Reviews of Burger & Lobster Leicester Square. (Restaurant) in London (London).
Burger & Lobster Leicester Square
10 Wardour St, London W1D 6QF, United Kingdom
Description
Information of Burger & Lobster Leicester Square, Restaurant in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Burger & Lobster Leicester Square
Sunday
12–10pm
Monday
12–10:30pm
Tuesday
12–10:30pm
Wednesday
12–10:30pm
Thursday
12–10:30pm
Friday
12–11pm
Saturday
12–11pm
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Reviews of Burger & Lobster Leicester Square
I. C.
Burger and lobster is the perfect place to go when you want to treat yourself.
I’ve eaten here on numerous occasions and I can say for sure that this place is definitely worth the money.
The atmosphere of the place and the interior is stunningly gorgeous and the presentation and the food is just absolutely delicious.
Love the service and would definitely recommend anyone to come here if they want to splash the cash.
I recommend the Lobster roll as that’s really the star of the menu.
H. H.
We truly enjoyed our dinner at Burger & Lobster - Leicester Square. It was such a memorable night to celebrate my wife birthday.
As a shy person herself, she requested at the back corner of the restaurant and while I was taking our picture, one of your lady staff with a beautiful curly hair (forgot to ask her name) offered to take our picture and noticed that it's my wife birthday, little that we know that she shared the info with other staff and surprised her with the in-house slice cheese cake. She was utterly over the moon as one of your staff name Mariano even remember her name & wished her while handing over the cake. They deserve a big applause and a pay raise for their extra effort by making us such a happy and satisfied customer. Please send our love to them and please keep up the good work!!
Cheers!
F. M.
The welcoming was perfect. We forgot to book and the front desk, try to really help us, so we had a table after 20 minutes. The waitress was very professional and choose the wine and advised us for the meal. Thanks so much for sure I'll come back
K. A.
Truly 5* experience, the food, drinks and atmosphere is unmatched.
Reservation's are required as this place is constantly full! Which describes how good the food is in the most basic terms.
The venue itself is beautifully designed and decorated over 2 floors & the customer service is very welcoming and pleasant.
The Burger & Lobster Combo on the menu is a must! as lobster alone isn't very filling (in my opinion), so with the burger it will definitely fill you up.
In regards to the taste the Lobster was amazing & the Burger cooked to perfection as were the Croquettes.
Every bit of the meal was perfect including the cocktails.
5* would definitely recommend 👍🏼
R. R.
The food was devine and the atmosphere was excellent. Very clean environment and the staff were attentive. We had scallops for starters which were absolutely delicious and and then the main courses were incredible! Definitely the place to go when in Leicester Square or anywhere in the West End.
D. N.
The best lobsters in the UK. I chose a 3kg-ish lobster and it was super tasty. One of my frequently visited restaurant in London. Always stuffed so it's better book in advance.
A. R.
Lovely friendly staff and ambience. Delicious food with a good portion size and a standard cocktail menu. Can be a little to greasy/buttery for some people's liking, would suggest discussing with the staff before ordering.
I. A.
I don’t know if I am too old anymore or simply my taste and my preferences have changed. I remember a few years ago whenever I was visiting London, one of my favorite places was Burger and Lobster. I remember my heart was beating faster only in the idea that I would go and eat in one of the unique burger places.
Today I cannot say that I was disappointed, but it’s not the same anymore. The service was excellent, and everyone was accommodating. Food-wise now I think that place is overhyped and overpriced. The lobster itself was good. Roll lobster doesn’t worth the asking price, and the Beast burger (lobster meat and beef burger) was ok. Deserts are also ok but not something special—atmosphere vibing.
M. A.
The food and atmosphere here are great. Not a lot of items on the menu which is useful sometimes. The burger was good, juicy and tasty. Scallops were great. King prawns were ok. The tobiko lobster roll tasted great but it also tasted like it was missing something. The staff were really nice and attentive. Overall the experience was great 👍🏻
W.
Didn't expect lobster in lobster roll is cold. Burger patty is not juicy but dry. Grilled lobster is decent. Will be much better if it is a bigger lobster on the day. Salad is a highlight for me.
w. a.
Loved it.
Loved it so much we are going back in 2 weeks time when we're back in London.
Amazing food, grewt prices & excellent staff.
Such a cool restaurant and felt really chilled out.
The B&L Combo is what we got, it was a Full Lobster, Full Burger & Full Lobster Roll, plus 2 Sides & 2 Salads.
Amazing place.
Highly recommended.
J.
Amazing atmosphere to dine in - the lobsters were sensational and mouth melting. If you’re in Chinatown, definitely come try this gem of a place.
F.
Greeted with a warm welcome and directed to our table. The service was fast at a good pace and good. The drinks were nice and the starters were too, the only flaw was the lobster burger was a little salty, otherwise it was very experience.
W. A.
Absolutely beautiful food as always.
Visited here a few times & usually everytime when we are in London we come to the Leicester Square restaurant
The B&L Combo is amazing.
Always have the Grilled Lobster as ot tastes best, i would happily recommend.
Staff are lovely and it's clean.
K.
The best lobster I've ever eaten! I can't stop day dreaming about how delicious this meal was! Well worth the money.
My husband said his burger was one of the best he's had and my daughter really enjoyed hers too.
Staff were friendly and the food came fast. Music was a little loud for me but maybe I'm getting old!
I recommend the homemade lemonade and full lobster with fries and lemon, garlic butter sauce 😋
N. b.
So lovely!
The deco is amazing .I'm a plant lover and I was mesmerized by all the different types. The welcoming is very pleasing. Staff was well presentable and friendly. Glasses and cutlery was spotless. Now let's get to the best part! The foooooooood😍. We went for the lobster & burger and shared it. Absolutely perfect. You will not be disappointed. The portion and favours was on point.
A. J.
Amazing 5 star service from Ben , Peter & Dennis! Such amazing atmosphere, cocktails and service.
Highly recommended if you are in London!
You guys ROCK!
R. B.
Fantastic meal, we had the combo for two a Grilled Lobster to share a Burger with cheese and bacon cooked to your taste and a Lobster Roll. The only thing that was slightly annoying was they add the service charge to the bill which they decide is around 13%, I don't agree that any restaurant should do this as it is of course down to the customers discretion.
P. A.
We visit this restaurant every time we visit London. It may be a chain, but the food and service are impeccable. The platter for two is perfect and reasonably priced.
Y. C.
Great food and very friendly staff!! They said it was fully booked when we called and tried to make a reservation through the phone. However, they managed to find us a table when we went personally. Really enjoyed our night here!!
N.
Service was excellent but could be improved when following up on a request. Toilets need to be looked at a little more often. Food was great as always, weekday lunch menu is a treat.
E. M.
They have a lunch deal which is very competitive with lobster dish at a very convenient price. The rest of the day one can have good quality lobsters served in a couple different ways, with appetising sides. Good attentive service and modern interiors overlooking the busy area around Leicester Square.
G. P.
When we have any special occasion we go to the Oystermen. The food is always beyond expectations and excellent service! On this occasion we had the stone bass, so tender and meaty fish, melts in your mouth.
S. C.
Had a great time for an early V day celebration, food was great and the service too. Thank you Marco for making this a wonderful experience. Will be coming back :)
A. Z.
I visited this branch recently after a long hiatus and was not at all surprised that the food and service continue to be excellent. Whilst a tad pricey, it is worth every penny. I tried the Roll Combo which comprises a lobster roll, 5oz burger, fries and a salad. It was a filling portion and the quantity of lobster in the roll was generous.
H.
Good service, small lobster. Quality has steadily decreased since B&L first came to London. But prices have increased by over 50%. Would only recommend to come during lunch (Mon to Fri) when lobster meal is £20.
T.
The staff were great. Provided brilliant customer service. I was a little disappointed with the food. The lobster wasn’t great (grilled). The fries were very salty and tasted like they were from McDonald’s. The burger was a 7/10. Starters were delicious.
R. E.
Very good value for money.
We ordered the lobster rolls and they were so good! The mayo was very nice and it was perfectly spiced. The bread roll was very buttery and soft. Such a good combo.
The only thing to watch out for is the noise level, as it might not be an ideal location for a date.
Otherwise, this place is great for a casual lunch or dinner.
K. B.
We were served by Katalin today, she welcomed us with a warm energy and made us feel very comfortable. The food was fantastic and great value for money with the lunch special of a whole lobster for £20! Katalin checked on us more than once to make sure we were happy. We've come away the perfect amount of full and satisfied! We will definitely come back on our next visit to London and will be recommending to our friends.
J. P.
First time at burger and lobster and had the best experience! Food was superb and the bar staff Ben and Peter went above and beyond to make our experience memorable. We dine out a lot but have never come across service like Ben and Peter they were so friendly and so attentive.
We will definitely be returning!!!
P. A. K.
My hubby and I absolutely love Burger and lobster this is one of our favourite restaurants, I requested to the waitress to make sure the lobster is super fresh and grilled properly so that it’s cooked to perfection, the waitress served us really well and was helpful to ask if we are happy …. Like usually we are always happy to return, the oysters are super fresh and cocktails are always nice here. Located in Leicester Square extremely convenient also small tables of 2 easy to walk in as restaurant is very big with an upstairs too.
Thank you so much
Love PHONG TRAN
S. C.
We didn’t visit burger & lobster for a long time.
We used to go before it was so popular and remember paying £25 for half a lobster back in the day.
Unfortunately for us, we came here when it was al fresco dining only and the weather ruined the experience for us.
The lobster was tiny, it was a struggle finding the meat in the claws etc. The burger was tasty though, first time trying it. We also got the calamari for starter which was good but on the small side again, so had to order another.
Service only attentive when taking payment which was taken every time we ordered something - this made us feel very uncomfortable.
M. H.
We ventured out for Sushi in Shibuya but their menu had changed so wound up here by chance.
The Lobster roll was lovely, good amount of lobster meat, however the bun was cold and became a little hard and i would have preferred a slightly thinner bread.
The starter was 10/10, as was the mango mocktail.
The lobster, hmm well it was good, not amazing just good. Would i eat it again? if i was here, yes, but funnily enough it wasn’t the best lobster i have had and therefore wouldn’t visit for the lobster.
The lobster burger was a giant disappointment, just lacked flavour, the bun was too big for the amount of lobster inside, just didn’t seem like it went together, i enjoy a fillet o fish from McDonald’s more.
The service was 10/10, the server whose name i regretfully didn’t catch, was very attentive without uncomfortably lingering around.
Would go back if i was in the area but wouldn’t seek it out. Defo a try if you haven’t, might be a taste difference, don’t think you will be disappointed, i just wasn’t wowed.
Our meal came to approx £89 so not cheap but for good lobster i would say its fair.
R.
Brilliant service! Found the burgers to be subpar but the lobster rolls were a nice change! The price is reflective of the area given it’s a bit touristy
J. •.
best choice for my family weekend. The food is fresh and delicious and the price is not too expensive
P. P.
Great environment with a very convenient location.
We were seated immediately and always had help when we needed it. Peter was very kind and made us feel welcomed.
The food was well presented, warm and timely.
We had the lunch burgers and were treated to juicy meat with a good bun and well seasoned chips.
J. S.
We were accepted upon walk in and the place itself was beautiful. The decorations were classy and pretty and the service given by the waiters were excellent. Price is a little expensive but was also delicious, my friend enjoyed his burger and was treated with immaculate respect, I was really impressed.
Lobster portions were a little small and nothing to be filled up by, however that would be the only flaw I experienced, it was delicious nonetheless.
Overall it was a beautiful experience and I will definitely be coming here again :)
I.
Everything is nice here. Nice food, ambiance, interior, and service! It’s expensive but worth it!
G. P.
Had a lovely time, great experience at the bar. Drinks were delicious, staff were so friendly and helpful. Particularly Ben and Peter went out of their way to make us feel comfortable! Will definitely be going back!
I. W.
Combo for 2 is great. Lobster, burger and lobster roll with fries and salads. Everything tasted great. Service was perfect. Thank you for the awesome experience.
J. S.
This was a great experience. The ambiance is very welcoming and charming. Amazing cocktails, food and service. Big shout out to Ben and Pete whom are extremely knowledgeable and made great recommendations for us all! Thanks Joe
C. R.
Ate there today, quality tasty meal. May be a tad overpriced but you are in London. Putting that aside, will definitely eat there again. Food was very tasty. Staff were very helpful and couldn't do enough for you!
B. P.
The best food I ever had so far in a restaurant.. Lobsters and burger 🍔 you pay what you get so nice.. Highly recommend for a date or couples to go there at least ones .. Service is good as well and cocktails amazing
T. T. L.
100% recommend. Delicious lobster, great wine and affordable! Our server Mahmoud was amazing and made my friend who’s birthday it was memorable with a delicious cheescake and candles 🎂
C.
Still ok. But as others have said, the whole lobster in the whole lobster meal is getting smaller. This is surprising as I would have thought the lobsters would have grow larger due to the shut down.
y. a.
Really nice atmosphere and the whole grilled lobster is the best with side of fries and salad. Just for £20 mon-fri 12pm-5pm
N. T.
We visited the bar in Burger and lobster. Ben and Peter were the best barmen, excellent service and very attentive to the 2 children with us. The cocktails they made were amazing too. Best cocktails in London.
P. J.
My daughter & I went to see Les Mis yesterday & we had lunch at Burger & Lobster at Wardour Street first..We all love B & L & have done for many years. OMG!! I'm already salivating at the thought of it!!! Thank you so much for such an amazing & wonderful visit. We were served by 2 lovely waiters, first Alex, followed by Mariano. They were both polite, courteous with nothing being too much trouble! The food was to die for with both of us agreeing we could have eaten it all over again....we love your lobster so much...it is cooked to perfection, your beautiful fries are the best in the world I have ever tasted & the beautifully fresh side salad was lovely too (No tomatoes, sadly but would be a welcome addition, if possible, next time, maybe?!)...my plate was empty (Apart from the lobster shells) Suffice to say I WANT MORE!! Honestly, if we lived nearer & could afford to eat there every day....we surely would. Also, for myself, Wardour Street B & L is my favourite out of all the other B & L's!!. Thank you, a million times. Please don't ever change! xxx P.S. Finally, if there are any discount vouchers available, we would really appreciate the gesture?! Xx
L. H.
Amazing food, grewt prices & excellent staff.
D. A.
We visited for birthday lunch and it was our first time trying lobster and the experience was unique! Very friendly customer service and a great atmosphere
c. a.
Thank you very much for your great service Peter and Ben.
Peter was the best bartender we had in London so far.
He has good communication skills and he understood our preferences for drinks.
Very kind,and very welcoming and he gave us a good stay at the pub.
Good experience!
O.
Great place, the burger is great, the whole lobster only if you're a fan of it. The also have sharing option and promotion for whole lobster till 4pm.
Great cocktails as well.
B. B.
The ambiance is hip, drinks are lovely, food is okay and the service is subpar. We were never asked by our waitstaff if we would like another beverage or if we needed anything else? Apparently, when you are not working for tips, service doesn’t matter?! Save your money and eat extraordinary food somewhere else?!
S. V.
Gorgeous food and not expensive for the superb quality lobster you are getting 🦞 Burger was also one of the best I’ve ever had, ask for it medium, just delicious! The only thing that would have made it better is draught lager 🍺
S. C.
Great freshness of food … satisfying favours and great service … had couple of cocktails and the ambiance was beyond prefect … Will highly recommend
E. W.
Food and cocktails were amazing as always in B&L but service was terrible. Front of house lady looked like she could care less you were there, and waiting staff were not attentive at all. Only polite staff member was the gentleman who took our payment and wished us a good day.
A. R.
Had the most delicious Lobster Roll. The best Brioche roll I have ever had. The sauce and chips were lovely too
N. T.
We visited the bar in Burger and lobster. Ben and Peter were the best barmen, excellent service and very attentive to the 2 children with us. The cocktails they made were amazing too. Best cocktails in London.
C. C.
At the last moment we decided to go with friends on the evening of Valentine's Day at B&L and we didn’t regret it. The food is fresh, well cooked and very delicious. Friendly staff, especially Miss Dita 🤗 very kind, receptive and professional. We had a nice experience in this place.🤤🤩
C. D.
We had a great time. The food was perfect and Beni was very friendly! Well worth a visit!
A. R. A. K.
The food is great. The services are excellent. Best place to get some grill lobster and oysters.
R. T.
Had a really good time—nice drinks and cool vibe
D. C.
The food was amazing😋, fresh lobster, freshly cooked fries Lovely. I would Definitely Recommend Burger and Lobster restaurant to everyone.
I. N.
So so good! Ben at the bar was truly a delight and made our valentines very special. The calamari should also get a special mention as it is truly the best I've had in London 🌟 definitely worth another visit
S. C.
Great freshness of food … satisfying favours and great service … had couple of cocktails and the ambiance was beyond prefect … Will highly recommend
c. a.
Thank you very much for your great service Peter and Ben.
Peter was the best bartender we had in London so far.
He has good communication skills and he understood our preferences for drinks.
Very kind,and very welcoming and he gave us a good stay at the pub.
Good experience!
y. a.
Really nice atmosphere and the whole grilled lobster is the best with side of fries and salad. Just for £20 mon-fri 12pm-5pm
D. L.
Excellent customer service and speed, the food was delicious - Lobster was obviously so fresh and they have delicious sauce I had never tried before. Portions may be slightly small and can be pricey.
A. R. A. K.
The food is great. The services are excellent. Best place to get some grill lobster and oysters.
S.
Been here a few times now as we just can’t fault it. The restaurant is in a prime location, the staff are really friendly and attentive, and the food is delicious. Already can’t wait to go back! Highly recommend.
N. Q.
Great place for dinner and drinks or savage cocktails. Huge thank you to Ben and Peter especially. Our very talented bartenders that kept us entertained , laughing, and our glasses full 👍
M. D. M.
Good service and good food.
Lobster roll bread was a bit hard, so was the burger bun. Lobster was cooked and not grilled and just as good as it.
The cheesy spinach was the best side and absolute heaven.
Busy place but surprisingly the staff was still friendly and patient and we didn’t have to wait neither for the drinks nor food.
V.
This was my first time going to burger & lobster. They are known for thier lobsters rolls, the roll is nice it comes in a brioche roll with lemon and garlic butter on the side with skinny fries and salad. It's is very tasty nothing to fault. I also got raspberry lemonade which was very tasty. Nice ambience good date place or to come with friends or even solo. Would recommend to anyone.
A. M.
Great place, great food. The burger was bloody amazing. We received wonderful service! Thank you to all the waiters & shoutout Marcus & Micheal for looking after us!
W. I.
Very nice food indeed. Very filling. Friendly staff. Fantastic cocktails too! Overall, exceptionally well run restaurant. Would highly recommend.
H. L.
Mariano was a wonderful host this afternoon. Quick to take our orders even in happy hour when the drinks are delightfully cheaper. Would definitely recommend.
s. W.
It was delicious food and chilled atmosphere and amazing service
V. R.
Wonderful food taste, great presentation of the plates, staff is incredible! Cristina was a lovely girl that helped us with everything, a great asset for any team!
V. V.
Me and my mother were served by Mariano today for our lunch! He was super helpful in explaining how to have oysters (since we had never tried them before) and was super welcoming and ensured that we were looked after throughout our meal! 5** service!!
Y. p.
Really good atmosphere in the local.
The cocktails are next level, and the service of the bartender's Ben and Peter excellent, they will recommend the best drink for you. 💯
A. T.
Delicious lobsterroll. Lobsterroll was served in a thin and perfectly roasted brioche. Lobsterfilling was generous and you can still have a big chunk of lobster. Yummi! Excellent job from the kitchen.
Service was okay. I have been ignored for 10mins or longer at the beginning and I was about to get up and leave. But at the end there was a very lovely lady. Pitty that she did not mentioned, that she charged service tax. I paid and gave her the tip in cash on top and have been surprised with a sms from my credit card company.
L. M.
So good! We had the burger and lobster platter! The food was very tasty! The service was a little slow (we had to grab the waiters for their attention to get anything despite the restaurant not being very busy and there being a lot of staff). The lobster also had very little meat on which was a shame as on my last visit, this was not the case. We will be back soon I'm sure :-)
B. O.
Good food with good service. The environment is really nice, the waitress Marco is extremely friendly too. Good place would come back again.
E. L.
Beni & Peter gave us unbelievable service, very attentive, friendly and efficient. Very happy I saw the restaurant on Instagram and we decided to come!
Food and drink was amazing especially the scallops and pistol punch :)
O. G.
It is a cool place with good burgers, lobsters, cocktails and a nice service. Reserving the table is recommended.
c.
Excellent customer service, the food was very good. Portions may be slightly small and can be pricey.
D. T.
We had an amazing experience in BURGER&LOBSTER. Food was delicious, service was super fast and Mariano was very kind and cheerful to us. Thank you very much!
G. F.
Reasonably priced and good quality food. A couple of good combo options on the menu for you to try both burger and lobster. Discretionary service charge of 12.5% added to the bill by default which I never really like. I prefer to tip what I want, in cash, separately. Went for the burger and lobster 'burger' with a Thai salad for a side (which I wasn't a huge fan of as it was quite bland). Service was very good and staff were all pleasant.
Z. M.
We had an amazing time in Burger & Lobster Leceister Square.Sam our waiter was absolutely spot on but all the staff who attended with dishes and drinks to the table were were very professional .
Can not wait to be back!!!Thank you Burger and Lobster for unforgettable experience.
A. O.
Amazing restaurant and very friendly staff. Even after we messed up our order the waiter was very patient and friendly. Not only that but also the food is spectacular. The burgers are juicy and beefy and flavorful, and the lobsters are fat and meaty and fresh. Definitely worth it if you've got the £££. My only criticism would be that the place could use a bit more lighting I think. I don't like dim places.
J. J.
Fabulous service from Fabio and Barbara! The food is so delicious, the best lobster and burger we had. We will be back. Thank you so much!
B. P.
My friend and I came here on a whim, and had such a lovely evening! Big thank you to our lovely waiter Benny, who looked after us so well! He was so on it with the service and made amazing drinks and really made our evening!
J. L.
Great cocktails and great food too! Mariano our server was a great waiter and made our time wonderful. Excellent service all round.
T. B.
Loved this place! Was exactly what I was looking for on my last day in London. Mariano was so lovely and made my experience great. Will definitely come back!
K. B.
Had a very good dining experience. We managed to get the lunch time deal which was at a good price.
L. Y.
Amazing food and excellent service. They are lovely people.So friendly. We will definitely be coming back soon
A. J.
Ben and Peter were absolutely amazing! Made my first experience here fantastic, will definitely be coming back here again, the staff are so friendly and such a nice vibe! Thank you !
S. Z.
First time we ate at Burger & Lobster.
The food was excellent and Marco the waiter was even better!!
Definitely coming back :)
L. N.
We popped in yesterday on the off chance that they might have a table available, from the moment we walked in, we were given impeccable customer service. The food arrived quickly and was absolutely delicious. They had a great selection of wines, and we really enjoyed the cocktails we finished on. We definitely plan on coming back if we are in the area and need a great place to eat 😊
B.
I got the combo meal which lives up to its name. The delicious burger and the lobster with the garlic butter sauce paired really well. It was a good portion as well which is what I expected from the price. The kids in my family got the kids meal which was a good size as well.
For dessert, I also got the cheesecake. This was a super satisfying end to the meal.
I went with a huge family with lots of orders which I'm sure wasn't easy for the staff there but they handled the complications beautifully.
Overall it was a wonderful experience to not only me but many members of my family as well.
M.
Service was good, but mains took time to come, unlike the starter that was very quick. Passion fruit Mojito was abit bitter from the lime but I liked it, cuz it didn't taste too sweet from the passion fruit. Shrimp started was good, Burger was nice but the bun wasn't soft, it felt dry. Lobster roll was nice with the side sauce and the squeeze of lemon, or else it would taste plain on its own. Overall, its nice to try it if u hadn't, but its not something I would go for it soon.
B. R. W.
I have been to Burger & Lobster many times! Always love this place! But The service here was not good. and we paid £10 for just service charge.
성.
MARIANO
He is nice communicator. We don’t forget his service and I really really want to visit again. He is humorous and friendly and kindly and cool. Don’t miss him
P. E.
Great restaurant - both the lobster AND burger dishes are terrific. As you would expect, lobster tanks are on show. It's a large restaurant so unless you are going on a Friday/ Saturday night I wouldn't expect you'd have much problems getting a table. Perfect for a pre/ post theatre dinner
R.
Great food and place to dine in if you love lobster and burger.Staff very friendly,i will definitely come back.
C. D. G. G.
Marta R had excellent service to me, amazing actitud and very friendly as well. All plates was delicious! I will back there surely!
S. R.
Excellent place! Very good service and beautiful venue ❤️ food is delicious and friendly staff will help you to choose best option for you.
Never had a lobster? No worries! They will show you how to do it ;)
V. D.
Friendly and quick service. Good burger and fries. Quality meat and precise cooking time. The beer selection could be better but overall excellent experience.
A. T.
Great dining experience. Food is always good quality. Marco is our waiter and he's very attentive.
A. L.
Chain restaurant. The burger and lobster combo is a solid choice and you can’t go wrong with it: the value is there. For 34 GBP for an entire 1lb lobster, burger with fries and salad, you’ll walk away full. Overall experience, good. Food: decent though going with the grilled lobster version tends to make it on the dry/tougher side. Trendy environment and atmosphere, decent and fairly quick service.
T. Y.
There were 4 of us and we ordered 2 B&L combos plus 2 sides, 2 bottles of Argentinian white and red wine respectively (came recommended) plus G&Ts and we were good to go.
Initially we wanted to order 3 sets but thank god we made the right choice of ordering just 2! Being Asians, we are used to having smaller portions (servings) so when the food came, choruses of OMGs were whispered among ourselves. 2 big platters of lobsters plus burgers complete with salad and fries.
We did our level best and managed to eat almost all except for the french fries and some left over sides.
5 stars for food & service
3.5 stars for wine (it was recommended by the staff but we’ve tasted better)
Overall it was an enjoyable lunch. We tried the B&L outlet in Malaysia (@Genting Highlands) which was just as good!
A. F.
I've been in different B&L restaurants and I've never been disappointed by the quality of the food and the courtesy of the staff.
If you are looking for something different this is your place, expect a bill around 35-40 per person. Even with long queue you can still get a table in a reasonable time. Really worth it.
I'll suggest to go for the lobster sweet sandwich.
A. V.
Beni and Peter are the most sociable and friendly guys in town. They always have a good tip when it comes to drinks. These guys know what they are doing...Top Class!
R. T.
Had a really good time—nice drinks and cool vibe
E. B.
Burger & lobster 🦞 is the perfect cure against depression! If you are a couple try the combo to share! Here I added 1 star more for the kind and funny Valentina, our waitress for the night. Thank you, see you soon!
B. E.
Location is superb. We sat by the window and enjoyed people watching as we ate a lobster roll and October's special Mac Cheese Lobster. Service was good, prices fair and food delicious!
l.
Very filling. Staff very friendly and explained the menu and gave suggestions. Definitely will return.
D. C.
Marco is incredibly friendly and nice. The lunch set was well worth it! Love the burgers and lobsters🍔🦞
M. H.
Went here to treat my father for a belated birthday meal, and we totally enjoyed the food.
From our experience, they have cooked the lobsters and the other seafood to perfection, and it was significantly freshly tasting compared to the ones you find by the seaside. It's totally more upscale at this restaurant.
The seating was very spacious too and the waitress who was managing us was always attentive to when we need anything.
The Gelato and the Churros were also a lovely way to end the meal. It was definitely an experience I will recommend people to try out, if they haven't yet been.
Heck, I don't even eat salad and I ate their salad!
Best seafood experience by far on my end.
J.
Great food and amazing service. Sam took his time and even offered us free dessert as I asked him if they offered discount to NHS staff.
c. h.
One of the best place in London went for a drink and Beni and Peter the bar tenders was awesome!
Definitely the best!
I highly recommend these guys!
S. A.
We went because many people from hong kong go there during their visits. Honestly I didn't want to go because everyone said 'don't have high expectations'. But my relatives wanted so we went. The food looked great but taste was average. The chili lobster had way too much sauce on it. We all thought there was something wrong with the chips but couldn't tell exactly what. The waitress was unfriendly.
K. M.
Food quality was excellent, and with excellent customer service quality from Mariano who made our experience feel like home, we will definitely visit again. 10/10 for everything
C. 3.
Awesome restaurant & great vibes. Definitely recommend the lobster roll! Barbora provided excellent service ;)
M. C.
Very friendly and lovely staff. Ben and Peter were wonderful, and the drinks were amazing. Will definitely recommend!
A. A.
Food is delicious specially the lobster roles. but I had an issues. when I called for a reservation, the staff said there was no availability and a table is not guaranteed if I walk in.
I walked in and the restaurant was so empty...
P.
Lovely service and a very clean and stylish venue. I visited another one of their restaurants around 3 years ago and can honestly say that the food wasn't as good today as it was then. I found they'd expanded and forgot their original vision. The drinks were lovely, as were the staff, however, I just felt something was lacking.
D. O. G.
Amazing atmosphere, food was delicious and worth the price. Loved the customer service from Beni as he made sure I was happy with my meal and was very quick!
H. D.
Had a delicious cocktail recommended by the friendly and talented bar team. Thank you Beni & Peter made me feel very welcome sitting at the bar alone.
L. K.
Peter and Ben are the best bar men I have ever met. Most pleasant service. So just send them to NewYork.
i. m.
Mariano was a great server! Bubbly and attentive and gave great recommendations for what to eat as it was our first time.
c. m. w.
First time dinner at this franchise restaurant. Staff overall are both friendly and helpful. Food serving varies pending on your order. Did a B&L combo and it was delicious. Oysters as a started seems to be a great choice as well thu the size could be bigger and more standardise. Dessert and coffee was a great way to finish off the day.
T. M.
This place has the best lobsters I ever tried in my entire life. I roamed the world and I always go for seafood and I never found a better place for lobsters. You must try the lobster roll when you visit this place because it is unique. The bread is so fluffy and loaded with lobster meat.
Burgers are good but I don't waste the chance of getting my tummy full of lobsters when I'm here.
O. P.
Very tasty, good staff, pleasant atmosphere, but always book table upfront .
J. G.
Nice place, good food. Server knew his stuff and was very friendly. He also didn't make life awkward when we asked for the 12.5%!! service charge to be knocked off - we tipped him what we could afford and he was very grateful. Gone are the days of giving the server a tip personally.
S. C.
Really lovely meal . Very reasonable prices.
Afternoon menu slightly cheaper.
Staff nice and impeccable service
C. S.
Fantastic food, brilliant service ! Michael R needs a special mention. Very polite and nothing was too much trouble. Thank you!
M.
Delicious fresh lobster meals. The chilli lobster was really good. Chilli gravy taste was spot on, fragrant with hints of spiciness. The staff was thoughtful to put the gravy separately in a bowl instead of drizzled all over the lobster so that it's less messy to eat. The lobster was fresh and the meat was easily shucked out of the shells. The lobster roll was good too. Brioche bun was toasted fragrantly with butter and the texture was soft. Generous amount of fresh lobster meat in the bun. However, to fully experience the freshness of the lobster, order just the lobster instead of the roll so you'll have more lobster meat to eat :)
S. C.
Great food as always! And staffs were very helpful :)
s. d.
It always worth a stop, lobsters are super fresh and lovely cooked
H. A.
Amazing food and service.
I really enjoyed dining at Burger & Lobester twice during my 4 days visit in London. Everything was very nice; food was delicious, location & ambiance were fantastic and the service was very welcoming 👍🏼👍🏼
HIGHLY RECOMMENDED!
D. M.
Outstanding food, service and atmosphere!!! Beni and Peter looked after us today and they where absolutely fantastic in making the whole experience feel special! Thank you sooooo much!!!
P. N.
Mariano was super helpful and attentive and very personable. He’s a true champ got our orders well! You should give him a raise 😉
c. f.
Perfection on a plate!
Loved it.
I've been many times before and will continue to go back
E. B.
Really fun night! Peter & Ben provided excellent service and gave us some good recommendations for Kingston. Thanks both!
D. G.
Absolutely delicious food and the most friendly staff. We were coming with our friends and they had a service dog, and Fabio helped us to organise everything — legendary person. Thank you!
s. s.
Although it's expensive it is worth the money.
The food is fresh with really good flavour, there are options for how you want your lobster cooked (steamed, grilled). The oysters are a good size.
There is a bar area in case you have to wait for seating or arrive early for your booking.
Great place to eat as a treat
G. S.
As you can see from the picture..... all gone! Sadly no draft beer which is a massive bug bare of mine but other than that, lovely staff and good service and great well cooked food. £137 was more than i wanted to spend on a lunch for three of us but we all ate well and left happy. Downside: No draft beer and overpriced bottles, very very limited menu and only serves one starter which was lobster bites. Id definitely go again though. A nice treat after spending the morning at GOSH
S. T.
A great atmosphere, friendly staff, efficient quick service but you are able to order and eat at your own pace. The food was excellent. We ordered Irish coffees to finish our meal, the waiter informed us that they had no double cream but could use caramel ice-cream, innovative and delicious hope they add it to the menu.
P. A.
Went here for our staff party. The servers were so patient and friendly with such a big and crazy group like us. I specifically ordered the Sharing Platter for me and my bf (6 oysters and full lobster). However, I didn't get full so I ordered the Original B&L burger aswell. I was not disappointed. Everything tasted so good!
Will be back for sure! Definitely recommend!
J. P.
Very cool place. Good food attentive service and really nice atmosphere. Burgers were beautifully cooked and the grilled lobster as well. Butter sauce was a real winner. Drinks were delicious and very orogonal. The 4 star review is because although we had lobster in our combo we weren't given a lobster pick, which made the whole thing just a tad harder than it should have been. Pleasant experience, and good food, not much more to ask.
S. S.
Mariano was such an nice host!! Always very friendly
You can tell he loves his job !
Geetings from Germany-Selin
M. A.
Sweet delicious lobster and fries done just so. Grilled courgettes cut a bit too big and got cold quickly. Service with a smile, will certainly go back again
D. L.
What an awesome place. Food was amazing but the night was made special by the friendly and attentive service of Peter and Beni. I will definitely be returning
Z. P.
Ben served us and he was excellent! Great food and fast service. Will be coming back
D. S.
Marta provided exceptional and professional service. The Burger was delicious and a generous portion and drinks were refreshing. Interiors are beautiful and the restaurant is generally clean. Please notes that sides are not included in the main meal and must be ordered separately.
L.
I've been a few times with different party guests, food and customer service have always been great. My only complaint is on 18th October, upstairs smelt funny, definitely something wrong somewhere. Hopefully they get that sorted out, until then my 5 starts are sat downstairs. 😁
T.
A classic in London. Good environment and location, toilets are always disgusting. We have countless of times to B+L, Prices have skyrocketed over the years. We used to go go the original one in green park and we would get a good service and low prices. Now sides are charged extra and a combo is around 35 pounds with a drink you are looking for 45 pounds. Butter sauce is very tasty!
K. S.
Sat at the bar on a random Saturday. Served by the fab Ben and Peter who were super attentive.
Food as always was great here - recommend the beast burger for the ultimate surf and turf!
Y. C.
Mariano was great! Attentive and friendly and one of the best in a very busy part of town. Food was good as always
J. J.
I ordered whole Lobster with half streamed and other half grilled. The lobster so fresh and have different textures of each one. Surprisingly, the butter sauce is so delicious. I have an amazing moment and experience there. Staff are very friendly and supportive. 👍👍👍
M. M.
I was there in this week food was delicious plus girl who served me marta k was so friendly and professional in same time.realy recomend to everyone.
C. D.
We had a great time. The food was perfect and Beni was very friendly! Well worth a visit!
S. S.
First time eating lobster. Service and food was brilliant and certainly didn't break the bank!
The location is excellent, and they were also able to account for a blarger Xmas group at short notice. I will be returning, very happy with it all, one to shout about.
A. C.
Server Marco was very helpful and welcoming!
Food and service was great I’d definitely come back again.
J. C.
Had great evening out at the weekend. The service was amazing. Peter and Ben were awesome!
L. M.
I recently had my first visit to a Burger and Lobster and loved it. There’s a reason their known for their famous lobster rolls. This comes in delicious brioche with garlic butter to pour over the generous lobster. Would highly recommend! The lobster croquettes were also delicious! Drinks were on the expensive side (but generous serving on gin!) The tables were spaced out and a one way system was in operation. I felt confident with their post lockdown procedures and would visit again
D. C.
Loved the whole experience, the staff were amazing. Specially the gentleman at the door told us to get a seat upstairs and show the big boys to the kids in the tanks.
G. P.
I love this place all the staff is so friendly and very kind !!! But I have to say That Barbora is outstanding suuuuperrr lovely person !!! Many thanks !! We definitely ll be back 🙌🏻🙌🏻🙌🏻
L. M. E. d. Ó.
The burger was wonderful and Maria’s service was even better! Without any doubt or hesitation I’ll come back! The music and atmosphere give you an amazing vibe! Loved it!
A. R.
Benny haa been an absolute darling in attending to our needs throughout the visit. An easy 5 star from us and we will return most definitely.
V. J.
Having visited this restaurant for my birthday, taken by partner, didn't mind that it was a bit pricey. Saying that, the lobster was delish! 👍🏽😊 we had nice crispy fries and garden salad with ours....yummy. Desserts are small but tasty.
A. H.
Amazing food and great service! Our waitress Barbora was very lovely :)
L. M.
My partner and I went for my birthday dinner, the lobster 🦞 was delicious. Great service and friendly staff. I would highly recommend going if you haven't already been.
D.
It would have been a 4 star but I dropped a star because of not value for money. There is a huge price increase between this time and my last visit before the pandemic. The £35 lobster is very small. You will be paying £40+ at the end but feeling like you only had a starter.
R. H.
Wish I ask the waiters name who served us absolutely fantastic very friendly and made sure we had everything we needed
R. J.
Great food, burger was delicious, grilled lobster meat was not dry, fries were crispy. Price is acceptable.
However cocktail was disappointing to be 60% ice, especially for £5. Also waited an hour only to be told that they forgot to add us to the waiting list, however service afterwards was quick.
G. S.
The food is very good although the only comment was the lobster roll which needed a better sauce as it lacked flavour maybe adding Sriracha sauce would work?
Service was very good and friendly, if ordering sides do so to share as they are a good size and staff try a little too hard to up-sell side dishes. But this is only a minor detail and would still highly recommend burger and lobster to anyone.
P. B.
Although a bit pricey, we'll worth it undoubtedly the best burger I've ever had
s.
Absolutely love the food and really friendly staffs. because I'm pregnant they were very accommodating to my needs. Highly recommended.
R. D.
Will keep this one short! Amazing food and amazing service coupled with great ambiance 🪔 more on the pricey side if you're interested in burgers but you will not be disappointed!!! Best fries ever!!! Worth booking in advance though. Cannot wait to return. 🤩
F. R.
Fly to all over the world, but the best experience for lobster is in London. For a lobster lover, the place is chic and nice. The location is in the soho and easy to find. For the size of lobster, the price is reasonable. The sandwich is highly recommended and also the whole one.
L. M.
Great location next to M&M world. Great service and of course the Lobster roll was amazing. I also enjoyed the salad. Restaurant can be busy so timing is everything or make reservations in advance. Have good selection of drinks too! I have never had the burger but looking at other people's plates they look good.
J. F.
The food was amazing... delicious and very well presented. We received the greatest service from a young lady called Madeleine. She was very attentive and caring towards us. You can tell she will continue to do amazing things. Great service from her overall. Thank you Madeleine and Burger and Lobster. :). We will definitely visit again
J. C.
Very good dining experience at Burger & Lobster, the service was friendly and punctual, the food was of a high quality and reasonably priced. Only downside for me was the food came out after perhaps 15 minutes after ordering which suggested to me that the food may not have been cooked to order.
H. G.
Really nice and recommended. the burger with lobster together is a nice one, the lobster alone is a good kick, the grill one is my favorite, not dry as i anticipated, i would definitely recommend with B&L sauce
E. C.
Perfect service and food.. Beni offered us an amazing service.. Very kind staff!! Highly recommended
R. L.
Real deal. Good recommendation by my friend. Unbeatable tasty lobster. The way you like it. I had it steamed. At it's very original sweetness. Burgers are nice.
A. F.
My guy Mariano, wonderful service, lovely lobsters and at a reasonable price as well. Money well spent!
A. B.
Had such a lovely evening tonight at burger & lobster! Service was great tonight, Benny was amazing!
A. S.
We had a lovely dinner and our waiter Ben was super nice and very kind 👌🏻 We will be back ??
M. J.
Loved it
2nd visit in 3 weeks although at a different branch. Had lobster roll today. Large chunky pieces of lobster meat in my bread. Loved it !! Yummy!!! Cholesterol and weight checks can wait. 😊
s. t.
Had a lovely meal and was served by Marta K. She was so helpful and made our visit memorable. Will come here again !
K.
Amazing food and even amazing service from the staff, made a reservation got there 30mins early and was seated instantly in their outdoor dining area, took 5-10mins for staff to take out order which gave us plenty of time to look over the menu and decide what we wanted, they informed us from the start that they would be taking payment instantly which wasn't a problem. After ordering, the food came out within 15-18mins and it was delicious. The one down side I had was I wish they gave you something to crack the lobster with as I spent over 20mins doing this by hand with artificial nail on (you can understand the struggle) but overall for my first time at Burgers and Lobster it was an amazing experience I will definitely be going back hopefully when I will be able to sit indoors or when it's even warmer to sit outside.
J. E.
Went with my husband to celebrate our wedding Anniversary. Service was fantastic, food was delicious, cocktails top class! Lovely atmosphere, shall definitely be returning!
M. C.
Good location. Nice ambience
L. N.
Love this place and great customer service! The food was great and I particularly liked the Lobster Roll! Great space and atmosphere and safety measures were put in place as well...so I strongly recommend! Thank you!
r. a.
Amazing delicious food! We love this place , great service from Mariano! Thank you
K. Z.
Not gonna lie, very delicious burger and lobster. However, mains does not come with fries or salad, meaning they need to be ordered separately (£3+). Therefore, the value offered doesn't quite match the price point. Overall, a very decent burger chain, I rate 7/10.
P. C. W.
Great food and even better service. Barbora was so helpful and a great waitress!
W. “. A.
Made no reservations but they were kind enough to make space for us at the bar, Benny hosted us and it was great, lovely food and drinks
i. r.
Went with my mum for lunch and our waiter Marco provide us a very good service.
B. R.
The reception desk hostess was great. She found us a reservation, and then squeezed us in when we arrived early. Not only professional, but sweet as well. And oh yes, the food was splendid. We will come back again.
N. N.
It was okay, maybe too hyped up. Next time I'll just enjoy local food. Lobster was a bit smaller than expected, but it was tasty. If you go, if recommend grilled option for the lobster.
U.
Loved the food. My brother really enjoyed the B&L Whole lobster combo and I loved their lobster salad. Great cocktails too
J. F.
Absolutely amazing, a must for anyone in London . could not fault it whatsoever. Food, service, atmosphere and value . yes it was £100ish but worth every penny......just go and enjoy
S. N.
Lovely foods as always, Mariano was very friendly and welcoming.
Thank you
P. U.
Nice food, a bit pricy, but good ambience.
The amount of lobster on my burger was too little and my friend’s burger had more lobster.
B. T.
Oh my goodness the food was excellent! The service was good staff very attentive. Would definitely recommend a visit.
t. z.
service and sittings are great!
really tasty lobster roll
round £80 two dishes and two glasses of wine.the dishes were lovely..but so light..still hungry afterward...
J. D.
Great lobster rolls with butter sauce. The roll was perfectly toasted and buttered. I have to admit, it was a little smaller than I imagined but that's not a reason to dock it one star. I will be coming back for more!
S. C.
Great ambience and friendly staffs. Their lobsters are juicy and amazing, the sauce for the lobster is also to die for. They have a pretty good combo price at £70/2 people
Y. H. T. H.
The best experience the food and the place was amazing thanks all of you guys.
Thanks Sam and Barbora
W. J. Y.
Very fresh lobster. The brioche was very good. Unfortunately the lobster in the roll was overcooked, expected better standards given the pricing. Good service though.
r. c.
Loved the food but service was the best! Compliments to waiter Beni!❤️
J. T.
Amazing food that came out quick but still tasted amazing.
Customer service was good as well and the staff were understanding and helpful too.
I would not advise going at night unless you have booked as you can wait up to 1.5hrs but we returned the next day instead forgetting to book but the staff allowed to us to eat in the lounge area but everything was still amazing!
C.
Absolutely enjoy my lobster roll. The service was on point!
H. P.
Excellent service and the bar downstairs is great! Had a nice combo (burger and a lobster) and i also recommend the crab frittes... great stuff for a saturday night before heading out to the movies!
L. D.
Couldn’t ask for a better service from Benny and Peter they were amazing so handsome lol
I. S.
Very good food. Staff needs a bit of polishment. Price is not too bad. Toilets are cool but taps are not very hygienic. You have to touch them after washing your hands then touch your lobster.
J. Z.
This is the first comment I ever write on Google map. The food is very good as shown in the pic. However I am writing to thank an extremely kind staff there who, after I told him that I couldn’t find my phone and suspected that it might be accidentally taken together with the plates and trash after the meals, immediately helped me looked into the trash bags and search for my phone. Sorry for not knowing your name but thank you very much for your kindness!!
J. R.
Great atmosphere, the staff were welcoming & fun. I got half a lobster & a burger, decently priced & tasted amazing.
T. N.
The food was good, the lobster roll is the star for me. Staff very welcoming and friendly. The only downside was the actual lobster.
B. S.
Marta was awesome! Best service ever!!!
But…to be honest…food was awesome as well!
B. C.
Tasty food at very affordable price. Nice staff & good music 👌🏽
U. H. S.
Great Place and great food. Our waiter Mahmoud was also the best. Really recommend
M. R.
My first time trying both the lobster and burger here - the burger was very tasty if a bit small, but the lobster was huge and had plenty of meat - the bibs were an amusing touch and necessary as it gets very messy! Good, attentive service.
H. I.
Had a nice experience the portion was small but I found it filling. Bit pricy tho
m. m.
25 pounds plus 12.5% service fee, it was too pricy if you ordered a burger just like me. Just order the lobster would be enough. The fries was fine though,tasted similar to fries in Mc Donald but more crispy. Personally think visiting here once is enough already.
P. V.
My lobster was amazing 🤩 very nice service and friendly. Special thank you to Marco
S. D.
Make your way beautiful people … BENI Is the BEST mixologist!!! He’s such a good host and will make your good night even better .. I absolutely Love Him
H. A.
This restaurant is well-known to korean. I also saw blog posting. But don't get your hopes up too much
W. S.
Marco was amazing and lovely. He helped us with everything we need...love him!!!
N. N.
Had to try their burger and lobster combo meal and was not disappointed! Great portions for the price and the sauces added a nice extra flavour to the lobster. Was definitely full after this! I'd go back again and would recommend :)
A. z.
Our server, Marco, provided excellent service. We had a great experience.
B. J.
It was a good experience, I personally liked the burger more than the lobster roll. If I will visit them again... Maybe
A. U.
I been there three times before. The food is really good, lobster is really fresh.
Most staff are really nice, but if you didn't order any drinks, they will be unhappy.
M. O.
I cannot leave London without stopping by for one of these delicious lobster rolls. It goes perfectly with my Prosecco. Must try! You can access the Burger and Lobster from the W Hotel. It has a great ambiance and centrally located.
Y. S.
The lobsters are cooked straight from the aquarium and they taste amazing! I have been to numerous kinds of restaurants that serve lobster and yet seldom did I taste such a fresh and flavorful one. Burger & Lobster does everything right and makes everything delicious. This Lobster is definitely worth a try.
M. L.
The service wasnt that good at the beginning. It was not crowded. Its smaller than the other brances. And surprisingly that the menu also different than the other brances. Salad and Fries are excluded in the meal, which you have to order separately.
Anyhow, the waiter was friendly to recommend the us the dessert.
B. K.
Had a great evening uptown with family, enjoyed the goings on and then enjoyed our meal at B&L
Y.
First time eating beef and lobster together in the same bun and we loved it!
We did not book in advance but only had to wait 10 minutes at the bar, with a glass of wine!
The staff is friendly and helpful, the place is spacious and cosy, the music is great, and not too loud.
The burger was delicious!!! Nicely served with salad and fries.
Quite expensive for a burger (£ 23) but if you love beef and lobster you should try it once! I totally recommend it!
There is a GIF photobooth at the entrance, which is free and very fun !!!
J. G.
Really attentive staff and fantastic service from a very professional team who were only too glad to have customers back in the restaurant.
Food was excellent and lunchtime offers made it very good value. Would come here again for sure.
Z. B.
Great service at this location and impressed they came around to our table a lot on a busy Friday night. We really enjoyed the croquettes- those are a MUST GET! The lobster was very small however, I wouldn’t recommend splitting it between 2 people. Definitely a bit over priced as well for a tiny lobster. The truffle fries were a hit too though!
J. K.
One of my favourite restaurants.
Great food.
I highly recommend this place.
D. T.
AmaZing staff, Peter and Ben are great, and lobsters are even better x
M. S.
Had a lovely time eating the lobster burger!
Portion was a perfect size - not too big and not too small.
Would like the salad to have a bit more balsamic vinegar as it was just on the top.
As it was really cold that day, we had a hot BL winter spice chai tea and I have to say that hit the spot! I know they do a jug of the cold version to share and wish they would do it for hot as well (surely they can just buy a tea pot)
Overall, good meal out - one last thing I wish they could do was to have the bar open for those who are waiting or just drinking. Would have made the waiting a bit more bearable for those who just walk-in.
D. F.
Perfect food! I prefer the steam lobster which let me enjoy the natural taste of the lobster. There are severals cocktails for your choices. The one i ordered was “Green Lantern”.
G. K.
I had a Lobster Roll which was £25. It was all nice but I thought £25 was a little too much and £20 would have been a more reasonable price.
C. S.
Very nice experience, we went there in 6 and they asked us to way because was busy, in the main time we got some drinks to wait.In 20 minute we was sit and ready to order. The food arrived very fast and everything was delicious.
Price ok for a place in central.
H. H.
Amazing place. Natalia the host gave us a table despite of being busy. Very nice customer service!! Thank you Natalia!
J. R.
I love burger & lobster but I prefer the service at the other London locations. The food, cocktails and mocktails are great though and it is still well worth the visit. This is the busiest of their branches so if you prefer to sit and chat after you're done this might not be a great place.
J. J.
Next time I'm getting the Roll Combo 👌... Nicolo was particularly awesome as our waiter 👏👏👏
P. H.
Thanks to Marco our server.
Great lunch deals and super food!
C. D.
The service was 100%, Lobster was ok.... burger better Cocktails were amazing, yes I would go again.
S. J.
Great food. Nice atmosphere. Excellent friendly service. Definitely a favourite
M. P.
Grilled Lobster! And a burger to die for.
D. C.
£££ - It is what it is, as everyone is probably aware of the brand there is probably no reason to delve into the price of the restaurant other than to say it is pricey for what it is but you get the quality out of it.
PROS
With that said, the quality of the food is to a high standard and the steak was cooked (in my case) to the desired temperature.
atmosphere is lively and staff make you feel welcome (even though i was left over 10 minutes to pay my bill).
CONS
there really inst much to say in terms of having a bad experience here, the only thing i would comment on would be the slight lack of communication between the bar and the wait staff, as in my case, was a little off putting. having a drink at the bar to await for my table and then having my tab moved to my dining bill was a challenge to say the least.
s.
Great lobster dinner after miserable service at b&l on Oxford street. If you want good lobster go here or the b&l at Harvey nics
P. Y.
Good service and amazing food. Tried a whole lobster and a dozen of oysters. Lobster is very fresh and tasty. Oyster is good too.
L. C. (.
Nice place with lobster and burgers. Burgers was nicely done and the lobsters are just so so. Nice environment but pls book ahead.
j. b.
Excellent food excellent service would definitely recommend
R. A.
Very nice atmosphere. Great food and drinks. Friendly service. Make a reservation in advance!
Y. O.
Nice lobster, was a tiny bit tough but overall nice, fries were for some reason amazing and lastly the service was 10/10, gets a 4/5 simply because the lobster itself wasn't as good as my expectation for the price overall not worthit.
顏.
Really good and delicious lobster restaurant. It was my second time to visit it . First time I ordered the grill one . And this time I ordered the steam one . For me , steam one is more juicy and can really taste the original flavor.
And my friend ,she ordered the chili lobster . That one was also good , too . The sauce was scrumptious. It smelled so good .
And their French fries was crispy .
L. B.
Only been here once but the service was very good with friendly staff. Food came very quickly
M. H.
With a name that says it all, Burger & Lobster's burgers with lobster are incredible! Perfectly cooked and excellently seasoned, I was amazed by the quality. The service was quick and even though I didn't have a reservation, I waited for no longer than one pint before I sat down.
J. B.
Mariano was brilliant! Friendly and attentive, service with a smile! Brilliant.
S. D.
Just wow!
Came here on a recommendation and the expectation has been exceeded.
Stellar service, always very attentive, drinks order taken and drinks received in a very timely manner.
Now the burger and lobster (as the name may suggest) was outrageous, they just do it right. No frills, no 'effin' around just great, Well sourced ingredients served very aesthetically pleasing. Smashed the whole lot off and could have done it again, and that's not a dig at portion sizes, it was just that good! Cheers B&L next time I'm in town, theres a combo with my name on it!
E.
Came for drinks after a theatre show- Ben and Peter were awesome! Give them a raise
k. l.
Portion is small. Not much service but there’s service charge to be bill.
The lobster was so delicious and salad was nice. There were too much fries. Waitress was sneaky, ask would we like some bacon and cheddar. Of course but we didn’t realize that there’s additional cost.
Since I’m here, need to try.
C. C.
Great lunch deal and fantastic service! Thanks Michael R for being so attentive 👏🏼👏🏼👏🏼
C. L.
Our waiter was lovely and hilarious. Service at B&L is always impeccable, nothing to complain about!
K. A.
Excellent location, great service, & knowledgeable and friendly waitstaff. Made it very easy to find gluten-free options due to an allergy. The lobster was incredible!
T. I.
Amazing team. Amazing Fabio always a pleasure to come back
J. H.
Fantastic service. First time trying lobster and I think Burger & Lobster was the perfect place. The Lobster roll was delicious, served with crunchy fries and tasty salad
P. E.
I really enjoyed the combo of burger n lobster, it was so delicious n fun to try the lobster for the first time 🤤🤤
K. S.
Delicious food and friendly service! Prices are very well for London. Definitely worth it. Also love the location. Must visit restaurant everytime I'm in London. One of my favourites! Addicted to their grilled lobster with sauce. Seriously I'm in love with this place.
L. T.
Lovely atmosphere, friendly staff...Great Burgers and cocktails.
S. P.
Great food staff were amazing good atmosphere
Felt really welcomed
M. C.
Great service, and the combo for 2 is a tasty and filling meal (although agree with other reviewers that the lobster may be smaller than on previous visits). The best item on the menu is the lobster roll!
D. L.
Food was delicious, Marco provided amazing service✨
C. K.
Excellent food and drinks, the service in particular was brilliant. Fabio made our night, will definitely be back!
A. T.
Ben and Peter were a lot of fun! Great service and impeccable food as always
R. T.
This is definitely a unique experience of having lobster and burger on the same plate but I must say it did work. Good quality and worth a try at least once.
A. G.
Loved it! Really friendly staff.. not snobby or pretentious place as I had feared, rather fun and laid back. Waiter helped me to choose how I wanted my lobster prepared and was very patient. Will definitely be going back!
I. P.
Great and fast service. The food is generally great but can be inconsistent.
A. L. A.
Had a great night at B&L tonight - great, friendly and amazing customer service with Peter and Ben (the Hungarian guys).
Thank you guys.
G. R.
Had my birthday celeb here (Leicester branch) and it was sweet and lovely. Staff were very friendly and hospitable even surprising me with birthday cake and a bday anthem. Initially greeted by their receptionist who I forgot the name (sorry) and then assisted with the menu by Marta and most of all served by Esther for the duration of our stay. All very helpful and friendly esp Esther. Food was overwhelminghly fresh and delicious! Truly deserves 5/5. Will come back.
T. Z.
Fun atmosphere, wouldn't recommend for children. Good food and they serve precisely what they advertise - burgers and lobster and some appetizers. Really good cocktails too!!
J. “. Z.
Marco was lovely and super helpful with deciding on a wine!
B. M.
The menu is very simple burgers or lobsters . Bit pricey but I didn't mind paying that price because lobsters in general are expensive and the lobsters tasted good. They do cocktails too. If you just looking to try lobsters and enjoy cocktails I would recommend this place . Good ambiance.
M. N. C. d. H.
Great experience @burgerandlobster... amazing service by Ben & Peter!
V.
Burger was very very juicy. The lobster was very fresh and also very succulent. Drinks where amazing Toilets are very clean
Z. J.
Had a couple of drinks at the bar by Ben! Very friendly staff really enjoyed it
Z. S.
Great food, super helpful staff and an amazing ambience
J. A.
I love the lobster roll , the burger was mediocre (bottom bun wet and mushy) , the lobster is decent.
C. F.
The restaurant was great, very modern and airy with great food and great service. Very kid friendly too!
L. D.
Very beautiful venue and the staff were professional and friendly. Always love the food here and the cocktails are fabulous.
C. C.
Whole grill lobster at 2011 pricing of £20. Good value, not busy nowadays still good service.
D. I.
Mariano is very handsome and charming. You can trust his recommendations.
c. s.
Great night out and excellent food
A. B.
Fab place and less waiting than any of the others in this restaurant chain.
Only 3 stars because of the 12.5% service charge added to the bill without asking and then they are reluctant to take it off ( the waiters don't do anything spectacular to convince that they deserve this charge..)
S. S.
I’d say that I’ve never had great burgers like this before, especially burger buns! We had a great meal in reasonably priced and good service as well.
l. i.
A little disappointed, they changed the menu. I was specially reciprocating before I had a Chinese lobster with rice.
S. T.
Benny and Peter are lovely amazinf service and so friendly :)
A. C. C.
Tasty and well cooked lobster. The quinoa salad was truly excellent and crunchy. And the butter sauce really tasted like butter. Nice staff.
K. A.
Great staff, thank you Ben and Peter for the amazing cocktails!
J. P.
Used to be my favourite one, but the quality has dropped and the prices risen, so not worth it anymore, unfortunately…
G. B.
Absolutely fantastic! Great food and excellent service. The atmosphere was trendy with a sophisticated vibe.
m. g.
Mariano was very attentive and friendly, his service was outstanding !!!
l.
Amazing service! Ben was very kind and helpful deffo coming back again
P. D.
Fantastic service 👌 Food was amazing definitely coming back soon.
A. D.
Perfection. Had the lobster platter, came with lobster half grilled and half steamed was yummy. The lobster burger was pretty good but the lobster roll was out of this world. Had to order more garlic butter as its so good with everything. Great service amd friendly staff. Also want to thank you for allowing us to come in a bit earlier then booked. We had a great time and definitely will be coming back.
S. S.
Delicious sea food dishes, lovely ambience and excellent service
L. H.
Friendly staff and great Chinatown decor in the heart of London. Excellent Lobster as usual. Nice Primitivo wine as well.
B. H.
Great place to grab a bite. I always make it a point to swing by a Burgers and Lobsters outlet whenever I'm in London and have never been disappointed. Go for the grilled lobster!
B. V.
Ben & Peter are absolute legends! Best service I’ve experienced in London… 🙌🏼
B. W.
Great family experience to make up for disappointing lodgings. My lobster was small however this don’t constitute anything lower than 5 stars.
J. M.
Given that the food was perfect, the staff made our dining superb! They really got great customer service!
a. s.
Ive never heard anyone say a bad thing about burger and lobster, and the experience, minus the food, id agree with.
Just to note, other tables around us seemed to have no issues and all and sounded like they were really enjoying all of what they ordered, Mistakes happen from time to time and this time, and each experience will be different.
We ordered the sharing platter for two.
The medium burger was grey, dry and overcooked.
The lobster roll is overpriced, overcooked and just tasted like cocktail sauce with some bits of rubber in it.
The whole lobster was overcooked, This was offered to be replaced at no charge, but our experience had been tainted, so we didnt opt for that, but we were thankful for the offer.
The resturant and staff were very nice, and we got some discount for the overcooked food, but it was all in, still an expensive bad experience after such good ones elsewhere in Soho, as it was our final plan for our weekend away.
Not sure if we will be going back.
B. W.
Really enjoyed both lobsters and Berger’s at this place.
E. A.
Ben and Peter were super good tonight very pleased with their service
K. O.
Beni was nice 👍🏻 Great lobster rolls.
M. R.
If you love lobster then this is one of the places to go!
C. D.
Great food great place. Thanks Marco.
A. R.
Stellar food quality, the place is great, really clean, and the staff is super kind. Really deserved the 5-star rating
J. C.
No complaints but there's always room for improvement where waiting staff are concerned.
L. V.
Very nice service, the waiter was very helpful. Although the food was good but a bit cold. The lobster is very nice here
R. J.
Our waitress Katilina was great fun. Service with a smile. Great food, ambience was great Highly recommend the “Lobsters Roll”
j. p.
It is great for B&L to realise that they have been selling a rather expensive burger, most of the people would choose Lobster anyway. The combo is fab. The burgers are not bad, but not worth the same as a lobster.
A. K.
Straightforward and simple menu that delivers up to expectations! Service was also polite and prompt. Great experience, highly recommended.
K. S.
Come back again. Simply great place to dine in. Had oysters promotion this time. Highly recommended.
S. D.
We were celebrating our daughters last night as a single lady, when our waitress discovered this she was even more charming and went over and above to make our night a real success I believe it was Catherine but I can't be 100% sure which I am annoyed with myself about but thank you the food was excellent and 5⭐ service.
a.
I like the place and atmosphere. Friendly Team
V. d. C.
I ordered the combo for two with a friend of mine that included fries, salad, a burger (split in 2), a lobster (you can choose if you want it grilled or steamed) and a lobster roll.
I have to say, the burger was really underwhelming. You have to pay extra if you want cheese or bacon, it was dry and it didn't have that much flavour to be honest. There are so many amazing burgers in London, I would never order it from here again. The lobster itself was good but the winner for me was the lobster roll by far! It was SO tasty, I would have been happy eating just that (although one portion of that might have been too small)!
The prices are definitely on the higher side with the combo costing £60, any individual dish costing £20 and the service charge being 12.5% (didn't seem optional to me).
H. B.
Staff unprofessional,food is okey ish wont be going back in hurry🙄
M. W.
B&L never disappoints. Our friends have never tried a whole lobster, so the staff prepared it for her. Brilliant service. Lovely food.
C. W.
Food is very filling. Service is great. Staff go out of their way to make you feel welcome, comfortable and satisfied. The eating area is also cozy.
W. W.
I had a very lovely dinner. Both grilled and boiled lobsters taste fantastic, and the meat wire big and juicy. I wish I could have two!
Price wise it was good , especially considering the offer on at the moment. I would happily revisit and recommend to my friends.
M. B.
Great food. Pleasant staff. Perfect dinner program. Wonderful blend of food, music, people and decor.
Z. R.
One of my favourites places to dine. Perfect combination of a nice juicy burger and a delicious lobster.
S. R. S.
Pricey but delicious lobster rolls. Will definitely be back for that!
S. W.
So so so so delicious! The best lobster rolls and burgers that I never eated! Il faut aller gouter! Lobster rolls!
蔡.
The lobster is very fresh. The best way to taste is cooked by steam.
J. N.
The foods were good and delicious - roughly 10-20 mins waiting time. Inexpensive too, may be a bit busy during the weekend.
G. K.
The food was great but the service was ok
Q. Y.
Delicious food and great service with Marco.
C. F.
The food was excellent. The burger was cooked to the requested level, and the lobster was tender.
R.
This place has the best lobsters . You must try the lobster roll when you visit this place because it is unique. The bread is so fluffy and loaded with lobster meat.
Burgers are good too
A. A.
Very nice staff but not cheap
D. D.
Mahmoud was an excellent server. Friendly, funny and prompt.
R. C.
Service was good, but the food & quality of cooking is just so so, not worth the money.
K. O.
Excellent food, not pestered constantly by staff and good atmosphere.
Very nice indeed if a little pricey, albeit avg for central London.
J.
Very lovely waiters!! :) great food
D. S.
Good food and fast service but there's not enough staff and the lobster was too chewy .
S. F.
Very enjoyable, and good service from Marco!
E. D.
Peter and Ben were wonderful they really looked after us
C. T.
Very nice place for gathering and even for solo. Very nice food, very nice waiters and waitresses . Friendly and approachable. Nice ambience as well.
S. V.
Good service and amazing food 🦞🍔🍟
E. B.
Delicious food, fast service and was an absolute pleasure to be served by Madeleine. She was very friendly, welcoming and very easy to talk to! Would definitely recommend
D. (.
Marta Ratel is the best waiter ever! Manager NOW!(◍•ᴗ•◍)❤
Y. S. T.
Like the steamed lobster. Grilled one was good too. However, the burger was not delicious.
Y. M.
very good service from Peter and Ben! Really enjoy it!
S. H.
Beautiful food plenty of it good service
F. D.
Excellent ..... I had a great time !!!!!! Food , service , and environment were great ..... definitely a place to consider to suggest and to go back to .
G. N.
Singapore chilli roll was delicious! Staff was very kind.
R. C.
Delightful and tasty food, with awesome service!
A. C.
Just wasn't for me I suppose, had nicer dining experiences for the same costs
C. M.
Favorite restaurant! Waiter Marco was very nice!
A. F.
Wonderful experience at Burger and Lobster with Benny and the rest of the team
J. F.
The best one so far, amazing food very tasty would definitely recommend. We had a fantastic time waiting staff were amazing especially larisa not only was she a great host but showed my daughter a 30year old lobster.
Thank you for a great service you will be seeing us very soon 😁
B. G. G.
Thanks to Dita ours business lunch was amazing!
W. L.
Thanks Marco. We had a great meal.
T. W.
High price and small portion...However, the food still nice
H. L. G.
The lobster and sandwich are nice.
Good customer service
F. U.
Very delicious food, kind staff.
E. C.
Tried the original lobster here a few times, though you need to spend a bit more for the original lobster, it's worth the money! Half steamed half grilled must try.
d. d.
Beni served us and he was very nice and friendly!!
E. O.
Thank you Benny and Peter, great food and atmosphere!