Reviews of Miller & Carter Otterspool. (Restaurant) in Liverpool (Merseyside).
Miller & Carter Otterspool
Otterspool Dr, Liverpool L17 5AL, United Kingdom
Description
Information of Miller & Carter Otterspool, Restaurant in Liverpool (Merseyside)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
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Reviews of Miller & Carter Otterspool
M. F.
Classic steakhouse with plenty of choices of beef, the sides are also good, desserts as well. Service is great. Lucky to get a table without able to reserve. The staffs are very helpful and give good recommendations.
V. f. O. T.
Not been to a Miller and Carter Restaurant before, so we thought we'd give it a try.
Service and food were fantastic, my fillet steak 8oz was cooked exactly as ordered and my wife had the Cod and Chips, which she really enjoyed.
Will visit again
V. H.
Absolutely unreal. The server was spot on she was so friendly and unintrusive very friendly and cheerful.
The food is absolutely delicious. The only criticisms I would have is that the nachos for the kids had an odd seasoning on them. It was all spice or something I think but they were over spiced for kids so probably wouldn't recommend them or order them again. The mac and cheese from the kids menu is a very small serving but that's literally all I could fault if I was looking. My husband and I both had steak and it was just spot on as you'd expect. I had a creamy potato bacon and cheese extra - 10/10 would highly recommend. Husband ordered the lobster tail side and again wasn't disappointed.
Its not a cheap meal out BUT it was delicious and worth every penny especially as a nice treat.
Would recommend and will definitely return.
D. M.
EDIT in response to reply: I appreciate the effort to take action on my review, so I will move it to a 3 star from one. However I would like to be clear that I said we didn't get a read back at all, it's not like we sat quiet when given the wrong read back. As for the desert we ordered we got that one to make up for the fact we had spent 10 pound on a quarter of a lettuce which I'm glad to hear you clean properly.
Was recommended this place by a friend only to be left bitterly disappointed by the food on offer. It's basically a harvester that thinks it's better than harvester. I came here for a slightly more expensive dining experience so the prices were as expected however with a higher price I expect a higher value. This was not the case. Our waitress made the honest mistake of hearing our order wrong, and when asked if our meal was okay we said it was only to discover a member of our group had stayed quiet and had infact been served the wrong thing - this was our fault. And respect to that waitress for bringing it to the managers attention who offered us a free dessert presumably in the hopes that it would distract from the honest mistake, which could of been avoided if A. The waitress read back our order to us before sending it to the kitchen B. We had identified that it was actually not the meal we ordered (they were similar it's not like we were served soup instead of steak were not stupid). The meal that did arrive was a hake salad, I'll pop a picture onto this review so you can see it. I have no idea how this lettuce was washed all the way through and it can be guaranteed to be clean but I assume the food hygiene rating takes that into account? However for 11 pound (not including the fish) you get a quarter of a lettuce, like straight up we joked about saving it for our tortoise but instead decided not to when we realised we couldn't verify how clean it was, we genuinely put more effort into our pets salad then they did ours. Which is why I'm leaving this review free desert aside I just was bitterly disappointed and although I appreciate the efforts by the manager. I don't think I should leave a gleaming 5 star review that could lead people into eating here when there are plenty of alternative places to eat at this price point with a far superior quality.
S. W.
Food was delicious! Majority of the group had steak which they praised, I got myself a juicy burger. Burger was tasty, nicely cooked, thick and juicy and it came with fries. Even crammed in dessert, cookie and ice cream. Cookie was nice, loved the ice cream! Prices are reasonable and our server Grace was lovely. She was attentive, but not in our face, friendly and even wrote a happy birthday message on my Mum's dessert as a surprise. Lovely meal.
E. N.
I had lunch with two other friends. Found the outside setting was very welcoming as was the interior. We had a substantial lunch which all of us enjoyed very much. We were asked what drinks we would like quite soon after we sat down, which was very much appreciated as we were all thirsty after the flight. Our choice of meal was as described on the menu, I had Hake which was delicious. Our server Emilie was extremely courteous and kind. Helping to explain the menu.
As to what you could change nothing as everything was perfect. Thank you 🙏
T. M.
This was a very nice M&C which provided the normal menu well. Steak was cooked to perfection. Service was excellent and when there was a minor problem they fixed it immediately. Really nice setting just by the Mersey, nice ambience in the building.
C. O.
By far hands down the BEST Miller & Carter i have visited, everything was perfect! We had starters (halloumi fries, s&p calamari & cheesey garlic bread), mains and desserts and can not fault anything with the food. I had the 10oz rib eye and the other half had the Chateoubriand. Our server Charlotte was fab and made sure everything was right! The only negative was they ran out of the wine we were drinking but that cant be helped! We are lucky to have a motorhome so spent the night on the prom after! Perfect!! 1 million percent we will be back!
T. G.
Amazing roasted lamb rump COOKED TO PERFECTION!! we did have to wait a while as if they had lost our order and was chased up by staff even though we were sat next to the chefs but definitely worth the wait. Garlic bread was divine!!
Will be back again soon
K. W.
Not been before but will definitely return. The food was excellent, tasted gorgeous and great presentation. The service was spot on, Adam served us and was attentive and extremely courteous and polite, a real credit to the restaurant
G. G.
Great birthday meal. Emma & Amelia went out of their way ro make it a special evening for our group.
Great steaks aswell.
B. T.
If you want a bit nicer than ordinary pub food then this is place to go. Friendly staff but check your bill! We went on 2 courses for £17ish and had to remind waitress when she gave us main menu for desserts then she forgot this offer when billing us. Other than this, this is nice place to go and we'll definitely go back soon.
C. R.
Usually service here is great, but was shocked how poor it was this time. Waited over 30 mins for a drink I ordered, even had our starters and the main came same time as drinks after asking numerous times. Manager was good though and refunded them. Food always top quality
J. W.
First visit to miller and Carter. Had an amazing time with family for my 60th birthday. Emma who greeted us was so lovely especially after being let down by another restaurant, she was so helpful and friendly, absolute star! Then there was Adam our server, so helpful and made us all feel welcome even the two extremely loud toddlers we had with us, he was so chatty, recommending the food and drink, such a lovely young man. Can't fault your staff at all. Such a relaxing day was had by all, will definitely be visiting again.
T. M.
Amazing meal per usual. Service was impeccable, very nice young guy (sorry we didn't get your name!). Food soooo nice, steaks were like butter and starters full of flavour. My 5 year old always enjoys her fish goujons. Thanks for another great meal! :)
C. W.
Amazing experience, Emma was very accommodating after a problem with another restaurant, can’t thank her enough for helping us out. Our server, Adam was so friendly and helpful and made the whole experience feel relaxed and enjoyable. The food was also spot on, couldn’t fault anything and couldn’t recommend enough!
P. R.
We always find the food excellent. The only down side was that my daughter asked for a week done fillet steak. It was pink in the middle. She sent it back and it was rectified quickly and without fuss.
J. C.
Just back from a wonderful evening at this restaurant. Food was excellent, cocktails amazing and had a lovely waitress called Hayley who couldn’t do enough for us. Thoroughly enjoyable evening, definitely worthy of 5 stars!
G. S.
Popped in to see if we could have a drink & sit outside but, Told it was now a dining area, was offered a seat inside but, we had our dogs with us and wasn't allowed.. looked nice from what I could see from the doorway & looked busy so imagine it is popular..Will book a table in the future.
L. P.
Ok the starter garlic bread with cheese was under cooked.
The sirloin steak was over seasoned with salt
The food was promptly served
The staff were very pleasant and helpful
This is my third m&c experience and sadly the worst.
Albert dock and Burton were the other two which were fine.
I hope this helps
T. S.
Great service and great food, definitely recommended. Our waitress Georgia was fantastic and really went the extra mile. The steaks are delicious and cooked to perfection.
f.
ABSOLUTELY GAWJUS, SERVICE AMAZING, FOOD AMAZING, WILL BE BACK 😍
J. L.
First night back and me and the wife were blown away with the high standards, cleanliness and service. Food was perfect. We had Cath looking after us and she was top notch
M. C.
My husband and I went for a meal to celebrate his birthday. Our steaks were excellent. The young lady who served us was attentive and friendly.
😊👍😊
D. J.
We have been to miller and carter a few times. it was dads 80th birthday and he didn't want any fuss so I persuaded him to go and he was happy he did, this is the first time he has eaten out since lock down and we were made very welcome they also put a birthday card on the table which he was very touched by, the staff were very patient with him because he takes a long time to decided what he wants that was lovely of them, he really enjoyed his meal because he has problems with his stomach and nothing he ate affected him so thumbs up to all staff and the chefs , thank you x
H.
Accommodated a table of 9 last minute for us. Unlike the the Albert dock restaurant who made the booking for us in the first place and left us high and dry with awful service to be honest. But the otterspool restaurant is different class, Adam the young lad who waited our table was exceptional. And special mention to Emma who accommodated to our large number of guests.
P. V.
The staff are Excellent, from the lady who greeted us at the door to the amazing young man who waited on us …… we eat here a number of times a year and this waiter literally makes our experience
Oh and the food was excellent too haha.
A. D.
I visited the venue yesterday to have a good catch up with a friend , I could not fault the service , Hayley you where amazing and you are a credit to the team , she was very knowledgeable and nothing was any trouble and the food was good to !!!! Thank you for making are afternoon catch up a very pleasant experience
R. S.
Food was fantastic and the service was immaculate. Compliments to all the staff, with special thanks to Adam for being a brilliant server!
B. N.
I came here today with a large group of my family and our toddlers. The food was amazing and cooked to perfection. All staff were lovely and friendly but our server shone out to me!! Grace was absolutely amazing and couldnt do enough for us. By the end of it we found out that she knew people that our group knew and what a small world it was. We even invited her to Xmas as an adopted family member haha Grace is a credit to have working for you. She definitely deserves an award dealing with us.
I would also like to say that when out as a large group with children I know its hard for other customers to be put off by it. We noticed that a table by us moved after their mains and I'm assuming it was because of us. I wouldn't say we were overly loud but with children esp toddlers it can be challenging. I'm glad that the staff members didnt make us feel bad as I was a bit upset by the people moving. I actually find it hard going out with my toddler as I'd hate us to make people feel bad and I'm always aware of other people wanting to have a nice meal. So again thanks you to the staff and Grace for making our meal the best and will definitely be back.
B. M.
Another fantastic meal at M&C. Wonderful food and excellent service. Our waitress was both charming and attentive.
P. L.
Had a lovely meal ,nice atmosphere,friendly staff and a fantastic location
P. K.
My Daughter and I went for a meal to celebrate both are Birthdays. The food was fantastic and the service was second to none and the prices were very reasonable
G. W.
Food and service 1st class our server Adam was very attentive but not over bearing. Have been here many times and have not had any complaints at all.
J. H.
The steaks were fantastic. Brilliant flavour and cooked to perfection. Service was great.
A. M.
I love their food is very delicious. The place set up is wonderful you can either choose eating from outside or indoors. However, if you are going there for drinks only you are not allowed to sit outside unless you would order food. Also dogs are not allowed outside. I gave 4stars because I did not like the way waitress was rushing taking orders she could not listen carefully what we were ordering even she brought less what we ordered for.
K. C.
Amazing food and atmosphere, the staff are all so friendly. Food is top notch, buttermilk chicken is my favourite.
a. b.
Excellent service today at the grand opening! We got our meal 50% off which was an nice touch for the opening.. we enjoyed 3 courses that were cooked to perfection! Would recommend to anyone!
l. k.
Thursday offer 3 course meal for £29, great value and plenty to eat. Service was excellent.
M. N.
We just popped in as we felt a little peckish but WOW, what can I say? This place is amazing, the decor, our server and the food! This place is 100% class! We would highly recommend the steak, it just melts in the mouth and the marrowbone gravy (I am salivating now just thinking about it) is simply the best. Our server Zoe treated us like Royalty, she was great. We will deffo be regulars here now!! 100% M & C and 100% Zoe.
V. C.
Quickest lunch I've ever had. In and out within 45 minutes. Quick efficient and friendly service and great quality food as ever.
F. P.
Very good, tasty food. All excellent, topped off with great service from the Argentinian scouser, Emiliana.
S. C.
Good things I have to say is our waiter Peter was amazing lovely person very attentive even thought he looked rushed off his feet.
Bad things if booked in advance you should get an email notifying you if draft sales are off or if black garlic is off the menu.
C. E.
Our server was Grace nothing was to much trouble for her despite there was 12 of us,the food was beautiful from the starters right through to desserts it was my birthday and I had happy birthday written on my dessert plate.We often come here but tonight I was made to feel special.Thank you Grace.x
J. F.
Decent steakhouse with food up to their usual good standard. Staff are well trained and helpful
C. J.
Excellent service lovely food and a pleasant atmosphere.
m. p.
This place was good 10 years ago, now it's outstanding. A little pricey but you get what you pay for. Fantastic food, the steak was memorable. Efficient and friendly staff and a great atmosphere. Highly recommend.
K. W.
Excellent, friendly service.
Grace, our service was delightful and made us feel very welcome.
So did all the other staff.
Nothing was too much trouble and the food was GREAT.
Would highly recommend this place.
C. B.
Steak was mouthwatering and served by wonderful and welcoming staff, they make you feel welcome and are happy to go the extra mile to ensure your meal is special!
R. P.
Food was amazing, cooked to perfection, well done chefs, the Argentinean girl taking the orders was friendly and efficient always at hand so we never went without and the girl serving the food was friendly and informative as well as attending to all of our needs without hesitation......I said to my wife just 2 days after eating there, fancy a steak tonight.....as I couldn't erase the fine dining experience that I had had, thoroughly enjoyable from start to finish - good job M&C a really well deserved review (not that I'm anything special)
V. S.
What can I say? Absolutely beautiful meal, thoroughly enjoyed it. Great service thank you x
D. W.
Lovely food, great staff, good value for money. Perfect for large groups or a romantic night.
S. G.
Relaxed atmosphere, pleasant surroundings, friendly staff and tasty food. Always feel welcome.
M. C.
Only called in to book a gift voucher. The lady who severed me was very helpful and friendly. Will definitely go for a meal there soon.
C. H.
Amazing food, welcoming atmosphere, very friendly staff, great value for money. Would definitely recommend to anyone visiting Liverpool.
J. V.
We took our granddaughters for a half-term lunchtime treat, we had a lovely time, the food and service were great.
G. S.
Great experience with friendly staff and good food!
J. H.
Lovely food. Great wine. Quality service! Will go bk.
J. 1.
Lovely food, friendly place. Busy so make sure you book in advance.
G. M.
Fantastic restaurant amazing customer service food to die for outstanding
D. G.
Just went for a birthday lunch and it was lovely food, plus Emilie our server was really nice and polite, with just enough friendliness to be a perfect host. Expensive yes, but you know that before you go, or you can have the set menu which is cheaper. Love it every time.
S. M.
Had a lovely meal today with my best friend for her birthday. The staff were amazing. They really did look after us and made us feel comfortable. Everything felt safe and the food was great! Thank you very much for a lovely afternoon.
C. M.
We arrived without a booking on a Friday night. The place was full but despite this the staff were amazing. They originally had said that it would be at least 45 minutes before a table would be available. However by the time I had purchased our drinks at the bar they had managed to find us a lovely secluded table for 2.
The food was incredible, you could really taste the quality of the meat. The staff that were looking after us were great and the prices of what we ordered was not particularly expensive.
Overall this place had a fantastic atmosphere which was relaxing and quiet and amazing food to match. I will definitely be going back.
I just wanted to add, this is not a pub. It is a well balanced up market restaurant. There is a dress code of smart casual. This isn't somewhere to go to be loud or to just have pint with some friends.
This used to be a struggling harvester so most of the negative comments are from those who miss the much more casual establishment.
C. 2.
Once you eat steak here won't want it anywhere else the food was amazing and the staff was so police and friendly 10/10
A. “. G.
Beautiful food nice environment with a very nice waitress. Very enjoyable evening
N. H.
enjoyed our lunch here . desert was a little disappointing . but staff were friendly and welcoming
A. H.
The server was great and very knowledgeable and attentive without being overbearing
L.
Food was lovely fair prices for the quality. Drinks are dear. Staff friendly. Bit warm inside wear something light. Casual dress for afternoon times.
J.
Have been a few times now always good food and friendly staff
D. G.
Good atmosphere good clean restaurant but food was below standard
J. J.
Enjoyed a lovely meal here tonight ! Foods delicious x but service even better x served by haley and well looked after x not our first visit and not the last x well recommened x jackie x
K. C.
16oz rib eye steak, delicious. Great service great food.
P. M.
Had a great experience here. Food was really good, staff were informative, experienced, friendly and efficient. We weren't left waiting for anything. Would really recommend a visit!
M. C.
Steaks were very good. Choice of drinks for diabetics were too limited. They only had diet coke and Pepsi max. No fanta zero or 7 up zero. Just diet cokes which my wife does not like. Our waiter Adam was a lovely young man. He did an excellent job despite being very busy. Have booked again for Christmas day.
p.
Food OK but not very hot lobster tails very cold
noticed staff on mobile phone by the pass serving food and drinking drinks doesn't look good from a guest point of view wasn't very friendly until we where paying as we left a tip
Also noticed the toilets are very cold over all not bad but not good either
T. F.
Well worth the visit staff very friendly and helpful decent portions dont get starter if not hungry
c. s.
Excellent service from our server Adam. He was very attentive and professional without being over your shoulder. Highly recommend.
P. A.
I really enjoyed the black angus bistro rump served with fries and a wedge of lettuce with croutons and a dressing of choice. Steak was full of flavour and went really well with a bottle of Malbec. I chose the mini dessert which was creme brulee and a coffee. My partner chose the lamb which was delicious and a mini Eton mess with coffee. The lamb portion was quite small though, and about an hour after leaving the restaurant he made himself a ham sandwich🤣. I have been a couple of times now and really enjoyed the food.
m. s.
Its has been a while since I've visited. It's was amazing as usual. All 3 steaks were perfectly cooked and seasoned. The service from Hayley is what made the visit. Absolutely amazing.
Thank you all
M. S.
Great food, beautiful location, nice staff
C. K.
Stopped by for our tea on our way home from town! So glad we did. Food was great - Emilia our waitress stole the show! If only all UK hospitality had her joie de vivre. Gracias Emilia
G. a. E. R.
Amazing restaurant! Great food, and even friendlier staff!
S. J.
Excellent service food was delicious will definitely be going back 😁
J. G.
Really enjoyed our lunch, delightful waitress, food very good and beautifully served. Highly recommended.
P. A.
Went to celebrate our sons birthday lovely food friendly staff can't wait to go back well done guys x
N. L.
We went for my husband's birthday meal. Kath was our server and she was amazingly helpful. Maddison was brilliant too even when our food was slightly delayed, kept us informed and happy!
Food was perfect!!
V. M.
Beautiful food, great service, would highly recommend
P. L.
For a chain restaurant the steaks are usually cooked very well. They've now introduced a 50 day aged range which is great. Probably over priced for the fact that most of the sides are mass produced rather than prepared fresh on site.
I. C.
This has been our first time at this restaurant, it is also first time in any restaurant since the arrival of covid. The meal was great at the staff were both organized and friendly, other than having to wear a face mask to get to and from our table it felt normal. Had a great time.
R. R.
Steak not cooked how asked, got sent back but the new steak was lovely. Some desserts weren’t available. Waitress, Martyna, was very helpful and friendly. Would definitely come again.
M. S.
Food was absolutely spot on and the staff were incredibly friendly too. Would recommend
t. w.
Haven't been to a Miller and Carter for a while and paid a visit yesterday.
Have to say was disappointed. The standard has previously been high.
I ordered lobster and fillet steak dish with borderlaise sauce. Husband had 10 oz sirloin with pepper sauce. Appreciate medium rare steaks are not piping hot however our onion loaf and sauces were lukewarm also. I had to wait for fresh cutlery too for my steak which probably didn't help with the temperature of the food.
It was a very busy time and appreciate this but spoilt our experience and will not be rushing back
Our server Adam was apologetic when we advised him at the end of our meal and did say he could go get a manager but we declined this offer.
W. C.
All good but waited a while for food
S. G.
Had the chateaubriant, steak and sides were not hot enough! Starters of scallops and chicken were nice, service is good and restaurant is nice. Its expensive compared to city centre alternatives, but reasonable if they arent available.
S. R.
Steak was excellent can't fault a thing. Would of been 5 stars but there was no price for a pint. Wanted to give 4 and half but can only give 4 or 5
A. S.
Lovely Miller and Carter in a scenic location.
Well worth a visit... Staff nd service are great too
B.
Staff are really nice and the service was very fast! I actually enjoyed this more than a regular Miller and Carter visit. It went very smoothly. We booked a table, which I'd recommend due to the small number outside, but they did try to fit in people who had not booked so you might be lucky if you don't book.
S.
I came from down south for thw weekend visiting family and I must say this is one of if not the best Miller and Carter I have ever eaten at. Food was superb, starters, mains and side orders.
But the highlight of the service was our server Lauren who was a credit to your establishment. Top service provided will definately be coming back next time I am in Liverpool 👍
S. H.
Staff were superbly efficient welcoming and food was exceptional
P. G.
Excellent,went for lunch with my son,food very well presented and cooked and the staff professional and friendly 👌will definitely go again and take the rest of my family.
m. m.
Good example of a Miller & Carter restaurant. Visited on a Saturday lunch time, there was only 2 other cars in the car park. Staff put it down to LFC playing at home. Got the T bone steak, good quality cut, cooked as ordered, tasted brilliant with the beef dripping sauce. Kids ordered several sides each instead of one main, this wasn't an issue for staff. Will definitely be back to this one.
S. R.
Incredible food and the staff were great
B. O.
Great summer weather for al fresco dining.
N. W.
Fantastic and attentive service. Food was good but not great
k. f.
Excellent three course meal , really good service with Hayley looking after us.
Thank you.
P. D.
Can not fault this restaurant. Excellent food and friendly staff. Our server Martyna was very helpful and friendly.
R. B.
High quality food.
A. M.
Extremely friendly staff and super food. The kids menu was excellent.
P. D.
Great atmosphere. Thank you Kath for the best service.xxx
P. J.
Really nice steaks served with plenty of sides. Nice, friendly and helpful staff. Good location. We'll definitely be going back here.
t. r.
Nice location. Ridiculously expensive food. Didn't eat here. Walked out when I saw the menu prices
E. O.
Went here with my friend tonight for dinner. Food and drinks were great as always, but what we were really impressed by was the service. Our waitress, I think her name was Kay from the receipt, was so attentive and friendly. She constantly thought of everything we might need and knew what we were going to ask for before we even asked. She was really smiley the entire time. We were amazed when she said she'd only been there a few weeks!
E. F.
Celebrating my mums 70th in here this evening. Food was gorgeous, all our steaks were cooked to perfection. Sam our server was amazing...dining out in a restaurant is mainly all about the food but when you have a server that makes you feel welcome and can't do enough for you...that's when ye know your in the right place. I will definitely be returning xx
l. s.
We visited the otterspool restaurant which was very pleasantand staff were brilliant . The starters and main were great but I ordered the Eton mess which was a big mistake as it was just a dish of cream no fruit and crumbs off meringue. I could not eat it because it was so sickly nothing like an Eton mess at all. The waitress was great she offered to get me another one but I said no it was alright. The manager did take the sweet of the bill which was good without me asking.
When I got home the whole meal came up and I was ill for 5 days with an upset stomach.
G. L.
Amazing. Friendly staff made you fell welcome soon as you walk through the door. Food was outstanding.Definitely would recommend you to family and friends. And Definitely would come back.
A. B.
Excellent Food and lovely staff
W. D.
Absolutely brilliant lovely meal, lovely staff
A. C.
Excellent food and service. Thank you & all the very best 🙂👍👏🎄🎅🍾🍽
R. C.
Emilia was a great friendly server!
J. W.
Beautiful food. Great birthday x
D. E.
An excellent experience. Food was the usual good standard, but the service was brilliant. Thank you Laura for your attention tonight.
M. P.
After 3 visits over a long period of time I am now convinced the little problems we've experienced each time add up to a fundamentally broken experience.
The food is always just about quite good. That's fine if the prices were similarly middle of the road, but they are not. The best steaks don't taste that much better than those I could get for half the price at any old pub. The quality is especially disappointing, with grisly bits in every cut, no matter which option is chosen.
The staff, all very pleasant, have on each occasion made little errors here and there.
Service always seems stretched, and the usual "second wave service" problem found in too many establishments these days, is unavoidable here too.
It's a pleasant experience being greeted and seated. Indeed the first round of drinks are quickly ordered but then there are long absences when you start to wonder if your order has been forgotten, or you've turned invisible and it all adds up to a slightly disappointing experience.
I have visited other Miller & Carter restaurants, both locally and nationally, and most of the issues seem to be specific to this one location.
A location I won't be returning to, sadly.
S. F.
The whole place has been nicely redone. It feels more spacious than it used to. The lady who served our table was great, we were a large group of 11, and she was very attentive and ensured that everything came at the same time and our drinks were quickly made. She even popped back to let us know our mains were being plated and would be a few minutes. The menu is large and obviously there's a lot of steak. There is also a kids menu and there was plenty to choose from on that. It's not too expensive and the price reflected that it was better than average standard pub grub. All in all a very nice place with excellent staff. Food was was good too. My only tiny gripe, and I knew this before we went, was that the choice for vegetarians is a little limited. I appreciate it was a steakhouse that was booked, but even one or two more items on the menu would have made a difference.
M. F.
Nice food and atmosphere. Had some desserts out of stock so had to do without.
F. L. v. x.
We got served by a waitress called Amilia I think.
She wax really friendly and we will definitely be returning xx
K. A.
Lovely steak all the meal was great. I had 3 course set menu which was good value. My husband enjoyed his too it's a long time since we had nice tasty steak cooked to perfection. Joy are server was very attentive. Will be back.
J. H.
Excellent service and delicious food as always.
K. M.
Good service, good food. Quiet today but still had a good meal and prob more attentive as less in
O. D.
First thing to point out was service was outstanding.. Felt extremely welcomed by the lady who sat us down. The covid safety measures were excellent and clearly explained.
Then our server Sam, was absolutely outstanding, if Carlsberg made servers, Sam would be it, charming, helpful, professional and attentive, and all in just the right amounts.
Couple of mistakes in there, sisters fries we're cold but they changed them no problem and we ordered two medium T Bone steaks, mine was medium well, and my sisters was medium rare, I still really enjoyed mine, my sisters need putting on grill for couple more mins as it was still bleeding on the plate.
My mum absolutely loved her fish and chips, and her salad.. She said it was absolutely perfect, fish was beautiful and the chefs set plate exactly as we asked.. Perfection...
We had a lovely evening, enjoyed all our food and the desserts were to die for.. Please pass on our thanks to the whole team.. Lovely evening, great food and we will be back again.
Big thanks to Sam for looking after us all.
Cheers Oz & Co
J. K.
What you would expect from a Miller and Carter. Treated like a celebrity with great friendly service. Great steaks and the house wine was amazing. Our Server Kay was really good and friendly, she didn't stop smiling
L. J.
We've visited the Otterspool branch today. The ambience was lovely and the service was outstanding. However, I must say we've had an off putting experience when we found a hair in one of the dishes. Although the server, I think her name was Hayley, was very attentive and apologetic, I lost my appetite after that finding. Food hygiene should come first, always.
A. P.
Excellent food, had a dessert which was a bit too much for me to finish as portion sizes are good. Staff friendly and helpful. Definitely pay them another visit soon.
N. H.
Great food and nice atmosphere really good to be back. Emilia our server was awesome and need to be recognised for her great service.
b. m.
Clean surroundings.Good decour.possible improvement on prices
S. E.
First visit to a M&C and it was underwhelming. Had better steaks for less money (Bar & Grill, Gaucho). Still had a pub feel to it rather than restaurant. Going to try the old Memphis Belle branch in Warrington to see if that changes my opinion
J. Y.
Absolutely amazing experience! Staff are all so professional, friendly and polite. Food was perfect and we didn't feel rushed at all which we have at other Miller & Carter branches. This is now our regular branch. Thank you!
S. C.
My husband and I came here with our daughter for a coffee and was very well looked after by the bar staff. Toilets were spotless and well maintained. Just wish the biscuits that come with the coffee's were fresh... ours were a little stale tasting!
C.
Always a great experience with typically high quality steak. As a sufferer of multiple food intolerances and allergies the staff here are always very accomodating to that.
Last visit, there were some consecutive mistakes unfortunately. I received the wrong fries, then they came with cheese which I had said I was unable to have and finally the correct side arrived. It was New Year's though and I'm not going to verbally beat down staff who clearly try to accommodate special requirements of customers.
I think it just wasn't well communicated to the entire staff perhaps, or those involved in my process anyway. Even so this is a great restaurant with no overbearing music and a good decor. Also in a nice location, that being just by the side of the River Mersey.
Quite pricey but worth it, and I hope it's just as good for anyone else reading this and thinking of visiting!
A.
All the products were fresh and the dishes had the warmth of home-made food. The chefs take great care in selecting the best quality ingredients.
The restaurant also caters for all tastes by providing a large selection of the best wines of the region, which are pricy but worth it.
M. L.
Yet another wonderful lunchtime steak.
One way systems in place, very relaxed atmosphere, a pleasure to get out and have a bit of a break. Our server, Tom (from Leeds), a top man, very attentive without mythering... Good luck with your future law career Sir Tom! 😅
S. M.
Absolutely amazing service from Kath! Was very welcoming and accommodating! Couldn’t of asked for a lovely lady! Thankyou for making it a lovely experience Kath! X
J. O.
I came in with my family on Saturday 19th it’s the first time we have been here and it was a lovely atmosphere and the food was great. The steak was cooked to the way we liked it. The only little criticism I have was our server he was a great young man very political but he really needed to be on the ball a little faster what I mean by that is when we finished our mains we wanted the desert menu but it took him a while to see to us I wouldn’t normally say anything about that but my young daughter was getting a little restless while we waited.
I give 5 stars because it wouldn’t let me give 4 and half. But apart from that I would definitely recommend going it’s a lovely place.
D. O.
It was excellent we were celebrating a belated 45 years Wedding anniversary, staff great especially Georgia. Thanks Miller and Carter.
T. R.
Amazing food fir my dad's ⁸Christmas treat
C. T.
Food was spot on social distances was perfect (no nonsense) waitress was lovely spot on with her advice on steaks and sauses. Felt really happy there will defo be going back misess loved it and thats what matters 10/10.
A. M.
Very impressed with the Boxing Day service but to be honest, kind of expected this given the great experiences we have had already.
Table of twelve, with many young children, and a difficult in-law but the service was attentive and the food great.
Thank you to the staff.
L. R.
Would like to say a huge thank you to Kath at the otterspool venue. She was lovely, genuine & made time to make small conversation with us. Credit to the team x
R. M.
Went mid-week as a couple so the place was fairly quiet. The service was very good. I added a comment when booking online asking for a certain something. It was delivered perfectly and the staff went above and beyond to meet my request.
The food was outstanding and not overly expensive. We will certainly be back.
m. j.
Thank you Georgia , lovely waitress. Food and atmosphere was excellent.
L. A.
Not been here since the changeover from Pub Food; but this was a pleasant change to find. OK yeah its more expensive than the previous outlet, but I never worry about price versus quality. Steaks were fabulous and we well enjoyed; staff professional, welcoming and good service standards.
A. M.
Fantastic service. Fantastic food. Our server Emilia was fantastic and nothing was to much when asked.
J. M.
Great service from Grace who looked after us brilliantly………..
N. B.
Ella was great very friendly
Service great too. Would visit again.
S. R.
Went to miller and carter otterspool Monday 10th august.on arrival we were greeted by a member of staff who showed us to our table and explained about the difference with the virus.we met the waiter called Tom who was very friendly and polite and very good at his job. We had the set menu which was excellent.will definitely be back and highly recommend.
H. C.
Visited on Saturday evening. Food was great and we will be back but the restaurant was too hot for staff and customers and all the windows were locked shut. Also all the waiting on staff had long sleeved shirts and ties which look smart but isn't ideal given they were all roasting... Our waitress was excellent, but she had problems with the order - we were told a sauce was out of stock, so we re-ordered and then the original one arrived, one person's order was not recorded so was late to the table (it was removed from the bill - thank you) and left us wondering if old fashioned pen and paper ordering would work better? Good food and good location though, so recommended. Just need to sort out the heat in there with summer on its way!
C. G.
I was hesitant at first, having had poor experiences in harvesters in other parts of the country. However the new menu and wide range of dishes were a welcome sight and tasted amazing. Would highly recommend as the salad bar was free with any main meal an excellent and healthy addition.
P. R.
Stopped by for an Evening hot drink to avoid traffic. Lovely view, outside, sitting on the patio area
N. F.
Love it here, the steak is amazing and all steaks includes fries and sauces. Halloumi fries weren't the best I've had but the creme brulee dessert was amazing! Staff helpful and friendly, large wine list, kids menu was great value and all portion sizes big. Very cozy if you get the right table. It is expensive and a treat when we come here, but for 2 adults and 3 children, all had dessert (kids menu doesn't charge extra for dessert) children had a soft drink each and we had a pint of Peroni each, it was £105. Which to feed 5 of us works out to £21 per head, which isn't bad at all for a high class steak house.
S. R.
Clean, service is great, and no better steaks anywhere (only other miller and carters are as good) 👌
K. C.
Fab food as always brilliant service as always by the fabulous joy 🥰 until next time thank u x
J. C.
Absolutely amazing. Beautiful meal - steak could have been eaten with a spoon!!! X
k. c.
Nice atmosphere and decor but our steaks were extremely salty. The chef replaced the steak and blamed the sauce but there was no sorry for the inconvenience. It was also someone's birthday which was mentioned at the beginning to a member of staff, but this was never acted upon. The staff were very friendly, but we feel the food was over priced for the quality.
S. H.
We came here for our 10 year anniversary in May and my lord the food was outstanding! Staff needed to work on their customer service skills a little more but it was fairly new when we went. Food was perfect.
s. f. s.
If your dinning here it's great but no were to sit outside just for a few drinks. They turned a family down because they only wanted drinks. They will sell you drinks but you cannot use outside tables unless you eat. Love the food here though.
J. N.
Outstanding today. Filet Mignon was divine. Service by Thomas (think that was his name) was excellent. House Malbec was lovely. Delighted to see marrow bone back on the menu. Keep it up.
S. h.
Have been to 2 other Miller & Carter restuarants previously and have always had a great meal with steak cooked as ordered. Generally the visit was good, but my steak came overcooked. Sent it back and the second steak was perfectly cooked. Staff very apologetic. It happens sometimes, so not a huge deal. Generally a good experience. Starter was great.
B. B.
A very nice place to have a peaceful drink only one complaint the latte could be a bit larger but nice beer
G. W.
Good but not quite 40 quid a head good!
J. W.
Lovely quiet atmosphere, social distancing measures very good, food was warm, taste of steak wasn't as good as previous times at a Miller and Carter,very good presentation,great service from a friendly girl called Hayley. Price has gone up though.
K. J.
Very expensive for what it was. My wife had a chicken dish that cost about 15 quid and was TINY. Manager offered dessert as an apology after the standard lines and that was fine but I certainly wouldn't bother again. My 22quid steak wasn't as nice as the one we did at home bought from Aldi to be honest.
A. K.
Great service and staff are very friendly. However on this visit we were disappointed as we were told that there's was a limited menu and only one type of steak was available, which is a bit of a pain. The staff were very accommodating and amending the set menu to what they had left.
t. p.
Tasty food at a very good price
N. P.
Good food, plenty of parking
K. M.
I'm disappointed I don't have much luck with my steaks here. Overcooked the 1st time. Waiter was lovely/helpful to sort. 2nd time I got a sirloin rare was tough too chewy(partner ate half) Waitress said it was because I should of had it medium rare. Every other steak/meal in the party was delicious. 😳🐮🐮🐄🐂
J. D.
We was served by grace. Lovely attitude really made the evening. Thank you grace 👍🏼
A. B.
This is my go to steak house in Liverpool right down in Otterspool prom so you can have a little walk after.
The steaks are top quality and Cooked to perfection, they have menu of the day that’s very reasonable price and the sides are amazing! The deserts are pretty average it’s all about the steak this place!
C. D.
Cheap food. Friendly staff. Somewhat chaotic though and erratic service. This time no chicken, no burgers, no credit machine working and a half hour wait for first course. Choice of beer was also very limited. No white rolls for about fifteen minutes and then suddenly issued with a very big plate of them - a bit like buses nothing then too many. It would have been more understandable had there been more than a handful if customers at the time. The food was OK although two of us had fish and chips. The oil must not have been hot enough as the tempura batter was very oily and a little soggy. Rest was standard Harvesters fare.
L. K.
At lunchtime it was quiet with only a small area of the restaurant used. However this area was busy with mum's and babies chatting, more senior diners taking advantage of the 'two for £10' menu and lots of people enjoying a lunchtime catch up with reasonably price food. Myself and friend both chose to eat from the 'two for £10' even though we don't fall into that age range! There was a reduced menu but it had enough choices. At Harvester there is a free drinks refill on cola, and other carbonated drinks. The food was hot and well presented when it was brought out by one of the efficient waitresses. Also available is a free salad bar which you are free to visit as many times as you want. I chose to take advantage of the dessert menu, purely so I'd be able to rate it. I can't remember what I had but it was good value for money as well as yummy. As people were leaving tables were cleared and reset so there were no dishes left out.
As a lunch time dining experience it was a pleasant experience despite the inclement weather. Out side is a large car park with a few disabled spaces. A large grasses area looks out across Otterspool prom and beyond that the River Mersey.
L. T.
Had a lovely set lunch meal at Miller & Carter Otterspool. Restaurant has been furnished to a very high standard and food was fabulous. Staff were friendly and gave us first class service. Lovely surroundings overlooking the Mersey with great views of the Wirral and Welsh hills. Highly recommended
P. B.
This place is amazing we had a brilliant time meal was fabulous our waiter pulled out all the stops with birthday wishes on our daughters desserts plates will deffo be back thank you all at Miller and Carter Otterspool ❤️❤️
R. F.
Nice meal. Over priced but get away with it because of the food is good. However. Nearly £5 for a large coke. Ridiculous. Cost of that would be less than 10p. Also, no burgers left. This is 7 o'clock on a Friday evening. Yes ran out of burgers? Would go again tho. A lot worse places than here
W. C.
Really nice atmosphere, staff are friendly, courteous and food is top notch. Can't fault it. Food is reasonably priced and has a wide range to suit all tastes. Great views and a short walk to the river. Restaurant is clean and tidy aleach time we have visited. Only one issue is the long waiting time for the food, but it is worth it.
L. T.
"It's ok" sums it up. Style over substance I feel, prices suit the décor but I feel the food isn't as good as it should be and is poor value for money. Rump steak tasted "OK" as far as texture and temperature, but everything lacked seasoning / flavour. Precise cooking, although a little over for my "French" liking.... The accompanying fries were again, textured and cooked "ok", but lacked any potato flavour. Very obvious these were "cook from frozen": fresh fries would be something I'd expect at this price point.
A. B.
A lovely greeting as we arrived, very safe and Covid 19 restrictions clearly in place and adhered to. The food was lovely, the service was excellent and the staff very friendly. I would definitely recommend going
C. M.
Service was rather slow, staff were lovely but considering how many were in the place it took a long time for our meal to arrive and mind certainly wasn't overly hot !!
J. E.
Staff so friendly peter who served our food was lovely and helpful .we ordered steak it was lovely. Cooked to perfection. First time there but definitely be going back again..
G. G.
Visited Here on Sunday Evening with my husband and family friend from Australia.we ordered the 3 course meal ..though the sauce I chose was not available I was offered a equally delicious one recommended by our waitress Justina. all our steaks were cooked to perfection.a lovely table overlooking the Mersey river..great location beautiful restaurant.made the better by our very friendly waitress Justina who served us perfectly..2nd visit and definitely returning..
M. J.
Recently renovated having been 'The Otterspool' pub for some time, this is now a pleasant restaurant located perfectly for a waterside stroll. The food is cooked perfectly every time, and the drinks are very good. We would highly recommend this place!
P. H.
Food was amazing thank you chefs also the drinks were great and service was brilliant
A. P.
Lovely restaurant and surroundings. Great service, menu, and meal. Highly recommended.
N. R.
Lovely afternoon lunch food was lovely and Georgia who served us could not have been more attentive
A. A.
The food was beautiful
My husband and i went a week ago, loved it so much i took my daughter and my friend. They both agreed the food, staff and their helpfulness is top of the world. Will be back soon x
D. B.
Quiet for a Friday night but food and service were great.
S. M.
Have only been in for a drink a
few times with my wife and mother in law. The staff are excellent. The restaurant is lovely and clean, great views ,lagers very good. Will have to try menu soon.
A. S.
Perfect steak every time
T. M.
Really nice location, they have improved it along over the old harvester that was previously there. Chicken was cooked perfectly. Lost a Star as the lady serving had no interest and clearly wanted to go home
D. M.
Nice place some good offers . Food really nice
P. A.
Excellent meal and very good service. A little bit dearer than your average restaurant but the quality of food is well worth the difference. Can also cater for people who require a gluten free diet.
c. p.
First time at miller& Carter and won't be the last service Excellent and the food was excellent
m. b.
Lovely food would definitely recommend. Lauren our server was excellent 👌
G. S.
Great food. Slightly off the beaten track but well worth the visit.
S. N.
We visited after having visited the Miller & Carter on Albert Dock a number of times, where the service and food was excellent. The food at Miller & Carter Otterspool does not compare; the fries were lukewarm, and the steak tasted as though they had been pre-cooked and sat out all evening. Disappointing given the high price point.
J. L.
The food is good great,choice of menu was also good good value for the money although under the current climate it was all professionally set out for social distancing and hand sanitising station on entry to restaurant and staff very helpful and friendly and professional. The area in otters Poole is lovely looking over the mersey.
J. C.
Dined here last night on the date night menu. We had a gift voucher from our wedding a few months ago and decided to try the otterspool restaurant as we hadn't been to that one. From arrival to us leaving it was superb. We were looked after by Martyna and Johnny. who were both attentive and professional. We explained to Martyna we were using a gift card from our wedding and we were both overwhelmed when she had organised for our desserts to be brought out on a shared plate with congratulations piped on it. Such a lovely thing to do for us and it goes a long way to show the level of service you can expect there.The cocktails and food were amazing and we are so looking forward to returning. Thank you M&C. xx
S. M.
Came here tonight Bank Holiday 4 adults and a baby food was good and the drinks were to
seated to our table straight away
Sam was our server I found him very helpful there was a hiccup with one of our steaks but he sorted it out straight away for us
I would definately recommend Sam couldnt have done enough for us great service throughout he is a good advert for Miller and Carter we will definitely return
P. S.
Nice for but other places offer better value but nice experience. Staff all very pleasant and nice atmosphere.
M. L.
Nice but expensive. I've added a star so 4 from 3. On reflection is fairer as food, service, enviroment were definitely above average. It was for a birthday celebration which everyone enjoyed. As suggested there are offers for cheapee prices and i do fully intend to return on a date and time when i can take advantage of them. When it comes to price i am just more used to going to cheaper places like a weatherspoons but this is obviously of a much better quality and a fair reflection in that price and people will know that.
R. B.
Food was lovely and staff very helpful & friendly
L. H.
Absolutely love it here! Staff are always so friendly, food is always great! Thanks for everything Hayley 😍
E. B.
Great food, well cooked and presented at reasonable prices. Restaurant was clean, spacious and comfortable. Would have given 5 stars but the wait for the food was quite long especially considering how quiet the restaurant was.
M. K.
The little girl who waited on our table was a joy . She is very bubbly and pleasant . We had noticed her a few months ago and me and my friend said then she was a lovely friendly person . So thank you . We were there until about 7 30 tonight x
J. S.
My kids love Harvester, especially the salad bar. Nice selection, couscous was a tad bland, needs fresh herbs chopped into the mix, mint and coriander would be nice. Coleslaw with grated parsnip was interesting and not totally pleasant. Hot food was nice and friendly efficient service.
D. V.
Friendly staff bit only half our party got their food within a reasonable time.
A. M.
The food is lovely. But the service is rubbish. Got the mains wrong twice and it took 20mins to serve a kids brownie. The waiting staff need to learn to speed up - they maybe polite, but being slow is just useless.
M. H.
Nice steak, sauce, fries, salad, only thing we didn't like was the onion loaf but thats just because it was a bit strange, soft onion stacked bit soggy. Great staff too
c. r.
We went for a family meal for my daughters birthday. There was 28 of us in our party. Our food was lovely & the staff were friendly & attentive. Loved our visit
A. C.
First meal out since lockdown. Booked table online, met at the door and taken to table by staff member who explained guidelines on how to move around the building, etc. Great food, good service and well organised.
D. E.
Very nice food dealing with the pandemic responsibly. Although a little bit out of the way and make sure you book a taxi in advance otherwise you'll wait along time.
D. R.
Great for the kids as you can get them eating almost straight away. a little wait during busy periods. there are often items on the menu that are not available, but there is a wide selection so not the end of the world. be prepared for a noisy meal though as it's very open plan and there are lots of family.
R. D.
food and staff where great, steak was cooked how I asked for it, staff really friendly and helpful many thanks
J. D.
Lovely lunch. Great waiter, attentive and helpful.
m. c.
My mum & dad attended this evening for their 25th anniversary and the staff went above and beyond to make it special for them. The food was perfect they enjoyed every bit of it and they said they cannot wait to return.
J. R.
I go to Miller and Carter's a lot, but I was very disappointed with the food in Otterspool. My starter the Chipotle sticky chicken was hard and full of burnt pieces that looked like coal. My favourite bb ribs were very dry and had no sauce, in short a very disappointing meal. My husband and son had to send their chips back because they were not cooked. The only good things were Claire the waitress and the place itself. The atmosphere is great, very friendly.
D. W.
Nice big restaurant away from city centre and nestled in the park. Free parking spaces no need to pay car parking. Great lunch menu at great prices. Great for big party events. Staff are friendly.
C. L.
Great food, and atmosphere, staff friendly and helpful. Can't wait to visit again. Thanks to Georgia and the team for a lovely visit.
L. S.
Excellent service with friendly, polite staff and great food! Would reccomend this restaurant.
t. p.
Visited as part of a birthday treat for my wife.
Absoloutley 5 star service.
On arrival my wife received a free glass of bubbly and a birthday card.could not fault the starters and main,cooked to perfection the way we asked.
Big thankyou to Tom our waiter as he could not do enough to help and very attentive.
Service and quality is very rare to find in this country.
Thankyou miller and carter.
No doubt we will return very shortly.
D. h.
Love it here lovely staff, great food and great service.
A.
All the products were fresh and the dishes had the warmth of home-made food. The chefs take great care in selecting the best quality ingredients. …
L. A.
Not been here since the changeover from Pub Food; but this was a pleasant change to find. OK yeah its more expensive than the previous outlet, but I never worry about price versus quality. Steaks were fabulous and we well enjoyed; staff professional, welcoming and good service standards.
M. O.
This is the best place in all area. The food is perfect, stuff is friendly, the place is awesome. Highly recommend!
S. H.
We came here for our 10 year anniversary in May and my lord the food was outstanding! Staff needed to work on their customer service skills a little more but it was fairly new when we went. Food was perfect.
G. B.
Exceptional, top quality dining/pub. Fantastic food and excellent choice of wines/beers. Excellent service, friendly, professional staff. It was a treat.
z. h.
The best food I’ve ever eaten!! Everything was perfect and the staff were amazing highly recommend this restaurant!!
I. P.
Waitress, Kay, helpful and friendly. Good fish and chips
K. M.
I'm disappointed I don't have much luck with my steaks here. Overcooked the 1st time. Waiter was lovely/helpful to sort. 2nd time I got a sirloin rare was tough too chewy(partner ate half) Waitress said it was because I should of had it medium rare. Every other steak/meal in the party was delicious. 😳🐮🐮🐄🐂
M. J.
Recently renovated having been 'The Otterspool' pub for some time, this is now a pleasant restaurant located perfectly for a waterside stroll. The food is cooked perfectly every time, and the drinks are very good. We would highly recommend this place!
S. M.
Wow! Unbelievable and memorable steaks, some highly priced but some reasonably priced. For a special treat, highly recommended. Great service too. 10/10
E. “. P.
Despite it being 5pm we didn't have to wait for a table, waitress couldn't have been more helpful, even though she was run off her feet.
Bit of a wait for our order, could have done with more staff in and out of the kitchen.
T. V.
Food was lovely and staff were really nice... even when my lovely children spilled drinks. No sign of an attitude just really friendly and helpful. Will definately be returning
G. S.
Excellent steaks, great service. Really enjoyed the Mushroom and Black Garlic sauce
C. S.
Lovely food and VERY reasonably priced. £5.99 each with unlimited salad. What more could you want? Lovely friendly staff and really enjoyed every mouthful!
S. F.
Excellent service and the food was amazing👍👍
k. m.
Grace our server was lovely really attentive and a Ray of sunshine x
A. M.
Had a lovely 3 course Sunday (set menu) lunch, best steak I've had in along time, the service was very good, helpful staff, lovely welcoming atmosphere. Thank you.
P. P.
If you love steak you cannot go wrong here. They know there steaks here and offer a huge range. I don't live far away so will be becoming a regular at this fine steakhouse.
J. K.
Steaks beautiful well presented, very clean, staff friendly and very helpful will go again when visiting liverpool
K. C.
All Staff very very helpfull so nice Food Amazin would go back again xx
C. M.
A very nice all round experience,
Lovely food with attentive staff, falling just short of top top draw as I'm my opinion just a fraction overpriced..
R. G.
Very good service food good prices good
Waitress Emilia first class
Polite friendly helpful
C. K.
Nice snack at lunch time pleasant staff. We had had coffees earlier in the morning and I think maybe the coffee could have been a bit hotter but it was drinkable and I felt there was no need to complain .
E.
Delicious. Hands down the best, most flavour some, juicy steak I've had in the UK. For those looking for recommendations, get the 12oz rib eye cooked medium with pepper sauce 👌🏼
J. M.
Kathy was an amazing waitress. Really talkative and attentive. Couldn’t ask for more.
M.
Food and service was great
J. W.
Steaks were really good. Accommodated baby in pram well. Lovely meal in a nicely situated pub. Service was a bit slow.
P. P.
First class service 🙌👌a will percent meal all round a nice evening 😋
Peter and June
G. S.
On our visit it was very quiet, great food. Good service
P. B.
We booked the meal for my husband's elderly parents they loved everything about meal and wanted to write there own lovely comments but don't use internet . They gave us glowing reviews about there experience thank you
H. D.
Four of us went for lunch, the lunch menu had 2 courses for £10.95, but we only wanted one course so we settled for 2 sharer platters, the taster platter and the chef's platter, and 4 teas. The tea came in 4 individusl pots, 2 milk jugs and of course 4 cups and saucers. Nice ceramic pots, not the stainless steel type. We had finished our teas by the time the platters and 4 plates arrived. Not much room on the table by then. A passing waitress, not Sam who was serving us, was asked to remove the empties to give us some space, she took 2 teapots and a cup and saucer and no one came back for the rest. The taster platter was only warm, 2 chicken wings, some macaroni with barelt 2oz of beef some garlic sauce 4 small strips of garlic bread and nachos served in a paper funnel balanced on the top of a silver chip holder weth a mixture of sauces that had run into each other and made the psper sloppy and they were hard to eat elegantly. The chef's platter had mixed cold meats on a few salad leaves, a small Yorkshire pudding with a little more beef than we had snd a pot of gravy. Again not very hot. Both " sharers" would each have made a starter for one elsewhere! I have eaten at other Miller and Carters and yhis was below parr.
R. G.
The food never fails to please with reasonable prices and dispite being so busy due to Otterspool Prom, the staff are always polite and helpful.
Be warned, it gets very busy on sunny days and even with reservations, you may have to wait an hour. If your going on a nice day, make it a proper day out and you will not be disappointed. On their bussiest days they will provide you with a bleep so that you can sit outside or go for a short walk along the riverside.
J. C.
5⭐ FOOD EXPERIENCE - ordered 4 steaks, all cooked perfectly (we have tried many Miller and Carter, Otterspool have done well on this visit).
1⭐ CLEANLINESS - our cutlery were dirty, asked to change them a few times through the evening with dried in food on them including dessert course.
2⭐ SERVICE - taking the orders was ok, serving the food was good, to get someone's attention was poor (to change our cultery), brought our desserts over with no cultery, sat looking at it for 10 mins, while we tried to attract someone's attention.
a. u.
Excellent meal and service given by Adam our server
S. A.
Amazing steak, well cooked and well served!
M. K.
Lovely meal food cooked to perfection from starter to dessert gorgeous, lovely atmosphere with helpful friendly staff Peter J was our server today will definitely be making another visit & recommend to friends & family hubby is a complainer but no complaints he was full of compimemts for his meal 😊
j. h.
Lovely food and eating out again a bit of normality 👍👍👍georgia and adam looked after us great style 👍
r. g.
Brilliant service and delicious food, no complaints
n. d.
Had the tomahawk ..... First time been Miller and Carter ..... Really impressed
A. H.
Been a number of times with friends and family , staff are welcoming and friendly. Food served to a good standard really nice place to eat
S. D.
Very well controlled by the staff who were all lovely. Food was beautiful and overall a great lunchtime visit.
m. b.
Lovely clean restaurant. The waitress was especially lovely and welcoming throughout our meal. The food was well presented and tasted lovely. Woukd highly recommend
S.
This restaurant has a nice atmosphere, nice food, pleasant staff but is a bit more expensive than average. Worth a visit if you can afford it.
L. M.
Fantastic meal and the waitress was absolutely lovely
P. L.
Food was lovely, unfortunately service was quite slow and we had to get the attention of the waitress to clear our starters. Non the less we had a nice time.
s. s.
Place seems nice enough but I miss the old bar with outside tables and relaxed atmosphere. Was good for summer and kids and pets. I'll not Be back here
S. C.
Delicious food, lovely atmosphere, beautiful surroundings.
M. K.
Food was amazing
A. P.
Lovely food and staff friendly and helpful service
M. C.
Service was good. Food was lovely. My 7 year old now eats her steak blue.
a.
Went there for lunch on a bank holiday but lunch menu removed for the day. No atmosphere couldn't wait to get out.
We have been back in the evening and found it very good but prefer the Warrington restaurant.
s. m.
Just called in for a coffee friendly atmosphere, from what I had seen service was good for other customers who had ordered food, and good layout of tables and very spacious would definitely go again but this time would order food.
S. R.
You really do get what you pay for here..the food was delicious and the staff very friendly and helpful. .the only thing that let it down was it was too warm inside, could do with a few fans or air conditioning 😊
M. B. J.
I love coming to this harvester.. Great place. Lovely food and great staff. Also great value for money. Only thing is sometimes service can be slow but that's normal with every place.
R. R.
Our new favourite Miller and Carter, food and staff consistently nice.
e. t.
Beautiful food. Good surroundings and helpful staff. Only fault was food could have come a little faster.
G. T.
OK. Nice for kids... Good service but obviously a place that's struggling off the beaten track. No Guinness. No Cod. But pleasant... Kids welcome. Food OK
L. B.
Every time we visit our son in Liverpool we always eat here Lovely food friendly staff
L. T.
"It's ok" sums it up. Style over substance I feel, prices suit the décor but I feel the food isn't as good as it should be and is poor value for money. Rump steak tasted "OK" as far as texture and temperature, but everything lacked …
M. H.
Nice steak, sauce, fries, salad, only thing we didn't like was the onion loaf but thats just because it was a bit strange, soft onion stacked bit soggy. Great staff too
W. P.
It's a harvester. I like harvesters. Both the restaurant kind and the farming kind.
The food here is gooooood (both breakfast and dinner). Been here many times while at uni and it's always been good. It's in a really nice location too. Bonus!
B. R.
Great place. Food was excellent. The waiters were great did not hurry us
B. W.
It was clean and tidy very well organized good friendly staff service was excellent we were made very welcome I will be visiting again
P. J.
Good food friendly staff and adherence to social distancing and a one way system to ensure your save will go again
T. R.
Lovely meal and service from Grace. Cheers.
S. F.
Staff are friendly but the staff need to learn about what they sell. Very quick service even though it was busy and you also get access to a free salad bar.
L. C.
Lovely friendly waiter Sam made our day, lovely food good price good night. Thank you. Will be coming again
S. S.
VERY nice food is 10/10 I order 2 drinks one Guinness one lager the lager was too strong for me as I was driving I asked for a half pint of lemonade and I had to pay £2.45 for half paint lemonade if you are driving to Otterspool Miller and Carter driver be aware just under £5 for a pint of lemonade
D. H.
Food is okay but the service is so slow. Staff are really friendly but everything just seems to take ages to arrive.
S. P.
Had a lovely meal. Great customer service and fantastic steak. The house Malbec was very nice too!
C. D.
First time here tonight with a party of 13 . Staff were friendly food was lovely will definitely come back again . Thanks Hannah you made us feel welcome.
L. M.
It's a nice place, it's pub food so what more can I say 😁.
Prices are reasonable, not a lot for kids to do but again it's a pub, facing the pub is otterspool promenade and a little further up the road a kids play area called otterspool adventure centre.
K. M.
The food was delicious and the service was excellent. We will definitely be back
P. H.
Delicious and varied menu, something for everyone (we were a group of 18, of various ages ). The service was friendly, attentive efficient and helpful, a lovely night.
d. k.
Absolutely the best steak I've had
A. C.
Are waitress Georgia was very attentive and very professional it was a lovely day thank you
J. C.
Great food...helpful staff...pre gig meal so not much time to stay...will be going again. 👍