Reviews of KFC Leeds - Horsforth. (Restaurant) in Leeds (West Yorkshire).
KFC Leeds - Horsforth
Broadway, Horsforth, Leeds LS18 4DX, United Kingdom
Description
Information of KFC Leeds - Horsforth, Restaurant in Leeds (West Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of KFC Leeds - Horsforth
Popular times
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Reviews of KFC Leeds - Horsforth
C. “. H.
I don’t think I’ve ever had a what I would consider a 5* experience with KFC as somehow they always get something wrong with the order
But I’ll still give a generous 4* - it’s fried chicken and the Colonels secret spices never disappoint!
Just follow the rule - check your order before you leave.
K. K.
Perfectly standard KFC. Unfortunately, the experience was almost completely ruined by the music being on incredibly loudly and also through faulty speakers so everything was fuzzy as well. The staff did at least turn it down a bit when I asked, which is why it's a 3-star not 2-star review. The music was still execrable.
H. P.
I have been coming here for as long as I have lived here which is 5 years to be exact however over the past year this place has improved incredibly. Unsure of what has made it change but nevertheless, this kfc has become the best in the area without a doubt.
N.
The customer service previously when we went to this kfc was not amazing however today We were served by Joseph at the drive thru and the customer service was exceptional. Very welcoming and not only was he a blast to hear through the intercom but he also excellently prepared our order with extra utensils and napkins intact without any request.
Give this man a raise ☺️☺️
J. S.
Hard working team who do what they can for every customer. Unfortunately some of the people who decide to leave it late to get food expect immediate service which cannot always be possible. To verbally abuse young female staff is shameful and means that type of lowlife is a coward and needs a lesson in manners. Happy to oblige.
c. C.
I've been to a lot of KFCs over the years. Hands down the meal I got here was the best of the lot. Hot crispy chicken. Delicious. And fast service. I would attend here again.
X. L.
Good place but going to be honest toilet area just smells of urine. Which when your going to wash your hands kinda puts you off.
D. L.
I try and go to this one if I can as they have never got my order wrong and are always happy to help.
T. W.
Given 5 stars because the wrap was nice and crispy which is much better the normal soggy offering. Just hopes it's done the same way when I next visit
A. N.
Not very nice food tasted as though the oil in the fryer needed changing very burnt taste to the chicken and the hot wings were over done meat was hard and not very nice
W. A. M.
Thank you to Isobella for your professional service at the drive through today really prompt and good customer service skills
G. O.
The burger meal was nice but chicken was over cooked and too dry .
H. B.
Not been here in year as it went down slippery slope. But coming back for first time I was pleasantly surprised how good it was. The chicken was nice and juicy and the skin nice and crispy. It was just like the good old days. Even the gravy was banging. The staff were friendly and polite. Would defo visit again.
E.
My partner and I just tried the new vegan chicken burger at this KFC and it was amazing, I will definitely have it again sometime soon! The drive thru line was long however the service was very speedy and I was very impressed by that. Also, the employee with the pokemon tattoo was a very friendly and kind person! Thank you for the tasty food 😋
P. B.
Just visited the store as Guisley was closed at 8pm? We were greeted by Aaron, his customer service skills were 2nd to none! He explained everything, he was so helpful, he's definitely restored our faith in the Horsforth branch, as we've had a couple of poor visits in the past.
C. B.
Ordered at drive through, smallest portion of chips ever and no salt or napkins in bag
O. O.
Great service! The flaming wraps have lots of spicy mayo sauce how I like it. For some reason not every KFC provides the same amount.. Well done and THANK YOU Horsforth team! :)
i. j.
Food was decent but I was definitely not happy to see an Asian food person without his mask on over his face. I did mention to the server at the drive through window who was quick to tell him. I would like a comment from KFC as regards this. Saturday night about 8pm.
L. T.
This KFC used to be the worst, always terrible, skinny, dry chicken.
However, since about 6 months ago the quality has completely changed and has to be consistently one of the best KFCs I've ever had. The chicken is ALWAYS moist, perfectly cooked and has a good coating of batter.
S. R. D. (.
When using the drive through my order has always been ready quick with usually a 2-3 min wait at the most even for a special order as you would expect from a FAST food outlet, unlike McDonald's where on average I find myself waiting 10 mins or more for a couple simple meals.
M. T.
Was nice sitting here having lunch clean and tidy
j.
ALWAYS CHECK YOUR ORDER. Frequently had items missing after ordering from drive through learnt the hard way to check order before driving off. Other than that its kfc
F. F.
It's KFC but actually nicely cooked for a change ^^
M. “. G.
Ok, male toilets were a mess, service by staff was fine though just the toilet was nasty.
J. B.
The food is fresh and hot but I was a little disappointed that all their prices are marked up ( some by almost £5 ) on the just eat app. I think that this is scandalous and we shouldn't pay for them been part of an app!!
As you can see below on the photos.
P.s there is also delivery charge to pay on top as well.
A. D.
Nice clean KFC. staff helpful as I spilt my coke and they cleaned it up straight away. KFC chicken is best .
S. C.
Very good queues a little long
G. M.
Always fresh and tasty food! And last time I ordered an Uber delivery from here, it was on its way within FIVE MINUTES of ordering it, very quick preparation
C. B.
Not great, seems obvious that the "secret" ingredients have had a significant amount of flour added to make it go further, resulting in a smooth and bland flavoured coating, it's been done at other outlets, with the same disappointing results.
M.
I’ve had some questionable food from this KFC in the past but the last few times have been excellent. Today’s food was as good as KFC gets. Well done. 10/03/21
h. s.
Long wait at drive thru no dedicated parking spots for drive thru customers which meant poor workers had to look all round the car park when the order was ready
I. s.
1st time for ages going here. Won't bother again
Kfc has gone down alot in quality since lockdown..
Chicken seemed dry and been on the pass far too long.
😩😩😩
H. M.
I was very impressed with the service. The guy who works on the drive thru is the most pleasant fast food worker I've come across, everytime he is cheerful and helpful and never gets it wrong. The food is always hot and tastes fresh.
R.
Forgot my chips will check infuture.
C. F.
Food okay but not as good as other KFC, gravy watery, took granddaughter to toilets which stunk of urine and toilet was full of pooh
D. G.
Workers too busy talking about their private life whilst people waiting in the queue. However, it's one of the cleaner KFC's around.
P.
Not great service. More focus on deliveroo type orders than customers.
Chicken not as good as on previous occasions
S. E.
Lovely foods, staff have make mistake but have dealt with it straight away and apologies that what I like to see better service sorting out so fast for me thanks you
C. T.
The staff are that busy trying to serve the next customers at the same time as trying to complete your order, they frequently get orders wrong. I would definitely check your order before leaving or you will be disappointed once you've got home with your food & theres nothing you can do about it by then!
R. A. P.
Finally, since it’s under new management, I’ve never had an order wrong. All the team are friendly, food is always hot, much better than the previous team who were running it!
K. F.
Great service, lovely food and they never miss any of the order.
A. D.
Don't always get what you order, it's best checking before you leave the drive thru to ensure they give you everything. Getting more & more expensive but meals are getting smaller. Menu boards are situated after the order intercom so you often have to park up prior to ordering if you don't know what you'd like to order. Krushem machine is often not working. They do a rewards card which give free foods & eventually £5 off your order but always check they've scanned the rewards card as they often don't or the machine is broken or the restaurant's wifi is down...
Very dirty in the restaurant area & sticky tables despite they've supposedly been cleaned...
M. T.
I love the colonel more than most however the company has taken to hiring less than competent staff or simply people who don't care (why would they it's usually teenagers) a severe lack of listenjng skills mixed with an attention span what only locks into gear when talking to a friend means unfortunately alot of orders are wrong if you dare step away from the standard menu I. E. No lettuce etc.
N. P.
Arron on the drive-through. Has excellent customer service and is very polite
J. R.
Food is as good as any other KFC so no complaints there. The wait times for the food are reasonable however I have never been to this one at peak times i.e. Friday lunch times when everyone fancies some finger licking chicken.
e. m.
Very good food, transfer the money for the rest of the flat earth in middle earth in middle earth in middle earth in middle earth in middle earth in school what I was wondering if you eat that and the year of this email is intended only to find it on your website the year of this message was sent by Luis and he is the best shop the year of this message was sent by Luis I have to be in the year in the future the year in review the year and I am a little more time to get on with the year and I am doing
M. D.
Always obliging when I ask for specific chicken pieces in my bucket. Not all branches do this but you have to go in store as drive through is a bit hit and miss.
G. D.
Great service couldn't be more helpful
Great food too
D. S.
By far the KFC I've had in a while, fresh cooked food not sat in the warm trays drying out.
Clean and plenty of parking.
M. R.
A bit chaotic as an item ordered at the kiosk was unavailable. Next time, perhaps stick a note to the screen?
M. F.
Food was nice and the place was (fairly) clean, however it was late at night and I wanted a quick and easy meal from a long day but my peace was kind of ruined by the very very loud music (if you could call it that) that was playing in the resteraunt, as well as that the sinks in the toilet didn't give out much power it was a trickle and the soap dispensers didn't dispense soap
C. H.
Fantastic staff who are friendly and provide a lovely experience, and the food is often of good quality. Not always perfect though and mistakes can be made.
K. C.
It was ok but everytime I go it takes a long time to get my order and the krushem machine is never working so I'm not very happy
M. G.
20 minutes to get served and then get our. Food.... Its always slow here hence why we rarely go now.
Fast food.it is not.
J. M.
Fantastic value when on offer
w. m.
Usual KFC place. No one when we were there but service not great. Food was good though
D. G.
I'm not gonna lie! I do love a stacker box meal and these guys get it right every time.
S. R.
Standard KFC fayre. Unlike some other KFC outlets, this one seems to be kept clean, so I occasionally call in.
S. M.
Having a film night with neighbours and fancied something different and kfc was suggested, meal it self ok just not enough for what I paid may try something else next time .
D. k.
Not bad best kfc around for me just never get an order right always leave summet out
b. W.
Hot food at this one unlike the others and the food was fast coming. Good job this time kfc. 👍🏻👍🏻👍🏻👍🏻👍🏻
G. J. C.
There was no regular coke, I don't drink diet one
M. G.
It's a KFC, what do you expect? :-) Never had anything except quick and friendly service here though
f. m.
Good service this time. Had a bad experience years before.
A. H.
KFC Horsforth ordered through drive through but they forgot both sides so had to go in anyway
K. D.
We go there every fortnight as a treat and the place is usually very clean though the staff are sometimes quite slow but it's the same old KFC
A. l.
Not bad I will definitely go back and that says a lot for a fat lad 😂
r. w.
New spicy chicken bites are good value and as it says in the name they are spicy
D. P.
Quick service and very fresh. Really nice!
K.
had better KFC's but this one always serves piping hot food which is good
C. S.
Service is always quick and the orders are always correct.
M. B.
Found the service here very friendly, but slow. The food wasn't as fresh as usual.
N. L.
It was finger lickin good 👍
M. B.
Most of the food I have been served there was OK however I one experience was awful - where I was served what can only be described as a chicken tumour.
P. I.
Man i love kfc... Zinger meal is great value... Much better than Mcdonalds...
J. T.
Nice and clean restaurant, quick service
ᛚ. ᛏ.
Great service and food always spot on.
C. S.
Typical KFC however at this moment in time far to many people in and not social distancing
M. T.
Incredible shopping experience
b.
Nice food but slow service.
m. c.
Waiting 15 mins for chicken being cooked. Think they got their timings wrong.
R. A.
Meh
A. P.
Food was cold and place was a bit disorganised. Friendly service though
h. r.
We ordered on the app to collect it was freshly made and scrummy
K. R.
Hot, tasty food.. great customer service too!
r. n.
Freshley fried... Spicy and nice
D. S.
Usual quality food at a reasonable price compared to other fast food chains
R. O.
Had the KFC bug for a while now, the food is top notch.
T. R.
Okay.....just make sure they check order before leaving drive through
D. A.
Speeded up service, was fast food. And friendly staff.
C. S.
I loved it, great burgers and place to chill however ice cream machine was broken and it makes you sick sometimes
C. A.
Food was low quality, the service did their best
B. B.
Love this place, the chocken here is splended never had better chicken before
H. B.
No chicken ready, a wait of 15 mins at 20:30 😱
A. A. M.
Seemed a little disorganized, one member of staff seemed to be doing multiple roles while others were just stood round doing nothing.
L. M.
Food is OK but staff they always miss to put everything in the box to take away.
A. W.
Enjoyable coffee and cake covid precautions in place and all adhering.
T. B.
Really pleasant staff, quick service and accurate.
m. s.
Quite a wait lunch time. Chicken luke warm, no large cups for hot drinks.
C. H.
Fantastic food loved it 5☆
S. K.
It's a drive though KFC not bad
A. B.
It is what it is good chicken but poor customer service
s. j.
Good serviceand efficient happy with overall experience
M. C.
Food was only mildly warm, not worth the hassle complaining but wouldn't bother going back.
M. C.
Long wait staff are clueless only 1 person knew what she was doing
P. M.
Only buy Pepsi Cant really rate. Oh yeah more ice please 2 lumps in a large drink
T. T.
Food was good but service was slow
C. N.
Dirty tables but they were busy food was good
C. S.
From my point of view the best KFC that I had in UK.
A. R.
Very high quality food and very good customer service
S. C.
Por service (children) running the place food going down hill too
D. B.
The krushems machine was actually working so we took full advantage of this rare event
s. h.
Not as clean as some and music way too loud.
E. G.
Clean....very quick service and good value for money..staff very polite
T. B.
Quick and well made zinger, plus place was nice and clean
J. W.
Very quick service at drive through
T.
Having gorgeous crispy chicken great service as well
K. B.
Piping hot food, super fast service!
M. R.
Always happy with this kfc
N. a. M. J. B.
Really nice food. Clean restaurant
A. J.
Very clean.nice and friendly staff.quick service.
A. N.
Amazing and there food IS Finger Lickin Good
M. L.
Not upto usual standard on this visit I'm afraid!
R. G.
Recently updated, sometimes low on food that's immediately ready.
M.
Standard KFC... Slow service as expected.
M.
Greasy fried chicken that manages to still be delicious
L. B.
Service good friendly and cheerful
L. M.
Food and service not so great
P. P.
Helpful staff. Good quality food.
N. O.
Good food selection and good price
A. S.
Good customer service. Happy with their service
J. S.
One of the best I've had for a long long time
J. S.
Very clean and social distancing kept
m. S.
Easy meals, reasonable service.
R. B.
Love the chicken. Hate the prices
S. M.
Never too busy perfect
A.
Great food and a clean KFC
R. T.
Serves chicken that's edible
P. O.
Good cold need to keep warm
D. S.
Very Good Food Good Staff.
S. B.
Excellent fast service
D. W.
Like their chicken pieces
D. G.
Good food slow service
A. M.
Zing burger mmmm lovely
P. A.
Food is good, service a little erratic.
L. Z.
A bit pricey for fast food chicken
G. D.
It's a kfc does what a kfc does
G. S.
Great chicken. What more can you say
J.
Tasty, hot food
N. J.
You can't beat a KFC..love it 😁
S. T.
As good as any, fast service.
G. S.
good wi kids lov it
R. I.
perfect meal exactlywhat I wanted
W. R.
Very good
P. B.
Its KFC what more can I say
a. p.
Nice food
K. T.
Decent food I guess
R. J.
Best KFC in the area
T. B.
Can't beat KFC gravy
B. G.
Food quick and tasty
S. A.
Great and always fresh
P. A.
Who doesnt love KFC😍
A. M.
Good food
A. T.
Good chicken ftom the kernel
s. g.
Slow service staff helpfell
b. f.
Good food and staff
S. F.
good clean kfc
P. R.
It's ok
C. W.
Finger lickin good!
P. S.
Finger licking adequate
B. G.
Good for a snack on the move
E. W.
Too slow
J. M.
Very delicious food
T. C.
Does everything required of a KFC.
T. H.
Lovely
K. C.
A good branch of Kentucky
J. T.
Secret spices mmmmm