop at asda at the mount as they seem to have more produce than the asda at Bilton
D. B.
The staff were all pleasant enough but I'm rather full up tbh
G. S.
Good service, staff were polite & efficient.
S. J.
The food is good but the prices are a little bit high
S. B.
Food OK. Staff pleasant, lucky if you can find a seat most visits and I don't visit often
J. M.
Food very nice and good size pieces of chicken - pity about the staff - so slow and mostly stand around chatting or seem vague - the same problem with the new KFC in city centre - staff problem!
N. a. b.
Got a bargain bucket with chips and beans it was great as normal
K. B.
Food was good
M. T.
You can't go wrong with kfcs banging chicken and chicken popcorn is great for toddlers
v.
Good food at a reasonable price. Shop was clean and service was rapid, efficient and friendly
J. D.
It was busy, but the food was definitely fresh. If the food is too fast, it's not fresh.
D. C.
I visited early one evening just before Christmas. The place was clean and not too busy. Handily it is also just near a shopping area too.
H. C.
Been waiting for 12 weeks to finally get KFC and it didn't disappoint 🍗🍗🍗🍟🍟🍟
S. W.
Food not bad staff very plesent the cleaning isn't up to much could be a lot better than what I've seen
A. W.
Usually ok, but sometimes chips cold, chicken overcooked, depends on location? nice coffee though.
K. S.
The service was quick today but every other time I've been the staff are rude especially when they get your order wrong times I've got a refund because I refuse to be spoken down to!
R. O.
Great food at KFC, not too busy, worth a trip.
a.
Very slow. Staff need some additional training.
S.
Nice food but had to park up and wait for it even though the place was empty
E. H.
Very friendly service and delicious food.
t. t.
i visit at least once a month i love the food very delicious love the crispy chicken wing and the popcorn chicken and the gravy
R. D.
The staff are really happy to help you, a very positive work force.
H.
Love the zinger tower burger 🍔 😋 😍
T. B.
Pretty standard kfc, food was as good as expected and staff were helpful
A. O.
Amazing food service took awhile though. .friendly staff
W. A.
really nice food well manerd staff 😋
K. G.
good food and friendly and helpful and polite staff
C. H.
Very polite staff and good was quickly served even though it was busy
J. N.
Decent food obviously the same as all other KFC's
a. m.
KFC always good, staff can forget sauces though
G. T.
Great food afordable price, i always get the flaming wrap box for £3 that inc chips and wrap popcorn chicken
P. D.
Nice food 😋
T. P.
Great place to eat now and then. Good service
C. H.
Very good food just wish it was faster service
J. S.
Nice enough food but the staff were slow and not very very welcoming
L. S.
Nice food definitely go again
j. f.
They now. Have full menu again and food. Just as. Good as it was
L. A.
Enjoyable, was queuing to be served in self drive
E. T.
Clean and covid aware staff a little loud but friendly enough
P. M.
It's lovely friendly staff and food is nice xxxxx
R. D.
Friendly help staff. Food good.
R. K. J. (.
Past midnight, hungry and drunk but the staff were very helpful to me and my wife.
P. W.
Great service, fresh, hot and fast too 🤩
K.
Very quick service. Staff are always very friendly and helpful.
M. K.
Quick service, friendly staff and good location. Well worth a visit.
P. B.
Lovely site nice good staff
E. F.
At least we got everything this time. Usually some chips short. They mustn't read the order
s. s.
food good when they remember to put all of your order in the bag
A. C.
Love the food. great staff too.
M. F.
Great food, fantastic staff and very clean and tidy
v.
Friendly, helpful staff & the free WiFi is the fastest I've seen anywhere.
S. A.
Just found fastest services provided
Thanks for all staff serving customers👍🏻
O. L.
Good food,friendly staff😘😘
G. L.
Average kfc
R. H.
Probably the best one in hull always kind and friendly staff
T. F.
Piping hot and relatively small queues.
F. H.
Great stuff!
C. R.
Nice food but they often get the order wrong.
l. b.
The place is filthy and food isnt fit for a food bank, nah man the food is spot on and staff are very friendly
A. S.
Nice food but very pricey.
j. b.
Nice KFC, had what we wanted. Quick service
J. G.
Very slow service due to covid rules.
N. W.
It's KFC? And this is one of the decent ones... Not much more to say 🙄
A. G.
Chicken always seems freshly cooked shame about the staff attitudes though
S. M.
Great service, nice food
P. “. M. R.
Was alright I suppose nothing to get excited about
J. M.
food cold portions small
staff friendly &helpful.
M. H.
Warm cokes are not great.
K. B.
Clean premises. Food a little bland.
S. T.
Good fast food take away, plenty of parking and drive thru
D. W.
I was disappointed with 3 'small' pieces in my meal...
M. N.
Recently refurbished so nice and clean and fresh inside
A. W.
Usually ok, but sometimes chips cold, chicken overcooked, depends on location? nice coffee though.
r. g.
Brilliant
P. B.
As always m enjoyed my KFC , still the best
Z. H.
It was good food and loverly staff
R. K. J. (.
Past midnight, hungry and drunk but the staff were very helpful to me and my wife.
M.
It's kfc what is there to say lol
D. F.
Very good food will use again
T. W.
Not as good as it used to be, better chicken elsewhere
p. h.
Allways good food,love it
I. s.
Pretty tight space , good service.
A. W.
Good tasting good for all the family.
L. W.
They dont have no drinks because theres a shortage
F. N.
Love KFC and twister meals.. Good prices.
O. O. (.
Classic KFC taste when you need a quick bite
P. M.
Cheap and cheerful food.
M. N.
Recently refurbished so nice and clean and fresh inside
A. B.
Always great food
G. H.
Quick and easy with friendly staff
D. F.
Very good food will use again
J. B.
Really helpful & friendly staff here at this branch.
K. S.
Place was quiet yet the tables where full if rubbish and the bins over flowing
R. H.
Probably the best one in hull always kind and friendly staff
G. F.
Slow service due to the drive thru
A. M.
Love the boneless, but the gravy is in another world :)
D. M.
Average not a great place but ok
d.
Lovely...and not so crowdy la mc
Z. H.
It was good food and loverly staff
t. b.
Food lovely, cleanliness was diabolical.
L. M.
Got to love fried crispy chicken 😁
O. L.
Good food,friendly staff😘😘
N. J.
Seems a nice place
M. B.
Nice atmosphere and like the new chips
S. B.
Good food at reasonable prices
A. W.
Good
L. C.
The I love bacon burger was good
J. M.
The best popcorn chicken in hull and fast
J. R.
Not bad too greasy for me personally.
S. C.
Fast service and the place is clean.
J. C.
Great staff
J.
Drive thru is a bit tight, otherwise standard KFC
d. j.
Good value deals for food with apps
L. H.
Good chicken if they have any
B. L.
Always helpful goos prices access easy
K. D.
Love KFC, and the staff are friendly too!
S. C.
Good service
Z. W.
Friendly staff but normally very busy
A. B.
Had mega gravy box was lush
P. H.
Okay, but very slow service
P. W.
Very welcoming, fast service, friendly face
S.
Love the food, no card machines
P. C.
It's kfc you basically like it or you don't
T. F.
Piping hot and relatively small queues.
j. f.
Clean and tidy staff are nice
C. M.
Well catered for by the young staff.
K. M.
Bit dry but it's KFC lol
M.
It's kfc what is there to say lol
J. S.
Can't beat finger licking chicken 🍗
c. c.
Great food thanks 😊
K. H.
Food was great.