Reviews of KFC Ipswich. (Restaurant) in Ipswich (Suffolk).

KFC Ipswich

1259 Reviews

185 Comments

Restaurant

Fast food restaurant

Chicken restaurant

Chicken wings restaurant

Fried chicken takeaway

Takeaway

Cardinal Park, 9 Grafton Way, Ipswich IP1 1AX

Description

Information of KFC Ipswich, Restaurant in Ipswich (Suffolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

Map

Open hours of KFC Ipswich

Reviews of KFC Ipswich

T. J.

Food was OK but expensive and the paper straws were really dirty and had food stains on them when we were handed them, no wrappers at all. Young guy at the drive thru was very helpful

i. j.

Sweet corn cob is my favourite treat from them and the mini fillets

S. A.

Charge ports, good staff, clean environment and good food.. shared 28 wings and a bottle of pop with a good friend

G. W.

Good fast service. Though I was the only customer sitting down at the time.

T.

Service is very slow and chips are not so nice only good thing is the chicken

M. I.

Food was good for KFC standard. Extremely quick service

s. g.

Could do with someone to monitor and clean the mens toilets can't comment on ladies toilet. But food was ok.

M. W.

Ordered only a handful of times from here but often get orders wrong, delayed and always out of stock on sides

S. A.

It's gravy and chicken what more do you want?

D. R.

Had a bit of a wait and no gravy. But polite staff and a free drink helped

C. R.

Food was great, but gravey was cold. Not to keen on the new chips too

R. J. C.

Got the order wrong, only a few chips, cold burger bun, no hand wipes. What is going on, I used to love kfc but it’s not very enjoyable.

E. H.

Love a bit of chicken.. Good tasty fast food and a good price on the bargain bucket

J. C.

Bit of a wait this time but food was good and freshly done

E. P.

Very clean. Even though only 1 staff at front wait wasn't too bad

K. S.

The food is average, but staff VERY RUDE and inexperienced most of the time

J. o. A. T.

Poor service. No cooked products to sell and waited for nearly an hour to get my order.

S. S.

Very good in every way regarding the food, seating, service. Pity there is no free parking.

A. R.

Serves hot food all the time., but fries were soggy ...

T. C.

Well I thought how delusious and well worth the money for the wow Box 😍👍

D. P.

I always loved the taste of food here, and I always find it fresh

J. T.

U ALL DO NOT KNOW HOW GOOD KFC REALLY IS U STINK THE FAKE CHICKEN IS GOOD AND I AM NUMBER 1 FAN OF THERE HORSE MEAT

B. S. P.

Really quick service, best quality chicken I’ve had in some time.

A.

Nice staff and good food

E. S. (.

Washed my hands in the disabled toilet. Noticed there was no toilet roll.

l. d.

Would be better if the drive thru wasn't so narrow had a bit of problem with a larger car

M.

Nice cosy friendly restaurant staff member Nathan was extremely welcoming helpful

A. T.

Large fries .tower burger wasn't ready When burger did come looks like it was thrown into box

M. B.

Free Spicy Chicken wings for waiting 10mins for my piping hot food!! thanks :)

E. H.

Staff were working hard today bit of wait but food hot, staff working well as team .

L. H.

Friendly staff good food just what I needed after shopping

m. m.

Clean facility and friendly staff food freshly prepared while u wait

W. H.

Not a big KFC but the chicken is finger licking good (+_+)

S. S.

Didn't offer sauce or put any in our bag.

J. s.

KFC not the most clean restaurant I have been to but ok

F. N.

Pretty good... Nice change and slight edge on McDs

M. l.

Average food, very long queues both inside and for the drive through.

D. R.

Fast service friendly staff nice chicken!!

D. C.

Usually it's good service but today it wasn't...

m. s.

Kfc what can I say clean and good service finger lickin good

M. A.

Food good, for KFC, service almost nonexistent.

D. B.

Easy my favourite fast food place

L. H.

Standard kfc they are pretty much all the same

P. W.

Good service but slow for drive thru

J. C.

The usual high quality of fried chicken that we love. It was a late Thursday night and I was amazed by the ability of the staff to absorb the abuse and absolute disrespect that they are given by some people. Given 4 stars due to the massive amount of litter! ( lazy people/customers. they provide bins throughout the carpark)

S.

Good

N. H.

Slow service ain't gonna lie

E. T.

Food is good. Sometimes there is a bit of a queue

B. M.

Takeaway only at the moment. COVID-19 rules.

S. G.

Normally a slight wait but nothing worse than McDonald's

E. B.

Always good. Better than Colchester ones by far.

C. S.

Staff always friendly, food nice and hot.

C. F.

Standard KFC place. I always seem to end up with a longer than usual wait here though

A.

Finger licking chicken great service hot food and very tasty

L. Y. T.

Good experience, been here every week in average, good hygiene

N. F.

Called in one Sunday after 1700, not very busy staff friendly and promptly saw to our order.. Wasn't the best KFC that I have had..chips weren't hot enough, however it was no bother to change them. Also my partner on her three piece meal got just thighs and not a mix. No hurry to return.

a. j.

Long wait on rush hour 5people allowed at time

L. C.

Lovely clean KFC food was lovely and hot

H. G.

Fast and efficient no wrong orders from here

A. B.

Staff were nice and friendly food was really nice

L. L.

Yummy food as always & so quick.

J. H.

Can't go wrong with a bit of chicken and good customer service

R. G.

Were out of stock pretty much when I visited :(

C. G.

Amazing food lovely and heart love love love the gravy xxx

G. M.

It is what it is really, everything you expect from a kfc

A. N.

Toilets were really disgusting

M. L.

Exceptional Service, fast and warm best KFC I have entered and amazing team run by an amazing leader on this evening (Dippy) sorry didn't get her real name haha. Thank you all for your hard work. 😀

W. K.

God place to work, and to eat really good food.

C. W.

Great food, great people. Everyday

C. K.

My sons lived this place! This is a picture of them after eating:

S. W.

Who doesn't love a Double Down! ❤️

D. B.

Love it😁

T. 1.

Finger lickin good

D. R.

Dont takeaway eat in unless you love cold chips !!!!

S. C.

Very busy tonight but still not much of a wait

D. P. C.

Ok for the kids

F. S.

Big Dad menu...was very good.

M. E. J.

Staff were lovely to us, even though we took our time ordering and it was very late! Food was good and exactly what we needed at that late hour. Thank you.

T. G.

Just happy they have opened again.

C. H.

Always friendly good service

e. r.

No salt no Napkin and no sauce offered!! Poor effort!!

A. B.

Food not hot and chips under parr

E. H.

Hit and miss. Always get orders wrong.

F. B.

Chicken. Yamiii

C. T.

Staff were friendly and helpful.

S.

Food was hot and fast!

D. R.

Not the best, not the worst

M. D.

it was quiet n clean

D. H.

They were very quick! Popped in for a flaming wrap snack box at £2.99 which was great value and was in and out in 5 minutes! Would recommend. Picture was en route to KFC :)

A. C.

The chicken was, finger licking good. 🍗🍗🍗🍗

J. L.

Every visit here there's always something I want which you ran out of.

N. R.

Do the best gravy of the nearby KFCs

L. G.

Its ok

R. M.

It's a KFC you get chicken there.

M. B.

Can't complain just a good KFC for a snack meal whilst on the go. Friendly helpful staff and a decent cost for a wow meal

M. T.

Good, Decent sized zinger burger, Would of Got 5 stars if my chips weren't luke warm,

P. P. P.

I don't normally review fast food chains but the staff were particularly friendly and helpful and food was fast...

C. F.

Very efficient staff who took time to listen to my order and delivered it to my car hot and in a very presentable fashion. Food was excellent will come back soon

D. J.

Great service from drive thu apart from the lane as it is to tight for large or long cars. If you have anything about a medium size vehicle do not attempt. Two staff do not have time for walk in customers as the full attention was not giving as they was talking to each other about non related KFC topics.

S. S.

I mean it's fried chicken, you can't go wrong with that. Never been disappointed eating here.

S. D.

Had a nice meal, was really impressed with a young man called Hayden. Polite, efficient and a real credit to this restaurant. I never leave a review, so this is a first for me but thought he deserved a mention. Well done Hayden and the staff!

D. G.

Had to fight our way through an army of just eat couriers and their array of large bags to be greated by some rather overwhelmed staff. Food was good when we got it, but I think something different needs to be done about all the delivery drivers. Felt more like a busy cab office then a food establishment. Avoid on a Saturday night.

I. S.

The chicken was better than other occasions, but in the bag was - no ketchup which we asked for - no wipes no serviettes no salt and no spoon to eat coleslaw! Very 2nd rate service compared to McD

T. M.

Not sure if anyone has ever got my order absolutely right on any of my visits..But still I return..

K. T.

The food is great but the customer service is terrible. I always get the Zinger Box Meal and it always tastes nice but I miss the old fries. This KFC often forget parts of our food and we don't realize until we get home. We now look at our food before leaving to make sure we have everything.

H. s.

Who doesn’t love a bit of KFC? Here I particularly like because the size of the chicken is always quite hearty and they offer lots of coating on the chicken which can sometimes be sparse in other restaurants. They have a drive-through and quite reasonable in terms of speed and also in giving you what you want. For example, if you wanted a whole bucket of leg they could probably sort out which lot of places may not do! I don’t know if it’s me, but this is my preferred KFC in the area as I do think it tastes slightly better and slightly fresher.

M. H.

If I happen to be in Ipswich I very often go to KFC for lunch the friendly atmosphere, good food and reasonable prices are great draw. I would recommend this eatery to everyone who likes KFC chicken, 5 stars.

A. F.

Much improved lately..staff seem to know the difference between white and dark meat now. Condiments and napkins can be hit and miss and never include wet wipes any longer at drive through? Why?

j. m.

well they tell me don't fill the gravies or beans up as the staff scold themselves if too full never mind the customers who get half filled pots health and safety gone stupid order through just eat wont refund or compensate other wise good chicken chips great staff over worked shouting at 1 another when on the phone to me always smoking outside and forget items got money refunded last week as toilets so smelly could be better shame on you cardinal park

L. W.

Very fast friendly service. Food was freshly made, and tasted great, I had the trilogy meal, it's a perfect selection of some of the best bits off the menu.

L. S.

This franchise has a reputation for missing items from your order, so I would recommend that you check before you leave. The food can be a bit greasy sometimes, I know its fried chicken, so you expect a bit of grease, but it can be excessive at times

S. S.

Sometimes staff mess up orders, like they give me chips instead of sweet corn or they just give us both. Some kind staff. Always seems reasonably busy. Race cars keep driving round constantly

M. W.

We had a very long wait for our food but other than that everything was good. They are not selling sundaes as the ice cream machine is broken!

D. G.

The chicken was very good and better than I have had elsewhere in revnt times. It was also crispy on the outside. I didn't quite like the chips as it felt soggy but overall it was a good experience.

R. S.

Never particularly clear on parking at this KFC. I think you can park in the red bays for an hour for free, but I inevitably spent the whole time worrying I will get a ticket. I have to say that the boneless chicken fillets have shrunk dramatically recently. I think they must now come from 1 day old baby chicks :/ but, of course, it's still delicious :)

J. L.

Excellent service and attention to detail. Only minus point was the chicken sweet chilli bites were luke warm.

D. (.

I love a KFC and the staff here are great. The medium score is only because there seems to be a slight free for all when queuing up so impossible to follow covid social distancing.

k. r.

Make a great zinga burger. Staff always helpful and polite. I retract my previous review! 🚨this is a picture of the zinger burger i got with no top bun!🚨😬 its like you gave me the earth and moon but left the sun out of deal! Devastation beyond comprehension! Its a fundamental part of the burger!

A. M.

Close to the Cinema and Ipswich Town stadium. Very helpful staff when I asked for cups, she also offered ice cubs :)

M. W.

I feel sorry for the very busy staff. All very cramped and working around each other. They try very hard to please, but sadly it is quite a wait for your order.

L. m.

It's OK, 2 members of friendly staff which looked busy doing deliveroo orders whilst other staff watched them

I. K.

Sometimes visiting them, rice box is very poor.Small quantity of rice, very small! Small piece of fillet and HUGE quantity of leaves. Isn’t a big problem but next time just will not accept order. Staff is friendly. Thank you, guys.

J. O.

I thought it was good. Just that the toilets are disgusting, I would hate to be a female and using them because my experience in the men's toilet was harendous. Poo everywhere in the cubical, it was worse than the ones at funfair at Portman road. But other than that I had a great time.

P. R.

Always have a laugh and a joke in here sometimes you'll get a free milkshake but not all the time depends who's on and how long you have to wait it is better to check the quantities of your food if you have a big order just in case they've missed something out other than that they are friendly and helpful

P. R.

Air con was on full heat. Nice and warm. Clean and tidy. Portions had got smaller since last time I went a few years back, But that's the norm these days.

S. B.

Pretty busy but food is really nice... i mean it's KFC it has standards and this is like most KFC restaurants. Also nice inside usually less busy inside iv'e found personally. It's right next to cineworld so it's a good cinema run.

A. B.

Food was nice and hot but staff looked like they didn't want to be there.

F. U.

Check the contents of your order before you leave as the staff have a habit if getting it wrong. At busy periods you can also be waiting for a good few minutes to get served at the drive thru.

I. l.

When I went to KFC last time,was almost the end of the schedule and they been really nice and served us,even we been the last customers in the restaurant.And love they're chicken wings😋

P. G.

Shame food served was warm not hot!!! Didn't complain as young staff present and wouldn't appreciate them doing anything behind closed doors!!!

D. 5.

Good service, walk in orders are open and accepted here. Rice box came with no fork but soon rectified.

D. F.

Drive thru was closed until 1pm so had to go on store. Ordered using the automated service which was a little sluggish but good experience all together

g.

Someone said the gravy was good and the last time I tried it (about 25 years ago) it was rank. I stand corrected. I had to stop myself from drinking it from the cup. Yum

S. P.

Depends upon time of day, and staff serving. I enjoyed my meal, and had 2 prices of keel which you have to ask for but is very tasty.

T. W.

Fries over cooked and cold. Beans spilt in chicken bucket. Chicken was nice. Fast service. Felixstowe Rd kfc still the best

J.

My kids favourite , somehow chicken wings tastes much better here than any other KFC outlets, so this has become our families best restaurant....

R. G.

I was told this was another banging kfc I did not eat here but my boss did and he loved it 👍🏻

K. M.

Good service from the staff but some of the chips were overcooked/reheats, whatever. On the whole a pleasant experience during one of their quieter periods.

G. W.

Food wasn't bad, but got the order wrong. Received different pieces of chicken to what was requested.

A. S. (.

More than helpful to get the best deal with lg order for 12 people at a good price. Friendly staff that I spoke to

L. H.

Love KFC. My favourite fast food. No issues with order so no complaints

J. P.

We take the grandchildren here once a month for a treat, they need more staff at this time as I had to wait quite a long time before we got served, also it looks like the staff cannot serve and keep the restaurant clean and tidy.

A. P.

Very quick service and polite staff.

V. H.

Confusing regarding parking was in there for for less than 60 minute as all KFC I have been to have there own car park - food good standard table some needed cleaning that reason for not giving a 5 star

A. H.

Always a case of "we don't have them today" usually gravy. Order is often wrong but staff seem happy enough

b.

Slow service, foods OK

F. G.

Best staff ever!!! Always so helpful and friendly and as for the food....just brilliant. Nothing like a good KFC!

J. F.

Seriously fast food today, hot and tasty. So much quicker than the Bury Road branch.

J. C.

Never had any issues from this KFC, food tastes great!

O. S.

Nearly always run out of something. Staff don't seem very happy to be there, drive through is very tight for larger cars

S.

Lenient staff, allows you to chill there as long peace isn't disturbed

m. d.

People have given comments like service is not good but I didn’t find same problem in service but somewhat I didn’t find good quality of food as KFC maintains in other branches. Need quality check.

T. M.

Staff seem better than the ladt time i visited, more efficient, friendly. Only thing that is annoying is the screens change when desiding what i want and have ti wait for it to show what i was looking at again.

J. P.

5 stars from my teen who loves kfc. Fast and friendly service while I was there.

M. P.

A lovely young lady called Sophie served us with two crushams around 7.15 pm yesterday at the Ipswich branch IP1 1AX. She served with a smile and very helpful .

J. T.

Good kfc but can get a bit packed if there is a new film or football is on. Other than that good kfc normaly get food quickly after ordering

h. f.

Good food , bit of a wait but bizy time , I enjoyed me meal,

R. L.

Food is good 85% of the time. There's only one restaurant in Ipswich that I will go inside to eat, as the rest are usually disgusting.

D. S.

It's KFC, so food is reasonable. This branch is far cleaner than others I've been to.

M. C. M.

Can only really speak of the drive-thru, but it's always been very quick and the staff helpful and polite.

K. M.

High standard in quality of food, but management need to remember to also organise their staff to keep the place clean!

L. C.

Food is always tip top but they do have a tendency to get sides wrong... Always double check what you've received through the drive-thru!

L. B.

Standard KFC menu, friendly staff and clean and tidy inside, some outside seating.

S. H.

service was good friendly staff lad on front named will was polite cheerful and very helpful would go and eat there again.

Z. D.

Not bad today 😜 hit n miss cardinal park. One by asda are very good

K. N.

Amazing service really friendly staff especially Beth and William there a real assett to kfc the food was good and restaurant was clean and tidy

G. F.

The food was very good, but it took a bit long to get my food ready. Would go again.

S. T.

Food was great, well what you would expect. I knocked a star off because the toilets were pretty grim and smelt really bad.

P. G.

Food normally amazing but sometimes a few cut edges, and not always as efficient as I'd expect

N. W.

The food is KFC norm as to be expected. Staff are great, toilets were....well, horrendous springs to mind, and it was only 8.45pm.....

l. m.

It was nice but i wish it was more tidyer and more pink and star wars

J. W.

Had the new double zinger burger and it was absolutely amazing. Only issue was the queue to make the actual order.

M.

Long waiting time for food, some times it tastes nice other times iffy. But not bad.

m. f.

I had a few questions regarding distancing and table service and the helpful member of staff told us that there was no table service which made us chill out with the need for restrictions and we felt more relaxed but still wore our masks when moving around the restaurant. Top place to eat and helpful staff 10/10

H. S.

Clean and tidy but one particular staff member very unsociable, moaning at the male staff and throwing the food in the bags n it a goid atmosphere

S. H.

excelent food .great quality. no problems at all staff were very friendly

D. M.

This place has it's up' s and downs mostly good. Service is normaly good only had a couple of bad meals generally good

S. P.

Love KFC,,, always my favourite choice of take out food

G. H.

Nice chicken. Loving the supercharger sauce

G. S.

Nice meal tasted and smelt like KFC of old good staff very helpful

O. B.

The food was pretty good but it was a bit too greasy for a wrap

J. S.

Check your food order before you leave the drive through

A. M.

Fast and efficient service. Great tasting food and plenty of parking. Good stop off after Cineworld.

A. D.

Avoid buying late in the evening! You can taste the burnt oil!

R. D.

Brilliant service, good food and quick service. The lady who served me was fantastic, great sense of humour with excellent customer service. Helped so much with the odd number of drinks I got with the meals with her unique problem solving skills so I got them home safely.10/10.

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